v3.25.1
Pay vs Performance Disclosure
$ / shares in Thousands
12 Months Ended
Dec. 31, 2024
USD ($)
$ / shares
Dec. 31, 2023
USD ($)
$ / shares
Dec. 31, 2022
USD ($)
$ / shares
Pay vs Performance Disclosure      
Pay vs Performance Disclosure, Table
Value of Initial Fixed $100 Investment Based on:
Year
(1)
Summary Compensation Table
Total
for PEO
($)(2)
Compensation Actually Paid to
PEO
($)(3)
Average Summary
Compensation Table Total for
Non-PEO NEOs
($)(2)
Average Compensation Actually
Paid to Non-PEO NEOs
($)(4)
Company Total
Shareholder Return
($)(5)
Peer Group Total
Shareholder Return
($)(6)
Net Income (Loss)
(in thousands)
($)(7)
Adjusted EBITDA (Loss) (in thousands)
($)(8)
202412,760,578 22,388,040 4,199,271 6,945,312 34 202 (32,829)7,171 
20234,266,774 9,047,023 1,873,307 3,318,178 22 149 (133,933)(44,514)
202213,583,222 (5,051,506)896,705 (1,798,741)13 95 (156,559)(49,601)
   
Named Executive Officers, Footnote
(2)The dollar amounts reported in the table are the amounts of total compensation reported for Mr. Ehrlichman and the average amounts of total compensation reported for the other NEOs as a group, as listed in footnote (4), for each corresponding year in the "Total" column of the Summary Compensation Table, as applicable. See "NEO Compensation Tables—2024 Summary Compensation Table."
(4)The Non-PEO NEOs reported in the table represent Messrs. Tabak, Neagle, and Heimbigner for year 2022, and Messrs. Tabak and Neagle for 2023 and 2024. To calculate CAP, the following average adjustments were made to the average total compensation number shown in the Summary Compensation Table. See footnotes (a) and (b) to footnote (3) above for information on footnotes (a) and (b) in the table below.
   
Peer Group Issuers, Footnote
(6)Assumes an investment of $100 was made in the S&P 500 IT Index on December 31, 2020, and measures cumulative TSR from that date through and including December 31 of the specified year.
   
PEO Total Compensation Amount $ 12,760,578 $ 4,266,774 $ 13,583,222
PEO Actually Paid Compensation Amount $ 22,388,040 9,047,023 (5,051,506)
Adjustment To PEO Compensation, Footnote
(3)The PEO reported in the table represents Mr. Ehrlichman for all three years shown. The dollar amounts reported represent the amount of CAP as computed in accordance with Item 402(v) of Regulation S-K. The dollar amounts do not reflect the actual amount of compensation earned by or paid to Mr. Ehrlichman during the applicable year. In accordance with the requirements of Item 402(v) of Regulation S-K, the following table provides the adjustments that were made to Mr. Ehrlichman’s total compensation for each year to determine the CAP.
YearReported Summary Compensation Table
Total for PEO
($)
LessReported Value of Equity Awards
($)(a)
PlusEquity Award Adjustments
($)(b)
EqualsCAP for PEO
($)
202412,760,578 11,320,415 20,947,877 22,388,040 
20234,266,774 2,445,664 7,225,913 9,047,023 
202213,583,222 12,893,066 (5,741,662)(5,051,506)
Equity Award Adjustments
YearAdded Value of Outstanding and
Unvested Awards Granted During the
Year
($)
Added Change in Value of Outstanding and
Unvested Awards Granted in Prior Years
($)
Added Value as of Vesting Date of
Awards Granted and Vested During the
Year
($)
Added Change in Value of Awards
Granted in Prior Years and Vested During
the Year
($)
Deducted Fair Value at the End of the Prior Year of Awards that Failed to Meet Vesting Conditions During the Year
($)
Total Equity Award Adjustments
($)
202412,522,171 8,509,228 — (62,409)(21,113)20,947,877 
20236,974,212 471,227 — (199,020)(20,506)7,225,913 
20221,520,099 (6,746,516)1,520,122 (2,035,367)— (5,741,662)
(a)The grant date fair value of equity awards represents the total of the amounts reported in the “Stock Awards” and “Option Awards” columns in the Summary Compensation Table for the applicable year.
(b)The equity award adjustments for each applicable year include the addition (or subtraction, as applicable) of the following: (i) the year-end fair value of any equity awards granted in the applicable year that are outstanding and unvested as of the end of the year; (ii) the amount of change as of the end of the applicable year (from the end of the prior year) in fair value of any awards granted in prior years that are outstanding and unvested as of the end of the applicable year; (iii) for awards granted and vested in the same year for any applicable year, the amount equal to the fair value as of the vesting date; (iv) for awards granted in prior years that vest in the applicable year, the amount equal to the change as of the vesting date (from the end of the prior year) in fair value; and (v) the subtraction of the prior year year-end fair value for any awards granted in prior years that fail to meet the applicable vesting conditions during the applicable year. The fair values of RSUs and PRSUs included in the CAP to our PEO and the Average CAP to our other NEOs are calculated at the required measurement dates in accordance with FASB ASC 718, consistent with the approach used to value the awards at the grant date as described in our Form 10-K. In accordance with Item 402(v) of Regulation S-K, the fair values of unvested and outstanding equity awards were remeasured as of the end of each year, and as of each vesting date. The valuation assumptions used to calculate fair values did not materially differ from those disclosed at the grant date. Any material changes to the RSU, PRSU, and stock option fair values from the grant date (for current year grants) and from prior year-end (for prior year grants) are based on our updated stock price at the respective measurement dates, and for PRSUs, updated estimates for performance outcomes.
   
Non-PEO NEO Average Total Compensation Amount $ 4,199,271 1,873,307 896,705
Non-PEO NEO Average Compensation Actually Paid Amount $ 6,945,312 3,318,178 (1,798,741)
Adjustment to Non-PEO NEO Compensation Footnote
(4)The Non-PEO NEOs reported in the table represent Messrs. Tabak, Neagle, and Heimbigner for year 2022, and Messrs. Tabak and Neagle for 2023 and 2024. To calculate CAP, the following average adjustments were made to the average total compensation number shown in the Summary Compensation Table. See footnotes (a) and (b) to footnote (3) above for information on footnotes (a) and (b) in the table below.
Year
Average Reported Summary Compensation
Table Total for Non-PEO NEOs
($)
LessAverage Reported Value of Equity Awards
($)(a)
PlusAverage Equity Award Adjustments
($)(b)
EqualsAverage CAP for Non-PEO NEOs
($)
20244,199,271 3,336,246 6,082,287 6,945,312 
20231,873,307 856,479 2,301,350 3,318,178 
2022896,705 464,687 (2,230,759)(1,798,741)
Equity Award Adjustments
YearAdded Value of Outstanding and
Unvested Awards Granted During
the Year
($)
Added Change in Value of
Outstanding and Unvested
Awards Granted in Prior Years
($)
Added Value as of Vesting Date
of Awards Granted and Vested
During the Year
($)
Added Change in Value of
Awards Granted in Prior Years
and Vested During the Year
($)
Deducted Fair Value at the End of the Prior Year of Awards that Failed to Meet Vesting Conditions During the Year
($)
Total Equity Award Adjustments
($)
20243,762,059 2,346,205 — (20,599)(5,378)6,082,287 
20232,249,022 110,119 — (57,460)(331)2,301,350 
2022223,440 (765,032)— (635,944)(1,053,223)(2,230,759)
   
Compensation Actually Paid vs. Total Shareholder Return
20340965125591
   
Compensation Actually Paid vs. Net Income 20340965125597    
Compensation Actually Paid vs. Company Selected Measure 20340965125614    
Total Shareholder Return Vs Peer Group
20340965125591
   
Tabular List, Table
MOST IMPORTANT PERFORMANCE MEASURES TO DETERMINE 2024 COMPENSATION ACTUALLY PAID
Relative Total Shareholder ReturnRevenueAdjusted EBITDA (Loss)
   
Total Shareholder Return Amount $ 34 22 13
Peer Group Total Shareholder Return Amount 202 149 95
Net Income (Loss) $ (32,829,000) $ (133,933,000) $ (156,559,000)
Company Selected Measure Amount | $ / shares 7,171 (44,514) (49,601)
PEO Name Mr. Ehrlichman    
Additional 402(v) Disclosure We have never sponsored or maintained any defined benefit or actuarial pension plans. Therefore no pension value adjustments were made to the compensation actually paid amounts set forth in the table above. The Company has not paid nor accrued any dividends on equity awards in any applicable year.Assumes an investment of $100 was made in the Company's common stock on December 31, 2020, the first day of trading of the Company’s common stock on Nasdaq, and measures cumulative TSR from that date through and including December 31 of the specified year. Historical stock performance is not necessarily indicative of future stock performance.Reflects the Company's net income (loss) as reported in our financial statements.    
Measure:: 1      
Pay vs Performance Disclosure      
Name Relative Total Shareholder Return    
Non-GAAP Measure Description
(8)Reflects Adjusted EBITDA (Loss) for the specified year as reported in our financial statements.
   
Measure:: 2      
Pay vs Performance Disclosure      
Name Revenue    
Measure:: 3      
Pay vs Performance Disclosure      
Name Adjusted EBITDA (Loss)    
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount $ (11,320,415) $ (2,445,664) $ (12,893,066)
PEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 20,947,877 7,225,913 (5,741,662)
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 12,522,171 6,974,212 1,520,099
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 8,509,228 471,227 (6,746,516)
PEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 0 0 1,520,122
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount (62,409) (199,020) (2,035,367)
PEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount (21,113) (20,506) 0
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 3,336,246 856,479 464,687
Non-PEO NEO | Equity Awards Adjustments, Excluding Value Reported in Compensation Table      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 6,082,287 2,301,350 (2,230,759)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 3,762,059 2,249,022 223,440
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 2,346,205 110,119 (765,032)
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount 0 0 0
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount (20,599) (57,460) (635,944)
Non-PEO NEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year      
Pay vs Performance Disclosure      
Adjustment to Compensation, Amount $ (5,378) $ (331) $ (1,053,223)