v3.25.2
Revenue
6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
The following table presents our revenue disaggregated by source, which also have similar economic characteristics (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2025202420252024
Create Solutions$153,782 $150,777 $304,160 $314,447 
Grow Solutions287,162 298,482 571,784 595,192 
Total revenue$440,944 $449,259 $875,944 $909,639 
The following table presents our revenue disaggregated by geography, based on the invoice address of our customers (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2025202420252024
United States$122,367 $130,843 $248,655 $269,962 
Greater China (1)
83,575 62,063 148,777 121,753 
EMEA (2)
140,809 164,064 293,309 330,834 
APAC (3)
83,295 81,119 163,376 165,155 
Other Americas (4)
10,898 11,170 21,827 21,935 
Total revenue$440,944 $449,259 $875,944 $909,639 
(1)    Greater China includes China, Hong Kong, and Taiwan.
(2)    Europe, the Middle East, and Africa ("EMEA")
(3)    Asia-Pacific, excluding Greater China ("APAC")
(4)    Canada and Latin America ("Other Americas")
Accounts Receivable, Net
Accounts receivable are recorded at the original invoiced amount, net of allowances for uncollectible amounts. We estimate losses on uncollectible amounts based on expected losses, including our historical experience of actual losses. The estimated losses on uncollectible amounts are recorded in general and administrative expense on our condensed consolidated statements of operations. As of June 30, 2025 and December 31, 2024, the allowance for uncollectible amounts was $13.2 million and $17.3 million, respectively. For the six months ended June 30, 2025 and 2024, the provision for uncollectible amounts was $0.6 million and $5.3 million, respectively.
Sales Commissions
Sales commissions that have a benefit beyond one year are capitalized and amortized on a straight-line method over the expected period of benefit, which is generally three years. As of June 30, 2025, capitalized commissions, net of amortization, included in prepaid expenses and other and other assets were $6.2 million and $3.7 million, respectively. As of December 31, 2024, capitalized commissions, net of amortization, included in prepaid expenses and other and other assets were $6.5 million and $5.4 million, respectively.
During the three and six months ended June 30, 2025, we recorded amortization costs of $1.9 million and $3.8 million in sales and marketing expenses, as compared to $2.3 million and $4.7 million during the three and six months ended June 30, 2024. We did not incur any impairment losses for the six months ended June 30, 2025 and 2024.
Contract Balances and Remaining Performance Obligations
Contract assets (unbilled receivables), primarily included in accounts receivable, net, are recorded when revenue is earned in advance of customer billing schedules. Unbilled receivables totaled $20.8
million and $20.5 million as of June 30, 2025 and December 31, 2024, respectively. The long term portion of those unbilled receivables was included in other long-term assets on our consolidated balance sheets, and was not material as of June 30, 2025 and December 31, 2024.
Contract liabilities (deferred revenue) relate to payments received in advance of performance under the contract. Revenue recognized during the six months ended June 30, 2025 that was included in the deferred revenue balances at January 1, 2025 was $130 million.
Additionally, we have performance obligations associated with commitments in customer contracts to perform in the future that had not yet been recognized in our consolidated financial statements. For contracts with original terms that exceed one year, those commitments not yet recognized as of June 30, 2025, were $400 million and relate primarily to Create Solutions subscriptions, Enterprise Support, and Strategic Partnerships. These commitments generally extend over the next one to five years and we expect to recognize approximately $183 million or 46% of this revenue during the next 12 months.