v3.25.2
Goodwill and Mortgage Servicing Rights (Tables)
 6 Months Ended
Jun. 30, 2025
Goodwill and Intangible Assets Disclosure [Abstract]  
Mortgage Servicing Rights
Changes in the commercial and residential MSRs follow:

Table 56: Mortgage Servicing Rights
 Commercial MSRsResidential MSRs
In millions202520242025 2024
January 1 $1,085 $1,032 $2,626 $2,654 
Additions:
From loans sold with servicing retained24 11 14 12 
Purchases45 24 1 29 
Changes in fair value due to:
Time and payoffs (a)(155)(157)(127)(126)
Other (b)11 172 (57)88 
June 30$1,010 $1,082 $2,457 $2,657 
Related unpaid principal balance of loans serviced at June 30$294,675 $288,746 $189,216 $203,543 
Servicing advances at June 30$707 $578 $110 $132 
(a)Represents decrease in MSR value due to passage of time, which includes the impact from regularly scheduled loan principal payments, prepayments and loans that were paid off during the period.
(b)Includes MSR value changes resulting from changes in interest rates and other market-driven conditions.
Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions
The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions:

Table 57: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsJune 30, 2025December 31, 2024
Fair value$1,010 $1,085 
Weighted-average life (years)3.83.8
Weighted-average constant prepayment rate4.52 %4.45 %
Decline in fair value from 10% adverse change$8 $8 
Decline in fair value from 20% adverse change$16 $16 
Effective discount rate10.77 %11.18 %
Decline in fair value from 10% adverse change$31 $35 
Decline in fair value from 20% adverse change$63 $69 
Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions
Table 58: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millions
June 30, 2025 December 31, 2024 
Fair value$2,457 $2,626  
Weighted-average life (years)7.88.0 
Weighted-average constant prepayment rate6.74 %6.39 %
Decline in fair value from 10% adverse change$57 $57  
Decline in fair value from 20% adverse change$111 $111  
Weighted-average option adjusted spread754 bps755 bps
Decline in fair value from 10% adverse change$77 $81  
Decline in fair value from 20% adverse change$150 $157