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Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2025
OR
TRANSITION REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____________ to _____________
Commission File Number: 001-39645

GUILD HOLDINGS COMPANY
(Exact Name of Registrant as Specified in its Charter)
_______________
Delaware85-2453154
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
5887 Copley Drive
San Diego, California
92111
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (858) 560-6330
_______________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
Symbol(s)
Name of each exchange on which registered
Class A common stock, $0.01 par value per shareGHLDThe New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
  Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No 
As of May 1, 2025, the registrant had 21,877,157 shares of Class A common stock outstanding and 40,333,019 shares of Class B common stock outstanding.


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GUILD HOLDINGS COMPANY
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CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
Guild Holdings Company, a Delaware corporation, together with its subsidiaries, is referred to in this Quarterly Report on Form 10-Q (this “Quarterly Report”) as “Guild,” “we,” “us,” “our,” and the “Company.” This Quarterly Report contains forward-looking statements that reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “should,” “could,” “predict,” “potential,” “believe,” “will likely result,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts and are based on current expectations, estimates and projections about our industry, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results, events or circumstances could differ materially from the results, events or circumstances expressed or implied by the forward-looking statements.
Important factors that could cause our actual results to differ materially from those expressed or implied by these forward-looking statements include, but are not limited to, the following:
A disruption in the secondary home loan market or our ability to sell the loans that we originate could have a detrimental effect on our business.
Macroeconomic and U.S. residential real estate market conditions have and may continue to materially and adversely affect our revenue and results of operations.
Because we are highly dependent on certain U.S. government-sponsored entities and government agencies, we may be adversely impacted by any organizational or pricing changes or changes in our relationship with these entities and agencies.
Changes in prevailing interest rates or U.S. monetary policies have had and may continue to have a detrimental effect on our business.
Our servicing rights are subject to termination with or without cause.
If a significant number of our warehouse lines of credit, on which we are highly dependent, are terminated or reduced, we may be unable to find replacement financing on favorable terms, or at all, which would have a material adverse effect on us.
Our existing and any future indebtedness could adversely affect our ability to operate our business, our financial condition or the results of our operations.
If we do not maintain and improve the technology infrastructure that supports our origination and servicing platform or if we suffer any significant disruption in service on our platform, our ability to serve our clients may be materially and adversely impacted.
Acquisitions and investments have in the past, and may in the future, cause our financial results to differ from our expectations or the expectations of the investment community and we may not be able to achieve anticipated benefits from such acquisitions and investments.
Pressure from existing and new competitors may adversely affect our business, operating results, financial condition and prospects.
Our failure to maintain or grow our historical referral relationships with our referral partners may materially and adversely affect us.
We are required to make servicing advances that can be subject to delays in recovery or may not be recoverable in certain circumstances.
A substantial portion of our assets are measured at fair value. From time to time our estimates of their value prove to be inaccurate and we are required to write them down.
The success and growth of our business will depend upon our ability to adapt to and implement technological changes and to develop and market attractive products and services.
Adverse events to our clients could occur, which can result in substantial losses that could adversely affect our financial condition.
The geographic concentration of our loan originations may adversely affect our lending business, which would adversely affect our financial condition and results of operations.
Our business could be materially and adversely affected by a cybersecurity breach or other vulnerability involving our computer systems or those of certain third-party service providers.
Operating and growing our business may require additional capital, and if capital is not available to us, our business, operating results, financial condition, and prospects may suffer.
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We are subject to certain operational risks, including, but not limited to, employee or customer fraud, the obligation to repurchase sold loans in the event of a documentation error, and data processing system failures and errors.
We are periodically required to repurchase mortgage loans that we have sold or indemnify purchasers of our mortgage loans.
Seasonality may cause fluctuations in our financial results.
If we fail to protect our brand and reputation, our ability to grow our business and increase the volume of mortgages we originate and service may be adversely affected.
We are subject to certain risks associated with investing in real estate and real estate related assets, including risks of loss from adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks and the effects of climate change.
If we are unable to attract, integrate and retain qualified personnel, our ability to develop and successfully grow our business could be harmed.
Our risk management strategies may not be fully effective in mitigating our risk exposures in all market environments or against all types of risk.
Changes in, or our failure to comply with, the highly complex legal and regulatory framework applicable to our mortgage loan origination and servicing activities could harm our business, operating results, financial condition, and prospects.
Our failure to comply with fair lending laws and regulations could lead to a wide variety of negative consequences.
Our failure to obtain and maintain the appropriate state licenses would prohibit us from originating or servicing mortgages in those states and adversely affect our operations.
Changes in the guidelines of the GSEs, FHA, VA, USDA, and Ginnie Mae could adversely affect our business.
Material changes to the laws, regulations or practices applicable to reverse mortgage programs operated by FHA and HUD could adversely affect our reverse mortgage business.
Our actual or perceived failure to comply with stringent and evolving legal obligations related to data privacy and security may materially and adversely affect us.
We may from time to time be subject to litigation, which may be extremely costly to defend, could result in substantial judgment or settlement costs and could subject us to other remedies.
We are controlled by McCarthy Capital Mortgage Investors, LLC (“MCMI”), and MCMI’s interests may conflict with our interests and the interests of our other stockholders.
As a “controlled company,” we rely on exemptions from certain corporate governance requirements that provide protection to stockholders of other companies.
Our directors and executive officers have significant control over our business.
We are a holding company and depend upon distributions from GMC to meet our obligations.
Sales of a substantial number of shares of our Class A common stock by our existing stockholders in the public market, or the perception in the public markets that these sales may occur, could cause the price of our Class A common stock to fall.
Our issuance of capital stock in connection with financings, acquisitions, investments, our equity incentive plans or otherwise would dilute all other stockholders.
There is no assurance that we will pay dividends in the future.
Certain provisions in our certificate of incorporation and bylaws and of Delaware law may prevent or delay an acquisition of Guild, which could decrease the trading price of our stock.
The dual class structure of our common stock may adversely affect the trading market for our Class A common stock.
Our quarterly and annual operating results or other operating metrics may fluctuate significantly and may not meet expectations of research analysts, which could cause the trading price of our Class A common stock to decline.
If we fail to maintain effective internal control over financial reporting or disclosure controls and procedures, we may be unable to report our financial results accurately on a timely basis, which would result in the loss of investor confidence, delisting, claims or investigations, and cause the market price of our Class A common stock to decline.
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Significant changes to the size, structure, powers, and operations of the federal government and uncertainties regarding the potential for future changes, could cause disruptions to the regulatory environment in which we operate and could adversely impact our business and results of operations.
Changes in economic conditions, including as a result of macroeconomic policy changes by the U.S. government, may adversely impact our business, financial condition and results of operations.
We are also subject to other risks and uncertainties described in our Form 10-K for the year ended December 31, 2024 and our subsequent Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the Securities and Exchange Commission.
We disclaim any obligation to update any forward-looking statements made in this Quarterly Report to reflect events or circumstances after the date of this Quarterly Report or to reflect new information or the occurrence of unanticipated events, except as required by law.
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PART I—FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS (UNAUDITED)
GUILD HOLDINGS COMPANY
UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share amounts)
March 31,
2025
December 31,
2024
Assets
Cash and cash equivalents$111,726 $118,203 
Restricted cash8,614 6,853 
Mortgage loans held for sale, at fair value
1,358,920 1,523,447 
Reverse mortgage loans held for investment, at fair value
482,151 451,704 
Ginnie Mae loans subject to repurchase right769,067 807,283 
Mortgage servicing rights, at fair value
1,312,377 1,343,829 
Advances, net
65,145 85,523 
Property and equipment, net
19,879 19,032 
Right-of-use assets
63,261 67,139 
Goodwill and intangible assets, net
223,765 225,994 
Other assets134,824 119,296 
Total assets$4,549,729 $4,768,303 
Liabilities and stockholders’ equity
Warehouse lines of credit, net
$1,224,127 $1,414,563 
Home Equity Conversion Mortgage-Backed Securities (“HMBS”) related borrowings
461,002 425,979 
Ginnie Mae loans subject to repurchase right776,777 817,271 
Notes payable340,000 300,000 
Accounts payable and accrued expenses
89,364 92,401 
Operating lease liabilities72,984 76,980 
Deferred tax liabilities242,688 251,440 
Other liabilities
142,542 135,659 
Total liabilities3,349,484 3,514,293 
Commitments and contingencies (Note 14)
Stockholders’ equity
Preferred stock, $0.01 par value; 50,000,000 shares authorized; no shares issued and outstanding
  
Class A common stock, $0.01 par value; 250,000,000 shares authorized; 21,557,776 and 21,592,992 shares issued and outstanding at March 31, 2025 and December 31, 2024, respectively
216 216 
Class B convertible common stock, $0.01 par value; 100,000,000 shares authorized; 40,333,019 shares issued and outstanding at March 31, 2025 and December 31, 2024
403 403 
Additional paid-in capital53,693 51,996 
Retained earnings1,145,508 1,200,908 
Non-controlling interests425 487 
Total stockholders’ equity1,200,245 1,254,010 
Total liabilities and stockholders’ equity$4,549,729 $4,768,303 

See accompanying notes to condensed consolidated financial statements
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GUILD HOLDINGS COMPANY
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(In thousands, except per share amounts)
Three Months Ended
March 31,
20252024
Revenue
Loan origination fees and gain on sale of loans, net$185,213 $134,060 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net
2,915 3,230 
Loan servicing and other fees72,751 65,788 
Valuation adjustment of mortgage servicing rights(69,936)20,778 
Interest income29,094 24,728 
Interest expense(22,079)(16,541)
Other income (expense), net528 (261)
Net revenue198,486 231,782 
Expenses
Salaries, incentive compensation and benefits173,212 140,067 
General and administrative29,153 29,211 
Occupancy, equipment and communication21,720 19,815 
Depreciation and amortization3,647 3,754 
Provision for foreclosure losses2,378 392 
Total expenses230,110 193,239 
(Loss) income before income taxes(31,624)38,543 
Income tax (benefit) expense(7,665)10,143 
Net (loss) income(23,959)28,400 
Net loss attributable to non-controlling interests(62)(98)
Net (loss) income attributable to Guild$(23,897)$28,498 
(Loss) earnings per share attributable to Class A and Class B common stock:
Basic$(0.39)$0.47 
Diluted$(0.39)$0.46 
Weighted average shares outstanding of Class A and Class B common stock:
Basic61,909 61,109 
Diluted61,909 62,157 

See accompanying notes to condensed consolidated financial statements
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GUILD HOLDINGS COMPANY
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(In thousands, except share and per share amounts)
Class A SharesClass A 
Amount
Class B SharesClass B 
Amount
Additional
Paid-In
Capital
Retained
Earnings
Non-controlling InterestsTotal
Balance at December 31, 202320,786,814 $208 40,333,019 $403 $47,158 $1,135,387 $337 $1,183,493 
Net income (loss)— — — — — 28,498 (98)28,400 
Repurchase and retirement of Class A common stock(17,747)— — — (251)— — (251)
Stock-based compensation— — — — 2,137 — — 2,137 
Dividend equivalents on unvested restricted stock units forfeited
— — — — (20)20 —  
Acquisition of non-controlling interests
— — — — — — 371 371 
Balance at March 31, 2024
20,769,067 $208 40,333,019 $403 $49,024 $1,163,905 $610 $1,214,150 
Class A SharesClass A 
Amount
Class B SharesClass B 
Amount
Additional
Paid-In
Capital
Retained
Earnings
Non-controlling InterestsTotal
Balance at December 31, 202421,592,992 $216 40,333,019 $403 $51,996 $1,200,908 $487 $1,254,010 
Net loss— — — — — (23,897)(62)(23,959)
Cash dividends declared ($0.50 per share)
— — — — — (30,952)— (30,952)
Repurchase and retirement of Class A common stock(35,216)— — — (456)— — (456)
Stock-based compensation— — — — 1,602 — — 1,602 
Dividend equivalents on unvested restricted stock units issued
— — — — 556 (556)—  
Dividend equivalents on unvested restricted stock units forfeited
— — — — (5)5 —  
Balance at March 31, 2025
21,557,776 $216 40,333,019 $403 $53,693 $1,145,508 $425 $1,200,245 

See accompanying notes to condensed consolidated financial statements
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GUILD HOLDINGS COMPANY
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Three Months Ended
March 31,
20252024
Cash flows from operating activities
Net (loss) income$(23,959)$28,400 
Adjustments to reconcile net (loss) income to net cash provided by (used) in operating activities:
Depreciation and amortization3,647 3,754 
Valuation adjustment of mortgage servicing rights69,936 (20,778)
Valuation adjustment of mortgage loans held for sale(8,947)6,408 
Valuation adjustment of reverse mortgage loans held for investment and HMBS-related borrowings(2,915)(3,230)
Unrealized loss (gain) on derivatives5,972 (25,072)
Amortization of right-of-use assets5,451 5,410 
Provision for investor reserves5,095 520 
Provision for foreclosure losses2,378 392 
Valuation adjustment of contingent liabilities due to acquisitions, net 2,001 1,364 
Gain on sale of mortgage loans excluding fair value of other financial instruments, net(143,204)(81,092)
Deferred income taxes(8,752)9,125 
Stock-based compensation1,602 2,137 
Origination of mortgage servicing rights(38,484)(34,234)
Origination and purchase of mortgage loans held for sale(4,700,821)(3,605,155)
Proceeds on sale of and payments from mortgage loans held for sale5,017,499 3,454,907 
Other1,072 1,982 
Changes in operating assets and liabilities:
Advances and other assets13,637 11,654 
Accounts payable and accrued expenses(3,066)11,370 
Operating lease liabilities(5,559)(5,622)
Other liabilities(11,802)(23,683)
Net cash provided by (used in) operating activities180,781 (261,443)
Cash flows from investing activities
Acquisition of businesses, net of cash acquired (17,710)
Origination and purchase of reverse mortgage loans held for investment(30,214)(30,543)
Principal payments received on reverse mortgage loans held for investment9,259 9,192 
Purchases of property and equipment, net(2,278)(592)
Other(7,671)(1,289)
Net cash used in investing activities(30,904)(40,942)
Cash flows from financing activities
Borrowings on warehouse lines of credit
4,951,115 3,844,707 
Repayments on warehouse lines of credit(5,141,925)(3,620,230)
Proceeds from issuance of reverse mortgage loans and tails accounted for as HMBS-related obligations37,651 26,524 
Repayments on HMBS-related obligations(9,205)(9,486)
Borrowings on notes payable40,000 36,234 
Contingent liability payments(251) 
Dividends paid(30,952) 
Repurchases of Class A common stock(456)(251)
Other(570)(692)
Net cash (used in) provided by financing activities(154,593)276,806 
Decrease in cash, cash equivalents and restricted cash(4,716)(25,579)
Cash, cash equivalents and restricted cash, beginning of period125,056 127,381 
Cash, cash equivalents and restricted cash, end of period$120,340 $101,802 

See accompanying notes to condensed consolidated financial statements
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GUILD HOLDINGS COMPANY
UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
(In thousands)
Three Months Ended
March 31,
20252024
Supplemental information
Cash paid for interest, net$8,854 $3,529 
Income tax refunds, net of cash paid
$(783)$(358)
Cash, cash equivalents and restricted cash at end of period are comprised of the following:
Cash and cash equivalents$111,726 $95,148 
Restricted cash8,614 6,654 
Total cash, cash equivalents and restricted cash$120,340 $101,802 

See accompanying notes to condensed consolidated financial statements
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GUILD HOLDINGS COMPANY
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1—BUSINESS, BASIS OF PRESENTATION, AND SIGNIFICANT ACCOUNTING POLICIES
Business
Guild Holdings Company, including its consolidated subsidiaries (collectively, “Guild” or the “Company”) originates, sells, and services residential mortgage loans in the United States. The Company operates in two reportable segments, origination and servicing. The Company operates approximately 430 branches with licenses in 49 states and the District of Columbia. The Company originates residential mortgages through retail and other channels.
The Company is certified with the United States Department of Housing and Urban Development (“HUD”) and the Department of Veterans Affairs (“VA”) and operates as a Federal Housing Administration (“FHA”) non-supervised lender. In addition, the Company is an approved issuer with the Government National Mortgage Association (“GNMA” or “Ginnie Mae”), as well as an approved seller and servicer with the Federal National Mortgage Association (“FNMA” or “Fannie Mae”), the Federal Home Loan Mortgage Corporation (“FHLMC” or “Freddie Mac”) and the United States Department of Agriculture Rural Development (“USDA”).
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the rules and regulations of the Securities and Exchange Commission (“SEC”) and in accordance with U.S. generally accepted accounting principles (“GAAP”) applicable to interim financial statements. These unaudited condensed consolidated financial statements reflect all normal recurring adjustments that are, in the opinion of management, necessary for a fair presentation of the results of the interim period. The unaudited condensed consolidated financial statements include the accounts of the Company and all other entities in which it has a controlling financial interest or consolidates as a variable interest entity or joint venture. All significant intercompany accounts and transactions have been eliminated in consolidation. The condensed consolidated balance sheet data as of December 31, 2024 was derived from audited financial statements, but does not include all disclosures required by GAAP. These unaudited condensed consolidated financial statements should be read in conjunction with the Company's consolidated financial statements and related notes included in the Company's Annual Report on Form 10-K for the year ended December 31, 2024. The Company follows the same accounting policies for preparing quarterly and annual reports.
Use of Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Although management is not currently aware of any factors that would significantly change its estimates and assumptions, actual results could materially differ from those estimates.
Escrow and Fiduciary Funds
As a loan servicer, the Company maintains segregated bank accounts in trust for investors and escrow balances for mortgagors, which are excluded from the Company’s Condensed Consolidated Balance Sheets. These accounts totaled $976.8 million and $788.6 million at March 31, 2025 and December 31, 2024, respectively.
Recent Accounting Standards
In November 2024, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which requires additional disclosures about specific expense categories in the notes to the financial statements. For public business entities the update will be effective for annual periods beginning after December 15, 2026, and interim periods beginning after December 15, 2027. Early adoption is permitted. The Company is currently evaluating the impact of adoption of the new guidance on its financial statements.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which requires that an entity, on an annual basis, disclose additional income tax information, primarily related to the rate reconciliation and income taxes paid. The amendment in the ASU is intended to enhance the transparency and decision usefulness of income tax disclosures. The amendments in this Update are effective for annual periods beginning after December 15, 2024. The Company is currently evaluating the impact of the new standard on its financial statements.
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NOTE 2—FAIR VALUE MEASUREMENTS
Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. Inputs used to measure fair value are prioritized within a three-level fair value hierarchy. This hierarchy requires entities to maximize the use of observable inputs and minimize the use of unobservable inputs. The categorization of assets and liabilities measured at fair value within the valuation hierarchy is based on the lowest level of input that is significant to the fair value measurement. The three levels of inputs used to measure fair value are as follows:
Level One — Level One inputs are unadjusted, quoted prices in active markets for identical assets or liabilities that the Company has the ability to access at the measurement date.
Level Two — Level Two inputs are observable for that asset or liability, either directly or indirectly, and include quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, observable inputs for the asset or liability other than quoted prices and inputs derived principally from or corroborated by observable market data by correlation or other means. If the asset or liability has a specified contractual term, the inputs must be observable for substantially the full term of the asset or liability.
Level Three — Level Three inputs are unobservable inputs for the asset or liability that reflect the Company’s assessment of the assumptions that market participants would use in pricing the asset or liability, including assumptions about risk, and are developed based on the best information available.
The Company updates the valuation of each instrument recorded at fair value on a monthly or quarterly basis, evaluating all available observable information, which may include current market prices or bids, recent trade activity, changes in the levels of market activity and benchmarking of industry data. The assessment also includes consideration of identifying the valuation approach that would be used currently by market participants. If it is determined that a change in valuation technique or its application is appropriate, or if there are other changes in availability of observable data or market activity, the current methodology will be analyzed to determine if a transfer between levels of the valuation hierarchy is appropriate. Such reclassifications are reported as transfers into or out of a level as of the beginning of the quarter that the change occurs.
Fair value is based on quoted market prices, when available. If quoted prices are not available, fair value is estimated based upon other observable inputs. Unobservable inputs are used when observable inputs are not available and are based upon judgments and assumptions, which are the Company’s assessment of the assumptions market participants would use in pricing the asset or liability. These inputs may include assumptions about risk, counterparty credit quality, the Company’s creditworthiness and liquidity and are developed based on the best information available. When a determination is made to classify an asset or liability within Level Three of the valuation hierarchy, the determination is based upon the significance of the unobservable factors to the overall fair value measurement of the asset or liability. The fair value of assets and liabilities classified within Level Three of the valuation hierarchy also typically includes observable factors and the realized or unrealized gain or loss recorded from the valuation of these instruments would also include amounts determined by observable factors.
Recurring Fair Value Measurements
The Company’s fair value measurements are evaluated within the fair value hierarchy, based on the nature of the inputs used to determine the fair value at the measurement date. At March 31, 2025 and December 31, 2024, the Company had the following assets and liabilities that are measured at fair value on a recurring basis:
Mortgage Loans Held for Sale (“MLHS”) — MLHS are carried at fair value. The fair value of MLHS is based on secondary market pricing for loans with similar characteristics, and as such, is classified as a Level Two measurement. Fair value is estimated through a market approach by using either: (i) the fair value of securities backed by similar mortgage loans, adjusted for certain factors to approximate the fair value of a whole mortgage loan, including the value attributable to servicing rights and credit risk, (ii) current commitments to purchase loans or (iii) recent observable market trades for similar loans, adjusted for credit risk and other individual loan characteristics. The agency mortgage-backed security market is a highly liquid and active secondary market for conforming conventional loans whereby quoted prices exist for securities at the pass-through level and are published on a regular basis. The Company has the ability to access this market and it is the market into which conforming mortgage loans are typically sold. Management regularly reviews critical estimates and assumptions used in the valuation of MLHS. See “Note 6—Mortgage Loans Held for Sale” for additional information on the Company's MLHS.
Reverse Mortgage Loans Held for Investment — Reverse mortgage loans held for investment are carried at fair value and classified within Level Three of the valuation hierarchy. Fair value is estimated
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using a present value methodology that discounts estimated projected cash flows over the life of the loan using unobservable inputs which include conditional prepayment rates and discount rates. The conditional prepayment rate assumption is inclusive of voluntary (repayment or payoff) and involuntary (inactive/delinquent status and default) prepayments. The discount rate assumption used is primarily based on an assessment of current market yields on reverse mortgage loan and tail securitizations, expected duration of the asset and current market interest rates. The Company engages a third-party valuation expert to assist in estimating the fair value. See “Note 7—Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings” for additional information on the Company's reverse mortgage loans held for investment.
Mortgage Servicing Rights (“MSRs”) — MSRs are classified within Level Three of the valuation hierarchy due to the use of significant unobservable inputs and the lack of an active market for such assets. To determine the fair value of the servicing right when created, the Company uses a valuation model that calculates the present value of future cash flows. The valuation model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of contractual service fees, ancillary income and late fees, the cost of servicing, the discount rate, float value, the inflation rate, estimated prepayment speeds, and default rates. The Company obtains valuations from an independent third party on a monthly basis, and records an adjustment based on this third-party valuation. See “Note 5—Mortgage Servicing Rights” for additional information on the Company's MSRs.
Derivative Instruments — Derivative instruments are classified within Level Two and Level Three of the valuation hierarchy, and include the following:
Interest Rate Lock Commitments (“IRLCs”) — IRLCs are classified within Level Three of the valuation hierarchy. IRLCs represent an agreement to extend credit to a mortgage loan applicant, or an agreement to purchase a loan from a third-party originator, whereby the interest rate on the loan is set (or “locked”) prior to funding. The fair value of IRLCs recorded at lock inception is based upon the estimated fair value of the underlying mortgage loan, including the expected net future cash flows related to servicing the mortgage loan, net of estimated incentive compensation expenses, and adjusted for: (i) estimated costs to complete and originate the loan and (ii) an adjustment to reflect the estimated percentage of IRLCs that will result in a closed mortgage loan under the original terms of the agreement (pull-through rate). The pull-through rate is considered a significant unobservable input and is estimated based on changes in pricing and actual borrower behavior using a historical analysis of loan closing and fallout data. On a quarterly basis, actual loan pull-through rates are compared to the modeled estimates to confirm the assumptions are reflective of current trends. Generally, a change in interest rates is accompanied by a directionally opposite change in the assumption used for the pull-through percentage, and the impact to fair value of a change in pull-through would be partially offset by the related change in price.
Forward Delivery Commitments — Forward delivery commitments are classified within Level Two of the valuation hierarchy. Forward delivery commitments fix the forward sales price that will be realized upon the sale of mortgage loans into the secondary market. The fair value of forward delivery commitments is primarily based upon the current agency mortgage-backed security market to-be-announced pricing specific to the loan program, delivery coupon and delivery date of the trade. Best efforts sales commitments are also entered into for certain loans at the time the borrower commitment is made. These best-efforts sales commitments are valued using the committed price to the counterparty against the current market price of the IRLC or mortgage loan held for sale.
Option contracts are a type of forward commitment that represents the rights to buy or sell mortgage-backed securities at specified prices in the future. Their value is based upon the underlying current to-be-announced pricing of the agency mortgage-backed security market, and market-based volatility.
The Company regularly reviews its critical estimates and assumptions used in the valuation of IRLCs and forward delivery commitments. See “Note 4—Derivative Financial Instruments” for additional information on derivative instruments.
Notes Receivable — Notes receivable related to acquisitions are classified within Level Three of the valuation hierarchy as the Company's valuation includes significant unobservable inputs, including consideration of estimates of future earn-out payments, discount rates and expectations about settlement.
HMBS-Related Borrowings — HMBS-related borrowings are carried at fair value and classified within Level Three of the valuation hierarchy. These borrowings are not actively traded; therefore, quoted market prices are not available. The Company determines fair value using a discounted cash flow model, by discounting the projected payment of principal and interest over the estimated life of the borrowing at a market rate, due to significant unobservable inputs, including conditional prepayment rates and discount rates. The discount rate assumption used is primarily based on an assessment of current market yields for newly issued HMBS, expected duration and current market interest rates. The
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Company engages a third-party valuation expert to assist in estimating the fair value. See “Note 7—Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings” for additional information on the Company's HMBS-related borrowings.
Contingent Liabilities Due to Acquisitions — Contingent liabilities represent future obligations of the Company to make payments to the former owners of its acquired companies. The Company determines the fair value of its contingent liabilities using an income approach whereby the Company forecasts the cash outflows related to the future payments, which are based on a percentage of net income specified in the purchase agreements. The Company then discounts these expected payment amounts to calculate the present value, or fair value, as of the valuation date. The Company’s management evaluates the underlying projections used in determining fair value each period and makes updates to these underlying projections.
The Company uses a risk-adjusted discount rate to value the contingent liabilities which is considered a significant unobservable input, and as such, the liabilities are classified as a Level Three measurement. Management’s underlying projections adjust for market penetration and other economic expectations, and the discount rate is risk-adjusted for key factors such as uncertainty in the mortgage banking industry due to its reliance on external influences (interest rates, regulatory changes, etc.), upfront payments, and credit risk. An increase in the discount rate will result in a decrease in the fair value of the contingent liabilities. Conversely, a decrease in the discount rate will result in an increase in the fair value of the contingent liabilities. At both March 31, 2025 and December 31, 2024 the range of the risk adjusted discount rate was 23.2% - 25.0%, with a weighted average of 24.0%. Adjustments to the fair value of the contingent liabilities (other than payments) are recorded as a gain or loss and are included within general and administrative expenses in the Condensed Consolidated Statements of Operations.
The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis at March 31, 2025:
(in thousands)
Level 1Level 2Level 3Total
Assets:
Mortgage loans held for sale$ $1,358,920 $ $1,358,920 
Reverse mortgage loans held for investment  482,151 482,151 
Mortgage servicing rights  1,312,377 1,312,377 
Derivative assets
Interest rate lock commitments  23,092 23,092 
Notes receivable  12,077 12,077 
Total assets at fair value$ $1,358,920 $1,829,697 $3,188,617 
Liabilities:
HMBS-related borrowings$ $ $461,002 $461,002 
Derivative liabilities
Forward delivery commitments and best efforts sales commitments
 10,460  10,460 
Contingent liabilities due to acquisitions  29,733 29,733 
Total liabilities at fair value$ $10,460 $490,735 $501,195 
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The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis at December 31, 2024:
(in thousands)
Level 1Level 2Level 3Total
Assets:
Mortgage loans held for sale$ $1,523,447 $ $1,523,447 
Reverse mortgage loans held for investment  451,704 451,704 
Mortgage servicing rights  1,343,829 1,343,829 
Derivative assets
Interest rate lock commitments  7,964 7,964 
Forward delivery commitments 9,074  9,074 
Notes receivable  11,894 11,894 
Total assets at fair value$ $1,532,521 $1,815,391 $3,347,912 
Liabilities:
HMBS-related borrowings$ $ $425,979 $425,979 
Derivative liabilities
Forward delivery commitments and best efforts sales commitments
 2,487  2,487 
Contingent liabilities due to acquisitions  27,983 27,983 
Total liabilities at fair value$ $2,487 $453,962 $456,449 
The table below presents a reconciliation of certain Level Three assets and liabilities measured at fair value on a recurring basis for the three months ended March 31, 2025:
(in thousands)
Interest Rate Lock CommitmentsNotes Receivable
Contingent Liabilities
Balance at December 31, 2024$7,964 $11,894 $27,983 
Net transfers and revaluation gains
15,128 — — 
Payments—  (251)
Additions— 183  
Valuation adjustments—  2,001 
Balance at March 31, 2025
$23,092 $12,077 $29,733 
The table below presents a reconciliation of certain Level Three assets and liabilities measured at fair value on a recurring basis for the three months ended March 31, 2024:
(in thousands)
Interest Rate Lock CommitmentsNotes Receivable
Contingent Liabilities
Balance at December 31, 2023$14,902 $10,627 $8,720 
Net transfers and revaluation gains
8,686 — — 
Additions— 149 10,017 
Valuation adjustments— 230 1,364 
Balance at March 31, 2024
$23,588 $11,006 $20,101 
Changes in the availability of observable inputs may result in reclassifications of certain assets or liabilities. Such reclassifications are reported as transfers in or out of Level Three as of the beginning of the period that the change occurs. There were no transfers between fair value levels for the three months ended March 31, 2025 and 2024.
Non-Recurring Fair Value Measurements
Certain assets and liabilities that are not typically measured at fair value on a recurring basis may be subject to fair value measurement requirements under certain circumstances. These adjustments to fair value usually result from write-downs of individual assets. At March 31, 2025 and December 31, 2024, the Company had the following financial assets measured at fair value on a non-recurring basis:
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Ginnie Mae Loans Subject to Repurchase Right — GNMA securitization programs allow servicers to buy back individual delinquent mortgage loans from the securitized loan pool once certain conditions are met. If a borrower makes no payment for three consecutive months, the servicer has the option to repurchase the delinquent loan for an amount equal to 100% of the loan’s remaining unpaid principal balance (“UPB”). Under Accounting Standards Codification (“ASC”) 860, Transfers and Servicing, this buy-back option is considered a conditional option until the delinquency criteria are met, at which time the option becomes unconditional. The Company records these assets and liabilities at their fair value, which is determined to be the remaining UPB. The Company’s future expected realizable cash flows are the cash payments of the remaining UPB whether paid by the borrower or reimbursed through a claim filed with HUD. The Company classifies the fair value of these assets and liabilities as a Level Two measurement in the valuation hierarchy due to the assets and liabilities having specified contractual terms and the inputs are observable for substantially the full term of the assets' and liabilities' lives.
The following table summarizes the Company’s financial assets and liabilities measured at fair value on a non-recurring basis at March 31, 2025:
(in thousands)
Level 1Level 2Level 3Total
Assets:
Ginnie Mae loans subject to repurchase right$ $769,067 $ $769,067 
Total assets at fair value$ $769,067 $ $769,067 
Liabilities:
Ginnie Mae loans subject to repurchase right$ $776,777 $ $776,777 
Total liabilities at fair value$ $776,777 $ $776,777 
The following table summarizes the Company’s financial assets and liabilities measured at fair value on a non-recurring basis at December 31, 2024:
(in thousands)
Level 1Level 2Level 3Total
Assets:
Ginnie Mae loans subject to repurchase right$ $807,283 $ $807,283 
Total assets at fair value$ $807,283 $ $807,283 
Liabilities:
Ginnie Mae loans subject to repurchase right$ $817,271 $ $817,271 
Total liabilities at fair value$ $817,271 $ $817,271 
Fair Value Option
The Company has elected to measure its MLHS, reverse mortgage loans held for investment, notes receivable and HMBS-related borrowings at fair value. The following is the estimated fair value and UPB of assets and liabilities that have contractual principal amounts and for which the Company has elected the fair value option. The fair value option was elected as the Company believes fair value best reflects their expected future economic performance and to align with the Company’s business and risk management strategies.
(in thousands)
Fair Value
Unpaid Principal Balance
Difference
March 31, 2025
Assets:
Mortgage loans held for sale(1)
$1,358,920 $1,357,824 $1,096 
Reverse mortgage loans held for investment(2)
482,151 448,467 33,684 
Notes receivable12,077 12,420 (343)
Liabilities:
HMBS-related borrowings$461,002 $451,529 $9,473 
_____________________________
(1)MLHS that were 90 days or more past due had a fair value of $7.8 million and UPB of $9.8 million.
(2)Reverse mortgage loans held for investment that were 90 days or more past due had a fair value of $5.9 million and UPB of $5.6 million.
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(in thousands)
Fair Value
Unpaid Principal Balance
Difference
December 31, 2024
Assets:
Mortgage loans held for sale(1)
$1,523,447 $1,529,592 $(6,145)
Reverse mortgage loans held for investment(2)
451,704 420,807 30,897 
Notes receivable11,894 12,237 (343)
Liabilities:
HMBS-related borrowings$425,979 $416,748 $9,231 
_____________________________
(1)MLHS that were 90 days or more past due had a fair value of $5.7 million and UPB of $7.3 million.
(2)Reverse mortgage loans held for investment that were 90 days or more past due had a fair value of $6.4 million and UPB of $6.1 million.
NOTE 3—ADVANCES, NET
Advances, net consisted of the following:
(in thousands)
March 31,
2025
December 31,
2024
Trust advances$46,576 $65,048 
Foreclosure advances
25,500 25,761 
Foreclosure loss reserve
(6,931)(5,286)
Total advances, net$65,145 $85,523 
Management has established a foreclosure loss reserve for estimated uncollectible balances of the foreclosure and trust advances. The activity of the foreclosure loss reserve was as follows:
Three Months Ended
March 31,
(in thousands)
20252024
Balance — beginning of period$5,286 $5,694 
Provision for foreclosure losses2,378 392 
Realized losses, net
(733)(260)
Balance — end of period$6,931 $5,826 
NOTE 4—DERIVATIVE FINANCIAL INSTRUMENTS
The Company uses forward commitments in hedging the interest rate risk exposure on its fixed and adjustable rate commitments. The Company’s derivative instruments are not designated as hedging instruments for accounting purposes; therefore, changes in fair value are recognized in current period earnings. Realized and unrealized gains and losses from the Company's non-designated derivative instruments are included in loan origination fees and gain on sale of loans, net in the Condensed Consolidated Statements of Operations. Derivative assets are included within other assets and derivative liabilities are included within other liabilities in the Condensed Consolidated Balance Sheets.
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Changes in the fair value of the Company's derivative financial instruments are as follows:
Three Months Ended
March 31,
(in thousands)
20252024
Unrealized hedging (losses) gains$(5,972)$25,072 
Notional and Fair Value
The notional and fair value of derivative financial instruments not designated as hedging instruments were as follows as of March 31, 2025 and December 31, 2024:
Fair Value
(in thousands)
Notional
Value
Derivative
Asset
Derivative
Liability
March 31, 2025
IRLCs$1,861,654 $23,092 $ 
Forward delivery commitments and best efforts sales commitments$2,611,427 $ $10,460 
December 31, 2024
IRLCs$1,072,217 $7,964 $ 
Forward delivery commitments and best efforts sales commitments$2,092,660 $9,074 $2,487 
See “Note 2—Fair Value Measurements” for fair value disclosure of the derivative instruments.
The following table presents the unobservable input assumption used to determine the fair value of IRLCs:
March 31,
2025
December 31,
2024
Unobservable InputRange (Weighted Average)
Loan funding probability (“pull-through”)
0% - 100% (89.8%)
0% - 100% (88.7%)
Counterparty agreements for forward commitments contain master netting agreements. The master netting agreements contain a legal right to offset amounts due to and from the same counterparty, including the right to obtain cash collateral. The Company incurred no credit losses due to nonperformance of any of its counterparties during the three months ended March 31, 2025 and 2024.
The table below represents financial assets and liabilities that are subject to master netting arrangements categorized by financial instrument as of March 31, 2025 and December 31, 2024:
(in thousands)
Gross
Amounts of
Recognized
Assets (Liabilities) in
the Balance
Sheet
Gross
Amounts
Offset in the
Balance
Sheet
Cash Collateral Paid and Offset in the Balance Sheet
Net
Amounts of
Recognized
Assets (Liabilities) in
the Balance
Sheet
March 31, 2025
Forward delivery commitments and best efforts sales commitments$(14,868)$355 $4,053 $(10,460)
Total liabilities$(14,868)$355 $4,053 $(10,460)
December 31, 2024
Forward delivery commitments$9,500 $(426)$ $9,074 
Total assets$9,500 $(426)$ $9,074 
Forward delivery commitments and best efforts sales commitments$(2,487)$ $ $(2,487)
Total liabilities$(2,487)$ $ $(2,487)
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NOTE 5—MORTGAGE SERVICING RIGHTS
The following table presents the activity of MSRs for the three months ended March 31, 2025 and 2024:
Three Months Ended
March 31,
(in thousands)
20252024
Balance — beginning of period$1,343,829 $1,161,357 
MSRs originated
38,484 34,234 
MSRs purchased
 114 
Changes in fair value:
Due to collection/realization of cash flows(14,916)(12,119)
Due to changes in valuation model inputs or assumptions(55,020)32,897 
Balance — end of period$1,312,377 $1,216,483 
The following table presents the unobservable input assumptions used to determine the fair value of MSRs:
March 31,
2025
December 31,
2024
Unobservable InputRange (Weighted Average)
Discount rate
9.6% - 15.5% (10.6%)
9.6% - 15.5% (10.8%)
Prepayment rate
5.6% - 29.8% (8.6%)
5.5% - 43.9% (8.2%)
Cost to service (per loan)
$72 - $577 ($95)
$72 - $827 ($98)
At March 31, 2025 and December 31, 2024, the MSRs had a weighted average life of approximately 7.9 years and 8.2 years, respectively. See “Note 2—Fair Value Measurements” for additional information regarding the valuation of MSRs.
Actual revenue generated from servicing activities included contractually specified servicing fees, as well as late fees and other ancillary servicing revenue, including interest paid to clients on escrow account balances, which were recorded within loan servicing and other fees as follows:
Three Months Ended
March 31,
(in thousands)
20252024
Servicing fee income
$71,300 $64,034 
Late fees2,548 2,056 
Other ancillary servicing revenue and fees(1,097)(302)
Total loan servicing and other fees$72,751 $65,788 
At March 31, 2025 and December 31, 2024, the UPB of mortgage loans serviced for others totaled $94.0 billion and $92.9 billion, respectively, including loans subserviced by third-parties of $1.5 billion at March 31, 2025 and December 31, 2024. Conforming conventional loans serviced by the Company are sold to FNMA or FHLMC programs on a nonrecourse basis, whereby foreclosure losses are generally the responsibility of FNMA and FHLMC and not the Company. Similarly, certain loans serviced by the Company are secured through GNMA programs, whereby the Company is insured against loss by the FHA or partially guaranteed against loss by the VA.
The key assumptions used to estimate the fair value of MSRs are prepayment speeds, the discount rate and costs to service. Increases in prepayment speeds generally have an adverse effect on the value of MSRs as the underlying loans prepay faster. In a declining interest rate environment, the fair value of MSRs generally decreases as prepayments increase and therefore, the estimated life of the MSRs and related cash flows decrease. Decreases in prepayment speeds generally have a positive effect on the value of MSRs as the underlying loans prepay less frequently. In a rising interest rate environment, the fair value of MSRs generally increases as prepayments decrease and therefore, the estimated life of the MSRs and related cash flows increase. Increases in the discount rate generally have an adverse effect on the value of the MSRs. The discount rate is risk adjusted for key factors such as uncertainty in the mortgage banking industry due to its reliance on external influences (interest rates, regulatory changes, etc.), premium for market liquidity, and credit risk. A higher discount rate would indicate higher uncertainty of the future cash flows. Conversely, decreases in the discount rate generally have a positive effect on the value of the MSRs. Increases in the costs to service generally have an adverse effect on the value of the MSRs as an increase in costs to service would reduce the
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Company’s future net cash inflows from servicing a loan. Conversely, decreases in the costs to service generally have a positive effect on the value of the MSRs. MSR uncertainties are hypothetical and do not always have a direct correlation with each assumption. Changes in one assumption may result in changes to another assumption, which might magnify or counteract the uncertainties.
The following table illustrates the impact of adverse changes on the prepayment speeds, discount rate and cost to service at two different data points at March 31, 2025 and December 31, 2024, respectively:
Prepayment SpeedsDiscount RateCost to Service (per loan)
(in thousands)10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
March 31, 2025
Mortgage servicing rights$(42,037)$(82,526)$(52,275)$(101,936)$(11,951)$(24,849)
December 31, 2024
Mortgage servicing rights$(39,491)$(78,483)$(53,056)$(104,403)$(11,217)$(24,079)
NOTE 6—MORTGAGE LOANS HELD FOR SALE
The Company sells substantially all of its originated mortgage loans into the secondary market. The Company may retain the right to service these loans upon sale through ownership of servicing rights. A reconciliation of the changes in MLHS to the amounts presented in the Condensed Consolidated Statements of Cash Flows for the three months ended March 31, 2025 and 2024 is set forth below:
Three Months Ended
March 31,
(in thousands)
20252024
Balance — beginning of period$1,523,447 $901,227 
Origination and purchase of mortgage loans held for sale
4,700,821 3,605,155 
Proceeds on sale of and payments from mortgage loans held for sale(5,017,499)(3,454,907)
Gain on sale of mortgage loans excluding fair value of other financial instruments, net
143,204 81,092 
Valuation adjustment of mortgage loans held for sale8,947 (6,408)
Balance — end of period$1,358,920 $1,126,159 
NOTE 7—REVERSE MORTGAGE LOANS HELD FOR INVESTMENT AND HMBS-RELATED BORROWINGS
A reconciliation of the changes in reverse mortgage loans held for investment and HMBS-related borrowings for the periods presented is below:
Three Months Ended
March 31, 2025
(in thousands)
Reverse Mortgage Loans Held for Investment
HMBS-Related Borrowings(1)
Balance — beginning of period$451,704 $(425,979)
Originations and purchases30,214 — 
Securitization of home equity conversion mortgages (“HECM”) loans and tails accounted for as a financing (including realized fair value changes)
— (37,651)
Repayments (principal payments received)(9,259)9,205 
Change in fair value recognized in earnings(2)
9,492 (6,577)
Balance — end of period$482,151 $(461,002)
March 31, 2025
Securitized loans (pledged to HMBS-related borrowings)$469,416 $(461,002)
Unsecuritized loans and tail advances12,735 — 
Total$482,151 $(461,002)
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Three Months Ended
March 31, 2024
(in thousands)Reverse Mortgage Loans Held for Investment
HMBS-Related Borrowings(1)
Balance — beginning of period$315,912 $(302,183)
Originations and purchases30,543 — 
Securitization of HECM loans and tails accounted for as a financing (including realized fair value changes)
— (26,524)
Repayments (principal payments received)(9,192)9,486 
Change in fair value recognized in earnings(2)
10,813 (7,583)
Balance — end of period$348,076 $(326,804)
March 31, 2024
Securitized loans (pledged to HMBS-related borrowings)$333,518 $(326,804)
Unsecuritized loans and tail advances14,558 — 
Total$348,076 $(326,804)
_____________________________
(1)HMBS-related borrowings represent the issuance of pools of HMBS, which are guaranteed by GNMA, to third-party security holders. The Company accounts for the transfers of these advances in the related HECM loans as secured borrowings, retaining the initial HECM loans in the Condensed Consolidated Balance Sheets as reverse mortgage loans held for investment and recording the pooled HMBS as HMBS-related borrowings.
(2)See further breakdown in the table below.
The following table presents gains (losses) on reverse mortgage loans held for investment and HMBS-related borrowings for the periods presented:
Three Months Ended
March 31,
(in thousands)20252024
Gain on new originations(1)
$1,807 $1,284 
Gain on tail securitizations(2)
501 322 
Net interest income24 23 
Change in fair value583 1,601 
Fair value gain recognized in earnings(3)
2,915 3,230 
Loan fees and other(4)
1,019 786 
Total
$3,934 $4,016 
_____________________________
(1)Includes the changes in fair value of newly originated loans held for investment in the period from origination through securitization date.
(2)Includes the cash realized gains upon securitization of tails.
(3)See breakdown between loans held for investment and HMBS-related borrowings in the table above.
(4)Loan fees and other are included in loan origination fees and gain on sale of loans, net in the Condensed Consolidated Statements of Operations.
The following table presents the unobservable input assumptions used to determine the fair value of reverse mortgage loans held for investment and HMBS-related borrowings:
March 31,
2025
December 31,
2024
Unobservable InputRange (Weighted Average)
Life in years
0.1 - 9.2 (6.6)
0.1 - 9.2 (6.8)
Discount rate
12.0% - 12.0% (12.0%)
12.0% - 12.0% (12.0%)
Conditional prepayment rate including voluntary and involuntary prepayments
6.6% - 11.9% (7.9%)
6.5% - 10.9% (7.9%)
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NOTE 8—GOODWILL AND INTANGIBLE ASSETS, NET
The following table presents the Company's goodwill and intangible assets, net:
(in thousands)
March 31,
2025
December 31,
2024
Goodwill$198,724 $198,724 
Intangible assets, net25,041 27,270 
Goodwill and intangible assets, net$223,765 $225,994 
Goodwill
The changes in the carrying amount of goodwill allocated to the origination reporting unit are presented in the following table:
(in thousands)
Amount
Balance at December 31, 2023$186,181 
Acquisitions
12,543 
Balance at December 31, 2024198,724 
Balance at March 31, 2025$198,724 
Intangible Assets, Net
The following table presents the Company's intangible assets, net:
March 31, 2025December 31, 2024
(in thousands)
Gross IntangiblesAccumulated AmortizationNet IntangiblesGross IntangiblesAccumulated AmortizationNet Intangibles
Referral network$53,500 $(28,459)$25,041 $53,500 $(26,230)$27,270 
Amortization expense related to intangible assets was $2.2 million for each of the three months ended March 31, 2025 and 2024.
NOTE 9—WAREHOUSE LINES OF CREDIT, NET
Warehouse lines of credit consisted of the following at March 31, 2025 and December 31, 2024.
(in thousands)
Outstanding Balance as of
Master Repurchase Facility Agreement Facility Size as of March 31, 2025
Current Agreement Maturity Date
March 31,
2025
December 31,
2024
$250 million(1)
1/14/2026$177,280 $84,257 
$250 million(2)
8/26/2025184,220 164,382 
$400 million(3)
8/11/2025244,041 287,631 
$60 million(4)
5/31/202529,674 99,084 
$140 million(5)
5/31/202556,969  
$200 million(6)
9/2/202590,143 89,597 
$350 million(7)
9/11/202584,398 245,821 
$300 million(8)
N/A69,213 201,778 
$200 million(9)
10/1/202589,417 83,410 
$75 million(10)
N/A12,569 22,216 
$350 million(11)
11/19/2025184,631 138,201 
$200 million(12)
11/22/20254,088 1,076 
1,226,643 1,417,453 
Debt issuance costs
(2,516)(2,890)
Warehouse lines of credit, net
$1,224,127 $1,414,563 
______________________________
(1)The variable interest rate is calculated using a base rate tied to the Secured Overnight Financing Rate (“SOFR”).
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(2)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This line of credit requires a minimum deposit of $1.3 million, included in restricted cash.
(3)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This facility requires a minimum deposit of $2.0 million, included in restricted cash.
(4)The variable interest rate is calculated using a base rate plus SOFR, with a floor of 2.15% to 3.50%, plus the applicable interest rate margin. This facility requires a minimum deposit of $250,000, included in restricted cash.
(5)The variable interest rate is calculated using a base rate plus SOFR, with a floor of 0.60% plus the applicable interest rate margin.
(6)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.40%, plus the applicable interest rate margin.
(7)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.50%, plus the applicable interest rate margin.
(8)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This facility’s maturity date is 30 days from written notice by either the financial institution or the Company.
(9)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.75%.
(10)The interest rate on this facility is 3.375%. This facility is used for GNMA delinquent buyouts. Each buyout represents a separate transaction that can remain on the facility for up to five years.
(11)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.50%, plus the applicable interest rate margin.
(12)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 3.00%, plus the applicable interest rate margin.
The weighted average interest rate for warehouse lines of credit was 5.9% and 6.7% at March 31, 2025 and December 31, 2024, respectively. All warehouse lines of credit are collateralized by underlying mortgages and related documents. Existing balances on warehouse lines are repaid through the sale proceeds from the collateralized loans held for sale. The Company had cash balances of $36.1 million and $8.3 million in its warehouse buy down accounts as offsets to certain lines of credit at March 31, 2025 and December 31, 2024, respectively.
The agreements governing the Company’s warehouse lines of credit contain covenants that include certain financial requirements, including maintenance of maximum adjusted leverage ratio, minimum net worth, minimum tangible net worth, minimum liquidity, adjusted pre-tax net income and limitations on additional indebtedness, dividends, sale of assets, and decline in the mortgage loan servicing portfolio’s fair value. At March 31, 2025 and December 31, 2024, the Company was in compliance with all debt covenants.
The Company has an optional short-term financing agreement between FNMA and the lender described as “As Soon As Pooled” (“ASAP”). The Company can elect to assign FNMA Mortgage-Backed Security (“MBS”) trades to FNMA in advance of settlement and enter into a financing transaction and revenue related to the assignment is deferred until the final pool settlement date. The Company determines utilization based on warehouse availability and cash needs. There were no outstanding balances as of March 31, 2025 and December 31, 2024 on the ASAP financing.
NOTE 10—NOTES PAYABLE
The Company has an agreement for a revolving note from one of its warehouse banks, which it can draw upon as needed. The agreement currently expires in August 2027. Borrowings on the revolving note are collateralized by the Company’s GNMA MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a SOFR floor of 0.50%. The revolving note also has an unused facility fee on the average unused balance, which is also paid quarterly. The unused facility fee is waived if the average outstanding balance exceeds 50% of the available facility. The revolving note has a committed amount of $135.0 million and the agreement allows for the Company to increase the committed amount up to a maximum of $200.0 million. The Company has the option to convert the outstanding balance of the revolving note into a term note at its discretion. At March 31, 2025 and December 31, 2024, the Company had $71.0 million in outstanding borrowings on this credit facility.
The Company has an agreement for a revolving note of up to $150.0 million from one of its warehouse banks, which it can draw upon as needed. The agreement currently expires in September 2027. Borrowings on the revolving note are collateralized by the Company’s FHLMC MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a floor of 0.50%. At March 31, 2025 and December 31, 2024, the Company had $80.0 million in outstanding borrowings on this credit facility. Subsequent to March 31, 2025 this facility was amended and availability increased to $250.0 million.
The Company has an agreement for a revolving note, which it can draw upon as needed. The agreement currently expires in September 2028. Borrowings on the revolving note are collateralized by the Company’s FNMA MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a SOFR floor of 2.00%. The revolving note has a committed amount of $250.0 million and the agreement allows for the Company to increase the committed amount up to a maximum of
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$400.0 million. At March 31, 2025 and December 31, 2024, the Company had $189.0 million and $149.0 million, respectively, in outstanding borrowings on this credit facility.
NOTE 11—STOCKHOLDERS' EQUITY
Common Stock Dividends
The Company declared and paid $31.0 million in dividends during the three months ended March 31, 2025 and paid $30.7 million in dividends during the year ended December 31, 2024.
In conjunction with the payment of Guild's dividends, Guild issued 34,907 dividend equivalent units (“DEUs”) to holders of restricted stock units (“RSUs”) during the three months ended March 31, 2025 and issued 59,330 DEUs during the year ended December 31, 2024. Since the DEUs are forfeitable, the value of the DEUs was recorded as a reduction to retained earnings and an increase to additional paid-in capital.
Share Repurchase Program
On May 5, 2022, the Company’s Board of Directors authorized the Company to repurchase up to $20.0 million of the Company’s outstanding Class A common stock over the following 24 months from such date. On March 7, 2024, our Board of Directors extended the share repurchase program to May 5, 2025 and on March 5, 2025, the share repurchase program was extended to May 5, 2026. The share repurchase program allows the Company to repurchase shares of its Class A common stock from time to time on the open market or in privately negotiated transactions. The Company is not obligated to purchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by the Company’s Board of Directors at any time. The Company intends to fund any repurchases under the share repurchase program with cash on hand. During the three months ended March 31, 2025, the Company repurchased and subsequently retired 35,216 shares of its Class A common stock for $0.5 million at an average price of $12.94 per share, excluding commissions. During the three months ended March 31, 2024 the Company repurchased and subsequently retired 17,747 shares of its Class A common stock for $0.3 million at an average price of $14.16 per share, excluding commissions. As of March 31, 2025, $9.5 million remains available for repurchase.
NOTE 12—EARNINGS (LOSS) PER SHARE
Basic earnings or loss per share is computed based on the weighted average number of shares of Class A and Class B common stock outstanding during the period. Diluted earnings or loss per share is computed based on the weighted average number of shares plus the effect of dilutive potential common shares outstanding during the period using the treasury stock method. Dilutive potential common shares include RSUs for Class A common stock.
The following table sets forth the components of basic and diluted earnings per share for the periods presented:
(in thousands, except per share amounts)
Three Months Ended
March 31,
20252024
Net (loss) income attributable to Guild$(23,897)$28,498 
Weighted average shares outstanding—Class A common stock
21,576 20,776 
Weighted average shares outstanding—Class B common stock
40,333 40,333 
Weighted average shares outstanding—Basic
61,909 61,109 
Add: dilutive effects of unvested shares of restricted stock
 1,048 
Weighted average shares outstanding—Diluted
61,909 62,157 
(Loss) earnings per share attributable to Class A and Class B common stock:
Basic
$(0.39)$0.47 
Diluted
$(0.39)$0.46 
Approximately 0.5 million potential shares of Class A common stock related to unvested RSUs were excluded from the calculation of diluted loss per share as a result of being anti-dilutive for the three months
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ended March 31, 2025. No shares of Class A common stock were excluded from the calculation of earnings per share as a result of being anti-dilutive for the three months ended March 31, 2024.
NOTE 13—STOCK-BASED COMPENSATION
The Company’s stock-based compensation arrangements include grants of RSUs under the 2020 Omnibus Incentive Plan (the “2020 Plan”). Compensation costs recognized for these restricted stock grants were approximately $1.6 million and $2.1 million for the three months ended March 31, 2025 and 2024, respectively, and are included in salaries, incentive compensation and benefits. As of March 31, 2025, there was approximately $6.8 million of unrecognized compensation costs related to these unvested RSUs which is expected to be recognized over a weighted average period of 1.3 years.
NOTE 14—COMMITMENTS AND CONTINGENCIES
Reserves for Loan Repurchases from Investors
In the ordinary course of business, the Company has exposure to liabilities with respect to certain representations and warranties that we make to the investors who purchase loans that we originate. The liability for investor reserves is included within other liabilities in the Condensed Consolidated Balance Sheets.
The activity of the investor reserves was as follows for the periods presented:
Three Months Ended
March 31,
(in thousands)
20252024
Balance — beginning of period$23,362 $19,973 
Provision for investor reserves5,095 520 
Realized losses, net(6,508)(2,215)
Balance — end of period$21,949 $18,278 
Commitments
The Company enters into IRLCs with customers who have applied for residential forward mortgage loans and meet certain credit and underwriting criteria. These commitments expose the Company to market risk if interest rates change and the loan is not economically hedged or committed to an investor. The Company is also exposed to credit loss if the loan is originated and not sold to an investor and the customer does not perform. The collateral upon extension of credit typically consists of a first deed of trust in the mortgagor’s residential property. Commitments to originate loans do not necessarily reflect future cash requirements as some commitments are expected to expire without being drawn upon. Total commitments to originate forward mortgage loans at March 31, 2025 and December 31, 2024 were approximately $1.9 billion and $1.1 billion, respectively. The Company finances origination of reverse mortgage loans with warehouse lines of credit.
The Company manages the interest rate price risk associated with its outstanding IRLCs and loans held for sale by entering into derivative loan instruments such as forward loan sales commitments, mandatory delivery commitments, options and futures contracts. Total commitments related to these derivatives at March 31, 2025 and December 31, 2024 were approximately $2.6 billion and $2.1 billion, respectively.
The Company has originated reverse mortgage loans under which the borrowers have additional borrowing capacity of $140.3 million and $131.4 million at March 31, 2025 and December 31, 2024, respectively. This additional borrowing capacity is available on a scheduled or unscheduled payment basis. The Company also had short-term commitments to lend $1.5 million and $1.6 million in connection with reverse mortgage loans, outstanding at March 31, 2025 and December 31, 2024, respectively. The Company finances origination of reverse mortgage loans with warehouse lines of credit.
Legal Proceedings
The Company is involved in various lawsuits arising in the ordinary course of business. While the ultimate results of these lawsuits cannot be predicted with certainty, management does not expect that these matters will have a material adverse effect on the consolidated financial position or results of operations of the Company.
NOTE 15—REGULATORY CAPITAL AND LIQUIDITY REQUIREMENTS
Certain secondary market investors and state regulators require the Company to maintain minimum net worth and capital requirements. To the extent that these requirements are not met, secondary market investors and/or the state regulators may utilize a range of remedies including sanctions, and/or suspension or
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termination of selling and servicing agreements, which may prohibit the Company from originating, securitizing or servicing these specific types of mortgage loans.
The Company is subject to certain minimum net worth, minimum capital ratio and minimum liquidity requirements established by the Federal Housing Finance Agency ("FHFA") for Fannie Mae and Freddie Mac Seller/Servicers, and Ginnie Mae for single family issuers.
The most restrictive of the minimum net worth and capital requirements require the Company to maintain a minimum adjusted net worth balance of $282.8 million and $277.0 million as of March 31, 2025 and December 31, 2024, respectively. As of March 31, 2025 and December 31, 2024, the Company was in compliance with this requirement.
NOTE 16—SEGMENTS
ASC 280, Segment Reporting, establishes the standards for reporting information about segments in financial statements. In applying the criteria set forth in that guidance, the Company has determined that it has two reportable segments — Origination and Servicing, based on the Company’s business lines that offer different products and services, as described below.
Origination — The Company operates its loan origination business throughout the United States. Its licensed sales professionals and support staff cultivate deep relationships with referral partners and clients and provide a customized approach to the loan transaction whether it is a purchase or refinance. The origination segment is primarily responsible for loan origination, acquisition and sale activities.
Servicing — The Company services loans primarily out of its corporate office in San Diego, California. Properties of the loans serviced by the Company are disbursed throughout the United States and as of March 31, 2025 the Company serviced at least one loan in 49 different states and the District of Columbia. The servicing segment provides a steady stream of cash flow to support the origination segment, and more importantly, it allows for the Company to build long-standing client relationships that drive repeat and referral business back to the origination segment to recapture the client’s next mortgage transaction. The servicing segment is primarily responsible for the servicing activities of all loans in the Company’s servicing portfolio, which includes, but is not limited to, collection and remittance of loan payments, managing borrower’s impound accounts for taxes and insurance, loan payoffs, loss mitigation and foreclosure activities.
The Company’s chief operating decision maker (“CODM”) is the executive management team consisting of the Chief Executive Officer and the President and Chief Operating Officer. The CODM uses net income for both reportable segments as its primary measure in assessing segment performance and how to allocate resources. The Company does not allocate assets to its reportable segments as they are not included in the review performed by the CODM for purposes of assessing segment performance and allocating resources. The balance sheet is managed on a consolidated basis and is not used in the context of segment reporting. The Company also does not allocate certain corporate expenses, which are represented by All Other in the tables below.
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The following table presents the financial performance and results by segment for the three months ended March 31, 2025:
(in thousands)
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$184,161 $1,052 $185,213 $ $185,213 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net2,915  2,915  2,915 
Loan servicing and other fees 72,751 72,751  72,751 
Valuation adjustment of mortgage servicing rights (69,936)(69,936) (69,936)
Interest income
18,478 9,967 28,445 649 29,094 
Interest expense
(15,475)(855)(16,330)(5,749)(22,079)
Other income, net522 1 523 5 528 
Net revenue190,601 12,980 203,581 (5,095)198,486 
Expenses
Salaries, incentive compensation and benefits149,921 10,172 160,093 13,119 173,212 
General and administrative21,573 3,720 25,293 3,860 29,153 
Occupancy, equipment and communication18,542 1,142 19,684 2,036 21,720 
Depreciation and amortization3,421 133 3,554 93 3,647 
Provision for foreclosure losses 2,378 2,378  2,378 
Total expenses
193,457 17,545 211,002 19,108 230,110 
Income tax benefit   (7,665)(7,665)
Net loss$(2,856)$(4,565)$(7,421)$(16,538)$(23,959)
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The following table presents the financial performance and results by segment for the three months ended March 31, 2024:
(in thousands)
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$133,664 $396 $134,060 $ $134,060 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net3,230  3,230  3,230 
Loan servicing and other fees 65,788 65,788  65,788 
Valuation adjustment of mortgage servicing rights 20,778 20,778  20,778 
Interest income
13,231 11,148 24,379 349 24,728 
Interest expense
(12,567)(692)(13,259)(3,282)(16,541)
Other income (expense), net364 22 386 (647)(261)
Net revenue137,922 97,440 235,362 (3,580)231,782 
Expenses
Salaries, incentive compensation and benefits121,105 8,145 129,250 10,817 140,067 
General and administrative20,548 3,862 24,410 4,801 29,211 
Occupancy, equipment and communication16,935 966 17,901 1,914 19,815 
Depreciation and amortization3,491 141 3,632 122 3,754 
Provision for foreclosure losses 392 392  392 
Total expenses
162,079 13,506 175,585 17,654 193,239 
Income tax expense   10,143 10,143 
Net (loss) income$(24,157)$83,934 $59,777 $(31,377)$28,400 
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations is intended to highlight and supplement data and information presented elsewhere in this Quarterly Report, including the condensed consolidated financial statements and related notes thereto included in Part I, Item 1. Prior period information has been revised to conform to the current period presentation. The following discussion includes forward-looking statements that reflect our plans, estimates and assumptions and involve numerous risks and uncertainties, including, but not limited to, those described in the “Item 1A. Risk Factors” section of our 2024 Annual Report on Form 10-K. See also “Cautionary Statement Regarding Forward-Looking Statements.” Future results could differ significantly from the historical results presented in this section.
Executive Summary
This executive summary highlights selected 2025 and 2024 financial information that should be considered in the context of the additional discussions below.
Guild originated $5.2 billion, $6.7 billion and $3.9 billion of mortgage loans during the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Purchase originations accounted for 87.6%, 82.3%, and 90.8% of total originations for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively. According to the Mortgage Bankers Association’s (“MBA”) April 2025 Mortgage Finance Forecast, purchase originations accounted for 70.8%, 61.5%, and 77.2% of total one-to-four family originations for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Guild’s servicing portfolio as of March 31, 2025 was $94.0 billion of unpaid principal balance (“UPB”) compared to $93.0 billion as of December 31, 2024 and $86.3 billion as of March 31, 2024, with the average size of the portfolio increasing 1.4% and 9.1%, respectively, over that time. The UPB of our servicing portfolio excludes loans subserviced by third-parties and includes loans held for sale and pending service release loans.
Guild generated $23.9 million of net loss, $97.9 million of net income and $28.5 million of net income for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively. Guild generated diluted loss per share of $0.39, diluted earnings per share of $1.57 and diluted earnings per share of $0.46 for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Guild generated $21.6 million, $19.7 million and $8.0 million of adjusted net income for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively. Guild generated adjusted diluted earnings per share of $0.35, $0.32 and $0.13 for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Guild generated $36.4 million, $30.9 million and $16.0 million of adjusted EBITDA for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Guild’s return on average equity was (7.8)%, 32.5% and 9.5% for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively. Guild’s adjusted return on average equity was 7.0%, 6.5% and 2.7% for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
Guild had book value per share of $19.39 and $20.24 at March 31, 2025 and December 31, 2024, respectively, and tangible net book value per share of $15.77 and $16.59 at March 31, 2025 and December 31, 2024, respectively.
During the three months ended March 31, 2025, Guild had a 26% purchase recapture rate, a 31% refinance recapture rate and a 29% overall recapture rate, compared to 26%, 53%, and 42%, respectively, for the three months ended December 31, 2024 and 25%, 26%, and 26%, respectively, for the three months ended March 31, 2024.
Adjusted net income, adjusted earnings per share, adjusted EBITDA, adjusted return on average equity and tangible net book value per share are not measures calculated in accordance with generally accepted accounting principles in the United States of America (“GAAP”), and should not be considered an alternative to, or more meaningful than, net income as an indicator of our operating performance. Please see “—Non-GAAP Financial Measures” for further information regarding our non-GAAP measures and reconciliations to the nearest comparable financial measure calculated and presented in accordance with GAAP.
Market and Economic Overview
Over the past year, the Federal Open Market Committee (“FOMC”) pivoted its stance with multiple rate cuts beginning in September 2024; its first moves since July 2023. Following the rate cuts in November and
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December the Federal Reserve’s current target range is 4.25% to 4.5%. As a result of these policy moves and ongoing inflation concerns, market expectations stayed elevated, keeping 10-year Treasury yields at relatively high levels over the past year. Although those expectations shifted throughout the year, which did allow for a period of refinances and subsequent higher prepayment activity in the 3rd quarter of 2024, the MBA now anticipates episodic windows of refinance opportunity as rate volatility remains elevated. Significant policy uncertainty, including those related to trade restrictions and tariffs, and heightened market volatility have tempered growth expectations for 2025, with the economy on the edge of a potential recession and ongoing concerns around elevated inflation.
According to the MBA's April 2025 Mortgage Finance Forecast the average 30-year mortgage interest rate is expected to average near 7.0% during 2025, with a modest decline to around 6.7% by year-end, while the 10-year Treasury yield is projected to remain close to 4.5%. Heightened interest-rate volatility has widened mortgage–Treasury spreads, but these may narrow if overall market uncertainty subsides. Given the inverse relationship between interest rates and mortgage servicing rights (“MSRs”), MSR values could decrease slightly this year if rates decline. Currently, we do not employ a financial hedge strategy on our MSR portfolio to offset short-term earnings volatility, however we believe the origination segment supports the complementary natural hedge that is provided by our retail production channel. We recorded a loss of $69.9 million, a gain of $84.3 million and a gain of $20.8 million for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively, for changes in the fair value of our MSRs. See discussion below under “—Results of Operations—Revenue—Valuation Adjustment of Mortgage Servicing Rights”.
The MBA’s April 2025 Mortgage Finance Forecast anticipates the industry’s total origination volume will increase by 16.7% in 2025, to $2.1 trillion from $1.8 trillion in 2024. For the first quarter of 2025 compared to the same period in 2024, the MBA forecasted an increase of 1.9%, while our originations increased by 35.1%, outpacing the market. The MBA is forecasting mortgage originations for purchases to increase by 7.4% in 2025 to $1.4 trillion from $1.3 trillion in 2024 and are predicting refinance originations to increase by 41.1% in 2025 to $693 billion from $491 billion in 2024. Guild is well positioned to meet or exceed this growth through our historical acquisitions, organic recruiting and future potential partnerships. The MBA is forecasting total home sales to increase by a more modest pace in 2025 after remaining relatively flat for 2024 with prices stabilizing. While home-buying affordability challenges remain elevated and are expected to be challenging for 2025, there will be continued variability within local markets. Existing housing supply remains constrained as many homeowners with mortgage interest rates well below the current rates are choosing not to sell. Market and economic challenges have led to higher levels of competition and lower gain on sale margins and profitability. Margins may continue to be impacted placing sustained pressure on returns. However, future margins will depend on future market demand, capacity and other macroeconomic factors.
Key Performance Indicators
Management reviews several key performance indicators and metrics to evaluate our business results, measure our performance, identify trends affecting our business, formulate projections and budgets, and inform our strategic business decisions. We use these key performance indicators to develop operational goals for managing our business.
Our operations consist of two distinct but related reportable segments that we refer to as our origination and servicing segments. Our origination metrics enable us to monitor our ability to generate revenue and expand our market share across different channels. They help us compare our performance against the nationwide originations market and our competitors. In addition, one of our business strategies is to seek to recapture mortgage transactions when our borrowers prepay their loans. Our recapture rates measure our ability to retain customers who refinance their loans or pay off early. Our servicing metrics enable us to monitor the size of our customer base, the characteristics and related value of our MSRs, the health of the business as measured by the average MSR delinquency rate and help drive our customer retention efforts. We believe that the net additions to our portfolio are a leading indicator to our growth in servicing income.
We believe that these key performance indicators provide useful information to investors and others by allowing for greater transparency with respect to key metrics used by management in its financial and operational decision-making. These metrics may be used by investors in understanding and evaluating our operating results and enhancing the overall understanding of our past performance and future prospects. Our calculation of key performance indicators and metrics may be different than or otherwise not comparable to similarly named metrics used by other companies.
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The tables below provides detail regarding the composition of our origination volume and other key performance indicators and metrics for the periods presented.
Three Months EndedChange%
Change
($ and units in thousands)March 31,
2025
December 31,
2024
Origination Data
Loan origination volume by type:
Conventional conforming$2,772,485 $3,764,595 $(992,110)(26.4)%
Government(1)
1,425,497 1,820,938 (395,441)(21.7)%
Other(2)
1,006,583 1,160,907 (154,324)(13.3)%
Total originations(3)
$5,204,565 $6,746,440 $(1,541,875)(22.9)%
Total originations (units)(4)
15.3 19.6 (4.3)(21.9)%
Total loans sold(5)
$5,191,405 $6,733,655 $(1,542,250)(22.9)%
Service retained(6)
60.2 %63.5 %(3.3)%(5.2)%
Gain on sale margin (bps)(7)
376 317 59 18.6 %
Weighted average note rate6.7 %6.4 %0.3 %4.7 %
Excludes reverse and brokered loans:
Purchase origination %87.6 %82.3 %5.3 %6.4 %
Refinance origination %12.4 %17.7 %(5.3)%(29.9)%
Total locked volume(8)
$6,528,769 $6,372,555 $156,214 2.5 %
Pull-through adjusted locked volume(9)
$5,862,835 $5,652,456 $210,379 3.7 %
Gain on sale margin on pull-through adjusted locked volume (bps)(10)
316 360 (44)(12.2)%
Purchase recapture rate(11)
26.4 %26.4 %— %— %
Refinance recapture rate(11)
30.9 %53.3 %(22.4)%(42.0)%
Overall recapture rate(11)
28.7 %42.3 %(13.6)%(32.2)%
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Three Months EndedChange%
Change
($ and units in thousands)March 31,
2025
March 31,
2024
Origination Data
Loan origination volume by type:
Conventional conforming$2,772,485 $2,211,777 $560,708 25.4 %
Government(1)
1,425,497 1,129,649 295,848 26.2 %
Other(2)
1,006,583 511,113 495,470 96.9 %
Total originations(3)
$5,204,565 $3,852,539 $1,352,026 35.1 %
Total originations (units)(4)
15.3 11.9 3.4 28.6 %
Total loans sold(5)
$5,191,405 $3,558,319 $1,633,086 45.9 %
Service retained(6)
60.2 %72.2 %(12.0)%(16.6)%
Gain on sale margin (bps)(7)
376 364 12 3.3 %
Weighted average note rate6.7 %6.7 %— %— %
Excludes reverse and brokered loans:
Purchase origination %87.6 %90.8 %(3.2)%(3.5)%
Refinance origination %12.4 %9.2 %3.2 %34.8 %
Total locked volume(8)
$6,528,769 $5,247,958 $1,280,811 24.4 %
Pull-through adjusted locked volume(9)
$5,862,835 $4,618,203 $1,244,632 27.0 %
Gain on sale margin on pull-through adjusted locked volume (bps)(10)
316 290 26 9.0 %
Purchase recapture rate(11)
26.4 %25.3 %1.1 %4.3 %
Refinance recapture rate(11)
30.9 %25.9 %5.0 %19.3 %
Overall recapture rate(11)
28.7 %25.6 %3.1 %12.1 %
__________________________
(1)Government includes forward and reverse loans.
(2)Other includes state housing, non-agency and brokered loans.
(3)Total originations includes retail forward and reverse, brokered, wholesale and correspondent loans.
(4)Total origination units excludes second lien mortgages originated at the same time as the first mortgage or shortly thereafter.
(5)Represents the UPB of forward loans sold and reverse loans securitized.
(6)Represents loans sold for which we continue to act as the servicer.
(7)Represents loan origination fees and gain on sale of loans, net plus gain on reverse mortgage loans held for investment and home equity conversion mortgage-backed securities (“HMBS”) related borrowings, net divided by total originations, excluding brokered and wholesale loans, to derive basis points.
(8)Total locked volume represents the aggregate dollar value of the potential loans for which we have agreed to extend credit to consumers at specified rates for a specified period of time, subject to certain contingencies that are described in the interest rate lock commitments (“IRLCs”) between us and each of those consumers. The total locked volume for a given period is representative of the IRLCs that we have initially entered into during that period.
(9)Pull-through adjusted locked volume is equal to total locked volume multiplied by pull-through rates of 89.8%, 88.7% and 88.0% as of March 31, 2025, December 31, 2024 and March 31, 2024, respectively. We estimate the pull-through rate based on changes in pricing and actual borrower behavior using a historical analysis of loan closing data and “fallout” data with respect to the number of commitments that have historically remained unexercised.
(10)Represents loan origination fees and gain on sales of loans, net divided by pull-through adjusted locked volume.
(11)Purchase recapture rate is calculated as the ratio of (i) UPB of our clients that originated a new mortgage with us for the purchase of a home in a given period, to (ii) total UPB of our clients that paid off their existing mortgage as a result of selling their home in a given period. Refinance recapture rate is calculated as the ratio of (i) UPB of our clients that originated a new mortgage loan for the purpose of refinancing an existing mortgage with us in a given period, to (ii) total UPB of our clients that paid off their existing mortgage as a result of a refinance in the same period. Overall recapture rate for a given period is calculated as the ratio of (i) UPB of our clients from both purchase and refinance transactions in a given period, to (ii) the total UPB of our clients that paid off their existing mortgage and originated a new mortgage in a given period. These calculations exclude clients to whom we did not actively market due to contractual prohibitions or other business reasons.
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The tables below provides details regarding our servicing segment and key performance indicators and metrics, excluding loans subserviced by third-parties and reverse mortgages, for the periods presented.
Three Months EndedChange%
Change
($ and units in thousands)March 31,
2025
December 31,
2024
Servicing Data(1)
UPB of servicing portfolio (period end)(2)
$94,005,693 $92,998,862 $1,006,831 1.1 %
UPB of servicing portfolio (average)(2)
$93,502,278 $92,242,013 $1,260,265 1.4 %
Loans serviced (period end)(3)
373 370 0.8 %
Loans serviced (average)(3)
372 368 1.1 %
Weighted average servicing fee0.31 %0.32 %(0.01)%(3.1)%
Weighted average coupon rate4.5 %4.4 %0.1 %2.3 %
Weighted average prepayment speed(4)
8.6 %8.2 %0.4 %4.9 %
MSR multiple (period end)(5)
4.6 4.9 (0.3)(6.1)%
Loan delinquency rate 60-plus days (period end)1.8 %2.0 %(0.2)%(10.0)%
Three Months EndedChange%
Change
($ and units in thousands)March 31,
2025
March 31,
2024
Servicing Data(1)
UPB of servicing portfolio (period end)(2)
$94,005,693 $86,319,074 $7,686,619 8.9 %
UPB of servicing portfolio (average)(2)
$93,502,278 $85,676,487 $7,825,791 9.1 %
Loans serviced (period end)(3)
373 349 24 6.9 %
Loans serviced (average)(3)
372 347 25 7.2 %
Weighted average servicing fee0.31 %0.31 %— %— %
Weighted average coupon rate4.5 %4.2 %0.3 %7.1 %
Weighted average prepayment speed(4)
8.6 %8.0 %0.6 %7.5 %
MSR multiple (period end)(5)
4.6 4.7 (0.1)(2.1)%
Loan delinquency rate 60-plus days (period end)1.8 %1.6 %0.2 %12.5 %
__________________________
(1)Excludes subserviced forward and reverse mortgage loans, which had ending UPB of $1.9 billion, $1.9 billion and $320.7 million as of March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
(2)Includes loans held for sale and pending service release loans, which had ending UPB of $1.5 billion, $1.6 billion and $1.2 billion as of March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
(3)Includes approximately 6 thousand, 5 thousand and 4 thousand of loans held for sale and pending service release loans as of March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
(4)Represents the percentage of UPB that is projected to pay off before maturity in each period, calculated as an annual rate. This estimate is calculated by our third-party valuation provider.
(5)Represents a metric used to determine the relative value of our MSRs in relation to our annualized retained servicing fee. It is calculated by dividing (a) the fair market value of our MSRs as of a specified date by (b) the weighted average annualized retained servicing fee for our servicing portfolio as of such date. We exclude purchased MSRs from this calculation because our servicing portfolio consists primarily of originated MSRs and, consequently, purchased MSRs do not have a material impact on our weighted average service fee.
Non-GAAP Financial Measures
To supplement our financial statements presented in accordance with GAAP and to provide investors with additional information regarding our GAAP financial results, we have presented in this Quarterly Report adjusted net income, adjusted earnings per share, adjusted EBITDA, adjusted return on average equity and tangible net book value per share, each of which are non-GAAP financial measures. These non-GAAP financial measures are not based on any standardized methodology prescribed by GAAP and are not necessarily comparable to similarly titled measures presented by other companies.
We use these non-GAAP financial measures (other than tangible net book value per share) to evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. These non-GAAP financial measures are designed to evaluate operating results exclusive of fair value and other
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adjustments that are not indicative of our business’s operating performance. Accordingly, we believe that these financial measures provide useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects. In addition, management uses the non-GAAP financial measure of tangible net book value per share to evaluate the adequacy of our stockholders’ equity and assess our capital position to make capital allocation decisions. We believe tangible net book value provides useful information to investors in assessing the strength of our financial position.
Adjusted net income. Net income (loss) is the most directly comparable financial measure calculated and presented in accordance with GAAP for adjusted net income, a non-GAAP measure. We define adjusted net income as earnings or loss attributable to Guild excluding (i) the change in the fair value measurements related to our MSRs due to changes in model inputs and assumptions, (ii) change in the fair value of contingent liabilities related to completed acquisitions, net of change in the fair value of notes receivable related to acquisitions, (iii) amortization of acquired intangible assets and (iv) stock-based compensation. We exclude these items because we believe they are non-cash expenses that are not reflective of our core operations or indicative of our ongoing operations. Adjusted net income is also adjusted by applying an estimated effective tax rate to these adjustments. We exclude the change in the fair value of MSRs, a non-cash, non-realized adjustment to net revenues, from adjusted net income and adjusted EBITDA below because it is not indicative of our operating performance or results of operations. The change in fair value of MSRs is due to changes in model inputs and assumptions such as prepayment speed, discount rate, cost to service assumptions and other factors that impact the carrying value of our MSRs from period to period.
Adjusted earnings per share—Basic and Diluted. Earnings per share is the most directly comparable financial measure calculated and presented in accordance with GAAP for adjusted earnings per share, a non-GAAP measure. We define adjusted earnings per share as our adjusted net income divided by the basic and diluted weighted average shares outstanding of our Class A and Class B common stock. Diluted weighted average shares outstanding is adjusted to include potential shares of Class A common stock related to unvested RSUs that were excluded from the calculation of GAAP diluted loss per share because they were anti-dilutive due to the net loss, when applicable.
Adjusted EBITDA. Net income (loss) is the most directly comparable financial measure calculated and presented in accordance with GAAP for adjusted EBITDA, a non-GAAP measure. We define adjusted EBITDA as earnings before (i) interest expense on non-funding debt (without adjustment for net warehouse interest related to loan fundings and payoff interest related to loan prepayments), (ii) taxes, (iii) depreciation and amortization and (iv) net income attributable to the non-controlling interests, and excluding (v) any change in the fair value measurements of our MSRs due to valuation assumptions, (vi) change in the fair value of contingent liabilities related to completed acquisitions, net of change in the fair value of notes receivable related to acquisitions and (vii) stock-based compensation. We exclude these items because we believe they are not reflective of our core operations or indicative of our ongoing operations.
Adjusted return on average equity. Return on average equity is the most directly comparable financial measure calculated and presented in accordance with GAAP for adjusted return on average equity, a non-GAAP measure. We define adjusted return on average equity as annualized adjusted net income as a percentage of average beginning and ending stockholders’ equity during the period.
Tangible net book value per share. Book value per share is the most directly comparable financial measure calculated and presented in accordance with GAAP for tangible net book value per share, a non-GAAP measure. We define tangible net book value per share as total stockholders’ equity attributable to Guild, less goodwill and intangible assets, net divided by the total shares of our Class A and Class B common stock outstanding.
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The following tables reconcile the most directly comparable financial measures calculated and presented in accordance with GAAP to our non-GAAP financial measures.
Reconciliation of Net (Loss) Income to Adjusted Net Income and (Loss) Earnings Per Share to Adjusted Earnings Per Share
Three Months EndedThree Months Ended
(in thousands, except per share amounts)March 31,
2025
December 31,
2024
March 31,
2025
March 31,
2024
Net (loss) income attributable to Guild$(23,897)$97,942 $(23,897)$28,498 
Add adjustments:
Change in fair value of MSRs due to model inputs and assumptions55,020 (107,405)55,020 (32,897)
Change in fair value of contingent liabilities and notes receivable due to acquisitions, net 2,001 (1,659)2,001 1,134 
Amortization of acquired intangible assets2,229 2,229 2,229 2,168 
Stock-based compensation1,602 2,023 1,602 2,137 
Tax impact of adjustments(1)
(15,335)26,604 (15,335)7,002 
Adjusted net income$21,620 $19,734 $21,620 $8,042 
Weighted average shares outstanding of Class A and Class B common stock:
Basic61,909 61,768 61,909 61,109 
Diluted61,909 62,476 61,909 62,157 
Adjusted diluted(2)
62,439 62,476 62,439 62,157 
(Loss) earnings per share—Basic$(0.39)$1.59 $(0.39)$0.47 
(Loss) earnings per share—Diluted$(0.39)$1.57 $(0.39)$0.46 
Adjusted earnings per share—Basic$0.35 $0.32 $0.35 $0.13 
Adjusted earnings per share—Diluted$0.35 $0.32 $0.35 $0.13 
___________________________
(1)Calculated using the estimated effective tax rates of 25.2%, 25.4% and 25.5% for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
(2)Adjusted diluted weighted average shares outstanding of Class A and Class B common stock for the three months ended March 31, 2025 includes 0.5 million potential shares of Class A common stock related to unvested RSUs that were excluded from the calculation of GAAP diluted loss per share because they were anti-dilutive. There were no adjustments for the three months ended December 31, 2024 and March 31, 2024.
Reconciliation of Net (Loss) Income to Adjusted EBITDA

Three Months EndedThree Months Ended
($ in thousands)
March 31,
2025
December 31,
2024
March 31,
2025
March 31,
2024
Net (loss) income$(23,959)$97,892 $(23,959)$28,400 
Add adjustments:
Interest expense on non-funding debt5,749 5,423 5,749 3,281 
Income tax (benefit) expense(7,665)30,928 (7,665)10,143 
Depreciation and amortization3,647 3,661 3,647 3,754 
Change in fair value of MSRs due to model inputs and assumptions55,020 (107,405)55,020 (32,897)
Change in fair value of contingent liabilities and notes receivable due to acquisitions, net 2,001 (1,659)2,001 1,134 
Stock-based compensation1,602 2,023 1,602 2,137 
Adjusted EBITDA$36,395 $30,863 $36,395 $15,952 
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Reconciliation of Return on Average Equity to Adjusted Return on Average Equity

Three Months EndedThree Months Ended
($ in thousands)
March 31,
2025
December 31,
2024
March 31,
2025
March 31,
2024
Income Statement Data:
Net (loss) income attributable to Guild$(23,897)$97,942$(23,897)$28,498
Adjusted net income$21,620$19,734$21,620$8,042
Denominator: Average stockholders' equity$1,227,128$1,205,953$1,227,128$1,198,822
Return on average equity
(7.8)%32.5 %(7.8)%9.5 %
Adjusted return on average equity
7.0 %6.5 %7.0 %2.7 %
Reconciliation of Book Value Per Share to Tangible Net Book Value Per Share
(in thousands, except per share amounts)March 31,
2025
December 31,
2024
Total stockholders' equity$1,200,245 $1,254,010 
Less: non-controlling interests425 487 
Total stockholders' equity attributable to Guild$1,199,820 $1,253,523 
Adjustments:
Goodwill(198,724)(198,724)
Intangible assets, net(25,041)(27,270)
Tangible common equity$976,055 $1,027,529 
Ending shares of Class A and Class B common stock outstanding61,891 61,926 
Book value per share$19.39 $20.24 
Tangible net book value per share(1)
$15.77 $16.59 
___________________________
(1)Tangible net book value per share uses the same denominator as book value per share.
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Results of Operations
The following tables summarize our Condensed Consolidated Statements of Operations for the three months ended March 31, 2025 compared to December 31, 2024 and the three months ended March 31, 2025 compared to 2024.
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Revenue
Loan origination fees and gain on sale of loans, net$185,213 $203,272 $(18,059)(8.9)%
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net2,915 3,312 (397)(12.0)%
Loan servicing and other fees72,751 70,876 1,875 2.6 %
Valuation adjustment of mortgage servicing rights(69,936)84,319 (154,255)(182.9)%
Interest income29,094 41,694 (12,600)(30.2)%
Interest expense(22,079)(31,316)9,237 29.5 %
Other income, net528 830 (302)(36.4)%
Net revenue198,486 372,987 (174,501)(46.8)%
Expenses
Salaries, incentive compensation and benefits173,212 196,246 (23,034)(11.7)%
General and administrative29,153 22,777 6,376 28.0 %
Occupancy, equipment and communication21,720 20,375 1,345 6.6 %
Depreciation and amortization3,647 3,661 (14)(0.4)%
Provision for foreclosure losses2,378 1,108 1,270 114.6 %
Total expenses230,110 244,167 (14,057)(5.8)%
(Loss) income before income taxes(31,624)128,820 (160,444)(124.5)%
Income tax (benefit) expense(7,665)30,928 (38,593)(124.8)%
Net (loss) income(23,959)97,892 (121,851)(124.5)%
Net loss attributable to non-controlling interests(62)(50)(12)(24.0)%
Net (loss) income attributable to Guild$(23,897)$97,942 $(121,839)(124.4)%
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Three Months Ended
($ in thousands)March 31,
2025
March 31,
2024
$ Change% Change
Revenue
Loan origination fees and gain on sale of loans, net$185,213 $134,060 $51,153 38.2 %
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net2,915 3,230 (315)(9.8)%
Loan servicing and other fees72,751 65,788 6,963 10.6 %
Valuation adjustment of mortgage servicing rights(69,936)20,778 (90,714)(436.6)%
Interest income29,094 24,728 4,366 17.7 %
Interest expense(22,079)(16,541)(5,538)(33.5)%
Other income (expense), net528 (261)789 302.3 %
Net revenue198,486 231,782 (33,296)(14.4)%
Expenses
Salaries, incentive compensation and benefits173,212 140,067 33,145 23.7 %
General and administrative29,153 29,211 (58)(0.2)%
Occupancy, equipment and communication21,720 19,815 1,905 9.6 %
Depreciation and amortization3,647 3,754 (107)(2.9)%
Provision for foreclosure losses2,378 392 1,986 506.6 %
Total expenses230,110 193,239 36,871 19.1 %
(Loss) income before income taxes(31,624)38,543 (70,167)(182.0)%
Income tax (benefit) expense(7,665)10,143 (17,808)(175.6)%
Net (loss) income(23,959)28,400 (52,359)(184.4)%
Net loss attributable to non-controlling interests(62)(98)36 36.7 %
Net (loss) income attributable to Guild$(23,897)$28,498 $(52,395)(183.9)%
Revenue
Loan Origination Fees and Gain on Sale of Loans, Net
The tables below provide additional detail regarding the loan origination fees and gain on sale of loans, net for the periods presented.
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Gain on sale of loans$122,914 $133,779 $(10,865)(8.1)%
Loan origination fees23,215 24,263 (1,048)(4.3)%
Fair value of originated MSRs38,484 62,078 (23,594)(38.0)%
Changes in fair value of mortgage loans held for sale (“MLHS”) and IRLCs
26,795 (29,871)56,666 189.7 %
Changes in fair value of forward commitments(21,100)17,211 (38,311)(222.6)%
Provision for investor reserves(5,095)(4,188)(907)(21.7)%
Total loan origination fees and gain on sale of loans, net$185,213 $203,272 $(18,059)(8.9)%
The decrease in gain on sale of loans for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 was driven by a decrease in loan sales of $1.5 billion, or 22.9% and offset by the increase in gain on sale margin.

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The decrease in the fair value of originated MSRs for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 was due to the decrease in retained sales and overall declines in MSR value in the quarter as interest rates fluctuated.
The change in fair value of MLHS and IRLC for the three months ended March 31, 2025 was driven by an increase in pull-through adjusted locked volume and loans held for sale as of period end, as well as an increase in valuations.
The change in fair value of forward commitments for the three months ended March 31, 2025 of $21.1 million was driven by the increase in volume of forward commitments consistent with the increase in volume of the interest rate lock commitments and loans held for sale, as well as unfavorable market pricing and volatility as compared to the previous quarter.
The increase in provision for investor reserves for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 is due to an increase in forecasted loss estimates based on recent repurchase and loan sale activity.
Three Months Ended
($ in thousands)March 31,
2025
March 31,
2024
$ Change% Change
Gain on sale of loans$122,914 $67,586 $55,328 81.9 %
Loan origination fees23,215 11,267 11,948 106.0 %
Fair value of originated MSRs38,484 34,234 4,250 12.4 %
Changes in fair value of MLHS and IRLCs26,795 5,105 21,690 424.9 %
Changes in fair value of forward commitments(21,100)16,388 (37,488)(228.8)%
Provision for investor reserves(5,095)(520)(4,575)(879.8)%
Total loan origination fees and gain on sale of loans, net$185,213 $134,060 $51,153 38.2 %
The increase in gain on sale of loans for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 was driven by an increase in loan sales as well as an increase in gain on sale margins and gains on settled commitments.
Loan origination fees for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 increased $11.9 million, or 106.0% due to the increase in loan volume and a shift in product mix towards loans with higher origination fees.
The increase in the fair value of originated MSRs for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 was due to an increase in retained sales volume for the three months ended March 31, 2024 and offset by a decrease in the average value of originated MSRs.
The change in fair value of MLHS and IRLC for the three months ended March 31, 2025 was driven by an increase in pull-through adjusted locked volume and loans held for sale as of period end and a slight increase in valuations.
The change in fair value of forward commitments for the three months ended March 31, 2025 of $21.1 million was driven by an increase in the volume of forward commitments consistent with the increase in volume of the interest rate lock commitments and loans held for sale, as well as unfavorable market pricing and volatility as compared to the prior year.
The increase in provision for investor reserves for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 is due to an increase in loan origination activity as well as updates to forecasted loss estimates based on recent repurchase and loan sale activity.
Gain on Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings, Net
The gain on origination and securitization related to our reverse mortgage portfolio was $2.9 million, $3.3 million and $3.2 million for the three months ended March 31, 2025, December 31, 2024 and March 31, 2024, respectively.
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Loan Servicing and Other Fees
The tables below provide additional details regarding our loan servicing and other fees for the periods presented.
Three Months Ended% Change
($ in thousands)March 31,
2025
December 31,
2024
$ Change
Servicing fee income
$71,300 $70,390 $910 1.3 %
Late fees2,548 2,180 368 16.9 %
Other ancillary servicing revenue and fees(1,097)(1,694)597 35.2 %
Total loan servicing and other fees$72,751 $70,876 $1,875 2.6 %
Loan servicing and other fees increased 2.6% for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024, from $70.9 million to $72.8 million. The increase was mostly due to the 1.4% increase in the average UPB of our servicing portfolio and the increase in the average number of loans serviced.
Three Months Ended% Change
($ in thousands)March 31,
2025
March 31,
2024
$ Change
Servicing fee income
$71,300 $64,034 $7,266 11.3 %
Late fees2,548 2,056 492 23.9 %
Other ancillary servicing revenue and fees(1,097)(302)(795)(263.2)%
Total loan servicing and other fees$72,751 $65,788 $6,963 10.6 %
Loan servicing and other fees increased 10.6% for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, from $65.8 million to $72.8 million. The increase was mostly due to the 9.1% increase in the average UPB of our servicing portfolio and the increase in the average number of loans serviced.
Valuation Adjustment of Mortgage Servicing Rights
The tables below provide the components of our MSR valuation adjustment for the periods presented.
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Change in fair value of MSRs due to collection/realization of cash flows$(14,916)$(23,086)$8,170 35.4 %
Change in fair value of MSRs due to model inputs and assumptions(55,020)107,405 (162,425)(151.2)%
Total MSR valuation adjustment$(69,936)$84,319 $(154,255)(182.9)%
Three Months Ended
($ in thousands)March 31,
2025
March 31,
2024
$ Change% Change
Change in fair value of MSRs due to collection/realization of cash flows$(14,916)$(12,119)$(2,797)(23.1)%
Change in fair value of MSRs due to model inputs and assumptions(55,020)32,897 (87,917)(267.2)%
Total MSR valuation adjustment$(69,936)$20,778 $(90,714)(436.6)%
The fair value of MSRs is driven by changes in mortgage interest rates and prepayment speeds, which generally move inversely. Rising rates slow prepayments, increasing MSR value, while falling rates accelerate prepayments, reducing MSR value. Other factors, such as discount rates and servicing cost, also affect fair value. The weighted average estimated prepayment speed of loans in our servicing portfolio increased to 8.6% at March 31, 2025 compared to 8.2% at December 31, 2024, and 8.0% at March 31, 2024. The 30-year mortgage interest rate decreased during the three months ended March 31, 2025, resulting in an increase in estimated prepayment speed, leading to a $55.0 million decrease in fair value of MSRs during the three months ended March 31, 2025. Actual prepayments decreased 31.9% from $1.6 billion during the three months ended December 31, 2024 to $1.1 billion during the three months ended March 31, 2025, leading to $8.2 million lower
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collection/realization of cash flows compared to prior quarter. Prepayments increased 45.8% from $0.8 billion for the three months ended March 31, 2024 to $1.1 billion for the three months ended March 31, 2025, leading to $2.8 million higher collection/realization of cash flows compared to prior year.
Interest Income
The tables below provide additional details regarding our interest income for the periods presented.
 
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Interest income, funding$17,786 $26,635 $(8,849)(33.2)%
Interest income earnings credit9,967 13,569 (3,602)(26.5)%
Other1,341 1,490 (149)(10.0)%
Total interest income$29,094 $41,694 $(12,600)(30.2)%
Interest income, funding decreased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to a decrease in origination volume of 22.9% and a decrease in the daily average balance of our loans held for sale.
Interest income earnings credit decreased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to a decrease in the earnings credit rate and lower cash balances with our banking partners.
 Three Months Ended% Change
($ in thousands)March 31,
2025
March 31,
2024
$ Change
Interest income, funding$17,786 $12,695 $5,091 40.1 %
Interest income earnings credit9,967 11,148 (1,181)(10.6)%
Other1,341 885 456 51.5 %
Total interest income$29,094 $24,728 $4,366 17.7 %
Interest income, funding increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 due to an increase in origination volume.
Interest income earnings credit decreased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 due a decrease in the earnings credit rate partially offset by higher cash balances with our banking partners.
Interest Expense
The tables below provide additional details regarding our interest expense for the periods presented.
 
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Interest expense, funding facilities$13,619 $22,783 $(9,164)(40.2)%
Interest expense, other financing6,028 5,761 267 4.6 %
Bank servicing charges1,855 1,807 48 2.7 %
Payoff interest expense577 965 (388)(40.2)%
Total interest expense$22,079 $31,316 $(9,237)(29.5)%
Interest expense, funding facilities decreased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to lower average daily balances held with our warehouse lenders as origination volumes have decreased, and a decrease in time from close to purchase.
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 Three Months Ended% Change
($ in thousands)March 31,
2025
March 31,
2024
$ Change
Interest expense, funding facilities$13,619 $11,188 $2,431 21.7 %
Interest expense, other financing6,028 3,590 2,438 67.9 %
Bank servicing charges1,855 1,379 476 34.5 %
Payoff interest expense577 384 193 50.3 %
Total interest expense$22,079 $16,541 $5,538 33.5 %
Interest expense funding facilities increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 primarily due to the increase in average daily balances held with our warehouse lenders due to the increase in origination volume.
Interest expense, other financing increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 primarily due to an increase in the average balances on our notes payable.
Expenses
Salaries, Incentive Compensation and Benefits
The tables below provide additional details regarding our salaries, incentives compensation and benefits expense for the periods presented.
 
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Salaries$86,217 $90,719 $(4,502)(5.0)%
Incentive compensation58,744 75,908 (17,164)(22.6)%
Benefits28,251 29,619 (1,368)(4.6)%
Total salaries, incentive compensation and benefits expense$173,212 $196,246 $(23,034)(11.7)%
Salaries expense decreased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024, primarily due to lower costs per full-time employee and decreases in bonus expense driven by lower volume and acquisition related activity.
Incentive compensation expense decreased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024, primarily due to the decrease in origination volume.
 Three Months Ended% Change
($ in thousands)March 31,
2025
March 31,
2024
$ Change
Salaries$86,217 $73,990 $12,227 16.5 %
Incentive compensation58,744 42,081 16,663 39.6 %
Benefits28,251 23,996 4,255 17.7 %
Total salaries, incentive compensation and benefits expense$173,212 $140,067 $33,145 23.7 %
Salaries expense increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, due to increased headcount related to acquisitions.
Incentive compensation expense increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, primarily due to the increase in origination volume of 35.1%.
Benefits expense increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, primarily due to increased headcount and overall compensation increases.
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General and Administrative
The tables below provide additional details regarding our general and administrative expense for the periods presented.
 
Three Months Ended
$ Change% Change
($ in thousands)March 31,
2025
December 31,
2024
Professional fees$12,499 $12,336 $163 1.3 %
Advertising and promotions8,500 5,145 3,355 65.2 %
Office supplies, travel and entertainment3,786 3,742 44 1.2 %
Contingent liability and notes receivable fair value adjustment, net
2,001 (1,659)3,660 220.6 %
Other
2,367 3,213 (846)(26.3)%
Total general and administrative expense$29,153 $22,777 $6,376 28.0 %
Advertising and promotions expense increased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024, due to our annual sales meeting that occurred during the quarter.
Contingent liability and notes receivable fair value adjustment increased for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to revisions made to the estimated fair value of earn-out obligations related to our acquisitions based on latest forecasted amounts.
 Three Months Ended$ Change% Change
($ in thousands)March 31,
2025
March 31,
2024
Professional fees$12,499 $15,055 $(2,556)(17.0)%
Advertising and promotions8,500 7,661 839 11.0 %
Office supplies, travel and entertainment3,786 3,798 (12)(0.3)%
Contingent liability and notes receivable fair value adjustment, net
2,001 1,134 867 76.5 %
Other
2,367 1,563 804 51.4 %
Total general and administrative expense$29,153 $29,211 $(58)(0.2)%
Professional fees decreased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, due to decreases in legal fees and settlements of $2.6 million and $1.3 million for accounting and other professional fees, offset by an increase in per-loan verification fees as a result of third-party pricing increases and increases in origination volume.
Advertising and promotions expense increased for the three months ended March 31, 2025 compared to the three months ended March 31, 2024, primarily due to an increase in marketing costs to support the increase in the number of our sales professionals and origination volumes.
The increase to the contingent liability fair value adjustment, net during the three months ended March 31, 2025 compared to the three months ended March 31, 2024 was due to new acquisitions in the current year and revisions made to the estimated fair value of earn-out obligations based on latest forecasted amounts.
Other expenses increased during the three months ended March 31, 2025 compared to the three months ended March 31, 2024 primarily due to subservicing fee expense for an MSR portfolio purchased in the second quarter of 2024.
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Occupancy, Equipment and Communication
The tables below provide additional details regarding our occupancy, equipment and communication expense for the periods presented.
 
Three Months Ended
($ in thousands)March 31,
2025
December 31,
2024
$ Change% Change
Occupancy$11,106 $10,947 $159 1.5 %
Equipment2,473 2,511 (38)(1.5)%
Communication8,141 6,917 1,224 17.7 %
Total occupancy, equipment and communication expense$21,720 $20,375 $1,345 6.6 %
Total occupancy, equipment and communication expense increased from $20.4 million for the three months ended December 31, 2024 to $21.7 million for the three months ended March 31, 2025 due to an increase in communication expenses related to annual vendor software license renewals.
 Three Months Ended% Change
($ in thousands)March 31,
2025
March 31,
2024
$ Change
Occupancy$11,106 $11,133 $(27)(0.2)%
Equipment2,473 2,043 430 21.0 %
Communication8,141 6,639 1,502 22.6 %
Total occupancy, equipment and communication expense$21,720 $19,815 $1,905 9.6 %
Total occupancy, equipment and communication expense increased from $19.8 million for the three months ended March 31, 2024 to $21.7 million for the three months ended March 31, 2025 due to an increase in equipment and communication expense related to leased equipment rental and vendor software licenses due to headcount and acquisition growth.
Depreciation and Amortization
Depreciation and amortization expense decreased slightly from $3.7 million for the three months ended December 31, 2024 to $3.6 million for the three months ended March 31, 2025 due to lower depreciation expense on fixed assets. Depreciation and amortization expense decreased from $3.8 million during the three months ended March 31, 2024 to $3.6 million for the three months ended March 31, 2025 due to lower depreciation expense on capitalized software.
Provision for Foreclosure Losses
Our provision for foreclosure losses increased from a provision of $1.1 million for the three months ended December 31, 2024 to $2.4 million for the three months ended March 31, 2025, primarily due to an increase in the number of loans in foreclosure related to the expiration of VA foreclosure moratorium. Our provision for foreclosure losses increased from a provision of $0.4 million for the three months ended March 31, 2024 to $2.4 million for the three months ended March 31, 2025 due to an increase in number of loans in foreclosure, partially offset by the average loss rate experienced on loans in foreclosure.
Our 60-plus days delinquency rate was 1.8%, 2.0% and 1.6% at March 31, 2025, December 31, 2024 and March 31, 2024, respectively. The delinquency rate decreased compared to the prior quarter primarily due to seasonality. We continue to monitor foreclosure reserves and potential losses regularly to assess if further changes are needed.
Income Taxes
Income tax decreased from an expense of $30.9 million for the three months ended December 31, 2024 to a benefit of $7.7 million for the three months ended March 31, 2025. The effective tax rates for the three months ended March 31, 2025 and December 31, 2024 were 24.2% and 24.0%, respectively. Income tax decreased from an expense of $10.1 million for the three months ended March 31, 2024 to a benefit of $7.7 million for the three months ended March 31, 2025. The effective tax rates for the three months ended March 31, 2025 and 2024 were 24.2% and 26.3%, respectively. The decrease in income tax expense for three months ended March 31, 2025 was primarily driven by the change from net income to net loss from the prior quarter and prior year.
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Segment Results
Our operations are comprised of two distinct but related reportable segments that we refer to as our origination and servicing segments. We operate our origination segment from office locations throughout the United States. Our licensed sales professionals and support staff cultivate deep relationships with our referral partners and clients and provide a customized approach to the loan transaction, whether it is a purchase or a refinance. Although our origination and servicing segments are separated for this presentation, management sees the two segments as intricately related and interdependent. We believe that our servicing segment provides a steady stream of revenue to support our origination segment and that, more importantly, our servicing segment positions us to build longstanding client relationships that drive repeat and referral business back to the origination segment to recapture our clients’ future mortgage transactions. In particular, the growth of our servicing segment is dependent on the continued growth of our origination volume because our servicing portfolio consists primarily of originated MSRs.
Financial results from our acquisitions are integrated into their respective segments after the close of the transactions. Revenues and expenses from our acquisitions are allocated primarily to our origination segment. See below for an overview and discussion of each of our segments’ results for three months ended March 31, 2025 compared to the three months ended December 31, 2024 and the three months ended March 31, 2025 compared to the three months ended March 31, 2024. These results do not include unallocated corporate costs. See “Note 16—Segments” of the “Notes to Condensed Consolidated Financial Statements” in Part I, Item 1 of this Quarterly Report for additional information about our segments.
Origination
The tables below provide additional details regarding our origination segment results for the periods presented.
Three Months Ended
($ and units in thousands)
March 31,
2025
December 31,
2024
Change
% Change
Total originations(1)
$5,204,565 $6,746,440 $(1,541,875)(22.9)%
Total originations (units)(2)
15.3 19.6 (4.3)(21.9)%
Loan origination fees and gain on sale, net$184,161 $202,692 $(18,531)(9.1)%
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net2,915 3,312 (397)(12.0)%
Interest income, net3,003 2,936 67 2.3 %
Other income, net522 765 (243)(31.8)%
Net revenue190,601 209,705 (19,104)(9.1)%
Salaries, incentive compensation and benefits149,921 173,087 (23,166)(13.4)%
General and administrative21,573 14,889 6,684 44.9 %
Occupancy, equipment and communication18,542 17,410 1,132 6.5 %
Depreciation and amortization3,421 3,477 (56)(1.6)%
Total expenses193,457 208,863 (15,406)(7.4)%
Net (loss) income allocated to origination$(2,856)$842 $(3,698)(439.2)%
__________________________
(1)Total originations includes retail forward and reverse, brokered, wholesale and correspondent loans.
(2)Total origination units excludes second lien mortgages originated at the same time as the first mortgage or shortly thereafter.
The net income allocated to our origination segment declined by $3.7 million, or 439.2%, for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024, primarily due to a decrease in net revenue of $19.1 million, or 9.1%, offset by a 7.4% decrease in volume related expenses.
Total originations decreased $1.5 billion, or 22.9%, and total origination units decreased by 21.9% for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 driven by seasonality.
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Our gain on sale margins increased to 376 basis points for the three months ended March 31, 2025 from 317 basis points for the previous quarter ended December 31, 2024 due to interest rate and market volatility.
Our purchase volume percentage increased from 82.3% to 87.6% of total originations for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to interest rate decreases seen during the prior quarter which led to an increase in refinance activity.
The percentage of service retained originations decreased to 60.2% for the three months ended March 31, 2025 compared to 63.5% for the previous quarter ended December 31, 2024 due to continued higher execution opportunities on service released sales.
Three Months Ended
($ and units in thousands)
March 31,
2025
March 31,
2024
Change
% Change
Total originations(1)
$5,204,565 $3,852,539 $1,352,026 35.1 %
Total originations (units)(2)
15.3 11.9 3.4 28.6 %
Loan origination fees and gain on sale, net$184,161 $133,664 $50,497 37.8 %
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net2,915 3,230 (315)(9.8)%
Interest income, net3,003 664 2,339 352.3 %
Other income, net522 364 158 43.4 %
Net revenue190,601 137,922 52,679 38.2 %
Salaries, incentive compensation and benefits149,921 121,105 28,816 23.8 %
General and administrative21,573 20,548 1,025 5.0 %
Occupancy, equipment and communication18,542 16,935 1,607 9.5 %
Depreciation and amortization3,421 3,491 (70)(2.0)%
Total expenses193,457 162,079 31,378 19.4 %
Net loss allocated to origination$(2,856)$(24,157)$21,301 88.2 %
__________________________
(1)Total originations includes retail forward and reverse, brokered, wholesale and correspondent loans.
(2)Total origination units excludes second lien mortgages originated at the same time as the first mortgage or shortly thereafter.
The net loss allocated to our origination segment improved significantly by $21.3 million, or 88.2%, for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 primarily due to an increase in net revenue of $52.7 million, or 38.2%, which was partially offset by our 19.4% increase in volume related expenses, showing our ability to scale as we grow originations.
Total originations increased $1.4 billion, or 35.1%, and total origination units increased by 28.6% for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 driven by expansion from prior year acquisition and organic recruiting.
Our gain on sale margins increased to 376 basis points for the three months ended March 31, 2025 from 364 basis points for the three months ended March 31, 2024 due to interest rate and market volatility.
Our purchase volume percentage decreased slightly from 90.8% to 87.6% of total originations for the three months ended March 31, 2025 compared to the three months ended March 31, 2024 driven by increased refinance activity led by periodic drops in interest rates during the first quarter of 2025.
The percentage of service retained originations decreased to 60.2% for the three months ended March 31, 2025 compared to 72.2% for the three months ended March 31, 2024 due to receiving higher execution on service released sales.
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Servicing
The tables below provide additional details regarding our servicing segment results for the periods presented.
Three Months Ended
($ and units in thousands)March 31,
2025
December 31,
2024
Change
% Change
Average UPB of servicing portfolio(1)
$93,502,278 $92,242,013 $1,260,265 1.4 %
Average loans serviced(2)
372 368 1.1 %
Loan servicing and other fees$72,751 $70,876 $1,875 2.6 %
Loan origination fees and gain on sale, net1,052 580 472 81.4 %
Other income, net49 (48)(98.0)%
Total revenue73,804 71,505 2,299 3.2 %
Valuation adjustment of MSRs(69,936)84,319 (154,255)(182.9)%
Interest income, net9,112 12,267 (3,155)(25.7)%
Net revenue12,980 168,091 (155,111)(92.3)%
Salaries, incentive compensation and benefits10,172 9,823 349 3.6 %
General and administrative3,720 3,570 150 4.2 %
Occupancy, equipment and communication1,142 1,120 22 2.0 %
Depreciation and amortization133 108 25 23.1 %
Provision for foreclosure losses2,378 1,108 1,270 114.6 %
Total expenses17,545 15,729 1,816 11.5 %
Net (loss) income allocated to servicing$(4,565)$152,362 $(156,927)(103.0)%
__________________________
(1)Excludes subserviced and reverse mortgage loans, which had UPB of $1.9 billion and $1.9 billion as of March 31, 2025 and December 31, 2024, respectively, and includes loans held for sale and pending service release loans of $1.5 billion and $1.6 billion, respectively.
(2)Includes loans held for sale and pending service release loans, which had period end number of loans serviced of approximately 6 thousand and 5 thousand as of March 31, 2025 and December 31, 2024, respectively.
Net income allocated to servicing decreased significantly by $156.9 million, or 103.0%, for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 primarily due a $154.3 million decrease in the valuation adjustment of MSRs during the quarter. See discussion above under “—Results of Operations—Revenue—Valuation Adjustment of Mortgage Servicing Rights”.
Total revenue for the three months ended March 31, 2025 increased 3.2% compared to the previous quarter ended December 31, 2024, in line with the increase in average UPB of the servicing portfolio of 1.4% and the increase in average number of loans serviced by 1.1% for the same period.
The provision for foreclosure losses increased $1.3 million, or 114.6% for the three months ended March 31, 2025 compared to the previous quarter ended December 31, 2024 due to an increase in expected losses. See discussion above under “—Results of Operations—Expenses—Provision for Foreclosure Losses”.
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Three Months Ended
($ and units in thousands)March 31,
2025
March 31,
2024
Change
% Change
Average UPB of servicing portfolio(1)
$93,502,278 $85,676,487 $7,825,791 9.1 %
Average loans serviced(2)
372 347 25 7.2 %
Loan servicing and other fees$72,751 $65,788 $6,963 10.6 %
Loan origination fees and gain on sale, net1,052 396 656 165.7 %
Other income, net22 (21)(95.5)%
Total revenue73,804 66,206 7,598 11.5 %
Valuation adjustment of MSRs(69,936)20,778 (90,714)(436.6)%
Interest income, net9,112 10,456 (1,344)(12.9)%
Net revenue12,980 97,440 (84,460)(86.7)%
Salaries, incentive compensation and benefits10,172 8,145 2,027 24.9 %
General and administrative3,720 3,862 (142)(3.7)%
Occupancy, equipment and communication1,142 966 176 18.2 %
Depreciation and amortization133 141 (8)(5.7)%
Provision for foreclosure losses2,378 392 1,986 506.6 %
Total expenses17,545 13,506 4,039 29.9 %
Net (loss) income allocated to servicing$(4,565)$83,934 $(88,499)(105.4)%
__________________________
(1)Excludes subserviced and reverse mortgage loans, which had UPB of $1.9 billion and $320.7 million as of March 31, 2025 and 2024, respectively, and includes loans held for sale and pending service release loans of $1.5 billion and $1.2 billion, respectively.
(2)Includes loans held for sale and pending service release loans, which had period end number of loans serviced of approximately 6 thousand and 4 thousand as of March 31, 2025 and 2024, respectively.
Net income allocated to servicing decreased significantly by $88.5 million, or 105.4%, for the three months ended March 31, 2025 compared to March 31, 2024 primarily due to a $90.7 million decrease in the valuation adjustment of MSRs during the period.
Total revenue for the three months ended March 31, 2025 increased 11.5% compared to the three months ended March 31, 2024, in line with the increase in average UPB of the servicing portfolio of 9.1% and the increase in average number of loans serviced by 7.2% for the same period.
Liquidity, Capital Resources and Cash Flows
Historically, our primary sources of liquidity have included:
cash flows from our operations, including:
sale of whole loans into the secondary market;
loan origination fees;
servicing fee income; and
interest income on MLHS;
borrowings on warehouse lines of credit to originate mortgage loans; and
borrowings on our notes payable.
Historically, our primary uses of funds have included:
cash flows used in our operations, including but not limited to:
origination of MLHS;
payment of interest expense; and
payment of operating expenses, including personnel costs and IT infrastructure;
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advances of interest/taxes or other payments on loans serviced;
repayments on warehouse lines of credit;
repayments on our notes payable;
acquisitions of other mortgage businesses;
share repurchases; and
payment of dividends.
We are also subject to contingencies that may have a significant effect on the use of our cash, such as earn-outs on our prior acquisitions. We believe that our cash flows from operations and other available sources of liquidity will be sufficient to fund our operations and meet our material cash requirements for the next twelve months. We believe we will meet longer-term expected future cash requirements and obligations through a combination of existing cash and cash equivalent balances, cash flow from operations, and amounts available for borrowing under our loan funding facilities.
Debt Obligations
In order to originate and aggregate loans for sale into the secondary market, we use our own working capital and borrow or obtain money on a short-term basis, primarily through committed and uncommitted loan funding facilities that we have established with large national and global banks. We fund substantially all of the mortgage loans we close through borrowings under our loan funding facilities.
Our loan funding facilities are primarily in the form of master repurchase agreements, which we refer to as “warehouse lines of credit.” Loans financed under these facilities are generally financed at approximately 97% to 98% of the principal balance of the loan (although certain types of loans are financed at lower percentages of the principal balance of the loan), which requires us to fund the balance from cash generated from our operations. Once closed, the underlying mortgage loan that is held for sale is pledged as collateral for the borrowing or advance that was made under these loan funding facilities. In most cases, the loans will remain in one of the loan funding facilities for only a short time, generally less than one month, until the loans are pooled and sold. During 2025, our loans remained on warehouse lines of credit for an average of 16 days. During the time the loans are held for sale, we earn interest income from the borrower on the underlying mortgage loan. This income is partially offset by the interest and fees we must pay under the loan funding facilities.
When we sell a pool of loans in the secondary market, the proceeds received from the sale of the loans are used to pay back the amounts we owe on the loan funding facilities. We rely on the cash generated from the sale of loans to fund future loans and repay borrowings under our loan funding facilities.
As of March 31, 2025, we had twelve different loan funding facilities in different amounts and with various maturities, including an early buyout facility. The early buyout facility allows us to purchase certain delinquent GNMA loans that we service and finance them on the facility until the loan is cured or subsequently sold. As of March 31, 2025, the total facility size under our loan facilities was approximately $2.8 billion, with combined outstanding balances of approximately $1.2 billion. We are continually assessing our financing arrangements to ensure they are aligned with our business needs and make adjustments as necessary. We intend to renew our warehouse lines of credit maturing in the next twelve months.
As of March 31, 2025, we had three different notes payable, collateralized by MSRs, in different amounts with different maturities. As of March 31, 2025, the aggregate facility size of our notes payable facilities totaled $750.0 million, with combined outstanding balances of $340.0 million. Subject to certain commitment amounts and borrowing base limitations, we had $195.0 million of borrowing capacity available under our notes payable. The borrowing capacity under our notes payable is restricted by the valuation of our servicing portfolio.
The amount of financing advanced on each individual loan under our loan funding facilities is determined by agreed upon advance rates, but may be less than the stated rate due to fluctuations in the market value of the mortgage loans securing the financings. If the lenders providing the funds under our loan funding facilities determine that the value of the loans serving as collateral for our borrowings under those facilities has decreased, they can initiate a margin call to require us to provide additional collateral or reduce the amount outstanding with respect to those loans. Our inability or unwillingness to satisfy such a request could result in the termination of the related facilities and a potential default under our other loan funding facilities. In addition, a large unanticipated margin call could have a material adverse effect on our liquidity.
The amount owed and outstanding under our loan funding facilities fluctuates significantly based on our origination volume, the amount of time it takes us to sell the loans we originate and the amount of loans we self-fund with cash. We may from time to time post surplus cash as additional collateral to buy down the effective interest rates of certain loan funding facilities or to self-fund a portion of our loan originations. As of March 31, 2025, we had posted $36.1 million in cash as additional collateral. We have the ability to draw back
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this additional collateral at any time unless a margin call has been made or a default has occurred under the relevant facilities.
Our loan funding facilities and notes payable generally require us to comply with certain operating and financial covenants and the availability of funds under these facilities are subject to, among other conditions, our continued compliance with these covenants. These financial covenants include, but are not limited to, maintaining a certain (i) minimum tangible net worth, (ii) minimum liquidity and (iii) a maximum ratio of total liabilities or total debt to tangible net worth and (iv) satisfying certain adjusted pre-tax net income requirements. We may need to seek waivers or amendments of covenants depending on future operating performance. A breach of these covenants could result in an event of default under our funding facilities, which would allow the related lenders to pursue certain remedies. In addition, each of these facilities includes cross default or cross acceleration provisions that could result in all of our funding facilities terminating if an event of default or acceleration of maturity occurs under any one of them. We were in compliance with each of these covenants as of March 31, 2025 and December 31, 2024.
Our debt obligations are summarized below by facility as of March 31, 2025:
Facility
($ in thousands)
Outstanding
Indebtedness
Total Facility
Size
Maturity
Date
Warehouse lines of credit$177,280 $250,000 1/14/2026
184,220 250,000  8/26/2025
244,041 400,000 
 
8/11/2025
29,674 60,000 5/31/2025
56,969 140,000 5/31/2025
90,143 200,000 9/2/2025
84,398 350,000 9/11/2025
69,213 300,000 
(1)
N/A
89,417 200,000 10/1/2025
12,569 75,000 
(2)
N/A
184,631 350,000 11/19/2025
4,088 200,000 11/22/2025
Total warehouse lines of credit
1,226,643 2,775,000 
Notes payable
189,000 400,000 
(3)
9/13/2028
71,000 200,000 
(4)
8/5/2027
80,000 150,000 9/7/2027
Total notes payable
340,000 750,000 
___________________________
(1)This facility's maturity date is 30 days from written notice from either the financial institution or the Company.
(2)Each buyout transaction carries a maximum term of five years from the date of repurchase.
(3)Facility provides for committed amount of $250.0 million, which can be increased up to $400.0 million.
(4)Facility provides for committed amount of $135.0 million, which can be increased up to $200.0 million.
The warehouse lines of credit and notes payable have variable rates. The weighted average interest rate for warehouse lines of credit was 5.9% and 6.7% at March 31, 2025 and December 31, 2024, respectively. The weighted average interest rate for the notes payable was 7.5% and 8.3% at March 31, 2025 and December 31, 2024, respectively.
See “Note 9—Warehouse Lines of Credit, Net” and “Note 10—Notes Payable” of the “Notes to Unaudited Condensed Consolidated Financial Statements” in Part I, Item 1 of this Quarterly Report.
Secondary Market Investors
The investors to whom we sell mortgage loans we originate in the secondary market require us to abide by certain operating and financial covenants. These covenants include maintaining (i) a certain minimum net worth, (ii) a certain minimum liquidity, (iii) a certain minimum of total liquid assets, (iv) a certain minimum ratio of adjusted net worth to total assets and (v) fidelity bond and mortgage servicing errors and omissions coverage. A breach of these covenants could result in an event of default and could disallow us to continue selling mortgage loans to one or all of these investors in the secondary market, which in turn could have a significant impact on our liquidity and results of operations. We were in compliance with each of these covenants as of March 31, 2025 and December 31, 2024.
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Cash Flows
Our cash flows are summarized below:
Three Months Ended
March 31,
($ in thousands)20252024
Net cash provided by (used in) operating activities$180,781 $(261,443)
Net cash used in investing activities(30,904)(40,942)
Net cash (used in) provided by financing activities(154,593)276,806 
Decrease in cash, cash equivalents and restricted cash$(4,716)$(25,579)
Operating activities
Our cash flows from operating activities are primarily influenced by changes in the levels of inventory of loans held for sale, as shown below:
Three Months Ended
March 31,
($ in thousands)20252024
Loans held for sale$164,527 $(224,932)
Other operating sources (uses)16,254 (36,511)
Net cash provided by (used in) operating activities$180,781 $(261,443)
For the three months ended March 31, 2025 the timing of our loan sales were higher than loan originations resulting in a net cash inflow as the level of our loans held for sale declined from prior year end compared to the three months ended March 31, 2024 where loans held for sale increased from the prior year end to March 31, 2024, resulting in cash outflows.
Investing activities
Our investing activities primarily consist of originations and payment activity on loans held for investment, strategic acquisitions and purchases of property and equipment. Cash used in investing activities decreased for the three months ended March 31, 2025 compared to the prior period, primarily due to $17.7 million used to fund acquisitions in the three months ended March 31, 2024. This was partially offset by a $6.4 million increase in cash outflow related to other investing activities.
Financing activities
Our cash flows from financing activities are primarily influenced by changes in the levels of warehouse lines of credit used to fund loan originations, which were consistent with the changes in loan origination volume.
Three Months Ended
March 31,
($ in thousands)20252024
Warehouse lines of credit$(190,810)$224,477 
Notes payable
40,000 36,234 
Other financing (uses) sources(3,783)16,095 
Net cash (used in) provided by financing activities$(154,593)$276,806 
Borrowings under warehouse lines of credit move directionally with our MLHS. When our loan originations are higher than our loan sales, borrowings on our warehouse lines of credit would typically exceed our repayments on those lines and when our loan sales exceed our loan originations, our repayments on those lines would typically be higher than our borrowings. During the three months ended March 31, 2025 the timing of our loan sales exceeded originations, resulting in a decline in loans held for sale and a decrease in borrowings under our warehouse lines therefore cash repayments were higher than borrowings.
The decrease in cash provided by other financing activities was primarily driven by $31.0 million in dividend payments during the three months ended March 31, 2025. This was offset by an increase due to net borrowings of $40.0 million during the three months ended March 31, 2025 compared to net borrowings of $36.2 million during the three months ended March 31, 2024 on our notes payable. In addition, we borrowed $37.7 million in connection with our reverse mortgage securitizations in the three months ended March 31,
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2025, which was offset by payments of $9.2 million on our HMBS-related obligations compared to $26.5 million of borrowings and $9.5 million of payments for the three months ended March 31, 2024.
Share Repurchase Program
On May 5, 2022, our Board of Directors authorized us to repurchase up to $20.0 million of our outstanding Class A common shares over the next 24 months. On March 7, 2024, our Board of Directors extended the share repurchase program to May 5, 2025 and on March 5, 2025, the share repurchase program was extended to May 5, 2026. The share repurchase program allows us to repurchase our Class A common shares from time to time on the open market or in privately negotiated transactions. We are not obligated to purchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by our Board of Directors at any time. We intend to fund any repurchases under the share repurchase program with cash on hand. During the three months ended March 31, 2025, we repurchased and subsequently retired 35,216 shares of our Class A common stock at an average purchase price of $12.94 per share, excluding commissions. As of March 31, 2025, $9.5 million remains available for repurchase.
Interest Rate Lock Commitments
We enter into IRLCs with borrowers who have applied for residential forward mortgage loans and who meet certain credit and underwriting criteria. These commitments expose us to market risk if interest rates change during the period of time in which the loan is not economically hedged or committed to be sold to an investor. We are also exposed to credit loss if a loan for which we entered into an IRLC is originated and is not sold to an investor and the related client does not perform. The collateral upon extension of credit typically consists of a first deed of trust in the mortgagor’s residential property. Commitments to originate loans do not necessarily reflect future cash requirements as some commitments are expected to expire without being drawn upon. Total commitments to originate forward mortgage loans, adjusted for pull-through, were approximately $1.7 billion and $1.0 billion as of March 31, 2025 and December 31, 2024, respectively. See “Note 14—Commitments and Contingencies” of the “Notes to Unaudited Condensed Consolidated Financial Statements” in Part I, Item 1 of this Quarterly Report.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK
As a smaller reporting company, we are not required to provide information for this item.
ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
We are required to maintain “disclosure controls and procedures,” as defined in the Rule 13a-15(e) under the Exchange Act. The Company carried out an evaluation, under the supervision and with the participation of its management, including our Chief Executive Officer and our Chief Financial Officer, of the effectiveness of the Company’s disclosure controls and procedures as of March 31, 2025. Based on this evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that our disclosure controls and procedures were effective as of March 31, 2025.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting identified during the three months ended March 31, 2025 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Inherent Limitations on Effectiveness of Controls
Our management, including our Chief Executive Officer and our Chief Financial Officer, believes that our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable assurance of achieving their objectives and are effective at the reasonable assurance level. However, our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision making can be faulty, and that breakdowns can occur because of a simple error or mistake.
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PART II—OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
We are, and from time to time may become, involved in legal and regulatory proceedings or subject to claims arising in the ordinary course of our business. We operate within highly regulated industries on a federal, state and local level and are routinely subject to various examinations and legal and regulatory proceedings in the normal and ordinary course of business. We are not presently a party to any legal or regulatory proceedings that in the opinion of our management, if determined adversely to us, would individually or taken together have a material adverse effect on our business, results of operations and financial condition.
ITEM 1A. RISK FACTORS
Other than the risk factors discussed below, there have been no material changes to the risk factors disclosed in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024, as filed with the SEC on March 7, 2025.
Significant changes to the size, structure, powers, and operations of the federal government and uncertainties regarding the potential for future changes, could cause disruptions to the regulatory environment in which we operate and could adversely impact our business and results of operations.
The current U.S. administration has implemented significant changes in federal priorities and has taken steps to change the operations, structure, and policy focus of various federal agencies, as well as regulatory priorities, policy approaches and interpretations of existing laws by those federal agencies. For example, recent executive actions and proposed legislation have changed agency mandates, modified or reduced federal agency and program funding, altered regulatory frameworks, or adjusted the size and composition of the federal workforce, including at the FHA, HUD, VA, and CFPB. Moreover, leadership transitions at key federal agencies have impacted or may impact rulemaking and enforcement priorities relevant to Guild’s business. To the extent that regulatory reform, funding changes or limitations, or program discontinuations affect the governmental agencies that support the mortgage industry, such as FHA, HUD, VA or USDA, it may affect the cost and availability of mortgage loans, the secondary home loan market or the housing market in general.
Additionally, in connection with the recent change in the federal government administration, there has been discussion regarding the privatization of Fannie Mae and Freddie Mac, which currently create financial products that support the mortgage market, reduce risks for investors and may influence mortgage rates in the U.S. Currently, the majority of our loan products are sold to either these GSEs or Ginnie Mae and the gain recognized from these sales represents a significant portion of our revenues and net earnings. If it is not possible or economical for us to continue selling mortgages to the GSEs or other loan purchasers, whether because of privatization, changes in the funding or authority of these market participants or otherwise, our business, prospects, financial condition, and results of operations could be materially and adversely affected.
Changes in economic conditions, including as a result of macroeconomic policy changes by the U.S. government, may adversely impact our business, financial condition and results of operations.
The current U.S. administration also has implemented rapid shifts in macroeconomic policies, such as those relating to trade restrictions and tariffs, which have created significant uncertainties regarding U.S. economic growth, the potential for recession, and concerns over inflation.
For example, increased or sustained inflation may lead to increases in longer-term mortgage rates, including interest rates on 30-year fixed rate mortgages. Higher interest rates may make it more difficult for our customers to afford homes, as well as reduce the rate of refinancing. Both of these effects of inflation could reduce the overall volume of mortgage originations. Additionally, the housing supply in the U.S. is sensitive to the costs of construction materials, including lumber, steel, or cement, and to the cost and availability of residential construction labor. Federal economic policies relating to tariffs and trade restrictions, and immigration, may increase or limit the availability of construction materials and labor, which in turn may limit housing supply or increase the cost of housing. If the housing supply fails to expand or contracts, prospective homeowners may not be able to afford to buy homes, potentially leading to a decrease in mortgage origination rates. Difficult conditions in the U.S. consumer, business and economic environment, including those caused by rapid and substantial shifts in U.S. economic policies, may materially adversely affect our results of operations.
Other political and economic events within the United States, including a contentious domestic political environment, changes in or disagreements over U.S. monetary policy and actions of the Federal Reserve, disagreements over long-term federal budget and deficit reduction plans, the threat of a U.S. government shutdown, disagreements over, or threats not to increase, the U.S. government’s borrowing limit (or “debt ceiling”), and risk of further downgrade of the ratings of U.S. government debt obligations, also may negatively impact financial markets and the U.S. economy.
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Further, the perception of the potential for additional, significant changes in federal economic policy also has increased uncertainty and may exacerbate declines in investor and consumer confidence, which in turn may adversely impact financial markets and the broader economy of the U.S., perhaps suddenly and to a significant degree making it difficult for us to anticipate and mitigate attendant risks.
Slow economic growth, economic contraction or recession, or shifts in broader consumer, market and business trends may significantly impact our ability to originate mortgage loans, the ability of borrowers to repay loans, our servicing revenue, the value of the collateral securing our mortgage loans, or our ability to sell our loan products in the secondary market at favorable pricing, all of which would adversely impact our business and results of operations.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Purchases of Equity Securities
The following table provides information with respect to Guild’s repurchases of shares of its Class A common stock during the three months ended March 31, 2025:
Total Number of Shares PurchasedAverage Price Paid Per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)
Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
(in thousands)(1)
January 1, 2025 to January 31, 2025
12,829 $12.79 12,829 $9,790 
February 1, 2025 to February 28, 2025
9,336 $12.55 9,336 $9,673 
March 1, 2025 to March 31, 2025
13,051 $13.36 13,051 $9,498 
Total35,216 $12.94 35,216 
_____________________________
(1)On May 5, 2022, our Board of Directors approved a share repurchase program for the repurchase of up to $20.0 million of our outstanding Class A common stock over a period of 24 months from such date. On March 7, 2024, our Board of Directors extended the share repurchase program to May 5, 2025 and on March 5, 2025, the share repurchase program was extended to May 5, 2026. As of March 31, 2025, $9.5 million remains available for repurchase. The share repurchase program allows us to repurchase shares of our Class A common stock from time to time on the open market or in privately negotiated transactions. We are not obligated to purchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by our Board of Directors at any time.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES
None.
ITEM 4. MINE SAFETY DISCLOSURES
Not Applicable.
ITEM 5. OTHER INFORMATION
Trading Plans
During the fiscal quarter ended March 31, 2025, none of our directors or officers (as defined in Rule 16a-1(f) under the Act) informed us of the adoption or termination of a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” as those terms are defined in Item 408 of Regulation S-K.
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ITEM 6. EXHIBITS
EXHIBIT INDEX
ExhibitDescription
3.1
3.2
10.1
10.2†
10.3†
10.4†
10.5†
10.6†
10.7†
10.8†
10.9†
10.10†
10.11†
10.12†
10.13†
10.14†
31.1*
31.2*
32.1**
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ExhibitDescription
101
The following financial information from Guild's Quarterly Report on Form 10-Q for the quarter ended March 31, 2025 formatted in Inline XBRL (Extensible Business Reporting Language) includes: (i) the Condensed Consolidated Balance Sheets, (ii) the Condensed Consolidated Statements of Operations, (iii) the Condensed Consolidated Statements of Changes in Stockholders’ Equity, (iv) the Condensed Consolidated Statements of Cash Flows, and (v) Notes to the Condensed Consolidated Financial Statements
104Cover Page Interactive Data File - (formatted as Inline XBRL and contained in Exhibit 101)
*    Filed herewith.
**    The certifications attached hereto are not considered “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the limitations of that section.
†    Indicates management contract or compensatory plan.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
GUILD HOLDINGS COMPANY
Dated: May 8, 2025By:/s/ Terry L. Schmidt
Name:Terry L. Schmidt
Title:Chief Executive Officer
Dated: May 8, 2025By:/s/ Desiree A. Kramer
Name:Desiree A. Kramer
Title:Chief Financial Officer
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