v3.25.2
Segmental analysis
6 Months Ended
Jun. 30, 2025
Operating Segments [Abstract]  
Segmental analysis
3Segmental analysis
The group’s Operating Committee is considered the Chief Operating Decision Maker (‘CODM’) for the purposes of identifying the group’s
reportable segments.
Our operations are closely integrated and, accordingly, the presentation of data includes internal allocations of certain items of income and
expense. These allocations include the costs of certain support services and global functions to the extent that they can be meaningfully
attributed to business segments. While such allocations have been made on a systematic and consistent basis, they necessarily involve a
degree of subjectivity. Costs that are not allocated to business segments are included in Corporate Centre.
Where relevant, income and expense amounts presented include the results of inter-segment funding along with inter-company and inter-
business line transactions. All such transactions are undertaken on arm’s length terms. Measurement of segmental assets, liabilities, income
and expenses is in accordance with the group’s accounting policies. Shared costs are included in segments on the basis of actual recharges.
The intra-group elimination items for the business segments are presented in Corporate Centre.
The types of products and services from which each reportable segment derives its revenue are discussed in the ‘Strategic Report – Business
segments’ on page 4.
Business segments
Following the Group’s organisational announcement in October 2024, effective from 1 January 2025, the group’s reporting segments under
IFRS 8 ‘Operating Segments’ comprise two businesses along with Corporate Centre. These replace our previously reported operating
segments up to 31 December 2024.
‘CIB’ is formed from the integration of our Commercial Banking business, Global Banking, Market & Securities Services and Global Banking
and Market Others.
‘IWPB’ comprises Premier banking, our Private Bank, and our wealth manufacturing businesses of Asset Management and Insurance.
By operating segment:
Profit/(loss) before tax
Half-year to 30 Jun 2025
CIB
IWPB
Corporate
Centre
Total
£m
£m
£m
£m
Net operating income before change in expected credit losses and other credit impairment
charges1
3,357
699
79
4,135
–  of which: net interest income/(expense)
1,546
452
(1,404)
594
Change in ECL and other credit impairment charges
(61)
(12)
(2)
(75)
Net operating income
3,296
687
77
4,060
Total operating expenses
(2,273)
(488)
(164)
(2,925)
Operating profit/(loss)
1,023
199
(87)
1,135
Share of profit in associates and joint ventures
29
29
Profit/(loss) before tax
1,023
199
(58)
1,164
Cost efficiency ratio %
67.7
69.8
70.7
Half-year to 30 Jun 20242
Net operating income/(expense) before change in expected credit losses and other credit
impairment charges1
3,068
714
(230)
3,552
–  of which: net interest income/(expense)
1,527
477
(1,346)
658
Change in expected credit losses and other credit impairment release/(charges)
52
6
(5)
53
Net operating income/(expense)
3,120
720
(235)
3,605
Total operating expenses
(1,991)
(410)
(84)
(2,485)
Operating profit/(loss)
1,129
310
(319)
1,120
Share of profit in associates and joint ventures
16
16
Profit/(loss) before tax
1,129
310
(303)
1,136
Cost efficiency ratio %
64.9
57.4
70.0
1Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.
2Comparative information for the prior year has been re-presented to reflect the group’s revised segment structure, which became effective on 1 January 2025.
External net operating income is attributed to countries on the basis of the location of the branch responsible for reporting the results or
advancing the funds:
Half-year to
30 Jun 2025
30 Jun 2024
£m
£m
External net operating income by country1
4,135
3,552
–  United Kingdom
2,140
1,758
–  France
762
554
–  Germany
440
438
–  Other countries
793
802
1Net operating income before change in expected credit losses and other credit impairment charges, also referred to as revenue.
Balance sheet by business
CIB
IWPB
Corporate
Centre
Total
£m
£m
£m
£m
30 Jun 2025
Loans and advances to customers
62,389
16,447
45
78,881
Customer accounts
188,422
41,345
37
229,804
31 Dec 2024
Loans and advances to customers1
60,788
16,293
5,585
82,666
Customer accounts1
201,418
40,852
33
242,303
1Comparative information for the prior year has been represented to reflect the group’s revised segment structure, which became effective on 1 January 2025.