Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2025	Mar. 31, 2024
Disaggregation of Revenue [Line Items]
Total revenue	$ 41,344	$ 50,489
United States
Disaggregation of Revenue [Line Items]
Total revenue	41,320	50,301
International
Disaggregation of Revenue [Line Items]
Total revenue	24	188
Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	35,105	44,214
Access Control
Disaggregation of Revenue [Line Items]
Total revenue	1,645	1,925
Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	415	333
Other
Disaggregation of Revenue [Line Items]
Total revenue	1,381	1,156
Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	2,798	2,861
Hardware
Disaggregation of Revenue [Line Items]
Total revenue	18,830	29,077
Hardware \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	17,697	27,429
Hardware \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	639	1,015
Hardware \| Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	3	137
Hardware \| Other
Disaggregation of Revenue [Line Items]
Total revenue	491	496
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	3,893	3,458
Professional Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	2,993	2,713
Professional Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	475	561
Professional Services \| Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	219	16
Professional Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	206	168
Hosted Services
Disaggregation of Revenue [Line Items]
Total revenue	18,621	17,954
Hosted Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	14,415	14,072
Hosted Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	531	349
Hosted Services \| Community WiFi
Disaggregation of Revenue [Line Items]
Total revenue	193	180
Hosted Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	684	492
Hosted Services \| Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	$ 2,798	$ 2,861