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Segment Information
 6 Months Ended
Jun. 30, 2025
Segment Reporting [Abstract]  
Segment Information
13. Segment Information

At June 30, 2025, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity and our non-originating legacy operations, which primarily include our liquidating real estate loans.

The accounting policies of the C&I segment are the same as those disclosed in Note 2 and Note 18 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included in our Annual Report.

We have identified the following significant segment expenses: Interest expense, Provision for finance receivable losses, Salaries and benefits expense, Other operating expenses, and Insurance policy benefits and claims expense. Based on our identified significant segment expenses, there are no other segment items.

Our chief operating decision maker (“CODM”) is our Chief Executive Officer (“CEO”). The CODM uses Income (loss) before income tax expense (benefit) to assess the performance of the C&I segment, allocate resources, and make strategic operating decisions.
The following tables present information about C&I and Other, as well as reconciliations to the condensed consolidated financial statement amounts.
(dollars in millions)Consumer
and
Insurance		OtherSegment to
GAAP
Adjustment		Consolidated
Total
Three Months Ended June 30, 2025  
Interest income$1,333 $1 $5 $1,339 
Interest expense317 — — 317 
Provision for finance receivable losses
511 — — 511 
Net interest income after provision for finance receivable losses
505 1 5 511 
Other revenues175 2 (1)176 
Salaries and benefits
229 1 — 230 
Other operating expenses
186 3 — 189 
Insurance policy benefits and claims
54 — — 54 
Income (loss) before income tax expense
$211 $(1)$4 $214 
Three Months Ended June 30, 2024
Interest income$1,210 $1 $8 $1,219 
Interest expense295 1 1 297 
Provision for finance receivable losses
515 — 60 575 
Net interest income after provision for finance receivable losses
400 — (53)347 
Other revenues172 2 — 174 
Salaries and benefits
205 1 — 206 
Other operating expenses
175 1 — 176 
Insurance policy benefits and claims
47 — — 47 
Income before income tax expense (benefit)
$145 $— $(53)$92 
Six Months Ended June 30, 2025  
Interest income$2,635 $1 $12 $2,648 
Interest expense628 — 1 629 
Provision for finance receivable losses
967 — — 967 
Net interest income after provision for finance receivable losses
1,040 1 11 1,052 
Other revenues361 4 (1)364 
Salaries and benefits
446 2 — 448 
Other operating expenses
371 4 1 376 
Insurance policy benefits and claims
103 — — 103 
Income (loss) before income tax expense
$481 $(1)$9 $489 
Assets$25,485 $10 $1,133 $26,628 
Six Months Ended June 30, 2024
Interest income$2,382 $2 $8 $2,392 
Interest expense572 1 1 574 
Provision for finance receivable losses
946 — 60 1,006 
Net interest income after provision for finance receivable losses
864 1 (53)812 
Other revenues351 3 — 354 
Salaries and benefits
428 2 — 430 
Other operating expenses
342 1 — 343 
Insurance policy benefits and claims
97 — — 97 
Income before income tax expense (benefit)
$348 $1 $(53)$296 
Assets$23,949 $16 $1,120 $25,085