Schedule of Components of Net Finance Receivables by Type |
Components of our net finance receivables were as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Consumer Loans | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Total Consumer Loans | | Credit Cards | | Total | | | | | | | | | | | | June 30, 2025 | | | | | | | | | | | Gross finance receivables * | | $ | 20,506 | | | $ | 2,283 | | | $ | 22,789 | | | $ | 742 | | | $ | 23,531 | | Unearned fees | | (244) | | | (39) | | | (283) | | | — | | | (283) | | Accrued finance charges and fees | | 349 | | | 24 | | | 373 | | | — | | | 373 | | Deferred origination costs | | 203 | | | 36 | | | 239 | | | 10 | | | 249 | | Total | | $ | 20,814 | | | $ | 2,304 | | | $ | 23,118 | | | $ | 752 | | | $ | 23,870 | | | | | | | | | | | | | December 31, 2024 | | | | | | | | | | | Gross finance receivables * | | $ | 20,514 | | | $ | 2,061 | | | $ | 22,575 | | | $ | 632 | | | $ | 23,207 | | Unearned fees | | (239) | | | (32) | | | (271) | | | — | | | (271) | | Accrued finance charges and fees | | 356 | | | 22 | | | 378 | | | — | | | 378 | | Deferred origination costs | | 202 | | | 27 | | | 229 | | | 11 | | | 240 | | Total | | $ | 20,833 | | | $ | 2,078 | | | $ | 22,911 | | | $ | 643 | | | $ | 23,554 | |
* Consumer loan gross finance receivables equal the unpaid principal balance net of unamortized discount or premium. For precompute personal loans, unpaid principal balance is the gross contractual payments less the unaccreted balance of unearned finance charges. Credit card gross finance receivables equal the unpaid principal balance, billed interest, and fees.
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Schedule of Information Regarding Credit Quality Indicators |
The following table below is a summary of finance charges on our consumer loans: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | 2025 | | 2024 | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | Net accrued finance charges reversed | | $ | 37 | | | $ | 2 | | | $ | 36 | | | $ | 2 | | Finance charges recognized from the contractual interest portion of payments received on nonaccrual loans | | 5 | | — | | 4 | | — | | | | | | | | | | | | Six Months Ended June 30, | | | 2025 | | 2024 | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | Net accrued finance charges reversed | | $ | 78 | | | $ | 6 | | | $ | 78 | | | $ | 3 | | Finance charges recognized from the contractual interest portion of payments received on nonaccrual loans | | 10 | | 1 | | 9 | | 1 |
Net accrued finance charges and fees reversed on credit cards were as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | (dollars in millions, except per share amounts) | | 2025 | | 2024 | | 2025 | | 2024 | | | | | | | | | | Net accrued finance charges and fees reversed | | $ | 18 | | | $ | 8 | | | $ | 35 | | | $ | 14 | |
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Schedule of Net Finance Receivables by Type and by Days Delinquent |
The following tables below are a summary of our personal loans by the year of origination and number of days delinquent:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | Total | | | | | | | | | | | | | | | | June 30, 2025 | | | | | | | | | | | | | | | Performing | | | | | | | | | | | | | | | Current | | $ | 5,475 | | | $ | 7,326 | | | $ | 3,912 | | | $ | 2,051 | | | $ | 733 | | | $ | 245 | | | $ | 19,742 | | 30-59 days past due | | 22 | | | 123 | | | 102 | | | 75 | | | 37 | | | 17 | | | 376 | | 60-89 days past due | | 11 | | | 79 | | | 64 | | | 43 | | | 21 | | | 10 | | | 228 | | Total performing | | 5,508 | | | 7,528 | | | 4,078 | | | 2,169 | | | 791 | | | 272 | | | 20,346 | | Nonperforming (Nonaccrual) | | | | | | | | | | | | | | | 90+ days past due | | 5 | | | 158 | | | 141 | | | 97 | | | 47 | | | 20 | | | 468 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total | | $ | 5,513 | | | $ | 7,686 | | | $ | 4,219 | | | $ | 2,266 | | | $ | 838 | | | $ | 292 | | | $ | 20,814 | | | | | | | | | | | | | | | | | Gross charge-offs * | | $ | 3 | | | $ | 211 | | | $ | 337 | | | $ | 245 | | | $ | 112 | | | $ | 47 | | | $ | 955 | |
* Represents gross charge-offs for the six months ended June 30, 2025. | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | | 2024 | | 2023 | | 2022 | | 2021 | | 2020 | | Prior | | Total | | | | | | | | | | | | | | | | December 31, 2024 | | | | | | | | | | | | | | | Performing | | | | | | | | | | | | | | | Current | | $ | 9,820 | | | $ | 5,337 | | | $ | 2,913 | | | $ | 1,143 | | | $ | 272 | | | $ | 155 | | | $ | 19,640 | | 30-59 days past due | | 89 | | | 129 | | | 100 | | | 48 | | | 14 | | | 11 | | | 391 | | 60-89 days past due | | 55 | | | 86 | | | 62 | | | 32 | | | 8 | | | 6 | | | 249 | | Total performing | | 9,964 | | | 5,552 | | | 3,075 | | | 1,223 | | | 294 | | | 172 | | | 20,280 | | Nonperforming (Nonaccrual) | | | | | | | | | | | | | | | 90+ days past due | | 84 | | | 211 | | | 150 | | | 74 | | | 20 | | | 14 | | | 553 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total | | $ | 10,048 | | | $ | 5,763 | | | $ | 3,225 | | | $ | 1,297 | | | $ | 314 | | | $ | 186 | | | $ | 20,833 | | | | | | | | | | | | | | | | | Gross charge-offs * | | $ | 2 | | | $ | 287 | | | $ | 424 | | | $ | 223 | | | $ | 61 | | | $ | 43 | | | $ | 1,040 | | * Represents gross charge-offs for the six months ended June 30, 2024.
The following tables below are a summary of our auto finance loans by the year of origination and number of days delinquent:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | Total | | | | | | | | | | | | | | | | June 30, 2025 | | | | | | | | | | | | | | | Performing | | | | | | | | | | | | | | | Current | | $ | 614 | | | $ | 834 | | | $ | 432 | | | $ | 211 | | | $ | 73 | | | $ | 18 | | | $ | 2,182 | | 30-59 days past due | | 8 | | | 30 | | | 19 | | | 13 | | | 7 | | | 2 | | | 79 | | 60-89 days past due | | 2 | | | 9 | | | 5 | | | 3 | | | 1 | | | — | | | 20 | | Total performing | | 624 | | | 873 | | | 456 | | | 227 | | | 81 | | | 20 | | | 2,281 | | Nonperforming (Nonaccrual) | | | | | | | | | | | | | | | 90+ days past due | | 1 | | | 10 | | | 6 | | | 4 | | | 1 | | | 1 | | | 23 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total | | $ | 625 | | | $ | 883 | | | $ | 462 | | | $ | 231 | | | $ | 82 | | | $ | 21 | | | $ | 2,304 | | | | | | | | | | | | | | | | | Gross charge-offs * | | $ | 2 | | | $ | 22 | | | $ | 20 | | | $ | 15 | | | $ | 5 | | | $ | 1 | | | $ | 65 | |
* Represents gross charge-offs for the six months ended June 30, 2025.
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | | 2024 | | 2023 | | 2022 | | 2021 | | 2020 | | Prior | | Total | | | | | | | | | | | | | | | | December 31, 2024 | | | | | | | | | | | | | | | Performing | | | | | | | | | | | | | | | Current | | $ | 1,007 | | | $ | 538 | | | $ | 273 | | | $ | 101 | | | $ | 21 | | | $ | 12 | | | $ | 1,952 | | 30-59 days past due | | 25 | | | 24 | | | 19 | | | 10 | | | 2 | | | 1 | | | 81 | | 60-89 days past due | | 6 | | | 7 | | | 5 | | | 2 | | | — | | | — | | | 20 | | Total performing | | 1,038 | | | 569 | | | 297 | | | 113 | | | 23 | | | 13 | | | 2,053 | | Nonperforming (Nonaccrual) | | | | | | | | | | | | | | | 90+ days past due | | 6 | | | 9 | | | 7 | | | 2 | | | — | | | 1 | | | 25 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total | | $ | 1,044 | | | $ | 578 | | | $ | 304 | | | $ | 115 | | | $ | 23 | | | $ | 14 | | | $ | 2,078 | | | | | | | | | | | | | | | | | Gross charge-offs * | | $ | 1 | | | $ | 13 | | | $ | 15 | | | $ | 5 | | | $ | 1 | | | $ | — | | | $ | 35 | | * Represents gross charge-offs for the six months ended June 30, 2024. The following is a summary of credit cards by number of days delinquent: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | (dollars in millions) | | June 30, 2025 | | December 31, 2024 | | | | | | | | | | | | | | Current | | $ | 665 | | | $ | 558 | | | | | | 30-59 days past due | | 20 | | | 20 | | | | | | 60-89 days past due | | 18 | | | 17 | | | | | | 90+ days past due | | 49 | | | 48 | | | | | | | | | | | | | | | Total | | $ | 752 | | | $ | 643 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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Schedule of Information Regarding Modified Finance Receivables |
The period-end carrying value of net finance receivables modified during the period was as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | $ | 93 | | $ | 6 | | $ | 102 | | | $ | 5 | | | | | Interest rate reduction and principal forgiveness | | 122 | | — | | 110 | | | — | | | | | Total modifications to borrowers experiencing financial difficulties | | $ | 215 | | $ | 6 | | $ | 212 | | | $ | 5 | | | | | | | | | | | | | | | | | | Modifications as a percent of net finance receivables by class | | 1.03 | % | | 0.26 | % | | 1.05 | % | | 0.29 | % | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, | | | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | $ | 180 | | $ | 12 | | $ | 233 | | | $ | 9 | | | | | Interest rate reduction and principal forgiveness | | 229 | | — | | 215 | | | — | | | | | Total modifications to borrowers experiencing financial difficulties | | $ | 409 | | $ | 12 | | $ | 448 | | | $ | 9 | | | | | | | | | | | | | | | | | | Modifications as a percent of net finance receivables by class | | 1.96 | % | | 0.54 | % | | 2.23 | % | | 0.51 | % | | | | |
The financial effect of modifications made during the period was as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Net finance receivables | | | | | | | | | | | | | Weighted-average interest rate reduction | | 18.41 | % | | 13.40 | % | | 19.48 | % | | 13.83 | % | | | | | Weighted-average term extension (months) | | 24 | | 15 | | 19 | | 15 | | | | | Principal/interest forgiveness | | $ | 9 | | $ | — | | $ | 10 | | | $ | — | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Net finance receivables | | | | | | | | | | | | | Weighted-average interest rate reduction | | 17.28 | % | | 13.17 | % | | 18.41 | % | | 12.20 | % | | | | | Weighted-average term extension (months) | | 24 | | 15 | | 23 | | 23 | | | | | Principal/interest forgiveness | | $ | 16 | | $ | — | | $ | 21 | | | $ | — | | | | |
The performance of finance receivables modified within the previous 12 months by delinquency status was as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | June 30, 2025 (a) | | June 30, 2024 (b) | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Current | | $ | 527 | | | $ | 16 | | | $ | 576 | | | $ | 8 | | | | | | 30-59 days past due | | 57 | | | 3 | | | 61 | | | 2 | | | | | | 60-89 days past due | | 40 | | | 1 | | | 46 | | | 1 | | | | | | 90+ days past due | | 75 | | | 1 | | | 93 | | | 1 | | | | | | Total | | $ | 699 | | | $ | 21 | | | $ | 776 | | | $ | 12 | | | | | |
(a) Excludes $80 million of personal loan receivables that were modified and subsequently charged off within the previous 12 months. Auto finance receivables that were modified and subsequently charged off within the previous 12 months were immaterial. (b) Excludes $49 million of personal loan receivables that were modified and subsequently charged off. Auto finance receivables that were modified and subsequently charged off were immaterial. The period-end carrying value of finance receivables that defaulted during the period to cause the receivable to be considered nonperforming (90 days or more contractually past due) and had been modified within the 12 months preceding the default was as follows: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | $ | 29 | | | $ | 1 | | | $ | 39 | | | $ | — | | | | | | Interest rate reduction and principal forgiveness | | 18 | | | — | | | 14 | | | — | | | | | | Total | | $ | 47 | | | $ | 1 | | | $ | 53 | | | $ | — | | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, | | | | | | | 2025 | | 2024 | | | | | (dollars in millions) | | Personal Loans | | Auto Finance | | Personal Loans | | Auto Finance | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | $ | 39 | | | $ | 1 | | | $ | 83 | | | $ | 1 | | | | | | Interest rate reduction and principal forgiveness | | 22 | | | — | | | 31 | | | — | | | | | | Total | | $ | 61 | | | $ | 1 | | | $ | 114 | | | $ | 1 | | | | | |
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