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Revenue from Contracts with Customers
6 Months Ended
Jun. 30, 2025
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
The Company’s revenues by activity type were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2025202420252024
Residential & SMB - Incumbent Broadband Markets1
$42,837 $44,243 $86,196 $88,047 
Residential & SMB - Glo Fiber Expansion Markets2
19,796 14,093 38,240 26,211 
Commercial Fiber19,483 20,723 39,095 30,706 
RLEC & Other6,452 6,740 12,935 10,083 
Service revenue and other$88,568 $85,799 $176,466 $155,047 
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1.Revenue from residential and small and medium business (“SMB”) customers in Incumbent Broadband Markets is primarily earned through the Company’s provision of data, video and voice services over primarily hybrid fiber coaxial cable and to a lesser extent fiber to the home (“FTTH”) networks in incumbent markets.
2.Revenue from residential and SMB customers in Glo Fiber Expansion Markets is primarily earned through the Company’s provision of data, video and voice services over FTTH networks in new greenfield expansion markets.

Shentel updated the presentation of certain Residential & SMB - Incumbent Broadband Markets, Commercial Fiber and RLEC & Other revenues for the prior year to conform with changes in how management currently views these lines of business.
Shentel had $21.1 million and $27.4 million of gross trade receivables from customers as of June 30, 2025 and December 31, 2024, respectively.

Contract Assets

The Company’s contract assets primarily include commissions incurred to acquire contracts with customers. The Company incurs commission expenses related to in-house and third-party vendors which are capitalized and amortized over the expected customer benefit period which is approximately six years. The Company’s current contract assets are included in prepaid expenses and other and the Company’s non-current contract assets are included in deferred charges and other assets in its unaudited condensed consolidated balance sheets. Amortization of capitalized commission expenses is recorded in selling, general and administrative expenses in the Company’s unaudited condensed consolidated statements of operations.

The following tables present the activity of current and non-current contract assets:
Three Months Ended
June 30,
Six Months Ended
June 30,
(in thousands)2025202420252024
Beginning Balance$11,109 $8,767 $10,251 $8,633 
Commission payments1,738 1,564 3,493 2,415 
Contract asset amortization(974)(986)(1,871)(1,703)
Ending Balance$11,873 $9,345 $11,873 $9,345 

Contract Liabilities

The Company’s contract liabilities include services that are billed in advance and recorded as deferred revenue, as well as installation fees that are charged upfront without transfer of commensurate goods or services to the customer. The Company’s current contract liabilities are included in advanced billings and customer deposits in its unaudited condensed consolidated balance sheets and the Company’s non-current contract liabilities are included in other liabilities in its unaudited condensed consolidated balance sheets.

Shentel’s current contract liability balances were $13.1 million and $12.5 million at June 30, 2025 and December 31, 2024, respectively. Shentel’s non-current contract liability balances were $10.9 million and $9.5 million as of June 30, 2025 and December 31, 2024, respectively. Shentel expects its current contract liability balances to be recognized as revenues during the twelve-month periods following the respective balance sheet dates. The majority of Shentel’s non-current contract liability balances is expected to be recognized as revenues within approximately 5 years.