v3.25.2
Loan Receivables and Allowance for Credit Losses - Allowance for Credit Losses (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning Balance $ 10,828 $ 10,905 $ 10,929 $ 10,571
Provision for credit losses 1,147 1,691 2,634 3,517
Gross charge-offs 1,799 1,977 3,766 3,863
Recoveries 388 356 767 657
Other 0 7 0 46
Ending Balance 10,564 10,982 10,564 10,982
Credit cards        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning Balance 10,133 10,194 10,259 10,156
Provision for credit losses 1,077 1,547 2,413 3,055
Gross charge-offs 1,674 1,832 3,496 3,593
Recoveries 370 339 730 630
Other 0 7 0 7
Ending Balance 9,906 10,255 9,906 10,255
Consumer installment loans        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning Balance 584 581 542 279
Provision for credit losses 38 113 173 458
Gross charge-offs 92 107 202 197
Recoveries 15 15 32 23
Other 0 0 0 39
Ending Balance 545 602 545 602
Commercial credit products        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning Balance 110 127 127 131
Provision for credit losses 32 31 48 6
Gross charge-offs 33 37 68 72
Recoveries 3 2 5 4
Other 0 0 0 0
Ending Balance 112 123 112 123
Other        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Beginning Balance 1 3 1 5
Provision for credit losses 0 0 0 (2)
Gross charge-offs 0 1 0 1
Recoveries 0 0 0 0
Other 0 0 0 0
Ending Balance $ 1 $ 2 $ 1 $ 2