LivePerson maintains restructuring initiatives to realign the Company’s cost structure with its current business model. In connection with the restructuring initiatives, the Company recognized restructuring costs of $1.3 million and $3.3 million during the three months ended March 31, 2025 and 2024, respectively, which is included in restructuring costs in the accompanying condensed consolidated statements of operations. Such costs primarily include severance and other compensation costs as well as IT infrastructure contract termination costs. The restructuring activities were considered to be substantially completed as of March 31, 2025.

The following table presents the detail of the liability for the Company’s restructuring charges, which is included within Accrued expenses and other current liabilities within the condensed consolidated balance sheets as of March 31, 2025 and December 31, 2024:


	March 31, 2025		December 31, 2024
	(In thousands)
Balance, beginning of the year	$	3,028	$	2,076

IT contract termination costs	—		(1,217)
Severance and other associated costs	1,305		12,356
Cash payments	(3,127)		(10,187)
Balance, end of period	$	1,206	$	3,028

The following table presents the detail of expenses for the Company’s restructuring charges for the three months ended March 31, 2025 and 2024:


	Three Months Ended
	March 31,
	2025		2024
	(In thousands)

IT contract termination costs	$	—	$	715
Severance and other associated costs	1,305		2,594
Total restructuring costs	$	1,305	$	3,309