v3.25.1
Segment Information (Tables)
3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Schedule of Segment Information
Segment information for the three months ended March 31, 2025 and 2024 is as follows (in thousands):
Three Months Ended March 31, 2025
Travel SolutionsHospitality
Solutions
EliminationsTotal
Revenue:
Revenue from external customers$691,408 $85,209 $— $776,617 
Intersegment revenue10,718 — (10,718)— 
Total revenue702,126 85,209 (10,718)776,617 
Less(1):
Segment cost of revenue, excluding technology costs(2)
$301,572 $37,539 $(10,718)$328,393 
Segment technology costs(3)
154,590 24,691 — 179,281 
Segment selling, general and administrative(4)
62,200 11,523 — 73,723 
Other segment adjustments(5)
(665)— — (665)
Segment adjusted EBITDA$184,429 $11,456 $— $195,885 
Three Months Ended March 31, 2024
Travel SolutionsHospitality
Solutions
EliminationsTotal
Revenue:
Revenue from external customers$704,067 $78,819 $— $782,886 
Intersegment revenue9,566 — (9,566)— 
Total revenue713,633 78,819 (9,566)782,886 
Less(1):
Segment cost of revenue, excluding technology costs(2)
$288,850 $36,559 $(9,566)$315,843 
Segment technology costs(3)
176,920 23,227 — 200,147 
Segment selling, general and administrative(4)
60,514 10,762 — 71,276 
Other segment adjustments(5)
(960)— — (960)
Segment adjusted EBITDA$188,309 $8,271 $— $196,580 

The following table sets forth the reconciliation of Total segment adjusted EBITDA to Loss from continuing operations before income taxes in our consolidated statements of operations (in thousands): 
 Three Months Ended March 31,
 20252024
Total segment adjusted EBITDA$195,885 $196,580 
Unallocated amounts and adjustments:
Corporate expenses(6)
(62,036)(63,376)
Depreciation and amortization(29,786)(34,159)
Interest expense, net(129,353)(124,747)
Loss on extinguishment of debt— (37,994)
Other, net(7)
3,776 (4,477)
Loss from continuing operations before income taxes$(21,514)$(68,173)
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(1)The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Intersegment expenses are included within the Hospitality Solutions column.
(2)Segment cost of revenue, excluding technology costs, incurred by Travel Solutions and Hospitality Solutions consists primarily of costs associated with the delivery and distribution of our products and services and includes employee-related costs for our delivery, customer operations and call center teams as well as allocated overhead such as facilities and other support costs. Cost of revenue, excluding technology costs, for Travel Solutions also includes incentive consideration expense representing payments or other consideration to travel agencies for reservations made on our GDS which accrue on a monthly basis and Cost of revenue, excluding technology costs, also includes amortization of upfront incentive consideration representing upfront payments or other consideration provided to travel agencies for reservations made on our GDS which are capitalized and amortized over the expected life of the contract.
(3)Segment technology costs incurred by Travel Solutions and Hospitality Solutions consist of expenses related to third-party providers and employee-related costs to operate, maintain and enhance our technology operations including hosting, third-party software, and other associated costs.
(4)Segment selling, general and administrative expenses consist of professional service fees, provision for expected credit losses and personnel-related expenses for employees engaged in sales, sales support, account management and administrative support.
(5)Other segment adjustments include income from equity method investments recognized by Travel Solutions.
(6)Corporate expenses include certain shared expenses such as accounting, finance, human resources, legal, corporate systems, impairment and related charges, stock-based compensation, restructuring charges (in applicable periods), legal reserves and other items not identifiable with one of our segments.
(7)Other, net includes a gain on the sale of assets of $5 million recognized in the current year period and a fair value loss from our investments in securities of $3 million recognized in the prior year period. In addition, all periods presented include foreign exchange gains and losses related to the remeasurement of foreign currency denominated balances included in our consolidated balance sheets into the relevant functional currency.