Stockholders' Equity - Schedule of Stock-based Compensation (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
Jun. 30, 2025	Jun. 30, 2024	Jun. 30, 2025	Jun. 30, 2024
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	$ 6,345	$ 6,166	$ 20,047	$ 19,291
Cost of services \| Connected services
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	81	73	210	218
Cost of services \| Professional services
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	468	569	1,386	1,730
Research and development
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	2,704	3,314	7,099	9,693
Sales and marketing
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	881	556	2,277	1,646
General and administrative
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	2,211	1,654	6,112	6,004
Restructuring and other costs, net
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation	$ 0	$ 0	$ 2,963	$ 0

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details