| Schedule of Segment Reporting Information, by Segment |
The following table sets forth the operating financial results of the Company’s singular operating segment that are regularly reviewed by the Company’s CODM for the years ended December 31, 2024 and 2023:
| | | | | | | | | | | | | For the Year Ended December 31, | | (in thousands) | 2024 | | 2023 | | Services revenue | $ | 234,247 | | | $ | 212,645 | | | Products revenue | 51,840 | | | 63,965 | | | Total revenue | $ | 286,087 | | | $ | 276,610 | | | | | | | Less: expenses | | | | | Cost of revenue, Services, excluding depreciation and amortization | $ | 93,663 | | | $ | 82,547 | | | Cost of revenue, Products, excluding depreciation and amortization | 32,498 | | | 46,016 | | | Salaries and benefits | 91,576 | | | 83,249 | | | Goodwill impairment | 65,861 | | | 78,257 | | | Depreciation and amortization | 56,218 | | | 58,363 | | | Interest expense | 52,516 | | | 43,232 | | | Professional services | 10,164 | | | 16,772 | | | Facilities and office | 8,588 | | | 11,449 | | | License, memberships and subscriptions | 8,164 | | | 7,188 | | | Channel partner commissions | 7,003 | | | 3,511 | | | Foreign exchange | 5,207 | | | (615) | | | Network services | 2,464 | | | 1,823 | | | Other | 2,431 | | | 1,283 | | | Travel and entertainment | 2,362 | | | 2,588 | | | Sales and use taxes | 2,077 | | | 1,806 | | | Marketing, advertising and promotions | 1,439 | | | 1,690 | | | Bad debt | 1,029 | | | 183 | | | Interest income | (1,120) | | | (552) | | | Change in fair value of warrant liabilities to affiliates | (4,040) | | | 6,436 | | | Income tax benefit | (5,937) | | | (4,158) | | | Loss on extinguishment of debt | — | | | 2,584 | | | Segment net loss | $ | (146,076) | | | $ | (167,042) | | | | | | | Reconciliation of profit or loss: | | | | | Adjustments and reconciling items | — | | | — | | | Consolidated net loss | $ | (146,076) | | | $ | (167,042) | |
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