v3.25.2
Finance Receivables
12 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Finance Receivables Finance Receivables
Finance receivables consisted of the following:
March 31, 2025
RetailDealerTotal
(U.S. dollars in millions)
Finance receivables$48,698 $4,344 $53,042 
Allowance for credit losses(387)(9)(396)
Deferred dealer participation and other deferred costs616 — 616 
Unearned subsidy income(746)— (746)
Finance receivables, net$48,181 $4,335 $52,516 

March 31, 2024
RetailDealerTotal
(U.S. dollars in millions)
Finance receivables$43,492 $4,060 $47,552 
Allowance for credit losses(345)(8)(353)
Deferred dealer participation and other deferred costs600 — 600 
Unearned subsidy income(551)— (551)
Finance receivables, net$43,196 $4,052 $47,248 
Finance receivables include retail loans with a net carrying amount of $13.0 billion and $9.8 billion as of March 31, 2025 and 2024, respectively, which have been transferred to bankruptcy-remote Special Purpose Entities (SPEs) and are considered to be legally isolated but do not qualify for sale accounting treatment. These retail loans are restricted and serve as collateral for the payment of the related secured debt obligations. Refer to Note 10 for additional information.
Allowance for Credit Losses
The following is a summary of the activity in the allowance for credit losses of finance receivables:
Year ended March 31, 2025
RetailDealerTotal
(U.S. dollars in millions)
Beginning balance$345 $$353 
Provision305 306 
Charge-offs(406)— (406)
Recoveries144 — 144 
Effect of translation adjustment(1)— (1)
Ending balance$387 $$396 

Year ended March 31, 2024
RetailDealerTotal
(U.S. dollars in millions)
Beginning balance$248 $$253 
Provision298 301 
Charge-offs(293)— (293)
Recoveries92 — 92 
Effect of translation adjustment— — — 
Ending balance$345 $$353 

Year ended March 31, 2023
RetailDealerTotal
(U.S. dollars in millions)
Beginning balance$206 $$211 
Provision146 — 146 
Charge-offs(193)— (193)
Recoveries90 — 90 
Effect of translation adjustment(1)— (1)
Ending balance$248 $$253 
The allowance increased during the fiscal year ended March 31, 2025 primarily due to the expected credit losses recognized on the high volume of retail loan acquisitions during the period. The increase was also attributable to the increasing trend of delinquencies and net charge-offs.
Delinquencies
Collection experience provides an indication of the credit quality of finance receivables. For retail loans, delinquencies are a good predictor of charge-offs in the near term. The likelihood of accounts charging off is significantly higher once an account becomes 60 days delinquent. Retail loans are considered delinquent if more than 10% of a scheduled payment is contractually past due on a cumulative basis. Dealer loans are considered delinquent when any payment is contractually past due.
The following is an aging analysis of past due finance receivables:
30 – 59 days
past due
60 – 89 days
past due
90 days
or greater
past due
Total
past due
Current or
less than 30
days past due
Total
finance
receivables
(U.S. dollars in millions)
March 31, 2025
Retail loans:
New automobile$331 $73 $20 $424 $38,105 $38,529 
Used and certified automobile155 38 10 203 8,291 8,494 
Motorcycle and other18 29 1,516 1,545 
Total retail504 118 34 656 47,912 48,568 
Dealer loans:
Wholesale flooring— — 3,005 3,006 
Commercial loans— — — — 1,338 1,338 
Total dealer loans— — 4,343 4,344 
Total finance receivables$504 $118 $35 $657 $52,255 $52,912 
March 31, 2024
Retail loans:
New automobile$253 $59 $15 $327 $33,858 $34,185 
Used and certified automobile134 33 176 7,815 7,991 
Motorcycle and other15 24 1,341 1,365 
Total retail402 98 27 527 43,014 43,541 
Dealer loans:
Wholesale flooring— — 2,785 2,786 
Commercial loans— — — — 1,274 1,274 
Total dealer loans— — 4,059 4,060 
Total finance receivables$403 $98 $27 $528 $47,073 $47,601 
Credit Quality Indicators
Credit losses are an expected cost of extending credit. The majority of our credit risk is with consumer financing and to a lesser extent with dealer financing. Exposure to credit risk in retail loans is managed through regular monitoring and periodic adjusting of underwriting standards, pricing of contracts for expected losses, and focusing collection efforts to minimize losses. Exposure to credit risk for dealers is managed through ongoing review of their financial condition and payment performance.
Retail Loan Segment
The Company utilizes proprietary credit scoring systems to evaluate the credit risk of applicants and assign internal credit grades at origination. Factors used to develop a customer’s credit grade include the terms of the contract, the loan-to-value ratio, the customer’s debt ratios, and credit bureau attributes such as the number of trade lines, utilization ratio, and number of credit inquiries. Different scorecards are utilized depending on the type of product financed. The Company regularly reviews and
analyzes the performance of the consumer financing portfolio to ensure the effectiveness of its underwriting guidelines, purchasing criteria and scorecard predictability of customers. Internal credit grades are determined only at the time of origination and are not reassessed during the life of the contract. The following describes the internal credit grade ratings:

A - Borrowers classified as very low credit risks. Based on their application and credit bureau report, they have the ability to pay and have shown a willingness to pay. Generally, A credit borrowers have an extensive credit history, an excellent payment record and extensive financial resources.

B - Borrowers classified as relatively low credit risks. Based on their application and credit bureau report, they have the ability to pay and have shown a willingness to pay. Generally, B credit borrowers may have one or more conditions that could reduce the internal credit score, such as a shorter credit history or a minor credit weakness.

C - Borrowers classified as moderate credit risks. Based on their application and credit bureau report, they may have limited financial resources, limited credit history, or a weakness in credit history.

D - Borrowers classified as relatively higher credit risks. Based on their application and credit bureau report, they may have very limited financial resources, very limited or no credit history, or a poor credit history.

Others - Borrowers, including businesses, without credit bureau reports.

The following table summarizes the amortized cost of retail loans by internal credit grade:
Retail loans by vintage year
20252024202320222021PriorTotal
March 31, 2025(U.S. dollars in millions)
Credit grade A$14,245 $9,403 $3,620 $1,838 $1,140 $136 $30,382 
Credit grade B3,800 2,919 1,365 639 371 73 9,167 
Credit grade C2,830 2,006 869 439 259 66 6,469 
Credit grade D879 516 190 103 73 38 1,799 
Others351 221 89 54 25 11 751 
Total retail loans$22,105 $15,065 $6,133 $3,073 $1,868 $324 $48,568 
Gross charge-offs for the fiscal year ended March 31, 2025$62 $188 $88 $38 $18 $12 $406 

Retail loans by vintage year
20242023202220212020PriorTotal
March 31, 2024(U.S. dollars in millions)
Credit grade A$14,094 $5,788 $3,713 $2,907 $597 $121 $27,220 
Credit grade B4,110 2,065 1,113 778 237 66 8,369 
Credit grade C2,853 1,338 758 526 200 61 5,736 
Credit grade D779 306 182 149 97 36 1,549 
Others338 142 96 57 22 12 667 
Total retail loans$22,174 $9,639 $5,862 $4,417 $1,153 $296 $43,541 
Gross charge-offs for the fiscal year ended March 31, 2024$58 $109 $61 $34 $19 $12 $293 
Dealer Loan Segment
The Company utilizes an internal risk rating system to evaluate dealer credit risk. Dealerships are assigned an internal risk rating based on an assessment of their financial condition and other factors. Factors including liquidity, financial strength, management effectiveness, and operating efficiency, are evaluated when assessing their financial condition. Financing limits and interest rates are based upon these risk ratings. Monitoring activities including financial reviews and inventory inspections are performed more frequently for dealerships with weaker risk ratings. The financial conditions of dealerships are reviewed, and their risk ratings are updated at least annually.

Dealerships have been divided into the following groups:
Group I - Dealerships in the strongest internal risk rating tier
Group II - Dealerships with internal risk ratings below the strongest tier
Group III - Dealerships with impaired loans

The following table summarizes the amortized cost of dealer loans by risk rating groups:
Commercial loans by vintage fiscal year
20252024202320222021PriorRevolving loansWholesale FlooringTotal
March 31, 2025(U.S. dollars in millions)
Group I$149 $110 $52 $13 $86 $53 $762 $1,764 $2,989 
Group II23 56 — 25 — 1,241 1,354 
Group III— — — — — — — 
Total dealer loans$172 $166 $55 $13 $92 $78 $762 $3,006 $4,344 
Gross charge-offs for the fiscal year ended March 31, 2025$— $— $— $— $— $— $— $— $— 

Commercial loans by vintage fiscal year
20242023202220212020PriorRevolving loansWholesale FlooringTotal
March 31, 2024(U.S. dollars in millions)
Group I$146 $55 $$114 $45 $84 $748 $1,874 $3,075 
Group II44 — 20 — 911 984 
Group III— — — — — — — 
Total dealer loans$190 $58 $14 $115 $45 $104 $748 $2,786 $4,060 
Gross charge-offs for the fiscal year ended March 31, 2024$— $— $— $— $— $— $— $— $— 
Loan Modifications
The contractual terms of loans may be modified when borrowers are experiencing financial difficulties in an effort to mitigate losses. There were no dealer loans that were modified for dealers experiencing financial difficulties during the fiscal year ended March 31, 2025. Payment deferrals are granted on retail loans, however the delays in payments are considered insignificant since the number of deferred payments are limited and interest continues to accrue during the deferral period. In certain situations, the Company may grant term extensions on retail loans in the United States. Term extensions extend the maturity date of the loan which reduces the monthly payments over the remaining extended term of the loan. Term extensions do not change the contractual interest rates or reduce the outstanding principal balances. During the fiscal year ended March 31, 2025, term extensions were not material to the Company’s consolidated financial statements. Retail loans may also be modified in reorganization proceedings pursuant to the U.S. Bankruptcy Code which may include interest rate adjustments, term extensions, and principal forgiveness. Retail loans modified under bankruptcy protection were not material to the Company’s consolidated financial statements during the fiscal year ended March 31, 2025.