v3.25.1
Segment information (Tables)
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
Schedule of Segment Information
The following tables present our segment information for the years ended December 31, 2024, 2023 and 2022:

Year ended December 31, 2024
Air Packages,
Hotels and
Other travel
products
Financial ServicesIntersegment EliminationsCorporateTotal
Consolidated
External revenues$262,534 $493,950 $17,577 $— $— $774,061 
Inter segment revenues$— $— $33,550 $(33,550)$ $— 
Total revenues $262,534 $493,950 $51,127 $(33,550)$ $774,061 
Less:
External cost of revenue (1)
(66,996)(112,130)(27,176)— — (206,302)
Intersegment cost of revenues(14,539)(19,011)— 33,550 — — 
Payroll expense(44,986)(88,567)(15,443)— — (148,996)
Non payroll expense(30,441)(63,573)(4,243)— — (98,257)
Marketing expense(64,011)(80,350)(108)— — (144,469)
Other segment item (2)
— (842)— — — (842)
Adjusted positive EBITDA$41,561 #REF!$129,477 #REF!$4,157 #REF!$ $ $175,195 
Depreciation and amortization(10,511)(14,632)(3,430)— (10,222)(38,795)
Stock-based compensation expense— — — — (9,901)(9,901)
Restructuring, reorganization and other exit activities charges— (613)— — (2,757)(3,370)
Operating income (loss)$31,050 $114,232 $727 $ $(22,880)$123,129 
Financial results, net(89,072)
Income before income tax$34,057 
Income tax expense(6,152)
Net income for the year$27,905 
Net income attributable to Despegar.com, Corp.$27,905 
(1) Excluding of depreciation, amortization, restructuring, reorganization and other exit activities charges
(2) Other segment item include equity investment
Year ended December 31, 2023
AirPackages,
Hotels and
Other travel
products
Financial ServicesIntersegment EliminationsCorporateTotal
Consolidated
External revenues$257,649 $437,010 $11,381 $— $— $706,040 
Inter segment revenues$— $— $29,531 $(29,531)$— $— 
Total revenues$257,649 $437,010 $40,912 $(29,531)$ $706,040 
Less:
External cost of revenue (1)
(81,450)(119,601)(25,517)— — (226,568)
Intersegment cost of revenues(14,311)(15,220)— 29,531 — — 
Payroll Expense(53,320)(92,419)(14,167)— — (159,906)
Non payroll expense(31,032)(38,047)(1,992)— — (71,071)
Marketing expense(64,364)(67,491)(33)— — (131,888)
Other segment item (2)
— (1,060)— — — (1,060)
Adjusted positive / (negative) EBITDA13,172 103,172 (797)  115,547 
Depreciation and amortization(9,526)(11,673)(1,202)— (14,109)(36,510)
Stock-based compensation expense— — — — (3,454)(3,454)
Acquisition transaction costs— — — — — — 
Restructuring, reorganization and other exit activities charges— (4,546)— — (6,798)(11,344)
Operating income (loss)$3,646 $86,953 $(1,999)$ $(24,361)$64,239 
Financial results, net(36,633)
Income before income tax$27,606 
Income tax expense(3,116)
Net income for the year$24,490 
Net income attributable to Despegar.com, Corp.$24,490 
(1) Excluding of depreciation, amortization, restructuring, reorganization and other exit activities charges
(2) Other segment item include equity investment
Year ended December 31, 2022
AirPackages,
Hotels and
Other travel
products
Financial ServicesIntersegment EliminationsCorporateTotal
Consolidated
External revenues$215,782 $317,748 $4,442 $— $— $537,972 
Inter segment revenues$— $— $7,805 $(7,805)$— $— 
Total revenues$215,782 $317,748 $12,247 $(7,805)$ $537,972 
Less:
External cost of revenue (1)
(67,805)(94,927)(18,768)— — (181,500)
Intersegment cost of revenues(4,416)(3,389)— 7,805 — — 
Payroll Expense(44,074)(79,759)(6,307)— — (130,140)
Non payroll expense(30,082)(45,844)(5,347)— — (81,273)
Marketing expense(51,452)(51,408)(103)— — (102,963)
Other segment item (2)
— (164)— — — (164)
Adjusted positive / (negative) EBITDA17,953 42,257 (18,278)  41,932 
Depreciation and amortization(10,339)(12,516)(71)— (13,077)(36,003)
Stock-based compensation expense— — — — (7,292)(7,292)
Impairment charges— — — — — — 
Acquisition transaction costs(390)— — — — (390)
Restructuring, reorganization and other exit activities charges— — — — — — 
Operating income/(loss)$7,224 $29,741 $(18,349)$ $(20,369)$(1,753)
Financial results, net(45,459)
Loss before income tax$(47,212)
Income tax benefit(21,309)
Net loss for the year$(68,521)
Net loss attributable to Despegar.com, Corp.$(68,521)
(1) Excluding of depreciation, amortization, restructuring, reorganization and other exit activities charges
(2) Other segment item include equity investment
Summary of Revenues by Segment and Business Model
The following table presents our consolidated revenues from third parties by business model, revenue type and country for the years ended December 31, 2024, 2023 and 2022:
Year ended December 31,
202420232022
Business Model:
Prepay model$658,128 $619,658 $457,335 
PAD model10,260 12,709 11,364 
Interest revenue14,870 9,272 4,114 
Others (1)
90,803 64,401 65,159 
Total Revenue$774,061 $706,040 $537,972 
Revenue Type:
Commissions and service fees$652,750 $607,251 $455,790 
Incentive fees39,832 42,998 39,859 
Advertising26,200 20,594 16,166 
Destination services15,638 25,116 14,071 
Interest revenue14,870 9,272 4,114 
Financial services (2)
2,707 2,109 328 
Others (3)
22,064 (1,300)7,644 
Total Revenue$774,061 $706,040 $537,972 
Country:
Argentina$115,294 $118,239 $75,136 
Brazil270,828 230,306 144,423 
Uruguay152,577 116,364 98,249 
Mexico127,417 129,680 116,273 
Other countries (4)
107,945 111,451 103,891 
Total Revenue$774,061 $706,040 $537,972 
(1)Others includes incentive fees, advertising, breakage, loyalty revenue and financial services
(2)Financial services include Financial Intermediation Processing fee, fraud prevention services and others.
(3)As of December 31, 2024, Other includes principally revenue from breakage ($32,625, $11,620 and $8,668 December 31, 2024, 2023 and 2022, respectively) net of the effect of loyalty programs.(See Note 3)
(4)Other countries include Chile, Perú, Colombia, Ecuador and others.
Schedule of Allocation of Long-lived Assets Based on Geography
The following table presents our assets by country:
As of December 31,
2024
As of December 31,
2023
Goodwill:
Argentina$1,200 $1,200 
Brazil21,649 27,543 
Mexico79,452 97,743 
Uruguay16,839 16,839 
Other countries (1)
6,692 7,427 
Total goodwill$125,832 $150,752 
Property and equipment, net:
Argentina$4,959 $4,923 
Brazil2,581 2,759 
Mexico762 1,282 
Uruguay876 935 
United States1,686 1,410 
Other countries (2)
3,326 5,091 
Total property and equipment, net$14,190 $16,400 
Asset information by segment:
Financial Services:
Loans receivable $32,293 $36,709 
Allowance for credit losses(15,352)(13,583)
Total loans receivable, net$16,941 $23,126 
(1)Other countries include Chile, Peru and Colombia.
(2)Other countries include Chile, Peru, Colombia and Ecuador.