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Fair value measurement - Assets and liabilities measured at fair value on a recurring basis (Details) - USD ($) $ in Thousands	Mar. 31, 2025	Dec. 31, 2024	Mar. 31, 2024	Dec. 31, 2023
Assets
Debt securities available-for-sale	$ 19,493,180	$ 18,245,903
Mortgage servicing rights	104,743	108,103	$ 114,964	$ 118,109
US Treasury Securities
Assets
Debt securities available-for-sale	14,273,968	12,995,110
Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	115,859	120,284
Other
Assets
Debt securities available-for-sale	750	2,250
Recurring
Assets
Debt securities available-for-sale	19,493,180	18,245,903
Trading account debt securities, excluding derivatives	28,477	32,783
Equity securities at fair value	45,536	46,045
Mortgage servicing rights	104,743	108,103
Loans held-for-sale	5,077	5,423
Derivatives	20,828	26,023
Total assets measured at fair value on a recurring basis	19,697,841	18,464,280
Liabilities
Derivatives	(19,523)	(22,832)
Total	(19,523)	(22,832)
Recurring \| US Treasury Securities
Assets
Debt securities available-for-sale	14,273,968	12,995,110
Trading account debt securities, excluding derivatives	8,534	2,824
Recurring \| Obligations of Puerto Rico, States and political subdivisions
Assets
Trading account debt securities, excluding derivatives	53	55
Recurring \| Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	115,859	120,284
Recurring \| CMO
Assets
Trading account debt securities, excluding derivatives	636	655
Recurring \| Mortgage Backed Securities
Assets
Debt securities available-for-sale	5,102,603	5,128,259
Trading account debt securities, excluding derivatives	19,127	29,116
Recurring \| Other
Assets
Debt securities available-for-sale	750	2,250
Trading account debt securities, excluding derivatives	127	133
Recurring \| Level 1
Assets
Debt securities available-for-sale	8,601,447	7,512,171
Trading account debt securities, excluding derivatives	8,524	2,814
Equity securities at fair value	0	0
Mortgage servicing rights	0	0
Loans held-for-sale	0	0
Derivatives	0	0
Total assets measured at fair value on a recurring basis	8,609,971	7,514,985
Liabilities
Derivatives	0	0
Total	0	0
Recurring \| Level 1 \| US Treasury Securities
Assets
Debt securities available-for-sale	8,601,447	7,512,171
Trading account debt securities, excluding derivatives	8,524	2,814
Recurring \| Level 1 \| Obligations of Puerto Rico, States and political subdivisions
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 1 \| Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	0	0
Recurring \| Level 1 \| CMO
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 1 \| Mortgage Backed Securities
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 1 \| Other
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 2
Assets
Debt securities available-for-sale	10,890,526	10,730,998
Trading account debt securities, excluding derivatives	19,742	29,752
Equity securities at fair value	45,129	45,664
Mortgage servicing rights	0	0
Loans held-for-sale	5,077	5,423
Derivatives	20,828	26,023
Total assets measured at fair value on a recurring basis	10,981,302	10,837,860
Liabilities
Derivatives	(19,523)	(22,832)
Total	(19,523)	(22,832)
Recurring \| Level 2 \| US Treasury Securities
Assets
Debt securities available-for-sale	5,672,521	5,482,939
Trading account debt securities, excluding derivatives	10	10
Recurring \| Level 2 \| Obligations of Puerto Rico, States and political subdivisions
Assets
Trading account debt securities, excluding derivatives	53	55
Recurring \| Level 2 \| Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	115,859	120,284
Recurring \| Level 2 \| CMO
Assets
Trading account debt securities, excluding derivatives	636	655
Recurring \| Level 2 \| Mortgage Backed Securities
Assets
Debt securities available-for-sale	5,102,146	5,127,775
Trading account debt securities, excluding derivatives	19,043	29,032
Recurring \| Level 2 \| Other
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 3
Assets
Debt securities available-for-sale	1,207	2,734
Trading account debt securities, excluding derivatives	211	217
Equity securities at fair value	0	0
Mortgage servicing rights	104,743	108,103
Loans held-for-sale	0	0
Derivatives	0	0
Total assets measured at fair value on a recurring basis	106,161	111,054
Liabilities
Derivatives	0	0
Total	0	0
Recurring \| Level 3 \| US Treasury Securities
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 3 \| Obligations of Puerto Rico, States and political subdivisions
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 3 \| Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	0	0
Recurring \| Level 3 \| CMO
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| Level 3 \| Mortgage Backed Securities
Assets
Debt securities available-for-sale	457	484
Trading account debt securities, excluding derivatives	84	84
Recurring \| Level 3 \| Other
Assets
Debt securities available-for-sale	750	2,250
Trading account debt securities, excluding derivatives	127	133	$ 166
Recurring \| NAV
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Equity securities at fair value	407	381
Mortgage servicing rights	0	0
Loans held-for-sale	0	0
Derivatives	0	0
Total assets measured at fair value on a recurring basis	407	381
Liabilities
Derivatives	0	0
Total	0	0
Recurring \| NAV \| US Treasury Securities
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| NAV \| Obligations of Puerto Rico, States and political subdivisions
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| NAV \| Collateralized Mortgage Obligations - Federal agencies
Assets
Debt securities available-for-sale	0	0
Recurring \| NAV \| CMO
Assets
Trading account debt securities, excluding derivatives	0	0
Recurring \| NAV \| Mortgage Backed Securities
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	0	0
Recurring \| NAV \| Other
Assets
Debt securities available-for-sale	0	0
Trading account debt securities, excluding derivatives	$ 0	$ 0