| Other provisions |
As of December
31, 2024 and 2023, this item is composed as follows:
| | |
2024 | | |
2023 | |
| | |
MCh$ | | |
MCh$ | |
| Provisions for obligations of customer loyalty and merit programs | |
| 40,621 | | |
| 36,242 | |
| Provisions for lawsuits and litigation | |
| 1,592 | | |
| 1,173 | |
| Provisions for operational risk | |
| 907 | | |
| 341 | |
| Other provisions for contingencies | |
| — | | |
| 264 | |
| Total | |
| 43,120 | | |
| 38,020 | |
| (a) | The following table shows the changes in provisions during the year 2024 and 2023: |
| | |
Provisions
for
obligations
of customer
loyalty and
merit
programs | | |
Provisions
for lawsuits
and
litigation | | |
Provisions
for
operational
risk | | |
Other
provisions
for
contingencies | | |
Total | |
| | |
MCh$ | | |
MCh$ | | |
MCh$ | | |
MCh$ | | |
MCh$ | |
| | |
| | |
| | |
| | |
| | |
| |
| Balances as of January 1, 2023 | |
| 33,609 | | |
| 1,790 | | |
| 1,048 | | |
| 264 | | |
| 36,711 | |
| Provisions established | |
| 2,633 | | |
| 604 | | |
| 142 | | |
| — | | |
| 3,379 | |
| Provisions used | |
| — | | |
| (863 | ) | |
| (729 | ) | |
| — | | |
| (1,592 | ) |
| Provisions released | |
| — | | |
| (358 | ) | |
| (120 | ) | |
| — | | |
| (478 | ) |
| Balances as of December 31, 2023 | |
| 36,242 | | |
| 1,173 | | |
| 341 | | |
| 264 | | |
| 38,020 | |
| | |
| | | |
| | | |
| | | |
| | | |
| | |
| Balances as of January 1, 2024 | |
| 36,242 | | |
| 1,173 | | |
| 341 | | |
| 264 | | |
| 38,020 | |
| Provisions established | |
| 4,379 | | |
| 1,038 | | |
| 836 | | |
| — | | |
| 6,253 | |
| Provisions used | |
| — | | |
| (482 | ) | |
| (157 | ) | |
| — | | |
| (639 | ) |
| Provisions released | |
| — | | |
| (137 | ) | |
| (113 | ) | |
| (264 | ) | |
| (514 | ) |
| Balances as of December 31, 2024 | |
| 40,621 | | |
| 1,592 | | |
| 907 | | |
| — | | |
| 43,120 | |
|