v3.25.2
Summary of Significant Accounting Policies - Additional Information (Details)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2025
USD ($)
Jun. 30, 2024
USD ($)
Jun. 30, 2025
USD ($)
Tranche
Jun. 30, 2024
USD ($)
Dec. 31, 2024
USD ($)
Summary Of Significant Accounting Policies [Line Items]          
Sales and marketing [1] $ 35,071 $ 34,425 $ 65,437 $ 66,857  
Segment Reporting, CODM, Individual Title and Position or Group Name [Extensible Enumeration]     srt:ChiefExecutiveOfficerMember    
Segment Reporting, CODM, Profit (Loss) Measure, How Used, Description     the Company has determined that net loss, as reported on the consolidated statement of operations, is the key measure of profitability that is required to be reported as it is the measure determined in accordance with measurement principles most consistent with GAAP. The CODM uses net loss to allocate resources and assess performance which enhances the CODM's ability to compare past financial performance with current financial performance and analyze business performance and trends.    
Unbilled receivables 13,500   $ 13,500   $ 15,500
Contract assets 3,200   3,200   5,000
Provision for credit losses related to contract asset 300   300   $ 500
Recognized previously deferred revenue 10,000   32,100    
Increase in deferred revenue $ 7,080 $ 7,607 $ 9,148 $ 10,175  
Amortization of deferred sales commissions estimated period     3 years    
Stock Option          
Summary Of Significant Accounting Policies [Line Items]          
Weighted-average requisite service period     4 years    
Restricted Stock Units          
Summary Of Significant Accounting Policies [Line Items]          
Weighted-average requisite service period     4 years    
Performance-based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Number of annual tranche vesting requirement upon achievement of certain targets | Tranche     3    
Market-Based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Weighted-average requisite service period     3 years    
Minimum          
Summary Of Significant Accounting Policies [Line Items]          
Account receivable payment terms     due immediately    
Minimum | Enterprise Customers          
Summary Of Significant Accounting Policies [Line Items]          
Contract with customer period     1 year    
Minimum | Performance-based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Vesting rights percentage     0.00%    
Minimum | Market-Based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Vesting rights percentage     0.00%    
Maximum          
Summary Of Significant Accounting Policies [Line Items]          
Account receivable payment terms     due within 90 days    
Maximum | Performance-based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Vesting rights percentage     200.00%    
Maximum | Market-Based Awards          
Summary Of Significant Accounting Policies [Line Items]          
Vesting rights percentage     200.00%    
Maximum | Subscription Solutions Fees | Enterprise Customers          
Summary Of Significant Accounting Policies [Line Items]          
Contract with customer period     3 years    
[1] Amounts include stock-based compensation expense and associated payroll tax costs, as follows:

 

 

 

For the three months ended June 30,

 

 

For the six months ended June 30,

 

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

Cost of revenue

 

$

720

 

 

$

1,028

 

 

$

1,466

 

 

$

1,684

 

Sales and marketing

 

 

1,820

 

 

 

3,138

 

 

 

3,595

 

 

 

5,005

 

Research and development

 

 

2,740

 

 

 

3,273

 

 

 

5,782

 

 

 

6,749

 

General and administrative

 

 

2,045

 

 

 

2,582

 

 

 

1,901

 

 

 

5,174