In 2022, we announced organizational changes to support our enterprise strategy of accelerating our digital transformation and productivity initiatives. We recognized restructuring charges of $36.7 million related to cost saving initiatives including workforce reductions and reprioritizing our investments in technology. For severance and other operating expenses related to restructuring activities, we paid $2.7 million in cash in 2022 with nearly all the remaining $19.0 million expected to be paid in 2023.


	Twelve Months Ended December 31,
	2022
Severance(1)	$	18,872
Other selling, general, and administrative expenses(2)	15,150
Other personnel expenses(1)	2,662
Total	$	36,684

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(2) We recognized expense of $14.8 million related to the impairment of certain capitalized internally developed software projects and $0.4 million related other miscellaneous exit costs within other selling, general, and administrative expenses in our consolidated statement of operations.

The following table summarizes restructuring charges by reportable segment for the twelve months ended December 31, 2022 ($ in thousands):


	NAST		Global Forwarding		All Other and Corporate		Consolidated
Personnel expenses	$	6,323	$	3,831	$	11,380	$	21,534
Other selling, general, and administrative expenses	3,175		3,174		8,801		15,150

The following table summarizes restructuring reserves included in our consolidated balance sheet as of December 31, 2022:


	Accrued Severance and Other Personnel Expenses		Other Selling, General, and Administrative Expenses		Total
Balance, December 31, 2021	$	—	$	—	$	—
Restructuring charges	21,534		15,150		36,684
Cash payments	(2,558)		(94)		(2,652)
Settled non-cash	—		(15,056)		(15,056)
Balance, December 31, 2022	$	18,976	$	—	$	18,976