v3.25.2
Segment Information (Tables)
6 Months Ended
Jun. 30, 2025
Segment Information  
Schedule of revenue from external customers by segment

The following table presents revenue from external customers by segment (in thousands):

Three Months Ended

Six Months Ended

June 30, 

June 30, 

2025

2024

2025

2024

Continuing franchise fees

$

26,484

$

27,643

$

53,310

$

56,008

Annual dues

7,693

8,151

15,482

16,376

Broker fees

13,454

14,528

24,885

25,244

Franchise sales and other revenue

3,205

4,427

9,635

11,569

Total Real Estate revenue

50,836

54,749

103,312

109,197

Continuing franchise fees

2,508

2,697

5,033

5,417

Franchise sales and other revenue

1,133

980

1,735

1,893

Total Mortgage revenue

3,641

3,677

6,768

7,310

Marketing Funds fees

18,273

20,027

37,137

40,233

Total reportable segments revenue

$

72,750

$

78,453

$

147,217

$

156,740

Schedule of selling, operating and administrative expenses included in adjusted EBITDA of the company's reportable segments

The following table presents Selling, operating and administrative expenses by segment and includes a reconciliation of reportable segment expenses in Adjusted EBITDA (in thousands):

Three Months Ended

Six Months Ended

June 30, 

June 30, 

2025

2024

2025

2024

Personnel

$

18,243

$

18,813

$

39,812

$

40,505

Professional fees

3,152

2,424

5,532

5,160

Lease costs

1,581

1,510

3,104

3,283

Events, travel and related costs

1,133

1,958

7,934

10,010

Other segment items (a)

4,340

4,222

9,755

9,743

Total Real Estate selling, operating and administrative expenses

28,449

28,927

66,137

68,701

Adjustments to arrive at segment expense in Adjusted EBITDA (b)

(5,414)

(3,949)

(11,586)

(9,478)

Total Real Estate expense in Adjusted EBITDA

$

23,035

$

24,978

$

54,551

$

59,223

Personnel

$

3,219

$

3,384

$

6,728

$

7,510

Professional fees

245

338

440

513

Lease costs

109

98

226

223

Events, travel and related costs

1,155

1,167

1,609

1,774

Other segment items (a)

696

923

1,746

1,772

Total Mortgage selling, operating and administrative expenses

5,424

5,910

10,749

11,792

Adjustments to arrive at segment expense in Adjusted EBITDA (b)

(263)

(552)

(803)

(1,640)

Total Mortgage expense in Adjusted EBITDA

$

5,161

$

5,358

$

9,946

$

10,152

Marketing Funds fees (c)

$

18,273

$

20,027

$

37,137

$

40,233

Other (d)

$

15

$

14

$

30

$

63

(a)Other Segment items for each reportable segment include:

Real Estate – other technology expenses, bank fees, corporate administration expenses, commissions, insurance, property and other taxes, bad debt expense, and other miscellaneous expenses.

Mortgage – other technology expenses, commissions, bad debt expense, and other miscellaneous expenses.

(b)The adjustment reconciles segment Selling, operating and administrative expenses to total segment expense included in the measure of segment Adjusted EBITDA. These adjustments contain certain non-cash items and other non-recurring cash charges or other items.
(c)Marketing Funds fees are comprised of the Company’s marketing campaigns designed to build and maintain brand awareness and the development and operation of agent marketing technology. The Marketing Funds segment operates at no profit. See Note 2, Summary of Significant Accounting Policies, for additional information.
(d)As of June 30, 2025 Other is not considered a reportable segment and is included in total Selling, operating and administrative expenses. See Note 2, Summary of Significant Accounting Policies, for additional information.
Schedule of reconciliation of adjusted EBITDA by segment to income (loss) before provision for income taxes


The following table presents a reconciliation of Adjusted EBITDA by segment to income (loss) before provision for income taxes (in thousands):

Three Months Ended

Six Months Ended

June 30, 

June 30, 

2025

2024

2025

2024

Adjusted EBITDA: Real Estate

$

27,801

$

29,771

$

48,761

$

49,974

Adjusted EBITDA: Mortgage

(1,520)

(1,681)

(3,178)

(2,842)

Adjusted EBITDA: Total reportable segments (a)

26,281

28,090

45,583

47,132

Adjusted EBITDA: Other (a)

(15)

(14)

(30)

(63)

Settlement and impairment charges (b)

57

(562)

Equity-based compensation expense

(2,968)

(3,902)

(9,314)

(9,825)

Fair value adjustments to contingent consideration (c)

100

(103)

(16)

(137)

Restructuring charges (d)

(2,840)

9

(2,737)

41

Other adjustments (e)

(12)

(775)

(82)

(1,839)

Interest income

841

949

1,749

1,950

Interest expense

(7,982)

(9,191)

(15,906)

(18,447)

Depreciation and amortization

(6,601)

(7,400)

(13,190)

(15,252)

Income (loss) before provision for income taxes

$

6,861

$

7,663

$

5,495

$

3,560

(a)The Marketing Funds segment operates at no profit. In addition, as of June 30, 2025, Other is not considered a reportable segment. See Note 2, Summary of Significant Accounting Policies, for additional information.
(b)Represents the settlement of an immaterial legal matter and an impairment recognized on an office lease in Canada in the first quarter of 2025. See Note 2, Summary of Significant Accounting Policies, for additional information on the Company’s leases.
(c)Fair value adjustments to contingent consideration include amounts recognized for changes in the estimated fair value of the contingent consideration liabilities. See Note 8, Fair Value Measurements, for additional information.
(d)During the second quarter of 2025, the Company restructured its support services intended to further enhance the overall customer experience. See Note 2, Summary of Significant Accounting Policies, for additional information.
(e)Other adjustments are primarily made up of employee retention-related expenses from the Company's CEO transition in the prior year.
Summary of total assets by segment

The following table presents total assets of the Company’s segments (in thousands):

June 30, 2025

December 31, 2024

Real Estate

$

503,842

$

508,081

Marketing Funds

25,197

29,069

Mortgage

45,758

44,433

Other (a)

11

Total assets

$

574,797

$

581,594

(a)As of June 30, 2025, Other is not considered a reportable segment.