v3.25.2
Finance Receivables (Tables)
6 Months Ended
Jun. 30, 2025
Receivables [Abstract]  
Schedule of Components of Net Finance Receivables by Type
Components of our net finance receivables were as follows:
Consumer Loans
(dollars in millions)Personal Loans
Auto Finance
Total Consumer Loans
Credit CardsTotal
June 30, 2025
Gross finance receivables *$20,506 $2,283 $22,789 $742 $23,531 
Unearned fees
(244)(39)(283) (283)
Accrued finance charges and fees349 24 373  373 
Deferred origination costs203 36 239 10 249 
Total$20,814 $2,304 $23,118 $752 $23,870 
December 31, 2024
Gross finance receivables *$20,514 $2,061 $22,575 $632 $23,207 
Unearned fees
(239)(32)(271)— (271)
Accrued finance charges and fees356 22 378 — 378 
Deferred origination costs202 27 229 11 240 
Total$20,833 $2,078 $22,911 $643 $23,554 
* Consumer loan gross finance receivables equal the unpaid principal balance net of unamortized discount or premium. For precompute personal loans, unpaid principal balance is the gross contractual payments less the unaccreted balance of unearned finance charges. Credit card gross finance receivables equal the unpaid principal balance, billed interest, and fees.
Schedule of Information Regarding Credit Quality Indicators
The following table below is a summary of finance charges on our consumer loans:
Three Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
Finance
Personal Loans
Auto
Finance
 
Net accrued finance charges reversed
$37 $2 $36 $
Finance charges recognized from the contractual interest portion of payments received on nonaccrual loans
54
Six Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
Finance
Personal Loans
Auto
Finance
Net accrued finance charges reversed
$78 $6 $78 $
Finance charges recognized from the contractual interest portion of payments received on nonaccrual loans
10191
Net accrued finance charges and fees reversed on credit cards were as follows:
Three Months Ended
June 30,
Six Months Ended
June 30,
(dollars in millions, except per share amounts)2025202420252024
Net accrued finance charges and fees reversed$18 $$35 $14 
Schedule of Net Finance Receivables by Type and by Days Delinquent
The following tables below are a summary of our personal loans by the year of origination and number of days delinquent:

(dollars in millions)20252024202320222021PriorTotal
June 30, 2025
Performing
Current$5,475 $7,326 $3,912 $2,051 $733 $245 $19,742 
30-59 days past due22 123 102 75 37 17 376 
60-89 days past due11 79 64 43 21 10 228 
Total performing5,508 7,528 4,078 2,169 791 272 20,346 
Nonperforming (Nonaccrual)
90+ days past due5 158 141 97 47 20 468 
Total$5,513 $7,686 $4,219 $2,266 $838 $292 $20,814 
Gross charge-offs *
$3 $211 $337 $245 $112 $47 $955 
* Represents gross charge-offs for the six months ended June 30, 2025.
(dollars in millions)20242023202220212020PriorTotal
December 31, 2024
Performing
Current$9,820 $5,337 $2,913 $1,143 $272 $155 $19,640 
30-59 days past due89 129 100 48 14 11 391 
60-89 days past due55 86 62 32 249 
Total performing9,964 5,552 3,075 1,223 294 172 20,280 
Nonperforming (Nonaccrual)
90+ days past due84 211 150 74 20 14 553 
Total$10,048 $5,763 $3,225 $1,297 $314 $186 $20,833 
Gross charge-offs *
$$287 $424 $223 $61 $43 $1,040 
* Represents gross charge-offs for the six months ended June 30, 2024.

The following tables below are a summary of our auto finance loans by the year of origination and number of days delinquent:

(dollars in millions)20252024202320222021PriorTotal
June 30, 2025
Performing
Current$614 $834 $432 $211 $73 $18 $2,182 
30-59 days past due8 30 19 13 7 2 79 
60-89 days past due2 9 5 3 1  20 
Total performing624 873 456 227 81 20 2,281 
Nonperforming (Nonaccrual)
90+ days past due1 10 6 4 1 1 23 
Total$625 $883 $462 $231 $82 $21 $2,304 
Gross charge-offs *
$2 $22 $20 $15 $5 $1 $65 
* Represents gross charge-offs for the six months ended June 30, 2025.

(dollars in millions)20242023202220212020PriorTotal
December 31, 2024
Performing
Current$1,007 $538 $273 $101 $21 $12 $1,952 
30-59 days past due25 24 19 10 81 
60-89 days past due— — 20 
Total performing1,038 569 297 113 23 13 2,053 
Nonperforming (Nonaccrual)
90+ days past due— 25 
Total$1,044 $578 $304 $115 $23 $14 $2,078 
Gross charge-offs *
$$13 $15 $$$— $35 
* Represents gross charge-offs for the six months ended June 30, 2024.
The following is a summary of credit cards by number of days delinquent:
(dollars in millions)June 30, 2025December 31, 2024
Current
$665 $558 
30-59 days past due
20 20 
60-89 days past due
18 17 
90+ days past due
49 48 
Total
$752 $643 
Schedule of Information Regarding Modified Finance Receivables
The period-end carrying value of net finance receivables modified during the period was as follows:
Three Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
 Finance
Personal Loans
Auto
 Finance
 
Interest rate reduction and term extension$93$6$102 $5
Interest rate reduction and principal forgiveness122110 
Total modifications to borrowers experiencing financial difficulties$215$6$212 $5
Modifications as a percent of net finance receivables by class
1.03 %0.26 %1.05 %0.29 %
Six Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
 Finance
Personal Loans
Auto
 Finance
Interest rate reduction and term extension$180$12$233 $9
Interest rate reduction and principal forgiveness229215 
Total modifications to borrowers experiencing financial difficulties$409$12$448 $9
Modifications as a percent of net finance receivables by class
1.96 %0.54 %2.23 %0.51 %
The financial effect of modifications made during the period was as follows:
Three Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
Finance
Personal Loans
Auto
Finance
 
Net finance receivables 
Weighted-average interest rate reduction18.41 %13.40 %19.48 %13.83 %
Weighted-average term extension (months)24151915
Principal/interest forgiveness$9$$10 $
Six Months Ended June 30,
20252024
(dollars in millions)Personal Loans
Auto
Finance
Personal Loans
Auto
Finance
Net finance receivables
Weighted-average interest rate reduction17.28 %13.17 %18.41 %12.20 %
Weighted-average term extension (months)24152323
Principal/interest forgiveness$16$$21 $

The performance of finance receivables modified within the previous 12 months by delinquency status was as follows:
June 30, 2025 (a)June 30, 2024 (b)
(dollars in millions)Personal Loans
Auto
Finance
Personal Loans
Auto
Finance
Current
$527 $16 $576 $
30-59 days past due
57 3 61 
60-89 days past due40 1 46 
90+ days past due
75 1 93 
Total
$699 $21 $776 $12 
(a) Excludes $80 million of personal loan receivables that were modified and subsequently charged off within the previous 12 months. Auto finance receivables that were modified and subsequently charged off within the previous 12 months were immaterial.
(b) Excludes $49 million of personal loan receivables that were modified and subsequently charged off. Auto finance receivables that were modified and subsequently charged off were immaterial.
The period-end carrying value of finance receivables that defaulted during the period to cause the receivable to be considered nonperforming (90 days or more contractually past due) and had been modified within the 12 months preceding the default was as follows:
Three Months Ended June 30,
20252024
(dollars in millions)
Personal
Loans
Auto
 Finance
Personal Loans
Auto
 Finance
Interest rate reduction and term extension$29 $1 $39 $— 
Interest rate reduction and principal forgiveness18  14 — 
Total
$47 $1 $53 $— 
Six Months Ended June 30,
20252024
(dollars in millions)
Personal
Loans
Auto
 Finance
Personal Loans
Auto
 Finance
Interest rate reduction and term extension$39 $1 $83 $
Interest rate reduction and principal forgiveness22  31 — 
Total
$61 $1 $114 $