v3.25.1
Revenue Recognition (Tables)
 3 Months Ended
Mar. 31, 2025
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
The following table presents the Company’s revenues disaggregated by revenue source:
Three Months Ended March 31,
20252024
(In thousands)
Hosted services$55,134 $71,495 
Professional services9,566 13,654 
Total revenue$64,700 $85,149 
Schedule of Revenue by Geographic Region
Three Months Ended March 31,
20252024
(In thousands)
Americas (1)
$41,552 $62,025 
EMEA (2)
14,186 14,221 
APAC (3)
8,962 8,903 
Total revenue$64,700 $85,149 
——————————————
(1)United States, Canada, Latin America and South America (“Americas”)
(2)Europe, the Middle East and Africa (“EMEA”)
(3)Asia-Pacific (“APAC”)
Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue The opening and closing balances of the Company’s contract acquisition costs, net, and deferred revenues are as follows:
Contract Acquisition
Costs, Net
(Non-current)
Deferred Revenue
(Current)
Deferred Revenue
(Non-current)
(In thousands)
Balance as of December 31, 2023$37,354 $81,858 $183 
(Decrease) increase, net(3,795)(23,878)140 
Balance as of December 31, 2024$33,559 $57,980 $323 
(Decrease) increase, net(1,404)3,415 (141)
Balance as of March 31, 2025$32,155 $61,395 $182 
Schedule of Allowance for Uncollectible Accounts The activity in the allowance for credit losses as of the dates presented is as follows:
March 31,
2025		December 31,
2024
(In thousands)
Balance, beginning of year$8,627 $9,290 
Additions charged to costs and expenses416 14,959 
Deductions/write-offs(1,361)(15,622)
Balance, end of period
$7,682 $8,627