v3.25.2
Loans and Allowance for Credit Losses - Activity in Allowance for Credit Losses (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period $ 7,915 $ 7,904 $ 7,925 $ 7,839
Provision for credit losses 501 568 1,038 1,121
Loans charged-off 683 652 1,373 1,247
Less recoveries of loans charged-off (129) (114) (272) (221)
Net loan charge-offs (recoveries) 554 538 1,101 1,026
Balance at end of period 7,862 7,934 7,862 7,934
Add        
Provision for credit losses 501 568 1,038 1,121
Deduct        
Loans charged-off 683 652 1,373 1,247
Less recoveries of loans charged-off (129) (114) (272) (221)
Net loan charge-offs (recoveries) 554 538 1,101 1,026
Commercial | Commercial        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 2,212 2,159 2,175 2,119
Provision for credit losses 155 164 355 320
Loans charged-off 155 180 342 319
Less recoveries of loans charged-off (27) (37) (51) (60)
Net loan charge-offs (recoveries) 128 143 291 259
Balance at end of period 2,239 2,180 2,239 2,180
Add        
Provision for credit losses 155 164 355 320
Deduct        
Loans charged-off 155 180 342 319
Less recoveries of loans charged-off (27) (37) (51) (60)
Net loan charge-offs (recoveries) 128 143 291 259
Commercial | Commercial real estate        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 1,432 1,629 1,508 1,620
Provision for credit losses 9 3 (71) 33
Loans charged-off 74 38 99 72
Less recoveries of loans charged-off (17) (2) (46) (15)
Net loan charge-offs (recoveries) 57 36 53 57
Balance at end of period 1,384 1,596 1,384 1,596
Add        
Provision for credit losses 9 3 (71) 33
Deduct        
Loans charged-off 74 38 99 72
Less recoveries of loans charged-off (17) (2) (46) (15)
Net loan charge-offs (recoveries) 57 36 53 57
Consumer | Residential mortgages        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 789 843 783 827
Provision for credit losses (33) (11) (27) 5
Loans charged-off 4 3 8 7
Less recoveries of loans charged-off (5) (7) (9) (11)
Net loan charge-offs (recoveries) (1) (4) (1) (4)
Balance at end of period 757 836 757 836
Add        
Provision for credit losses (33) (11) (27) 5
Deduct        
Loans charged-off 4 3 8 7
Less recoveries of loans charged-off (5) (7) (9) (11)
Net loan charge-offs (recoveries) (1) (4) (1) (4)
Consumer | Credit card        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 2,644 2,425 2,640 2,403
Provision for credit losses 338 388 667 706
Loans charged-off 373 358 759 695
Less recoveries of loans charged-off (56) (43) (117) (84)
Net loan charge-offs (recoveries) 317 315 642 611
Balance at end of period 2,665 2,498 2,665 2,498
Add        
Provision for credit losses 338 388 667 706
Deduct        
Loans charged-off 373 358 759 695
Less recoveries of loans charged-off (56) (43) (117) (84)
Net loan charge-offs (recoveries) 317 315 642 611
Consumer | Other retail        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance at beginning of period 838 848 819 870
Provision for credit losses 32 24 114 57
Loans charged-off 77 73 165 154
Less recoveries of loans charged-off (24) (25) (49) (51)
Net loan charge-offs (recoveries) 53 48 116 103
Balance at end of period 817 824 817 824
Add        
Provision for credit losses 32 24 114 57
Deduct        
Loans charged-off 77 73 165 154
Less recoveries of loans charged-off (24) (25) (49) (51)
Net loan charge-offs (recoveries) $ 53 $ 48 $ 116 $ 103