
	As of
		June 30, 2025						December 31, 2024
(in thousands)	Useful life (months)	Gross carrying amount		Accumulated amortization		Net carrying amount		Gross carrying amount		Accumulated amortization		Net carrying amount
Customer relationships	84 - 120	$	25,040	$	(20,816)	$	4,224	$	43,500	$	(29,503)	$	13,997
Non-compete agreements	60	303		(303)		—		303		(303)		—
Trademarks, trade names, and domain names	60 - 120	1,624		(1,235)		389		9,284		(3,296)		5,988
Intangible assets		$	26,967	$	(22,354)	$	4,613	$	53,087	$	(33,102)	$	19,985
Goodwill	Indefinite	$	47,739	$	—	$	47,739	$	47,739	$	—	$	47,739

Amortization expense related to intangible assets was $0.5 million and $1.6 million for the three months ended June 30, 2025 and 2024, respectively, and $2.0 million and $3.2 million for the six months ended June 30, 2025 and 2024, respectively. During the six months ended June 30, 2025, the Company recognized a charge of $13.4 million related to the write-off of customer relationships and trademarks, trade names, and domain names acquired as part of the acquisition of Customer Helper Team, LLC as the Company did not intend to use or expect any future economic benefits from these intangible assets. The Company has no accumulated impairment of goodwill.


	As of
	June 30, 2025				December 31, 2024
(in thousands)	Goodwill		Intangible assets		Goodwill		Intangible assets
Beginning balance at January 1,	$	47,739	$	19,985	$	47,739	$	26,015
Additions to goodwill and intangible assets	—		—		—		400
Amortization	—		(1,956)		—		(6,430)
Write-off of intangible assets	—		(13,416)		—		—
Ending balance	$	47,739	$	4,613	$	47,739	$	19,985

As of June 30, 2025, future amortization expense relating to identifiable intangible assets with estimable useful lives over the next five years was as follows: