v3.25.2
Segment and Geographic Information
 6 Months Ended
Jun. 30, 2025
Segment Reporting [Abstract]  
Segment and Geographic Information
10. Segment and Geographic Information
We operate in a single operating segment composed of the condensed consolidated financial results of Freshworks. Our Chief Executive Officer (CEO) is the chief operating decision maker (CODM) of Freshworks and the key measures of segment profit or loss that our CODM uses to allocate resources and assess performance is our revenue and consolidated net loss. Significant segment expenses reviewed by our CODM for our single operating segment comprise of stock-based compensation, amortization of acquired intangible assets, and other segment expenses. Other segment expenses utilize operating expenses recognized as research and development, selling and marketing, and general and administrative expenses within our condensed consolidated statement of operations less stock-based compensation and amortization of acquired intangible assets, and primarily related to personnel-related costs. Refer to Note 11—Stockholders' Equity and Stock-Based Compensation and Note 6—Intangible Assets, Net for information regarding amounts pertaining to stock-based compensation and amortization of acquired intangibles.
Revenue by geographic location is determined based on the customers' billing address. The following table summarizes revenue by geographic location (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
2025202420252024
North America$95,140 $78,907 $186,611 $152,937 
Europe, Middle East and Africa79,279 67,266 155,089 131,373 
Asia Pacific24,704 22,781 48,058 44,844 
Other5,555 5,177 11,193 10,120 
Total revenue$204,678 $174,131 $400,951 $339,274 
Revenue from North America consists primarily of revenue from the United States. For the three months ended June 30, 2025 and 2024, revenue generated from the United States was approximately $86.1 million and $70.4 million, or approximately 42% and 40% of total consolidated revenue, respectively. For the six months ended June 30, 2025 and 2024, revenue generated from the United States was $168.5 million and $136.2 million, or 42% and 40% of total consolidated revenue, respectively.
The United Kingdom, included within Europe, Middle East and Africa in the table above, contributed $27.2 million and $22.2 million, or approximately 13% and 13% of total consolidated revenue for the three months ended June 30, 2025 and 2024, respectively. For the six months ended June 30, 2025 and 2024, revenue generated from
the United Kingdom was $54.3 million and $43.4 million, or 14% and 13% of the total consolidated revenue, respectively.
Long-lived assets consist primarily of property, plant and equipment and ROU assets. The following table summarizes long-lived assets by geographic information (in thousands):
June 30, 2025December 31, 2024
North America$24,996 $20,052 
Europe, Middle East and Africa7,410 8,391 
Asia Pacific30,846 34,341 
Total long-lived assets$63,252 $62,784 
Long-lived assets in North America are primarily located in the United States, and long-lived assets in Asia Pacific are primarily located in India.