v3.25.2
Loans And Allowance For Credit Losses
9 Months Ended
Jun. 30, 2025
Receivables [Abstract]  
Loans And Allowance For Loan Losses LOANS AND ALLOWANCE FOR CREDIT LOSSES
LOAN PORTFOLIOS
Loans held for investment consist of the following:
June 30,
2025
September 30,
2024
Real estate loans:
Residential Core$10,969,930 $11,385,142 
Residential Home Today37,474 40,936 
Home equity lines of credit (1)
3,881,132 3,323,381 
Home equity loans (1)
695,004 561,926 
Construction14,506 21,701 
Real estate loans15,598,046 15,333,086 
Other loans7,745 5,705 
Add (deduct):
Deferred loan expenses, net69,517 64,956 
Loans in process(6,771)(11,686)
Allowance for credit losses on loans(72,540)(70,002)
Loans held for investment, net$15,595,997 $15,322,059 
(1) At and for the nine months ended June 30, 2025, balances of and activity related to home equity lines of credit and home equity loans are reported as separate line items. Prior periods have been reclassified to conform to the current presentation.
Loans held for investment are carried at amortized cost, which includes outstanding principal balance adjusted for any unamortized premiums or discounts, net of deferred fees and expenses and any applicable loans-in-process. Accrued interest is $58,461 and $56,982 as of June 30, 2025 and September 30, 2024, respectively, and is reported in accrued interest receivable on the CONSOLIDATED STATEMENTS OF CONDITION.
A large concentration of the Company’s lending is in Ohio and Florida. At June 30, 2025 and September 30, 2024, the percentage of aggregate Residential Core, Residential Home Today and Construction loans secured by properties in Ohio were 59% and 58%, respectively, and the percentage of those loans secured by properties in Florida was 17% at both dates. As of
June 30, 2025 and September 30, 2024, home equity lines of credit were concentrated in Ohio (22% and 23%, respectively), Florida (22% at both dates), and California (17% and 16%, respectively), and home equity loans were concentrated in Ohio (24% and 26%, respectively), Florida (23% and 25%, respectively), and California (18% and 19%, respectively).
Residential Core mortgage loans represent the largest portion of the residential real estate portfolio. The Company believes overall credit risk is low based on the nature, composition, collateral, products, lien position and historical performance of the portfolio. The portfolio does not include loan types or structures that have experienced severe performance problems at other financial institutions (sub-prime, no documentation or pay-option adjustable-rate mortgages). The portfolio contains "Smart Rate" adjustable-rate mortgage loans whereby the interest rate is locked initially for three or five years then resets annually, subject to periodic rate adjustments caps and various re-lock options available to the borrower. Although the borrower is qualified for its loan at a higher rate than the initial rate offered, the adjustable-rate feature may impact a borrower's ability to afford the higher payments upon rate reset during periods of rising interest rates while this repayment risk may be reduced in a declining or low rate environment. With limited historical loss experience compared to other types of loans in the portfolio, judgment is required by management in assessing the allowance required on adjustable-rate mortgage loans. The principal amount of adjustable-rate mortgage loans included in the Residential Core portfolio was $4,056,491 and $4,379,132 at June 30, 2025 and September 30, 2024, respectively.
Home Today was an affordable housing program targeted to benefit low- and moderate-income home buyers. Most loans under the program were originated prior to 2009. No new loans were originated under the Home Today program after 2016. Home Today loans have greater credit risk than traditional residential real estate mortgage loans.
The Company originates construction loans to individuals for the construction of their personal single-family residence by a qualified builder (construction/permanent loans). The Company’s construction/permanent loans generally provide for disbursements to the builder or sub-contractors during the construction phase as work progresses. During the construction phase, the borrower only pays interest on the drawn balance. Upon completion of construction, the loan converts to a permanent amortizing loan without the expense of a second closing. The Company offers construction/permanent loans with fixed or adjustable-rates, and a current maximum loan-to-completed-appraised value ratio of 85%.
Other loans are comprised of loans secured by certificate of deposit accounts, which are fully secured and recoverable in the event of non-payment, and forgivable down payment assistance loans, which are unsecured loans used as down payment assistance to borrowers qualified through partner housing agencies. The Company records a liability for the down payment assistance loans which are forgiven in equal increments over a pre-determined term, subject to residency requirements.
Loans held for sale include loans originated or acquired with the intent to sell which are generally priced in alignment with secondary market pricing and may be subject to loan level pricing adjustments. Additionally, loans originated or acquired for the held for investment portfolio may later be identified for sale and transferred to the held for sale portfolio, which may include loans originated or acquired within the parameters of programs established by Fannie Mae. During the three and nine months ended June 30, 2025 and June 30, 2024, reclassifications to the held for sale portfolio included loans that were sold during the period, including those in contracts pending settlement at the end of the period, and loans originated for the held for investment portfolio that were later identified for sale. At June 30, 2025 and September 30, 2024, mortgage loans held for sale totaled $30,977 and $17,775, respectively. During the three and nine months ended June 30, 2025, the principal balance of loans sold, according to trade date, was $63,372 and $210,562 (including loans in contracts pending settlement) compared to $69,420 and $190,743 (including loans in contracts pending settlement) during the three and nine months ended June 30, 2024. During the three and nine months ended June 30, 2025, the amortized cost of loans originated as held for sale that were subsequently transferred to the held for investment portfolio was $0 and $1,327, respectively, compared to $771 during the three and nine months ended June 30, 2024.
DELINQUENCY and NON-ACCRUAL
An aging analysis of the amortized cost in loan receivables that are past due at June 30, 2025 and September 30, 2024, is summarized in the following tables. When a loan is more than one month past due on its scheduled payments, the loan is considered 30 days or more past due, regardless of the number of days in each month.
30-59
Days
Past Due
60-89
Days
Past Due
90 Days or
More Past
Due
Total Past
Due
CurrentTotal
June 30, 2025
Real estate loans:
Residential Core$6,334 $2,801 $9,900 $19,035 $10,977,395 $10,996,430 
Residential Home Today893 336 667 1,896 35,113 37,009 
Home equity lines of credit
5,592 1,189 4,657 11,438 3,907,593 3,919,031 
Home equity loans
1,286 37 576 1,899 698,772 700,671 
Construction— — — — 7,651 7,651 
Total real estate loans14,105 4,363 15,800 34,268 15,626,524 15,660,792 
Other loans— — — — 7,745 7,745 
Total$14,105 $4,363 $15,800 $34,268 $15,634,269 $15,668,537 
30-59
Days
Past Due
60-89
Days
Past Due
90 Days or
More Past
Due
Total Past
Due
CurrentTotal
September 30, 2024
Real estate loans:
Residential Core$7,554 $4,024 $8,881 $20,459 $11,388,395 $11,408,854 
Residential Home Today814 307 693 1,814 38,657 40,471 
Home equity lines of credit
3,556 1,014 4,078 8,648 3,351,495 3,360,143 
Home equity loans
578 107 282 967 565,906 566,873 
Construction— — — — 10,015 10,015 
Total real estate loans12,502 5,452 13,934 31,888 15,354,468 15,386,356 
Other loans— — — — 5,705 5,705 
Total$12,502 $5,452 $13,934 $31,888 $15,360,173 $15,392,061 
Loans are placed in non-accrual status when they are contractually 90 days or more past due. The number of days past due is determined by the number of scheduled payments that remain unpaid, assuming a period of 30 days between each scheduled payment. Loans with a partial charge-off are placed in non-accrual and will remain in non-accrual status until, at a minimum, the loss is recovered. Loans modified that were in non-accrual status prior to modification and loans with forbearance plans that were subsequently modified, are reported in non-accrual status for a minimum of six months after modification. Loans modified with a high debt-to-income ratio, per the Company's modification policy, at the time of modification are placed in non-accrual status for a minimum of 12 months. Additionally, home equity loans and lines of credit where the customer has a severely delinquent first mortgage loan (greater than 90 days past due) and loans in Chapter 7 bankruptcy status where all borrowers have filed, and not reaffirmed or been dismissed, are placed in non-accrual status.
The amortized cost of loan receivables in non-accrual status is summarized in the following table. Non-accrual with no ACL describes non-accrual loans which have no quantitative allowance, primarily because they have already been subject to collateral review and any required charge-offs have been taken, but may be included in consideration of qualitative allowance factors. There are no loans 90 or more days past due and still accruing at June 30, 2025 or September 30, 2024.
June 30, 2025September 30, 2024
Non-accrual with No ACL
Total
Non-accrual
Non-accrual with No ACL
Total
Non-accrual
Real estate loans:
Residential Core$18,637 $22,552 $18,937 $21,058 
Residential Home Today3,042 3,139 3,506 3,672 
Home equity lines of credit
9,121 10,426 7,610 8,361 
Home equity loans
1,137 1,137 460 519 
Total non-accrual loans$31,937 $37,254 $30,513 $33,610 
At June 30, 2025 and September 30, 2024, the amortized cost in non-accrual loans includes $21,468 and $19,704, respectively, which are performing according to the terms of their agreement, of which $13,914 and $11,532, respectively, are loans in Chapter 7 bankruptcy status, primarily where all borrowers have filed, and have not reaffirmed or been dismissed. At June 30, 2025 and September 30, 2024, real estate loans include $10,759 and $10,527, respectively, of loans that were in the process of foreclosure.
Interest on loans in accrual status is recognized in interest income as it accrues on a daily basis. Accrued interest on loans in non-accrual status is written off by a charge to interest income and income is subsequently recognized only to the extent cash payments are received. The Company has elected not to measure an allowance for credit losses on accrued interest receivable amounts since amounts are written off timely. Cash payments on loans in non-accrual status are applied to the oldest scheduled, unpaid payment first. The amount of interest income recognized on non-accrual loans was $278 and $757 for the three and nine months ended June 30, 2025, and $183 and $507 for the three and nine months ended June 30, 2024, respectively. Cash payments on loans with a partial charge-off are applied fully to principal, then to recovery of the charged off amount prior to interest income being recognized, except cash payments may be applied to interest capitalized in a modification when collection of remaining amounts due is considered probable. A non-accrual loan is generally returned to accrual status when contractual payments are less than 90 days past due. However, a loan may remain in non-accrual status when collectability is uncertain, such as a modification that has not met minimum payment requirements, a loan with a partial charge-off, a home equity loan or line of credit with a delinquent first mortgage greater than 90 days past due, or a loan in Chapter 7 bankruptcy status where all borrowers have filed, and have not reaffirmed or been dismissed.

ALLOWANCE FOR CREDIT LOSSES
The allowance for credit losses represents the estimate of lifetime losses in the loan portfolio and unfunded loan commitments. The allowance is estimated at each reporting date using relevant available information relating to past events, current conditions and reasonable and supportable forecasts. The Company utilizes loan level regression models with forecasted economic data to derive the probability of default and loss given default factors. These factors are used to calculate the loan level credit loss over a 24-month period with an immediate reversion to historical mean loss rates for the remaining life of the loans.
Historical credit loss experience provides the basis for the estimation of expected credit losses. Qualitative adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, delinquency status or likely recovery of previous loan charge-offs. Qualitative adjustments for expected changes in environmental conditions, such as changes in unemployment rates, property values or other relevant factors, are recognized when forecasted economic data used in the model differs from management's view or contains a significant level of uncertainty. Identifiable model limitations may also lead to qualitative adjustments, such as those made to reflect the expected recovery of loan amounts previously charged-off, beyond what the model is able to project. The qualitative adjustments resulted in a negative ending balance on the allowance for credit losses for the Home Today portfolio, where recoveries are expected to exceed charge-offs over the remaining life of that portfolio. The net qualitative adjustment at June 30, 2025, was a reduction to the allowance for credit losses of $3,382, compared to a reduction of $5,519 at September 30, 2024. Qualitative adjustments are evaluated quarterly, at a minimum, based on current facts and circumstances.
Partial or full charge-offs are recognized for the amount of credit losses on loans when the borrower is experiencing financial difficulty. Charge-offs are taken when:
For residential mortgage loans, payments are at least 150 days delinquent, but no later than 180 days delinquent;
For home equity loans and lines of credit and modified residential loans, payments are greater than 90 days delinquent;
For all classes of loan modifications with a high debt-to-income ratio at time of modification;
For all classes of loans, a sheriff sale is scheduled within 60 days to sell the collateral securing the loan;
For all classes of loans, all borrowers have been discharged of their obligation through a Chapter 7 bankruptcy;
For all classes of loans, within 60 days of notification, all borrowers obligated on the loan have filed Chapter 7 bankruptcy and have not reaffirmed or been dismissed;
For all classes of loans, a borrower obligated on a loan has filed bankruptcy and the loan is greater than 30 days delinquent; and
For all classes of loans, it becomes evident that a loss is probable.
Charge-offs on residential mortgage loans, home equity loans and lines of credit, and construction loans are also recognized when triggering events, such as foreclosure actions, short sales, or deeds accepted in lieu of repayment, result in less than full repayment of the amortized cost in the loans.
For all classes of loans, a loan is considered collateral-dependent when, based on current information and events, the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the sale of the collateral or foreclosure is probable. Factors considered in determining that a loan is collateral-dependent may include the deteriorating financial condition of the borrower, indicated by missed or delinquent payments, or a pending legal action, such as bankruptcy or foreclosure.
Collateral-dependent residential mortgage loans and construction loans are charged-off to the extent the amortized cost in the loan, net of anticipated mortgage insurance claims, exceeds the fair value, less estimated costs to dispose of the underlying property. Management can determine if the loan is uncollectible for reasons such as foreclosures exceeding a reasonable time frame and recommend a full charge-off. Home equity loans or lines of credit are charged-off to the extent the amortized cost in the loan plus the balance of any senior liens exceeds the fair value, less estimated costs to dispose of the underlying property, or management determines the collateral is not sufficient to satisfy the loan. A loan in any portfolio identified as collateral-dependent will continue to be reported as such until it is no longer considered collateral-dependent, is less than 30 days past due and does not have a prior charge-off. A loan in any portfolio that has a partial charge-off will continue to be individually evaluated for credit loss until, at a minimum, the loss has been recovered.
Activity in the allowance for credit losses by portfolio segment is summarized as follows. See Note 11. LOAN COMMITMENTS AND CONTINGENT LIABILITIES for further details on the allowance for unfunded commitments.
 For the Three Months Ended June 30, 2025
 Beginning
Balance
Provisions (Releases)Charge-offsRecoveriesEnding
Balance
Real estate loans:
Residential Core$40,665 $119 $— $195 $40,979 
Residential Home Today(2,440)(1,045)(7)570 (2,922)
Home equity lines of credit19,462 1,150 (213)389 20,788 
Home equity loans12,832 823 — 11 13,666 
Construction27 — — 29 
Total real estate loans$70,546 $1,049 $(220)$1,165 $72,540 
Total Unfunded Loan Commitments (1)
$29,380 $451 $— $— $29,831 
Total Allowance for Credit Losses$99,926 $1,500 $(220)$1,165 $102,371 
(1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit.
 For the Three Months Ended June 30, 2024
 Beginning
Balance
Provisions (Releases)Charge-offsRecoveriesEnding
Balance
Real estate loans:
Residential Core$47,714 $(2,924)$(29)$453 $45,214 
Residential Home Today(2,624)(1,076)(73)669 (3,104)
Home equity lines of credit14,376 764 (143)453 15,450 
Home equity loans8,622 1,281 (18)34 9,919 
Construction81 (51)— 20 50 
Total real estate loans$68,169 $(2,006)$(263)$1,629 $67,529 
Total Unfunded Loan Commitments (1)
$26,657 $1,506 $— $— $28,163 
Total Allowance for Credit Losses$94,826 $(500)$(263)$1,629 $95,692 
(1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit.
 For the Nine Months Ended June 30, 2025
 Beginning
Balance
Provisions (Releases)Charge-offsRecoveriesEnding
Balance
Real estate loans:
Residential Core$44,402 $(4,251)$(18)$846 $40,979 
Residential Home Today(2,672)(1,664)(15)1,429 (2,922)
Home equity lines of credit
16,590 3,395 (767)1,570 20,788 
Home equity loans
11,642 2,011 (17)30 13,666 
Construction40 (11)— — 29 
Total real estate loans$70,002 $(520)$(817)$3,875 $72,540 
Total Unfunded Loan Commitments (1)
$27,811 $2,020 $— $— $29,831 
Total Allowance for Credit Losses$97,813 $1,500 $(817)$3,875 $102,371 
(1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit.

 For the Nine Months Ended June 30, 2024
 Beginning
Balance
Adoption of ASU 2022-022
Provisions (Releases)Charge-offsRecoveriesEnding
Balance
Real estate loans:
Residential Core$55,375 $(5,896)$(5,076)$(216)$1,027 $45,214 
Residential Home Today(1,236)(1,896)(1,517)(103)1,648 (3,104)
Home equity lines of credit
16,086 (2,468)613 (661)1,880 15,450 
Home equity loans
6,961 (2)2,931 (34)63 9,919 
Construction129 — (99)— 20 50 
Total real estate loans$77,315 $(10,262)$(3,148)$(1,014)$4,638 $67,529 
Total Unfunded Loan Commitments (1)
$27,515 $— $648 $— $— $28,163 
Total Allowance for Credit Losses$104,830 $(10,262)$(2,500)$(1,014)$4,638 $95,692 
(1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit.
CLASSIFIED LOANS
The following tables provide the amortized cost and information about the credit quality of residential loan receivables by an internally assigned grade as of the dates presented. Revolving loans reported at amortized cost include home equity lines of credit currently in their draw period. Revolving loans converted to term are home equity lines of credit that are in repayment. Loans, or the portions of loans, classified as loss are fully charged-off in the period in which they are determined to be uncollectible; therefore they are not included in the following tables. No Home Today loans are classified Special Mention and all construction loans are classified Pass for both periods presented.
Revolving Loans Amortized Cost BasisRevolving Loans Converted to Term
By fiscal year of origination
20252024202320222021PriorTotal
June 30, 2025
Real estate loans:
Residential Core
Pass$590,622 $480,437 $1,408,531 $2,730,062 $1,682,782 $4,074,281 $— $— $10,966,715 
Special Mention— — — — — 723 — — 723 
Substandard— 165 1,660 3,803 2,620 20,744 — — 28,992 
Total Residential Core590,622 480,602 1,410,191 2,733,865 1,685,402 4,095,748 — — 10,996,430 
Residential Home Today (1)
Pass— — — — — 33,275 — — 33,275 
Substandard— — — — — 3,734 — — 3,734 
Total Residential Home Today— — — — — 37,009 — — 37,009 
Home equity lines of credit
Pass— — — — — — 3,845,469 52,958 3,898,427 
Special Mention— — — — — — 5,953 269 6,222 
Substandard— — — — — — 8,935 5,447 14,382 
Total Home equity lines of credit
— — — — — — 3,860,357 58,674 3,919,031 
Home equity loans
Pass
232,113 251,980 135,506 47,559 14,847 15,604 — — 697,609 
Special Mention
309 837 231 21 — 16 — — 1,414 
Substandard
— 142 1,008 209 110 179 — — 1,648 
Total Home equity loans
232,422 252,959 136,745 47,789 14,957 15,799 — — 700,671 
Total Construction4,673 2,978 — — — — — — 7,651 
Total real estate loans
Pass827,408 735,395 1,544,037 2,777,621 1,697,629 4,123,160 3,845,469 52,958 15,603,677 
Special Mention309 837 231 21 — 739 5,953 269 8,359 
Substandard— 307 2,668 4,012 2,730 24,657 8,935 5,447 48,756 
Total real estate loans$827,717 $736,539 $1,546,936 $2,781,654 $1,700,359 $4,148,556 $3,860,357 $58,674 $15,660,792 
(1) No new originations of Home Today loans since fiscal year 2016.
Revolving Loans Amortized Cost BasisRevolving Loans Converted To Term
By fiscal year of origination
20242023202220212020PriorTotal
September 30, 2024
Real estate loans:
Residential Core
Pass$573,935 $1,500,928 $2,934,968 $1,841,516 $1,205,702 $3,323,146 $— $— $11,380,195 
Special Mention— — — 1,050 — 795 — — 1,845 
Substandard178 1,629 2,416 1,157 1,814 19,620 — — 26,814 
Total Residential Core574,113 1,502,557 2,937,384 1,843,723 1,207,516 3,343,561 — — 11,408,854 
Residential Home Today (1)
Pass— — — — — 36,116 — — 36,116 
Substandard— — — — — 4,355 — — 4,355 
Total Residential Home Today— — — — — 40,471 — — 40,471 
Home equity lines of credit
Pass— — — — — — 3,290,851 54,190 3,345,041 
Special Mention— — — — — — 3,735 607 4,342 
Substandard— — — — — — 5,880 4,880 10,760 
Total Home equity lines of credit
— — — — — — 3,300,466 59,677 3,360,143 
Home equity loans
Pass
305,870 163,969 57,254 18,461 5,147 14,621 — — 565,322 
Special Mention
111 613 101 — — 51 — — 876 
Substandard
— 196 151 141 43 144 — — 675 
Total Home equity loans
305,981 164,778 57,506 18,602 5,190 14,816 — — 566,873 
Total Construction7,932 2,083 — — — — — — 10,015 
Total real estate loans
Pass887,737 1,666,980 2,992,222 1,859,977 1,210,849 3,373,883 3,290,851 54,190 15,336,689 
Special Mention111 613 101 1,050 — 846 3,735 607 7,063 
Substandard178 1,825 2,567 1,298 1,857 24,119 5,880 4,880 42,604 
Total real estate loans$888,026 $1,669,418 $2,994,890 $1,862,325 $1,212,706 $3,398,848 $3,300,466 $59,677 $15,386,356 
(1) No new originations of Home Today loans since fiscal year 2016.
The following table presents gross charge-offs of residential loan receivables recorded during the fiscal year-to-date periods presented. There were no gross charge-offs in the construction loan portfolios for the periods presented.
For the Nine Months Ended June 30, 2025
By fiscal year of origination
Revolving Loans Amortized Cost BasisRevolving Loans Converted to Term
20252024202320222021
Prior
Total
Real estate loans:
Residential Core$— $— $— $— $— $18 $— $— $18 
Residential Home Today— — — — — 15 — — 15 
Home equity lines of credit— — — — — — 393 374 767 
Home equity loans— — — — 17 — — — 17 
Total real estate loans$— $— $— $— $17 $33 $393 $374 $817 
For the Nine Months Ended June 30, 2024
By fiscal year of origination
Revolving Loans Amortized Cost BasisRevolving Loans Converted to Term
20242023202220212020
Prior
Total
Real estate loans:
Residential Core$11 $— $10 $— $— $195 $— $— $216 
Residential Home Today— — — — — 103 — — 103 
Home equity lines of credit— — — — — — 369 292 661 
Home equity loans— — 16 18 — — — — 34 
Total real estate loans$11 $— $26 $18 $— $298 $369 $292 $1,014 
The home equity lines of credit that converted from revolving to term loans during the three and nine months ended June 30, 2025, totaled $5,109 and $11,333, respectively, and during the three and nine months ended June 30, 2024, totaled $4,392 and $6,558, respectively. The amount of conversions to term loans is expected to remain relatively low for several years since the length of the draw period on new originations changed from five to 10 years in 2016.
Residential loans are internally assigned a grade that complies with the guidelines outlined in the OCC’s Handbook for Rating Credit Risk. Pass loans are assets well protected by the current paying capacity of the borrower. Special Mention loans have a potential weakness, as evaluated based on delinquency status or nature of the product, that the Company deems to deserve management’s attention and may result in further deterioration in their repayment prospects and/or the Company’s credit position. Substandard loans are inadequately protected by the current payment capacity of the borrower or the collateral pledged with a defined weakness that jeopardizes the liquidation of the debt. Also included in Substandard are performing home equity loans and lines of credit where the customer has a severely delinquent first mortgage to which the performing home equity loan or line of credit is subordinate and all loans in Chapter 7 bankruptcy status where all borrowers have filed, and have not reaffirmed or been dismissed. Loss loans are considered uncollectible and are charged-off when identified. Loss loans are of such little value that their continuance as bankable assets is not warranted even though partial recovery may be effected in the future.
Other loans are internally assigned a grade of non-performing when they become 90 days or more past due. At June 30, 2025 and September 30, 2024, no other loans were graded as non-performing.

MODIFICATIONS TO BORROWERS EXPERIENCING FINANCIAL DIFFICULTY
To mitigate losses, the Company works with borrowers who are experiencing financial difficulty to identify solutions the borrowers can afford by entering into agreements to modify their loans. These efforts often result in modifications to the payment terms of the loan, which vary by situation and may include interest rate reductions, term extensions (generally including capitalization of delinquent amounts), significant payment delays (including forbearance, partial payments and repayment of delinquent amounts), other, or a combination thereof. The Company does not generally offer principal forgiveness as a type of modification. The Other category includes loans that were modified multiple times during the period with different concessions.
If a borrower is experiencing an income curtailment that temporarily has reduced their capacity to repay, such as loss of employment, reduction of work hours, non-paid leave or short-term disability, a temporary modification is considered. If a borrower lacks the capacity to repay the loan at the current terms due to a permanent condition, a permanent modification is considered. Loans may be modified more than once. Among other requirements, a subsequent modification may be available for a borrower upon the expiration of temporary modified terms if the borrower is unable to resume contractually scheduled loan payments. In evaluating the need for a subsequent modification, the borrower’s ability to repay is generally assessed utilizing a debt-to-income and cash flow analysis.
The following tables present the amortized cost of modifications by type executed during the periods presented for borrowers experiencing financial difficulty. For the three and nine months ended June 30, 2025 and June 30, 2024, there were no modifications made on construction loans.
For the Three Months Ended June 30, 2025
Interest Rate Reduction
Term Extension
Significant Payment Delay
Combination-Rate Reduction & Term Extension
Other
Total
% of Total Class
Residential Core$— $427 $658 $78 $— $1,163 0.01 %
Residential Home Today— — 90 156 — 246 0.66 
Home equity lines of credit
— — 106 295 — 401 0.01 
Home equity loans
— — 70 — — 70 0.01 
Total$— $427 $924 $529 $— $1,880 0.01 %
For the Three Months Ended June 30, 2024
Interest Rate Reduction
Term Extension
Significant Payment Delay
Combination-Rate Reduction & Term Extension
Other
Total
% of Total Class
Residential Core$— $182 $590 $16 $— $788 0.01 %
Residential Home Today— 56 69 37 — 162 0.39 
Home equity lines of credit
— — 471 98 — 569 0.02 
Home equity loans
— — — — — — — 
Total$— $238 $1,130 $151 $— $1,519 0.01 %
For the Nine Months Ended June 30, 2025
Interest Rate Reduction
Term Extension
Significant Payment Delay
Combination-Rate Reduction & Term Extension
Other
Total
% of Total Class
Residential Core$— $997 $1,662 $650 $333 $3,642 0.03 %
Residential Home Today— 25 352 157 537 1.45 
Home equity lines of credit
— 46 297 467 — 810 0.02 
Home equity loans
— — 70 — — 70 0.01 
Total$— $1,068 $2,381 $1,274 $336 $5,059 0.03 %
For the Nine Months Ended June 30, 2024
Interest Rate Reduction
Term Extension
Significant Payment Delay
Combination-Rate Reduction & Term Extension
Other
Total
% of Total Class
Residential Core$— $529 $2,704 $843 $475 $4,551 0.04 %
Residential Home Today— 104 221 225 — 550 1.31 
Home equity lines of credit
— — 940 234 25 1,199 0.04 
Home equity loans
— — 45 — — 45 0.01 
Total$— $633 $3,910 $1,302 $500 $6,345 0.04 %
The following tables present the financial effects of the loan modifications presented above based on the type of modification.
For the Three Months Ended June 30, 2025For the Three Months Ended June 30, 2024
Interest Rate Reduction
Term Extension
Interest Rate Reduction
Term Extension
Weighted-Average Contractual
 Interest Rate
Weighted-Average Years Added to Life
Weighted-Average Contractual
 Interest Rate
Weighted-Average Years Added to Life
From
To
From
To
Residential Core5.49%3.50%6.83.39%2.00%1.6
Residential Home Today4.90%3.89%3.45.63%2.00%10.4
Home equity lines of credit
6.57%3.84%24.27.99%3.50%7.3
Home equity loans
—%—%0.0—%—%0.0
For the Nine Months Ended June 30, 2025For the Nine Months Ended June 30, 2024
Interest Rate Reduction
Term Extension
Interest Rate ReductionTerm Extension
Weighted-Average Contractual
 Interest Rate
Weighted-Average Years Added to Life
Weighted-Average Contractual
 Interest Rate
Weighted-Average Years Added to Life
From
To
FromTo
Residential Core5.52%3.50%10.63.97%2.07%10.2
Residential Home Today4.90%3.89%2.53.91%2.00%14.9
Home equity lines of credit
6.74%3.71%22.26.46%3.18%10.6
Home equity loans
—%—%0.0—%—%0.0
The performance of loans modified for borrowers experiencing financial difficulty is closely monitored by the Company to evaluate the effectiveness of modification efforts. Modifications made to borrowers experiencing financial difficulty that subsequently become 90 days or more past due under the modified terms are considered subsequently defaulted. The following table provides information, by type of modification, about loans that were modified within the last 12 months and subsequently defaulted during the three and nine months ended June 30, 2025 and June 30, 2024. There were no home equity loans that subsequently defaulted for the three and nine months ended June 30, 2025 and June 30, 2024.
For the Three Months Ended June 30, 2025
Interest Rate ReductionTerm ExtensionSignificant Payment DelayCombination-Rate Reduction & Term ExtensionOtherTotal
Residential Core$— $— $297 $— $333 $630 
Residential Home Today— — 43 — 46 
Home equity lines of credit— — 31 — — 31 
Total$— $— $371 $— $336 $707 
For the Three Months Ended June 30, 2024
Interest Rate ReductionTerm ExtensionSignificant Payment DelayCombination-Rate Reduction & Term ExtensionOtherTotal
Residential Core$— $— $22 $14 $— $36 
Residential Home Today— — 16 — — 16 
Home equity lines of credit— — 101 — — 101 
Total1
$— $— $139 $14 $— $153 
(1) The Company adopted ASU 2022-02 - Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures effective October 1, 2023, therefore, the June 30, 2024 presentation only includes loans modified since adoption.
For the Nine Months Ended June 30, 2025
Interest Rate ReductionTerm ExtensionSignificant Payment DelayCombination-Rate Reduction & Term ExtensionOtherTotal
Residential Core$— $— $297 $— $333 $630 
Residential Home Today— — 43 — 46 
Home equity lines of credit— — 31 — — 31 
Total$— $— $371 $— $336 $707 
For the Nine Months Ended June 30, 2024
Interest Rate ReductionTerm ExtensionSignificant Payment DelayCombination-Rate Reduction & Term ExtensionOtherTotal
Residential Core$— $— $22 $14 $— $36 
Residential Home Today— — 16 — — 16 
Home equity lines of credit— — 195 — — 195 
Total1
$— $— $233 $14 $— $247 
(1) The Company adopted ASU 2022-02 - Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures effective October 1, 2023, therefore, the June 30, 2024 presentation only includes loans modified since adoption.
The following tables present performance by loan type as of June 30, 2025 and June 30, 2024, on loans modified during the previous 12 months for borrowers experiencing financial difficulty. The loans in delinquency status primarily consisted of loans with significant payment delays prior to modification, which continue to be reported delinquent based on their original contractual terms.
June 30, 202530-59
Days
Past Due
60-89
Days
Past Due
90 Days or
More Past
Due
Total Past
Due
Current
Total
Residential Core$66 $327 $1,288 $1,681 $3,152 $4,833 
Residential Home Today41 380 423 185 608 
Home equity lines of credit
129 — 136 265 645 910 
Home equity loans
— — 70 70 86 156 
Total$236 $329 $1,874 $2,439 $4,068 $6,507 

June 30, 202430-59
Days
Past Due
60-89
Days
Past Due
90 Days or
More Past
Due
Total Past
Due
Current
Total
Residential Core$76 $745 $944 $1,765 $2,786 $4,551 
Residential Home Today57 10 210 277 273 550 
Home equity lines of credit
282 — 803 1,085 114 1,199 
Home equity loans
— — 45 45 — 45 
Total1
$415 $755 $2,002 $3,172 $3,173 $6,345