v3.25.1
Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance $ 746,024 $ 729,341
Provision for credit losses (benefit) 65,218 72,386
Allowance for credit losses - PCD Loans 9 17
Charge-offs (75,068) (83,597)
Recoveries 25,965 21,397
Ending balance 762,148 739,544
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 15,470 17,006
Provision for credit losses (benefit) (1,301) (239)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 14,169 16,767
Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 11,264 12,686
Provision for credit losses (benefit) (1,752) (1,547)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Ending balance 9,512 11,139
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 7,072 10,064
Provision for credit losses (benefit) (2,020) (786)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 5,052 9,278
Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 82,409 83,214
Provision for credit losses (benefit) (1,071) (1,244)
Allowance for credit losses - PCD Loans 9 17
Charge-offs (435) (765)
Recoveries 3,117 5,216
Ending balance 84,029 86,438
Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 259,564 258,413
Provision for credit losses (benefit) 8,161 11,969
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,625) (10,459)
Recoveries 6,743 2,669
Ending balance 269,843 262,592
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 8,387 6,913
Provision for credit losses (benefit) 688 571
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 9,075 7,484
Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 9,236 13,740
Provision for credit losses (benefit) 4,262 (558)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (441)
Recoveries 3 2
Ending balance 13,501 12,743
Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 54,494 65,453
Provision for credit losses (benefit) 3,212 (218)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (65) 0
Recoveries 660 389
Ending balance 58,301 65,624
Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 49,828 56,864
Provision for credit losses (benefit) (533) 9,166
Allowance for credit losses - PCD Loans 0 0
Charge-offs (101) (2,785)
Recoveries 1,018 562
Ending balance 50,212 63,807
Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 146,006 122,356
Provision for credit losses (benefit) 1,220 3,579
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,459) (7,233)
Recoveries 5,062 1,716
Ending balance 147,829 120,418
Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 16,419 9,708
Provision for credit losses (benefit) 7,059 2,968
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,544) (4,850)
Recoveries 1,272 1,165
Ending balance 20,206 8,991
Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 376,368 365,320
Provision for credit losses (benefit) 52,821 60,240
Allowance for credit losses - PCD Loans 0 0
Charge-offs (65,464) (67,523)
Recoveries 14,833 12,347
Ending balance 378,558 370,384
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 11 29
Provision for credit losses (benefit) 31 (24)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 42 5
Consumer | Credit card    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 99,130 80,487
Provision for credit losses (benefit) 13,822 21,640
Allowance for credit losses - PCD Loans 0 0
Charge-offs (18,865) (16,396)
Recoveries 2,436 2,438
Ending balance 96,523 88,169
Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 1,503 1,978
Provision for credit losses (benefit) (244) (150)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (55) (204)
Recoveries 406 248
Ending balance 1,610 1,872
Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 102,736 117,790
Provision for credit losses (benefit) 19,028 25,254
Allowance for credit losses - PCD Loans 0 0
Charge-offs (24,579) (30,061)
Recoveries 4,252 3,094
Ending balance 101,437 116,077
Consumer | Auto Loan    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 165,995 157,931
Provision for credit losses (benefit) 19,471 13,371
Allowance for credit losses - PCD Loans 0 0
Charge-offs (21,056) (20,167)
Recoveries 7,569 6,321
Ending balance 171,979 157,456
Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 7,004 7,134
Provision for credit losses (benefit) 744 125
Allowance for credit losses - PCD Loans 0 0
Charge-offs (909) (695)
Recoveries 170 246
Ending balance 7,009 6,810
Puerto Rico    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 670,666 639,858
Provision for credit losses (benefit) 52,690 61,008
Allowance for credit losses - PCD Loans 9 17
Charge-offs (71,224) (76,842)
Recoveries 24,122 20,281
Ending balance 676,263 644,322
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 8,388 6,680
Provision for credit losses (benefit) 617 (297)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 9,005 6,383
Puerto Rico | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 2,743 5,294
Provision for credit losses (benefit) (24) (2,180)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Ending balance 2,719 3,114
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,663 1,618
Provision for credit losses (benefit) (103) (177)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 1,560 1,441
Puerto Rico | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 72,901 72,440
Provision for credit losses (benefit) (1,118) (319)
Allowance for credit losses - PCD Loans 9 17
Charge-offs (435) (765)
Recoveries 2,932 5,191
Ending balance 74,289 76,564
Puerto Rico | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 215,126 205,582
Provision for credit losses (benefit) (3,963) 5,062
Allowance for credit losses - PCD Loans 0 0
Charge-offs (3,466) (9,454)
Recoveries 5,997 2,424
Ending balance 213,694 203,614
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 6,725 5,062
Provision for credit losses (benefit) 720 (120)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 7,445 4,942
Puerto Rico | Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 2,783 3,614
Provision for credit losses (benefit) 635 (48)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 2 1
Ending balance 3,420 3,567
Puerto Rico | Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 44,852 53,754
Provision for credit losses (benefit) (2,599) (413)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (65) 0
Recoveries 660 325
Ending balance 42,848 53,666
Puerto Rico | Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 37,355 40,637
Provision for credit losses (benefit) (1,742) 5,147
Allowance for credit losses - PCD Loans 0 0
Charge-offs (89) (2,785)
Recoveries 495 538
Ending balance 36,019 43,537
Puerto Rico | Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 130,136 107,577
Provision for credit losses (benefit) (257) 376
Allowance for credit losses - PCD Loans 0 0
Charge-offs (3,312) (6,669)
Recoveries 4,840 1,560
Ending balance 131,407 102,844
Puerto Rico | Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 16,419 9,708
Provision for credit losses (benefit) 7,059 2,968
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,544) (4,850)
Recoveries 1,272 1,165
Ending balance 20,206 8,991
Puerto Rico | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 363,477 346,834
Provision for credit losses (benefit) 50,736 55,477
Allowance for credit losses - PCD Loans 0 0
Charge-offs (62,779) (61,773)
Recoveries 13,921 11,501
Ending balance 365,355 352,039
Puerto Rico | Consumer | Credit card    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 99,130 80,487
Provision for credit losses (benefit) 13,822 21,640
Allowance for credit losses - PCD Loans 0 0
Charge-offs (18,865) (16,396)
Recoveries 2,436 2,438
Ending balance 96,523 88,169
Puerto Rico | Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 54 103
Provision for credit losses (benefit) (108) 103
Allowance for credit losses - PCD Loans 0 0
Charge-offs (25) (197)
Recoveries 139 93
Ending balance 60 102
Puerto Rico | Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 91,296 101,181
Provision for credit losses (benefit) 16,828 20,263
Allowance for credit losses - PCD Loans 0 0
Charge-offs (21,953) (24,349)
Recoveries 3,615 2,409
Ending balance 89,786 99,504
Puerto Rico | Consumer | Auto Loan    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 165,995 157,931
Provision for credit losses (benefit) 19,471 13,371
Allowance for credit losses - PCD Loans 0 0
Charge-offs (21,056) (20,167)
Recoveries 7,569 6,321
Ending balance 171,979 157,456
Puerto Rico | Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 7,002 7,132
Provision for credit losses (benefit) 723 100
Allowance for credit losses - PCD Loans 0 0
Charge-offs (880) (664)
Recoveries 162 240
Ending balance 7,007 6,808
Popular U.S.    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 75,358 89,483
Provision for credit losses (benefit) 12,528 11,378
Charge-offs (3,844) (6,755)
Recoveries 1,843 1,116
Ending balance 85,885 95,222
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 7,082 10,326
Provision for credit losses (benefit) (1,918) 58
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 5,164 10,384
Popular U.S. | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 8,521 7,392
Provision for credit losses (benefit) (1,728) 633
Charge-offs 0 0
Recoveries 0 0
Ending balance 6,793 8,025
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 5,409 8,446
Provision for credit losses (benefit) (1,917) (609)
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 3,492 7,837
Popular U.S. | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 9,508 10,774
Provision for credit losses (benefit) 47 (925)
Charge-offs 0 0
Recoveries 185 25
Ending balance 9,740 9,874
Popular U.S. | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 44,438 52,831
Provision for credit losses (benefit) 12,124 6,907
Charge-offs (1,159) (1,005)
Recoveries 746 245
Ending balance 56,149 58,978
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,662 1,851
Provision for credit losses (benefit) (32) 691
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 1,630 2,542
Popular U.S. | Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 6,453 10,126
Provision for credit losses (benefit) 3,627 (510)
Charge-offs 0 (441)
Recoveries 1 1
Ending balance 10,081 9,176
Popular U.S. | Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 9,642 11,699
Provision for credit losses (benefit) 5,811 195
Charge-offs 0 0
Recoveries 0 64
Ending balance 15,453 11,958
Popular U.S. | Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 12,473 16,227
Provision for credit losses (benefit) 1,209 4,019
Charge-offs (12) 0
Recoveries 523 24
Ending balance 14,193 20,270
Popular U.S. | Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 15,870 14,779
Provision for credit losses (benefit) 1,477 3,203
Charge-offs (1,147) (564)
Recoveries 222 156
Ending balance 16,422 17,574
Popular U.S. | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 12,891 18,486
Provision for credit losses (benefit) 2,085 4,763
Charge-offs (2,685) (5,750)
Recoveries 912 846
Ending balance 13,203 18,345
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 11 29
Provision for credit losses (benefit) 31 (24)
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 42 5
Popular U.S. | Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 1,449 1,875
Provision for credit losses (benefit) (136) (253)
Charge-offs (30) (7)
Recoveries 267 155
Ending balance 1,550 1,770
Popular U.S. | Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 11,440 16,609
Provision for credit losses (benefit) 2,200 4,991
Charge-offs (2,626) (5,712)
Recoveries 637 685
Ending balance 11,651 16,573
Popular U.S. | Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 2 2
Provision for credit losses (benefit) 21 25
Charge-offs (29) (31)
Recoveries 8 6
Ending balance $ 2 $ 2