v3.25.2
Credit Quality and the Allowance for Loan and Lease Losses - Summary of Transactions in the ALLL by Portfolio Segment (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period $ 2,384 $ 2,318 $ 2,352 [1] $ 2,322
Losses charged off (194) (182) (366) (328)
Recoveries of losses previously charged off 55 38 90 74
Provision for (benefit from) loan and lease losses 167 114 336 220
Balance, end of period 2,412 [1] 2,288 2,412 [1] 2,288
Other Consumer Loans, Point of Sale        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Losses charged off (5) (7) (10) (15)
Recoveries of losses previously charged off 5 7 10 15
Commercial        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 1,241 1,141 1,154 1,130
Losses charged off (90) (83) (156) (123)
Recoveries of losses previously charged off 19 3 20 8
Provision for (benefit from) loan and lease losses 123 52 275 98
Balance, end of period 1,293 1,113 1,293 1,113
Residential Mortgage        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 139 140 146 145
Losses charged off 0 (1) (1) (1)
Recoveries of losses previously charged off 1 1 2 2
Provision for (benefit from) loan and lease losses (6) (4) (13) (10)
Balance, end of period 134 136 134 136
Consumer        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Balance, beginning of period 1,004 1,037 1,052 1,047
Losses charged off (104) (98) (209) (204)
Recoveries of losses previously charged off 35 34 68 64
Provision for (benefit from) loan and lease losses 50 66 74 132
Balance, end of period $ 985 $ 1,039 $ 985 $ 1,039
[1] Includes $43 and $51 of other short-term investments, $757 and $1,000 of portfolio loans and leases, $(14) and $(19) of ALLL, $6 and $5 of other assets, $11 and $12 of other liabilities and $664 and $889 of long-term debt from consolidated VIEs that are included in their respective captions above at June 30, 2025 and December 31, 2024, respectively. For further information, refer to Note 7.