UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

(Mark One)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

x

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2014

  

  

  

  

  

  

  

  

OR

  

  

  

  

  

  

  

  

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Commission file number 1-9712

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

UNITED STATES CELLULAR CORPORATION

(Exact name of Registrant as specified in its charter)

Delaware

  

  

62-1147325

(State or other jurisdiction of incorporation or organization)

  

  

(IRS Employer Identification No.)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

8410 West Bryn Mawr, Chicago, Illinois 60631

(Address of principal executive offices) (Zip code)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Registrant's Telephone Number: (773) 399-8900

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Securities registered pursuant to Section 12(b) of the Act:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Title of each class

  

Name of each exchange on which registered

  

  

  

Common Shares, $1 par value

  

New York Stock Exchange

  

  

  

6.95% Senior Notes Due 2060

  

New York Stock Exchange

  

  

  

7.25% Senior Notes Due 2063

  

New York Stock Exchange

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Securities registered pursuant to Section 12(g) of the Act: None

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.

Yes 

No

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.

Yes 

No

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes

No

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).

Yes

No

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.

 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company.  See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer

Accelerated filer

 

Non-accelerated filer

Smaller reporting company

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes 

No

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    As of June 30, 2014, the aggregate market value of the registrant's Common Shares held by non-affiliates was approximately $547.8 million, based upon the closing price of the Common Shares on June 30, 2014 of $40.80, as reported by the New York Stock Exchange.  For purposes hereof, it was assumed that each director, executive officer and holder of 10% or more of any class of voting equity security of U.S. Cellular is an affiliate.

  

    The number of shares outstanding of each of the registrant's classes of common stock, as of January 31, 2015, is 51,010,000 Common Shares, $1 par value, and 33,006,000 Series A Common Shares, $1 par value.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

DOCUMENTS INCORPORATED BY REFERENCE

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

    Those sections or portions of the registrant's 2014 Annual Report to Shareholders (“Annual Report”), filed as Exhibit 13 hereto, and of the registrant’s Notice of Annual Meeting of Shareholders and Proxy Statement for its 2015 Annual Meeting of Shareholders (“Proxy Statement”) to be filed on or prior to April 30, 2015, described in the table of contents included herein are incorporated by reference into Parts II and III of this report.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

 

 


 

 

United States Cellular Corporation

 

         

 

Annual Report on Form 10-K

 

For the Period Ended December 31, 2014

 

 

 

TABLE OF CONTENTS

 

         

 

     

Page Number

 

Part I

   
 

Item 1  Business  

1

 

Item 1A.  Risk Factors

9

 

Item 1B.  Unresolved Staff Comments  

22

 

Item 2.  Properties

22

 

Item 3.  Legal Proceedings

22

 

Item 4.  Mine Safety Disclosures

22

       

Part II

   
 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

 

23

 

Item 6.  Selected Financial Data

23

 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations  

23

 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

23

 

Item 8.  Financial Statements and Supplementary Data  

24

 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

24

 

Item 9A.  Controls and Procedures

24

 

Item 9B.  Other Information

25

       

Part III

   
 

Item 10.  Directors, Executive Officers and Corporate Governance

26

 

Item 11.  Executive Compensation

26

 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

 

26

 

Item 13.  Certain Relationships and Related Transactions, and Director Independence  

26

 

Item 14.  Principal Accountant Fees and Services

26

       

Part IV

   
 

Item 15.  Exhibits and Financial Statement Schedules

27

               

 


 

Table of Contents 

UNITED STATES CELLULAR CORPORATION

8410 WEST BRYN MAWR AVENUE, CHICAGO ILLINOIS 60631

TELEPHONE (773) 399-8900

 

 

 

PART I

 

Item 1.  Business

 

General

 

United States Cellular Corporation (“U.S. Cellular”) provides wireless telecommunications services to approximately 4.8 million customers in 23 states, collectively representing a total population of 31.7 million.  U.S. Cellular operates in one reportable segment, wireless operations, and all of its wireless operating markets are in the United States.

 

·         U.S. Cellular’s strategy is to attract and retain wireless customers through a value proposition comprised of a high-quality network, competitive devices, plans, and pricing, and a membership experience with a local focus.

·         U.S. Cellular Common Shares trade on the New York Stock Exchange (“NYSE”) under the ticker symbol “USM”.

·         U.S. Cellular is a majority-owned subsidiary of Telephone and Data Systems, Inc. (NYSE: TDS). TDS owns 84% of U.S. Cellular, elects all of the directors of U.S. Cellular and controls over 96% of the voting power in matters other than the election of directors of U.S. Cellular.

·         U.S. Cellular was incorporated under the laws of the state of Delaware in 1983.

 

Customers, Services and Products

 

Customers.  U.S. Cellular provides service to postpaid and prepaid customers from a variety of demographic segments.  U.S. Cellular uses a segmentation model to classify businesses and consumers into logical groupings for developing new products and services, direct marketing campaigns, and retention efforts.  U.S. Cellular focuses on retail consumers, government, and small-to-mid-size business customers in vertical industries such as construction, retail, professional services and real estate.  These customers are served primarily through U.S. Cellular’s retail and direct sales channels.

 

Services.  U.S. Cellular’s postpaid customers are able to choose from a variety of national plans with voice, messaging and data usage options and pricing that are designed to fit different customer needs, usage patterns and budgets.  Helping a customer find the right pricing plan is an important element of U.S. Cellular’s brand positioning.  U.S. Cellular offers Shared Data plans that include unlimited voice minutes and text messaging combined with a variety of data usage options.  Under these plans, customers can share data usage among all users and devices connected to the plan.  Business rate plans are designed to meet the unique needs of the business customer.  U.S. Cellular’s national plans price all domestic calls as local calls, regardless of where they are made or received in the United States, with no long distance or roaming charges.  U.S. Cellular also offers prepaid service plans, which include voice, messaging and data options in a variety of ways, for a monthly fee.  In 2014, unlimited prepaid plans were launched which provide customers unlimited voice, messaging and data, including specified amounts of high speed fourth generation Long Term Evolution (“4G LTE”) data; data usage over the specified limit is provided at lower speeds to ensure customers are never without data access.   U.S. Cellular also expanded its device installment contract offerings in 2014 as discussed in “Devices and Products” below.

 

U.S. Cellular builds customer loyalty by offering high-quality network services, customer focused support services, effective pricing and other benefits including rewards points, which can be used to obtain a free wireless device or to accelerate the timing of a wireless device upgrade, as well as for other rewards such as additional lines and accessories. Certain available postpaid plans include Overage Cap, a free service that prevents voice overage charges from exceeding $50 for a National Single Line Plan or $150 for a Family Plan.

 

U.S. Cellular’s portfolio of smartphones, tablets and other connected devices (see “Devices and Products” below) is a key part of its strategy to deliver wireless devices which allow customers to stay productive, entertained and connected on the go, and are backed by U.S. Cellular’s high-speed networks, including a 4G LTE network, which, as of December 31, 2014, covered 94% of its postpaid customers.  U.S. Cellular’s 4G LTE network supports smartphone messaging, data and internet services that allow customers to access the web and social network sites, e-mail, text, picture and video message, utilize turn-by-turn GPS navigation, and browse and download thousands of applications to customize their wireless devices to fit their lifestyles.  U.S. Cellular also operates a third generation (“3G”) network, which supports nationwide roaming.

 

In 2014, U.S. Cellular launched several new services such as connected home and new international dialing.  Connected home is a professionally configured, self-installed home security and automation system whereby customers receive professional home monitoring services.  Additional services such as protection against fire and other emergencies, as well as energy and video monitoring, are also available to customers with the connected home solution.

 

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In 2014, U.S. Cellular greatly expanded its solutions to business and government customers, specifically in the areas of asset/fleet management, monitor and control, mobile automation and business communication, through offerings in machine to machine, wireless priority services, and mobile device management.  U.S. Cellular will continue to further enhance its advanced wireless services and connected solutions for consumer and business customers in 2015 and beyond.

 

Devices and Products.  U.S. Cellular offers a comprehensive range of wireless devices such as handsets, modems, mobile hotspots, home phone and tablets for use by its customers.  U.S. Cellular offers wireless devices that are compatible with some or all of its 4G LTE and 3G networks and all are compliant with the Federal Communications Commission’s (“FCC”) enhanced wireless 911 (“E-911”) requirements.  In addition, U.S. Cellular offers a wide range of accessories, significantly expanding the breadth of products offered, from wireless basics such as carrying cases, hands-free devices, batteries, battery chargers, and memory cards to related consumer electronics such as headphones, speakers, and Bluetooth keyboards to customers. U.S. Cellular also sells wireless devices to agents and other third-party distributors for resale. U.S. Cellular frequently discounts wireless devices sold to new and current customers and provides discounts on upgraded wireless devices to current customers, in order to attract new customers or to retain existing customers by reducing the cost of becoming or remaining a wireless customer.  In 2013, U.S. Cellular began offering customers the option to purchase certain devices under installment contracts over a period of up to 24 months and, in 2014, began offering financing under installment contracts for all wireless devices.  For certain installment plans, after a specified period of time, the customer may have the right to upgrade to a new device, thus enabling customers to more easily access the latest smartphones and provide a better overall customer experience. 

 

U.S. Cellular continues to offer several programs which allow the customer to receive a replacement device through a retail store or through direct mail.  U.S. Cellular also has enhanced its Device Protection+ program in 2014 to include overnight delivery while continuing to provide customers peace of mind by covering lost and stolen devices.

 

During 2014, U.S. Cellular continued to bolster its expanding smartphone and tablet portfolio with Android wireless devices and tablets such as the Samsung Galaxy S5, Samsung Galaxy Note 4, LG G3, Motorola Moto X (2nd Generation), Motorola G, Samsung Galaxy Tab 4, and LG Gpad, and Apple products such as the iPhone 6, iPhone 6Plus, iPad Air 2, and iPad Mini.  U.S. Cellular’s smartphone offerings play a significant role in driving data service usage and revenues.  The devices offered include a full array of smartphones and feature phones. In 2014, U.S. Cellular also offered additional products and services including phone in a box and connected home. 

 

U.S. Cellular purchases wireless devices and accessory products from a number of manufacturers, including Samsung, Apple, Motorola, LG, Superior Communications, Kyocera, ZTE, Tessco, and Sierra Wireless. U.S. Cellular negotiates volume discounts with its suppliers and works with them in promoting specific equipment in its local advertising.  U.S. Cellular does not own significant product warehousing and distribution infrastructure.  Instead, it contracts with third party providers for substantially all of its product warehousing, distribution and direct customer fulfillment activities. U.S. Cellular also contracts with third party providers for services related to its device replacement programs.

 

U.S. Cellular continuously monitors the financial condition of its wireless device and accessory suppliers.  Because U.S. Cellular purchases wireless devices and accessories from numerous suppliers, U.S. Cellular does not expect the financial condition of any single supplier to affect its ability to offer a competitive variety of wireless devices and accessories for sale to customers.

 

Marketing, Customer Service, and Sales and Distribution Channels

 

Marketing and Advertising.  U.S. Cellular’s marketing plan is focused on acquiring, retaining and growing customer relationships by maintaining an exceptional wireless network, providing outstanding customer service, and offering high-quality products and services built around customer needs at fair prices.

 

U.S. Cellular believes that creating positive relationships with its customers enhances their wireless experience and builds customer loyalty.  U.S. Cellular currently offers several innovative, customer-centric programs and services to customers.  The Overage Protection service provides customers peace-of-mind by sending them text message alerts when they come close to reaching their allowable monthly plan minutes, text messages or data usage in order to avoid overage charges.  With the launch of Shared Data plans in late 2013, whereby a customer selects the size of the data bucket to share among all of their lines/devices, U.S. Cellular followed up in 2014 with a service to allow customers to limit data usage on specific lines – or for the entire account – thereby providing controls to manage account overages.  This service, Data Usage Controls, allows customers an easy way to split up their data bucket by line.

 

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U.S. Cellular increases consumer awareness using media such as television, radio, newspaper, direct mail advertising, the Internet, social media and sponsorships.  U.S. Cellular has achieved its current level of penetration of its markets through a combination of a strong brand position, promotional advertising, broad distribution, maintaining a high-quality wireless network and providing outstanding customer service.  U.S. Cellular’s advertising is directed at increasing the public awareness and understanding of the wireless services it offers, improving potential customers’ awareness of the U.S. Cellular brand, attracting and retaining customers, and increasing existing customers’ usage of U.S. Cellular’s services. U.S. Cellular attempts to select the advertising and promotional media that are most appealing to the targeted groups of potential customers in each local market.  U.S. Cellular supplements its advertising with a focused public relations program that drives store traffic, supports sales of products and services, and builds brand awareness and preference.  The approach combines national and local media relations in mainstream and social media channels with market-wide activities, events, and sponsorships. U.S. Cellular focuses its charitable giving strategy on supporting initiatives relevant to consumers in its service areas.  These initiatives include support of programs that focus on education, such as Calling All Teachers, which supports schools and teachers in the communities U.S. Cellular serves.

 

Customer Service.  U.S. Cellular manages customer retention by focusing on outstanding customer service through the development of processes that are customer-friendly, extensive training of frontline sales and support associates and the implementation of retention programs.

 

U.S. Cellular currently operates four regional customer care centers with personnel who are responsible for customer service activities, and a national financial services center with personnel who perform credit and other customer payment activities.  U.S. Cellular also contracts with third parties that provide additional customer care and financial services support.

 

Sales and Distribution Channels.  U.S. Cellular supports a multi-faceted distribution program, including retail sales, direct sales, third-party national retailers, and independent agents, plus a website and telesales.

 

Company retail store locations are designed to market wireless products and services to the consumer and small business segments in a setting familiar to these types of customers.  As of December 31, 2014, retail sales associates work in approximately 275 U.S. Cellular-operated retail stores and kiosks. Direct sales consultants market wireless services to mid-size business customers. Additionally, the U.S. Cellular website enables customers to activate service and purchase wireless devices online.

 

U.S. Cellular maintains an ongoing training program to improve the effectiveness of retail sales associates and direct sales consultants by focusing their efforts on obtaining customers by facilitating the sale of appropriate packages for the customer’s expected usage and value-added services that meet the individual needs of the customer.

 

U.S. Cellular has relationships with exclusive and non-exclusive agents, which are independent businesses that obtain customers for U.S. Cellular on a commission basis.  At December 31, 2014, U.S. Cellular had contracts with these businesses aggregating over 650 locations.  U.S. Cellular provides additional support and training to its exclusive agents to increase customer satisfaction and to ensure a consistent customer experience.  U.S. Cellular’s agents are generally in the business of selling wireless devices, wireless service packages and other related products.  No single agent accounted for 10% or more of U.S. Cellular’s operating revenues during the past three years.

 

In 2013 and 2014, U.S. Cellular expanded its distribution through third-party national and on-line retailers. As of December 2014, Wal-Mart, Sam’s Club, RadioShack and Dollar General now offer U.S. Cellular products and services at select retail locations in U.S. Cellular’s service areas. Further, Amazon offers U.S. Cellular’s postpaid and prepaid services on-line.  U.S. Cellular continues to explore new relationships with additional third-party retailers as part of its strategy to expand distribution.

 

U.S. Cellular also markets wireless service through resellers.  The resale business involves the sale of wholesale access and minutes to independent companies that package and resell wireless services to end-users.  These resellers generally provide prepaid and postpaid services to subscribers under their own brand names and also provide their own billing and customer service.  U.S. Cellular incurs no direct subscriber acquisition costs related to reseller customers.  At December 31, 2014, U.S. Cellular had approximately 114,000 customers of resellers.  For the year ended December 31, 2014, revenues from resale business were less than 1% of total service revenues.

 

Seasonality.  There is seasonality in operating expenses, which tend to be higher in the fourth quarter than in the other quarters due to increased marketing and promotional activities during the holiday season, which may cause operating income to vary from quarter to quarter.

 

Competition

 

The wireless telecommunication industry is highly competitive.  U.S. Cellular competes directly with several wireless service providers in each of its markets. In general, there are between two and four competitors in each wireless market in which U.S. Cellular provides service, excluding resellers and mobile virtual network operators. In its footprint, U.S. Cellular competes to varying degrees

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against each of the national wireless companies: Verizon Wireless, AT&T Mobility, Sprint, and to a much lesser extent, T-Mobile USA, in addition to a few smaller regional carriers in specific pockets of its footprint.  Verizon is U.S. Cellular’s largest competitor, in terms of both customer acquisition opportunities and customer defection risk in the majority of its markets. However, all of the national competitors have substantially greater financial, technical, marketing, sales, purchasing and distribution resources than U.S. Cellular. Additionally, U.S. Cellular competes with other companies that use alternative communication technology and services to provide similar products and services.   

 

Since each of these wireless competitors operates on systems using spectrum licensed by the FCC and has comparable technology and facilities, competition among wireless service providers for customers is principally on the basis of types of products and services, price, size of area covered, call quality, network speed and responsiveness of customer service.  U.S. Cellular employs a customer satisfaction strategy that includes maintaining an outstanding wireless network throughout its markets.  U.S. Cellular owns and operates low-band spectrum (less than 1 GHz) that covers the majority of its footprint and enables more efficient, superior coverage in rural areas (compared to spectrum above 1 GHz), which strengthens its network quality positioning.

 

The use of national advertising and promotional programs by the top four wireless service providers may be a source of additional competitive and pricing pressures in all U.S. Cellular markets, even if those operators do not provide direct service in a particular market.  Over the past year in particular, competition among top carriers has become even more aggressive, with the top four carriers engaging in rich promotional initiatives including contract buyouts and limited-time and permanent price reductions fueled by the rise of equipment installment plans.  In addition, in the current wireless environment, U.S. Cellular’s ability to compete depends on its ability to continue to offer national voice and data plans. U.S. Cellular provides wireless services comparable to the national competitors, but the national wireless companies operate in a wider geographic area and are able to offer no- or low-cost roaming over a wider area on their own networks than U.S. Cellular can offer on its network.  Although U.S. Cellular offers the same coverage area as these competitors, U.S. Cellular incurs roaming charges for data sessions and calls made in portions of the coverage area which are not part of its network, thereby increasing its cost of operations. U.S. Cellular depends on roaming agreements with other wireless carriers to provide voice and data roaming capabilities in areas not covered by U.S. Cellular’s network. Similarly, U.S. Cellular provides roaming services on its network to other wireless carriers’ customers who travel within U.S. Cellular’s coverage areas.

 

Convergence of connectivity is taking place on many levels, including dual-mode wireless devices that act as wireline or wireless devices depending on location and the incorporation of wireless “hot spot” technology in wireless devices making internet access seamless regardless of location.  Although less directly a substitute for other wireless services, wireless data services such as Wi-Fi may be adequate for those who do not need mobile wide-area roaming or full two-way voice services.  Technological advances or regulatory changes in the future, such as the rollout and consumer adoption of Wi-Fi calling and Voice over Long Term Evolution (“VoLTE”) capabilities, may make available other alternatives to wireless service, thereby creating additional sources of competition that shift consumers’ perceptions and preferences of network strength, speed and reliability.

 

U.S. Cellular’s approach in 2015 and in future years will be to focus on the unique needs and attitudes towards wireless service of its selected target segments.  U.S. Cellular will deliver selected, targeted high quality products and services at competitive prices and will continue to differentiate itself by seeking to provide an overall outstanding customer experience, including a high quality network. U.S. Cellular’s customer-centric approach, highly reliable network and outstanding customer service, as evidenced by numerous consumer satisfaction awards based on survey results, illustrate how U.S. Cellular seeks to differentiate itself from competitors. U.S. Cellular’s ability to compete successfully in the future, and to meet growth and return on capital objectives, will depend upon its ability to anticipate and respond to changes related to new service offerings, consumer preferences, competitors’ pricing strategies, technology, demographic trends, economic conditions and its access to adequate spectrum resources.

 

System Usage

 

U.S. Cellular’s main sources of revenues are from its own customers and from customers of competitors who roam on its network. The interoperability of wireless service enables a customer who is in a wireless service area other than the customer’s home service area to place or receive a call or use data in that service area.  U.S. Cellular has entered into reciprocal roaming agreements with operators of other wireless systems covering virtually all systems with Code Division Multiple Access (“CDMA”) technology in the United States, Canada and Mexico.  Roaming agreements offer customers the opportunity to roam on these systems.  These reciprocal agreements automatically pre-register the customers of U.S. Cellular’s systems in the other carriers’ systems.  In addition, a customer of a participating system roaming in a U.S. Cellular market where this arrangement is in effect is able to make and receive calls or data on U.S. Cellular’s system.  The charge for this service is negotiated as part of the roaming agreement between U.S. Cellular and the roaming customer’s carrier. U.S. Cellular bills this charge to the customer’s home carrier, which then may bill the customer.  In many instances, based on competitive factors, carriers, including U.S. Cellular, may not charge their customers, or charge lower amounts to their customers than the amounts actually charged by other wireless carriers for roaming. Since 2010, U.S. Cellular has offered nationwide 3G data roaming services, allowing its customers to access high-speed data across the country.

 

U.S. Cellular currently is exploring 4G LTE roaming agreements with operators of other wireless systems. The FCC’s adoption of mandatory 4G LTE roaming rules, which were upheld by the United States Court of Appeals for the District of Columbia, may be of

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assistance in the negotiation of 4G LTE roaming agreements with other wireless operators in the future. However, technological challenges currently exist which can limit the interoperability of 4G LTE wireless devices on other carriers’ networks. Specifically, wireless devices support certain configurations of spectrum frequencies and as a result 4G LTE wireless devices offered by carriers are not necessarily compatible with the networks of other carriers. U.S. Cellular is working with other carriers, original equipment manufacturers and potential LTE roaming vendors to mitigate interoperability issues.  U.S. Cellular has been ready to support inbound and outbound LTE roaming with certain carriers who have compatible networks and devices since the second half of 2014. 

 

In 2015, U.S. Cellular expects to begin user trials of its Voice over LTE (“VoLTE”) service in selected operating markets.  VoLTE will allow customers to utilize U.S. Cellular’s LTE network for voice and data services.  See also Exhibit 13 to this Form 10-K, Annual Report section “Regulatory Matters”.

 

Technology and System Design and Construction

 

Technology.  Wireless telecommunication systems transmit voice, data, graphics and video through the transmission of signals over networks of radio towers using radio spectrum licensed by the FCC.  Access to local, regional, national and worldwide telecommunications networks is provided through system interconnections.  A high-quality network, supported by continued investments in that network, will remain an important factor for wireless companies to remain competitive.

 

U.S. Cellular has deployed 4G LTE technology in conjunction with King Street Wireless L.P. that covered approximately 94% of its postpaid customers as of December 31, 2014, and anticipates further expansion of 4G LTE coverage, as well as VoLTE user trials, in 2015.  U.S. Cellular continues to offer services based on 3G technology and CDMA digital technology across its networks.

 

Through roaming agreements with other CDMA-based wireless carriers, U.S. Cellular’s customers may access CDMA service in virtually all areas of the United States, as well as parts of Canada and Mexico.  Another digital technology, Global System for Mobile Communication (“GSM”), has a larger installed base of customers worldwide. Since CDMA technology currently is not compatible with GSM technology, U.S. Cellular customers with CDMA-only based wireless devices currently are not able to use their wireless devices when traveling through areas serviced only by GSM-based networks. However, both CDMA and GSM technologies are being succeeded by 4G LTE technology.

 

System Design and Construction.  U.S. Cellular designs and constructs its systems in a manner it believes will permit it to provide high-quality service to substantially all types of compatible wireless devices.  Designs are based on engineering studies which relate to specific markets, in support of the larger network.  Such engineering studies are performed by U.S. Cellular personnel or third-party engineering firms.  Network reliability is given careful consideration and extensive backup redundancy is employed in many aspects of U.S. Cellular’s network design.  Route diversity, redundant equipment, ring topology and extensive use of emergency standby power also are used to enhance network reliability and minimize service disruption from any particular network element failure.

 

In accordance with its strategy of building and strengthening its operating market areas, U.S. Cellular has selected high-capacity, carrier-class digital wireless switching systems that are capable of serving multiple markets through a single mobile telephone switching office.  Centralized equipment, used for network and data management, is located in high-availability facilities supported by multiple levels of power and network redundancy. U.S. Cellular’s systems are designed to incorporate Internet Protocol (“IP”) packet-based Ethernet technology, which allows for increased data capacity and a more efficient network. Interconnection between the mobile telephone switching office and the cell sites utilizes Ethernet technology for nearly all 4G LTE sites, over fiber or microwave links.

 

U.S. Cellular believes that currently available technologies and appropriate capital additions will allow sufficient capacity on its networks to meet anticipated demand for voice and data services over the next few years. U.S. Cellular’s continued investment in new licenses will support future demand for fourth generation broadband services using 4G LTE. Increasing demand for high-speed data and video services may require the acquisition of additional spectrum licenses to provide sufficient capacity and throughput.

 

Construction of wireless systems is capital-intensive, requiring substantial investment for land and improvements, buildings, towers, mobile telephone switching offices, cell site equipment, transport equipment, engineering and installation.  U.S. Cellular primarily uses its own personnel to engineer each wireless system it owns and operates, and engages contractors to construct the facilities.

 

The costs (inclusive of the costs to acquire licenses) to develop the systems which U.S. Cellular operates have historically been financed primarily through proceeds from debt and equity offerings, with cash generated by operations, and proceeds from the sales of wireless interests and other non-strategic assets.

 

Business Development Strategy

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U.S. Cellular groups its individual markets (geographic service areas as defined by the FCC in which wireless carriers are licensed, for fixed terms, to provide service) into broader geographic market areas to offer customers large service areas that primarily utilize U.S. Cellular’s network.  U.S. Cellular’s ownership interests in wireless licenses include both consolidated and investment interests in licenses covering portions of 30 states and a total population of 50.9 million at December 31, 2014.

 

The map below highlights areas of operation of U.S. Cellular’s consolidated operating markets.

 

 

 

U.S. Cellular’s business development strategy is to obtain interests in and access to wireless licenses in its current operating markets and in areas that are adjacent to or in close proximity to its other wireless licenses, thereby building contiguous operating market areas with strong spectrum positions.  U.S. Cellular believes that the acquisition of additional licenses within its current operating markets will enhance its network capacity to meet its customers’ increased demand for data services.  U.S. Cellular anticipates that grouping its operations into market areas will continue to provide it with certain economies in its capital and operating costs.  U.S. Cellular may continue to make opportunistic acquisitions or exchanges that further strengthen its current operating markets or in other attractive markets.  U.S. Cellular seeks to acquire noncontrolling interests in licenses in which it already owns the majority interest and/or operates the license.  From time to time, U.S. Cellular has divested outright or included in exchanges for other wireless interests certain consolidated and investment interests that were considered less essential to its current and expected future operations.  As part of its business development strategy, U.S. Cellular from time to time may be engaged in negotiations relating to the acquisition, exchange or disposition of companies, strategic properties or wireless spectrum.  See Note 6 — Acquisitions, Divestitures and Exchanges and Note 8 — Investments in Unconsolidated Entities in the Notes to Consolidated Financial Statements for a description of significant acquisitions, divestitures and exchanges in the years 2012 through 2014. 

 

From time to time, the FCC conducts auctions through which additional spectrum is made available for the provision of wireless services.  U.S. Cellular may participate as a bidder, or member of a bidding group, in future auctions, such as the FCC’s upcoming auction of 600MHz broadcast television spectrum expected to occur in 2016. In general, U.S. Cellular may not disclose any such participation unless it or such bidding group is announced as a winning bidder by the FCC. 

 

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U.S. Cellular has participated in certain prior FCC auctions indirectly through its limited partnership interests.  Each entity qualified as a “designated entity” and thereby was eligible for bidding credits with respect to most licenses purchased in accordance with the rules defined by the FCC for each auction.  In most cases, the bidding credits resulted in a 25% discount from the gross winning bid.

 

In January 2015, the FCC released the results of Auction 97.  U.S. Cellular participated in Auction 97 indirectly through its limited partnership interest in Advantage Spectrum L.P. (“Advantage Spectrum”).  See Note 13 — Variable Interest Entities in the Notes to Consolidated Financial Statements for additional information.

 

In 2012, the FCC conducted a single round, sealed bid, reverse auction to award Mobility Fund Phase I support to bidders that commit to provide wireless service in areas designated as unserved by the FCC.  U.S. Cellular and several of its subsidiaries were winning bidders in eligible areas within 10 states. See Note 17 —  Supplemental Cash Flow Disclosures in the Notes to Consolidated Financial Statements for additional information.

 

Regulation

 

U.S. Cellular’s operations are subject to federal, state and local regulation. 

 

U.S. Cellular provides various wireless services, including voice and data services, pursuant to licenses granted by the FCC.  The construction, operation and transfer of wireless systems in the United States are regulated to varying degrees by the FCC pursuant to the Communications Act of 1934, as amended (“Communications Act”).  The FCC currently does not require wireless carriers to comply with a number of statutory provisions otherwise applicable to common carriers that provide, originate or terminate interstate or international telecommunications.  However, the FCC has promulgated regulations governing construction and operation of wireless systems, licensing (including renewal of licenses) and technical standards for the provision of wireless services under the Communications Act.

 

Wireless licenses are granted by the FCC based on various geographic areas.  The completion of acquisitions, involving the transfer of control of all or a portion of a wireless system requires prior FCC approval.  The FCC determines on a case-by-case basis whether an acquisition of wireless licenses is in the public interest.  Wireless licenses are generally granted for a ten year term or, in some cases, for a fifteen year term.  The FCC has established standards for conducting comparative renewal proceedings between a wireless license holder seeking renewal of its license and challengers filing competing applications.  All of U.S. Cellular’s licenses for which it applied for renewal between 1995 and 2014 have been renewed.  The FCC is pursuing proceedings to modify the license renewal process.  U.S. Cellular expects to meet the criteria of any license renewal process.

 

As part of its data services, U.S. Cellular provides internet access.  As described more fully in Exhibit 13 to this Form 10-K under “Regulatory Matters – FCC Net Neutrality Proposal,” there are developments and proposals that may result in greater regulation of wireless data services relating to internet access.

 

Although the Communications Act generally pre-empts state and local governments from regulating the entry of, or the rates charged by, wireless carriers, certain state and local governments regulate other terms and conditions of wireless services, including billing, termination of service arrangements, imposition of early termination fees, advertising, network outages, the use of handsets while driving, zoning and land use.  Further, the Federal Aviation Administration also regulates the siting, lighting and construction of transmitter towers and antennae.

 

Additional information relating to U.S. Cellular’s regulatory environment is incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report section “Regulatory Matters” and in Risk Factors.

 

Debt Securities

 

U.S. Cellular’s publicly traded retail debt includes 6.95% Senior Notes due 2060 that are listed on the NYSE under the symbol “UZA.” U.S. Cellular’s 7.25% Senior Notes due 2063 are listed on the NYSE under the symbol “UZB.”  U.S. Cellular’s 6.7% Senior Notes due 2033 are traded over the counter and are not listed on any stock exchange.

 

Employees

 

U.S. Cellular had approximately 6,600 full-time and part-time employees as of December 31, 2014.  None of U.S. Cellular’s employees are represented by labor organizations. U.S. Cellular considers its relationship with its employees to be good.

 

Location and Company Information

 

U.S. Cellular has its principal executive offices at 8410 West Bryn Mawr Avenue, Chicago, Illinois 60631 (telephone number 773-399-8900). U.S. Cellular’s website address is http://www.uscellular.com.  U.S. Cellular files with, or furnishes to, the Securities and

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Exchange Commission (“SEC”) annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, as well as various other information.  Investors may access, free of charge, through the Investor Relations portion of the website, U.S. Cellular’s annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to such reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practical after such material is filed electronically with the SEC. The public may read and copy any materials U.S. Cellular files with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, Washington D.C. 20549.  The public may obtain information on the operation of the Reference Room by calling the SEC at 1-800-732-0330.  The public may also view electronic filings of U.S. Cellular by accessing SEC filings at http://www.sec.gov

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Item 1A.  Risk Factors 

 

PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

SAFE HARBOR CAUTIONARY STATEMENT

 

This Annual Report on Form 10-K, including exhibits, contains statements that are not based on historical facts and represent forward-looking statements, as this term is defined in the Private Securities Litigation Reform Act of 1995.  All statements, other than statements of historical facts, that address activities, events or developments that U.S. Cellular intends, expects, projects, believes, estimates, plans or anticipates will or may occur in the future are forward-looking statements.  The words “believes,” “anticipates,” “estimates,” “expects,” “plans,” “intends,” “projects” and similar expressions are intended to identify these forward-looking statements, but are not the exclusive means of identifying them.  Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, events or developments to be significantly different from any future results, events or developments expressed or implied by such forward-looking statements. Such risks, uncertainties and other factors include those set forth below under “Risk Factors” in this Form 10-K. Each of the following risks could have a material adverse effect on U.S. Cellular; however, such factors are not necessarily all of the important factors that could cause actual results, performance or achievements to differ materially from those expressed in, or implied by, the forward-looking statements contained in this document.  Other unknown or unpredictable factors also could have material adverse effects on future results, performance or achievements.  U.S. Cellular undertakes no obligation to update publicly any forward-looking statements whether as a result of new information, future events or otherwise. You should carefully consider the following risk factors and other information contained in, or incorporated by reference into, this Form 10-K to understand the material risks relating to U.S. Cellular’s business.

 

RISK FACTORS

 

1)       Intense competition in the markets in which U.S. Cellular operates could adversely affect U.S. Cellular’s revenues or increase its costs to compete.

 

Competition in the telecommunications industry is currently intense and could intensify further in the future due to the general effects of the economy, as well as due to multiple wireless industry factors such as increasing market penetration, decreasing customer churn rates, introduction of new products, new competitors and changing prices.  There is competition in handsets and other devices; network quality, coverage, speed and technologies; distribution; pricing; and other categories.  U.S. Cellular’s ability to compete effectively will depend, in part, on its ability to anticipate and respond to various competitive factors affecting the telecommunications industry.  U.S. Cellular anticipates that, in the future, competition may cause the prices for products and services to continue to decline and the costs to compete to increase.  Most of U.S. Cellular’s competitors are national or global telecommunications companies that are larger than U.S. Cellular, possess greater resources, possess more extensive coverage areas and more spectrum within their coverage areas, and market other services with their communications services that U.S. Cellular does not offer.  In addition, U.S. Cellular may face competition from technologies that may be introduced in the future or from new entrants into the industry.  New technologies, services and products that are more commercially effective than the technologies, services and products offered by U.S. Cellular may be developed.  Further, new technologies may be proprietary such that U.S. Cellular is not able to adopt such technologies.  There can be no assurance that U.S. Cellular will be able to compete successfully in this environment. 

 

Sources of competition to U.S. Cellular’s business typically include two to four competing wireless telecommunications service providers in each market, wireline telecommunications service providers, cable companies, resellers (including mobile virtual network operators), and providers of other alternate telecommunications services.  Many of U.S. Cellular’s wireless competitors and other competitors have substantially greater financial, technical, marketing, sales, purchasing and distribution resources than U.S. Cellular.

 

U.S. Cellular’s competitors offer a wide array of wireless service offerings and wireless devices.  There is increasing complexity associated with these wireless product and service offerings and the related pricing.  Further, new wireless services and products and pricing structures are frequently introduced.  Multiple events related to new services, products and pricing offered by U.S. Cellular’s competitors occurring simultaneously or in close proximity may impact U.S. Cellular’s ability to respond to such events and compete effectively.

 

If U.S. Cellular does not adapt to compete effectively in such a highly competitive environment, such competitive factors could result in product, service, pricing or cost disadvantages and could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

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2)       A failure by U.S. Cellular to successfully execute its business strategy (including planned acquisitions, divestitures and exchanges) or allocate resources or capital could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular is a regional wireless carrier that operates on a customer satisfaction strategy, seeking to meet customer needs by providing a comprehensive range of wireless products and services, excellent customer support, and a high-quality network.  U.S. Cellular seeks to operate controlling interests in wireless licenses in areas adjacent to or in proximity to its other wireless licenses, thereby building contiguous operating market areas.  U.S. Cellular relies on roaming agreements with other carriers to provide roaming capability to its customers in areas of the U.S. outside its service areas and to improve coverage within selected areas of U.S. Cellular’s network footprint.  U.S. Cellular pursues a product and technology strategy which requires it to recognize product and technology advances and quickly adopt and execute rollouts of such advances.  This strategy requires U.S. Cellular to make timely and effective strategic decisions related to technological advances and related products and services, and which of these technological advances to adopt and roll out to its customers.

 

Further, U.S. Cellular’s strategic decisions related to the adoption of new technologies are ultimately impacted by such factors as consumer preferences for technologies and the related services and products, and original equipment manufacturer (“OEM”) and standard bodies support of such technologies, including Long-Term Evolution (“LTE”) and VoLTE, among other factors.  If U.S. Cellular’s competitors adopt new technologies faster than U.S. Cellular, then consumers who are eager to adopt new technologies more quickly may select U.S. Cellular’s competitors rather than U.S. Cellular as their service provider.  These customers who are early adopters of new technologies are often customers who generate higher average revenue per unit (“ARPU”), and to the extent that U.S. Cellular does not attract these types of customers, U.S. Cellular could be at a competitive disadvantage and have a customer base that generates lower overall ARPU relative to its competition.

 

The successful execution of strategy and optimal capital allocation decisions depend on various internal and external factors, many of which are not in U.S. Cellular’s control.  U.S. Cellular’s ability to implement and execute its business strategy and optimally allocate its assets and capital and, as a result, achieve desired financial results, could be affected by such factors.  Such factors include pricing practices by competitors, relative scale, purchasing power, roaming and other strategic agreements, wireless device availability, timing of introduction of wireless devices and other factors.  In addition, there is no assurance that U.S. Cellular’s strategy will be successful.  Even if U.S. Cellular executes its business strategy as intended, such strategy may not be successful in the long term to profitably sustain growth in revenue or otherwise. 

 

A failure by U.S. Cellular to execute its business strategy successfully or to allocate resources or capital optimally could have an adverse effect on U.S. Cellular’s wireless business, financial condition or results of operations.

 

3)       U.S. Cellular offers customers the option to purchase certain devices under installment contracts, which creates certain risks and uncertainties which could have an adverse impact on U.S. Cellular's financial condition or results of operations.

 

Beginning in the second quarter of 2014, U.S. Cellular expanded its offerings of equipment installment plans.  Such plans offer customers the option to purchase certain devices under installment contracts over a period of up to 24 months.  U.S. Cellular expects that sales of devices under these plans, when compared to sales of devices made under the traditional subsidy model, will reduce retail service revenue and ARPU but increase equipment revenue.  Such plans also are expected to result in lower cash flows from operating activities in the near term.  However, at this time, U.S. Cellular does not have significant experience in these new plans or a sufficient history to determine how these plans will affect U.S. Cellular’s business, financial position or results of operations. 

 

Compared to equipment sales made under the traditional subsidy model, these equipment installment plans involve different business risks and accounting considerations.  These plans could adversely impact bad debts expense, marketing expense, customer churn, cash flows, inventory valuation, and other financial results and metrics.

 

4)       Changes in roaming practices or other factors could cause U.S. Cellular's roaming revenues to decline from current levels and/or impact U.S. Cellular's ability to service its customers in geographic areas where U.S. Cellular does not have its own network, which could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

 

U.S. Cellular’s service revenues include roaming revenues related to the use of U.S. Cellular’s network by other carriers’ customers who travel within U.S. Cellular’s coverage areas.  Changes in the network footprints of carriers due to mergers, acquisitions or network expansions could have an adverse effect on U.S. Cellular’s roaming revenues.  For example, consolidation among other carriers which have network footprints that currently overlap U.S. Cellular’s network could decrease the amount of roaming revenues for U.S. Cellular.

 

Similarly, U.S. Cellular's customers can access another carrier’s digital system automatically only if the other carrier allows U.S. Cellular's customers to roam on its network.  U.S. Cellular relies on roaming agreements with other carriers to provide roaming capability to its customers in areas of the U.S., Mexico and Canada outside of its service areas and to improve coverage within

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selected areas of U.S. Cellular's network footprint.  Such agreements cover traditional voice services as well as data services.  Although U.S. Cellular currently has long-term roaming agreements with certain other carriers, these agreements generally are subject to renewal and termination if certain events occur.  FCC rules and orders impose certain requirements on wireless carriers to offer certain roaming arrangements to other carriers.  However, carriers frequently disagree on what is required.  Also, at this time, there is no assurance that U.S. Cellular will be able to enter into agreements to provide roaming services using 4G LTE or other technologies or that it will be able to do so on reasonable or cost-effective terms.  In addition, see Exhibit 13 to this Form 10-K, Annual Report section “Regulatory Matters – FCC Interoperability Order” for further information and developments.

 

Some competitors may be able to obtain lower roaming rates than U.S. Cellular is able to obtain because they have larger call volumes or may be able to reduce roaming charges by providing service principally over their own networks.  In addition, the quality of service that a wireless carrier delivers during a roaming call may be inferior to the quality of service U.S. Cellular provides, the price of a roaming call may not be competitive with prices of other wireless carriers for such call, and U.S. Cellular’s customers may not be able to use some of the advanced features, such as voicemail notification or data applications, that U.S. Cellular’s customers enjoy when making calls on U.S. Cellular’s network.  U.S. Cellular’s rate of adoption of new technologies, such as those enabling high-speed data services, could affect its ability to enter into or maintain roaming agreements with other carriers.  In addition, U.S. Cellular’s wireless technology may not be compatible with technologies used by other carriers, which may limit the ability of U.S. Cellular to enter into voice or data roaming agreements with such other carriers.  U.S. Cellular’s roaming partners could switch their business to new operators or, over time, to their own networks.  Changes in roaming usage patterns, rates for roaming minutes or data usage or relationships with carriers whose customers generate roaming minutes or data use on U.S. Cellular’s network could have an adverse effect on U.S. Cellular’s revenues and revenue growth.

 

To the extent that U.S. Cellular’s key roaming partners expand their networks in U.S. Cellular’s service areas, the roaming arrangements between U.S. Cellular and these key roaming partners could become less strategic for the roaming partners.  That is, these key roaming partners will have fewer or less extensive geographic areas where roaming services are required by their customers and, as a result, the roaming arrangements could become less critical to serving their customer base.  This presents a risk to U.S. Cellular in that, to the extent U.S. Cellular is not able to enter into economically viable roaming arrangements with key roaming partners, this could impact U.S. Cellular’s ability to service its customers in geographic areas where U.S. Cellular does not have its own network.

 

If U.S. Cellular’s roaming revenues decline, or if U.S. Cellular is unable to obtain or maintain roaming agreements with other wireless carriers that contain pricing and other terms that are competitive and acceptable to U.S. Cellular, and that satisfy U.S. Cellular’s quality and interoperability requirements, its business, financial condition or results of operations could be adversely affected.

 

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5)       A failure by U.S. Cellular to obtain access to adequate radio spectrum to meet current or anticipated future needs and/or to accurately predict future needs for radio spectrum could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular’s business depends on the ability to use portions of the radio spectrum licensed by the FCC.  U.S. Cellular could fail to obtain access to sufficient spectrum capacity in new or existing critical markets, whether through FCC auctions or other transactions, in order to meet the anticipated spectrum requirements associated with increased demand for existing services, especially increases in customer demand for data services, and to enable deployment of next-generation services.  U.S. Cellular believes that this increased demand for data services reflects a trend that will continue for the foreseeable future; as such, U.S. Cellular could fail to accurately forecast its future spectrum requirements considering changes in customer usage patterns, technology requirements and the expanded demands of new services. Such a failure could have an adverse impact on the quality of U.S. Cellular’s services or U.S. Cellular’s ability to roll out such future services in some markets, or could require that U.S. Cellular curtail existing services in order to make spectrum available for next-generation services.  Spectrum constrained providers could be effectively capped in increasing market share.  As spectrum constrained providers gain customers, they use up their network capacity. Since they lack spectrum, they can respond to demand only by adding cell sites, which is capital intensive, limited by zoning considerations, and ultimately may not be cost effective.  U.S. Cellular may acquire access to spectrum through a number of alternatives, including participation in spectrum auctions, partnering on a non-controlling basis with other auction applicants (“Other Applicants”) and other acquisitions and exchanges.  As required by law, the FCC has conducted auctions for licenses to use some parts of the radio spectrum.  The decision to conduct auctions, and the determination of what spectrum frequencies will be made available for auction and the determination of geographic size of licenses, are made by the FCC pursuant to laws that it administers.  The FCC may not be able to allocate spectrum sufficient to meet the demands of all those wishing to obtain licenses for new market entry or to expand their spectrum holdings to meet the expanding demand for data services or to address other spectrum constraints.  Due to factors such as geographic size of licenses and auction bidders that may raise prices beyond acceptable levels, U.S. Cellular or Other Applicants may not be successful in FCC auctions in obtaining the spectrum that either believes is necessary to implement its business and technology strategies.  In addition, newly auctioned spectrum may not be compatible with existing spectrum, and vendors may not create suitable products to use such spectrum.  Further, access to use spectrum won in FCC auctions may not be available on a timely basis.  Such access is dependent upon the FCC actually granting licenses won in the various auctions, which can be delayed for various reasons.  Furthermore, newly licensed spectrum may not be available for immediate use since the radio operations of incumbent users, including in some cases government agencies, may need to be relocated to other portions of the radio spectrum, and/or the newly licensed spectrum may be subject to sharing and coordination obligations for a period of time.  U.S. Cellular also may seek to acquire radio spectrum through purchases and exchanges with other spectrum licensees.  However, U.S. Cellular may not be able to acquire sufficient spectrum through these types of transactions, and U.S. Cellular may not be able to complete any of these transactions on favorable terms.

 

6)       To the extent conducted by the Federal Communications Commission (“FCC”), U.S. Cellular is likely to participate in FCC auctions of additional spectrum in the future as an applicant or as a noncontrolling partner in another auction applicant and, during certain periods, will be subject to the FCC’s anti-collusion rules, which could have an adverse effect on U.S. Cellular.

 

From time to time, the FCC conducts auctions through which additional spectrum is made available for the provision of wireless services.  U.S. Cellular has participated in such auctions in the past and is likely to participate in other auctions conducted by the FCC in the future as an applicant or as a non-controlling partner in another auction applicant. FCC anti-collusion rules place certain restrictions on business communications and disclosures by participants in an FCC auction.  These anti-collusion rules may restrict the normal conduct of U.S. Cellular’s business and/or disclosures by U.S. Cellular relating to an FCC auction, which could last three to six months or more. The restrictions could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

7)       Changes in the regulatory environment or a failure by U.S. Cellular to timely or fully comply with any applicable regulatory requirements could adversely affect U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular’s operations are subject to varying degrees of regulation by the FCC, state public utility commissions and other federal, state and local regulatory agencies and legislative bodies.  U.S. Cellular is unable to predict the future actions of the various regulatory bodies that govern U.S. Cellular, but such actions could have adverse effects on U.S. Cellular’s business.  New or amended regulatory requirements could increase U.S. Cellular’s costs and divert resources from other initiatives.

 

Adverse decisions, increased regulation, or changes to existing regulation by regulatory bodies could negatively impact U.S. Cellular’s operations by, among other things, changing the amount that can be charged for local, intrastate or interstate access rates, increasing U.S. Cellular’s costs of doing business, permitting greater competition or limiting U.S. Cellular’s ability to engage in certain sales or marketing activities.  New regulatory mandates or enforcement may require unexpected or changed capital investment, lost revenues, changes in operations or other changes. 

 

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Court decisions and rulemakings could have a substantial impact on U.S. Cellular’s operations, including rulemakings on intercarrier access compensation and state and federal universal service.  Litigation and different objectives among federal and state regulators could create uncertainty and delay U.S. Cellular’s ability to respond to new regulations. 

 

U.S. Cellular attempts to timely and fully comply with all regulatory requirements.  However, this may not be possible due to various factors.  Any failure by U.S. Cellular to timely or fully comply with any regulatory requirements could adversely affect U.S. Cellular’s financial condition, results of operations or ability to do business.

 

For additional information about U.S. Cellular’s regulatory environment, including the potential risk to a reduction in the current level of U.S. Cellular’s revenues as an Eligible Telecommunications Carrier, see “Regulation” in this Form 10-K and Exhibit 13 to this Form 10-K, Annual Report section “Regulatory Matters”.

 

8)       An inability to attract people of outstanding potential, to develop their potential through education and assignments, and to retain them by keeping them engaged, challenged and properly rewarded could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

 

U.S. Cellular’s business is highly technical and competition for skilled talent in the wireless industry is aggressive.  Due to competition for qualified management, technical, sales and other personnel, there can be no assurance that U.S. Cellular will be able to continue to attract and/or retain people of outstanding potential for the development of its business.  The loss of the services of existing key personnel as well as the failure to recruit additional qualified personnel in a timely manner could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

9)       U.S. Cellular’s assets are concentrated in the U.S. wireless telecommunications industry. As a result, its results of operations may fluctuate based on factors related primarily to conditions in this industry.

 

U.S. Cellular’s assets are concentrated in the U.S. wireless telecommunications industry and the United States.  The U.S. wireless telecommunications industry is facing significant change and an uncertain operating environment.  U.S. Cellular has not diversified its revenue streams beyond wireless telecommunications.  U.S. Cellular’s focus on the U.S. wireless telecommunications industry, together with its positioning relative to larger competitors with greater resources within the industry, may represent increased risk for investors due to the lack of diversification.  This could have an adverse effect on U.S. Cellular’s ability to profitably sustain long-term revenue growth and could have an adverse effect on its business, financial condition or results of operations.

 

10)   U.S. Cellular’s lower scale relative to larger competitors could adversely affect its business, financial condition or results of operations.   

 

There has been a trend in the telecommunications and related industries in recent years towards consolidation of service providers through acquisitions, reorganizations and joint ventures.  This trend could continue, leading to larger competitors over time.  U.S. Cellular has lower scale efficiencies compared to larger competitors.  U.S. Cellular may be unable to compete successfully with larger companies that have substantially greater financial, technical, marketing, sales, purchasing and distribution resources or that offer more services than U.S. Cellular, which could adversely affect U.S. Cellular’s revenues and costs of doing business.  Specifically, U.S. Cellular’s smaller scale relative to most of its competitors could have the following impacts, among others:

 

·         Increased operating costs due to lack of leverage with vendors;

·         Limited opportunities for strategic partnerships as potential partners are focused on wireless companies with greater scale;

·         Limited access to content;

·         Limited ability to influence industry standards;

·         Reduced ability to invest in research and development of new products and services;

·         Vendors may deem U.S. Cellular non-strategic and not develop or sell products and services to U.S. Cellular, particularly where technical requirements differ from those of larger companies;

·         Limited access to intellectual property; and

·         Other limited opportunities such as for software development or third party distribution.

 

U.S. Cellular’s business increasingly depends on access to content for data, music or video services and access to new wireless devices being developed by vendors.  U.S. Cellular’s ability to obtain such access depends in part on other parties.  If U.S. Cellular is unable to obtain timely access to new content or wireless devices being developed by vendors, its business, financial condition or results of operations could be adversely affected.

 

As a result of the foregoing, U.S. Cellular’s lower scale relative to larger competitors could adversely affect U.S. Cellular’s business, financial condition or results of operations.

 

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11)   Changes in various business factors could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

Changes in any of several factors could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.  These factors include, but are not limited to:

 

·         Demand for or usage of services, particularly data services;

·         Customer preferences, including type of wireless devices;

·         Customer perceptions of network quality and performance;

·         The pricing of services;

·         The overall size and growth rate of U.S. Cellular’s customer base;

·         Average revenue per customer;

·         Penetration rates;

·         Churn rates;

·         Selling expenses;

·         Net customer acquisition and retention costs;

·         Customers’ ability to pay for wireless service and the potential impact on bad debts expense;

·         Roaming agreements and rates;

·         Third-party vendor support;

·         The mix of products and services offered by U.S. Cellular and purchased by customers; and

·         The costs of providing products and services.

 

12)   Advances or changes in technology could render certain technologies used by U.S. Cellular obsolete, could put U.S. Cellular at a competitive disadvantage, could reduce U.S. Cellular’s revenues or could increase its costs of doing business.

 

The telecommunications industry is experiencing significant changes in technologies and services expected by customers, as evidenced by evolving industry standards, ongoing improvements in the capacity and quality of digital technology, shorter development cycles for new services and products, and enhancements and changes in end-user requirements and preferences.  Widespread deployment of new technologies could cause the technology used on U.S. Cellular’s wireless networks or traditional circuit-switched telephone services to become less competitive or obsolete.  Non-traditional competitors may try to dis-intermediate the wireless carrier and render it less valuable or obsolete.  Future technological changes or advancements may enable other wireless technologies to equal or exceed U.S. Cellular’s current levels of service and render its system infrastructure obsolete.  U.S. Cellular may not be able to respond to such changes and implement new technology on a timely or cost-effective basis, which could reduce its revenues or increase its costs of doing business.  If U.S. Cellular cannot keep pace with these technological changes or other changes in the telecommunications industry over time, its financial condition, results of operations or ability to do business could be adversely affected.

 

13)   Complexities associated with deploying new technologies present substantial risk.

 

U.S. Cellular has selected 4G LTE technology as its approach to address demand for services enabled by fourth generation wireless technology.  The deployment of 4G LTE technology is impacted by a number of technical challenges. 

 

Manufacturers of wireless devices (“Original Equipment Manufacturers” or “OEMs”) must design and manufacture equipment that operates on the frequency bands available to U.S. Cellular.  This may involve software and hardware support for such bands in wireless device chipsets as well as band-specific designs for components such as filters.  OEMs, chipset manufacturers, and component manufacturers will likely prioritize the support of frequency bands that are specified by the largest wireless carriers.  Given U.S. Cellular’s smaller scale relative to its competitors, certain bands of spectrum licensed to U.S. Cellular in certain cases represent a lower priority for chipset and wireless device manufacturers.  As a result, the timing and the availability of wireless devices to support U.S. Cellular’s continued 4G LTE roll out could be negatively impacted.  In addition, due to U.S. Cellular’s relatively smaller scale, the cost of such equipment could be higher for U.S. Cellular than for U.S. Cellular’s competitors.

 

Additionally, the efficiency of LTE networks and the peak speeds they can provide are optimized when the technology is deployed in larger channel bandwidths that, in early releases of LTE, require larger amounts of contiguous spectrum.  To the extent that U.S. Cellular’s competitors have access to larger contiguous spectrum positions, they may be able to offer faster speeds or provision their networks more efficiently.  In order for U.S. Cellular to realize the same LTE data transfer speeds as competitors, it is important that both network infrastructure and device manufacturers support non-contiguous spectrum aggregation features for U.S. Cellular.

Lack of wireless devices available to U.S. Cellular to support its 4G LTE network, comparatively smaller spectrum positions for 4G LTE deployments, or carrier aggregation standards that result in U.S. Cellular delivering slower 4G LTE data transfer speeds relative to its competitors, could have an adverse impact on U.S. Cellular’s business, financial condition and results of operations.

 

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14)   U.S. Cellular is subject to numerous surcharges and fees from federal, state and local governments, and the applicability and the amount of these fees are subject to great uncertainty.

 

Telecommunications providers pay a variety of surcharges and fees on their gross revenues from interstate and intrastate services, including USF fees and common carrier regulatory fees. The division of services between interstate services and intrastate services, including the divisions associated with the federal USF fees, is a matter of interpretation and may in the future be contested by the FCC or state authorities. The FCC also may change in the future the basis on which federal USF fees are charged. The Federal government and many states also apply transaction-based taxes to sales of U.S. Cellular products and services and to purchases of telecommunications services from various carriers. In addition, state regulators and local governments have imposed and may continue to impose various surcharges, taxes and fees on U.S. Cellular services. The applicability of these surcharges and fees to its services is uncertain in many cases and jurisdictions may contest whether U.S. Cellular has assessed and remitted those monies correctly.  Periodically, state and federal regulators may increase or change the surcharges and fees U.S. Cellular currently pays.  In some instances U.S. Cellular passes through these charges to its customers.  However, Congress, the FCC, state regulatory agencies or state legislatures may limit the ability to pass through transaction-based tax liabilities, regulatory surcharges and regulatory fees imposed on U.S. Cellular to customers.  U.S. Cellular may or may not be able to recover some or all of those taxes from its customers and the amount of taxes may deter demand for its services or increase its cost to provide service which could have an adverse effect on its business, financial condition or operating results.

 

15)   Performance under device purchase agreements could have a material adverse impact on U.S. Cellular's business, financial condition or results of operations.

 

U.S. Cellular has entered into purchase commitments with certain vendors and may enter into similar purchase commitments with other vendors in the future.  If U.S. Cellular is unable to sell all of the devices that it is required to purchase under such agreements, or if it is unable to sell them at the prices it projects, its business, financial condition or results of operations could be adversely affected.

 

16)   Changes in U.S. Cellular’s enterprise value, changes in the market supply or demand for wireless licenses, adverse developments in the business or the industry in which U.S. Cellular is involved and/or other factors could require U.S. Cellular to recognize impairments in the carrying value of its licenses, goodwill and/or physical assets.

 

A large portion of U.S. Cellular’s assets consists of indefinite-lived intangible assets in the form of licenses and goodwill.  U.S. Cellular also has substantial investments in long-lived assets such as property, plant and equipment.  U.S. Cellular reviews its licenses, goodwill and other long-lived assets for impairment annually or whenever events or circumstances indicate that the carrying amount of such assets may not be fully recoverable.  An impairment loss may need to be recognized to the extent the carrying value of the assets exceeds the fair value of such assets.  The amount of any such impairment loss could be significant and could have an adverse effect on U.S. Cellular’s reported financial results for the period in which the loss is recognized.  The estimation of fair values requires assumptions by management about factors that are uncertain including such things as future cash flows and the appropriate discount rate.  Different assumptions for these factors could create materially different results.

 

17)   Costs, integration problems or other factors associated with acquisitions, divestitures or exchanges of properties or licenses and/or expansion of U.S. Cellular’s business could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

As part of U.S. Cellular’s operating strategy, U.S. Cellular from time to time may be engaged in the acquisition, divestiture or exchange of companies, businesses, strategic properties, wireless spectrum or other assets.  U.S. Cellular may change the markets in which it operates and the services that it provides through such acquisitions, divestitures and/or exchanges.   In general, U.S. Cellular may not disclose the negotiation of such transactions until a definitive agreement has been reached.

 

These transactions commonly involve a number of risks, including:

 

·         Identification of attractive companies, businesses, properties, spectrum or other assets for acquisition or exchange, and/or the selection of U.S. Cellular’s businesses or assets for divestiture or exchange;

·         Competition for acquisition targets and the ability to acquire or exchange businesses at reasonable prices;

·         Possible lack of buyers for businesses or assets that U.S. Cellular desires to divest and the ability to divest or exchange such businesses or assets at reasonable prices;

·         Ability to negotiate favorable terms and conditions for acquisitions, divestitures and exchanges;

·         Significant expenditures associated with acquisitions, divestitures and exchanges;

·         Legal and regulatory risks associated with new businesses or markets;

·         Ability to enter markets in which U.S. Cellular has limited or no direct prior experience and competitors have stronger positions;

·         Ability to manage businesses that are engaged in activities other than traditional wireless service;

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·         Uncertain revenues and expenses associated with acquisitions, with the result that U.S. Cellular may not realize the growth in revenues, anticipated cost structure, profitability, or return on investment that it expects;

·         Difficulty of integrating the technologies, services, products, operations and personnel of the acquired businesses, or of separating such matters for divested businesses or assets;

·         Diversion of management’s attention;

·         Disruption of ongoing business;

·         Impact on U.S. Cellular’s cash and available credit lines for use in financing future growth and working capital needs;

·         Inability to retain key personnel;

·         Inability to successfully incorporate acquired assets and rights into U.S. Cellular’s service offerings;

·         Inability to maintain uniform standards, controls, procedures and policies;

·         Possible conditions to approval by the FCC, the Federal Trade Commission and/or the Department of Justice; and

·         Impairment of relationships with employees, customers or vendors.

 

No assurance can be given that U.S. Cellular will be successful with respect to its acquisition, divestiture or exchange strategies or initiatives.  If U.S. Cellular is not successful with respect to its acquisitions, divestitures or exchanges, its business, financial condition or results of operations could be adversely affected.

 

18)   U.S. Cellular’s investments in unproven technologies may not produce the benefits that U.S. Cellular expects.

 

U.S. Cellular is making investments in various new technologies and service and product offerings.  These investments include technologies for enhanced data service offerings.  U.S. Cellular expects new services, products and solutions based on these new technologies to contribute to future growth in its revenues.  However, the markets for some of these services, products and solutions are still emerging and the overall potential for these markets remains uncertain.  If customer demand for these new services, products and solutions does not develop as expected, U.S. Cellular’s business, financial condition or results of operations could be adversely affected.

 

19)   A failure by U.S. Cellular to complete significant network construction and systems implementation activities as part of its plans to improve the quality, coverage, capabilities and capacity of its network, support and other systems and infrastructure could have an adverse effect on its operations.

 

U.S. Cellular’s business plan includes significant construction activities and enhancements to its network.  As U.S. Cellular deploys, expands and enhances its network, it may need to acquire additional spectrum.  Also, as U.S. Cellular continues to build out and enhance its network, U.S. Cellular must, among other things, continue to:

 

·         Lease, acquire or otherwise obtain rights to cell and switch sites;

·         Obtain zoning variances or other local governmental or third-party approvals or permits for network construction;

·         Complete and update the radio frequency design, including cell site design, frequency planning and network optimization, for each of U.S. Cellular’s markets; and

·         Improve, expand and maintain customer care, network management, billing and other financial and management systems.

 

Any difficulties encountered in completing these activities, as well as problems in vendor equipment availability, technical resources, system performance or system adequacy, could delay expansion of operations and product capabilities in new or existing markets or result in increased costs.  Failure to successfully build out and enhance U.S. Cellular’s network and necessary support facilities and systems in a cost-effective manner, and in a manner that satisfies customer expectations for quality and coverage, could have an adverse effect on U.S. Cellular’s business, business prospects, financial condition or results of operations.

 

20)   Difficulties involving third parties with which U.S. Cellular does business, including changes in U.S. Cellular's relationships with or financial or operational difficulties of key suppliers or independent agents and third party national retailers who market U.S. Cellular services, could adversely affect U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular has relationships with independent agents and third party national retailers who market U.S. Cellular services.  If such relationships are seriously harmed or if such parties experience financial difficulties, including bankruptcy, U.S. Cellular’s business, financial condition or results of operations could be adversely affected.

  

U.S. Cellular depends upon certain vendors to provide it with equipment, services or content to continue its network construction and upgrades and to operate its business.  U.S. Cellular does not have operational or financial control over such key suppliers and has limited influence with respect to the manner in which these key suppliers conduct their businesses.  If these key suppliers experience financial difficulties or file for bankruptcy or experience other operational difficulties, they may be unable to provide equipment,

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services or content to U.S. Cellular on a timely basis or cease to provide such equipment, services or content or otherwise fail to honor their obligations to U.S. Cellular. 

 

Regulations regarding the use of “conflict minerals” mined from the Democratic Republic of Congo and adjoining countries may affect some of U.S. Cellular’s suppliers.  These regulations may limit the availability of conflict free minerals and, as a result, U.S. Cellular may not be able to obtain products in sufficient quantities or at competitive prices from its vendors who utilize such minerals in the manufacture of products.  In such cases, U.S. Cellular may be unable to maintain and upgrade its network or provide products and services to its customers in a competitive manner, or could suffer other disruptions to its business.  In that event, U.S. Cellular’s business, financial condition or results of operations could be adversely affected. 

 

In addition, operation of U.S. Cellular’s supply chain and management of its inventory require accurate forecasting of customer growth and demand, which has become increasingly challenging.  If overall demand for wireless devices or the mix of demand for wireless devices is significantly different than U.S. Cellular’s expectations, U.S. Cellular could face inadequate or excess supplies of particular models of wireless devices.  This could result in lost sales opportunities or an excess supply of inventory.  Either of these situations could adversely affect U.S. Cellular’s revenues, costs of doing business, results of operations or financial condition.

 

In 2010, U.S. Cellular entered into agreements with a third party vendor to develop a Billing and Operational Support System (B/OSS).  In 2014, U.S. Cellular entered into certain other agreements with such vendor that rearrange the structure under the original agreements, including arrangements pursuant to which U.S. Cellular now outsources certain support functions for its B/OSS to such vendor.  Operational problems associated with the B/OSS, including any failure by the vendor to provide the required level of service under the outsourcing arrangements, could have adverse effects on U.S. Cellular’s business, financial condition or results of operations.

 

21)   U.S. Cellular has significant investments in entities that it does not control. Losses in the value of such investments could have an adverse effect on U.S. Cellular’s financial condition or results of operations.

 

U.S. Cellular has significant investments in entities that it does not control, including equity investments and interests in certain variable interest entities.  U.S. Cellular’s interests in such entities do not provide U.S. Cellular with control over the business strategy, financial goals, network build-out plans or other operational aspects of these entities.  U.S. Cellular cannot provide assurance that these entities will operate in a manner that will increase or maintain the value of U.S. Cellular’s investments, that U.S. Cellular’s proportionate share of income from these investments will continue at the current level in the future or that U.S. Cellular will not incur losses from the holding of such investments.  Losses in the values of such investments or a reduction in income from these investments could adversely affect U.S. Cellular’s financial condition or results of operations.

 

22)   A failure by U.S. Cellular to maintain flexible and capable telecommunication networks or information technology, or a material disruption thereof, could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular relies extensively on its telecommunication networks and information technology to operate and manage its business, process transactions and summarize and report results.  These networks and technology become obsolete over time and must be upgraded, replaced and/or otherwise enhanced over time.  Enhancements must be more flexible and dependable than ever before.  All of this is capital intensive and challenging.  A failure by U.S. Cellular to maintain flexible and capable telecommunication networks or information technology could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

The increased provision of data services has introduced significant new demands on U.S. Cellular’s network and has also increased complexities related to network management.  Further, the increased provision of data services on U.S. Cellular’s networks has created an increased level of risk related to quality of service.  This is due to the fact that many customers increasingly rely on data communications to execute and validate transactions.  As a result, redundancy and geographical diversity of U.S. Cellular’s network facilities are critical to providing uninterrupted service.  Also, the speed of repair and maintenance procedures in the event of network interruptions is critical to maintaining customer satisfaction.  U.S. Cellular’s ability to maintain high quality, uninterrupted service to its customers is critical, particularly given the increasingly competitive environment and customers’ ability to choose other service providers. 

 

In addition, U.S. Cellular’s networks and information technology and the networks and information technology of vendors on which U.S. Cellular relies are subject to damage or interruption due to various events, including power outages, computer, network and telecommunications failures, computer viruses, security breaches, hackers and other cyber security risks, catastrophic events, natural disasters, errors or unauthorized actions by employees and vendors, flawed conversion of systems, disruptive technologies and technology changes. 

 

23)   Cyber-attacks or other breaches of network or information technology security could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

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U.S. Cellular experiences cyber-attacks of varying degrees on a regular basis. U.S. Cellular maintains administrative, technical and physical controls, as well as other preventative actions, to reduce the risk of security breaches.  Although to date U.S. Cellular has not experienced a material security breach, these efforts may be insufficient to prevent a security breach stemming from future cyber-attacks.  If U.S. Cellular’s or its vendors’ networks and information technology are not adequately adapted to changes in technology or are damaged or fail to function properly, and/or if U.S. Cellular’s or its vendors’ security is breached or otherwise compromised, U.S. Cellular could suffer adverse consequences, including theft, destruction or other loss of critical and private data, including customer and/or employee data, interruptions or delays in its operations, inaccurate billings, inaccurate financial reporting, and significant costs to remedy the problems.  If U.S. Cellular’s or its vendors’ systems become unavailable or suffer a security breach of customer or other data, U.S. Cellular may be required to expend significant resources and take various actions to address the problems, including notification under data privacy laws and regulations, may be subject to fines, sanctions and litigation, and its reputation and operating results could be adversely affected.  Any material disruption in U.S. Cellular’s networks or information technology, including security breaches, could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

24)   The market price of U.S. Cellular’s Common Shares is subject to fluctuations due to a variety of factors.

 

Factors that may affect the future market price of U.S. Cellular’s Common Shares include:

 

·         General economic conditions, including conditions in the credit and financial markets;

·         Industry conditions;

·         Fluctuations in U.S. Cellular’s quarterly customer additions, churn rate, revenues, results of operations or cash flows;

·         Variations between U.S. Cellular’s actual financial and operating results and those expected by analysts and investors; and

·         Announcements by U.S. Cellular’s competitors.

 

Any of these or other factors could adversely affect the future market price of U.S. Cellular’s Common Shares, or could cause the future market price of U.S. Cellular’s Common Shares to fluctuate from time to time.

 

25)   Changes in facts or circumstances, including new or additional information, could require U.S. Cellular to record charges in excess of amounts accrued in the financial statements, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

The preparation of financial statements requires U.S. Cellular to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.  U.S. Cellular bases its estimates on historical experience and on various other assumptions and information that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities.  Actual results may differ from estimates under different assumptions or conditions.  Changes in facts or circumstances, including new or additional information, could require U.S. Cellular to record charges in excess of amounts accrued in the financial statements, if any, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

26)   Disruption in credit or other financial markets, a deterioration of U.S. or global economic conditions or other events could, among other things, impede U.S. Cellular’s access to or increase the cost of financing its operating and investment activities and/or result in reduced revenues and lower operating income and cash flows, which would have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

Disruptions in the credit and financial markets, declines in consumer confidence, increases in unemployment, declines in economic growth and uncertainty about corporate earnings could have a significant negative impact on the U.S. and global financial and credit markets and the overall economy.  Such events could have an adverse impact on financial institutions resulting in limited access to capital and credit for many companies.  Furthermore, economic uncertainties make it very difficult to accurately forecast and plan future business activities.  Changes in economic conditions, changes in financial markets, deterioration in the capital markets or other factors could have an adverse effect on U.S. Cellular’s business, financial condition, revenues, results of operations and cash flows.

 

27)   Uncertainty of U.S. Cellular’s ability to access capital, deterioration in the capital markets, other changes in market conditions, changes in U.S. Cellular’s credit ratings or other factors could limit or restrict the availability of financing on terms and prices acceptable to U.S. Cellular, which could require U.S. Cellular to reduce its construction, development or acquisition programs.

 

U.S. Cellular and its subsidiaries operate a capital-intensive business.  U.S. Cellular has used internally-generated funds and has also obtained substantial funds from external sources to finance the build out and enhancement of markets, to fund acquisitions and for general corporate purposes.  U.S. Cellular also may require substantial additional capital for, among other uses, acquisitions of providers of wireless telecommunications services, spectrum license or system acquisitions, system development and network capacity

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expansion.  There can be no assurance that sufficient funds will continue to be available to U.S. Cellular or its subsidiaries on terms or at prices acceptable to U.S. Cellular.  Changes in U.S. Cellular’s credit rating, uncertainty of access to capital for telecommunications companies, deterioration in the capital markets, reduced regulatory capital at banks which in turn limits their ability to borrow and lend, other changes in market conditions or other factors could limit or restrict the availability of financing on terms and prices acceptable to U.S. Cellular, which could require U.S. Cellular to reduce its construction, development and acquisition programs.  Reduction of U.S. Cellular’s construction, development and acquisition programs likely would have a negative impact on U.S. Cellular’s consolidated revenues, income and cash flows.

 

28)   Settlements, judgments, restraints on its current or future manner of doing business and/or legal costs resulting from pending and future litigation could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular is regularly involved in a number of legal and policy proceedings before the FCC and various state and federal courts.  Such legal and policy proceedings can be complex, costly, protracted and highly disruptive to business operations by diverting the attention and energies of management and other key personnel.

 

The assessment of legal and policy proceedings is a highly subjective process that requires judgments about future events.  Additionally, amounts ultimately received or paid upon settlement or resolution of litigation and other contingencies may differ materially from amounts accrued in the financial statements.  Depending on a range of factors, these or similar proceedings could impose restraints on U.S. Cellular’s current or future manner of doing business.  Such potential outcomes could have an adverse effect on U.S. Cellular’s financial condition, results of operations or ability to do business.

 

29)   The possible development of adverse precedent in litigation or conclusions in professional studies to the effect that radio frequency emissions from wireless devices and/or cell sites cause harmful health consequences, including cancer or tumors, or may interfere with various electronic medical devices such as pacemakers, could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

Media reports and certain professional studies have suggested that certain radio frequency emissions from wireless devices may be linked to various health problems, including cancer or tumors, and may interfere with various electronic medical devices, including hearing aids and pacemakers.  U.S. Cellular is a party to and may in the future be a party to lawsuits against wireless carriers and other parties claiming damages for alleged health effects, including cancer or tumors, arising from wireless phones or radio frequency transmitters.  Concerns over radio frequency emissions may discourage use of wireless devices or expose U.S. Cellular to potential litigation.  In addition, the FCC or other regulatory authorities may adopt regulations in response to concerns about radio frequency emissions.  Any resulting decrease in demand for wireless services, costs of litigation and damage awards or regulation could have an adverse effect on U. S. Cellular’s business, financial condition or results of operations.

 

In addition, some studies have indicated that some aspects of using wireless devices while driving may impair drivers’ attention in certain circumstances, making accidents more likely.  These concerns could lead to potential litigation relating to accidents, deaths or serious bodily injuries, any of which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

Numerous state and local legislative bodies have enacted or proposed legislation restricting or prohibiting the use of wireless devices while driving motor vehicles.  These enacted or proposed laws or other similar laws, if passed, could have the effect of reducing customer usage and/or increasing costs, which could have an adverse effect on U.S. Cellular’s business, financial condition, or results of operations.

 

30)   Claims of infringement of intellectual property and proprietary rights of others, primarily involving patent infringement claims, could prevent U.S. Cellular from using necessary technology to provide products or services or subject U.S. Cellular to expensive intellectual property litigation or monetary penalties, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

U.S. Cellular faces possible effects of industry litigation relating to patents, other intellectual property or otherwise, that may restrict U.S. Cellular’s access to devices for sale to customers.  If technology that U.S. Cellular uses in products or services were determined by a court to infringe a patent or other intellectual property right held by another person, U.S. Cellular could be precluded from using that technology and could be required to pay significant monetary damages.  U.S. Cellular also may be required to pay significant royalties to such person to continue to use such technology in the future.  The successful enforcement of any intellectual property rights, or U.S. Cellular’s inability to negotiate a license for such rights on acceptable terms, could force U.S. Cellular to cease using the relevant technology and offering services incorporating the technology.  Any litigation to determine the validity of claims that U.S. Cellular’s products or services infringe or may infringe intellectual property rights of another, regardless of their merit or resolution, could be costly and divert the effort and attention of U.S. Cellular’s management and technical personnel.  Regardless of the merits of any specific claim, U.S. Cellular cannot give assurance that it would prevail in litigation because of the complex technical issues and

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inherent uncertainties in intellectual property litigation.  Although U.S. Cellular generally seeks to obtain indemnification agreements from vendors that provide it with technology, there can be no assurance that any claim of infringement will be covered by an indemnity or that U.S. Cellular will be able to recover all or any of its losses and costs under any available indemnity agreements.  Any claims of infringement of intellectual property and proprietary rights of others could prevent U.S. Cellular from using necessary technology to provide its services or subject U.S. Cellular to expensive intellectual property litigation or monetary penalties, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

31)   There are potential conflicts of interests between TDS and U.S. Cellular.

 

TDS owns over 80% of the combined total of both classes of common stock of U.S. Cellular, including a majority of the outstanding Common Shares and 100% of the Series A Common Shares, and controls over 96% of their combined voting power.  As a result, TDS is effectively able to elect all of U.S. Cellular’s fourteen directors and otherwise control the management and operations of U.S. Cellular.  Seven of the fourteen directors of U.S. Cellular are also directors of TDS and/or executive officers of TDS and/or U.S. Cellular.  Directors and officers of TDS who are also directors or officers of U.S. Cellular, and TDS as U.S. Cellular’s controlling shareholder, are in positions involving the possibility of conflicts of interest with respect to certain transactions concerning U.S. Cellular.  When the interests of TDS and U.S. Cellular diverge, TDS may exercise its influence in its own best interests.

 

U.S. Cellular and TDS have entered into contractual arrangements governing certain transactions and relationships between them.  These agreements were executed prior to the initial public offering of U.S. Cellular’s Common Shares and were not the result of arm’s-length negotiations.  Accordingly, there is no assurance that the terms and conditions of these agreements are as favorable to U.S. Cellular as could have been obtained from unaffiliated third parties.  See “Certain Relationships and Related Transactions” in this Form 10-K.

 

Conflicts of interest may arise between TDS and U.S. Cellular when faced with decisions that could have different implications for U.S. Cellular and TDS, including technology decisions, financial budgets, the payment of distributions by U.S. Cellular, agreements or transactions between TDS and U.S. Cellular, business activities and other matters.  TDS also may take action that favors its other businesses and the interests of its shareholders over U.S. Cellular’s wireless business and the interests of U.S. Cellular shareholders and debt holders.  Because TDS controls U.S. Cellular, conflicts of interest could be resolved in a manner adverse to U.S. Cellular and its other shareholders or its debt holders.

 

The U.S. Cellular Restated Certificate of Incorporation provides that, so long as not less than 500,000 Series A Common Shares are outstanding, U.S. Cellular, without the written consent of TDS, shall not, directly or indirectly own, invest or otherwise have an interest in, lease, operate or manage any business other than a business engaged solely in the construction of, the ownership of interests in and/or the management of wireless telephone systems.  This limitation on the scope of U.S. Cellular’s potential business could hurt the growth of U.S. Cellular’s business.  This restriction would preclude U.S. Cellular from pursuing attractive related or unrelated business opportunities unless TDS consents in writing.  TDS has no obligation to consent to any business opportunities proposed by U.S. Cellular and may withhold its consent in its own best interests.

 

32)   Certain matters, such as control by TDS and provisions in the U.S. Cellular Restated Certificate of Incorporation, may serve to discourage or make more difficult a change in control of U.S. Cellular.

 

The control of U.S. Cellular by TDS may tend to deter non-negotiated tender offers or other efforts to obtain control of U.S. Cellular and thereby deprive shareholders of opportunities to sell shares at prices higher than those prevailing in the market.

 

The U.S. Cellular Restated Certificate of Incorporation also contains provisions which may serve to discourage or make more difficult a change in control of U.S. Cellular without the support of TDS or without meeting various other conditions.  In particular, the authorization of multiple classes of capital stock with different voting rights could prevent shareholders from profiting from an increase in the market value of their shares as a result of a change in control of U.S. Cellular by delaying or preventing such change in control.

 

The U.S. Cellular Restated Certificate of Incorporation also authorizes the U.S. Cellular Board of Directors to designate and issue Preferred Shares in one or more classes or series from time to time.  Generally, no further action or authorization by the shareholders is necessary prior to the designation or issuance of the additional Preferred Shares authorized pursuant to the U.S. Cellular Restated Certificate of Incorporation unless applicable laws or regulations would require such approval in a given instance.  Such Preferred Shares could be issued in circumstances that would serve to preserve TDS’ control of U.S. Cellular.

 

33)   Any of the foregoing events or other events could cause revenues, earnings, capital expenditures and/or any other financial or statistical information to vary from U.S. Cellular’s forward-looking estimates by a material amount.

 

From time to time, U.S. Cellular may disclose forward-looking information, including estimates of future service revenues; various measures of income before income taxes; and/or capital expenditures.  Any such forward-looking information includes consideration

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of known or anticipated changes to the extent disclosed, but dynamic market conditions and/or other unknown or unanticipated events, including but not limited to the risks discussed above, could cause such estimates to differ materially from the actual amounts.

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Item 1B.  Unresolved Staff Comments

 

None.

 

Item 2.  Properties

 

U.S. Cellular’s mobile telephone switching offices, cell sites, call centers and retail stores are located primarily in U.S. Cellular’s operating markets and are either owned or leased under long-term leases by U.S. Cellular, one of its subsidiaries, or the partnership, limited liability company or corporation which holds the license issued by the FCC.  U.S. Cellular’s cell and transmitter sites are located on private and public property.  Locations on private land are by virtue of easements or other arrangements.  U.S. Cellular has not experienced major problems with obtaining zoning approval for cell sites or operating facilities and does not anticipate significant problems in this area in future periods. 

 

U.S. Cellular leases space for its corporate offices in Chicago, Bensenville and Wood Dale, Illinois; it also leases space for its network operations center in Schaumburg, Illinois and its regional and local market business offices.  U.S. Cellular operates four customer care centers; two of the facilities used in these operations are owned and two are leased. 

 

As of December 31, 2014, U.S. Cellular’s Property, plant and equipment, net of accumulated depreciation, totaled $2,728.2 million.

 

U.S. Cellular considers the properties owned or leased by it and its subsidiaries to be maintained in good operating condition and are suitable and adequate for its business operations.

 

Item 3.  Legal Proceedings

 

U.S. Cellular is involved or may be involved from time to time in legal proceedings before the FCC, other regulatory authorities, and/or various state and federal courts. If U.S. Cellular believes that a loss arising from such legal proceedings is probable and can be reasonably estimated, an amount is accrued in the financial statements for the estimated loss. If only a range of loss can be determined, the best estimate within that range is accrued; if none of the estimates within that range is better than another, the low end of the range is accrued. The assessment of the expected outcomes of legal proceedings is a highly subjective process that requires judgments about future events. The legal proceedings are reviewed at least quarterly to determine the adequacy of accruals and related financial statement disclosures. The ultimate outcomes of legal proceedings could differ materially from amounts accrued in the financial statements.  See Note 12 — Commitments and Contingencies in the Notes to Consolidated Financial Statements for further information.

 

Item 4.  Mine Safety Disclosures.

 

Not applicable

22

 


 

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PART II

 

Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

 

Market, holder, dividend and performance graph information is incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report sections entitled “Shareholder Information” and “Consolidated Quarterly Information (Unaudited).”

 

Information  relating to Issuer Purchases of Equity Securities is set forth below.

 

On November 17, 2009, the Board of Directors of U.S. Cellular authorized the repurchase of up to 1,300,000 Common Shares on an annual basis beginning in 2009 and continuing each year thereafter, on a cumulative basis (the “2009 Authorization”).  These purchases will be made pursuant to open market purchases, block purchases, private purchases, or otherwise, depending on market prices and other conditions.  This authorization does not have an expiration date.

 

The following table provides certain information with respect to all purchases made by or on behalf of U.S. Cellular, and any open market purchases made by any “affiliated purchaser” (as defined by the SEC) of U.S. Cellular, of U.S. Cellular Common Shares during the fourth quarter of 2014.

 

U.S. CELLULAR PURCHASES OF COMMON SHARES

  

  

  

  

  

  

  

  

  

  

Period

Total Number of Common Shares Purchased

  

Average Price Paid per Common Share

  

Total Number of Common Shares Purchased as Part of Publicly Announced Plans or Programs

  

Maximum Number of Common Shares that May Yet Be Purchased Under the  Plans or Programs

October 1 — 31, 2014

 111,887 

  

$

 34.15 

  

 111,887 

  

 3,632,806 

November 1 — 30, 2014

 - 

  

  

 -   

  

 - 

  

 3,632,806 

December 1 — 31, 2014

 - 

  

  

 -   

  

 - 

  

 3,632,806 

Total as of or for the quarter ended

  December 31, 2014

 111,887 

  

$

 34.15 

  

 111,887 

  

 3,632,806 

 

The following is additional information with respect to the 2009 Authorization:

 

i.         The date the program was announced was November 20, 2009 by Form 8-K.

 

ii.        The amount approved was up to 1,300,000 U.S. Cellular Common Shares on an annual basis in 2009 and continuing each year thereafter on a cumulative basis.

 

iii.      There is no expiration date for the program.

 

iv.      The authorization did not expire during the fourth quarter of 2014.

 

v.       U.S. Cellular did not determine to terminate the foregoing Common Share repurchase program, or cease making further purchases thereunder, during the fourth quarter of 2014.

 

Item 6.  Selected Financial Data

 

Incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report section entitled “Selected Consolidated Financial and Operating Data,” except for Ratio of earnings to fixed charges, which is incorporated herein by reference from Exhibit 12 to this Form 10-K.

 

Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

Incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk

 

Incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report section entitled “Market Risk.”

23

 


 

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Item 8.  Financial Statements and Supplementary Data

 

Incorporated by reference from Exhibit 13 to this Form 10-K, Annual Report sections entitled “Consolidated Statement of Operations,” “Consolidated Statement of Cash Flows,” “Consolidated Balance Sheet,” “Consolidated Statement of Changes in Equity,” “Notes to Consolidated Financial Statements,” “Management’s Report on Internal Control Over Financial Reporting,”  “Report of Independent Registered Public Accounting Firm,” and “Consolidated Quarterly Information (Unaudited).”  The Consolidated Statement of Comprehensive Income was not included because comprehensive income for the years ended December 31, 2014, 2013 and 2012 equaled net income.

 

Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

 

None.

 

Item 9A.  Controls and Procedures

 

Evaluation of Disclosure Controls and Procedures

 

U.S. Cellular maintains disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) that are designed to ensure that information required to be disclosed in its reports filed or submitted under the Exchange Act is processed, recorded, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to U.S. Cellular’s management, including its principal executive officer and principal financial officer, as appropriate, to allow for timely decisions regarding required disclosure.  In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives.

 

As required by SEC Rule 13a-15(b), U.S. Cellular carried out an evaluation, under the supervision and with the participation of management, including its principal executive officer and principal financial officer, of the effectiveness of the design and operation of U.S. Cellular’s disclosure controls and procedures as of the end of the period covered by this Annual Report.  Based on this evaluation, the principal executive officer and principal financial officer have concluded that U.S. Cellular’s disclosure controls and procedures were effective as of December 31, 2014, at the reasonable assurance level.  

 

Management’s Report on Internal Control Over Financial Reporting

 

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act.  U.S. Cellular’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America (“GAAP”).  U.S. Cellular’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the issuer; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the issuer are being made only in accordance with authorizations of management and, where required, the board of directors of the issuer; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the issuer’s assets that could have a material effect on the interim or annual consolidated financial statements.

 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 

Under the supervision and with the participation of U.S. Cellular’s management, including its principal executive officer and principal financial officer, U.S. Cellular conducted an evaluation of the effectiveness of its internal control over financial reporting as of December 31, 2014, based on the criteria established in the 2013 version of Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).  Management has concluded that U.S. Cellular maintained effective internal control over financial reporting as of December 31, 2014 based on criteria established in the 2013 version of Internal Control — Integrated Framework issued by the COSO.

 

The effectiveness of U.S. Cellular’s internal control over financial reporting as of December 31, 2014 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in the firm’s report which is incorporated by reference into Item 8 of this Annual Report on Form 10-K from Exhibit 13 filed herewith.

 

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Changes in Internal Control Over Financial Reporting

 

There were no changes in U.S. Cellular’s internal control over financial reporting during the fourth quarter of 2014 that have materially affected, or are reasonably likely to materially affect, U.S. Cellular’s internal control over financial reporting.

 

Item 9B.  Other Information

 

None.

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PART III

 

Item 10.  Directors, Executive Officers and Corporate Governance

 

Incorporated by reference from Proxy Statement sections entitled “Election of Directors,” “Corporate Governance,” “Executive Officers” and “Section 16(a) Beneficial Ownership Reporting Compliance.”

 

Item 11.  Executive Compensation

 

Incorporated by reference from Proxy Statement section entitled “Executive and Director Compensation.”

 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

 

Incorporated by reference from Proxy Statement sections entitled “Security Ownership of Certain Beneficial Owners and Management” and “Securities Authorized for Issuance under Equity Compensation Plans.”

 

 

Item 13.  Certain Relationships and Related Transactions, and Director Independence

 

Incorporated by reference from Proxy Statement sections entitled “Corporate Governance” and “Certain Relationships and Related Transactions.”

 

Item 14.  Principal Accountant Fees and Services

 

Incorporated by reference from Proxy Statement section entitled “Fees Paid to Principal Accountants.”

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PART IV

  

  

  

  

  

Item 15.  Exhibits and Financial Statement Schedules

  

  

  

  

  

  

(a)   

The following documents are filed as a part of this report:

  

  

  

  

  

  

  

(1)

Financial Statements

  

  

  

  

  

  

  

  

Consolidated Statement of Operations

Annual Report*

  

  

Consolidated Statement of Cash Flows

Annual Report*

  

  

Consolidated Balance Sheet

Annual Report*

  

  

Consolidated Statement of Changes in Equity

Annual Report*

  

  

Notes to Consolidated Financial Statements

Annual Report*

  

  

Management’s Report on Internal Control Over Financial Reporting

Annual Report*

  

  

Report of Independent Registered Public Accounting Firm — PricewaterhouseCoopers LLP

Annual Report*

  

  

Consolidated Quarterly Information (Unaudited)

Annual Report*

  

  

  

  

  

  

  

  

* Incorporated by reference from Exhibit 13.

  

  

  

  

  

  

  

(2)

Financial Statement Schedules

  

  

  

  

  

Location

  

  

Los Angeles SMSA Limited Partnership Financial Statements

S-1

  

  

  

Report of Independent Registered Public Accounting Firm — Ernst & Young

S-2

  

  

  

Report of Independent Registered Public Accounting Firm — Deloitte & Touche LLP

S-3

  

  

  

Balance Sheets

S-4

  

  

  

Statements of Operations

S-5

  

  

  

Statements of Changes in Partners’ Capital

S-6

  

  

  

Statements of Cash Flows

S-7

  

  

  

Notes to Financial Statements

S-8

  

  

  

  

  

All other schedules have been omitted because they are not applicable or not required or because the required information is shown in the financial statements or notes thereto.

  

  

  

  

  

  

(3)

Exhibits

  

  

  

  

  

The exhibits set forth in the accompanying Index to Exhibits are filed as a part of this Report.  Compensatory plans or arrangements are identified in the Index to Exhibits with an asterisk.

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LOS ANGELES SMSA LIMITED PARTNERSHIP
FINANCIAL STATEMENTS

 

U.S. Cellular owns a 5.5% limited partnership interest in the Los Angeles SMSA Limited Partnership and accounts for such interest by the equity method.  The partnership’s financial statements were obtained by U.S. Cellular as a limited partner. 

 

 

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

The Partners of Los Angeles SMSA

Limited Partnership

We have audited the accompanying balance sheet of Los Angeles SMSA Limited Partnership (the Partnership) as of December 31, 2014, and the related statements of income and comprehensive income, change in partners’ capital and cash flows for the year ended December 31, 2014. These financial statements are the responsibility of the Partnership’s management. Our responsibility is to express an opinion on these financial statements based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. We were not engaged to perform an audit of the Partnership’s internal control over financial reporting. Our audit included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Partnership’s internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Partnership at December 31, 2014, and the results of its operations and its cash flows for the year ended December 31, 2014, in conformity with U.S. generally accepted accounting principles

 

/s/ Ernst & Young LLP
Certified Public Accountants

Orlando, Florida
February 25, 2015

 

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

To the Partners of

Los Angeles SMSA Limited Partnership:

Basking Ridge, New Jersey

 

We have audited the accompanying balance sheets of Los Angeles SMSA Limited Partnership (the "Partnership") as of December 31, 2013 and 2012, and the related statements of operations, changes in partners’ capital, and cash flows for each of the three years in the period ended December 31, 2013. These financial statements are the responsibility of the Partnership's management. Our responsibility is to express an opinion on these financial statements based on our audits.

 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.  The Partnership is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting.  Our audits included consideration of internal control over financial reporting as a basis for designing audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Partnership's internal control over financial reporting. Accordingly, we express no such opinion. An audit also includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

 

In our opinion, such financial statements present fairly, in all material respects, the financial position of the Partnership as of December 31, 2013 and 2012, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2013 in conformity with accounting principles generally accepted in the United States of America.

 

 

/s/ Deloitte & Touche LLP

Atlanta, Georgia

February 28, 2014

 

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Los Angeles SMSA Limited Partnership

  

  

  

  

  

Balance Sheets - As of December 31, 2014 and 2013

  

  

  

  

  

(Dollars in Thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

ASSETS

  

  

  

  

  

  

  

  

  

  

  

  

  

CURRENT ASSETS:

  

  

  

  

  

  

Due from affiliate

$

 205,273 

  

$

 316,794 

  

Accounts receivable, net of allowance of $24,136 and $21,600

  

 529,649 

  

  

 363,069 

  

Unbilled revenue

  

 24,511 

  

  

 20,070 

  

Prepaid expenses

  

 13,188 

  

  

 4,357 

  

  

  

  

  

  

  

  

  

  

Total current assets

  

 772,621 

  

  

 704,290 

  

  

  

  

  

  

  

  

PROPERTY, PLANT AND EQUIPMENT—Net

  

 1,715,460 

  

  

 1,581,317 

  

  

  

  

  

  

  

  

WIRELESS LICENSES

  

 79,543 

  

  

 79,543 

  

  

  

  

  

  

  

  

OTHER ASSETS

  

 99,652 

  

  

 8,848 

  

  

  

  

  

  

  

  

TOTAL ASSETS

$

 2,667,276 

  

$

 2,373,998 

  

  

  

  

  

  

  

  

LIABILITIES AND PARTNERS' CAPITAL

  

  

  

  

  

  

  

  

  

  

  

  

  

CURRENT LIABILITIES:

  

  

  

  

  

  

Accounts payable and accrued liabilities

$

 168,893 

  

$

 117,972 

  

Advance billings and customer deposits

  

 197,715 

  

  

 152,698 

  

Deferred gain

  

 4,923 

  

  

 4,923 

  

  

  

  

  

  

  

  

  

  

Total current liabilities

  

 371,531 

  

  

 275,593 

  

  

  

  

  

  

  

  

LONG TERM LIABILITIES:

  

  

  

  

  

  

Deferred gain

  

 23,950 

  

  

 28,892 

  

Other liabilities

  

 38,021 

  

  

 34,411 

  

  

  

  

  

  

  

  

  

  

Total long term liabilities

  

 61,971 

  

  

 63,303 

  

  

  

  

  

  

  

  

  

  

Total liabilities

  

 433,502 

  

  

 338,896 

  

  

  

  

  

  

  

  

PARTNERS' CAPITAL

  

 2,233,774 

  

  

 2,035,102 

  

  

  

  

  

  

  

  

TOTAL LIABILITIES AND PARTNERS' CAPITAL

$

 2,667,276 

  

$

 2,373,998 

  

  

  

  

  

  

  

  

See notes to financial statements.

  

  

  

  

  

 

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Los Angeles SMSA Limited Partnership

Statements of Income and Comprehensive Income - Years Ended December 31, 2014, 2013 and 2012

(Dollars in Thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

  

2012 

OPERATING REVENUE:

  

  

  

  

  

  

  

  

  

Service revenue

$

 4,317,377 

  

$

 4,166,296 

  

$

 3,920,064 

  

Equipment and other

  

 851,557 

  

  

 667,963 

  

  

 677,836 

  

  

  

  

  

  

  

  

  

  

  

  

  

Total operating revenue

  

 5,168,934 

  

  

 4,834,259 

  

  

 4,597,900 

  

  

  

  

  

  

  

  

  

  

  

OPERATING EXPENSES:

  

  

  

  

  

  

  

  

  

Cost of service (exclusive of depreciation and amortization)

  

 863,031 

  

  

 753,438 

  

  

 705,065 

  

Depreciation and amortization

  

 344,887 

  

  

 337,313 

  

  

 343,565 

  

Cost of equipment

  

 1,195,874 

  

  

 885,502 

  

  

 948,130 

  

Selling, general and administrative

  

 1,470,669 

  

  

 1,445,229 

  

  

 1,375,852 

  

  

  

  

  

  

  

  

  

  

  

  

  

Total operating expenses

  

 3,874,461 

  

  

 3,421,482 

  

  

 3,372,612 

  

  

  

  

  

  

  

  

  

  

  

OPERATING INCOME

  

 1,294,473 

  

  

 1,412,777 

  

  

 1,225,288 

  

  

  

  

  

  

  

  

  

  

  

OTHER INCOME:

  

  

  

  

  

  

  

  

  

Interest income, net

  

 4,199 

  

  

 1,520 

  

  

 1,051 

  

Other

  

 - 

  

  

 4,941 

  

  

 4,941 

  

  

  

  

  

  

  

  

  

  

  

  

  

Total other income

  

 4,199 

  

  

 6,461 

  

  

 5,992 

  

  

  

  

  

  

  

  

  

  

  

NET INCOME AND COMPREHENSIVE INCOME

$

 1,298,672 

  

$

 1,419,238 

  

$

 1,231,280 

  

  

  

  

  

  

  

  

  

  

  

Allocation of Net Income:

  

  

  

  

  

  

  

  

  

Limited Partners

$

 779,203 

  

$

 851,543 

  

$

 738,768 

  

General Partner

$

 519,469 

  

$

 567,695 

  

$

 492,512 

  

  

  

  

  

  

  

  

  

  

  

See notes to financial statements.

  

  

  

  

  

  

  

  

 

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Los Angeles SMSA Limited Partnership

Statements of Changes in Partners' Capital - Years Ended December 31, 2014, 2013 and 2012

(Dollars in Thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

General

Partner

  

Limited Partners

  

  

  

  

  

  

AirTouch

Cellular

  

AirTouch

Cellular

  

Cellco

Partnership

  

United States

Cellular

Corporation

  

Total Partners'

Capital

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

BALANCE—January 1, 2012

$

 753,834 

  

$

 797,179 

  

$

 229,920 

  

$

 103,651 

  

$

 1,884,584 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Distributions

  

 (480,000) 

  

  

 (507,600) 

  

  

 (146,400) 

  

  

 (66,000) 

  

  

 (1,200,000) 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net Income

  

 492,512 

  

  

 520,832 

  

  

 150,216 

  

  

 67,720 

  

  

 1,231,280 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

BALANCE—December 31, 2012

  

 766,346 

  

  

 810,411 

  

  

 233,736 

  

  

 105,371 

  

  

 1,915,864 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Distributions

  

 (520,000) 

  

  

 (549,900) 

  

  

 (158,600) 

  

  

 (71,500) 

  

  

 (1,300,000) 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net Income

  

 567,695 

  

  

 600,337 

  

  

 173,146 

  

  

 78,060 

  

  

 1,419,238 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

BALANCE—December 31, 2013

  

 814,041 

  

  

 860,848 

  

  

 248,282 

  

  

 111,931 

  

  

 2,035,102 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Distributions

  

 (440,000) 

  

  

 (465,300) 

  

  

 (134,200) 

  

  

 (60,500) 

  

  

 (1,100,000) 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net Income

  

 519,468 

  

  

 549,338 

  

  

 158,438 

  

  

 71,428 

  

  

 1,298,672 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

BALANCE—December 31, 2014

$

 893,509 

  

$

 944,886 

  

$

 272,520 

  

$

 122,859 

  

$

 2,233,774 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

See notes to financial statements.

 

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Los Angeles SMSA Limited Partnership

Statements of Cash Flows - Years Ended December 31, 2014, 2013 and 2012

(Dollars in Thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

  

2012 

CASH FLOWS FROM OPERATING ACTIVITIES:

  

  

  

  

  

  

  

  

  

Net income

$

 1,298,672 

  

$

 1,419,238 

  

$

 1,231,280 

  

Adjustments to reconcile net income to net cash provided by operating activities:

  

  

  

  

  

  

  

  

  

  

Depreciation and amortization

  

 344,887 

  

  

 337,313 

  

  

 343,565 

  

  

Amortization of deferred gain

  

 (4,942) 

  

  

 (4,941) 

  

  

 (4,957) 

  

  

Provision for losses on accounts receivable

  

 34,370 

  

  

 44,339 

  

  

 37,057 

  

  

Changes in certain assets and liabilities:

  

  

  

  

  

  

  

  

  

  

  

Accounts receivable

  

 (200,950) 

  

  

 (68,809) 

  

  

 (69,272) 

  

  

  

Unbilled revenue

  

 (4,441) 

  

  

 (579) 

  

  

 2,761 

  

  

  

Prepaid expenses

  

 (8,831) 

  

  

 180 

  

  

 (760) 

  

  

  

Other assets

  

 (91,809) 

  

  

 (8,193) 

  

  

 19 

  

  

  

Accounts payable and accrued liabilities

  

 32,591 

  

  

 (15,872) 

  

  

 18,548 

  

  

  

Advance billings and customer deposits

  

 45,017 

  

  

 7,849 

  

  

 9,826 

  

  

  

Other liabilities

  

 3,610 

  

  

 10,447 

  

  

 4,208 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net cash provided by operating activities

  

 1,448,174 

  

  

 1,720,972 

  

  

 1,572,275 

  

  

  

  

  

  

  

  

  

  

  

  

  

CASH FLOWS FROM INVESTING ACTIVITIES:

  

  

  

  

  

  

  

  

  

Capital expenditures

  

 (487,511) 

  

  

 (371,385) 

  

  

 (322,328) 

  

Fixed asset transfers out

  

 27,816 

  

  

 23,459 

  

  

 50,152 

  

Change in due from affiliate

  

 111,521 

  

  

 (73,046) 

  

  

 (100,099) 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net cash used in investing activities

  

 (348,174) 

  

  

 (420,972) 

  

  

 (372,275) 

  

  

  

  

  

  

  

  

  

  

  

  

  

CASH FLOWS FROM FINANCING ACTIVITIES:

  

  

  

  

  

  

  

  

  

Distributions to partners

  

 (1,100,000) 

  

  

 (1,300,000) 

  

  

 (1,200,000) 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net cash used in financing activities

  

 (1,100,000) 

  

  

 (1,300,000) 

  

  

 (1,200,000) 

  

  

  

  

  

  

  

  

  

  

  

  

  

CHANGE IN CASH

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

CASH—Beginning of year

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

CASH—End of year

$

  

$

  

$

  

  

  

  

  

  

  

  

  

  

  

  

  

NONCASH TRANSACTIONS FROM INVESTING ACTIVITIES:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Accruals for Capital Expenditures

$

 31,019 

  

$

 12,689 

  

$

 11,403 

  

  

  

  

  

  

  

  

  

  

  

  

  

See notes to financial statements.

  

  

  

  

  

  

  

  

 

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Los Angeles SMSA Limited Partnership

Notes to Financial Statements – Years Ended December 31, 2014, 2013 and 2012.

(Dollars in Thousands)

 

1.            ORGANIZATION AND MANAGEMENT

 

Los Angeles SMSA Limited Partnership Los Angeles SMSA Limited Partnership (the “Partnership” or “we”) was formed in 1984. The principal activity of the Partnership is providing cellular service in the Los Angeles metropolitan service area.

 

The partners and their respective ownership percentages as of December 31, 2014, 2013 and 2012 are as follows:

 

  

General Partner

  

  

  

AirTouch Cellular* (“General Partner”)

40.0%

  

  

  

  

  

Limited Partners:

  

  

  

AirTouch Cellular*

42.3%

  

  

Cellco Partnership

12.2%

  

  

United States Cellular Corporation

5.5%

 

______________________________

* AirTouch Cellular is a wholly-owned subsidiary of Verizon Wireless (VAW) LLC (a wholly-owned subsidiary of Cellco Partnership (“Cellco”) doing business as Verizon Wireless.

 

In accordance with the partnership agreement, Cellco is responsible for managing the operations of the partnership (See Note 6).

 

2.       SIGNIFICANT ACCOUNTING POLICIES

 

Use of Estimates — We prepare our financial statements using U.S. generally accepted accounting principles (GAAP), which require management to make estimates and assumptions that affect reported amounts and disclosures.  Actual results could differ from those estimates.

 

Examples of significant estimates include: the allowance for doubtful accounts, the recoverability of property, plant, and equipment, the recoverability of intangible assets and other long-lived assets, unbilled revenues, fair values of financial instruments, accrued expenses and contingencies.

 

Revenue Recognition — The Partnership offers products and services to our customers through bundled arrangements. These arrangements involve multiple deliverables which may include products, services, or a combination of products and services.

 

The Partnership earns revenue primarily by providing access to and usage of its network.  In general, access revenue is billed one month in advance and recognized when earned.  Usage revenue is generally billed in arrears and recognized when service is rendered.  Equipment sales revenue associated with the sale of wireless handsets and accessories is generally recognized when the products are delivered to and accepted by the customer, as this is considered to be a separate earnings process from providing wireless services.  For agreements involving the resale of third-party services in which we are considered the primary obligor in the arrangements, we record the revenue gross at the time of the sale.  For equipment sales, we generally subsidize the cost of wireless devices for plans under our traditional subsidy model.  The amount of this subsidy is generally contingent on the arrangement and terms selected by the customer.   In multiple deliverable arrangements which involve the sale of equipment and a service contract, the equipment revenue is recognized up to the amount collected when the wireless device is sold. 

 

In addition to the traditional subsidy model for equipment sales, we offer new and existing customers the option to participate in Verizon Edge, a program that provides eligible wireless customers with the ability to pay for handsets under an equipment installment plan. Under the Verizon Edge program, customers have the right to upgrade their handset after a minimum of 30 days, subject to certain conditions, including making a stated portion of the required device payments, trading in their handset in good working condition and signing a new contract with Verizon. Upon upgrade, the outstanding balance of the equipment installment plan is exchanged for the used handset. This trade-in right is accounted for as a guarantee obligation.

 

Verizon Edge is a multiple-element arrangement typically consisting of the trade-in right, handset and monthly wireless service. At the inception of the arrangement, the amount allocable to the delivered units of accounting is limited to the amount that is not contingent upon the delivery of the monthly wireless service (the noncontingent amount). The full amount of the trade-in right’s fair value (not an allocated value) will be recognized as the guarantee liability and the remaining allocable consideration will be allocated to the handset. The value of the guarantee liability effectively results in a reduction to revenue recognized for

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the sale of the handset. The guarantee liability is measured at fair value upon initial recognition based on assumptions lacking observable pricing inputs including the probability and timing of the customer upgrading to a new phone, the customer’s estimated remaining installment balance at the time of trade-in and the estimated fair value of the phone at the time of trade-in and therefore is classified within Level 3 of the fair value hierarchy. When the customer trades-in their used phone, the handset received is recorded to inventory and measured as the difference between the remaining equipment installment plan balance at the time of trade-in and the guarantee liability. As a result of changes in the Verizon Edge program during 2014, and corresponding changes in related assumptions, the guarantee liability associated with Verizon Edge agreements under the current program is not material.  The guarantee liability may increase after initial recognition as a result of changes in facts or assumptions and we will account for any increase in the guarantee liability with a corresponding decrease to revenue. The subsequent derecognition of the guarantee liability occurs when the guarantor is released from risk, which will occur at the earlier of the time the trade-in right is exercised or expires.

 

Roaming revenue reflects service revenue earned by the Partnership when customers not associated with the Partnership operate in the service area of the Partnership and use the Partnership’s network.  The roaming rates with third party carriers associated with those customers are based on agreements with such carriers.  The roaming rates charged by the Partnership to Cellco are established by Cellco on a periodic basis and may not reflect current market rates (see Note 6).

 

Maintenance and Repairs – We charge the cost of maintenance and repairs, including the cost of replacing minor items not constituting substantial betterments, principally to Cost of services as these costs are incurred.

 

Advertising Costs– Costs for advertising products and services as well as other promotional and sponsorship costs are charged to Selling, general and administrative expense in the periods in which they are incurred.

 

Operating Expenses – Operating expenses include expenses incurred directly by the Partnership, as well as an allocation of selling, general and administrative, and operating costs incurred by Cellco or its affiliates on behalf of the Partnership. Employees of Cellco provide services performed on behalf of the Partnership. These employees are not employees of the Partnership, therefore operating expenses include direct and allocated charges of salary and employee benefit costs for the services provided to the Partnership. Cellco believes such allocations, principally based on the Partnership’s percentage of certain revenue streams, total customers, customer gross additions or minutes-of-use, are in accordance with the Partnership Agreement and are a reasonable method of allocating such costs.

 

Cost of roaming reflects costs incurred by the Partnership when customers associated with the Partnership operate in a service area not associated with the Partnership and use a network not associated with the Partnership.  The roaming rates with third party carriers are based on agreements with such carriers.  The roaming rates charged to the Partnership by Cellco are established by Cellco on a periodic basis and may not reflect current market rates (see Note 6).

 

Cost of equipment is recorded upon sale of the related equipment at Cellco’s cost basis.  No inventory of equipment is maintained at the Partnership.

 

Retail Stores– The daily operations of all retail stores owned by the Partnership are managed by Cellco. All fixed assets, liabilities, income and expenses related to these retail stores are recorded in the financial statements of the Partnership.

 

Comprehensive Income– Comprehensive income is the same as net income as presented in the accompanying statements of income and comprehensive income.

 

Income Taxes –  The Partnership is treated as a pass through for income tax purposes and, therefore, is not subject to federal, state or local income taxes.  Accordingly, no provision has been recorded for income taxes in the Partnership’s financial statements.  The results of operations, including taxable income, gains, losses, deductions and credits, are allocated to and reflected on the income tax Schedules provided to the respective partners.

 

The Partnership files federal and state tax returns.  The 2011 through 2014 federal tax years for the Partnership remain subject to examination by the Internal Revenue Service.  The 2011 through 2014 tax years for the Partnership remain subject to examination by the state tax jurisdiction.  Because the application of tax laws and regulations to many types of transactions is susceptible to varying interpretations, positions taken could be changed at a later date upon final determination by taxing authorities.

 

Due from affiliateDue from affiliate principally represents the Partnership’s cash position with Cellco. Cellco manages, on behalf of the Partnership, all cash, inventory, investing and financing activities of the Partnership. As such, the changes in due from/to affiliate are reflected as an investing activity or a financing activity in the statements of cash flows depending on whether the Partnership is in a net asset or net liability position with Cellco.

 

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Additionally, administrative and operating costs incurred by Cellco on behalf of the Partnership, as well as property, plant and equipment transactions with affiliates, are charged to the Partnership  through this account. Interest income is based on the Applicable Federal Rate which was approximately 0.3%, 0.2% and 0.2% for the years ended December 31, 2014, 2013 and 2012, respectively.  Interest expense is calculated by applying Cellco’s average cost of borrowing from Verizon Communications, Inc, which was approximately 5.0%, 7.4% and 7.3% for the years ended December 31, 2014, 2013 and 2012 respectively.  Included in interest income, net is interest income of $1,706, $1,352 and $1,123 for the years ended December 31, 2014, 2013 and 2012, respectively, related to due from affiliate.

 

Accounts Receivable and Allowance for Doubtful Accounts – The Partnership maintains allowances for uncollectible accounts receivable for estimated losses resulting from the inability of customers to make required payments. Estimates are based on the aging of the accounts receivable balances and historical write-off experience, net of recoveries.

 

ImpairmentAll of our long-lived assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable.  If any indications are present, we test for recoverability by comparing the carrying amount of the asset group to the net undiscounted cash flows expected to be generated from the asset group.  If those net undiscounted cash flows do not exceed the carrying amount, we perform the next step, which is to determine the fair value of the asset and record an impairment, if any.  We reevaluate the useful life determinations for these long-lived assets each year to determine whether events and circumstances warrant a revision in their remaining useful lives.

 

Property, Plant and Equipment – We record plant, property and equipment at cost.  Plant, property and equipment are generally depreciated on a straight-line basis. 

 

Leasehold improvements are amortized over the shorter of the estimated life of the improvement or the remaining term of the related lease, calculated from the time the asset was placed in service.

 

When the depreciable assets are retired or otherwise disposed of, the related cost and accumulated depreciation are deducted from the property, plant and equipment accounts, and any gains or losses on disposition are recognized in income.  Transfers of property, plant and equipment between Cellco and affiliates are recorded at net book value on the date of the transfer and included in due from affiliate.

 

We capitalize interest associated with the acquisition or construction of network-related assets.  Capitalized interest is reported as a reduction in interest expense and depreciated as part of the cost of the network-related assets.

 

Wireless Licenses – A significant portion of our intangible assets are wireless licenses that provide our wireless operations with the exclusive right to utilize designated radio frequency spectrum to provide wireless communication services.  While licenses are issued for only a fixed time, generally ten years, such licenses are subject to renewal by the Federal Communications Commission (FCC).  License renewals have occurred routinely and at nominal cost.  Moreover, we have determined that there are currently no legal, regulatory, contractual, competitive, economic or other factors that limit the useful life of our wireless licenses.  As a result, we treat the wireless licenses as an indefinite-lived intangible asset.  We reevaluate the useful life determination for wireless licenses each year to determine whether events and circumstances continue to support an indefinite useful life.

 

Cellco and the Partnership test their wireless licenses for potential impairment annually.  In 2014 and 2013, Cellco and the Partnership performed a qualitative assessment to determine whether it is more likely than not that the fair value of their wireless licenses was less than the carrying amount.  As part of the assessment, we considered several qualitative factors including the business enterprise value of Cellco, macroeconomic conditions (including changes in interest rates and discount rates), industry and market considerations (including industry revenue and EBITDA (Earnings before interest, taxes, depreciation and amortization) margin projections), the projected financial performance of Cellco and the Partnership, as well as other factors.  The most recent quantitative assessment of the wireless licenses occurred in 2012 and yielded no impairment. The quantitative assessment consisted of comparing the estimated fair value of their wireless licenses to the aggregated carrying amount as of the test date. Using the quantitative assessment, they evaluated their licenses on an aggregate basis using a direct value approach.  The direct value approach estimates fair value using a discounted cash flow analysis to estimate what a marketplace participant would be willing to pay to purchase the aggregated wireless licenses as of the valuation date. 

 

Interest expense incurred while qualifying activities are performed to ready wireless licenses for their intended use is capitalized as part of wireless licenses.  The capitalization period ends when the development is discontinued or substantially complete and the license is ready for its intended use. 

 

In addition, Cellco believes that under the Partnership agreement it has the right to allocate, based on a reasonable methodology, any impairment loss recognized by Cellco for all licenses included in Cellco’s national footprint.  Cellco and the

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Partnership evaluated their wireless licenses for potential impairment as of December 15, 2014 and December 15, 2013.  These evaluations resulted in no impairment of wireless licenses.

 

Financial Instruments – The Partnership’s trade receivables and payables are short-term in nature, and accordingly, their carrying value approximates fair value.

 

Fair Value MeasurementsFair value of financial and non-financial assets and liabilities is defined as an exit price, representing the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants.  The three-tier hierarchy for inputs used in measuring fair value, which prioritizes the inputs used in the methodologies of measuring fair value for assets and liabilities, is as follows:

 

Level 1 - Quoted prices in active markets for identical assets or liabilities

 

Level 2 - Observable inputs other than quoted prices in active markets for identical assets and liabilities

 

Level 3 - No observable pricing inputs in the market

 

Financial assets and financial liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurements.  Our assessment of the significance of a particular input to the fair value measurements requires judgment, and may affect the valuation of the assets and liabilities being measured and their placement within the fair value hierarchy.

 

Distributions – The Partnership is required to make distributions to its partners based upon the Partnership’s operating results, due to/from affiliate status, and financing needs as determined by the General Partner at the date of the distribution.

 

Recent Accounting Standards - In May 2014, the accounting standard update related to the recognition of revenue from contracts with customers was issued. This standard update clarifies the principles for recognizing revenue and develops a common revenue standard for U.S. GAAP and International Financial Reporting Standards. The standard update intends to provide a more robust framework for addressing revenue issues; improve comparability of revenue recognition practices across entities, industries, jurisdictions, and capital markets; and provide more useful information to users of financial statements through improved disclosure requirements. Upon adoption of this standard update, we expect that the allocation and timing of revenue recognition will be impacted. We expect to adopt this standard update during the first quarter of 2017.

 

There are two adoption methods available for implementation of the standard update related to the recognition of revenue from contracts with customers. Under one method, the guidance is applied retrospectively to contracts for each reporting period presented, subject to allowable practical expedients. Under the other method, the guidance is applied to contracts not completed as of the date of initial application, recognizing the cumulative effect of the change as an adjustment to the beginning balance of retained earnings, and also requires additional disclosures comparing the results to the previous guidance. We are currently evaluating these adoption methods and the impact that this standard update will have on our financial statements.

 

In January 2015, the accounting standard update related to the reporting of extraordinary and unusual items was issued. This standard update eliminates the concept of extraordinary items from U.S. GAAP as part of an initiative to reduce complexity in accounting standards while maintaining or improving the usefulness of the information provided to the users of the financial statements. The presentation and disclosure guidance for items that are unusual in nature or occur infrequently will be retained and expanded to include items that are both unusual in nature and infrequent in occurrence. This standard update is effective as of the first quarter of 2016; however, earlier adoption is permitted. 

 

Reclassifications – Certain amounts in the 2012 and 2013 financial statements have been reclassified to conform to the 2014 presentation.

 

Subsequent Events – Events subsequent to December 31, 2014 have been evaluated through February 25, 2015, the date the financial statements were issued.

 

 

3.       WIRELESS EQUIPMENT INSTALLMENT PLANS

 

We offer new and existing customers the option to participate in Verizon Edge, a program that provides eligible wireless customers with the ability to pay for their handset over a period of time (an equipment installment plan) and the right to upgrade their handset after a minimum of 30 days, subject to certain conditions, including making a stated portion of the required device payments, trading in their handset in good working condition and signing a new contract with Verizon.  The current portion of gross guarantee liability related to this program, which was approximately $37,602 at December 31, 2014 and

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was not material at December 31, 2013, was primarily included in Advance billings and customer deposits on our balance sheets. The long term portion of gross guarantee liability related to this program, which was approximately $3,960 at December 31, 2014 and was not material at December 31, 2013, was primarily included in Other liabilities on our balance sheets.

 

At the time of sale, we impute risk adjusted interest on the receivables associated with Verizon Edge.  We record the imputed interest as a reduction to the related accounts receivable.  Interest income, which is included within Interest income, net on our statements of income and comprehensive income, is recognized over the financed installment term.

 

We assess the collectability of our Verizon Edge receivables based upon a variety of factors, including the credit quality of the customer base, payment trends and other qualitative factors.  The current portion of our receivables related to Verizon Edge included in Accounts receivable was $153,460 at December 31, 2014 and was not material at December 31, 2013. The long-term portion of the equipment installment plan receivables included in Other assets was $79,515 December 31, 2014 and was not material at December 31, 2013.

 

The credit profiles of our customers with a Verizon Edge plan are similar to those of our customers with a traditional subsidized plan.  Customers with a credit profile which carries a higher risk are required to make a down payment for equipment financed through Verizon Edge.

 

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4.       PROPERTY, PLANT AND EQUIPMENT, NET

 

Property, plant and equipment consist of the following as of December 31, 2014 and 2013:

 

  

  

2014 

  

2013 

  

  

  

  

  

  

  

  

Land

$

 7,730 

  

$

 7,730 

  

Buildings and improvements (15-40 years)

  

 725,592 

  

  

 633,840 

  

Wireless plant and equipment (3-15 years)

  

 3,753,115 

  

  

 3,483,289 

  

Furniture, fixtures and equipment (2-10 years)

  

 65,425 

  

  

 67,981 

  

Leasehold improvements (5 years)

  

 366,349 

  

  

 327,277 

  

  

  

  

  

  

  

  

  

  

 4,918,211 

  

  

 4,520,117 

  

  

  

  

  

  

  

  

Less: accumulated depreciation

  

 (3,202,751) 

  

  

 (2,938,800) 

  

  

  

  

  

  

  

  

Property, plant and equipment, net

$

 1,715,460 

  

$

 1,581,317 

  

  

  

  

  

  

  

  

Depreciation expense

$

 343,883 

  

$

 337,302 

 

Capitalized network engineering costs of $26,564 and $22,242 were recorded during the years ended December 31, 2014 and 2013, respectively. Construction in progress included in certain classifications shown above, principally wireless plant and equipment, amounted to $116,258 and $88,836, as of December 31, 2014 and 2013, respectively.

 

Lease Transactions –  Prior to the acquisition of the Partnership interest by Cellco in 2000, Vodafone Group Plc (“Vodafone”), then parent company of AirTouch Cellular, entered into agreements to sublease all of its unused space on up to 430 of its communications towers (“Sublease Agreement”) to SpectraSite Holdings, Inc. (“SpectraSite”) in exchange for $155,000. At various closings in 2001 and 2000, SpectraSite leased 274 communications towers owned and operated by the Partnership for $98,465.  The gain realized on the transaction is being recognized over the term of the Sublease Agreement.  At December 31, 2014 and 2013, the Partnership has $28,873 and $33,815, respectively, recorded as deferred gain.  The Sublease Agreement requires monthly maintenance fees for the existing physical space used by the Partnership’s cellular equipment. The Partnership paid $3,944, $8,872 and $11,421 to SpectraSite pursuant to the Sublease Agreement for the years ended December 31, 2014, 2013 and 2012, respectively, which is included in cost of service in the accompanying statements of income and comprehensive Income.

 

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5.       CURRENT LIABILITIES

 

Accounts payable and accrued liabilities consist of the following as of December 31, 2014 and 2013:

 

  

  

2014 

  

2013 

  

  

  

  

  

  

  

  

Accounts payable

$

 153,147 

  

$

 104,654 

  

Accrued liabilities

  

 15,746 

  

  

 13,318 

  

Accounts payable and accrued liabilities

$

 168,893 

  

$

 117,972 

 

Advance billings and customer deposits consist of the following as of December 31, 2014 and 2013:

 

  

  

2014 

  

2013 

  

  

  

  

  

  

  

  

Advance billings

$

 154,098 

  

$

 148,328 

  

Customer deposits

  

 6,015 

  

  

 4,370 

  

Edge guarantee liability

  

 37,602 

  

  

 - 

  

Advance billings and customer deposits

$

 197,715 

  

$

 152,698 

 

6.       TRANSACTIONS WITH AFFILIATES AND RELATED PARTIES

 

In addition to fixed asset purchases (see Note 2), substantially all of service revenues, equipment and other revenues, cost of service, cost of equipment, and selling, general and administrative expenses represent transactions processed by affiliates (Cellco and its related parties) on behalf of the Partnership or represent transactions with affiliates.  These transactions consist of revenues and expenses that pertain to the Partnership which are processed by Cellco and directly attributed to or directly charged to the Partnership.  They also include certain revenues and expenses that are processed or incurred by Cellco which are allocated to the Partnership based on factors such as the Partnership’s percentage of customers, gross customer additions, or minutes of use. These transactions do not necessarily represent arm’s length transactions and may not represent the amount of revenues and costs that would result if the Partnership operated on a standalone basis.  Cellco periodically reviews the methodology and allocation bases for allocating certain revenues, operating costs, selling, administrative and general expenses to the Partnership.  Resulting changes, if any, in the methodology and allocation bases have not resulted in significant changes in the allocated amounts.

 

Service revenues - Service revenues include monthly customer billings processed by Cellco on behalf of the Partnership and roaming revenues relating to customers of other affiliated markets that are specifically identified to the Partnership.  Service revenue also includes long distance, data, and certain revenue reductions including revenue concessions that are processed by Cellco and allocated to the Partnership based on certain factors deemed appropriate by Cellco.

 

Equipment and other revenues - Equipment revenue includes equipment sales processed by Cellco and specifically identified to the Partnership, as well as certain handset and accessory revenues, contra-revenues including equipment concessions, and coupon rebates that are processed by Cellco and allocated to the Partnership based on certain factors deemed appropriate by Cellco.  Other revenues include switch revenue and other fees and surcharges charged to the customer that are specifically identified to the Partnership.

 

Cost of Service - Cost of service includes roaming costs relating to the Partnership’s customers roaming in other affiliated markets.  Cost of service also includes cost of telecom, long distance and application content that are incurred by Cellco and allocated to the Partnership based on certain factors deemed appropriate by Cellco.  The Partnership has also entered into a lease agreement for the right to use additional spectrum owned by Cellco.  See Note 6 for further information regarding this arrangement.

 

Cost of equipment - Cost of equipment is recorded at Cellco’s cost basis (see Note 2). Cost of equipment also includes certain costs related to handsets, accessories and other costs incurred by Cellco and allocated to the Partnership based on certain factors deemed appropriate by Cellco.

 

Selling, general and administrative - Selling, general and administrative expenses include commissions, customer billing, office telecom, customer care, salaries, sales and marketing and advertising expenses that are specifically identified to the Partnership as well as incurred by Cellco and allocated to the Partnership based on certain factors deemed appropriate by Cellco.

 

Property, plant and equipment - Property, plant and equipment includes assets purchased by Cellco and directly charged to the Partnership as well as assets transferred between Cellco and the Partnership (see Note 2).

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7.       COMMITMENTS 

 

Cellco, on behalf of the Partnership, and the Partnership itself have entered into operating leases for facilities, and equipment used in the Partnership’s operations. Lease contracts include renewal options that include rent expense adjustments based on the Consumer Price Index as well as annual and end-of-lease term adjustments. Rent expense is recorded on a straight-line basis. The noncancellable lease term used to calculate the amount of the straight-line rent expense is generally determined to be the initial lease term, including any optional renewal terms that are reasonably assured. Leasehold improvements related to these operating leases are amortized over the shorter of their estimated useful lives or the noncancellable lease term. For the years ended December 31, 2014, 2013 and 2012, the Partnership incurred a total of $97,285, $87,643 and $80,178 respectively, as rent expense related to these operating leases, which was included in cost of service and general and administrative expenses in the accompanying statements of income and comprehensive income. Aggregate future minimum rental commitments under noncancellable operating leases, excluding renewal options that are not reasonably assured and remaining tower maintenance fees of $26,274  (See Note 4), for the years shown are as follows:

 

  

Years

  

Amount

  

  

  

  

  

  

2015 

  

$

 83,936 

  

2016 

  

  

 68,834 

  

2017 

  

  

 55,917 

  

2018 

  

  

 43,629 

  

2019 

  

  

 31,104 

  

2020 and thereafter

  

  

 75,546 

  

  

  

  

  

  

Total minimum payments

  

$

 358,966 

 

The Partnership has also entered into certain agreements with Cellco, whereas the Partnership leases certain spectrum from Cellco that overlaps the Los Angeles metropolitan service area. Total rent expense under these leases amounted to $110,044 in 2014, $51,699 in 2013 and $51,185 in 2012, respectively.

 

Based on the terms of these leases as of December 31, 2014, future spectrum lease obligations, excluding renewal options that are not reasonably assured, are expected to be as follows:

 

  

Years

  

Amount

  

  

  

  

  

  

2015 

  

$

 125,097 

  

2016 

  

  

 125,734 

  

2017 

  

  

 104,294 

  

2018 

  

  

 93,249 

  

2019 

  

  

 82,781 

  

2020 and thereafter

  

  

 1,026,801 

  

  

  

  

  

  

Total minimum payments

  

$

 1,557,956 

 

The General Partner currently expects that the renewal option in the lease will be exercised.

 

 

8.       CONTINGENCIES 

 

Cellco and the Partnership are subject to lawsuits and other claims including class actions, product liability, patent infringement, intellectual property, antitrust, partnership disputes, and claims involving relations with resellers and agents. Cellco is also currently defending lawsuits filed against it and other participants in the wireless industry alleging various adverse effects as a result of wireless phone usage. Various consumer class action lawsuits allege that Cellco violated certain state consumer protection laws and other statutes and defrauded customers through misleading billing practices or statements. These matters may involve indemnification obligations by third parties and/or affiliated parties covering all or part of any potential damage awards against Cellco and the Partnership and/or insurance coverage. All of the above matters are subject to many uncertainties, and the outcomes are not currently predictable.

 

S-15

 


 

Table of Contents 

The Partnership may be allocated a portion of the damages that may result upon adjudication of these matters if the claimants prevail in their actions. In none of the currently pending matters is the amount of accrual material. An estimate of the reasonably possible loss or range of loss in excess of the amounts already accrued to either Cellco or the Partnership with respect to these matters as of December 31, 2014 cannot be made at this time due to various factors typical in contested proceedings, including (1) uncertain damage theories and demands; (2) a less than complete factual record; (3) uncertainty concerning legal theories and their resolution by courts or regulators; and (4) the unpredictable nature of the opposing party and its demands. We continuously monitor these proceedings as they develop and adjust any accrual or disclosure as needed. We do not expect that the ultimate resolution of any pending regulatory or legal matter in future periods will have a material effect on the financial condition of the Partnership, but it could have a material effect on our results of operations for a given reporting period.

 

 

9.       RECONCILIATION OF ALLOWANCE FOR DOUBTFUL ACCOUNTS

 

  

  

  

Balance at

Beginning

of the Year

  

Additions

Charged to

Operations

  

Write-offs

Net of

Recoveries

  

Balance at

End

of the Year

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Accounts Receivable Allowances:

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

$

 21,600 

  

$

 34,370 

  

$

 (31,834) 

  

$

 24,136 

  

  

2013 

  

 14,205 

  

  

 44,339 

  

  

 (36,944) 

  

  

 21,600 

  

  

2012 

  

 14,076 

  

  

 37,057 

  

  

 (36,928) 

  

  

 14,205 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

******

S-16

 


 

Table of Contents 

SIGNATURES

 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

 

UNITED STATES CELLULAR CORPORATION

 

 

 

 

 

By:

/s/ Kenneth R. Meyers

 

 

Kenneth R. Meyers

President and Chief Executive Officer

(principal executive officer)

 

 

 

 

By:

/s/ Steven T. Campbell  

 

 

Steven T. Campbell  

Executive Vice President—Finance,

Chief Financial Officer and Treasurer

(principal financial officer)

 

 

 

 

By:

/s/ Douglas D. Shuma  

 

 

Douglas D. Shuma  

Chief Accounting Officer

(principal accounting officer)

 

 

 

 

By:

/s/ Kristin A. MacCarthy

 

 

Kristin A. MacCarthy

Vice President and Controller

       

 

Dated: February 25, 2015

 

 

 


 

Table of Contents 

Power of Attorney

 

Each person whose signature appears below constitutes and appoints LeRoy T. Carlson, Jr. as his or her true and lawful attorney-in-fact and agent, with full power of substitution and resubstitution for him or her and in his or her name, place, and stead, in any and all capacities to sign any and all amendments to this Annual Report on Form 10-K under the Securities Exchange Act of 1934, as amended, and to file the same, with all exhibits thereto, and other documents in connection therewith with the Securities and Exchange Commission, granting unto said attorney-in-fact and agent full power and authority to do so and perform each and every act and thing requisite or necessary to be done in and about the premises, as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all the said attorney-in fact and agent or any of them, or their or his substitute or substitutes, may lawfully do or cause to be done by virtue hereof.

 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

 

Signature

 

Title

 

Date

 

 

 

 

 

 

 

 

 

 

/s/ LeRoy T. Carlson, Jr.

 

Director

 

February 25, 2015

LeRoy T. Carlson, Jr.

 

 

 

 

 

 

 

 

 

/s/ Kenneth R. Meyers

 

Director

 

February 25, 2015

Kenneth R. Meyers

 

 

 

 

 

 

 

 

 

/s/ James Barr III

 

Director

 

February 25, 2015

James Barr III

 

 

 

 

 

 

 

 

 

/s/ Steven T. Campbell

 

Director

 

February 25, 2015

Steven T. Campbell

 

 

 

 

 

 

 

 

 

/s/ Walter C.D. Carlson

 

Director

 

February 25, 2015

Walter C.D. Carlson

 

 

 

 

 

 

 

 

 

/s/ J. Samuel Crowley

 

Director

 

February 25, 2015

J. Samuel Crowley

 

 

 

 

 

 

 

 

 

/s/ Ronald E. Daly

 

Director

 

February 25, 2015

Ronald E. Daly

 

 

 

 

 

 

 

 

 

/s/ Paul-Henri Denuit

 

Director

 

February 25, 2015

Paul-Henri Denuit

 

 

 

 

 

 

 

 

 

/s/ Harry J. Harczak, Jr.

 

Director

 

February 25, 2015

Harry J. Harczak, Jr.

 

 

 

 

 

 

 

 

 

/s/ Gregory P. Josefowicz

 

Director

 

February 25, 2015

Gregory P. Josefowicz

 

 

 

 

 

 

 

 

 

/s/ Peter L. Sereda

 

Director

 

February 25, 2015

Peter L. Sereda

 

 

 

 

 

 

 

 

 

/s/ Douglas D. Shuma

 

Director

 

February 25, 2015

Douglas D. Shuma

 

 

 

 

 

 

 

 

 

/s/ Cecelia D. Stewart

 

Director

 

February 25, 2015

Cecelia D. Stewart

 

 

 

 

 

 

 

 

 

/s/ Kurt B. Thaus

 

Director

 

February 25, 2015

Kurt B. Thaus

 

 

 

 

 

 


 

Table of Contents 

INDEX TO EXHIBITS

 

Exhibit 
Number

 

Description of Documents

 

 

 

2.1

 

License Purchase and Customer Recommendation Agreement dated as of May 23, 2014 by and between United States Cellular Corporation and Airadigm Communications Inc., is hereby incorporated by reference to Exhibit 2.1 to U.S. Cellular’s Current Report on Form 8-K dated May 23, 2014.

 

 

 

3.1

 

Restated Certificate of Incorporation, is hereby incorporated by reference to Exhibit 3.1 to U.S. Cellular’s Current Report on Form 8-K dated November 10, 2014.

 

 

 

3.2

 

Restated Bylaws are hereby incorporated by reference to Exhibit 3.1 to U.S. Cellular’s Current Report on Form 8-K dated August 19, 2014.

 

 

 

4.1

 

Restated Certificate of Incorporation incorporated herein as Exhibit 3.1.

 

 

 

4.2

 

Restated Bylaws are incorporated herein as Exhibit 3.2.

 

 

 

4.3(a)

 

Revolving Credit Agreement dated December 17, 2010 among U.S. Cellular  and the lenders named therein, Toronto Dominion (New York) LLC as Administrative Agent and Swing Line Lender, The Toronto Dominion Bank, New York Branch as Letter of Credit Issuer, TD Securities (USA) LLC and Merrill Lynch, Pierce, Fenner & Smith Incorporated as Co-Lead Arrangers and Joint Book Managers, Wells Fargo Bank, N.A. as Syndication Agent, and Bank of America, N.A., SunTrust Bank and CoBank ACB as Co-Documentation Agents, is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated December 17, 2010.

 

 

 

4.3(b)

 

Third Amendment dated July 24, 2014 to Revolving Credit Agreement dated December 17, 2010, is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated July 24, 2014.

 

 

 

4.4(a)

 

Indenture for Senior Debt Securities dated June 1, 2002 between U.S. Cellular and The Bank of New York Mellon Trust Company, N.A., formerly known as BNY Midwest Trust Company of New York (“BNY”) is hereby incorporated by reference to Exhibit 4.1 to Form S-3 dated May 31, 2013 (File No. 333-188971).

 

 

 

4.4(b)

 

Form of Third Supplemental Indenture dated December 3, 2003 between U.S. Cellular and BNY Midwest Trust Company, relating to $444,000,000 of U.S. Cellular’s 6.7% Senior Notes due 2033, is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated December 3, 2003.

 

 

 

4.4(c)

 

Form of Fifth Supplemental Indenture dated June 21, 2004 between U.S. Cellular and BNY Midwest Trust Company, relating to $100,000,000 of U.S. Cellular’s 6.7% Senior Notes due 2033, is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated June 21, 2004.

 

 

 

4.4(d)

 

Form of Sixth Supplemental Indenture dated as of May 9, 2011 between U.S. Cellular and BNY Midwest Trust Company, related to $342,000,000 of U.S. Cellular’s 6.95% Senior Notes due 2060, is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated May 9, 2011.

 

 

 

4.4(e)

 

Form of Seventh Supplemental Indenture dated as of December 8, 2014 between U.S. Cellular and BNY Midwest Trust Company, related to $275,000,000 of U.S. Cellular’s 7.25% Senior Notes due 2063, is hereby incorporated by reference to Exhibit 2 to U.S. Cellular’s Registration Statement on Form 8-A dated December 2, 2014.

 

 

 

4.5

 

Indenture for Subordinated Debt Securities between U.S. Cellular and BNY is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated September 16, 2013.

 

 

 

4.6

 

Term Loan Credit Agreement dated as of January 21, 2015 is hereby incorporated by reference to Exhibit 4.1 to U.S. Cellular’s Current Report on Form 8-K dated January 21, 2015.

 

 

 

9.1

 

Amendment and Restatement (dated April 22, 2005) of Voting Trust Agreement dated June 30, 1989 is hereby incorporated by reference to the Exhibit filed on Amendment No. 3 to the Schedule 13D dated May 2, 2005 filed by the trustees of such voting trust with respect to TDS Common Shares.

 

 

 

10.1

 

Tax Allocation Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.2

 

Cash Management Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.3

 

Registration Rights Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.4

 

Exchange Agreement between U.S. Cellular and TDS, as amended, is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.5

 

Intercompany Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.6

 

Employee Benefit Plans Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.7

 

Insurance Cost Sharing Agreement between U.S. Cellular and TDS is hereby incorporated by reference to an exhibit to U.S. Cellular’s Registration Statement on Form S-1 (Registration No. 33-16975).

 

 

 

10.8(a)*

 

TDS Supplemental Executive Retirement Plan, as amended and restated, effective January 1, 2009 is hereby incorporated by reference to Exhibit 10.1 to TDS’ Current Report on Form 8-K dated August 27, 2008.

 

 

 

10.8(b)*

 

Amendment Number One to the TDS Supplemental Executive Retirement Plan, is hereby incorporated by reference to Exhibit 10.2 to TDS’ Current Report on Form 8-K dated March 15, 2012.

 

 

 

10.8(c)*

 

Amendment Number Two to the TDS Supplemental Executive Retirement Plan, is hereby incorporated by reference to Exhibit 10.3 to TDS’ Current Report on Form 8-K dated November 3, 2014.

 

 

 

10.9*

 

U.S. Cellular Restated Compensation Plan for Non-Employee Directors is hereby incorporated by reference to Exhibit B to the U.S. Cellular’s Notice of Annual Meeting of Shareholders and Proxy Statement dated April 15, 2013.

 

 

 

10.10*

 

U.S. Cellular 2005 Long-Term Incentive Plan is hereby incorporated by reference to Exhibit C to the U.S. Cellular Notice of Annual Meeting of Shareholders and Proxy Statement dated April 15, 2009.

 

 

 

10.11*

 

U.S. Cellular 2013 Long-Term Incentive Plan is hereby incorporated by reference to Exhibit A to the U.S. Cellular Notice of Annual Meeting of Shareholders and Proxy Statement dated April 15, 2013.

 

 

 

10.12*

 

U.S. Cellular Form of Long-Term Incentive Plan Executive Deferred Compensation Agreement —Phantom Stock Account for officers is hereby incorporated by reference to Exhibit 10.5 to U.S. Cellular’s Current Report on Form 8-K dated May 14, 2013.

 

 

 

10.13(a)*

 

U.S. Cellular Executive Deferred Compensation Interest Account Plan is hereby incorporated by reference to Exhibit 10.1 to U.S. Cellular’s Current Report on Form 8-K dated December 10, 2007.

 

 

 

10.13(b)*

 

First Amendment to U.S. Cellular Executive Deferred Compensation Interest Account Plan is hereby incorporated by reference to Exhibit 10.6 to U.S. Cellular’s Current Report on Form 8-K dated December 9, 2008.

 

 

 

10.13(c)*

 

Second Amendment to U.S. Cellular Executive Deferred Compensation Interest Account Plan is hereby incorporated by reference to Exhibit 10.12(c) to U.S. Cellular’s Annual Report on Form 10-K for the year ended December 31, 2012.

 

 

 

10.13(d)*

 

Election Form for U.S. Cellular Executive Deferred Compensation Interest Account Plan is hereby incorporated by reference to Exhibit 10.12(d) to U.S. Cellular’s Annual Report on Form 10-K for the year ended December 31, 2012.

 

 

 

10.14*

 

U.S. Cellular Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement for Kenneth R. Meyers, is hereby incorporated by reference to Exhibit 10.1 to U.S. Cellular’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014.

 

 

 

10.15*

 

U.S. Cellular Form of Long-Term Incentive Plan Stock Option Award Agreement for Kenneth R. Meyers, is hereby incorporated by reference to Exhibit 10.2 to U.S. Cellular’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014.

 

 

 

10.16*

 

Letter Agreement dated October 28, 2013 between U.S. Cellular and Jay Ellison, is hereby incorporated by reference to Exhibit 10.13 to U.S. Cellular’s Annual Report on Form 10-K for the year ended December 31, 2013.

 

 

 

10.17*

 

U.S. Cellular Form of Long-Term Incentive Plan Stock Option Award Agreement for officers is hereby incorporated by reference to Exhibit 10.3 to U.S. Cellular’s Current Report on Form 8-K dated May 14, 2013.

 

 

 

10.18*

 

U.S. Cellular Form of Long-Term Incentive Plan Restricted Stock Unit Award Agreement for officers is hereby incorporated by reference to Exhibit 10.4 to U.S. Cellular’s Current Report on Form 8-K dated May 14, 2013.

 

 

 

10.19*

 

Letter Agreement between U.S. Cellular and Steven T. Campbell dated June 1, 2005 is hereby incorporated by reference to Exhibit 99.2 to U.S. Cellular’s Current Report on Form 8-K dated June 1, 2005.

 

 

 

10.20*

 

Form of Retention Bonus Letter to “named executive officers” other than the President and CEO is hereby incorporated by reference to Exhibit 10.1 to U.S. Cellular’s Current Report on Form 8-K dated April 12, 2011.

 

 

 

10.21*

 

U.S. Cellular 2014 Officer Annual Incentive Plan effective January 1, 2014 is hereby incorporated by reference to Exhibit 10.1 to U.S. Cellular’s Current Report on Form 8-K dated August 19, 2014.

 

 

 

10.22*

 

Guidelines for the Determination of Annual Bonus for President and Chief Executive Officer of U.S. Cellular, are hereby incorporated by reference to Exhibit 10.2 to U.S. Cellular’s Current Report on Form 8-K dated August 19, 2014.

 

 

 

10.23*

 

Letter Agreement dated July 25, 2013 between U.S. Cellular and Kenneth R. Meyers is hereby incorporated by reference to Exhibit 10.1 to U.S. Cellular’s Current Report on Form 8-K dated July 25, 2013.

 

 

 

10.24**

 

Master Service Agreement entered into by United States Cellular Corporation and Amdocs Software Systems Limited on August 17, 2010 to develop a Billing and Operational Support System (“B/OSS”) with a new point-of-sale system to consolidate billing on one platform, is hereby incorporated by reference to Exhibit 10.8 to U.S. Cellular’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2010.

 

 

 

10.25**

 

Software License and Maintenance Agreement entered into by United States Cellular Corporation and Amdocs Software Systems Limited on August 17, 2010 to develop a Billing and Operational Support System (“B/OSS”) with a new point-of-sale system to consolidate billing on one platform, is hereby incorporated by reference to Exhibit 10.9 to U.S. Cellular’s Quarterly Report on Form 10-Q for the quarterly period ended September 30, 2010.

 

 

 

10.26***

 

Master Statement of Work, dated as of November 25, 2014, between U.S. Cellular and Amdocs Software Systems, Ltd.

 

 

 

10.27*

 

Letter Agreement dated March 14, 2014 between U.S. Cellular and Deirdre Drake.

 

 

 

11

 

Statement regarding computation of earnings per share (included in Note 5 — Earnings Per Share in the Notes to Consolidated Financial Statements in Exhibit 13).

 

 

 

12

 

Statement regarding computation of ratio of earnings to fixed charges for the years ended December 31, 2014, 2013, 2012, 2011, and 2010.

 

 

 

13

 

Incorporated portions of 2014 Annual Report to Shareholders.

 

 

 

21

 

Subsidiaries of U.S. Cellular.

 

 

 

23.1

 

Consent of Independent Registered Public Accounting Firm—PricewaterhouseCoopers LLP.

 

 

 

23.2

 

Consent of Independent Registered Public Accounting Firm—Ernst & Young LLP.

 

 

 

23.3

 

Consent of Independent Registered Public Accounting Firm—Deloitte & Touche LLP.

 

 

 

31.1

 

Principal executive officer certification pursuant to Rule 13a-14 of the Securities Exchange Act of 1934.

 

 

 

31.2

 

Principal financial officer certification pursuant to Rule 13a-14 of the Securities Exchange Act of 1934.

 

 

 

32.1

 

Principal executive officer certification pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code.

 

 

 

32.2

 

Principal financial officer certification pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code.

 

 

 

101.INS

 

XBRL Instance Document

 

 

 

101.SCH

 

XBRL Taxonomy Extension Schema Document

 

 

 

101.PRE               

 

XBRL Taxonomy Extension Presentation Linkbase Document

 

 

 

101.CAL

 

XBRL Taxonomy Extension Calculation Linkbase Document

 

 

 

101.LAB

 

XBRL Taxonomy Extension Label Linkbase Document

 

 

 

101.DEF

 

XBRL Taxonomy Extension Definition Linkbase Document

 

 

 

 

 

 

*      Indicates a management contract or compensatory plan or arrangement.

**   Portions of this Exhibit have been omitted and filed separately with the Securities and Exchange Commission as part of an application for confidential treatment pursuant to the Securities Exchange Act of 1934, as amended.  The application for confidential treatment has been granted.

*** Portions of this Exhibit have been omitted and filed separately with the Securities and Exchange Commission as part of an application for confidential treatment pursuant to the Securities Exchange Act of 1934, as amended.

 

 


 

Table of Contents 

 

 

 


 

Exhibit 10.26

 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 


 

MASTER STATEMENT OF WORK

 

FOR MANAGED SERVICES

 

(“MSOWMS”)

 


 

between

 

USCC Services, LLC (“USCC”)

 

and

 

Amdocs Software Systems Limited
(“Amdocs,” “Consultant” or “Provider”)

 

Effective as of October 1, 2014

 



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

1.                                      Introduction

 

1.1.                            This Master Statement of Work for Managed Services (“MSOWMS”), when supplemented by one or more Managed Services Statements of Work (each, an “MSSOW” or “Managed Services Statement of Work”), is a Statement of Work as defined in and pursuant to the August 17, 2010, Master Service Agreement (the “Agreement”) between USCC Services, LLC (“USCC”), a Delaware limited liability company, having its principal offices at 8410 West Bryn Mawr Avenue, Suite 700, Chicago, Illinois 60631 (successor-in-interest to United States Cellular Corporation), and Amdocs Software Systems Limited (“Amdocs,” “Consultant” or “Provider”), an Irish corporation, having its principal offices at First Floor, Block S, East Point Business Park, Dublin 3, Ireland.  This MSOWMS is effective as of October 1, 2014 (the “MSOWMS Effective Date”) and is subject to and incorporates by reference the provisions of the Agreement.  Each combination of this MSOWMS and a Managed Services Statement of Work shall be an “MS Bundle.”

 

1.2.                            The following Appendices and Schedules, and any Exhibits, Annexes or other attachments or documents referenced therein, are hereby incorporated into this MSOWMS:

 

(a)                                 Appendices.

 

(i)                                     Appendix A — Definitions

 

(ii)                                  Appendix B — USCC Competitors

 

(iii)                               Appendix C — USCC Policies

 

(iv)                              Appendix D — Approved Pass-Through Charges

 

(v)                                 Appendix E — Approved Subcontractors

 

(vi)                              Appendix F — Change Control

 

(vii)                           Appendix G — Form of Acknowledgement of Nondisclosure Obligations

 

(b)                                 Schedules.

 

(i)                                     Schedule A — Transition Services

 

(ii)                                  Schedule B — Performance Requirements (SLAs and KPIs)

 

(iii)                               Schedule C — Charges and Invoicing

 

(iv)                              Schedule D — Governance

 

(v)                                 Schedule E — Disaster Recovery and Business Continuity

 

(vi)                              Schedule F — Service Locations

 

1.3.                            Construction.

 

(a)                                 Except as provided below, capitalized terms used herein or in an MSSOW without definition shall have the meanings ascribed to them in Appendix A.

 

(b)                                 Any unqualified reference to “day” or “days” shall mean “calendar day” or “calendar days,” respectively.

 

1



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(c)                                  Where capitalized terms or acronyms are used but not otherwise defined in the Agreement or MS Bundle, the parties may apply a definition for such term or acronym used in the industry or internally by one or both of the parties.

 

(d)                                 Capitalized terms describing a function, business unit, operational area, process, procedure, or position of a party that is used but not otherwise defined in the Agreement or MS Bundle shall refer to such function, business unit, operational area, process, procedure, or position of the party to which the term applies.

 

1.4.                            USCC desires that Provider perform, and Provider is willing to perform, the Services for USCC in accordance with the terms and conditions of each MS Bundle.

 

2.                                      Provider’s Services

 

2.1.                            Services.  Provider shall provide personnel and expertise and perform professional, technical and project management Services to fulfill all of the responsibilities and obligations described in each MS Bundle. Although the parties will endeavor in each Managed Services Statement of Work to describe in detail the specific Services to be performed by Provider, the parties acknowledge that any such description will have inherent limitations such that some items may not be specifically identified. Accordingly, Provider acknowledges that the specific enumeration of certain of Provider’s duties or obligations is not an implied limitation on, or alteration of, other duties or obligations imposed on Provider elsewhere in this MSOWMS.  The Services shall include the following:

 

(a)                                 The activities, services, functions and responsibilities described in each MS Bundle.

 

(b)                                 Any related activities, satisfying all of the following criteria that (i) are not specifically included in an MS Bundle as part of Services to be performed by Provider, (ii) USCC identifies to Provider on or before [***], and (iii) USCC can reasonably demonstrate were performed during the one-year period ending on the applicable Commencement Date (as specified in an applicable Managed Services Statement of Work) by personnel (including Third-Party Contractors) of USCC [***] (“[***] Personnel Activities”); provided that, if Provider’s effort associated with [***] Personnel Activities exceeds, in the aggregate, [***], then Provider may charge USCC for any such effort over and above [***] in accordance with the manpower rates set forth in Schedule C to this MSOWMS.  Notwithstanding the foregoing, [***] Personnel Activities shall not include any such activities that are not necessary for Provider to perform because Provider can demonstrate that Provider is already performing replacement activities (i.e., activities that achieve the same result in all material respects) in a manner that differs from the manner in which such activities were performed by USCC (including USCC’s Third-Party Contractors) prior to the Commencement Date.

 

(c)                                  Any related activities, functions or responsibilities that are not specifically included as part of the Services to be performed by Provider in an MS Bundle that are an inherent, necessary or customary part of the Services in an MS Bundle [***] reasonably required for the proper performance or provision of the Services in an MS Bundle in accordance with the MS Bundle, and such activities, functions or responsibilities are not designated in such MS Bundle as the responsibility of USCC or any of its Third-Party Contractors.  In determining if a related activity, function or responsibility is an inherent, necessary or customary part of a Service [***] is reasonably required for proper performance or provision of such Service, reference may be made to any of the activities, functions or responsibilities included in the managed services performed by Amdocs [***] along with the following:  (i) the industry standard definitions (if any) of the activities, functions or responsibilities inherent in services equivalent to the Services otherwise set forth in the applicable MS Bundle as of the Commencement Date of such MS Bundle; and/or (ii) the

 

2



 

 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

activities, functions or responsibilities included in the managed services performed by other service providers for other telecommunications and/or wireless services providers that have outsourced the support, operations and/or management of their B/OSS systems and such managed services share similar attributes with the Services (taking into account USCC’s unique needs, requirements or limitations as well as any differences in the nature, quality and type of services and the respective services’ environments).

 

2.2.                            Required Resources.  Except as otherwise expressly provided in this MSOWMS or in any MS Bundle, Provider shall be responsible for providing the facilities, personnel, Equipment, software, technical knowledge, expertise and other resources necessary for Provider to perform the Services.

 

2.3.                            Transition. Provider shall, in accordance with the transition plan developed by the parties and attached to the applicable MSSOW (the “Transition Plan”), accomplish the timely, orderly transition from the manner in which USCC is then receiving the kinds of services that are encompassed within the Services to the provision of the Services by Provider (the “Transition Services”).

 

(a)                                 Quality. To the extent under the control and responsibility of Provider, Provider shall perform the Transition Services in a manner that will have no reasonably foreseeable material adverse effect upon the quality or continuity of the services that are encompassed within the Services.

 

(b)                                 Right to Suspend.  At any time during the transition of the services that are encompassed within the Services to the provision of the Services by Provider, if USCC determines [***] that USCC or the quality or continuity of the services that are encompassed within the Services (or of the Services) has been materially adversely affected in any way by the Transition Services, or that any such material adverse effect seems reasonably likely to occur, then USCC may direct Provider to cease the Transition Services immediately, and such cessation shall continue until Provider has: (i) analyzed the cause of such material adverse effect; (ii) developed a reasonable plan for resuming such Transition Services in a manner that will eliminate or avoid such material adverse effect (and any other negative or adverse consequences of the Transition Services); and (iii) received USCC’s written consent to recommence the Transition Services.  If Provider is primarily responsible for such actual or likely material adverse effect, then nothing in this Section (including USCC’s exercise of its rights pursuant to this Section) shall in any way reduce any obligation of Provider to meet any schedule, target, completion schedule, or other commitment specified in the applicable MS Bundle including the applicable Transition Plan.  If Provider is not primarily responsible for such actual or likely material adverse effect, then the parties shall agree upon a revised transition schedule that will give Provider a reasonable extension of the transition completion date; provided that Provider shall use commercially reasonable efforts to mitigate the impact on the transition completion date of such suspension of the Transition Services.

 

(c)                                  Failure to Meet Transition Milestones.  If Provider fails to complete any Transition Milestone by the time specified in the Transition Plan, USCC shall be entitled to hold back a portion of the Fee as may be specified in the applicable MSSOW until such Transition Milestone is completed.

 

2.4.                            Technology Evolution.

 

(a)                                 Best Practices.  Provider acknowledges that its current technologies and processes shall continue to evolve and change over time and, at a minimum, shall remain consistent with the best practices of leading providers of services that are the same as or substantially similar to the Services.

 

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(b)                                 Technology Evolution Proposals.  In addition to the specific technology evolutions that may be specified in each MSSOW, Provider shall propose, to the extent known to Provider, but without an affirmative obligation to identify, the implementation of improvements, upgrades, additions, modifications, replacements, or enhancements to the standards, policies, practices, processes, procedures, methods, controls, scripts, product information, technologies, architectures, standards, Equipment, software, Systems, tools, products, transport systems, interfaces and personnel skills associated with the performance of the Services that are likely to: (i) improve the efficiency and effectiveness of the Services (including cost savings); (ii) improve the efficiency and effectiveness of the processes, services and functions performed by or for USCC; (iii) result in cost savings or revenue increases to USCC in areas of its business outside the Services; (iv) enhance the ability of USCC to conduct its business and serve its customers; and/or (v) achieve the objectives of USCC faster and/or more efficiently than the then-current strategies.

 

2.5.                            Satisfaction Surveys.  [***] during the term of each MS Bundle:

 

(a)                                 Provider shall prepare and submit to USCC for USCC’s approval a draft customer satisfaction survey.  As part of USCC’s approval of each such survey, USCC will specify (i) a set of individuals within USCC or its Affiliates affected by the Services to receive such survey, and (ii) the reasonable procedures with which Provider will comply in conducting such survey.  In addition, Provider shall cooperate and assist USCC with any satisfaction survey it conducts apart from Provider.

 

(b)                                 If the results of any satisfaction survey conducted hereunder indicate that the level of satisfaction with Provider’s performance is less than the target level established by USCC, Provider shall promptly: (i) conduct a root cause analysis to determine the cause of such dissatisfaction; (ii) develop an action plan to address and improve the level of satisfaction; (iii) present such plan to USCC for its review, comment and approval; and (iv) take action in accordance with the approved plan and as necessary to improve the level of satisfaction.

 

2.6.                            Managed Service Deliverables.  Provider shall provide and deliver to USCC each Deliverable described in the applicable Managed Services Statement of Work (i) on or before the due date(s) therefor set forth in the applicable Managed Services Statement of Work, and (ii) in compliance with the requirements for each such Deliverable under the applicable MS Bundle.  Each such Deliverable is subject to USCC’s Acceptance pursuant to Section 2.7 of the Agreement to the extent set forth in the applicable MSSOW.  Each Deliverable provided or due to be provided under an MS Bundle shall be a Deliverable as defined in the Agreement.

 

2.7.                            Service Levels and Performance Standards.

 

(a)                                 General.  Provider shall perform the Services in a manner that meets or exceeds the Service Levels set forth in the applicable MSSOW.

 

(b)                                 Measurement Systems.  Provider shall, [***], create, maintain and operate the systems and monitoring procedures and devices that are required pursuant to the applicable MSSOW.  For the avoidance of doubt, [***].

 

(c)                                  Documentation Standards.  With respect to the USCC Systems that Provider is responsible for providing under any MS Bundle, Provider shall ensure that all documentation related to such USCC Systems shall comply, at a minimum, with the regulatory requirements specified in the applicable MS Bundle, [***] and USCC policies specified in Appendix C (in that order of precedence) (“Documentation Standards”).

 

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2.8.                            Certain Transactions.

 

(a)                                 Support.  Provider acknowledges that USCC may need support and assistance from Provider in connection with certain business reorganizations, divestitures, spin-offs, sales of subscriber markets or similar business transactions (collectively “Transactions”).  Specifically, USCC may require the assistance and cooperation of Provider to move USCC’s subscribers to the billing platform of an acquiring entity in connection with Transactions.  In order to provide USCC with this flexibility, Provider agrees that, upon USCC’s request, Provider will provide to USCC cost estimates to perform transition planning and migration support to, or on behalf of, USCC or its Affiliates in connection with Transactions and to, or on behalf of, any successor (other than an Amdocs Competitor) that assumes responsibility for the operation or management of any aspect of their respective businesses in connection with a Transaction.   The cost of any additional resources needed to support a Transaction shall be subject to the execution of a Change Request (including any adjustments to the Fees in accordance therewith).

 

(b)                                 Divestitures and Sales.  Provider acknowledges that, in connection with Transactions, USCC may be required to provide billing and customer care services to an acquiring entity by means of the Services from Provider.  Notwithstanding any provision in this MSOWMS prohibiting the resale of Services or the assignment of this MSOWMS, Provider agrees to provide Services to USCC for the benefit of former subscribers of USCC then owned by an acquiring entity who is not a Consultant Competitor (an “Eligible Recipient”), for up to [***] following the closing of a Transaction, subject to the following:  (i) Services will be rendered in accordance with this MSOWMS, (ii) USCC will remain financially obligated therefor, and (iii) any requested changes to the Services, including changes requested to accommodate the Eligible Recipient, shall be subject to the execution of a Change Request (including any adjustments to the Fees in accordance therewith and, if appropriate, adjustments to impacted SLAs).  Without diminishing Provider’s obligation under the preceding sentence, USCC may request Provider to provide the Services to the acquiring entity pursuant to a separate agreement entered into by Provider and such acquiring entity.  If USCC requests Provider to continue providing the Services to such acquiring entity pursuant to the foregoing, Provider shall, at USCC’s request, enter into good faith negotiations with such acquiring entity with respect to such a separate agreement.  Following the execution of such separate agreement between Provider and the acquiring entity, USCC will have no obligation to pay any fees in relation to those Services provided to such acquiring entity under such separate agreement.

 

2.9.                            Non-exclusivity.  Nothing herein will prevent USCC at any time during the Term or thereafter from providing for itself or obtaining from any third party the Services, the Deliverables, or the Systems, or any type of products or services in any way analogous, similar or comparable to the Services, the Deliverables, or the Systems, as applicable, or any other products or services.  Nothing herein shall be deemed a grant by USCC to Provider of any exclusive privileges or rights. Except as may be expressly provided in this MSOWMS or other agreement entered into by the parties specifically referring to this MSOWMS, in no event will this MSOWMS be construed as a requirements contract or requiring any minimum amount be spent by USCC or any minimum volume of services be purchased by USCC.

 

2.10.                     Provider Cooperation.  Provider shall cooperate with and work in good faith with USCC and USCC’s Third-Party Contractors (subject to the terms of the Agreement related to Consultant Competitors), all in a reasonably timely fashion, to enable USCC’s personnel and USCC’s Third-Party Contractors to perform work assigned to them to the extent such work interfaces with the Services set forth in an applicable Managed Services Statement of Work. Subject to the foregoing, such cooperation may include:

 

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(a)                                 providing access to the portions of those facilities being used to provide the Services, as is reasonably necessary and to the extent necessary for USCC’s personnel or USCC’s Third-Party Contractors (other than Consultant Competitors) to perform the work assigned to them, subject to Provider’s Technical and Organizational Security Measures and reasonable prior coordination with Provider; and

 

(b)                                 providing reasonable electronic and physical access to the processes and associated Equipment, software and/or Systems deemed by USCC to be necessary and appropriate for USCC’s personnel or USCC’s Third-Party Contractors (other than Consultant Competitors) to perform the work assigned to them, subject to Provider’s Technical and Organizational Security Measures.

 

If any of the foregoing creates a conflict, for example, with Provider’s Technical and Organizational Security Measures, then the parties shall endeavor to resolve such conflict in accordance with Schedule D to this MSOWMS and the applicable MSSOW.

 

3.                                      Personnel

 

3.1.                            Requirements.  Provider shall staff its project team with qualified professionals including, without limitation: (a) those individuals in key roles identified as “Key Persons” in the applicable MS Bundle; and (b) those individuals named in the applicable MS Bundle who are subject matter experts in a certain area for such MS Bundle (each, a “SME”).  Provider shall maintain the staffing levels necessary to perform Provider’s obligations properly under the applicable MS Bundle.

 

(a)                                 Provider shall maintain reasonable continuity of all Key Persons performing Services.  Provider must obtain USCC’s written approval before appointing initially or replacing any Key Person hereunder.

 

(b)                                 Provider shall ensure that each Key Person is engaged in performing the Services throughout the performance of Provider’s obligations under the applicable Managed Services Statement of Work and are present at the appropriate USCC site or Provider site, as required, other than due to absence for normal personal vacation (to be agreed upon in advance by the parties each acting reasonably) or in a personal emergency.  If USCC identifies a reasonably urgent need for one or more Key Persons to perform the Services at a USCC site, USCC shall notify Provider in writing of such need, and Provider shall cause each such Key Person to perform the Services at the specified USCC site commencing as soon as reasonably practicable after Amdocs’ receipt of such notice from USCC.  If there is a reasonable non-urgent need for one or more Key Persons to perform the Services at a USCC site, then USCC shall notify Provider in writing of such non-urgent need and coordinate with Provider for each such Key Person to perform the Services at the specified USCC site commencing as soon as reasonably practicable considering the specific nature and time-sensitive aspects of such non-urgent need.

 

(c)                                  Provider shall provide incentives designed to encourage the Key Persons to continue as Key Persons hereunder for the necessary term.

 

(d)                                 Provider shall ensure that a portion of each Key Person’s annual incentive compensation is based upon the extent to which Provider fulfills its responsibilities and obligations hereunder. USCC shall have a reasonable opportunity to provide feedback to the appropriate Provider executives with respect to the Key Persons, and Provider shall consider such feedback in establishing each Key Person’s incentive compensation.

 

(e)                                  Consultant shall ensure that no Key Person is removed from his or her specified role in the performance of Provider’s obligations under this Agreement or assigned to other duties before the end of the term of the relevant MS Bundle unless:  (i) he or she ceases

 

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to be an employee of Provider, any relevant Subcontractor or (in either case) any of its affiliates; or (ii) USCC’s written consent is first obtained (which may not be unreasonably withheld or delayed taking into account considerations of health, family, professional advancement/promotion or relocation requests).

 

(f)                                   Before removing or appointing any Key Person, Provider shall: (i) notify USCC of the proposed removal or appointment; (ii) in the case of an appointment, provide USCC with a curriculum vitae of the proposed Key Person; (iii) discuss the position with USCC and seek USCC’s approval regarding the change; (iv) provide USCC with such information and explanation as USCC requests and Consultant is reasonably able to provide in relation to the proposed removal and/or appointment; and (v) in the case of an appointment, permit USCC, on request, to interview the proposed Key Person, and obtain USCC’s prior written approval of the proposed Key Person.

 

(g)                                  With regard to SMEs, during the first [***] following the Commencement Date of the applicable MS Bundle, Provider shall provide reasonable advance notice (but not less than [***] days, to the extent within Provider’s control) to USCC of each appointment, replacement or removal [***].  Provider shall provide to USCC such requested reasonable [***].  To the extent reasonable, Provider shall take into consideration [***], provided that any final determination with regard to [***] will be in Provider’s sole discretion.

 

3.2.                            WARN Act Commitment.  Provider shall not cause any of the employees transitioned pursuant to an MSSOW to suffer “employment loss” as that term is construed under the Worker Adjustment and Retraining Notification Act (“WARN Act”), if such employment loss could create any liability for USCC or its Affiliates under the WARN Act, unless Provider delivers notices under the WARN Act in a manner and at a time such that USCC or its Affiliates bear no liability with respect thereto.

 

3.3.                            Acknowledgement of Nondisclosure Obligations.  Provider will create an acknowledgement of nondisclosure obligations (substantially in the form attached to this MSOWMS as Appendix G) for each of the Managed Services Statements of Work, and as part of the on-boarding process for performance of the Services and as part of each such Key Person’s exit interview with Provider following performance of the Services, each Key Person will sign and confirm such Key Person’s obligations to protect USCC’s Confidential Information.  From time to time, USCC may request that Amdocs create a supplemental acknowledgement of confidentiality obligations for certain business situations that are especially sensitive to USCC’s business, and before providing access to such sensitive information, Provider will cause each of the Provider Personnel (including any Key Persons) performing the Services who will likely have access to such sensitive information sign and confirm such person’s obligations to protect USCC’s Confidential Information.

 

4.                                      Transfer of Resources

 

4.1.                            Software, Equipment and Third-Party Contracts.

 

(a)                                 Financial Responsibility.

 

(i)                                     Provider shall be responsible for any third-party fees and expenses incurred on and after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan) associated with personnel related matters, software, Equipment, Equipment Leases and Third-Party Contracts for which Provider is financially responsible under the applicable Managed Services Statement of Work.

 

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(ii)                                  USCC shall be responsible for third-party fees and expenses incurred on and after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan) associated with personnel related matters, software, Equipment, Equipment Leases and Third-Party Contracts for which USCC is financially responsible under the applicable Managed Services Statement of Work.

 

(iii)                               Unless otherwise expressly provided, each party also shall be responsible for any third-party fees and expenses incurred on or after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan) associated with new, substitute or replacement software, Equipment, Equipment Leases or Third-Party Contracts (including upgrades, enhancements, new versions or new releases of such software or Equipment) for which such party is financially responsible under the applicable Managed Services Statement of Work.

 

(iv)                              With respect to Third-Party Software licenses, Equipment Leases and Third-Party Contracts that are transferred to Provider by USCC as may be specified in the applicable MSSOW, or for which Provider otherwise specifically assumes financial responsibility under this MSOWMS or an applicable Managed Services Statement of Work, Provider shall:

 

(A)                               pay all amounts becoming due under such licenses, leases or contracts, and all related expenses, for periods on or after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan);

 

(B)                               rebate to USCC any such amounts prepaid by USCC prior thereto;

 

(C)                               pay all modification, termination, cancellation, late payment, renewal or other fees, penalties, charges, interest or other expenses relating to periods on or after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan) and prior to the end of the Term of the applicable Managed Services Statement of Work;

 

(D)                               pay all costs associated with the transfer of such licenses, leases and contracts to Provider, including all taxes associated with such transfer (and the parties shall cooperate in minimizing or eliminating any such costs); and

 

(E)                                be responsible for curing any defaults in Provider’s performance under such licenses, leases and contracts on or after the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan).

 

(v)                                 Subject to Provider obtaining any Required Consents, on and as of the Commencement Date (or, if later, the date on which Provider assumes responsibility for the Services in question in accordance with the Transition Plan), USCC shall assign to Provider, and Provider shall assume and agree to perform all obligations related to, the Third-Party Software licenses, Equipment Leases and Third-Party Contracts for which Provider is financially responsible under this Section, provided, however, that such assignment shall not include any assignment or transfer of any intellectual property rights in Work Product developed under such Third-Party Software licenses, Equipment Leases and

 

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Third-Party Contracts prior to the date of such assignment and, as between the parties, USCC hereby expressly reserves and retains such intellectual property rights.  USCC and Provider shall execute and deliver an assignment and assumption agreement with respect to such licenses, leases, and contracts, evidencing the assignment and assumption provided for herein.

 

(b)                                 Operational Responsibility.  With respect to software, Equipment, Equipment Leases and Third-Party Contracts for which Provider is financially responsible under this Section 4, Provider shall be responsible for the specific schedules and exhibits attached to any Managed Services Statement of Work.  Such responsibilities may include:

 

(i)                                    the evaluation, procurement, testing, installation, rollout, use, support, management, administration, operation and maintenance of such software, Equipment, Equipment Leases and Third-Party Contracts;

 

(ii)                                 the evaluation, procurement, testing, installation, rollout, use, support, management, administration, operation and maintenance of new, substitute or replacement software, Equipment, Equipment Leases and Third-Party Contracts (including upgrades, enhancements, new versions or new releases of such software);

 

(iii)                             the performance, availability, reliability, compatibility and interoperability of such software, Equipment and Third-Party Contracts each in accordance with this MSOWMS or an applicable Managed Services Statement of Work (including the Service Levels);

 

(iv)                              the compliance with and performance of all operational, administrative and contractual obligations specified in the applicable licenses, leases and contracts;

 

(v)                                 the administration and exercise, as appropriate, of all rights available under such licenses, leases and contracts; and

 

(vi)                              the payment of any fees, penalties, charges, interest or other expenses due and owing under or with respect to such licenses, leases and contracts that are incurred, caused by or result from Provider’s failure to comply with or perform its obligations under this Section.

 

4.2.                           Required Consents.  The following shall be applicable with respect to Required Consents that are specifically set forth in an applicable MSSOW:

 

(a)                                 Provider Responsibility. Provider shall undertake all administrative activities necessary to obtain all Required Consents. At Provider’s request, USCC shall reasonably cooperate with Provider in obtaining the Required Consents including, without limitation, by providing access to the relevant USCC personnel and by executing appropriate USCC-approved written communications and other documents prepared or provided by Provider.  Upon USCC’s approval, Provider shall exercise for the benefit of USCC any rights Provider has to utilize or transfer license rights or other applicable rights under Provider’s existing third-party licenses, leases or contracts, and the parties shall cooperate in minimizing or eliminating any costs associated therewith.

 

(b)                                 Financial Responsibility. Provider shall pay all transfer, relicensing or termination fees and expenses associated with obtaining any Required Consents or terminating any licenses or agreements as to which Provider is unable to obtain such Required Consents, provided that such fees and expenses have been identified and agreed upon prior to the effective date of the applicable Managed Services Statement of Work.

 

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(c)                                  Contingent Arrangements.

 

(i)                                     If, despite using all commercially reasonable efforts, Provider is unable to obtain a Required Consent with respect to USCC-licensed Third-Party Software, Provider shall, upon USCC’s request:  (A) replace the USCC license for such Third-Party Software with a Provider license; (B) replace such Third-Party Software with other software providing equivalent features and functionality; or (C) secure the right to manage the USCC-licensed Third-Party Software on behalf of USCC.

 

(ii)                                  If, despite using all commercially reasonable efforts, Provider is unable to obtain a Required Consent with respect to any other USCC Third-Party Contract, then, unless and until such Required Consent is obtained, Provider shall manage such Third-Party Contract on USCC’s behalf and perform all obligations and enforce all rights under such Third-Party Contract as if Provider were a party to the agreement in USCC’s place.

 

(iii)                               If, despite using all commercially reasonable efforts, management of such Third-Party Contract is not legally or contractually possible or Provider is unable to obtain any other Required Consent, Provider shall use all commercially reasonable efforts to determine and adopt, subject to USCC’s prior approval, such alternative approaches as are necessary and sufficient to provide the Services without such Required Consent.

 

(iv)                              If such alternative approaches are required for a period longer than [***] days following the Commencement Date, the parties shall equitably adjust the terms and reduce the prices specified in the applicable Managed Services Statement of Work to reflect any Services not being provided by Provider and its Affiliates as a result thereof.

 

(v)                                 Except as otherwise expressly provided herein, Provider’s failure to obtain any Required Consent that has been identified by USCC to Provider and that Provider has agreed in the applicable Managed Services Statement of Work to obtain shall not relieve Provider of its obligations under the applicable MS Bundle, and Provider shall not be entitled to any additional compensation or reimbursement amounts in connection with obtaining or failing to obtain any Required Consent or implementing any alternative approach.

 

5.                                      USCC’s Responsibilities

 

5.1.                            Functions.  USCC shall carry out the following activities (the “USCC Functions”), which may also be performed through USCC’s Third-Party Contractors:

 

(a)                                 Timely consideration and response to items submitted to USCC for approval;

 

(b)                                 Participation in governance activities under the applicable MS Bundle;

 

(c)                                  Management of USCC’s Third-Party Contractors;

 

(d)                                 Management of USCC Personnel; and

 

(e)                                  Management of all components under USCC’s financial responsibility according to the applicable MS Bundle.

 

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5.2.                            Personnel. USCC shall designate its personnel to fill the roles identified in or pursuant to an applicable MS Bundle and shall assign such other personnel as it deems appropriate. USCC may, without the need for Provider’s approval, replace any USCC personnel working in connection with any MS Bundle.

 

5.3.                            Facilities.  The number of Provider Personnel performing the Services for USCC at USCC locations shall be subject to agreement of the parties.  For the sole and exclusive purpose of such personnel providing the Services to USCC from USCC locations, USCC will make available to Provider, at no cost to Provider during the Term, reasonable space, furnishings, fixtures, telephones and office supplies (“Facilities”) as specified in an applicable Managed Services Statement of Work or comparable facilities (collectively, with USCC locations receiving Services, the “USCC Facilities”) for Provider Personnel performing the Services at USCC locations.  USCC will not be responsible for providing any other Facilities. Moreover, USCC shall not be responsible for providing any mobile or portable computing or communications devices to Provider Personnel. Provider will comply with any policies or lease restrictions applicable to Provider’s performance of the Services at the USCC Facilities. Provider’s use of the USCC Facilities shall be subject to the following requirements:

 

(a)                                 Relocation. USCC may relocate the USCC Facilities. USCC will notify Provider of any relocation of the USCC Facilities that USCC is contemplating or has made a final decision to make so that Provider will have a commercially reasonable amount of time to prepare for and implement such a change or relocation.

 

(b)                                 No Warranty. USCC shall make the USCC Facilities available to Provider on an “as is, where is” basis with no warranties whatsoever. USCC retains all of its right, title and interest in and to the USCC Facilities. Use of such USCC Facilities by Provider does not constitute a leasehold interest in favor of Provider or Provider’s customers.

 

(c)                                  Damage.  Provider and its personnel shall (i) keep the USCC Facilities in good order; (ii) not commit or permit waste or damage to such USCC Facilities, subject to normal wear and tear; and (iii) not use the USCC Facilities for any unlawful purpose or act. Provider shall be responsible for any damage to the USCC Facilities resulting from the abuse, misuse, neglect or negligence of Provider or its personnel, or other failure to comply with Provider’s obligations with respect to the USCC Facilities.

 

(d)                                 Improvements.  Provider shall not make any improvements or changes involving structural, mechanical, electrical or other alterations to the USCC Facilities without USCC’s prior written approval, which USCC may withhold in its sole discretion.  Any improvements to the USCC Facilities will be accomplished at Provider’s expense and become the property of USCC.

 

(e)                                  Return.  When the USCC Facilities are no longer required for performance of the Services, Provider shall return such facilities to USCC in substantially the same condition as when Provider began use of such facilities, subject to reasonable wear and tear.

 

(f)                                   Provider Facilities. Provider shall not perform any Services (or allow any Subcontractor to perform Services) from any location that is not a USCC Facility or an approved Provider Service Location.

 

6.                                      Price and Payments

 

6.1.                            Total Price. Except as specifically provided in this Section 6.1, the total consideration payable to Provider under an applicable MS Bundle shall consist of the Fees, and no other fees or charges of any kind whatsoever shall be payable or reimbursable by USCC under an applicable MS Bundle with respect to the Deliverables or Provider’s obligations to provide Services in connection

 

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with the Deliverables or provide any Services hereunder. For the avoidance of doubt, charges that are not specifically stated or made a part of the calculations in the applicable MS Bundle will not be billable by Provider and will not be paid by USCC. Examples of non-allowable charges include: (a) [***].

 

6.2.                            Invoicing and Payment.

 

(a)                                 Invoice. Within [***] Business Days after the beginning of each calendar month, Provider shall present USCC with an invoice for any Fees due and owing by USCC for the preceding month, and each such invoice shall contain the details set forth in the applicable MSSOW. Each invoice shall include the pricing calculations and related data utilized by Provider to establish the Fees as well as, if applicable under such MSSOW, sufficient information to validate the Service volumes and associated Fees contained in such invoice.

 

(i)                                     Provider shall deliver to USCC electronically (if requested by USCC) in a form and format compatible with USCC’s accounting systems the data underlying each invoice.

 

(ii)                                  Provider shall render separate invoices for each USCC Affiliate obtaining Services hereunder.

 

(iii)                               Provider shall not bill USCC for any advance or concurrent charges or other amounts.

 

(b)                                 Service Level Credits.

 

(i)                                     Provider shall include with each invoice a credit in an amount equal to the aggregate Service Level Credit applicable during the period that precedes the period of that invoice, if applicable. If the amount of any Service Level Credits exceeds the amount otherwise to be billed on the applicable invoice, Provider shall carry such credits forward on each subsequent invoice until fully credited to USCC, [***].

 

(ii)                                  In the event of Amdocs’ material breach of a MSSOW, USCC may (A) terminate such MSSOW pursuant to and in accordance with Section 11.2 of this MSOWMS, and/or (B) pursue all remedies at law or in equity that may be available to USCC (and are not otherwise excluded by this MSOWMS and the Agreement) arising out of or in connection with such material breach of such MSSOW; provided, that if USCC is awarded damages as a result of an action based upon Provider’s failure or failures to meet or exceed the Service Level Targets or based upon Provider’s actions or omissions that gave rise to a failure or failures to meet or exceed Service Level Targets, then [***].  With respect to the offset to be applied pursuant to this Section 6.2(b)(ii), the parties have considered the foregoing arrangement and hereby acknowledge and agree that the foregoing reflects the economic and business arrangement agreed upon by the parties and is not intended to be construed as an optional liquidated damages provision.

 

(c)           Payment. USCC shall pay invoices in accordance with Section 3.6 of the Agreement.

 

7.                                      Relationship Management and Dispute Resolution

 

7.1.                            Governance. The parties shall manage their relationship under this MSOWMS using the governance model set forth in Schedule D and the applicable MSSOW. Provider shall provide all

 

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resources (including appropriate personnel) to participate in, and shall participate in, the governance activities required by or established pursuant to Schedule D and the applicable MSSOW.

 

7.2.                            Savings Clause.

 

(a)                                 USCC’s failure to perform any of the responsibilities set forth in applicable MS Bundle, except for USCC’s obligations with respect to payments, Consultant confidentiality (Section 4 of the Agreement) and proprietary rights (Section 2.6 of the Agreement), will not be deemed to be grounds for termination by Consultant. Consultant shall provide USCC with reasonable notice of such nonperformance and, upon written request by USCC, shall use commercially reasonable efforts to perform notwithstanding USCC’s failure to perform; provided, however, that with respect to USCC’s failure to perform as aforesaid, USCC shall pay to Consultant all additional costs, expenses, fees, and payments incurred by Consultant in connection with such efforts beyond those efforts that would have been required had USCC performed appropriately.

 

(b)                                 A party shall be excused from performing its obligations under an MS Bundle and shall not be deemed to have committed a breach of or failed to meet any Service Level in an applicable MS Bundle to the extent that, and during the period that, the aggrieved party’s performance is prevented by, or the event giving rise to a potential breach or Service Level failure is caused by, acts or omissions of the other party or a third party retained by the other party to perform work for the other party; provided, however, that the aggrieved party shall promptly notify the other party if it has reason to believe that the actions or omissions of the other party or such a third party may prevent the aggrieved party’s performance or cause the aggrieved party to commit a breach or fail to meet a Service Level under an applicable MS Bundle; provided, further, that the failure by the aggrieved party to deliver such notice shall not affect the operation of this Section 7.2(b). In any case, the parties shall use all commercially reasonable efforts to minimize the impact of any such incident on the Services.

 

(c)                                  The non-aggrieved party shall reimburse the aggrieved party for any additional reasonable costs and expenses arising in connection with performing the efforts described in Section 7.2(b) to the extent that such efforts are in addition to the level of effort the aggrieved party would otherwise have had to expend.

 

7.3.                           Dispute Resolution.  All disputes under this MSOWMS and any Managed Services Statement of Work shall be resolved in accordance with Section 11.17 of the Agreement.

 

8.                                      Proprietary Materials

 

8.1.                            License to Amdocs of USCC-Licensed Third-Party Materials. Subject to Provider having obtained any Required Consents, USCC hereby grants to Provider (solely to the extent of USCC’s underlying rights and solely for purposes of performing the Services or enjoying the use and benefits of any Deliverable created following the Commencement Date under a Third-Party Contract transferred to Provider under Section 4.1(a)(iv)) the same rights of access and use as USCC possesses under the applicable software licenses with respect to USCC materials procured pursuant to Third-Party Contracts (“Third-Party Materials”).

 

(a)                                 USCC also shall grant such rights to Subcontractors designated by Provider if and to the extent necessary for Provider to provide the Services, and Provider shall pay all fees, costs and expenses (including taxes) associated with the granting of such rights to such Subcontractors.

 

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(b)                                 Provider and its Subcontractors shall comply with the duties (including use restrictions and nondisclosure obligations) imposed on USCC by such licenses to the extent disclosed by USCC to Provider.

 

(c)                                  Each Subcontractor shall sign a written agreement to be bound by all of the terms contained herein applicable to such Third-Party Materials (such agreement shall be agreed upon by the parties and shall include the terms specified in this Section 8.1 as well as those pertaining to the ownership of such Materials and any derivative materials developed by the parties, the scope and term of the license, the restrictions on the use of such Materials, the obligations of confidentiality, etc.).

 

(d)                                 Except as otherwise requested or approved by USCC (or the relevant licensor), Provider and its Subcontractors shall cease all use of such Third-Party Materials at the end of the Term.

 

(e)                                  THE USCC-LICENSED THIRD-PARTY MATERIALS ARE PROVIDED BY USCC TO PROVIDER AND ITS SUBCONTRACTORS ON AN “AS-IS, WHERE-IS” BASIS.  USCC EXPRESSLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, EXPRESSED OR IMPLIED, AS TO SUCH USCC-LICENSED THIRD-PARTY MATERIALS, OR THE CONDITION OR SUITABILITY OF SUCH MATERIALS FOR USE BY PROVIDER OR ITS SUBCONTRACTORS TO PROVIDE THE SERVICES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

 

8.2.                            Consultant Tools.

 

(a)                                 Applicability.  The terms and conditions of this Section 8.2 shall govern USCC’s use of the Consultant Tools set forth in an applicable MSSOW as well as any documentation, training materials, designs, discoveries, inventions, know-how, techniques, fixes, patches, work-arounds, upgrades, updates, customizations, modifications, enhancements or derivative works thereof provided by Amdocs (collectively , the “Ongoing Tools”). Amdocs shall notify USCC at least [***] days before any addition, removal or modification of the Ongoing Tools which Amdocs may add, remove and/or modify from time to time during the term of the applicable MSSOW in Amdocs’ sole discretion, provided that the [***], and provided further that [***].  For the avoidance of doubt, [***], and the terms of this Section 8.2 shall not apply to them.

 

(b)                                 Ownership.  USCC acknowledges that, as between Amdocs and USCC, all right, title and interest (including copyrights, patents, trade secrets and/or any other intellectual property rights) in and to the Ongoing Tools are and will remain solely the property of Amdocs. Amdocs does not grant USCC any title or ownership rights in the Ongoing Tools in whole or in part. USCC acknowledges that Amdocs believes (i) that the Ongoing Tools contain trade secrets of Amdocs and/or its licensors; and (ii) that such trade secrets include, without limitation: (A) the Ongoing Tools; (B) the specific design, structure and logic of individual programs; (C) their interactions with other portions of programs, both internal and external; and (D) the programming techniques employed therein.  For the avoidance of doubt, in no event will any Ongoing Tool be deemed a Deliverable under the Agreement.

 

(c)                                  Grant of License.

 

(i)                                     Amdocs grants USCC a limited, nonexclusive, nontransferable license to use the Ongoing Tools in a manner and for a term consistent with the provisions of this Section 8.2 and solely for (A) USCC’s internal purposes (including, without limitation, performance of services similar to Services performed by Provider (e.g., infrastructure services)) related to the Services and/or the B/OSS Solution

 

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during the term of the applicable MSSOW; and (B) USCC’s performance of services similar to Services performed by Provider after the termination or expiration of the term of such MSSOW but prior to termination or expiration of the term of such license.  For the avoidance of doubt, USCC shall not use the Ongoing Tools for performing services for any third parties.

 

(ii)                                  Each Ongoing Tool is and shall be classified as either a “Product Tool” or a “Service Tool” in an attachment to an applicable MSSOW.  USCC may use each Ongoing Tool in accordance with the restrictions applicable to such Ongoing Tool as either a Product Tool or Service Tool, as applicable, and for the applicable term therefor, all as set forth in Sections 8.2(c)(v) and 8.2(c)(vi). Notwithstanding the foregoing, USCC shall cease all use of an Ongoing Tool [***] days after the date on which Amdocs sends written notice to USCC notifying USCC of a possible or actual infringement or misappropriation of third-party rights with respect to the Ongoing Tool or components thereof or possible or actual damage to Amdocs due to USCC’s use of the Ongoing Tool (in which case Amdocs shall use commercially reasonable efforts (I) to obtain a license from the applicable third-party licensor, (II) to replace such Ongoing Tool with an equivalent tool of substantially similar functionality, (III) to provide the same tool to USCC as Provider Personnel use thereafter in place of such Ongoing Tool, or (IV) apply an applicable workaround.  For the avoidance of doubt and notwithstanding anything to the contrary that may be contained in the Agreement (including, without limitation, Section 8.1(a) thereof), Provider shall have no liability or obligation to USCC with respect to infringement or misappropriation of third-party rights with respect to the Ongoing Tools or components thereof other than as set forth in this paragraph.

 

(iii)                               The Ongoing Tools may not be sublicensed, resold, rented or distributed by USCC to any other party nor may USCC permit any third party (including USCC’s Third-Party Contractors) to use an Ongoing Tool, except as may be explicitly provided hereinafter.

 

(iv)                              Product Tools are intended to effectuate the functionality of the B/OSS Solution.  The term of the license granted under Section 8.2(c)(i) with respect to each Product Tool will end (and USCC will cease all use of such Product Tool) upon the later of (A) the termination or expiration of the MSSOW under which such Product Tool has been provided to USCC; and (B) the termination or expiration of the Maintenance Order under the SLMA that encompasses Provider’s maintenance services for the B/OSS Solution.

 

(v)           Notwithstanding Section 8.2(c)(iv), during the term of the license of each Product Tool, USCC may permit its Third-Party Contractors to utilize such Product Tool (A) solely for the benefit of USCC, (B) solely on USCC’s network, (C) in accordance with all the terms and restrictions of the license therefor provided to USCC hereunder, and (D) subject to all other applicable terms of the Agreement (including those regarding confidentiality). For the avoidance of doubt, in no event will USCC permit a Third-Party Contractor to install any Product Tools outside of USCC’s network or on hardware owned by a Consultant Competitor.

 

(vi)                              Service Tools are intended to enhance the ability to provide services with respect to the B/OSS Solution.  The term of the license granted under Section 8.2(c)(i) with respect to each Service Tool will end (and USCC will cease all use of such Service Tool) upon the later of (A) the termination or expiration of the MSSOW under which such Service Tool has been provided to USCC; and (B) the end of the period ending upon the earlier of (I) six months after termination or expiration

 

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of such MSSOW; or (II) the termination or expiration of the Maintenance Orders under the SLMA that encompasses Provider’s maintenance services for the B/OSS Solution.

 

(vii)                           Notwithstanding Section 8.2(c)(vi), USCC may permit its Third-Party Contractors that are not Consultant Competitors to utilize such Service Tool (A) solely for the benefit of USCC, (B) solely on USCC’s network, (C) in accordance with all the terms and restrictions of the license therefor provided to USCC hereunder, and (D) subject to all other applicable terms of the Agreement (including those regarding confidentiality). For the avoidance of doubt, in no event will USCC permit a Third-Party Contractor to install any Service Tools outside of USCC’s network or on hardware owned by a Consultant Competitor.

 

(viii)                        USCC may not use the Ongoing Tools for any purpose other than as specifically licensed herein.  Unless the license to USCC for the use of the Ongoing Tools expressly includes provision by Amdocs to USCC of source code to the Ongoing Tools or any part thereof, USCC may not make any changes or modifications to the Ongoing Tools.

 

(ix)                              During the term of the license herein, USCC may retain for back-up purposes the media, if any, on which the Ongoing Tools were provided. In addition, USCC may make one copy of the Ongoing Tools for back-up purposes in the event the media are damaged or destroyed. USCC shall not remove from such copies or otherwise alter Amdocs’ or its licensors’ respective copyright, trademark and/or other proprietary notices appearing in or on the Ongoing Tools as provided by Amdocs.

 

(x)                                 At least [***] days prior to any addition, removal or modification of any Ongoing Tool that is installed on the USCC network, Provider shall notify USCC of any such changes, and USCC shall cooperate with Provider in the installation, deinstallation, update or reinstallation of such Ongoing Tool on the USCC network, as necessary.

 

(d)                                 Quality; Support and Maintenance.

 

(i)                                     USCC acknowledges that the Ongoing Tools were developed for internal use by Provider Personnel, and as such, the Ongoing Tools (A) [***].

 

(ii)                                  Amdocs’ sole obligations with respect to the quality of the Ongoing Tools that are provided to USCC for use by USCC [***].

 

(iii)                               For the purpose of clarification, to the extent that USCC requires implementation services in connection with any update, upgrade or newer version of the Ongoing Tools, USCC and Amdocs shall enter into a Statement of Work under the Agreement with respect to such implementation services.  For the purpose of additional clarification, any updates, upgrades or newer versions of the Ongoing Tools provided to USCC will be subject to the terms and conditions of this Section 8.2.

 

(iv)                              [***] Amdocs has no obligation to correct any bugs, defects or errors in the Ongoing Tools or otherwise provide maintenance, technical support or updates to USCC for the Ongoing Tools.  No support, maintenance or Service Level set forth in the Agreement or any MS Bundle shall apply to USCC’s use of the Ongoing Tools pursuant to the license granted by Amdocs hereunder.  Amdocs

 

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shall have no obligation whatsoever to deposit or maintain any of the Ongoing Tools’ source code in any escrow arrangement.

 

(e)                                  Documentation.

 

(i)                                     In connection with the provision of the Ongoing Tools, Amdocs shall provide to USCC documentation with respect thereto as set forth in this Section 8.2(e).  After the [***] of the Commencement Date of the MSSOW under which Ongoing Tools are provided, within [***] days after the written request of USCC, Provider shall provide to USCC the documentation described in Section 8.2(e)(ii) and 8.2(e)(iii) hereof with respect to all then Ongoing Tools (an “Inflight Documentation Request”), provided that an Inflight Document Request had not been made previously.  Provided that either (A) an Inflight Documentation Request has not been made previously by USCC during the initial or renewal Term of the applicable MSSOW or (B) USCC agrees to pay Provider’s Fees therefor, then (X) as part of Termination Assistance Services, Amdocs shall provide to USCC the applicable documentation described in Section 8.2(e)(ii) or 8.2(e)(iii) for the then Ongoing Tools within the timeframe provided therefor in the applicable Termination Assistance Services document and (B) in connection with the removal of Product Tools described in Section 8.2(a)(ii) and the retention thereof by USCC, Amdocs shall provide to USCC the documentation described in Section 8.2(e)(ii) no later than [***] days after such removal and retention.  In addition, after an Inflight Documentation Request has been made under an applicable MSSOW, when updates, upgrades and newer versions of the Product Tools are provided to USCC under Section 8.2(d)(ii)(B) after the termination or expiration of the MSSOW under which such Ongoing Tools have been provided to USCC, Amdocs shall provide to USCC the documentation described in Section 8.2(e)(ii) no later than [***] days after the provision of such updates, upgrades and newer versions.

 

(ii)                                  For each Product Tool, Provider will provide to USCC a user guide document that will include the following sections:

 

Section Name

 

Section Description

Tool Name

 

Name of the tool

Description

 

What does the tool do, purpose and uses

Input variable

 

What does the tool require?

Output variables

 

What does the tool produce?

Options

 

Describe different options possible in the tool

Errors

 

Error handling, message and action expected

Additional information

 

Warnings or any limitations

 

(iii)                               For each Service Tool, Provider will provide to USCC a specifications document that will include the following sections:

 

Section Name

 

Section Description

Tool Name

 

Name of the tool

Description

 

What does the tool do, purpose and uses

Users

 

List roles that leverage the tool

Process flows

 

End to end process facilitated by the tool

Input variable

 

What does the tool require?

Output variables

 

What does the tool produce?

Errors

 

Error handling, message and action expected

 

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Section Name

 

Section Description

Reporting output

 

Sample reports or import/export specifications

Additional information

 

Warnings or any limitations

Requirements

 

List of all activities or functions a that tool performance

Solution details

 

How does the tool work , what database updates or files or configurations change etc.

Impacted processes

 

Subsystems that may be impacted

Impacted interfaces

 

Describe dependencies on interfaces or 3rd parties and integration methods used; Describe existing integrations/touch points to other services/tools

Architecture diagrams

 

Pictorial representation of the backend

Data Model

 

Data model where applicable

Operational concepts

 

What procedures does it impact or needs to be modified?

Impacts on Infra

 

Describe hardware, software, performance, storage and database capacity requirements

Test guidelines

 

Functional and performance testing guidelines

 

(f)                                   USCC’s Responsibility and Indemnification.  USCC is responsible for ensuring that USCC and any and all permitted users and permitted USCC Third-Party Contractors using and/or accessing the Ongoing Tools through USCC use the Ongoing Tools in accordance with this Section 8.2.  USCC shall indemnify, defend, and hold Amdocs harmless from any and all claims, demands, and/or liability arising out of USCC’s and/or any user’s or USCC Third-Party Contractor’s access to or use of the Ongoing Tools.  USCC shall: (i) promptly notify Amdocs of any material non-conformities with the provisions of this Section 8.2 in accordance with established reporting procedures; and (ii) undertake remedial corrective actions as reasonably instructed by Amdocs.

 

(g)                                  DISCLAIMER.  THE ONGOING TOOLS ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, USCC ACKNOWLEDGES THAT USCC’S USE (AND THE USE BY PERMITTED USCC THIRD-PARTY CONTRACTORS) OF THE ONGOING TOOLS IS SOLELY AT USCC’S RISK .  AMDOCS HEREBY DISCLAIMS ALL CONDITIONS AND WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY AND ALL IMPLIED CONDITIONS OR WARRANTIES OF MERCHANTABILITY, TITLE, NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR THAT DEFECTS IN THE ONGOING TOOLS WILL BE CORRECTED, ALL WITH RESPECT TO THE ONGOING TOOLS AND/OR REGARDING THE USE OR THE RESULTS OF SUCH USE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY ANY PERSON OR ENTITY SHALL DEROGATE FROM THE ABOVE OR CREATE OR ADD ANY OTHER WARRANTY OR REPRESENTATION. ANY WARRANTY SET FORTH IN THE AGREEMENT, ANY MS BUNDLE SUBJECT TO THE AGREEMENT, AND/OR ANY AMENDMENT, EXHIBIT, ANNEX, OR ADDENDUM TO ANY OF THEM SHALL NOT APPLY WITH RESPECT TO THE ONGOING TOOLS.

 

(h)                                 Confidentiality.  The Ongoing Tools, including their existence and features and related information, are Amdocs Confidential Information.   Such Ongoing Tools, and all other related documentation and information, are subject to the confidentiality provisions of the Agreement; provided, however, that USCC may provide the Product Tools, the related documentation and information, as well as the specifications documents for Service Tools (but, for purpose of clarification, not the Service Tools or any other related documentation or information) to Consultant Competitors solely in connection with the permitted uses of the  Product Tools or Service Tools, as applicable, but always subject to the provisions of Section 8.2(c).  For the purpose of clarification, after termination of the applicable MSSOW and prior to termination of the license hereunder of the applicable Ongoing Tool,

 

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the documentation and information related to the Product Tools as well as the specifications documents for Service Tools may be provided to Consultant Competitors in order to permit them to build and/or supply a similar tool to USCC.

 

(i)                                     No Export.  USCC shall not export any of the Ongoing Tools, in whole or in part, outside of the United States of America in any manner or by any means without complying with all applicable export control laws and regulations of both the United States of America and the applicable country or territory.

 

9.                                      Remedies

 

9.1.                            Certain Acknowledged Damages.  Notwithstanding anything to the contrary that may be set forth in Section 9.2 of the Agreement, Amdocs shall be liable to USCC for the following damages to the extent arising out of or based upon a USCC Termination for Cause of this MSOWMS or any Managed Services Statement of Work:

 

(a)                                 Costs and expenses of recreating or reloading any lost, stolen or damaged USCC Data.

 

(b)                                 Costs and expenses of implementing a work-around in respect of a failure to provide the Services or any part thereof.

 

(c)                                  Costs and expenses of replacing lost, stolen or damaged Equipment, software, and other materials to the extent such loss, theft or damage arises out of or is based upon the negligence or willful misconduct of Provider Personnel.

 

(d)                                 Cover damages, including the costs and expenses incurred to procure the Services or corrected Services from an alternate source, that exceed Provider’s charges under this MSOWMS or an applicable Managed Services Statement of Work for the replaced Services.

 

(e)                                  Costs and expenses incurred to procure substitute services (and for temporary increases in headcount for customer care, defect management and resolution, or resources for code revisions or script writing services), including straight time, overtime and related expenses, overhead allocations for employees, wages and salaries of additional employees, travel expenses, telecommunication charges and similar charges.

 

(f)                                   Damages of a USCC Affiliate which would be direct damages if they had instead been suffered by USCC (including being so considered under this Section).

 

(g)                                  Amounts of any credits issued, fees or charges reversed and similar write-offs of all or a portion of customers’ balances due to billing or operational errors including, without limitation, errors in the customers’ bills and/or late delivery of such bills.

 

(h)                                 Costs and expenses incurred by USCC for (i) printing, presorting and postage related to duplicate or erroneous bills; (ii) incremental and/or duplicate advertising and promotional costs related to errors or delays in the EPC or delays in other product launches; (iii) training to enhance associates’ skillsets to enable the proper handling of workarounds and other solutions that are necessary because of Defects; and (iv) correcting duplicate customers associated with a single Temporary Mobile Subscriber Identity or “TMSI.”

 

9.2.                            Specific Limitations of Liability.

 

(a)                                 PROVIDER’S LIABILITY TO USCC PURSUANT TO SECTIONS 9.1(e), 9.1(g) AND 9.1(h) SHALL BE LIMITED TO 50% OF THE AMOUNT OF USCC’S DAMAGES IN CONNECTION THEREWITH.

 

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(b)                                 WITH RESPECT TO PROVIDER’S LIABILITY TO USCC PURSUANT TO SECTIONS 9.1(e), 9.1(g) AND 9.1(h) AND SUBJECT TO SECTION 9.2(a), IN NO EVENT SHALL PROVIDER BE LIABLE TO USCC FOR ANY REASON, WHETHER IN CONTRACT OR IN TORT, FOR ANY SUCH DAMAGES ARISING OUT OF OR BASED UPON PROVIDER’S OBLIGATIONS UNDER SECTIONS 9.1(e), 9.1(g) AND 9.1(h) EXCEEDING IN THE AGGREGATE 60% OF THE FEES PAID BY USCC TO PROVIDER UNDER THE APPLICABLE MANAGED SERVICES STATEMENT OF WORK DURING THE TWELVE MONTHS PRECEDING THE DATE UPON WHICH THE RELATED CLAIM ACCRUED, REGARDLESS OF THE FORM IN WHICH ANY LEGAL OR EQUITABLE ACTION MAY BE BROUGHT.  FOR THE AVOIDANCE OF DOUBT, ANY DAMAGES PAID BY PROVIDER UNDER SECTION 9.1 IN CONNECTION WITH A GIVEN MANAGED SERVICES STATEMENT OF WORK SHALL, IN AN AMOUNT EQUAL TO SUCH PAID DAMAGES (a) REDUCE THE LIABILITY LIMIT APPLICABLE TO SUCH MANAGED SERVICES STATEMENT OF WORK WITH RESPECT TO ANY DAMAGES FOR WHICH PROVIDER MAY BE LIABLE UNDER SECTION 9.1 DURING THE TWELVE-MONTH PERIOD COMMENCING ON THE DATE THAT PROVIDER PAID SUCH DAMAGES, AND (b) REDUCE THE LIABILITY LIMIT SET FORTH IN SECTION 9.1 OF THE AGREEMENT APPLICABLE TO SUCH MANAGED SERVICES STATEMENT OF WORK WITH RESPECT TO ANY DAMAGES FOR WHICH PROVIDER MAY BE LIABLE UNDER THE AGREEMENT DURING THE TWELVE-MONTH PERIOD COMMENCING ON THE DATE THAT PROVIDER PAID SUCH DAMAGES.

 

10.                               Risk of Loss

 

Provider is responsible for the risk of loss of, or damage to, any property owned or leased by Provider, unless such loss or damage was caused by the negligence or willful misconduct of USCC.

 

11.                               Term and Termination

 

11.1.                     Term.  The term of this MSOWMS (the “Term”) shall commence on the MSOWMS Effective Date and shall end simultaneously with the end of the term of the Agreement; provided, however, that upon written notice to Provider at least 30 calendar days prior to the date of termination set forth in such written notice, USCC may terminate (in whole) this MSOWMS, provided that there are no Managed Services Statements of Work remaining in effect after such date of termination.

 

11.2.                     USCC Termination.

 

(a)                                 For Cause.  USCC may terminate this MSOWMS or any one or more Managed Services Statements of Work hereunder (in whole only) by written notice to Provider upon the occurrence of any of the following events (any such termination, a “USCC Termination for Cause”):

 

(i)                                     The occurrence of any of the conditions that are specified in Schedule B to this MSOWMS as qualifying as a cause for termination under this Section.

 

(ii)                                  If Provider fails to complete the Transition Services by the time specified in the Transition Plan, if applicable, to the extent within Provider’s control, and Provider then fails to cure by completing the Transition Services during the [***]-day period commencing upon Provider’s receipt of written notice from USCC that Provider has not completed the Transition Services by the time specified in the Transition Plan, provided that USCC has not delivered to Provider an Assumption Directive (as defined in Schedule A to this MSOWMS) in accordance with the terms and conditions of the applicable MSSOW (other than the terms

 

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and conditions related to the Transition Services), which Assumption Directive may be subject to a Post-Assumption Plan (as defined in Schedule A to this MSOWMS).

 

(iii)                               If USCC elects to terminate this MSOWMS and all MS Bundles in accordance with the terms of that certain letter agreement as of October 1, 2014 between the parties regarding “Clean System” (under Section 2 of the second paragraph of the section of such letter entitled “Failure to Achieve the Clean System Criteria”.

 

(iv)                              Any right to terminate for cause pursuant to Section 5.2(a) of the Agreement.

 

(b)                                 Without Cause. USCC may terminate an MS Bundle for convenience only if provided therefor, and subject to the terms and conditions set forth in the applicable MSSOW.

 

11.3.                     Provider Termination. In addition to the rights granted to Provider under the Agreement, Provider may terminate this MSOWMS or any one or more Managed Services Statements of Work hereunder if USCC has failed to pay either (a) an amount that is equal to or greater than [***] months of invoices hereunder or the applicable MSSOW, as applicable (regardless of whether any of such amount is the subject of a dispute), or (b) an amount that is equal to or greater than [***] months of invoices hereunder or the applicable MSSOW, as applicable, where such unpaid amount is not the subject of a good faith dispute.

 

11.4.                     Effects of Termination.

 

(a)                                 Remedies. Subject to Section 9.2, in the event of a USCC Termination for Cause, Provider shall be liable to USCC for any actual direct damages resulting from the occurrence giving rise to termination, subject to any limitations thereon provided for in the Agreement. Termination shall not constitute a party’s exclusive remedy for any default, and neither party shall be deemed to have waived any of its rights accruing hereunder prior to such default.

 

(b)                                 Transition. In the event of any expiration or termination, Provider shall cooperate reasonably in the orderly wind-down of the Services and/or transition to another provider, such cooperation to include reasonable continuity of Provider Personnel during the transition with those providing Services hereunder.

 

(c)                                  Survival. The obligations and rights of the parties pursuant to: (i) Section 1.3 (Construction); (ii) Section 3.3 (Acknowledgement of Nondisclosure Obligations); (iii) Section 6 (Price and Payments) as to amounts due on the date of termination or with respect to Services provided following termination in connection  with termination assistance; (iv) Section 7.2 (Savings Clause), (v) Section 7.3 (Dispute Resolution); (vi) Section 8 (Proprietary Materials); (vi) Sections 9.2 (Specific Limitations of Liability); (viii) Section 10 (Risk of Loss); (ix) Section 11.4 (Effects of Termination); (x) Section 11.5 (Termination Assistance) and all other provisions of the MS Bundle applicable to Services provided in connection with termination assistance; (xi) Section 12.1 (Legal Compliance) solely to the extent necessary for Termination Assistance Services being provided by Provider; (xii) Section 13 (Miscellaneous); (xiii) Appendix A (Definitions), as defined terms are used in the provisions that survive termination; (xiv) Appendix C (USCC Policies) solely to the extent necessary for Termination Assistance Services being provided by Provider; (xv) Appendix G (Form of Acknowledgement of Nondisclosure Obligations); (xvi) Section 2 of Schedule D (Governance); and (xvii) and any other provision that should naturally extend beyond expiration or termination, shall survive any expiration or termination of this MSOWMS or an applicable Managed Services Statement of Work.  Termination of less than all of the Managed Services Statements of Work shall not affect the parties’ obligations under any non-terminated Managed Services Statement of Work

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

then in effect and as to such then-existing Managed Services Statements of Work, this MSOWMS and the Agreement shall be deemed to continue in full force and effect until the Services under such Managed Services Statement of Work are completed.

 

11.5.                     Termination Assistance.

 

(a)                                 General Obligations. In connection with any expiration or termination of the Term, or with termination of Provider’s performance of any Services then being provided hereunder, Provider shall take all reasonably necessary and appropriate actions to assist USCC to accomplish a transition from Provider to USCC, or to any Third Party Contractor designated by USCC, of the Services being terminated or expiring, without material interruption or material adverse impact on the Services or Service Levels, in accordance with an applicable Managed Services Statement of Work, (all such actions collectively, “Termination Assistance Services”).  All Termination Assistance Services provided by Provider shall, other than as provided in an applicable Managed Services Statement of Work, be deemed Services and the ongoing Services (but not necessarily the Termination Assistance Services) shall be at [***] (other than the applicable Fees for the Services) to USCC beyond what USCC would have paid for the Services.

 

(b)                                 Termination Assistance Process. The Termination Assistance Services process shall begin on [***] (the “Termination Assistance Commencement Date”) and, unless the parties subsequently agree in writing to renew the Term, Provider shall continue to provide Termination Assistance Services until the Termination Assistance Services have been completed in accordance with this Section 11.5 and the applicable MSSOW but in no event for longer than [***] consecutive months (the “Termination Assistance Period”).

 

(c)                                  Preparation for Termination Assistance. As the end of the Term approaches or upon commencement of Termination Assistance Services, Provider shall make available to USCC such documentation and other information regarding the performance of the Services as specified in the applicable Managed Services Statement of Work. Provider shall:

 

(i)                                     Procure and deliver to USCC, upon USCC’s request and at USCC’s cost, such third party authorizations and consents to permit the timely conveyance or assignment to USCC (or its designee), during Termination Assistance Services, of all Third Party Contracts licenses, and agreements between Provider and any third parties who provide goods or services used by Provider in the provision of Services only for USCC and for no other Provider customers;

 

(ii)                                  Cooperate with USCC to obtain such third-party authorizations and consents to permit the conveyance or assignment to USCC (or its designee) of all other Third Party Contracts, licenses, and agreements between Provider and any third parties who provide goods or services used by Provider in the provision of Services; and

 

(iii)                               Provided that in each case, in the event that such third party authorizations or consents have not been obtained and cannot be obtained in conjunction with Termination Assistance Services, Provider shall: (A) promptly notify USCC of which third party authorizations or consents it is unable to obtain, (B) advise USCC regarding alternative sources of goods, services or software comparable to those being provided under each such agreement identified in Section 11.5(c)(i) (to the extent such sources are identified by USCC or known to Provider), and (C) to the extent USCC and Provider agree to do so, proceed to procure and implement such alternatives on behalf of USCC; provided that

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

USCC shall have the option at all times to enter into the applicable licenses or other contracts in its own name.

 

12.                               Provider Compliance Matters

 

12.1.                     Legal Compliance. Provider shall obtain all licenses, permits and certifications required of Provider as a service provider by law or regulation for Provider to perform the Services and shall pay all fees, taxes and related costs associated therewith.  USCC shall obtain all licenses, permits and certifications required of USCC by law or regulation to receive the Services and shall pay all fees, taxes and related costs associated therewith.  USCC shall be responsible for and shall pay or reimburse any costs, damages, liability, fines or other charges (including any applicable attorneys’ fees) arising from any noncompliance.

 

12.2.                     Service Locations. The Services shall be provided to USCC solely from (a) the USCC Service Locations, (b) Provider Service Locations, and (c) any other location for which Provider has received USCC’s consent.  In addition, Provider shall not store USCC Data at or through any locations other than the specified Provider Service Locations or knowingly transmit USCC Data through a country other than the countries in which the Service Locations are located. Provider and Provider’s Agents may not provide or market services to a third party or to itself from an USCC Service Location without USCC’s consent. Unless otherwise expressly stated in this MSOWMS or an applicable Managed Services Statement of Work, all connectivity between Provider’s Service Locations and USCC’s Service Locations and all related charges shall be Provider’s responsibility.

 

12.3.                     New Service Locations. If Provider requests USCC’s approval to provide Services from a location other than a location described in Section 12.2, Provider shall provide to USCC a written relocation proposal that sets forth a description of the proposed new location, the reasons for the proposed relocation, how the relocation will be beneficial to USCC in terms of performance and other relevant measures, as well as any other information requested by USCC. USCC may reasonably approve or reject any proposal submitted by Provider pursuant to this Section 12.3. Any incremental costs incurred by USCC as a result of relocation to, or use of, any location other than the locations described in Section 12.2 shall be paid by Provider or reimbursed by Provider to USCC.

 

13.                               Miscellaneous

 

13.1.                    Order of Precedence. In case of conflicts, the order of precedence of the documents constituting the agreement between the parties with respect to Services provided under this MSOWMS shall be as follows, with each listed document superseding the later listed document:

 

(a)                                 Each Managed Services Statement of Work

 

(b)                                 This MSOWMS

 

(c)                                  The Agreement

 

13.2.                     Currency; Language. All amounts stated herein and all Fees determined hereunder are in United States Dollars, unless otherwise required by Applicable Law or expressly stated. This MSOWMS and all proceedings hereunder shall be conducted in the English language; any translation of this MSOWMS or any Managed Services Statement of Work into another language shall be for convenience only but shall not modify the meaning hereof in English.

 

13.3.                     Additional Warranties. All Services under this MSOWMS shall be subject to the warranties under Section 7 of the Agreement.  In addition to the warranties set forth in Section 7 of the Agreement, the following warranties shall apply:

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(a)                                 No Financial Interest. Each party represents and warrants to the other that neither it nor any of its Affiliates has, shall have, or shall acquire, any contractual, financial, business, or other interest, direct or indirect, that would materially conflict with its performance of its duties and responsibilities under this MSOWMS or otherwise create an appearance of impropriety with respect to the award, performance or receipt of the Services.

 

(b)                                 No Abuse of Authority for Financial Gain. Each party represents and warrants to the other that neither it nor any of its Affiliates has used or shall use the authority provided or to be provided under this MSOWMS to obtain undisclosed financial gain for itself outside of this Agreement.

 

(c)                                  No Use of Information for Financial Gain. Each party represents and warrants to the other that neither it nor any of its Affiliates has used or shall use any Confidential Information of the other party to obtain undisclosed financial gain for itself or any such Affiliate outside of this Agreement.

 

(d)                                 No Influence.  Each party represents and warrants to the other that neither it nor any of its Affiliates, nor any employee of either, has accepted or shall accept anything of value in violation of its own internal business code of conduct or other internal policies intended to prevent bribery, and that neither it nor any of its Affiliates, nor any employee of either, shall attempt to influence any employee of the other party by the direct or indirect offer of anything of value in violation of the business code of conduct or other internal policies of the recipient party intended to prevent bribery.

 

13.4.                     Risk Management.  [***]. As new risks are identified by Consultant, the parties shall work together to develop strategies and plans to deal with such risks. Key activities include the following: (a) Consultant will identify risks; (b) Consultant will determine likely impact and probability for each risk; (c) Consultant will prioritize risks; (d) Consultant will work with USCC to quantify risks; (e) Consultant will work with USCC to define mitigation strategies for each risk; (f) Consultant will review mitigation strategies with key stakeholders; (g) Consultant and USCC will execute mitigation strategies approved by USCC; (h) Consultant will review risks with USCC at least once each month (generally as part of status meetings); and (i) USCC and Consultant will move a risk to the issue management process if such risk materializes.  For the avoidance of doubt, Consultant’s obligations under this Section 13.4 shall not apply to any Termination Assistance Services that are then being provided.

 

IN WITNESS WHEREOF, the parties have executed this MSOWMS as of the MSOWMS Effective Date by their duly authorized representatives in one or more counterparts, each of which shall constitute an original.

 

 

AMDOCS SOFTWARE SYSTEMS LIMITED

 

USCC SERVICES, LLC

 

 

 

By:

 

 

By:

 

 

 

 

 

 

Name:

 

 

Name:

 

 

 

 

 

 

Title:

 

 

Title:

 

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX A

Definitions

 

1.                                      Introduction

 

The following capitalized terms in this Appendix A shall have the meanings indicated when used in the MSOWMS, its Appendices, Schedules, Exhibits, Annexes and Attachments (collectively “MSOWMS Documents”) or an MSSOW, its Appendices. Schedules, Exhibits, Annexes and Attachments (collectively “MSSOW Documents”).  Any capitalized term that is not defined in the MSOWMS Documents, including pursuant to Sections 1.3(c) and 1.3(d) of the MSOWMS, or in the MSSOW Documents, shall have the meaning assigned to it in the Agreement to the extent it is defined in the Agreement.  If there is a conflict between a term defined in this Appendix A and a capitalized term defined in or pursuant to the MSOWMS Documents (other than this Appendix A), the MSSOW Documents or the Agreement, the following order of precedence shall apply:

 

(i)                                     the applicable MSSOW Documents; then

 

(ii)                                  the MSOWMS Documents (other than this Appendix A); then

 

(iii)                               this Appendix A; then

 

(iv)                              the Agreement.

 

2.                                      Definitions

 

2.1.                            “Acceptance” means that a Deliverable meets the Acceptance Criteria and acceptance of such Deliverable has occurred. Notwithstanding anything to the contrary, use of any Deliverable or Service in a production environment shall be deemed an Acceptance of such Deliverable or Service.

 

2.2.                            “Acceptance Criteria” means, with respect to a Deliverable, the criteria for determining whether such Deliverable meets the applicable Specifications.

 

2.3.                            “Acceptance Test Procedures” means the test procedures and standards set forth in the applicable Statement of Work or such other standards as are agreed upon in writing, to determine whether a Deliverable meets the Acceptance Criteria.

 

2.4.                            “Accounts Receivable” or “A/R” means the function that handles payments owed by and received from USCC’s customers and provides related operational support.

 

2.5.                           “Agreement” or “Master Service Agreement” means the August 17, 2010 Master Service Agreement by and between USCC Services, LLC (successor-in-interest to United States Cellular Corporation) and Amdocs Software Systems Limited, as amended by Amendment #1 thereto effective July 15, 2013.

 

2.6.                            “AMC” means Amdocs Monitoring & Control.

 

2.7.                            “Applicable Laws” means, as to any Person, all United States or foreign laws (including, but not limited to, any environmental laws), treaties, ordinances, judgments, decrees, injunctions, writs, orders and stipulations of any court, arbitrator or governmental agency or authority and statutes, rules, regulations, orders and interpretations thereof of any federal, state, provincial, county,

 

Appendix A (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

municipal, regional, environmental or other governmental entity, instrumentality, agency, authority, court or other body (i) applicable to or binding upon such Person or any of its property or to which such Person or any of its property is subject or (ii) having jurisdiction over all or any part of any Service provided or the Services to be performed pursuant to the terms of this MSOWMS to the extent applicable to Provider as the provider of Services.

 

2.8.                            “Approved Pass-Through Charges” has the meaning set forth in Schedule C.

 

2.9.                            “Approved Subcontractors” means the entities listed in Appendix E.

 

2.10.                     “Assumption Directive” has the meaning set forth in Section 5.4 of Schedule A to the MSOWMS.

 

2.11.                     “At-Risk Amount” has the meaning set forth in Schedule B.

 

2.12.                     “Billing Analysis” means the function that supports Revenue Assurance and billing management teams in conducting timely and accurate issue analytics.

 

2.13.                     “Billing Operations” means the function that supports and manages production of timely and accurate bills for USCC’s customers in multiple formats.

 

2.14.                     “BPT” means Business Parameter Tables.

 

2.15.                     “Business Day” means any weekday other than a day designated as a holiday under the applicable USCC holiday schedule.

 

2.16.                     “B/OSS Solution” or “TOPS” means (a) the Core Product; (b) capabilities of the Core Product achieved through configuration of parameters or functionality based on capabilities inherent in the code of the Core Product; (c) capabilities achieved by adding customized code on top of the Core Product or performing changes to such customized code using standard product toolkits, and (d) the interfaces to and from the aforementioned components, including, but not limited to, integrations with USCC’s legacy systems and third-party providers (such as USCC’s print vendor, payment processors, commissions, collections and financial systems) in accordance with interface design documents agreed upon by the parties.

 

2.17.                     “Change Analysis” has the meaning set forth in Appendix F.

 

2.18.                     “Change Control Procedures” has the meaning set forth in Appendix F.

 

2.19.                     “Change Order” has the meaning set forth in Appendix F.

 

2.20.                     “Change in Control” of a Person means any change (resulting from a single transaction or series of related transactions) in the legal, beneficial, or equitable ownership, direct or indirect, such that control of that Person is no longer with the same Person or Persons as on the Effective Date, or the transfer of all or any substantial portion of that Person’s business and assets.

 

2.21.                     “Commencement Date” means start date that Services for any Managed Services Statement of Work begin.

 

2.22.                     “Confidential Information” has the meaning set forth in Section 1.2 of the Agreement.

 

2.23.                     “Contract Year” means one of the consecutive 12-month periods during the Term of a relevant Managed Services Statement of Work, starting on the Commencement Date of such Managed Services Statement of Work or on any of the anniversaries of such Managed Services Statement of Work.

 

2



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.24.                     “Core Product” means (a) the object code form of Amdocs’ proprietary generic software products and modules that are licensed by Amdocs to USCC pursuant to and as specifically listed in License Orders; (b) the software products from third parties for which Amdocs obtained the license for and/or on behalf of USCC including, without limitation, MicroTelecom proprietary software products licensed by Amdocs to USCC in accordance with License Order No. 1 dated August 17, 2010; and (c) any modifications to the foregoing made by Amdocs pursuant to the Maintenance Orders.

 

2.25.                     “Daily Maintenance Window” means the time period commencing at 1:00 am U.S. Central time and ending at 5:00 am U.S. Central time.

 

2.26.                     “Data Security Incident” has the meaning set forth in Section 1.9 of the Agreement.

 

2.27.                     “Data Source” has the meaning set forth in Schedule B.

 

2.28.                     “Defect Management” means the function that triages, tracks and manages defects, and oversees defect management.

 

2.29.                     “Deliverable” has the meaning set forth in the Agreement.

 

2.30.                     “Disaster Recovery Plan” or “DRP” has the meaning set forth in Schedule E.

 

2.31.                     “Displaced Personnel Activities” has the meaning set forth in Section 2.1(b) of the MSOWMS.

 

2.32.                     “Dispute” has the meaning set forth in Schedule D.

 

2.33.                     “Documentation Standards” has the meaning set forth in Section 2.7(c) of the MSOWMS.

 

2.34.                     “Early Termination Fees” has the meaning set forth in Schedule C.

 

2.35.                     “Emergency Change” has the meaning set forth in Appendix F.

 

2.36.                     “EPC” means Enterprise Product Catalog.

 

2.37.                     “Escalations” means the function that handles escalations and manages appropriate resolutions of escalated incidents.

 

2.38.                     “Equipment” means the computer, telecommunications equipment, and Facility-related hardware, equipment, and peripherals (including without limitation cables, wiring, conduit, fixtures, etc.) (a) owned or leased by USCC or Provider or (b) used by either USCC or Provider in conjunction with the Services.

 

2.39.                     “Equipment Leases” means all leasing arrangements whereby USCC or its Affiliates leases Equipment as of the Commencement Date, which will be used by Provider to perform the Services after the Commencement Date.

 

2.40.                     “Exit Criteria” has the meaning set forth Section 3.3 of Schedule A to the MSOWMS.

 

2.41.                     “Expiring Services” means Services  that Provider ceases to provide in connection with any expiration or termination of a Managed Services Statement of Work.

 

2.42.                     “Expiring Services Termination Date” means the date on which Provider ceases to perform the Expiring Services.

 

2.43.                     “Facilities” has the meaning specified in Section 5.3 of MSOWMS.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.44.                     “Fees” means collectively the Service Fees and Approved Pass-Through Charges as more fully specified in Schedule C.

 

2.45.                     “Formula” has the meaning set forth in Schedule B.

 

2.46.                     “Freeze Requirements” means the requirements that may not be changed unless written permission for any requested change is obtained from USCC.

 

2.47.                     “FTE” means Full Time Equivalent.

 

2.48.                     “General Support Services” has the meaning set forth in an applicable Managed Services Statement of Work.

 

2.49.                     “Hot Fix” means source code and/or data/configuration change(s) in the B/OSS Solution applied to an environment.

 

2.50.                     “Industry Standard” has the meaning set forth in Section 4 of Exhibit G to the Agreement.

 

2.51.                     “Inflight Documentation Request” has the meaning set forth in Section 8.2(e)(i) of the MSOWMS.

 

2.52.                     “Internal Purposes” means all internal purposes including testing, development, and processing on multiple workstations and at multiple sites. Internal Purposes of USCC also includes the provisions of data processing services to current and future USCC Affiliates.

 

2.53.                     “Issue Management” means the function that tracks and manages production issues with oversight of the issue management process.

 

2.54.                     “Key Performance Indicator” or “KPI” has the meaning set forth in Schedule B.

 

2.55.                     “Key Persons” has the meaning set forth in Section 3.1 of the MSOWMS.

 

2.56.                     “Level 1 Dispute” has the meaning set forth in Schedule D.

 

2.57.                     “Level 2 Dispute” has the meaning set forth in Schedule D.

 

2.58.                     “Level 3 Dispute” has the meaning set forth in Schedule D.

 

2.59.                     “Level 4 Dispute” has the meaning set forth in Schedule D.

 

2.60.                     “License Orders” are the License Orders entered into between Provider and USCC under and pursuant to the terms of the SLMA, as such License Orders may be amended from time to time.

 

2.61.                    “Maintenance Orders” means the Maintenance Orders entered into between Provider and USCC under and pursuant to the terms of the SLMA, as such Maintenance Orders may be amended from time to time.

 

2.62.                     “Managed Services” means those Services provided by Provider under the terms of the MSOWMS or any Managed Services Statement of Work entered into by the parties pursuant to the terms of the MSOWMS. For the avoidance of doubt, all Managed Services shall be Services under the terms of the Agreement. For further avoidance of doubt, any reference to “Services” in the MSOWMS or any Managed Services Statement of Work shall be a reference to “Managed Services” and not to other Services that may be provided by Provider pursuant to any Statement of Work under the Agreement other than the MSOWMS or a Managed Services Statement of Work under the MSOWMS.

 

4



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.63.                     “Managed Services Statement of Work” or “MSSOW” has the meaning set forth in Section 1.1 of the MSOWMS.

 

2.64.                     “Mass Order” means two or more orders submitted together to execute generally similar requests.

 

2.65.                     “Master Statement of Work for Managed Services” or “MSOWMS” means the document to which this Appendix A is attached, including all attachments, Appendices, Exhibits, and Schedules thereto.

 

2.66.                     “Measurement Period” has the meaning set forth in Schedule B.

 

2.67.                     “MSOWMS Effective Date” has the meaning specified in the introduction to the MSOWMS.

 

2.68.                     “Non-Satisfied Exit Criteria” has the meaning set forth in Section 5.2 of Schedule A to the MSOWMS.

 

2.69.                     “Non-Satisfied Notice” has the meaning set forth in Section 5.2 of Schedule A to the MSOWMS.

 

2.70.                     “Notice of Non-Receipt” has the meaning set forth in Section 5.3 of Schedule A to the MSOWMS.

 

2.71.                     “Ongoing Tools” has the meaning set forth in Section 8.2(a) of the MSOWMS.

 

2.72.                     “Order Management System” or “OMS” means, as the context requires:  (a) the module of Amdocs Customer Management previously known as “Amdocs Ordering” that is licensed by Amdocs to USCC in accordance with the License Orders (as may be modified by Amdocs pursuant to the Maintenance Orders); (b) the interconnected grouping of manual and electronic processes within the B/OSS Solution that utilize and/or are built around such module; and/or (c) the functional area (including personnel resources) that manages the service order lifecycle and helps fulfill complex and bundled orders by ensuring that the proper sequence of related interdependent tasks is successfully completed.

 

2.73.                     “Pass-Through Charges” has the meaning set forth in Section 1.4 of Schedule C.

 

2.74.                     “Pending Exit Criteria” has the meaning set forth in Section 5.4 of Schedule A to the MSOWMS.

 

2.75.                     “Performance Requirements” has the meaning set forth in Schedule B.

 

2.76.                     “Person” means any natural person, corporation, limited liability company, limited liability partnership, general partnership, limited partnership, trust, association, governmental organization or agency, or other legal person or legally constituted entity of any kind.

 

2.77.                    “Post-Assumption Plan” has the meaning set forth in Section 5.4 of Schedule A to the MSOWMS.

 

2.78.                     “Product Tools” are those Ongoing Tools identified as “Product Tools” in an attachment to an MSSOW.

 

2.79.                     “Production Environment” means the hardware, middleware and operating system software that USCC utilizes in order to make commercial use of the B/OSS Solution in connection with the provision of services, billing for such services and customer care and relationship management for USCC’s customers.

 

2.80.                     “Proposal” has the meaning set forth in Appendix F.

 

2.81.                     “Provider Personnel” means employees, representatives, contractors, Subcontractors, and agents of Provider and its Subcontractors.

 

5



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.82.                     “Provider Service Locations” are those Service Locations of Provider identified as “Provider Service Locations” in Schedule F of the MSOWMS or an attachment to an MSSOW.

 

2.83.                     “Remedy” means the BMC software incident management tool implemented and used by USCC to create, log, route and escalate support tickets.

 

2.84.                     “Remedy Ticket” means an incident ticket within Remedy.

 

2.85.                     “Resource Unit” means the unit of Services which is attributable to a specified Resource Unit Rate. For example, if a Resource Unit Rate exists and is defined as being charged “per FTE hour” the Resource Unit applicable to such Resource Unit Rate will be one (1) FTE hour.

 

2.86.                     “Resource Unit Rate” means the Service Fees chargeable by Provider to USCC for one Resource Unit.

 

2.87.                     “Request” has the meaning set forth in Appendix F.

 

2.88.                     “Required Consents” means the consents (if any) required to be obtained: (i) to assign or transfer to Provider USCC licensed Third Party Software, Third Party Contracts or Equipment Leases (including related warranties); (ii) to grant Provider the right to use and/or access the USCC licensed Third Party Software in connection with providing the Services; (iii) to grant USCC and its Affiliates the right to use and/or access the software owned b Provider, Third Party Software and Equipment acquired, operated, supported, used, or required to be used by Provider in connection with providing the Services; (iv) to assign or transfer to USCC, its Affiliates or their designee(s) any Covered Work Product, (v) to assign or transfer to USCC, its Affiliates or their designee(s) Provider owned software, Third Party Software, Third Party Contracts, Equipment Leases or other rights following the Term to the extent provided in this MSOWMS; and (vi) all other consents required from third parties in connection with Provider’s provision of the Services or performance of its obligations hereunder.

 

2.89.                     “Revenue Assurance” means the function that is responsible for issues related to billing and revenue collection.

 

2.90.                     “RTO” means Recovery Time Objective.

 

2.91.                     “RVR” means Revenue Variance Report.

 

2.92.                     “Satisfied Notice” has the meaning set forth in Section 5.2 of Schedule A to the MSOWMS.

 

2.93.                     “Service Fees” has the meaning set forth in Schedule C.

 

2.94.                     “Service Level”  or “SLA” means the specific performance metrics measuring the quality, efficiency or other metric regarding Provider’s performance of the Services, as set forth in Schedule B to the MSOWMS.

 

2.95.                     “Service Level Components” has the meaning set forth in Schedule B.

 

2.96.                     “Service Level Credit” has the meaning set forth in Schedule B.

 

2.97.                     “Service Level Default” has the meaning set forth in Schedule B.

 

2.98.                     “Service Level Measurement” has the meaning set forth in Schedule B.

 

2.99.                     “Service Level Target” has the meaning set forth in Schedule B.

 

6



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.100.              “Service Location” shall mean an approved location from which Provider may provide Services as identified in a Schedule to the MSOWMS or in an applicable MSSOW.

 

2.101.              “Service Tools” are those Ongoing Tools identified as “Service Tools” in an attachment to an MSSOW.

 

2.102.              “Services” means all the services to be provided by Provider hereunder.

 

2.103.              “SLMA” or “Software License and Maintenance Agreement” means the August 17, 2010 Software License and Maintenance Agreement by and between USCC Services, LLC (successor-in-interest to United States Cellular Corporation) and Amdocs Software Systems Limited.

 

2.104.              “SME Change” has the meaning set forth in Section 3.1(g) of the MSOWMS.

 

2.105.              “Subcontractor” means each Affiliate of Provider and each third party with which Provider or another subcontractor of Provider (of any tier) has entered into a contract to perform for Provider in connection with Provider’s delivery of Services under the MSOWMS or any Managed Services Statement of Work.

 

2.106.              “System” means an interconnected grouping of manual or electronic processes, including Equipment, software and associated attachments, features, accessories, peripherals and cabling, and all additions, modifications, substitutions, upgrades or enhancements to such System, to the extent a Party has financial or operational responsibility for such System or System components hereunder.  System shall include all Systems in use or required to be used as of the Commencement Date, all additions, modifications, substitutions, upgrades or enhancements to such Systems and all Systems installed or developed by or for USCC, its Affiliates or Provider following the Commencement Date.

 

2.107.              “Termination Assistance Commencement Date” has the meaning set forth in Section 11.5(b) of the MSOWMS.

 

2.108.              “Termination Assistance Period” has the meaning set forth in Section 11.5(b) of the MSOWMS.

 

2.109.              “Termination Assistance Services” has the meaning set forth in Section 11.5(a) of the MSOWMS.

 

2.110.              “Third-Party Contractor” means a third party engaged on an outsourcing or similar basis to provide services to the engaging party.

 

2.111.              “Third-Party Contracts” means all agreements between third parties and USCC that are relevant to the Services.

 

2.112.             “Third-Party Materials” has the meaning specified in Section 8.1 of the MSOWMS.

 

2.113.              “Third-Party Software” means all computer software licensed by either USCC or Provider in connection with the Services and Deliverables from parties not affiliated with USCC or Provider.

 

2.114.              “Transition Fees” has the meaning set forth in Schedule C.

 

2.115.              “Transition Milestone” means any activity or Deliverable required to be completed pursuant to the Transition Plan for which a date or time for completion is specified.

 

2.116.              “Transition Plan” has the meaning set forth in Schedule A to the MSOWMS.

 

2.117.              “Transition Services” has the meaning set forth in Section 2.3 of the MSOWMS.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

2.118.              “Transitioned Employees” means USCC employees whose roles with USCC are eliminated as a result of USCC entering into this MSOWMS or a Managed Services Statement of Work thereunder and who are hired by or transitioned to Provider pursuant to the terms of an applicable MSSOW.

 

2.119.              “Usage Acquisition” means the function of acquiring, formatting and rating/rerating usage records.

 

2.120.              “USCC Competitor” means those Persons listed on Appendix B.

 

2.121.              “USCC Data” shall mean, in or on any media or form of any kind: (a) all data or summarized data related to USCC, and all data indexing such data, including data that is in USCC’s databases or otherwise in USCC’s possession on the Commencement Date or at any time from such date through the last day of the Term; and (b) all other USCC records, data, files, input materials, processed data, reports and forms that may be received, computed, developed, used, or stored by Provider, or by any of Provider’s Subcontractors, for USCC in the performance of the Services.

 

2.122.              “USCC Facilities” has the meaning specified in Section 5.3 of MSOWMS.

 

2.123.              “USCC Functions” has the meaning specified in Section 5.1 of MSOWMS.

 

2.124.              “USCC Personnel” means employees, representatives, subcontractors, and agents of USCC and its subcontractors.

 

2.125.              “USCC Service Locations” are those Service Locations of USCC identified as “USCC Service Locations” in Schedule F of the MSOWMS or an attachment to an MSSOW.

 

2.126.              “USCC Termination for Cause” has the meaning set forth in Section 11.2(a) of the MSOWMS.

 

2.127.              “WARN Act” has the meaning set forth in Section 3.2 of the MSOWMS.

 

2.128.              “Weighting Factor” has the meaning set forth in Schedule B.

 

2.129.              “Work Product” means tangible and intangible work product, ideas, concepts, know-how and information and the writings in which any of the same are fixed (including, without limitation, all reports, computer software systems, routines, data models, technical data, processes, designs, code and documentation and systems, concepts and business information) and all proprietary rights (including, without limitation, rights under patent, copyright, trade secret and other similar laws) therein.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX B

USCC Competitors

 

For purposes of this MSOWMS, “USCC Competitors” are the following companies (including their operating affiliates, successors and assigns):

 

1.                                      AT&T Mobility LLC

 

2.                                      Cellco Partnership (Verizon Wireless)

 

3.                                      Sprint Communications, Inc.

 

4.                                      T-Mobile International AG

 

On an annual basis, USCC may submit to Amdocs in writing updates to the foregoing list which shall be deemed to be incorporated herein upon Amdocs’ written approval, which will not be unreasonably withheld.

 

Appendix B (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX C

USCC Policies

 

1.                                      Information Security

 

Information is a vital asset, and its loss or compromise may severely impact USCC’s ability to conduct business. Amdocs must protect the confidentiality, integrity, and availability of USCC’s information assets to ensure USCC’s secure business operations as well as to comply with applicable regulatory and contractual requirements. USCC information assets include information resources in any form, whether stored on media (e.g., paper, tape or CD) or computing equipment or transmitted electronically. USCC information assets also include information resources under contract or license.

 

1.1.                            Unattended Equipment/Lock Out.  Unattended equipment requires protection from unauthorized access when left for any period of time. Amdocs associates are responsible for securing unattended equipment. The Unattended User Equipment portion of this policy creates the following requirements:  (a) Users must terminate active sessions (log out) when work is complete; and (b) Users must secure sessions by locking systems, workstations and other computing resources when not in use and/or before leaving the area. Systems and workstations that cannot be locked must be logged out.

 

1.2.                            User Accounts and Credentials.  Amdocs associates are personally responsible for the use of all user IDs and passwords assigned to them.  It is essential to protect these credentials from being compromised as part of this Policy. Security Operations shall implement and administer User IDs and passwords. Users must not share their passwords with anyone, including administrative assistants and Leaders. Users must change their password immediately if they suspect their password has been disclosed to others and report the event to their Leader. If appropriate, the user’s Leader must report the event through USCC’s Incident Response process. Accounts shall be assigned to an individual. Shared and generic accounts are prohibited and any exceptions must be approved by the Security Working Group and include business justification and compensating controls.

 

2.                                      Access Control

 

2.1.                            General.  This policy specifies a common set of requirements to provide associates and other users’ access to the computing resources and information they need in order to carry-out their job responsibilities.  Access to USCC computing resources and information assets computing resources is given through the establishment of a unique account and password in accordance with account request procedures.  Access to confidential information is limited to authorized persons whose job responsibilities require it, as determined by an appropriate approval process, and to those authorized to have access by state or federal law.  Amdocs users are expected to become familiar with and abide by USCC policies, standards and guidelines for appropriate and acceptable use of networks and systems; all users will have access to expectations, knowledge, and skills related to information security.  Every user must maintain the confidentiality of information assets even if technical security mechanisms fail or are absent.

 

2.2.                            Terminated Users.

 

(a)                                 Access rights for Amdocs associates that have access to USCC systems need to be managed appropriately at the end of employment or assignment. The access rights to be managed include the following but are not limited to:  (i) access to USCC systems and information; (ii) access keys and cards (such as building cards, physical cabinet keys, etc.); and (iii) items that identify the user as a contractor of USCC.

 

Appendix C (MSOWMS)

 

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(b)                                 The Amdocs’ user’s immediate leader or manager must manage the removal of access rights, and must follow these requirements:  (i) contact the IS Support Center upon an involuntary separation of employment action; (ii) notify the IS Support Center of the separation to initiate the revocation of a user’s access rights to USCC systems and information; (iii) revoke the user’s access rights to USCC systems and information upon the resignation of an employee, contractor or third-party user of USCC information processing systems; (iv) remove remote access capabilities upon actual separation; (v) revoke the user access rights including the modification of any active passwords known by the user.

 

3.                                      Change Management

 

3.1.                            General.  Change Management is the process responsible for ensuring that:  (a) standardized methods and procedures are used for efficient and prompt handling of all Changes; (b) all changes to service assets and configuration items are recorded in the Configuration Management System; and (c) overall business risk is minimized.

 

3.2.                            Applicability.

 

(a)                                 This policy sets out USCC’s procedures for the governance of the proper handling of all changes (infrastructure and application) applied against local, network, remote hardware, application, production environments, facilities and operating procedures, including but not limited to security patches and any software modifications and enforce the proper handling of all changes according to ITIL best practices and the IS Change Management process. It provides the high level procedures used to facilitate, manage and track production changes while minimizing the risk of disruption to business operations, customer service and frontline associates.

 

(b)                                 Amdocs must follow USCC’s Change Management process when implementing changes to USCC’s systems.  All Amdocs staff, including contractors and third-party Managed Service Providers (each an “MSP”), who are involved in the initiation, review, approval, or execution of changes must comply with the guidelines stated in this policy.  All Amdocs management, having staff that is involved (or indirectly involved) in the Change Management process, must enforce compliance with the process.

 

(c)                                  All changes that have a direct or indirect impact on all or part of a service asset or configuration item are subject to formal Change Management:

 

(i)                                     Introduction of a new system or process including dependent documentation or procedures.

 

(ii)                                  Implementation of security patches and software modifications.

 

(iii)                               Alteration to the functionality or configuration of a service and/or configuration item including changes to documentation or procedures.

 

(iv)                              Alteration to the standard sequence of events in the production environment (e.g., modification of batch jobs that run in sequence).

 

(v)                                 Modification of production data in an ad-hoc fashion (e.g., sql scripts).

 

(vi)                              Removal of authorized and/or supported services including any dependent service components.

 

(vii)                           Requires a service to be unavailable or degraded during service hours.

 

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(viii)                        Requires an update to the Configuration Management System (CMS).

 

(ix)                              Facility changes related to Data Center, Retail Stores, Business Offices and Call Centers.

 

(d)                                 All requests for changes (application/infrastructure) must be entered into the SMART (Remedy) tool.

 

3.3.                            Roles and Responsibilities.  The descriptions below are phrased as though there is a single individual responsible for and executing each role. In practice, some individuals may carry out a number of roles, and some roles may be carried out by more than one individual.

 

(a)                                 Change Advisory Board.  While the Change Management team makes the process happen, the decision authority is the Change Advisory Board. The CAB is the forum where changes are discussed, reviewed and recommended for approval. The CAB will be comprised of representatives who together have a clear understanding of the business needs as well as the technical development and support requirements of the change.  The CAB will:  (i) validate/verify impact of changes on the business, services and systems; (ii) validate/verify impact and resource assessment of changes; (iii) finalize scheduling of changes; (iv) evaluate quality of expedited/emergency changes; (v) recommend the approval or rejection of changes; (vi) provide advice on quality of completed changes; and (vii) determine communication needs.

 

(b)                                 Change Master.  The Change Master owns this process and is the individual(s) responsible for authorizing all changes.  The Change Master (i) oversees the proper execution of the Change Management process; (ii) reviews the risk and impact analyses to ensure that these have been performed thoroughly; (iii) ensures that appropriate actions have been planned to minimize both the risk of failure and the impact on customers during change implementation; (iv) ensures that the timing of implementations does not conflict with other planned changes or event; (v) chairs all CAB and ECAB meetings; (vi) determines CAB and ECAB agendas; (vii) confers with Release Managers regarding release-related changes; (viii) acts as single-point-of-contact for project-related changes; (ix) documents and reports on unauthorized changes; (x) responds to questions regarding change management policy and process; (xi) provides change management reporting; (xii) performs periodic process audits; (xiii) assists in managing changes to configuration items (CIs); (xiv) produces management information and communicates the benefits of change management; (xv) ensures all concerned are aware of planned changes; (xvi) ensures that impact analyses are carried out before authorization; and (xvii) ensures the best use of change management tools and technology.

 

(c)                                  Change Coordinator.  The Change Coordinator is the individual primarily responsible for documenting the request for change and may also be the primary individual implementing the change.  The Change Coordinator (i) creates change records as needed to handle change requests; (ii) coordinates development of implementation, training, communication, testing, and back-out plans; (iii) oversees changes involving tasks assigned to multiple groups; (iv) create relationship with the CIs (Operational Configuration Item); (v) coordinates with the change coordinator of each group to ensure the group and assigned Specialists are meeting their obligations; (vi) acts as the escalation point for all issues regarding the change; (vii) assesses change requests that originated from Incident Management, Problem Management, and other related processes; (viii) distributes work orders to individual team members for impact, risk and priority assessment; (ix) validates completeness of change requests; (x) routes change requests to appropriate approval authorities; (xi) facilitates and tracks change requests through to completion; (xii) reports on and communicates status of change requests; (xiii) records decisions about change requests; (xiv) schedules changes; (xv) validates

 

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completeness of change record and documentation prior to closure; and (xvi) closes changes.

 

(d)                                 Change Manager.  The Change Manager is the individual who is responsible for the technical integrity of the change and ensuring that all changes are processed in a timely manner and deadlines are met.  The Change Manager (i) assists the Change Coordinator with the technical details for the change; (ii) reviews and approves change requests; (iii) ensures all change management requirements and supporting documentation are fulfilled and accurate including, without limitation, the following:  (A) Priority, Category, Impact, Risk, Cost, Benefit, and Quality of change; (B) Resource Requirements; (C) Business Requirements; (D) Test Plans; (E) Training Plans; (F) Communication Plans; (G) Implementation Plans; (H) Post-install Validation Test Plans; and (I) Back-out Plans.

 

(e)                                  Change Approver.  The Change Approver is the individual (Business/User) who is responsible for the change from a business and/or support/resource perspective.  The Change Approver (i) reviews and approves change requests for benefits, schedule, impact, and risk; (ii) ensures that change activities are coordinated properly within groups to maximize consolidation of related requests; (iii) ensures that the business justification is clear and the change is meaningful; (iv) ensures that the proper technical staff is assigned to the change; and (v) ensures all change management requirements and supporting documentation are fulfilled.

 

(f)                                   Change Initiator/Requestor.  The Change Initiator/Requestor is the individual requesting an amendment, enhancement, upgrade, or repair to a production environment.  The Change Initiator/Requestor (i) requests service and infrastructure changes on behalf of the business or technology team; (ii) ensures change meets business and design requirements; and (iii) shares responsibility with the change coordinator to monitor and facilitate changes through the end.

 

3.4.                            Change Types.  Within the Change Management process there are several change types:

 

(a)                                 Normal.  A normal change is a change that is NOT an emergency. It can be planned, scheduled and approved through the full Change Management lifecycle. All requirements must be met along with supporting documentation (Install and Test Plan). They are normally in response to business or user requests. Can be to fix faults from Incident or Problem, upgrade for preventive maintenance or to introduce new applications/systems. This type of change is reviewed by Change Management and approved by the CAB.

 

(b)                                 Emergency.  An emergency change is a change that must be implemented immediately to restore services or to avert/mitigate a service affecting incident and avoid an outage. This type of change cannot wait to be reviewed/approved in the following CAB meeting. This type of change is approved by the Change Manager and reviewed post mortem in the following CAB meeting.

 

(c)                                  Standard.  A standard change is an approved routine change. This type of change has pre-approval from Change Management and follows a pre-defined set of requirements. It follows an established implementation plan and has been successfully implemented several times through the Normal change process. This type of change is approved by the Change Master and not by the CAB in the meeting.

 

(d)                                 Operational.  An operational change is made pursuant to a change request that needs to occur on a predefined basis to support daily/monthly operations of our production systems, or to help trouble shoot active production issue triage efforts.  These work efforts are isolated to a single I/S functional team to complete, pose no impact to front

 

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line associates or customers, and have very predictable results.  These types of changes are not performed via a SMART Change ticket, nor require CAB or ECAB visibility or approval.

 

3.5.                            Impact; Urgency; Priority; Risk Level.  By determining the impact, urgency, priority and risk level that is being introduced by the change, the Change Management team and the CAB have the needed information to help assess the change.

 

Change Property Definitions

 

Impact

 

A measure of the effect a change will have on the business.
1 — Extensive 2 — Significant 3 — Moderate 4 - Minor

Urgency

 

A measure of how long it will be until there is significant impact to the business if the change is not implemented.
1 — Critical 2 — High 3 — Medium 4 - Low

Priority

 

A property used to identify the relative importance of the change to the organization based on urgency and impact.
Critical High Medium Low

Risk Level

 

A measure associated with the probability of change failure.
The range of risk runs from Risk Level 5 (the highest risk) to Risk Level 1 (the lowest risk).

 

3.6.                            Approvals.  Depending on the change type will determine the level of approvals required. All changes types except Standard require Change Manager approval. Approvals are captured within the tool or if unable to approve online approval can be emailed and pasted within the change request as a work detail record.

 

(a)                                 Change Manager — review the change from a technical perspective. Ensure that the change is technically sound and meets all standards.

 

(b)                                 Business — review the change from a business perspective.  Ensure the change meets the desired business requirements and that end users are aware of and prepared for the change.

 

(c)                                  IS Owner — review the change when the work is modifying a system/application that is supported by another team or when performing a change in a Data Center. Can also be required when calling for additional resources from other teams to implement and perform tasks.

 

3.7.                            CAB Meeting.  Daily meeting where the CAB members, along with the Change Masters, SMEs, Change Coordinators, and business partners come together to review and approve Normal changes and do a review of all Emergency changes. Members are expected to have technical and/or business knowledge which is needed in order to properly evaluate and assess change requests. Outputs include the following:

 

(a)                                 Agenda — (CAB review report) list of normal changes up for CAB review and emergency changes that have been implemented following the previous CAB meeting.

 

(b)                                 FSC — (Forward schedule of change) list of changes that have approved by the CAB and Change Master/Admin.

 

(c)                                  Third-Party Notification — email communication for unavailability of the TOPS systems due to approved changes to be deployed in USCC’s nightly maintenance window.

 

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3.8.                            Normal Changes.

 

 

(a)                                 Planning a Normal Change.  Depending on the complexity and scope of the change, typical work products may include business requirements (e.g., use case models, functional process models, conceptual data models); design requirements (e.g., data flow models, logical data models, high-level architectural diagrams); build plan; test plan; training plan; communication plan; and an install plan comprising an implementation plan, validation plan and back-out plan.  Attach all work details to the change record. At a minimum, the install plan and test plan must be attached.  Attach other plans as appropriate for the change.  The following plans can be refined and updated until the change is approved:

 

(i)                                     The Build Plan.  The build plan should include the steps required to build and configure the change. The plan should conform to all business and design requirements.

 

(ii)                                  The Test Plan.  The Test Plan should describe how the change will be verified in pre-production environments and/or development environments. The plan can include the following types of testing (if applicable):  (A) Unit testing, (B) Integration testing, (C) System testing, (D) Regression testing, (E) Performance testing, (F) Stress testing, (G) Security testing, and (H) User acceptance testing.  Testing information should be as detailed as possible and if applicable. Details should include the name of the development environments, name of tester and date of testing. When applicable, test condition documents should be attached to the change record. It should include expected results and actual results.  For any custom code changes to our internally developed applications, testing shall be conducted for regulatory requirements, as follows:  (I) testing environments shall be separated from the development environments; (II) testing and development functions shall be separated from production functions; (III) production data in its original form shall not be used for testing, and in the case of PCI, no live PAN data shall be used for testing at all; and (IV) test data and accounts shall be removed prior to any porting to production.

 

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(iii)                               The Training Plan.  The Training Plan, if necessary, can include the following:  (A) course offerings, (B) course schedule, and (C) course syllabuses.

 

(iv)                              The Communication Plan. The Communication Plan should include the appropriate communications and key meetings that should take place prior to, during, and after the change is implemented. For each communication, determine the following: (A) message/purpose; (B) message objectives; (C) vehicle (e.g., meeting, email, training, etc.); (D) method (e.g., presentation, hands-on, forum, etc.); (E) audience; (F) timing/frequency; (G) sender/messenger; and (H) author.

 

(v)                                 The Install Plan — Implementation Plan.  The Implementation Plan should include the steps required to implement the change within QA and/or production. If multiple implementers and/or groups are involved, ensure each party knows and accepts their part of the plan and that all dependencies are identified. The plan should also include the time required to implement the change as well as the time required to validate and back-out the change.

 

(vi)                              The Install Plan — Validation Plan.  The Validation Plan should include the steps required to validate the change once it is implemented. The plan can include any combination of systems and user acceptance testing depending on the scope and complexity of the change.

 

(vii)                           The Install Plan — Back-Out Plan.  The Back-Out Plan should include the steps required to back-out the change should it fail. Steps should include list of tasks required for undoing the returning it back to previous state. Scheduled end time should include the time needed to back out of the change.

 

(b)                                 Submitting a Normal Change.  All changes to production must be entered into the SMART (Remedy) tool. You can create a ticket and enter it for visibility until it is completely ready to submit or completely plan your change and submit. See the workflow process image above for more details.  All required information must be entered before submitting; a detailed description of the change is expected. Changes must have proper approvals and meet the deadline for submitting in order to be reviewed in the CAB meeting.  Once in the Change Management queue, changes are reviewed, verified and assessed. If the change is minor, low risk and perhaps implemented successfully in the past the Change Master may approve it. If so, the change is not reviewed in the CAB meeting and CAB approval is not requested. All other Normal changes will be in queue for the CAB Meeting. Change coordinators will receive a meeting invite.

 

Meeting Day: Daily

 

Meeting Time: [***] (Subject to change, see the IS Change Administrator for recent information)

 

Submission Deadline: [***]

 

Attendees: CAB, Change Masters, Change Coordinators, business partners (SMEs or external resources may join as needed)

 

Agenda: Review of Normal Changes (TOPS and Legacy)

 

(c)                                  Completion/Closure of a Normal Change.  Immediately upon completing the change, the change coordinator is responsible for closing out the change to its final stage, CLOSED. The purpose of this is to compare actual results with expected results.  Prior to closing

 

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the change, any remaining workflow tasks that are still open will need their status changed to “Completed” or “Cancelled.”  Select from the following selection to close your change request:  (A) Cancelled, (B) Rejected, (C) Implemented — Successfully, (D) Implemented — Partially, (E) Implemented — with Issues, (F) Implemented — but Exceeded Window, (G) Implemented — Failed (not backed- out), and (H) Backed-out — Failed.

 

3.9.                            Emergency Changes.

 

 

(a)                                 General.  Emergency changes should only be considered when it is impossible to schedule a Normal change or there is an unavoidable risk to the production environment if the change is not performed.  Questions to ask include:

 

·                                          Impact of change to business operations? Impact to other systems, applications, and services? Impact of not doing the change?

 

·                                          Have the implementation tasks been accessed from a technical perspective? By a SME?

 

·                                          Ability to test prior to implementation?

 

·                                          Was Incident Management informed? Business partners?

 

·                                          Have workarounds been considered?.

 

Emergency changes can be driven and generated from different channels. It can be from a Severity 1, a break and fix and an “about to break”.  Break/fixes can be hardware and software failures which cause production servers to restart/reboot. This type of change must be implemented immediately to restore productions systems and minimize impact to customer service/frontline associates. If related to a severity the Change Master/Admin is not available to handle emergency changes, the Incident Manager on duty will act as Change Master/Admin. The Incident Manager will communicate Emergency Changes via

 

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the Incident escalation and notification procedure.  A change record does not need to be created at this time, but an incident record should exist.  If time allows submit a request prior to implementation.  The emergency change can be verbally reviewed and authorized.  Follow-up with creation of the change record along with Change Manager approval and any supporting documentation after service has been restored.

 

(b)                                 Submitting an Emergency Change.  All emergency changes to production must be entered into the SMART (Remedy) tool. There are two types of emergency changes: (i) short-notice Emergency changes; and (ii) post-review Emergency changes due to system restoration. The workflow process image in this Section 3.9 of this Schedule C provides more details.  All required information (including a detailed description of the Emergency change) must be entered before submission of an Emergency change. Short-notice Emergency changes must have proper approvals and meet the deadline for submission in order to be reviewed in the CAB meeting and require full CAB support for implementation approval.  Post-review Emergency changes must be fully-documented and have proper approvals and meet the deadline for submission in order to be reviewed in the CAB meeting on the day after the implementation.  All Emergency changes are queued up for the first CAB meeting immediately following submission of the applicable Emergency change.

 

Meeting Day: Daily

 

Meeting Time: [***] (Subject to change, see the IS Change Administrator for recent information)

 

Submission Deadline: [***] (Short-notice Emergency changes that are not submitted by this deadline will be treated as exceptions in the CAB meetings and therefore will require complete business impact, risk and approval justifications.)

 

Attendees: CAB, Change Masters, Change Coordinators, business partners (SMEs or external resources may join as needed)

 

Agenda: Review of Emergency Changes (TOPS and Legacy)

 

(c)                                  On-Call Support.  Emergency change requests originating after hours (i.e., after each daily CAB meeting) will adhere to an exception process for governance.  Prior to commencing the work to implement any such requested Emergency changes, Change Management will convene the required resources for review and approval.

 

(d)                                 Completion/Closure of an Emergency Change.  Immediately upon completing the change, the change coordinator is responsible for closing out the change to its final stage, CLOSED. The purpose of this is to compare actual results with expected results. Prior to closing the change, any remaining workflow tasks that are still open will need their status changed to “Completed” or “Cancelled.”  Select from the following selection to close your change request:  (A) Cancelled, (B) Rejected, (C) Implemented — Successfully, (D) Implemented — Partially, (E) Implemented — with Issues, (F) Implemented — but Exceeded Window, (G) Implemented — Failed (not backed- out), and (H) Backed-out — Failed.

 

9



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3.10.                     Standard Changes.

 

 

(a)                                 Submitting a Standard Change.  Standard changes are an accepted and documented solution to a pre-defined set of requirements, follow an established implementation path and have been deployed successfully in the past. It is a recurring change that does not require the coordination of complex activities from multiple teams for deployment. It is a low impact and low risk change.  All standard changes (Infrastructure and Application) must be entered into the SMART (Remedy) tool. Standard templates have already been created by the Change Master and change coordinators just need to select from the list of templates.  All required information must be entered before submitting. Standard changes templates will populate most fields however the change coordinator is still responsible for ensuring that all the information is accurate and up to date.  A change must be submitted at least [***] hours before scheduled start date/time.  A change request must first be approved by the Change Master before deployment can begin.  No additional change approvals are required.  Standard Change templates must be approved by the Change Management team, or the CAB (local or enterprise) prior to utilizing.  Any execution of a Standard Change resulting in Incidents will require the Standard Change to be re-evaluated and re-approved by the CAB.

 

(b)                                 Completion/Closure of a Standard Change.  Immediately upon completing the change, the change coordinator is responsible for closing out the change to its final stage, CLOSED. The purpose of this is to compare actual results with expected results. Prior to closing the change, any remaining workflow tasks that are still open will need their status changed to “Completed” or “Cancelled.”  Select from the following selection to close your change request:  (A) Cancelled, (B) Rejected, (C) Implemented — Successfully, (D) Implemented — Partially, (E) Implemented — with Issues, (F) Implemented — but Exceeded Window, (G) Implemented — Failed (not backed- out), and (H) Backed-out — Failed.

 

10



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3.11.                     Operational Changes.  Change Management for Operational Changes is being revised by USCC and is expected to be finalized before October 31, 2014. Once finalized, USCC will provide an updated Change Control Policy to Provider.

 

 

4.                                      System Security

 

4.1.                            General.

 

(a)                                 Purpose.  The purpose of this policy is to establish and communicate USCC’s policy with respect to securing all USCC systems against malicious code.

 

(b)                                 Scope.  This policy applies to all USCC system devices and operating systems.

 

(c)                                  Summary.  This policy specifies a common set of controls required to secure all USCC systems against malicious code, such as computer viruses, Trojan horses, worms, and spyware. This malicious code can expose information, steal resources, impede operations, and in some cases, cause massive system outages resulting in financial loss and customer confidence. The threat can enter USCC information processing facilities through any channel that allows information into the facilities. This includes email, web browsing, third-party connections, and media used to install software or access data. Prevention and detection of these threats is required to ensure that USCC information assets are not improperly disclosed.

 

4.2.                            Controls Against Malicious Code.

 

(a)                                 Preventing damage from malicious software requires a mix of controls. This includes technical controls like the use of antivirus software and system configurations that prevent the access required to cause infections. Other controls are operational or administrative. These include user training, proper use and maintenance of the technical controls, and change management procedures. The Controls Against Malicious Code portion of this policy creates the following requirements:

 

11



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(i)                                     Personnel must only use software licensed for USCC. Software will be updated according to USCC’s Change Management process.

 

(ii)                                  All machines used by USCC Personnel must be loaded with USCC approved malicious code protection. All malicious code protection products must update their signature files at least [***]. Personnel must not modify or disable this software.  Amdocs shall ensure that all Personnel Workstations (A) are loaded with malicious code protection programs that update their signature files at least once per day, and (B) use standard USCC VPN connections and jump servers prior to and during any connection to USCC systems.

 

(iii)                               All email points of entry will be protected by USCC standard malicious code protection software.  Email malicious code protection software must update its signature files at minimum [***].

 

(iv)                              All email message stores will be protected by USCC standard malicious code protection software. Email store malicious code protection software must update its signature files at minimum [***].  Where feasible, email store malicious code protection must rescan messages on access if they have not been scanned by the most recent signatures.

 

(v)                                 All Wintel file servers must be protected by USCC standard malicious code protection software. File server malicious code protections software must update its signature files at a minimum [***]. File server malicious code protection software must be configured to monitor for malicious code in real-time and must perform periodic scans of its file systems.

 

(vi)                              All internal servers must be protected, where technically feasible, with controls against malicious code. If deployed, server malicious code protection software must update its signature files, as new patterns are made available and after being tested to ensure business continuity.

 

(vii)                           Any files on electronic media of uncertain or unauthorized origin, or files received over untrusted networks, must be scanned for malicious code before use .The build plan should include the steps required to build and configure the change. The plan should conform to all business and design requirements.

 

(b)                                 USCC will conduct regular reviews of the software and data content of systems supporting critical business processes including, without limitation, typical security assessments, audits and penetration tests. The presence of any unapproved files must be formally investigated following existing PIRT, IS Security, and NNEO Security practices and procedures.

 

(c)                                  USCC must have procedures (e.g., PIRT) to verify all information relating to malicious software, and ensure that warning bulletins are accurate and informative. Managers must ensure that qualified sources (e.g., reputable journals, reliable Internet sites or anti-virus software suppliers) are used to differentiate between hoaxes and real viruses. Staff must be made aware of the problem of hoaxes and what to do upon receipt of same.  Amdocs shall participate in Incident response activities involving the areas of the B/OSS Solution that are impacted by the Services.

 

(d)                                 Capabilities must be in place to protect against end-user disabling of implemented malicious code protections.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(e)                                  The Controls against Malicious Code portion of this policy places additional requirements on several parties:

 

(i)                                   The USCC Life Cycle Management team must maintain a list of approved software.

 

(ii)                                The USCC Security Working Group must approve the implementation of controls and policies to prevent the acquisition of files from untrusted sources.

 

(iii)                             System Owners are responsible for deploying malicious code protection software on their systems. This includes gateway, message store, server, and end-user systems following establish standards.

 

(iv)                            All personnel are responsible for supporting this policy by avoiding activities that undermine the protection of the malicious code protection software.

 

4.3.                            Risk Levels for Malicious Code.

 

(a)                                 Malicious code is software that is downloaded from a remote system and executed locally without the user’s initiation. Malicious code is most commonly used in document files and on web sites to perform required processing, but its capabilities can be abused. It is important that malicious code is limited to protect USCC information processing facilities.

 

(b)                                 Malicious code technologies vary in their ability to perform damaging activities. For the purpose of the Risk-Levels for Malicious Code portion of the policy, USCC assigns three risk levels to malicious code technologies in order to assist in categorizing vulnerabilities and threats.

 

(i)                                   High Risk.  These technologies possess the most dangerous capabilities. They are generally able to fully access the local system and to make outbound connections.

 

(ii)                                Medium Risk.  These technologies possess similar capabilities to the High Risk technologies, but can often be controlled by security settings that control what they can do, often based on where the code originated.

 

(iii)                             Low Risk.  These technologies have limited capability, and generally cannot access local or remote resources.

 

Many technologies can become more dangerous when they are used incorrectly. The ability to protect against malicious code is significantly affected by the level of vigilance used in keeping the execution environments properly patched.

 

(c)                                  Protections against malicious code must be evaluated and implemented based on the criticality or sensitivity of the USCC systems. Malicious code protections are to be deployed using the risk categorizations listed previously.  Not all systems warrant or are capable of implementing the same controls. The IS Security  and NNEO Security teams will assist platform and application owners in evaluating and implementing the required controls.

 

(d)                                 The Risk Levels for Malicious Code portion of this policy places requirements on several parties:

 

13



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(i)                                     System Owners will maintain a list of trusted systems, trusted signing authorities, and USCC network boundaries with the assistance of the respective platform and application owners.

 

(ii)                                  System Owners shall configure their systems to operate in compliance with these policies. Where possible, System Owners must configure their systems to prevent users from circumventing this policy.

 

(iii)                               All personnel are responsible for behaving in a way that supports this policy.

 

4.4.                            System Security Requirements.  The purpose of the System Security Requirements portion of this policy is to establish common criteria for the development of system-specific security requirements.

 

4.5.                            System Security Minimum Requirements.  Configuration standards that are aligned with industry-accepted system hardening standards (that address common security vulnerabilities) shall be developed and maintained for all system components.

 

4.6.                            Roles and Responsibilities.  Functional teams must develop and maintain required standards.  IS Security and NNEO Security must approve all security standards.

 

4.7.                            Exceptions.  Exceptions to this policy must be documented on a Policy Exception Form and approved by both the Policy Owner(s) and Security Working Group. Completed Policy Exception Forms will be stored by the IT Governance, Risk & Compliance team. Exceptions will be recorded in the Policy Exception Log. Policy exceptions require annual review and re-approval.

 

4.8.                            Workstation Security Requirements.  Amdocs shall cause the Provider Personnel to comply with Provider’s then-current policy that describes how Provider Personnel are required to secure their workstations including physical access to such workstations.  Amdocs shall provide a copy of such policy to USCC within [***] Business Days after USCC’s request.  USCC may randomly inspect the laptops of Provider Personnel located at any USCC Facility to verify that such machines are encrypted, protected with current antivirus programs and up to date with the latest patch levels as required by such Amdocs policy, provided that such inspection is conducted in the presence of, and without unduly or materially interfering with the activities of, such Provider Personnel.

 

5.                                      Production Support

 

5.1.                            General.

 

(a)                                 Purpose.  This Production Support policy defines the controls and mechanisms for managing break-fix and support changes to USCC’s production systems.  This policy specifically regulates the modification of data and programs for break-fix, or operational issues, by Information Systems and Engineering associates. It will ensure that USCC’s Data Assets are protected, that data is always in a known state and that reference table information is in a controlled state.  This policy is an extension of USCC’s Information Security Policy by further defining the management of USCC production systems.

 

(b)                                 Scope.  This policy applies to all USCC associates, consultants, interns, and contractors and Amdocs associates who develop and support applications on USCC systems.

 

(c)                                  Summary.  Amdocs, Information Services, and Engineering associates must use approved methods and procedures to access production system data. Ad-hoc access to Production Systems from workstations and other unapproved systems is prohibited.  All changes to production system data must follow the approved methods of access and

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

support: For example, TOAD cannot be used from the workstation to point at a production database, only the Production Support CITRIX Server can be used to point TOAD to a production database.

 

(d)                                 Notwithstanding any other provision herein to the contrary:

 

(i)                                     Amdocs will not be in breach of its obligations hereunder for failure to comply with Section 5.1(c), 5.2(g) or 5.2(h) of this Appendix C until the period commencing [***] days after USCC notifies Amdocs of the first verifiable instance of any such failure to comply by any Provider Personnel.

 

(ii)                                Amdocs will not be in breach of its obligations hereunder for failure to comply with Section 5.2(d), 5.4(c) or 5.5(c) of this Appendix C until the period commencing [***] days after USCC provides to Amdocs a Firecall ID process to be used by Provider Personnel for the purposes described in such Sections.

 

(iii)                             Amdocs will not be in breach of its obligations hereunder for failure to comply with Section 9.12(c) of this Appendix C until the period commencing [***] days after USCC provides to Amdocs a means to re-enable a disabled Amdocs account within one Business day after a request therefor from Amdocs.

 

To the extent that Amdocs’ noncompliance is excused for some period of time pursuant to this Section 5.1(d) of this Appendix C, Amdocs will nevertheless use commercially reasonable efforts to comply with all of the requirements in this Appendix C during such periods.  Thereafter, Amdocs shall be responsible hereunder for any noncompliance occurring after such time

 

5.2.                            General Requirements.

 

(a)                                 All break-fix changes to production systems require a Remedy or Request Central ticket. No exceptions are to be made for this requirement. For the avoidance of doubt, a fix required to restore the system in case of a Severity 1 incident, may be pushed to production based on a verbal approval from USCC and Amdocs Change Manager and a Remedy or Request Central ticket will be created once the system is restored.

 

(b)                                 Billing rejects, and the associated Billing Production Procedures are not break-fix, but operational in nature. Billing Operations do not require Remedy or Request Central tickets, however Change Management processes must be followed.

 

(c)                                  An approved script required for production data remediation may be used in a similar way in the future without the need for additional approval.

 

(d)                                 All changes to production data require the use of Firecall IDs, Change Management, specific Operations-analyst permissions or DBA assistance. Connection to production Oracle systems via production system application accounts (e.g., service accounts) is prohibited.

 

(e)                                  Only Information Services associates, Engineering associates, and Amdocs associates that are responsible for production support are issued an account on these systems.

 

(f)                                   All changes to production data require accurate and timely documentation. Remedy will be the book of record for all documentation of production system data changes resulting from break fix issues.

 

15



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(g)                                  Information Services associates, Engineering associates, and Amdocs associates must use approved methods and procedures to access production system data. Ad-hoc access to Production Systems from workstations and other non-approved systems is prohibited.

 

(h)                                 All changes to production system data must follow these approved methods of access and support: For example, TOAD cannot be used from the workstation to point at a production database. Only the Production Support CITRIX Server can be used to point TOAD to a production database.

 

5.3.                            Approved Methods of Access.

 

(a)                                 Production Support Citrix Servers.  All Information Services associates, Engineering associates, and Amdocs associates are to use the Production Support Citrix Servers for day-to-day support. A read-only Oracle tool is provided to IS and Engineering associates for access to production system data.

 

(b)                                 Production Support UNIX Servers.  All Information Services associates, Engineering associates, and Amdocs associates are to use the Production Support Unix Servers for day-to-day support. A unique read-only Unix account is provided to each IS associates for access to production system Unix systems. The account is read-only for the production systems.

 

(c)                                  Change Management Process.  All break-fix data changes are to follow and adhere to the Patch-Control Process. This process allows IS and Engineering associates to apply data patches to production via an approval and implementation process.

 

(d)                                 Emergency DBA Changes.  Any production system Database or data issue that cannot be satisfied via the Change Management process requires the intervention and assistance of the Oracle DBA team.

 

(e)                                  Operations Analyst Privileged Access.  Approved and documented changes to control files and billing rejects require the use of associate accounts that have specific permissions to production system tables that specifically relate to certain functions. In addition, there are specific online production system IDs that are set up with production system online profiles that allow update access to specific reference tables that are maintained by IS and Engineering teams. These associates are issued read-write access to select data tables in production system. Since these associates have limited access to production system tables and production system on-line screens, Remedy documentation is not required.

 

5.4.                            Approved Methods of Support.

 

(a)                                 Change  Management Process.  Production system data changes must follow the Change Management Process. This process is used to deploy, with approval, documentation and logging, changes to the production system data stores.

 

(b)                                 Emergency DBA Changes.  For changes that cannot follow the Change Management Process this process is used to implement changes to data that of are of magnitude, complexity or risk that cannot be met by the Change Management Process.

 

(c)                                  Firecall ID.  For changes to UNIX, control files or through the production system On-lines, but excluding any Oracle data changes, the Firecall ID is used by associates to gain temporary access to Production Online or UNIX production systems.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(d)                                 Operations Analyst Privileged Access.  Only individuals with specific read/write capable accounts will have access to update with specific production tables or reference tables that are maintained within IS and/or Engineering.

 

5.5.                            Prohibited Methods of Support.

 

(a)                                 Direct Oracle Access.  Information Services associates, Engineering associates, and Amdocs associates are to connect directly from a workstation to production system Oracle database services. The only approved method is from the Unix and Citrix Production Support systems. Access to production system Oracle is monitored. Associates circumventing the approved methods of access will be subject to disciplinary action.

 

(b)                                 Direct Modification of Data.  No Information Services associate, Engineering associate, or Amdocs associate is to directly modify production system data (i.e. Code, Control Files, and Data) without the use of a Firecall ID, Change Management or Emergency DBA assistance. The only exception to this rule is the Operational Analyst Access method. Only associates providing direct support for billing, switch control and reference table maintenance have this access.

 

(c)                                  Firecall Use for Secondary Purposes.  All Information Services associates, Engineering associates, and Amdocs associates are to use the Firecall IDs for the purpose they were issued. Other issues, problems or tasks are not to be resolved or undertaken with the initial Firecall ID. All issues that are distinct require distinct Firecall IDs.

 

5.6.                            Compliance.

 

(a)                                 Violations of this policy are subject to, and not limited to, training, disciplinary action, termination of employment or business contracts, and prosecution.

 

(b)                                 Daily reports are utilized to ensure that ALL access to production system databases occur though the Production Support Unix and Citrix systems. Any associates and Provider Personnel found to be using unapproved methods of access are in violation of this Policy.

 

(c)                                  Periodic audits of Remedy tickets and Production Support servers’ logs will be used to verify associate and Provider Personnel adherence to this Policy.

 

5.7.                            Definitions.

 

(a)                                 “Billing Production Bill Reject Handling” means the process managed by the Billing Production Support team that deals with the handling of overall control of billing rejects.

 

(b)                                 “Firecall ID” means an online or UNIX account on production systems with READ-WRITE access. These accounts are managed and issued by IS Security Technologies team. A valid and approved associate can request a Firecall ID via the Remedy system after a valid Remedy or Request Central ticket has been issued. The Firecall ID is issued to the requesting associate for the sole and specific purpose documented in the Remedy ticket.

 

(c)                                  “Production Support Citrix Server” means a Citrix (Microsoft Terminal Services) system that is used to support production systems by providing Microsoft Windows compatible applications to Information Services associates and Amdocs associates. These systems are to be used as the sole conduit by development teams for access to Windows Applications that provide support for production systems.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(d)                                 “Production Support UNIX Server” means a UNIX system that is used to support production systems by providing UNIX shell access and utilities to Information Services associates, Engineering associates, and Amdocs associates. These systems are to be used as the sole conduit of Unix access to production systems for development teams.

 

(e)                                  “Production System Citrix Server” means a Citrix system that is used to provide production system application services to USCC. Production system on-line GUI applications are provided on these servers.

 

(f)                                   “Production System UNIX Server” means a UNIX system that is used to provide production system services to USCC.

 

(g)                                  “Remedy” means USCC’s standard incident tracking system. Each production incident is tracked via a Remedy or a Request Central ticket.

 

(h)                                 “Workstation” means a workstation is a system that is intended to be utilized by a single operator. A workstation generally supports a single user at any given time and provides access to the network for that user. A workstation is defined by the role it plays on the network, not by the operating system.

 

6.                                      Regulatory and Industry Compliance

 

The purpose of this policy is to establish and communicate USCC’s intention with respect to ensuring that USCC is in compliance with all regulatory, contractual and information security policy requirements.  USCC must comply with multiple regulations and industry security standards, including but not limited to Sarbanes Oxley (“SOX”) and the Payment Card Industry Data Security Standards (“PCI-DSS”).  Amdocs will be responsible for the security and controls applicable to the Services.  Therefore, Amdocs must support and follow all applicable security procedures, controls, and compliance obligations to support USCC’s compliance.

 

7.                                      Consultant Code of Business Conduct

 

This policy is set forth in Exhibit B to the Agreement and is incorporated herein by this reference.

 

8.                                      Confidentiality, Privacy and Data Security Practices for Vendor Personnel

 

This policy is reflected in the applicable terms and conditions of the Agreement including Exhibit G thereto.

 

9.                                      Onboarding Requirements for Provider Personnel Performing Managed Services at USCC Facilities

 

Provider’s Operations Manager shall comply with and shall cause the Provider Personnel who provide Services at USCC Facilities (where the provision of such Services at USCC Facilities is authorized pursuant to the applicable MS Bundle) to comply with the following onboarding requirements, as applicable:

 

9.1.                            Provide to USCC’s Operations Manager and USCC IS Planning and Administration the following information regarding Provider Personnel commencing or recommencing performance of the Services (each such individual, an “Onboarding Person”): (a) full name; (b) email address; (c) USCC Facilities to which access is required; (d) anticipated start/end dates; (e) the Service Tower(s) with which such individual is associated; and (f) Infrastructure under USCC’s financial responsibility (as specified in the applicable MSSOW) to which access is required (along with the reason why such access is needed).

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

9.2.                            Upon initial arrival at a USCC Facility where the Onboarding Person will perform the Services, the Onboarding Person will report to the USCC IS associate at such USCC Facility and such USCC IS associate will arrange for an electronic access badge for the Onboarding Person and an escort to the appropriate work area.

 

9.3.                            Enter the main entrance of each building using the assigned access badge. Report any loss of access badges to IS Planning and Administration resource manager.

 

9.4.                            Not share assigned access badges with any other individuals.

 

9.5.                            Display assigned access badge where it can be seen at all times while in the USCC Facilities.

 

9.6.                            Accept a USCC-provided copy of the following: (a) Information Security Policy; and (b) Dynamic Organization Business Model and Competencies.

 

9.7.                            Submit requests to evaluate and authorize non-USCC equipment and/or software for use in connection with the USCC LAN/WAN environment and with USCC Systems (e.g., Consultant- owned laptops.) to USCC IS Planning and Administration who will submit such requests via USCC’s IT support ticketing system.  No access to the USCC LAN/WAN environment and/or connection with USCC Systems from any non-USCC equipment and or software shall occur without prior USCC authorization including without limitation a USCC issued LAN ID (user name, password) and, if applicable USCC certification of the non-USCC Equipment or software.

 

9.8.                            If any Provider Personnel are issued a USCC laptop, take the necessary precautions to protect such equipment.  Laptops are to be locked in the Provider Personnel’s workstation or taken with such individual at the end of each work day.

 

9.9.                            Within [***] days after reading the policies listed herein and receiving any assigned equipment, sign the onboarding acknowledgement that the policies have been read and understood and that the equipment has been received.  Present the signed acknowledgement to the Provider’s Operation Manager who will forward the acknowledgement to the IS Planning and Administration resource manager.

 

9.10.                     Complete the following online courses within the 30-day period commencing upon access to any USCC Facility, provided that such online courses are made available by USCC to the Onboarding Person.

 

o    AD-45220web - Information Security Awareness

 

o    AD-45230web - PCI Data Security Awareness

o    AD-20350web - CPNI Awareness

 

o    AD-20340web - Information Privacy Awareness

 

9.11.                     Each of the Provider Personnel who perform the Services for more than [***] shall complete the online refresher course for the foregoing during the [***]-day period commencing upon each anniversary of such Provider Personnel commencing performance of the Services at any USCC Facility (i.e., [***]), provided that such online refresher course is made available by USCC to the Provider Personnel

 

9.12.                     Limit physical access to the work areas and conference rooms identified by Provider’s Operation Manager at the direction of the USCC’s Operations Manager and the cafeteria and rest rooms within the USCC Facilities to which access to Provider Personnel is authorized by USCC.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

9.13.                     In order to avoid automatic termination of system access due to inactivity:  (a) log onto the system during the thirty day period commencing upon credentials being granted by USCC; and (b) log onto the system at least once every [***] days after initial log in.  Although Provider uses an email system separate from the USCC email system, Provider acknowledges that certain email communications between USCC and Provider Personnel (including, without limitation, the transmittal of system access information such as LAN IDs and announcements related to the USCC Facility) will be through the USCC email system.

 

9.14.                     Provide information in a timely manner as may be requested regarding system access audits.

 

9.15.                     Provide immediate notification to USCC of the date when any Provider Personnel cease to provide the Services.

 

9.16.                     No later than [***] Business Days after any Provider personnel ceases to provide the Services, return to the USCC IS Planning and Administration manager all of USCC’s property including, without limitation, any equipment and access badges assigned to such Provider Personnel.

 

10.                               Additional Policies

 

Additional USCC policies, procedures and processes (including, without limitation, Incident Management, Problem and Defect Management, Change Management, Configuration Management and Release Management) are located at the following CellConnect URL:  [***].  Such on-line documents are subject to change by USCC from time to time, and USCC will provide written notice to Provider of such changes.  If any such change causes a material impact on the Services, then Provider will notify USCC in writing within [***] days after Provider’s receipt of USCC’s notice of such change, and (a) USCC and Provider will cooperate in good faith to reconcile such impact as soon as reasonably practicable, and (b)  until USCC and Amdocs are able to cooperatively reconcile such impacts, Amdocs shall be required to comply with the applicable USCC policies, procedures and processes as they existed prior to such change.  Such on-line documents supplement several of the Operational Processes listed in Appendix 5 to the MSSOW.  Provider shall consider the Operational Processes prior to such on-line documents.  In case of any inconsistence between the Operational Processes and the applicable on-line documents, the Operational Processes shall control.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX D

 

[RESERVED]

 

Appendix D (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX E

Approved Subcontractors

 

“Approved Subcontractor” means each of the subcontractors set forth in the following table when performing the respective type(s) of Services at the respective location(s) set forth in such table.

 

Subcontractor Name

 

Location

 

Type of Services

[***]

 

[***]

 

[***]

[***]

 

[***]

 

[***]

[***]

 

[***]

 

[***]

[***]

[***]

[***]

[***]

[***]

[***]

 

[***]

 

[***]

[***]

[***]

[***]

[***]

[***]

[***]

 

[***]

 

[***]

[***]

[***]

[***]

[***]

[***]

[***]

 

[***]

 

[***]

[***]

[***]

[***]

[***]

[***]

[***]

 

[***]

 

[***]

[***]

[***]

[***]

[***]

[***]

 

Appendix E (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX F

Change Control

 

1.                                      Introduction

 

This Appendix F to the MSOWMS sets forth the processes and procedures for considering, analyzing, approving (or rejecting) and carrying out changes to the applicable MS Bundle requested or proposed by either USCC or Provider. No Change will be made except in accordance with the change control procedures described herein (the “Change Control Procedures”). The principal objectives of the Change Control Procedures are to ensure that only changes agreed upon by USCC and Provider are made and that changes are carried out by Provider in a controlled manner with minimal disruption to Provider’s and USCC’s business operations.

 

2.                                      Change Requests

 

2.1.                            Either party may request or propose a change to the Services or an addition of a new service by submitting a request (“Request”) in the appropriate form to the other party.

 

2.2.                            The Request will describe in reasonable detail or indicate, to the extent known: (a) the nature of the proposed Request; (b) the objectives or purposes of the Request; (c) the requested prioritization and timeline for implementing the Request; and (d) whether the requesting party considers the services to carry out the Request to constitute a change to the Services or an addition of a new service.

 

3.                                      Change Proposals

 

3.1.                            As part of Provider’s Request, or in response to USCC’s Request, but subject to the terms of Section 7 of this Appendix F, Provider will deliver to USCC a written proposal for addressing the Request (a “Proposal”) within [***] days after receiving the Request, unless Provider has questions and/or clarifications related to the Request, in which case Provider shall provide to USCC such questions and clarifications within [***] Business Days after receiving the Request and shall deliver the Proposal to USCC within [***] calendar days after receiving the required responses from USCC.

 

3.2.                            The Proposal will describe the following in reasonable detail to the extent known and relevant to the Proposal:

 

(a)                                 The nature and objectives or purposes of the Proposal;

 

(b)                                 If the Proposal is in response to a Request, the manner in which the Proposal addresses the Request, a description of the services, and the proposed timeframes (including any applicable time constraints);

 

(c)                                  The estimated resources (including human resources for time-and-material services, hardware, software and other equipment) required to carry out the Proposal;

 

(d)                                 The anticipated effect of the Proposal, if any, on the Services being provided under any of the existing MS Bundles;

 

(e)                                  The required changes to the Services’ delivery processes;

 

(f)                                   An estimate of the change in Fees, if any, that will be payable to Provider for, and as a result of, carrying out the Proposal, determined in accordance with the MS Bundle;

 

Appendix F (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(g)                                  In case of Proposals that are initiated by Provider, the preliminary business case for the Proposal, any changes, additions, or deviations from policies, standards and procedures of USCC or Provider that would be required to implement the Proposal;

 

(h)                                 A summary of the potential risks (if any) to USCC or Provider if the Proposal is or is not implemented; and

 

(i)                                     Any other information reasonably necessary for USCC to make an informed decision regarding the Proposal.

 

4.                                      Change Analyses

 

If USCC reasonably determines that additional information is required for it to make an informed decision regarding a Proposal, USCC may direct Provider to provide additional details to the degree required to clarify the effects of the proposed Change (each, a “Change Analysis”), subject to the provisions of Section 7 of this Appendix F. If so directed, Provider will prepare and deliver to USCC a Change Analysis as soon as reasonably possible, containing the additional information requested by USCC.

 

5.                                      Approval or Rejection

 

5.1.                            All Proposals submitted by Provider to USCC will constitute offers by Provider to provide the products and services described therein on the terms proposed. Unless otherwise agreed upon by the parties in writing, Proposals will remain open for acceptance by USCC for [***] days.  Following USCC’s review of a Proposal, USCC will accept or reject the Proposal or engage in additional discussion or negotiation of the Proposal with Provider.  Upon USCC notifying Provider that USCC agrees to a Proposal, either:

 

(a)                                 Provider will prepare and submit for USCC’s review a change order (“Change Order”) documenting the agreed upon terms of the Proposal; or

 

(b)                                 Within [***] Business Days after Provider’s receipt of such notification, Provider shall prepare and submit to USCC a proposed MSSOW.  Alternatively, USCC may, in USCC’s sole discretion, prepare a proposed MSSOW and submit it to Provider, and within [***] Business Days after Provider’s receipt of such proposed MSSOW, Provider will respond to such proposed MSSOW. Each proposed MSSOW shall contain the following information, if applicable:

 

(i)                                     Start and end dates and schedule for the Services to be performed.

 

(ii)                                  A high-level description of the scope and objectives of the Services to be performed.

 

(iii)                               A detail-level description of the Services to be performed.

 

(iv)                              The desired outcomes of the Services.

 

(v)                                 A list of Deliverables.

 

(vi)                              Acceptance Criteria.

 

(vii)                           Location(s) for performance of the Services.

 

(viii)                        Any USCC obligations.

 

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(ix)                              A knowledge transfer plan.

 

(x)                                 Any additional terms and conditions;

 

(xi)                              Time entry procedures (for time-and-materials engagements)

 

(xii)                           The Service Levels (which shall be in accordance with Schedule B).

 

(xiii)                        A list of Key Persons who will be required in connection with the Services.

 

(xiv)                       A financial responsibility matrix that lists all Equipment and/or software allocated according to financial responsibility.

 

(xv)                          A pricing template with USCC pricing units, expected volumes applicable to the proposed MSSOW, Pass-Through Charges and any other charges as applicable.

 

(xvi)                       Estimated Service Fees and the associated estimating process utilized by Provider, including:  (a) detailed calculations of Service Fees for each service, and if applicable Deliverable and/or Milestone; (b) expected baseline volume and Resource Unit Rate by function, if applicable; and (c) any expected Pass-Through Charges, if applicable.

 

5.2.                            USCC will not be obligated to approve any Request or Proposal made by Provider, and Provider will not implement any Proposal rejected by USCC.

 

5.3.                            Provider will provide to USCC as part of its [***] status reporting to USCC a summary specifying the status of all pending Requests and Proposals.

 

6.                                      Change Execution Requirements

 

All changes made by Provider Personnel, whether made pursuant to a Change Order or otherwise, must be carried out in compliance with the USCC Policies set forth in Appendix C to the MSOWMS and/or made known to Provider by USCC as part of the Request associated with such Change Order.

 

7.                                      Fees

 

7.1.                            Provider will prepare and deliver Proposals and Change Analyses to USCC [***] to USCC solely with respect to Proposals (and their associated Change Analyses) that are: (a) initiated by Provider other than in response to a Request from USCC; (b) related to incremental adjustments to Services being provided under a then-current MSSOW; (c) related to Provider’s managed services for the purposes of expanding existing Services or creating new service towers under an MSSOW; or (d) prepared by Provider utilizing only Provider Personnel who are then already engaged in performing Services under a then-current MSSOW during the majority of each of such Provider Personnel’s working hours.

 

7.2.                            Provider shall be entitled to charge USCC a fee for Provider’s services in preparing any Proposals and/or Change Analyses made under any circumstances other than those described in Section 7.1 of this Appendix F including, without limitation, Proposals (and related Change Analyses) in response to Requests by USCC for changes or new services that are transformational in nature, subject to agreement between Provider and USCC with respect to such fee. For purposes of clarification, unless and until such agreement is reached, Provider shall not be obligated to prepare or deliver, and USCC shall not be obligated to pay a fee for preparation of, any such Proposals and/or Change Analyses.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

7.3.                            Except as set forth in Sections 7.1 and 7.2 of this Appendix F, each party will be responsible for all costs and expenses incurred by its employees, agents and subcontractors with respect to its participation in, and responsibilities and obligations under, the Change Control Procedures.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

APPENDIX G

Form of Acknowledgement of Nondisclosure Obligations

 

ACKNOWLEDGEMENT OF NONDISCLOSURE OBLIGATIONS

 

I acknowledge my existing confidentiality obligations, as an Amdocs employee, both during my employment with Amdocs and thereafter, to hold in confidence at all times all confidential business and technical information and materials of USCC Services, LLC, and its affiliates (collectively, “USCC”) to which I may be exposed or have access in the course of my employment with Amdocs including, without limitation, all personally identifiable information and other data of USCC subscribers. I acknowledge that, as part of such obligations: (a) I may not use or disclose to any third party any of such confidential information except as reasonably necessary or appropriate to perform my obligations as an employee of Amdocs in connection with or related to Amdocs’ provision of services to USCC and on a need-to-know basis or with the prior written consent of USCC, and (b) I am obligated to protect such confidential information with the same level of care I use to protect the confidential information of Amdocs, but in no event less than reasonable care.

 

I have been informed by Amdocs that unauthorized use or disclosure of the confidential information of USCC may cause Amdocs extensive and irreparable harm and may subject me to disciplinary action by Amdocs, including potential termination of employment.

 

 

 

 

Signature

 

 

 

 

 

Name

 

 

 

 

 

Amdocs Employee Number

 

 

 

 

 

Date

 

 

Please sign, scan and email this acknowledgement to [***] at [***]@amdocs.com

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE A

Transition Services

 

1.                                      General

 

1.1                               For each MSSOW, Provider shall develop a detailed Transition Plan (as defined below) subject to review and acceptance by USCC. The Transition Plan is a general description of the Transition Services, is subject to change and refinement by agreement of the parties, and does not supersede or override the detailed description of any of the Services in the MS Bundle.

 

1.2                               Provider shall manage the Transition Services.

 

1.3                               Provider shall solely be responsible for executing all Transition Services, except that USCC personnel shall assist in the Transition Services to the extent that the Transition Plan identifies the nature and scope of activities required to be performed by USCC, including activities, deliverables, and estimated headcount of required USCC personnel.

 

1.4                               Provider shall manage issues and risks during the period of any Services transition and escalate any issues and risks to USCC as appropriate.

 

1.5                               Throughout the period of transition, and without limiting Provider’s obligations under the Agreement, Provider shall comply with all relevant USCC policies and standards that are specified in the Agreement and/or the applicable MS Bundle (including any Appendices and Annexes thereto as well as any Exhibits, Schedules or other attachments or documents referenced therein) including network and data security requirements.

 

1.6                               The Transition Plan will be documented in a Managed Services Statement of Work which will include:

 

(a)                                 A description of the scope of Transition Services to be performed by Provider; the estimated Full Time Equivalents (“FTEs”) (designated by function) to be transitioned from USCC to Provider (if any); and any aspects of the Services that are not included in the Fees (including Provider’s assumptions regarding USCC’s retained functions).

 

(b)                                 A description of all Deliverables to be provided pursuant to Transition Services; description will include the date each such Deliverable (including incorporated Consultant Tools (as defined in the Agreement)) is expected to be completed and production ready to perform Services.

 

(c)                                  The specific methods to be employed to perform the Transition Services and the number of resources (both Provider Personnel and USCC Personnel) required by Service Tower and location.

 

(d)                                 A description of the “current state” of USCC’s operations and the anticipated “steady-state” of USCC’s operations after the completion of Transition Services, and all significant changes anticipated to achieve such steady-state operations, including:

 

(i)                                     Changes to the locations in which the Services are performed;

 

(ii)                                  Changes to delivery methods, processes, standards, or approaches;

 

Schedule A (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(iii)                               Changes to applications used to provide Services (e.g., service request systems, project request systems, incident management systems, monitoring tools and systems, programming tools and interfaces, etc.);

 

(iv)                              A description of the efficiency levers (i.e., Provider’s effect on USCC FTEs, tools, and assets;

 

(v)                                 The process, tools, and timing required to achieve the Service Levels to be met by Provider; and

 

(vi)                              A description of all proposed projects to be completed as part of any transformational initiatives.

 

(e)                                  A detailed Transition Plan as is further described in Section 3 below.

 

2.                                      Transition Team

 

2.1                               Provider shall assign a Transition Services team headed by an experienced transition manager who shall be a member of the program team until the Transition Services are complete.

 

2.2                               The Transition Services team shall perform all functions, tasks and responsibilities to execute a successful and smooth transition including, without limitation:

 

(a)                                 Program administration and management for all Transition Services for Provider and USCC.

 

(b)                                 Establishing and documenting Provider’s procedures for change management, communications, escalation, and problem management. All such procedures will be subject to USCC’s review and approval. After USCC approves such procedures, Provider will incorporate such procedures into the Operational Manual Deliverable described in Annex H to an applicable MSSOW.

 

(c)                                  Developing the Transition Plan which will be subject to review and approval by USCC.

 

(d)                                 Executing the Transition Plan.

 

(e)                                  Managing the Transition Plan through successful transition of the Services, including reporting to USCC on status, issues, and risks.

 

3.                                      Transition Plan, Transition Milestones and Transition Exit Criteria

 

3.1                               Transition Plan.  The transition plan shall be attached to each MSSOW as Exhibit A-1 to Annex A to the MSSOW (the “Transition Plan”) and include, without limitation:

 

(a)                                 A description of various items required for transition, including items related to Equipment, software, Third Party Contracts, human resources transition, in-flight and pending projects, service request systems, and related applications, processes and technology.

 

(b)                                 Detailed transition schedule for all Transition Services.

 

(c)                                  Details of all expected knowledge transfer activities.

 

(d)                                 Any hardware or application assessments, remediation and transformational activities.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(e)                                  Details of any transition testing to be performed.

 

(f)                                   Detailed issues and risk assessments and contingency planning activities.

 

(g)                                  Detailed planning to minimize downtime during transition.

 

(h)                                 A plan to minimize and close open Issues, Incidents and Problem backlogs and to transition such Issues, Incidents and backlogs in a manner that does not degrade the service provided to USCC’s customers, subject to the provisions of each MSSOW.

 

3.2                               Critical Transition Milestones.  A description of all major Transition Milestones, together with the dates for the completion of such Transition Milestones, shall be attached to each MSSOW as Exhibit A-2 to Annex A to the MSSOW.

 

3.3                               Transition Exit Criteria. A description of the exit criteria that must be satisfied prior to the completion of the Transition Services (“Exit Criteria”), which Exit Criteria shall include USCC’s Acceptance of the transition Deliverables and the completion of the Transition Milestones, all in accordance with the Transition Plan, shall be attached to each MSSOW as Exhibit A-3 to Annex A to the MSSOW.

 

4.                                      Transition Services

 

The Transition Services shall include the activities necessary to complete the transition as detailed in the Transition Plan including:

 

4.1                               Executing the Transition Plan and meeting all Transition Milestones.

 

4.2                               Performing required site readiness activities.

 

4.3                               Coordinating and executing any Freeze Requirements with USCC, if any.

 

4.4                               Identifying and managing interdependencies of executing tasks during transition.

 

4.5                               Identifying resources required for Transition Services (both Provider’s and USCC’s resources). Provider will be responsible to attain Provider’s resources and USCC will be responsible to attain USCC’s resources.

 

4.6                               Completing any steps necessary to develop any interfaces required to exchange data (e.g., e-bonding USCC systems to Provider systems), including manually supporting any systems which are not fully interfaced and/or automated (if such integration or automation is anticipated) prior to the conclusion of the transition of Services. USCC shall be responsible for the USCC systems side of such agreed-upon interface, and Provider will be responsible for the Provider systems side of such interface with respect to the Remedy/UTS system integration and any other agreed-upon system integration.

 

4.7                               Verification and testing of transition changes, subject to USCC review and consideration for approval based on the Exit Criteria specified in Exhibit A-3 to Annex A to each MSSOW.

 

4.8                               Set-up of post go-live and ongoing production support processes and organizations.

 

4.9                               Providing information and data to USCC, and coordinating with and participating in (as requested by USCC) the completion of the Exit Criteria.

 

4.10                        Monitoring and tracking against the various tasks which need to be completed by all teams.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

5.                                      Completion of Transition Services

 

5.1                               Provider shall notify USCC in writing when Provider believes that Provider has satisfied the Exit Criteria. For the avoidance doubt, the Exit Criteria shall be agreed upon by the parties in writing prior to the commencement of the Transition Services.

 

5.2                               As soon as possible thereafter, but no later than [***] calendar days after USCC’s receipt of such notice, USCC shall either confirm in writing that Provider has satisfied the Exit Criteria (a “Satisfied Notice”) or provide written notice to Provider specifying which Exit Criteria USCC determined have not been satisfied by Provider and the basis for such determination including sufficient detail to enable Provider to understand why USCC believes such Exit Criteria have not been satisfied (a “Non-Satisfied Notice”). If USCC delivers a Non-Satisfied Notice, Provider shall then take the actions necessary for Provider to satisfy the Exit Criteria identified in the Non-Satisfied Notice as having not been satisfied (the “Non-Satisfied Exit Criteria”), and Provider shall notify USCC when Provider has satisfied such Non-Satisfied Exit Criteria.  Within [***] calendar days after USCC’s receipt of such notice, USCC shall deliver to Provider either a Satisfied Notice or a Non-Satisfied Notice in accordance with this Section 5.2.  If USCC delivers another Non-Satisfied Notice, the parties shall continue the process set forth in this Section 5.2 until USCC delivers a Satisfied Notice; provided, however, if at the end of the [***] calendar day-period commencing upon Provider’s receipt of USCC’s initial Non-Satisfied Notice, USCC determines that any of the Non-Satisfied Criteria remain unsatisfied, then USCC may terminate the applicable MSSOW by delivering written notice thereof to Provider within [***] calendar days after the end of such [***] calendar day-period, which termination will be effective upon receipt by Amdocs of such written notice.  For the purpose of clarification, no terms in this Section 5.2 shall be deemed to prevent either party from disputing (in accordance with the dispute resolution terms of the Agreement and the MSOWMS) any assertions made by the other party under this Section 5.

 

5.3                               If neither a Satisfied Notice nor a Non-Satisfied Notice is delivered by USCC within the required [***] calendar day-period therefor, Provider shall provide written notice thereof to USCC (a “Notice of Non-Receipt”).  If USCC fails to deliver to Provider a Satisfied Notice or a Non-Satisfied Notice within [***] Business Days after USCC’s receipt of a Notice of Non-Receipt, USCC shall be deemed to have delivered a Satisfied Notice as of the end of such [***] Business Day-period.

 

5.4                               Upon the delivery or deemed delivery of a Satisfied Notice, Provider shall assume full accountability for the Services in accordance with the terms and conditions of the applicable MSSOW, and the Transition Services shall be complete.  At any time prior to the delivery or deemed delivery of a Satisfied Notice, if USCC directs Provider to assume full accountability for the Services in accordance with the terms and conditions of the applicable MSSOW (other than the terms and conditions related to the Transition Services) (an “Assumption Directive”), the parties may, in connection with the Assumption Directive but prior to the delivery thereof, agree upon a plan (a “Post-Assumption Plan”) for satisfaction of any Exit Criteria that have not been satisfied and/or any other agreed-upon criteria (collectively referred to herein as the “Pending Exit Criteria”)); which Post-Assumption Plan shall include a specific date by which Provider will satisfy such Pending Exit Criteria and the amount of Fees, if any, that USCC will hold back until such Pending Exit Criteria are satisfied or deemed satisfied) and, except to the extent otherwise specifically provided for in such a Post-Assumption Plan, as of the date of delivery of the Assumption Directive:  (a) Provider shall assume full accountability for the Services in accordance with the terms and conditions of the applicable MSSOW (other than the terms and conditions related to the Transition Services); (b) USCC will be deemed to have delivered a Satisfied Notice with respect to all Exit Criteria (other than the Pending Exit Criteria); and (c) the Transition Services will be deemed to have been completed with respect to all Exit Criteria (other than the Pending Exit Criteria). For the purpose of clarification, if no Post-Assumption Plan has been agreed upon by the parties prior to the delivery of an Assumption Directive by USCC, then the delivery of such an Assumption Directive in the absence of an agreed-upon Post-Assumption

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

Plan shall be deemed an acknowledgement by USCC that all Exit Criteria have been satisfied and all Transition Services completed and there shall be no Post-Assumption Plan applicable with respect thereto.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE B

Performance Requirements (SLAs and KPIs)

 

1.                                      Introduction

 

This is Schedule B (“Performance Requirements”) to the October 1, 2014, Master Statement of Work for Managed Services (“MSOWMS”) between USCC and Provider.  Unless defined in this Schedule B, capitalized terms have the meanings set forth in the Agreement (including Appendix A to the MSOWMS).

 

2.                                      Service Levels and KPIs

 

Each Manage Services Statement of Work will set forth the Service Levels and the non-credit-bearing metrics (each a “Key Performance Indicator” or “KPI”) that will be associated with the applicable Managed Services Statement of Work and subject to the MSOWMS.  Except to the extent provided otherwise in a Managed Services Statement of Work, this Schedule B shall be applicable to the Service Levels and KPIs under each MSSOW.

 

3.                                      Considerations

 

3.1.                            This Schedule B describes the methodology for measuring Provider’s performance against the Service Levels (each such measurement a “Service Level Measurement”) and Key Performance Indicators set forth in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work and for calculating credits (the “Service Level Credits”) and incentives (the “Service Level Bonuses”) with respect to the Service Levels.

 

3.2.                            Where used in this Schedule B, “Service Fees” means the actual Service Fees (for the avoidance of doubt excluding Pass-Through Charges) detailed in an applicable Managed Services Statement of Work and billed by Provider to USCC without regard to Service Level Credits.

 

4.                                      Service Levels

 

4.1.                            Each Service Level shall have some or all of the following components (collectively the “Service Level Components”) and have the meanings indicated:

 

(b)                                 “Service Level Target” means the metric identified in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work used to determine whether Provider has met or failed to achieve a Service Level (the latter, a “Service Level Default”) as further described in this Schedule B.  All Service Level Targets shall have the following three ranges:

 

(i)                                     “Red” represents a “Full Service Level Default”;

 

(ii)                                  “Yellow” represents a “Partial Service Level Default”; and

 

(iii)                               “Green” represents acceptable performance levels.

 

Service Level Targets may have a fourth range, “Blue,” which represents a “Service Level Over-Achievement” and/or a fifth range, “Black,” which represents a “Catastrophic Miss.”  For clarity, the only Service Levels eligible for a Catastrophic Miss are the Service Levels indicated in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work as including a Black range in its Service Level Targets.

 

Schedule B (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(c)                                  “Formula” means the algorithm used to calculate Provider’s performance relative to a Service Level Target.

 

(d)                                 “Data Source” means the system of record used to extract the measurements required by the Formula.

 

(e)                                  “Measurement Period” means the time period over which the measurements required by the Formula will be measured and the performance against a Service Level Target will be reported by Provider to USCC.

 

(f)                                   “Exceptions” means conditions upon which certain measurements shall be excluded from the calculation in the Formula.

 

(g)                                  “Post-Release Adjustments” means certain adjustments to the Service Level Targets that apply during a certain period of time immediately following the deployment to production of a Major Release. For the purpose of this Section 4.1(f), a “Major Release” means a new code release that encompasses more than [***] person-months, inclusive of the person-months required to perform the changes identified in the Get Well Plan, of development effort.

 

(h)                                 “Weighting Factor” means the percentage used to calculate (i) the Service Level Credit when a Full Service Level Default or a Partial Service Level Default has occurred, or (ii) the Service Level Bonus when a Service Level Over-Achievement has occurred.

 

(i)                                     “Service Level Term” means the period indicated in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work for a particular Service Level, during which such Service Level is in effect, (A) measured, (B) reported and (C) used to assess Service Level Credits, Service Level Bonuses and/or cause for termination pursuant to Section 10.1 of this Schedule B.

 

4.2.                            In addition to the aforementioned Service Level Components, a Service Level may have additional Service Level Components such as Category, Service Level Description and others. For the avoidance of doubt, such additional Service Level Components and the aforementioned Service Level Components shall be read as a whole when interpreting and applying the Service Levels to Provider’s performance.

 

4.3.                            Service Level performance shall be calculated by Provider at the end of each month for the Service Levels that apply to the Services in each applicable Managed Services Statement of Work using the relevant Formulas in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work. For each Service Level, if Service Level performance is less than the Green range of its Service Level Target set forth in an MSSOW, a Service Level Default shall be deemed to have occurred with respect to such Service Level. For example, [***].

 

5.                                      Service Level Measuring and Reporting

 

5.1.                            Provider shall measure its performance of the Services against the Service Levels (which are then-current, as determined by the Service Level Term) and Key Performance Indicators set forth an MSSOW and shall report to USCC the results of such measurements on a monthly basis. A preliminary version of each such monthly report and a final version of each such report shall be delivered by Provider to USCC no later than the [***] day and the [***] day, respectively, of the calendar month following the completion of the applicable Measurement Period.

 

5.2.                            Each such monthly report shall include the Service Level performance for each of the Service Levels and the twelve-month rolling history for each such Service Level. In addition, each such report shall include analyses of any degradation in Service Level performance relative to the

 

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preceding Measurement Period and mitigation steps taken for any Service Level for which the Service Level performance resulted in a Full Service Level Default or a Partial Service Level Default.  Finally, each such report shall specify the applicable Service Level Credit, if any, for the applicable Measurement Period for each Full Service Level Default and Partial Service Level Default and the applicable Service Level Bonus, if any, for the applicable Measurement Period for each Service Level Over-Achievement.

 

5.3.                            USCC and/or Provider shall, as the case may be, provide, implement, maintain and support tools required or appropriate to measure and report on its performance of the Services against the Service Levels and shall make such tools available to the other Party on the Commencement Date of an applicable Managed Services Statement of Work in accordance with its terms.

 

5.4.                            Provider shall provide detailed supporting information for each report as reasonably requested by USCC.

 

5.5.                            The raw data and detailed supporting information related to each Service Level report shall be a Category [***] Deliverable and be deemed the Confidential Information of USCC.

 

5.6.                            Regardless of the Data Source, Provider shall be solely responsible for the underlying collection, measurement and analysis of data pertaining to the Services and related Service Levels as reflected in any Service Level reports.

 

5.7.                            Provider will keep true and accurate records and files containing all data reasonably required for demonstrating Provider’s performance of the Services against applicable Service Levels and the determination of related Service Level Credits and Service Level Bonuses.  Provider will maintain such records and files, together with the supporting or underlying documents and materials (including, without limitation, data, reports, and calculations) (collectively, the “Service Level Information”) for at least [***] from its creation and/or generation, including following the expiration or termination of the applicable MS Bundle.  Within [***] days after USCC’s request, Provider will (a) provide requested Service Level Information to USCC (provided that such Service Level Information was not previously provided to USCC by Provider); and (b) confer with USCC (at the facility of USCC or Provider or by teleconference, at the election of USCC) to the extent USCC deems necessary to understand and verify the underlying collection, measurement and analysis of the data pertaining to the Services and related Service Levels as reflected in any Service Level reports provided by Provider to USCC under this Section 5 of this Schedule B to the MSOWMS. To the extent that USCC and Provider agree that any such examination discloses that net Service Level Credits credited to USCC have been under-reported or that Service Level Bonuses paid to Provider have been over-reported (the net total of such amounts in any such examination being the “Over-Billed Amount”), the Over-Billed Amount shall be owed by Provider to USCC and handled in accordance with Section 9.1 of this Schedule B to the MSOWMS.  To the extent that USCC and Provider agree that any such examination discloses that Service Level Credits credited to USCC have been over-reported or that Service Level Bonuses paid to Provider have been under-reported (the net total of such amounts in any such examination being the “Under-Billed Amount”), the Under-Billed Amount shall be billed by Provider to USCC in accordance with Section 9.2 of this Schedule B to the MSOWMS. In the event of a disagreement between USCC and Provider as to the results of any examination under this Section 5.7, the terms of Section 2 of Schedule D to the MSOWMS shall be applicable thereto.

 

6.                                      Service Level Credits and Service Level Bonuses

 

6.1.                            The Service Level Credit for each Service Level for which the Service Level Measurement for the applicable Measurement Period results in a Full Service Level Default or a Partial Service Level Default shall be the applicable Weighting Factor multiplied by the At-Risk Amount (as defined herein).

 

3



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

6.2.                            Notwithstanding the aforementioned, in no event shall the aggregate Service Level Credits payable by Provider for any month exceed an applicable percentage set forth in an applicable Managed Services Statement of Work of the then-current monthly Service Fees under such MSSOW (the “At-Risk Amount”).

 

6.3.                            The Service Level Bonus for each Service Level for which the Service Level Measurement for the applicable Measurement Period results in a Service Level Over-Achievement shall be the applicable Weighting Factor multiplied by the At-Risk Amount.

 

7.                                      Changes To Service Levels

 

Any additions, deletions or modifications to the Service Levels and their associated Service Level Components shall be subject to the Change Control Procedures set forth in Appendix F of the MSOWMS.

 

8.                                      Exceptions

 

8.1.                            Measurement of Provider’s performance of the Services against the Service Levels and KPIs shall exclude exceptions identified in an applicable Managed Services Statement of Work.

 

8.2.                            In addition to the circumstances set out in Section 8.1, Provider’s failure to achieve any Service Level Target will not constitute a Full Service Level Default or a Partial Service Level Default for the purpose of Service Level Credits calculation and will not accrue toward a termination for cause in accordance with the terms of the MSOWMS to the extent such failure is excused as described in Section 7.2(b) of the MSOWMS or Section 11.4 of the Agreement.

 

8.3.                            In addition to the foregoing provisions of this Section 8, if multiple Service Levels are adversely impacted by the same root cause in any calendar month, and:

 

(a)                                 if Provider corrects the root cause within the first [***] consecutive days following the first occurrence of the root cause, and there is a failure to achieve more than one Service Level for any calendar month during such [***]-day period, then for such month(s): [***]; and

 

(b)                                 if Provider requires more than [***] consecutive days to correct the root cause following the first occurrence of the root cause, then: [***].

 

8.4.                            With respect to the foregoing clause (ii) of Section 8.3(a) and clause (i)(B) of Section 8.3(b), if more than [***], then at the end of the [***], USCC shall notify Provider [***].

 

8.5.                           Further, with respect to Section 8.3(b) and for the purpose of clarification, the recurrence of similar incidents over a period extending beyond [***] days [***].  For example, [***].  In such a circumstance, [***].

 

9.                                      Payment of Service Level Credits

 

9.1.                            Any Service Level Credits owed by Provider to USCC shall be handled in accordance with Section 6.2(b) of the MSOWMS.

 

9.2.                            Any Service Level Bonuses owed by USCC to Provider shall be billed by Provider to USCC, and USCC shall pay such invoices in accordance with the Agreement.

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

10.                               Cause for Termination

 

10.1.                     Any of the following conditions shall qualify as a cause for termination in accordance with Section 11.2(a)(i) of the MSOWMS:

 

(a)                                 The occurrence of a Catastrophic Event.

 

(b)                                 The same Service Level is in Full Service Level Default for any six months during any rolling twelve-month period.

 

(c)                                  The same Service Level is in Full Service Level Default for three consecutive months.

 

(d)                                 During each of three consecutive months, at least five Service Levels have been in Full Service Level Default.

 

10.2.                     In considering whether the conditions set forth in Section 10.1 have occurred, only Service Levels identified as “Long Term” in an applicable Managed Services Statement of Work shall be taken into account. Provider’s performance against all other Service Levels and Provider’s performance against Key Performance Indicators shall not qualify as, or in any way contribute towards the basis for, a cause for termination.

 

10.3.                     For the purposes of this Section 10 “Catastrophic Event” means (i) there has been a Catastrophic Miss in each of two consecutive calendar months in connection with the same Service Level of the eligible Service Levels identified in Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work; or (ii) there has been a Catastrophic Miss in each of three consecutive months with respect to any combination of such eligible Service Levels.

 

5



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE C

Charges and Invoicing

 

1.                                      Introduction

 

This Schedule C describes the methodologies that will be used to (a) calculate the charges set forth in Annex C to each MSSOW; and (b) measure and track the Services described in each MSSOW in order to calculate accurate Fees that comprise the fixed and variable charges.

 

1.1.                            The calculations of Service Fees and Pass-Through Charges (as defined below) in this Schedule C represent all Fees that may become payable by USCC to Provider under the relevant MSSOW.

 

1.2.                            Where used, unless stated otherwise, “period” shall mean each of the periods specified in the financial calendar as provided by USCC to Provider on an annual basis.

 

1.3.                            Where used in this Schedule C, “Service Fees” shall mean the charges calculated as expressly provided in this Schedule C. For the avoidance of doubt, Service Fees shall not include Pass-Through Charges or Taxes.

 

1.4.                            Pass-Through Charges shall mean expenses actually incurred by Provider and shall be billed to USCC at Provider’s actual cost or as otherwise agreed by USCC and Provider.

 

2.                                      Exhibits

 

2.1.                            The following Exhibits will be attached to Annex C to each MSSOW:

 

(a)                                 Exhibit C-1 to Annex C to each MSSOW will be a Financial Responsibilities Matrix that sets forth the party responsible for the current and future expenses associated with resources, software, Equipment, and other expenditures related to the provision of the Services.

 

(b)                                 Exhibit C-2 to Annex C to each MSSOW will set forth the Early Termination Fees, if any, that are additional charges that USCC will be required to pay to Provider subject to the terms of the applicable MS Bundle.

 

2.2.                            Exhibit I to the Agreement (as modified by the following) sets forth Provider’s list of resources (by role) that can be engaged for future projects on a time-and-materials basis and that are not already performing the Services. For the avoidance of doubt, except as expressly provided in Exhibit I to the Agreement (as modified by the following), there shall be no increase in the Rates during the Term of the MSOWMS.  For the purposes of the MSOWMS, Section 1.1 of Exhibit I to the Agreement is replaced in its entirety with the following:

 

1.1          Manpower Rates Table (effective January 1, 2010 to December 31, 2020):

 

Job Classification

 

Blended Hourly Rate*

 

Senior Consulting Services Personnel (described in Section 1 of Attachment 1 to this Exhibit I)

 

$

[***]

 

PMO and Consulting Personnel (described in Section 2 of Attachment 1 to this Exhibit I)

 

$

[***]

 

 

Schedule C (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

Job Classification

 

Blended Hourly Rate*

 

Communications System Software Personnel (described in Section 3 of Attachment 1 to this Exhibit I) including Tier 3/Tier 4 Expert (see Programmer role described in Section 3 of Attachment 1 to this Exhibit I)

 

$

[***]

 

Testing Personnel (described in Section 4 of Attachment 1 to this Exhibit I)

 

$

[***]

 

Development Personnel in India **

 

$

[***]

 

Tier 2 Expert (Tier 2 supporting roles include billing analysts, revenue assurance analysts and accounts receivable analysts)

 

$

[***]

 

Infrastructure Expert (Infrastructure support roles include database administrator, middleware expert and integration expert)

 

$

[***]

 

 


* For purposes of this table, “blended” means that the rate applies to all locations and personnel levels, except where otherwise indicated.

 

** If Consultant offers to provide to USCC Services to be performed by Development Personnel located at applicable low-cost development centers other than India, then (a) if the rates to be paid by Amdocs to such Development Personnel are materially the same as the corresponding rates in India, the Blended Hourly Rate for Development Personnel in India shall apply to the Services performed by such Development Personnel; or (b) if the rates to be paid by Amdocs to such Development Personnel are materially less than or greater than the corresponding rates in India, respectively, the parties will negotiate in good faith an amendment to this Manpower Rates Table to add a new Job Classification category and corresponding Blended Hourly Rate for the Services to be performed by Development Personnel located at such development center.

 

2.3.                            Notwithstanding the foregoing, the parties may agree to engage on a fixed price basis in any type of Managed Services that are not already included in the Services.

 

3.                                      Service Fee Exceptions

 

3.1.                            Annex C of each MSSOW shall apply to the full scope of Services described in the applicable MSSOW.

 

3.2.                            Except as expressly provided otherwise in the MSOWMS, travel and associated living expenses that Provider expects to incur in performing the Services are not included in the fixed fees set forth in Annex C to each MSSOW or the rates set forth in this Schedule C. Accordingly, subject to Provider’s adherence to the expense policy set forth in Section 3.4 of the Agreement and Exhibit E to the Agreement, such Provider travel and associated living expenses are considered Pass-Through Charges and are separately reimbursable by USCC up to an aggregate amount equal to [***]% of the Service Fees in Contract Year 1 and [***]% of the Service Fees for each of the subsequent Contract Years payable by USCC under the MSOWMS, unless, on a case-by-case basis for unusual expenses that exceed the aforementioned caps, and at USCC’s sole discretion, USCC has agreed in advance and in writing to reimburse Provider for such unusual expenses.

 

3.3.                            Provider shall maintain accurate and complete records of all USCC approvals obtained hereunder. As and when requested by USCC in writing, Provider shall promptly make such records available to USCC for its review and inspection, as well as provide USCC with copies of any requested USCC approvals.

 

2



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3.4.                            Provider may not propose or invoice, and USCC shall have no obligation to pay, any rates for roles not listed in Exhibit I to the Agreement (as modified by Section 2.2 of this Schedule C). If a MSSOW requires performance by Provider Personnel for a role that is not listed, then Provider Personnel shall be assigned a permitted role listed in Exhibit I to the Agreement (as modified by Section 2.2 of this Schedule C) that USCC and Provider determine most closely matches the unlisted role, and such Provider Personnel shall be charged to USCC at the rate that corresponds to such permitted role (and without any supplemental rates or amounts).

 

4.                                      Fixed Service Fees

 

4.1.                            For fixed-price based Services, the amount of Service Fees payable by USCC shall be an agreed-upon fixed price set forth in the applicable MSSOW.

 

4.2.                            Certain baseline parameters upon which a fixed-price is set shall be documented in Annex C to each applicable MSSOW (“Envelope Parameters”). For fixed-price based Services, if such Envelope Parameters exceed the applicable baseline value, USCC shall pay, in addition to the Service Fees, any applicable Service Fee Adjustment, as specified in such Annex C.

 

5.                                      Transition Fees

 

5.1.                            For Transition Services, as further described in Schedule A to this MSOWMS and in Annex A to each MSSOW, the fees shall be fixed and set forth in Annex C to the applicable MSSOW (the “Transition Fees”).

 

(a)                                 For the avoidance of doubt, the following costs in connection with providing such Transition Services shall be Provider’s responsibility:

 

(i)                                     Equipment costs for Equipment that is under Provider’s financial responsibility,

 

(ii)                                  Training and on-boarding of Provider’s Subcontractors and resources that shall become Provider Personnel, and

 

(iii)                               Software licenses for software that is under Provider’s financial responsibility.

 

6.                                      Invoices and Payments

 

6.1.                            Service Level Credits shall be payable in accordance with Section 6.2(b) of the MSOWMS.

 

6.2.                            USCC shall pay Service Fees and Approved Pass-Through Charges in accordance with the Agreement (including Section 3 of the Agreement).

 

6.3.                            Invoiced Entity. USCC shall designate whether USCC Services, LLC, or another USCC Affiliate shall receive invoices under this Agreement for a given portion of the Services, and the entity to be invoiced shall be specified in this Schedule C (e.g., USCC Services, LLC, may receive the invoices for Services provided for the benefit of USCC Affiliates, entities or business units located in the United States, and a USCC Affiliate may receive invoices for Services provided for the benefit of USCC Affiliates, entities or business units located outside of the United States); provided that USCC may in its discretion and without additional cost change the USCC entity to be invoiced and that will pay such invoice to another entity within the same tax jurisdiction upon [***] days’ notice if such change does not cause the tax treatment of the Fees to be paid under such invoices to change. Any such change shall be documented through the Change Control Procedures. After such designation, Provider shall invoice in accordance with requirements of the Affiliate, entity or business unit designated by USCC for the applicable portion of the Services designated by USCC.

 

3



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

6.4.                            Form of Invoices.  Provider’s invoices shall be in a form and format set forth in Attachment C-1 to this Schedule C, and shall contain detailed information regarding the Fees and other relevant items as reasonably required to substantiate the invoiced amounts, to comply with local tax requirements (including requirements regarding information to be stated in the invoices), to determine the accuracy of the charges or reimbursable expenses on each such invoice, applicable taxes charged in accordance with Section 3.7 of the Agreement and other information reasonably requested by USCC. USCC shall not be required to pay any Fees that are not invoiced within [***] days after the month in which the Services associated with such Fees were performed.

 

6.5.                            No Other Charges. Except as expressly set forth in the MSOWMS, including in an Exhibit or MSSOWs, all costs and expenses relating to Provider’s performance of the Services (including all costs and expenses related to the acquisition, maintenance and enhancement of software and equipment, under Provider’s responsibility set forth in Exhibit C-1 to Annex C to each MSSOW (Financial Responsibility Matrix), document reproduction and shipping, computers and office equipment used by Provider Personnel, and telephone and connectivity charges) are included in the Fees and shall not be charged to or reimbursed by USCC.

 

7.                                      Approved Pass-Through Charges

 

7.1.                            USCC shall only be obligated to reimburse Provider for Pass-Through Charges that meet all of the following criteria (the “Approved Pass-Through Charges”):

 

(a)                                 The expense is specified in the applicable MSSOW as an approved, reimbursable expense. For the avoidance of doubt, in accordance with Section 3.2 of this Schedule C and subject to the terms thereof, travel and associated living expenses are Approved Pass-Through Charges.

 

(b)                                 The expense is a necessary (as determined by USCC) part of satisfying a requirement of an agreed-upon MSSOW. For the avoidance of doubt, in accordance with Section 3.2 of this Schedule C and subject to the terms thereof, USCC hereby acknowledges that travel and associated living expenses are necessary expenses.

 

(c)                                  Provider has obtained explicit authorization for the expense per Section 3.4 of the Agreement. If expenses are not identified in the associated MSSOW, they must be approved in writing by USCC per Section 3.4 of the Agreement.  Once approved, new Approved Pass-Through Charges shall be deemed acceptable for the duration of the term of the applicable MSSOW.

 

(d)                                 The amount charged to USCC is no greater than the actual documented cost incurred by Provider.

 

(e)                                  The amount charged is supported by an original proof of purchase.

 

7.2.                            Any charge for any expense that does not meet all of the above criteria shall not be an Approved Pass-Through Charge and shall be rejected.

 

8.                                      Financial Responsibility for Non-Service Expenses

 

8.1.                            Exhibit C-1 of Annex C to each MSSOW indicates whether Provider or USCC is financially responsible for Personnel, software, Equipment, and Facilities.

 

8.2.                            Where responsibility is indicated as being Provider’s, the Service Fees include all costs related to the provision of such service, software, Equipment or other item.

 

4



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

8.3.                            As used in Exhibit C-1 of Annex C to each MSSOW, the following terms shall mean:

 

(a)                                 With regard to financial responsibility for Provider Personnel (including Transitioned Employees):

 

(i)                                     “Salary & Benefits” shall indicate which party is responsible for the payment of all salary, payroll, and other related expenses.

 

(ii)                                  “Travel” shall indicate which party is responsible for the payment of all incidental expenses related to travel which may be incurred related to performance of the Services.

 

(iii)                               “Training” shall indicate which party is responsible for paying for any training related expenses related to performance of the Services.

 

(iv)                              “Relocation” shall indicate which party is responsible for paying for any expenses incurred (as part of the party’s normal relocation policies) to move Personnel to a new location as may be required to perform the Services.

 

(v)                                 “Severance” shall indicate which party is responsible for paying severance related to the displacement of employees.

 

(vi)                              “Retention Payments” shall indicate which party is responsible for paying retention payments related to the displacement of employees.

 

(b)                                 With regard to financial responsibility for certain types of Equipment:

 

(i)                                     “Current Assets” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain existing Equipment (including procuring existing Equipment from USCC as may be required) related to the Services.

 

(ii)                                  “Refresh” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain replacement Equipment related to the Services.

 

(iii)                               “Cycle” shall indicate the maximum amount of time Equipment is permitted to be operational prior to being replaced with a new or enhanced version compliant with USCC technical specifications. For the avoidance of doubt, this shall not apply to Equipment for which USCC is financially responsible for procuring a replacement.

 

(iv)                              “Upgrade / Enhance” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain upgrades or enhancements to Equipment related to the Services.

 

(v)                                 “Growth” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain additional Equipment required to support an increased volume of Services.

 

(vi)                              “Maintenance” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain standard third party maintenance agreements required or recommended for the proper operation of Equipment related to the Services.

 

5



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(c)                                  With regard to financial responsibility for certain types of software:

 

(i)                                     “Current License” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain existing software licenses (including procuring existing software licenses from USCC as may be required) related to the Services.

 

(ii)                                  “Replacement SW” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain replacement software licenses related to the Services.

 

(iii)                               “SW Currency” shall indicate the oldest version of supported software permitted to be operational prior to being replaced with a new or enhanced version compliant with USCC technical specifications. For the avoidance of doubt, this shall not apply to software for which USCC is financially responsible for procuring a replacement.

 

(iv)                              “Release/Upgrade” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain upgrades or new releases of software related to the Services.

 

(v)                                 “Growth” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain additional software licenses required to support an increased volume of Services.

 

(vi)                              “Maintenance” shall indicate which party is financially responsible for the payment of expenses to procure and otherwise maintain standard third party maintenance agreements required or recommended for the proper operation of software related to the Services.

 

(d)                                 With regard to financial responsibility for certain types of Facilities:

 

(i)                                     “Current Assets” shall indicate which party is financially responsible for the payment of expenses for the procurement and upkeep of existing Facilities used to perform Services.

 

(ii)                                  “Refresh” shall indicate which party is financially responsible for the payment of expenses for the procurement and upkeep of replacement Facilities used to perform Services.

 

(iii)                               “Upgrade / Enhance” shall indicate which party is financially responsible for the payment of expenses for the procurement and upkeep of upgrades and enhancements to Facilities required for the proper performance of Services.

 

(iv)                              “Growth” shall indicate which party is financially responsible for the payment of expenses for the procurement and upkeep of additional Facilities required to support an increased volume of Services.

 

9.                                      Early Termination Fees

 

9.1.                            If USCC terminates a Statement of Work under Section 11.2(b) of the MSOWMS, the total Early Termination Fee for the specific MSSOW shall be calculated in accordance with Exhibit C-2 to Annex C to such MSSOW.

 

6



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

9.2.                            For the purpose of clarification, the foregoing Section 9.1 is not to be interpreted as providing USCC a right to terminate any Statement of Work without cause (unless the Statement of Work explicitly permits it).

 

7



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

ATTACHMENT C-1 TO SCHEDULE C

FORM OF PROVIDER’S INVOICES

 

[***]

 

Date:

01-APR-13

VAT Reg.:

IE 8297997N

 

To:

 

Invoice                                              130173

 

Number:                                      128526

 

Reference:

 

In accordance with

PO No. 166253

 

Managed Services Fees the month of April 2013

 

Amount:

 

USD

 

Notes:

 

 

For VAT accounting purposes, the amount invoiced is equivalent to: EUR

 

EUR.The exchange rate used is: 1 USD = .7801

 

Vat has not been charged as this invoice is outside the scope of VAT

 

Please remit payment within NET 30 days to:

 

[***]

 

Name: [***]

Authorized Signature: [***]

 

 

Title: Accounts Receivable

 

 

Registered Office First Floor Block S, Eastpoint Business Park. Dublin 3, Ire!and. Registered Number 297997

 

Attachment C-1 to Schedule C (MSOWMS)

 

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Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE D

Governance

 

1.                                      General

 

The objective of operational governance is for the parties to jointly manage, monitor and ensure operational results.  The parties’ respective representatives at various organizational levels will meet on a regular basis and on an ad hoc basis as necessary to ensure smooth operations and issue management.

 

1.1.                            Daily Operations Meeting.  The Daily Operations Meeting shall occur on every Business Day and will be attended via conference call by Provider’s key stakeholders from each of the Service Towers, respective USCC stakeholders, and optionally, Provider’s Service Partner and Client Business Executive (“CBE”).  Provider will provide to USCC the USCC TOPS Production Report Deliverable described in Annex H to an applicable MSSOW.  USCC will aggregate such data and content and will coordinate and lead each such meeting.

 

1.2.                            Weekly Operations Continuous Improvement Meeting.  The Weekly Operations Continuous Improvement Meeting shall occur once a week and will be attended via conference call by key stakeholders from each of the Service Towers, respective USCC stakeholders, Provider’s Service Partner and the CBE.  Provider will provide to USCC agreed-upon data (including the status of continuous improvement initiatives) for each such meeting.  USCC will aggregate such data and will coordinate and lead each such meeting.

 

1.3.                            Monthly Operations Review.  The Monthly Operations Review shall occur once a month at a USCC Facility or otherwise agreed-upon location and will be attended (a) in person by USCC’s Senior Director of IS Operations, Provider’s Customer Operations Manager, Provider’s Service Partner and Provider’s CBE; and (b) in person or via conference call, by USCC’s Vice President of Information Technology, Provider’s General Manager of Services to whom Provider’s Service Partner reports, Provider’s Division President responsible for the overall USCC relationship (the “Division President”), other key Provider stakeholders from each of the Service Towers and their respective counterparts from USCC. At least [***] Business Days prior to each such meeting, Provider will provide to USCC agreed-upon data.  USCC will aggregate such data and will coordinate and lead each such meeting.

 

1.4.                            Quarterly Operations Review and Annual Operations Review.  The Quarterly Operations Review shall occur once every three months at a time coordinated between USCC and Provider. One of every four such Quarterly Operations Review meetings shall be designated as an Annual Operations Review meeting. The attendees of the Monthly Operations Reviews (as well as USCC’s CTO) will attend the Quarterly Operations Review and Annual Operations Review, and will review aggregated performance results as well as forward-looking content.  At least [***] Business Days prior to each such meeting, Provider will provide to USCC agreed-upon data.  USCC will aggregate such data and content and will coordinate and lead each such meeting.

 

1.5.                            Ad Hoc Meetings.  The parties’ key stakeholders and the relevant Key Persons will attend and participate in ad hoc meetings related to operational issues or governance on an as-needed basis.

 

2.                                      Informal Dispute Resolution

 

2.1.                            Guiding Principles.

 

(a)                                 Except as otherwise provided in an MS Bundle, all disagreements between the parties shall be considered “Disputes” for resolution through the process described in this Section. Disputes include:

 

Schedule D (MSOWMS)

 

1



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(i)                                     Failure to agree on topics specified in the Agreement or MS Bundle;

 

(ii)                                  Controversy regarding the scope of any particular MSSOW or the Services in general;

 

(iii)                               Any disputed payments; or

 

(iv)                              Any other disagreement between the parties.

 

(b)                                 The parties shall first attempt to resolve a Dispute by submitting it to their counterparts at the lowest level of their respective organizations that is appropriate based upon the nature and severity of the Dispute.

 

(i)                                     The formal dispute resolution process described in the Agreement shall be invoked only after completing the Informal Dispute Resolution Process described in this Section and for which the outcome of such process is unsatisfactory to one or both of the parties.

 

(ii)                                  No Dispute resolved at a level below Level 3 (as defined in Section 3.2 of this Schedule D to the MSOWMS) shall have any impact on the terms and conditions of the Agreement or any MS Bundle.

 

2.2.                            Informal Dispute Resolution Process.  The Informal Dispute Resolution process shall proceed as follows:

 

(a)                                 The party identifying a Dispute shall notify the other party in writing of the details of such Dispute and the identity of the individual initiating the Dispute.

 

(b)                                 The categories for classifying Dispute resolution levels shall be as follows:

 

(i)                                     Level 1 Disputes. The appropriate USCC Operations and/or Infrastructure leader(s) (at a Manager and/or Senior Manager level) and Provider’s Customer Operations Manager shall attempt to resolve each Level 1 Dispute. If a Level 1 Dispute is not resolved within [***] Business Days after a party received notification of such Dispute, either party may elect to escalate and recategorize the Dispute as a Level 2 Dispute by providing written notice thereof to the other party.

 

(ii)                                  Level 2 Disputes. The appropriate USCC Operations and/or Infrastructure leader(s) (at a Director level) and Provider’s Service Partner shall attempt to resolve each Level 2 Dispute. If a Level 2 Dispute is not resolved within [***] Business Days after a party received notification of such Dispute (or if the Dispute was recategorized as a Level 2 Dispute, [***] Business Days after the date of such recategorization), either party may elect to escalate and recategorize the Dispute as a Level 3 Dispute by providing written notice thereof to the other party.

 

(iii)                               Level 3 Disputes. The appropriate USCC Operations and/or Infrastructure leader(s) (at a Senior Director level) and Provider’s CBE shall attempt to resolve each Level 3 Dispute. If a Level 3 Dispute is not resolved within [***] Business Days after a party received notification of such Dispute (or if the Dispute was recategorized as a Level 2 Dispute, [***] Business Days after the date of such recategorization), either party may elect to escalate and recategorize the Dispute as a Level 4 Dispute by providing written notice thereof to the other party.

 

2



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

(iv)                              Level 4 Disputes. USCC’s Vice President of Information Technology shall consult with Provider’s Division President regarding each Level 4 Dispute. After such consultation, USCC’s Vice President of Information Technology shall determine the appropriate resolution. Such resolution shall be considered the final resolution of such Level 4 Dispute for purposes of this Informal Dispute Resolution process. If, after any such resolution of a Level 4 Dispute by USCC’s Vice President of Information Technology, Provider notifies USCC that the Dispute is not resolved to Provider’s satisfaction, such Dispute will be resolved pursuant to Section 11.17 of the Agreement.

 

(c)                                  Each Dispute shall be categorized as follows:

 

(i)                                     If the Dispute is initiated by a USCC Operations and/or Infrastructure Senior Director or higher organizational level or by Provider’s CBE or higher organizational level, then such Dispute shall be considered a “Level 3 Dispute.”

 

(ii)                                  If the Dispute is initiated by a USCC Operations and/or Infrastructure Director or Provider’s Service Partner, then such Dispute shall be considered a “Level 2 Dispute.”

 

(iii)                               If the Dispute is initiated by anyone other than those specified in Section 2.2(c)(i) or 2.2(c)(ii), then such Dispute shall be considered a “Level 1 Dispute.”

 

3.                                      Defect Dispute Resolution Process

 

3.1.                            This Section 3 sets forth the process to be followed for resolving Disputes regarding whether a Defect exists.

 

3.2.                            If the parties disagree about whether a ticket relates to a Defect as opposed to some other issue or problem (if any), the resolution of which is not included in the scope of Services, then the ticket will be deemed to relate to a “Disputed Defect.”

 

3.3.                            Provider will identify each ticket relating to a Disputed Defect and shall describe the rationale for not accepting it as a Defect and/or why the resolution of the ticket is not already included in the scope of the Services.

 

3.4.                            [***], the Disputed Defect Resolution Board will meet to review Disputed Defects. The Disputed Defect Resolution Board will consist of Provider’s Customer Operations Manager and USCC’s Production Defect Manager.

 

3.5.                            For each Disputed Defect, the Disputed Defect Resolution Board will use the definition of a Defect to try and resolve the Disputed Defect by determining which of the following actions will be taken with respect to such Disputed Defect:

 

(a)                                 Approve as a Defect, in which case the ticket will (i) no longer be deemed a Disputed Defect and (ii) be handled in accordance with the Defect Resolution process.

 

(b)                                 Approve as a Request (as defined in Appendix F to the MSOWMS), in which case the ticket will (i) no longer be deemed a Disputed Defect and (ii) be handled in accordance with the Change Control Procedures set for in Appendix F to the MSOWMS.

 

(c)                                  Cancel the Disputed Defect, in which case the ticket will no longer be deemed a Disputed Defect and no further actions will be taken with regard to such ticket.

 

(d)                                 Confirm as a Disputed Defect and escalate to the Informal Dispute Resolution process as a Level 2 Dispute, as described in Section 2.2(b)(ii) of this Schedule D to the MSOWMS.

 

3.6.                            At any point during the Informal Dispute Resolution process in Section 2 herein, the parties can follow the process in Section 3.7 herein.

 

3



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3.7.                            If the parties are unable to agree upon the disposition of such Disputed Defect within a period of [***] Business Days after the escalation set forth in Section 3.5(d) of this Schedule D to the MSOWMS (the “First Escalation Period”), then at any time after the First Escalation Period, either party may escalate the disposition of such Disputed Defect to the supervisors of the parties’ USCC Operations and/or Infrastructure Director(s) and appropriate Provider’s Service Partner (the “Supervisors”). If the Disputed Defect is escalated to the Supervisors, and the Supervisors are unable to agree upon the disposition of such Disputed Defect within a period of [***] Business Days thereafter (the “Second Escalation Period”), then at any time after the Second Escalation Period, either party may notify the other party in writing that the Supervisors are unable to resolve the matter. Within [***] Business Days after such written notice, such Disputed Defect shall be submitted to arbitration in accordance with the terms and conditions set forth in Section 11.17(b) of the Agreement, except that (a) such arbitration shall be conducted by one arbitrator [***] unless [***] refuses or the parties are otherwise unable to reach an agreement with him, in which case the parties shall agree upon the arbitrator on or before January 31, 2015), (b) the arbitrator shall render a decision regarding the disposition of such Disputed Defect within [***] Business Days after such Disputed Defect is submitted to arbitration, during which time the parties shall have the opportunity to present their positions to the arbitrator, and (c) the arbitrator shall also determine whether the losing party failed to act reasonably in contesting such Disputed Defect.  If the arbitrator determines that the losing party failed to act reasonably in contesting such Disputed Defect, then the losing party shall bear the entire cost of the arbitration including, without limitation, the other party’s reasonable attorneys’ fees and expenses.

 

3.8.                            As soon as the disposition of the Disputed Defect is agreed upon and authorized, Provider will reflect any required updates to the ticket.

 

4



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE E

Disaster Recovery and Business Continuity

 

1.                                      Introduction

 

This Schedule E outlines (i) the Services Provider will perform with respect to the USCC Disaster Recovery Plan, and (ii) Provider’s responsibilities for developing and implementing plans to respond to Provider Disastrous Incidents (as those terms are hereafter defined).

 

1.1.                            Definitions.  For the purposes of this Schedule E and the MSOWMS, the following terms shall have the meanings indicated.

 

In the tables in this Schedule E, “Perform” or “P” means that the party identified as “Perform” for an activity is responsible for the successful and appropriate completion of such activity.

 

In the tables in this Schedule E,  “Approve” or “A” means that the applicable activity performed by the “Perform” party will be subject to the approval of the “Approve” party.

 

“Provider Combination Disastrous Incident” means an event that: (i) is outside the control of Provider; (ii) physically affects or impacts both a Provider Facility and the Provider Personnel working at the Provider Facility; (iii) prevents or materially degrades Provider’s ability to use the Provider Facility to deliver Services under the applicable MSSOW; and (iv) prevents or materially degrades Provider Personnel’s ability to report for work at a Provider Facility or to work remotely from another location; e.g., a major tornado in the area where a Provider Facility is located that severely injures several Provider Personnel and destroys the homes of other Provider Personnel and causes damage to the Provider Facility so that temporarily it cannot be used to provide Services.

 

“Provider Disaster Recovery Plan” or “P/DRP” means the comprehensive plan developed, periodically revised, maintained, tested, and where necessary implemented by Provider to recover from and provide business continuity following one or more Provider Disastrous Incidents.

 

“Provider Facility” means those Provider Service Locations identified in Section 3 of this Schedule E.

 

“Provider Disastrous Incident” means individually a Provider Facilities Disastrous Incident, Provider Personnel Disastrous Incident or Combination Provider Disastrous Incident and “Provider Disastrous Incidents” means collectively any combination of the foregoing.

 

“Provider Facility Disastrous Incident” means an event that: (i) is outside the control of Provider; (ii) physically affects or impacts a Provider Facility or the network connectivity of such Provider Facility; (iii) prevents or materially degrades Provider’s ability to use the Provider Facility or such facility’s network connectivity to deliver Services under an MSSOW; but (iv) does not otherwise affect Provider Personnel; e.g., a fire or explosion at a Provider Facility that prevents Provider Personnel assigned to work at the Provider Facility from performing Services.

 

“Provider Personnel Disastrous Incident” means an event that: (i) is outside the control of Provider; (ii) prevents or materially degrades Provider Personnel’s ability to report for work to provide Services at a Provider Service Location or to provide Services remotely from another location, and (iii) is not a Provider Facility Disastrous Incident, e.g. a major snow storm in the area where a Provider Service Location is located that prevents Provider Personnel from reporting for work to provide Services at the Provider Service Location or providing Services from home or another location where the Provider Personnel may report for work.

 

Schedule E (MSOWMS)

 

1



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

“USCC Disaster Recovery Plan” or “U/DRP” means the comprehensive plan developed, periodically revised, maintained, tested and where necessary implemented by USCC to recover from a disaster declared by USCC in accordance with the terms thereof.

 

1.2.                            Testing.  A test in accordance with the applicable P/DRPs and U/DRP will be carried out successfully by Provider [***].  Additional tests including disaster recovery planning/analysis may be requested by USCC up to [***]in the event of significant changes which affect the recovery capability.

 

1.3.                            Standards.  Provider shall follow the ISO 22301 standard, or such similar standard in accordance with Amdocs’ policy (which may change from time to time, at Provider’s sole discretion), to the extent it applies to Provider’s responsibilities under this Schedule E.

 

2.                                      USCC Processing Locations

 

This Section 2 details Amdocs’ support for the U/DRP. USCC is accountable and responsible for the technical disaster recovery solution, replicating the Production Environment and its associated databases from the primary production data processing center to the disaster recovery data processing center. The Provider will perform Services for the Production Environment at the primary production data processing center and for Production Environment at the disaster recovery data processing center after USCC’s technical disaster recovery solution has been successfully executed following a disaster.

 

2.1               General Obligations

 

#

 

Descriptions

 

Provider

 

USCC

2.1.1

 

Provide management of the overall U/DRP

 

 

 

[***]

2.1.2

 

Communicate to Provider changes in the business requirements affecting the U/DRP and request necessary changes thereto.

 

 

 

[***]

2.1.3

 

Review the U/DRP with Provider no less than [***]. Update the U/DRP as necessary due to U/DRP review and recommendations or address changes in the Production Environment or disaster recovery strategy.

 

[***]

 

[***]

2.1.4

 

Provide USCC with changes to the U/DRP related to the Services per the applicable MSSOW.

 

[***]

 

[***]

2.1.5

 

Provide input to [***] assessment and risk analysis to provide industry best practice disaster management and recovery plans appropriate to the Services.

 

[***]

 

[***]

2.1.6

 

Develop detailed roles and responsibilities matrix for all parties involved in Provider’s disaster recovery planning, maintenance and execution of plans for the Services. Review and update [***] or as otherwise required.

 

[***]

 

[***]

 

2.2               Disaster Recovery Planning (Development/Document)

 

#

 

Descriptions

 

Provider

 

USCC

2.2.1

 

Perform [***] assessment and risk analysis for Services. Prioritize recovery of the Services. Recommend improvements in recovery time objectives (“RTOs”) and recovery point objectives (“RPOs”).

 

[***]

 

[***]

2.2.2

 

Create and maintain the Provider portion of the U/DRP for all Services

 

[***]

 

[***]

 

2



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

#

 

Descriptions

 

Provider

 

USCC

2.2.3

 

Develop the Provider portion of a U/DRP for the Services provided at USCC Service Locations.

 

[***]

 

[***]

2.2.4

 

Coordinate and manage planning meetings with USCC staff to align and communicate all tasks, timelines, dependencies and goals.

 

[***]

 

[***]

 

2.3               Disaster Recovery Testing (Evidence and Engagement)

 

#

 

Descriptions

 

Provider

 

USCC

2.3.1

 

After an update to an existing U/DRP, or the creation of a new U/DRP, participate in a table top disaster recovery simulation exercise to test workability.

 

[***]

 

[***]

2.3.2

 

Participate with USCC and USCC business unit personnel in U/DRP planning.

 

[***]

 

 

2.3.3

 

Participate in scheduled testing of the Provider portion of the U/DRP testing. Update the Provider portion of existing U/DRP as necessary to address changes required as a result of the U/DRP tests.

 

[***]

 

[***]

2.3.4

 

Perform application recovery activities, including restoring applications, checking data validity, executing test scripts, and testing functionality.

 

[***]

 

[***]

2.3.5

 

Should the Provider portion of any existing or new U/DRP fail to meet any test criteria within [***] days, provide a remediation plan and include a schedule to revalidate and test the remediation. Update the Provider portion of the U/DRP as necessary to address the remediation and store the updated U/DRP in the central repository.

 

[***]

 

[***]

2.3.6

 

Make reasonable efforts to resolve issues encountered during the Provider portion of U/DRP tests.

 

[***]

 

 

2.3.7

 

In accordance with the U/DRP provide support to meet all RPO and RTO objectives related to application recovery. Provide and configure the Services and Systems such that a disaster will only interrupt such Services and Systems for a time no greater than the USCC defined RTOs and loss of data not to exceed USCC defined RPOs.

 

[***]

 

[***]

2.3.8

 

Participate in meetings relating to disaster recovery test /retest /exercise, and follow up on any related disaster recovery test /retest /exercise activity as applicable.

 

[***]

 

[***]

 

2.4          Execution (Actual Disaster)

 

#

 

Descriptions

 

Provider

 

USCC

2.4.1

 

Execute the Provider portion of the U/DRP in the event of a USCC declared disaster in accordance with USCC’s disaster recovery process and meet the specified RTOs and RPOs.

 

[***]

 

 

 

3



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3                 Provider Disastrous Incidents

 

(a)   Provider Facilities

 

This Section 3 refers to the P/DRPs with respect to the Services provided at the following Provider Service Locations (“Provider Facilities”):  (i) Pune, India, and (ii) Champaign, Illinois.  Provider will provide the P/DRP for the Provider Facilities and supporting documentation within [***] days following the applicable MSSOW Commencement Date and make future modified copies available upon USCC’s request.

 

(b)   Provider Personnel Disastrous Incidents

 

The P/DRPs shall include target times for restoration of Services following the occurrence of a Provider Personnel Disastrous Incident to the performance levels of such Services prior to the occurrence of such Provider Personnel Disastrous Incident, depending on (i) the duration of the Provider Personnel Disastrous Incident and (ii) the scale of such incident, measured by the percentage of Provider Personnel providing Services being impacted by such incident.  Such restoration target times are specified in the following matrix and exclude the time that USCC may require to complete the on-boarding process for new Provider Personnel (if any), including, but not limited to, the provision of credentials to allow such new Provider Personnel to access the USCC network.

 

 

Notwithstanding the aforementioned, Provider shall recover the following subset of the Services no later than [***] following the occurrence of a Provider Personnel Disastrous Incident: (i) restoration of Severity 1 Incidents and Severity 2 Incidents; (ii) billing operations; and (iii) Service-impacting Stuck Order management.  Further, so long as less than [***]% of Provider Personnel providing Services are affected by a Provider Personnel Disastrous Incident, Provider shall

 

4



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

continue to provide restoration for Severity 1 Incidents and Severity 2 Incidents at the same level as prior to the Provider Personnel Disastrous Incident.

 

If requested by USCC, Provider shall share with USCC the names of Provider Personnel affected by a Provider Personnel Disastrous Incident.

 

(c)   Provider Facility Disastrous Incidents

 

The P/DRPs shall provide that, starting on July 1, 2015, upon the occurrence of a Provider Facility Disastrous Incident, Services shall be restored within [***] following the occurrence of such incident.

 

(d)   Provider Combination Disastrous Incidents

 

Upon the occurrence of a Provider Combination Disastrous Incident, Provider shall recover the Services within the longer of: (i) the applicable recovery target time set forth in section 3(b) for a Provider Personnel Disastrous Incident having the percentage of Provider Personnel affected by the Provider Combination Disastrous Incident; and (ii) [***].

 

(e)   Other

 

Without limiting Provider’s obligations under this Schedule E, whenever a Provider Disastrous Incident causes Provider to allocate limited resources between or among Provider’s customers, USCC shall receive at least the same treatment as all other Provider’s customers.

 

For the avoidance of doubt, the recovery target times herein shall not alter or otherwise modify any of the exceptions set forth in Schedule B or Exhibit B-1 to Annex B of an applicable Managed Services Statement of Work.

 

3.1                               General Obligations

 

#

 

Descriptions

 

Provider

 

USCC

3.1.1

 

Provide coordination and management of the P/DRPs for all Provider Service Locations.

 

[***]

 

 

3.1.2

 

Communicate to Provider, changes in the business requirements affecting the P/DRPs and request necessary changes thereto.

 

 

 

[***]

3.1.3

 

Review the P/DRPs no less than [***]. Update P/DRPs as necessary due to P/DRP review and recommendations or address changes in the Production Environment or strategies for recovering from Provider Disastrous Incidents.

 

[***]

 

[***]

3.1.4

 

Maintain and keep track of all changes to the P/DRPs, no less than [***] versions.

 

[***]

 

 

3.1.5

 

Develop detailed roles and responsibilities matrix for all Provider Personnel involved in performing Services affected by the P/DRPs, and the maintenance and execution thereof. Review and update roles and responsibilities matrix [***] or as required.

 

[***]

 

 

3.1.6

 

For each Provider Facility, document and deliver a process to be used in keeping the applicable P/DRPs current and viable following standards set forth in Section 1.3 of this Schedule E to the MSOWMS.

 

[***]

 

[***]

 

5



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

3.2                               Recovery Planning (Development/Document)

 

#

 

Descriptions

 

Provider

 

USCC

3.2.1

 

Document recovery requirements based upon the Services.  Provide recovery time objectives (“RTOs”) and recovery point objectives (“RPOs”).

 

[***]

 

[***]

3.2.2

 

Document and deliver a P/DRP for each Provider Facility.

 

[***]

 

[***]

3.2.3

 

Develop a P/DRP for the Services at each Provider Facility; obtain USCC approval for each P/DRP. P/DRPs are to be stored in a repository accessible by Amdocs during a Provider Disastrous Incident.  The P/DRP for each Provider Facility will follow the standards set forth in Section 1.3 of this Schedule E to the MSOWMS.

 

[***]

 

[***]

3.2.4

 

Coordinate and manage planning meetings with USCC staff to align and communicate all tasks, timelines, dependencies and goals.

 

[***]

 

[***]

3.2.5

 

Create, maintain, and update a document which provides an overview of the P/DRP testing program for the Services at each Provider Facility and obtain USCC’s approval the document.

 

[***]

 

[***]

 

3.3                               Recovery Testing (Evidence and Engagement)

 

#

 

Descriptions

 

Provider

 

USCC

3.3.1

 

Perform scheduled P/DRP tests and provide results in a USCC-approved format within [***] days of test completion that includes

(i)            Identified deficiencies,

(ii)           Recovery Time Objective / Recovery Point Objective (RTO / RPO) successes and failures

(iii)          Timeline of recovery activities;

Develop plans within [***] days of test completion for mitigating any deficiencies identified during the testing of the P/DRPs for USCC’s review and approval. Update existing P/DRPs as necessary after USCC’s approval of the Provider’s mitigation plan, to address material changes in P/DRP tests.

 

[***]

 

[***]

3.3.2

 

Coordinate with USCC to oversee or perform testing during P/DRP tests.

 

[***]

 

[***]

3.3.3

 

Create, maintain, and update an approved document which provides an overview of the P/DRP testing program at the Provider Facilities.

 

[***]

 

[***]

3.3.4

 

Should any existing or new P/DRP fail to meet any test criteria, within [***] days, provide a remediation plan and include a schedule to revalidate and test the remediation. Update the P/DRP as necessary to address the remediation and store the updated P/DRP in the central repository.

 

[***]

 

[***]

 

6



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

#

 

Descriptions

 

Provider

 

USCC

3.3.5

 

In accordance with P/DRP, provide support to meet all RPO and RTO objectives related to application recovery. Provide and configure the Services and Systems such that a Provider Disastrous Incident will only interrupt such Services and Systems for a time no greater than the USCC defined RTOs and loss of data not to exceed USCC defined RPOs.

 

[***]

 

[***]

3.3.6

 

Participate in meetings relating to recovery test /retest /exercise, and follow up on any related recovery test /retest /exercise activity if applicable.

 

[***]

 

[***]

3.3.7

 

Perform tests as defined in the approved P/DRP for the in-scope services at the Provider Facilities, annually.

 

[***]

 

[***]

 

3.4          Execution (Actual Provider Disastrous Incident)

 

#

 

Descriptions

 

Provider

 

USCC

3.4.1

 

Advise USCC of incidents or events that may impact USCC’s business.

 

[***]

 

[***]

3.4.2

 

In accordance with the P/DRPs, provide and coordinate with USCC regarding all stages of Provider Disastrous Incident reporting (e.g. executing call trees, communication protocols, etc.), from notification or knowledge of the Provider Disastrous Incident through and including resuming normal operations

 

[***]

 

[***]

3.4.3

 

Provide resources who will perform the Provider-required P/DRP activities throughout the period of time that the Provider Disastrous Incident affects the delivery of Services until normal activities are restored.

 

[***]

 

[***]

3.4.4

 

Communicate appropriate messages regarding the Provider Disastrous Incident to authorized users according to USCC defined process and audience.

 

[***]

 

[***]

3.4.5

 

In accordance with P/DRPs, provide support to meet all agreed RPO and RTO objectives. Provide and configure in scope Services and Systems to ensure a Provider Disastrous Incident will only interrupt these Services and Systems for a time no greater than the USCC defined RTOs and loss of data not exceed USCC defined RPOs.

 

[***]

 

 

3.4.6

 

Participate in meetings relating to actual Provider Disastrous Incidents, and follow up on any required actions, as applicable.

 

[***]

 

[***]

 

7



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

SCHEDULE F

Service Locations

 

1.              Service Language

 

All Services performed by Provider will be in the English language.

 

2.              Service Locations

 

2.1 The table below specifies the addresses of USCC offices where Provider will perform Services for the Service Towers indicated:

 

Location

 

Address

 

Service Tower

USCC, Bensenville,
Illinois

 

USCC
1101 Tower Lane,
Bensenville, IL 60106
United States of America

 

[***]
[***]
[***]
[***]
[***]

USCC, Wood Dale,
Illinois

 

USCC
120 E. Irving Park Road
Wood Dale, IL 60191
United States of America

 

[***]
[***]
[***]
[***]


USCC, Madison,
Wisconsin

 

USCC
5117 W. Terrace Drive,
Madison, WI 53718
United States of America

 

[***]
[***]
[***]

 

2.2 The table below specifies the addresses of Provider offices where the Provider may perform Services for the Service Towers indicated:

 

Location

 

Address

 

Service Tower

Amdocs, Champaign,

Illinois

 

2109 Fox Drive
Champaign, IL 61820

United States of America

 

[***]

[***]

[***]

[***]

[***]

Amdocs, Montreal,

Quebec

 

2351 Alfred Nobel, 2nd Floor
Montreal, Quebec H4S 2A9
Canada

 

[***]

[***]

[***]

[***]

[***]

Amdocs, Raanana,

Israel

 

8 Hapnina St.
Ra’anana, 43000

 

[***]

[***]

 

Schedule F (MSOWMS)

 

1



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

Location

 

Address

 

Service Tower

 

 

Israel

 

 

Amdocs, Sderot,

Israel

 

Sha’ar Hanegev Industrial Zone,

Sderot

Israel

 

[***]

[***]

Amdocs, Nazareth,

Israel

 

Hakfitza St.

Nazareth 16000
Israel

 

[***]

[***]

[***]

[***]

Amdocs, Pune,

India

 

CyberCity Tower 2,
Magarpatta City, Hadapsar
Pune, 411013
India

 

[***]

[***]

[***]

[***]

Amdocs, Gurgaon,

India

 

Tower C, Building No.3, Unitech Infospace,
Sector-21, Old Delhi-Gurgaon Road,
Dundahera, Gurgaon (Haryana), 122001 
India

 

[***]

[***]

[***]

[***]

[***]

Amdocs, Hanoi

Vietnam

 

Suite 1004, 10th floor, Pacific Place Building
83B Ly Thuong Kiet Str. Hoan Kiem Dist.
Hanoi, Vietnam

 

 

Amdocs Sao Paulo,

Sao Paulo

Brazil

 

Amdocs São Paulo
Rua Bandeira Paulista, 702 - Jardim Paulista
São Paulo 04532-010
Brazil

 

 

Amdocs, Mexico City,

Mexico

 

Ejército Nacional 904, 5o. Piso
Col. Palmas Polanco
Mexico, D.F. 11560
Mexico

 

 

Amdocs, Manila,

Phillipines

 

12F Net One Center Bldg.
Bonifacio Global City
Taguig 1634, Metro Manila
Phillipines

 

 

Amdocs,

Chile

 

Avenida del condor 720, 4th floor, Ciudad Empresarial, Santiago

 

 

 

2



 

Information marked with “[***]” has been omitted and filed separately with the Securities and Exchange Commission pursuant to a request for Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended.

 

Location

 

Address

 

Service Tower

 

 

Chile

 

 

 

3



 

 

Exhibit 10.27

 

 

8410 W. Bryn Mawr Avenue
Chicago, IL 60631-3486

773 399 8900 p

www.uscellular.com

 

 

March 3, 2014

 

Ms. Deirdre Drake

 

Dear Deirdre:

 

We are pleased to extend an offer for you to join U.S. Cellular Corporation as the Senior Vice President and Chief Human Relations Officer (CHRO) reporting to the CEO. We hope that you accept this offer and start at your earliest convenience but no later than April 15th. Upon acceptance, your appointment as an officer is subject to the approval of the U.S. Cellular Board of Directors.

 

This letter contains our complete offer of employment to you. Your starting salary will be $14,423, paid bi-weekly, ($375,000 annualized) and will be subject to all applicable withholdings. Your check or direct deposit notification will be mailed to you at your address of record. You will be eligible for an annual performance review and given consideration for a salary increase in March, 2015.

 

You will be eligible for participation in our annual bonus program and will have a target bonus for 2014 equal to 45% of your 2014 annual salary. Any bonus earned for 2014 is scheduled to be paid in March, 2015, provided you are an associate in good standing at that time.

 

Assuming your start date with U.S. Cellular is prior to April 15, 2014, you will be eligible to participate in the company's Long-Term Incentive Plan (LTIP) with an initial award of $187,500 worth of non-qualified stock options. The exercise price of these options and the number-of options granted will be determined by the closing price of a share of U.S. Cellular stock on the later of (i) the date that the Long Term Incentive Compensation Committee of the Board of Directors and the full Board of Directors approves your grant and (ii) the date you begin your employment with U.S. Cellular (the “Grant Date'”). The options will vest in three (3) installments (33-1/3% each year) over three years. Participation in this plan also includes an opportunity for you to receive future stock options and restricted stock units (RSUs) awards which historically are granted on the first trading day of April each year.

 

In addition, on the Grant Date the Company will issue to you $400,000 of RSUs which will vest three (3) years after the date you begin your employment with U.S. Cellular.  Vesting is contingent upon your being an associate of U.S. Cellular or an affiliate at that time. The number of RSUs to be issued will be determined using the closing share price on the date you begin your employment with U.S. Cellular.

 

In subsequent years, assuming U.S. Cellular continues its LTIP in its current form with the same base pay multiples, your target Long Term Incentive (LTI) value will be 100% of your annual salary. This assumes that the Company and you meet certain performance targets.  If we maintain the current equity award vehicles and allocations and certain performance targets are met, 50% of your LTI value will be paid. as stock options and 50% will be paid as RSUs.  For any LTI awards made as part of the annual grant in April 2015, your RSU award target allocation typically would be prorated based on your date of hire during 2014. If you start before April 15, 2014, your target allocation will be 100% of the target annual RSU award.

 

U.S. Cellular provides an excellent benefits package, including group insurance, 401(k) plan participation, pension, a Supplemental Executive Retirement Program (SERP) and flexible spending accounts. Also, as a member of senior management, you are eligible to participate in two separate salary and bonus deferral programs.  Additional information regarding these programs, as well as U.S. Cellular's complete benefits program, will be discussed with you at the time of hire.

 

We understand that making a move to follow your career aspirations isn't always easy. To assist you with the transition, we would like to offer relocation benefits which include up to six (6) months of temporary housing in the Chicagoland area, reimbursement of costs to move and store your personal goods for that period and any costs related to ending your current apartment lease. Additionally the Company will reimburse you up to $25,000 for professional tax planning and assistance in connection with your 2014 Federal and State income taxes.   If you voluntarily leave your employment with U.S. Cellular within one (1) year of the date you begin employment with U.S. Cellular, you will be required to repay 100% of the total relocation dollars reimbursed and/or advanced

 


 

 

including all expenses that were directly billed to U.S. Cellular. Please contact Russ Nykaza, Senior Director- Talent Management, at 773-399-4105 to discuss in detail.

 

This offer is expressly contingent upon the acceptable results of a pre-employment drug screening. Failure to submit to a drug screen within 48 hours of the acceptance of this offer or a confirmed positive drug test shall result In the withdrawal of the employment offer and denial of employment.

 

This offer is also contingent upon the background check results provided by our third-party administrator, Orange Tree Employment Screening, and upon your ability to prove your identity and eligibility to be employed in compliance with the Immigration Reform and Control Act of 1986, At the time of hire, you will be provided with a comprehensive list of acceptable documents, which may be utilized to comply with the requirements of this federal law, as well as a Federal I-9 form, which you must complete.

 

In addition, this offer is contingent upon you completing the USCC Payroll Corporation Confidentiality/Non-Solicitation/Non Competition Agreement.  It is important that you understand all terms and conditions stated in the Agreement, and we will be happy to review the details with you directly. By signing below, you also represent to U.S. Cellular that you are not subject to any confidentiality, non­ solicitation, non-competition or similar covenants with any former employer.

 

To accept our invitation and as a condition of employment we ask that you please sign and return this letter. A second copy of this letter is provided for your records.

 

On behalf of all of us at U.S. Cellular, we welcome you, and we look forward to a successful partnership with you.

 

Sincerely,

 

/s/ Kenneth R. Meyers

 

Accepted and agreed:

 

/s/ Deirdre Drake                                                Date:    3/14/14      
     Deirdre Drake
  

 

 


 

 

 

  

  

  

  

  

  

  

  

  

  

  

  

  

Exhibit 12

UNITED STATES CELLULAR CORPORATION

RATIO OF EARNINGS TO FIXED CHARGES (1)

For the Year Ended December 31,

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(Dollars in thousands)

2014 

  

2013 

  

2012 

  

2011 

  

2010 

EARNINGS:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Income before income taxes (2)

$

 (58,704) 

  

$

 257,656 

  

$

 205,053 

  

$

 312,822 

  

$

 241,116 

Add (deduct):

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Equity in earnings of unconsolidated

  entities

  

 (129,764) 

  

  

 (131,949) 

  

  

 (90,364) 

  

  

 (83,566) 

  

  

 (97,318) 

  

Distributions from unconsolidated

  entities

  

 112,336 

  

  

 125,660 

  

  

 84,417 

  

  

 91,768 

  

  

 100,359 

  

Amortization of capitalized interest

  

 6,116 

  

  

 3,704 

  

  

 855 

  

  

 613 

  

  

 492 

  

Income attributable to noncontrolling

  interests in subsidiaries that do not have

  fixed charges

  

 (1,763) 

  

  

 (6,575) 

  

  

 (30,122) 

  

  

 (24,247) 

  

  

 (23,869) 

  

  

  

  

 (71,779) 

  

  

 248,496 

  

  

 169,839 

  

  

 297,390 

  

  

 220,780 

Add fixed charges:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated interest expense (3)

  

 57,386 

  

  

 43,963 

  

  

 42,393 

  

  

 65,614 

  

  

 61,555 

  

Interest portion (1/3) of consolidated

  rent expense

  

 50,791 

  

  

 54,019 

  

  

 61,305 

  

  

 57,187 

  

  

 54,356 

  

  

  

$

 36,398 

  

$

 346,478 

  

$

 273,537 

  

$

 420,191 

  

$

 336,691 

FIXED CHARGES:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated interest expense (3)

$

 57,386 

  

$

 43,963 

  

$

 42,393 

  

$

 65,614 

  

$

 61,555 

  

Capitalized interest

  

 6,236 

  

  

 18,382 

  

  

 17,930 

  

  

 10,064 

  

  

 2,446 

  

Interest portion (1/3) of consolidated

  rent expense

  

 50,791 

  

  

 54,019 

  

  

 61,305 

  

  

 57,187 

  

  

 54,356 

  

  

  

$

 114,413 

  

$

 116,364 

  

$

 121,628 

  

$

 132,865 

  

$

 118,357 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

RATIO OF EARNINGS TO FIXED CHARGES

  

*

  

  

 2.98 

  

  

 2.25 

  

  

 3.16 

  

  

 2.84 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(1)

Considering, among other things, recent significant divestitures and an increasing amount of rental income in proportion to gross rent expense, U.S. Cellular revised its approach in 2014 in calculating the above ratios to use gross rent expense, rather than net rent expense, for estimating the interest portion of rent expense.  Prior years have been revised to conform to the 2014 presentation.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(2)

Includes gain on sale of business and other exit costs, net of $32.8 million and $246.8 million in 2014 and 2013, respectively, and loss on sale of business and other exit costs, net of $21.0 million in 2012.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Includes gain on license sales and exchanges of $113.0 million, $255.5 million and $11.8 million in 2014, 2013 and 2011, respectively.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Includes gain on investments of $18.6 million in 2013, loss on investments of $3.7 million in 2012 and gain on investments of $11.4 million in 2011.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(3)

Interest expense on income tax contingencies is not included in fixed charges.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

*

Earnings for the year ended December 31, 2014 were inadequate to cover Fixed charges by $78.0 million.

 

 


 

 

 

   

Exhibit 13

     

United States Cellular Corporation and Subsidiaries

     

Financial Reports Contents

 
     

Management’s Discussion and Analysis of Results of Operations and Financial Condition  

1

Overview

1

Regulatory Matters

3

Results of Operations  

6

Inflation  

14

Recently Issued Accounting Pronouncements  

14

Liquidity and Capital Resources  

14

Application of Critical Accounting Policies and Estimates  

20

Certain Relationships and Related Transactions  

25

Private Securities Litigation Reform Act of 1995 Safe Harbor Cautionary Statement

26

Market Risk  

29

Consolidated Statement of Operations  

30

Consolidated Statement of Cash Flows  

31

Consolidated Balance Sheet—Assets  

32

Consolidated Balance Sheet—Liabilities and Equity  

33

Consolidated Statement of Changes in Equity  

34

Notes to Consolidated Financial Statements  

37

Reports of Management  

66

Report of Independent Registered Public Accounting Firm  

68

Selected Consolidated Financial Data  

69

Consolidated Quarterly Information (Unaudited)  

70

Shareholder Information  

72

 


 

Table of Contents 

 

United States Cellular Corporation

Management’s Discussion and Analysis of Financial Condition and Results of Operations

 

 

United States Cellular Corporation (“U.S. Cellular”) owns, operates and invests in wireless markets throughout the United States.  U.S. Cellular is an 84%‑owned subsidiary of Telephone and Data Systems, Inc. (“TDS”).

 

The following discussion and analysis should be read in conjunction with U.S. Cellular’s audited consolidated financial statements and the description of U.S. Cellular’s business included in Item 1 of the U.S. Cellular Annual Report on Form 10-K (“Form 10-K”) for the year ended December 31, 2014.  The discussion and analysis contained herein refers to consolidated data and results of operations, unless otherwise noted.

 

OVERVIEW

 

The following is a summary of certain selected information contained in the comprehensive Management’s Discussion and Analysis of Financial Condition and Results of Operations that follows.  The overview does not contain all of the information that may be important.  You should carefully read the entire Management’s Discussion and Analysis of Financial Condition and Results of Operations and not rely solely on the overview.

 

In its consolidated operating markets, U.S. Cellular serves approximately 4.8 million customers in 23 states. As of December 31, 2014, U.S. Cellular’s average penetration rate in its consolidated operating markets was 15.0%. U.S. Cellular operates on a customer satisfaction strategy, striving to meet or exceed customer needs by providing a comprehensive range of wireless products and services, excellent customer support, and a high-quality network. U.S. Cellular’s business development strategy is to obtain interests in and access to wireless licenses in its current operating markets and in areas that are adjacent to or in close proximity to its other wireless licenses, thereby building contiguous operating market areas with strong spectrum positions.  U.S. Cellular believes that the acquisition of additional licenses within its current operating markets will enhance its network capacity to meet its customers’ increased demand for data services.  In addition, U.S. Cellular anticipates that grouping its operations into market areas will continue to provide it with certain economies in its capital and operating costs.

 

Financial and operating highlights in 2014 included the following:

 

·         Total customers were 4,760,000 at December 31, 2014, including 4,646,000 retail customers (98% of total).

 

·         Beginning in the second quarter of 2014, U.S. Cellular expanded its offerings for equipment installment plans.  In 2014, 24% of total device sales to postpaid customers were made under equipment installment plans.

 

·         In December 2014, U.S. Cellular sold $275 million of 7.25% Unsecured Senior Notes due 2063 and will use the proceeds for general corporate purposes, including spectrum purchases and capital expenditures.  See Note 11 — Debt for additional details.

 

·         In December 2014, U.S. Cellular entered into an agreement to sell 595 towers outside of its Core Markets for approximately $159 million.  Concurrently, U.S. Cellular closed on the sale of 236 towers, without tenants, for $10.0 million, recorded a gain of $3.8 million to (Gain) loss on sale of business and other exit costs, net and received $7.5 million in earnest money.  The closing for the remaining 359 towers, primarily with tenants, occurred in January 2015, at which time U.S. Cellular received $141.5 million in additional cash proceeds and recorded a gain of approximately $107 million.

 

·         In December 2014, U.S. Cellular completed a license exchange primarily in Oklahoma, North Carolina and Tennessee.  As a result of this transaction, a gain of $21.7 million was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations.

 

·         In March 2014, U.S. Cellular sold the majority of its St. Louis area non-operating market license for $92.3 million.  As a result of this sale, a gain of $75.8 million was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations.

 

·         In February 2014, U.S. Cellular completed a license exchange in Wisconsin.  As a result of this transaction, a gain of $15.7 million was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations.

 

 

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Table of Contents 

In 2014, Core Markets information is the same as Consolidated Markets information.  However, because the Divestiture Transaction and the NY1 & NY2 Deconsolidation were consummated in the second quarter of 2013, the Consolidated Markets in the first six months of 2013 include information with respect to the Divestiture Markets and the NY1 & NY2 Partnerships.  Accordingly, the following operating information is presented for Core Markets to permit a comparison of 2014 to 2013 excluding the Divestiture Markets and the NY1 & NY2 Partnerships.  As used here, Core Markets is defined as all consolidated markets in which U.S. Cellular currently conducts business and, therefore, excludes the Divestiture Markets and the NY1 & NY2 Partnerships.  Core Markets as defined also includes any other income or expenses due to U.S. Cellular’s direct or indirect ownership interests in other spectrum in the Divestiture Markets which was not included in the Divestiture Transaction and other retained assets from the Divestiture Markets.  See Note 6 — Acquisitions, Divestitures and Exchanges and Note 8 — Investments in Unconsolidated Entities in the Notes to Consolidated Financial Statements for additional information.

 

Highlights in the twelve months ended December 31, 2014 for Core Markets included the following:

 

·         Retail customer net additions were 36,000 in 2014 compared to net losses of 215,000 in 2013. In the postpaid category, there were net additions of 31,000 in 2014, compared to net losses of 217,000 in 2013.  Prepaid net additions were 5,000 in 2014 compared to net additions of 2,000 in 2013.

 

·         Postpaid customers comprised approximately 93% of U.S. Cellular’s retail customers as of both December 31, 2014 and December 31, 2013, respectively. The postpaid churn rate was 1.8% in 2014 and 1.7% in 2013.  Postpaid churn in the first half of 2014 was adversely affected by the billing system conversion in 2013; however, it steadily improved over the course of the year and was 1.6% for the three months ended December 31, 2014The prepaid churn rate was 6.4% in 2014 and 6.7% in 2013.

 

·         Billed average revenue per user (“ARPU”) increased to $53.49 in 2014 from $50.82 in 2013 reflecting an increase in postpaid ARPU due to increases in smartphone adoption and corresponding revenues from data products and services. Service revenue ARPU increased to $60.32 in 2014 from $57.66 in 2013 due primarily to an increase in postpaid and prepaid ARPU.

 

·         Postpaid customers on smartphone service plans increased to 60% as of December 31, 2014 compared to 51% as of December 31, 2013. In addition, smartphones represented 81% of all handsets sold in 2014 compared to 73% in 2013. 

 

The following financial information is presented for U.S. Cellular consolidated results:

 

·         Retail service revenues of $3,013.0 million decreased $152.5 million year-over-year, due to a decrease of 456,000 in the average number of retail customers (including approximately 250,000 due to the reductions caused by the Divestiture Transaction and NY1 & NY2 Deconsolidation) partially offset by an increase in billed ARPU.

 

·         Cash flows from operating activities were $172.3 million in 2014 compared to $290.9 million in 2013. At December 31, 2014, Cash and cash equivalents and Short-term investments totaled $211.5 million and the revolving credit facility provided borrowing capacity of $282.5 million.

 

·         Total additions to Property, plant and equipment were $557.6 million, including expenditures to deploy fourth generation Long-term Evolution (“4G LTE”) equipment, construct cell sites, increase capacity in existing cell sites and switches, outfit new and remodel existing retail stores, and enhance billing and other customer management related systems and platforms. Total cell sites in service decreased 11% year-over-year to 6,220 primarily as a result of the deactivation of certain cell sites in the Divestiture Markets.

 

·         Operating income (loss) decreased $290.3 million to a loss of $143.4 million in 2014 from income of $146.9 million in 2013. The gain on license sales and exchanges and the gain on sale of business and other exit costs contributed $145.8 million and $502.2 million to operating income in 2014 and 2013, respectively.  Without these items, operating income (loss) improved by $66.2 million due to higher equipment revenue and lower selling, general and administrative, and depreciation, amortization and accretion expenses, which were partially offset by lower service revenues and higher cost of equipment sold.

 

·         Net income (loss) attributable to U.S. Cellular shareholders decreased $182.9 million to a net loss of $42.8 million in 2014 compared to net income of $140.0 million in 2013, due primarily to the net impact of lower operating income, higher interest expense, and a decrease in gain on investments. Basic earnings (loss) per share and Diluted earnings (loss) per share were $(0.51) in 2014, which was $2.18 and $2.16 lower, respectively, than in 2013.

 

U.S. Cellular anticipates that its future results may be affected by the following factors:

 

 

2

 

 


 

Table of Contents 

·         Effects of industry competition on service and equipment pricing;

 

·         U.S. Cellular completed the migration of its customers to a new Billing and Operational Support System (“B/OSS”) in the third quarter of 2013.  Intermittent system outages and delayed system response times negatively impacted customer service and sales operations at certain times.  System enhancements and other measures were implemented to address these issues, and customer service and sales operations response times have improved to expected levels.  In addition, in the fourth quarter of 2014, U.S. Cellular entered into certain arrangements pursuant to which U.S. Cellular now outsources certain support functions for its B/OSS to a third-party vendor.  B/OSS is a complex system and any future operational problems with the system, including any failure by the vendor to provide the required level of service under the outsourcing arrangements, could have adverse effects on U.S. Cellular’s results of operations or cash flows;

 

·         Impacts of selling Apple products;

 

·         Impacts of selling devices under equipment installment plans;

 

·         Relative ability to attract and retain customers in a competitive marketplace in a cost effective manner;

 

·         Expanded distribution of products and services in third-party national retailers;

 

·         The nature and rate of growth in the wireless industry, requiring U.S. Cellular to grow revenues primarily from selling additional products and services to its existing customers, increasing the number of multi-device users among its existing customers, increasing data products and services and attracting wireless customers switching from other wireless carriers;

 

·         Continued growth in revenues and costs related to data products and services and declines in revenues from voice services;

 

·         Rapid growth in the demand for new data devices and services which may result in increased cost of equipment sold and other operating expenses and the need for additional investment in spectrum, network capacity and enhancements;

 

·         Further consolidation among carriers in the wireless industry, which could result in increased competition for customers and/or cause roaming revenues to decline;

 

·         Uncertainty related to various rulemaking proceedings underway at the Federal Communications Commission (“FCC”);

 

·         The ability to negotiate satisfactory 4G LTE data roaming agreements with other wireless operators;

 

·         In September 2014, U.S. Cellular entered into agreements to sell certain non-operating licenses (“unbuilt licenses”) in exchange for receiving licenses in its operating markets and cash.  These transactions are subject to regulatory approval and are expected to close in 2015.  See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to the Consolidated Financial Statements for additional information related to these transactions;

 

·         In January 2015, U.S. Cellular entered into a term loan credit agreement providing a $225.0 million senior term loan credit facility which will be used for general corporate purposes, including spectrum purchases and capital expenditures; and

 

·         In January 2015, the FCC released the results of Auction 97. U.S. Cellular participated in Auction 97 indirectly through its limited partnership in Advantage Spectrum, L.P.  See Note 13 — Variable Interest Entities in the Notes to Consolidated Financial Statements for additional information.

 

Pro Forma Financial Information

 

Refer to U.S. Cellular’s Form 8-K filed on February 26, 2014 for pro forma financial information related to the Divestiture Transaction and the NY1 & NY2 Deconsolidation for the three and twelve months ended December 31, 2013, as if the transactions had occurred at the beginning of the respective periods. 

 

REGULATORY MATTERS

 

 

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Table of Contents 

FCC Interoperability Order

 

On October 25, 2013, the FCC adopted a Report and Order and Order of Proposed Modification confirming a voluntary industry agreement on interoperability in the Lower 700 MHz spectrum band.   The FCC's Report and Order laid out a roadmap for the voluntary commitments of AT&T and DISH Network Corporation ("DISH") to become fully binding. The FCC implemented the AT&T commitments in an Order adopted in the first quarter of 2014 that modified AT&T’s Lower 700 MHz licenses.  Pursuant to these commitments, AT&T will begin incorporating changes in its network and devices that will foster interoperability across all paired spectrum blocks in the Lower 700 MHz Band and support LTE roaming on AT&T networks for carriers with compatible Band 12 devices, consistent with the FCC’s rules on roaming.  AT&T will be implementing the foregoing changes in phases starting with network software enhancement taking place possibly through the third quarter of 2015 with the AT&T Band 12 device roll-out to follow.  In late 2014, AT&T made filings with and reaffirmed to the FCC its commitment under this Order.  In addition, the FCC has adopted changes in its technical rules for certain unpaired spectrum licensed to AT&T and DISH in the Lower 700 MHz band to enhance prospects for Lower 700 MHz interoperability.  AT&T’s network and devices currently interoperate across only two of the three paired blocks in the Lower 700 MHz band.   U.S. Cellular’s LTE deployment, carried out in conjunction with its partner, King Street Wireless, utilizes spectrum in all three of these blocks and, consequently, was not interoperable with the AT&T configuration.  U.S. Cellular believes that the FCC action will broaden the ecosystem of devices available to U.S. Cellular’s customers over time.

 

FCC Net Neutrality Proposal

 

Currently, internet services are subject to substantially less regulation than traditional common carrier telecommunications services under federal law and generally are not subject to state or local government regulation because they are currently classified as an “information service” by the FCC under the Communications Act.  Internet services provided by wireless carriers may also be subject to less regulation than by other telecommunications companies.  However, in 2009, the FCC initiated a rulemaking proceeding designed to codify its existing “Net Neutrality” principles to regulate how internet service providers manage applications and content that traverse their networks.  In December 2010, the FCC adopted a net neutrality rule based on its Title I “ancillary” authority under the Communications Act.  Among other things, these rules prohibited all internet providers from blocking consumers’ access to lawful websites or applications that compete with the provider’s voice or video telephony services, subject to reasonable network management.  The rules subjected the providers of fixed but not wireless broadband internet access to a prohibition on “unreasonable discrimination” in transmitting internet traffic over their networks, subject to reasonable network management.  On January 14, 2014, the U.S. Court of Appeals for the District of Columbia Circuit vacated the foregoing “anti-blocking” and “anti-discrimination” portions of the FCC’s net neutrality rules.  In May 2014, the FCC proposed revised rules, substantially similar to the vacated rules, except that the revised proposed rules would replace the prohibition of “unreasonable discrimination” with a prohibition on “commercially unreasonable practices.”  Following public comments on such rules and the urging of President Obama, in February 2015 the FCC chairman instead proposed applying “Title II” or telecommunications common carrier regulation to both fixed and wireless internet service providers to prevent “paid prioritization” of internet traffic to end users and to restrict wireless carriers from limiting the capacity of certain high volume data users to use the data network.  If the FCC adopts such proposed rules, it is expected that they will be challenged in litigation.  U.S. Cellular cannot predict the outcome of these proceedings.

 

FCC Spectrum Auction 97

 

In January 2015, the FCC released the results of Auction 97.  U.S. Cellular participated in Auction 97 indirectly through its limited partnership interest in Advantage Spectrum L.P.  See Note 13 — Variable Interest Entities in the Notes to Consolidated Financial Statements for additional information. 

 

FCC Reform Order

 

The Telecommunications Act authorizes and directs the FCC to establish a Universal Service Fund (“USF”), to preserve and advance universal access to telecommunications services in rural and high-cost areas of the country.  All carriers with interstate and international revenues must contribute to the USF.  Carriers are free to pass on the cost of such contributions to their customers.  In 2014, U.S. Cellular contributed $78.9 million into the federal USF and passed on the cost of such contributions to its customers.

 

Telecommunications companies may be designated by states, or in some cases by the FCC, as an Eligible Telecommunications Carrier (“ETC”) to receive universal service support payments if they provide specified services in “high cost” areas.  U.S. Cellular has been designated as an ETC in certain states and received approximately $92.1 million in high cost support for service to high cost areas in 2014.

 

In 2011, the FCC released an order (“Reform Order”) to: reform its universal service and intercarrier compensation mechanisms; establish a new, broadband-focused support mechanism; and propose further rules to advance reform.  Pursuant to the FCC’s Reform Order, U.S. Cellular’s ETC support has been phased down by 40% since July 1, 2012.  As provided by the Reform Order, the phase

 

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Table of Contents 

down is currently suspended and U.S. Cellular will continue to receive 60% of its baseline support until a new fund provided in the Reform Order is operational.  Further proceedings including litigation may also be possible.  At this time, U.S. Cellular cannot predict the net effect of further changes to the USF high cost support program under the Reform Order.

 

Multiple appeals of the Reform Order were consolidated and argued in the U.S. Court of Appeals for the 10th Circuit on November 19, 2013.  The court ruled in favor of the FCC and U.S. Cellular filed a Petition of Certiorari on November 25, 2014 with the United States Supreme Court.  At this time, U.S. Cellular cannot predict whether the Supreme Court will accept the case or the timing or outcome of any such decision should the Court permit the appeal.

 

With respect to intercarrier compensation, the Reform Order provides for a reduction in the charges that U.S. Cellular pays to wireline phone companies to transport and terminate calls that originate on their networks, which will reduce U.S. Cellular’s operating expenses.  The reductions in intercarrier charges are to increase over the next five to ten years, further reducing U.S. Cellular’s operating expenses.

 

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Table of Contents 

  

RESULTS OF OPERATIONS

 

Summary Operating Data for U.S. Cellular Consolidated Markets

 

Following is a table of summarized operating data for U.S. Cellular’s Consolidated Markets. Consolidated Markets herein refers to markets which U.S. Cellular currently consolidates, or previously consolidated in the periods presented, and is not adjusted in prior periods presented for subsequent divestitures or deconsolidations. Unless otherwise noted, figures reported in Results of Operations are representative of consolidated results.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

As of or for the Year Ended December 31,

2014 

  

  

2013 

  

  

2012 

  

Retail Customers

  

  

  

  

  

  

  

  

  

  

  

  

Postpaid

  

  

  

  

  

  

  

  

  

  

  

  

  

Total at end of period

  

 4,298,000 

  

  

  

 4,267,000 

  

  

  

 5,134,000 

  

  

  

Gross additions

  

 940,000 

  

  

  

 697,000 

  

  

  

 880,000 

  

  

  

Net additions (losses)

  

 31,000 

  

  

  

 (325,000) 

  

  

  

 (165,000) 

  

  

  

ARPU(1)

$

 56.75 

  

  

$

 54.31 

  

  

$

 54.32 

  

  

  

ARPA(2)

$

 133.19 

  

  

$

 120.92 

  

  

$

 123.27 

  

  

  

Churn rate(3)

  

1.8 

%

  

  

1.8 

%

  

  

1.7 

%

  

  

Smartphone penetration(4)

  

 59.8 

%

  

  

 50.8 

%

  

  

 41.8 

%

  

Prepaid

  

  

  

  

  

  

  

  

  

  

  

  

  

Total at end of period

  

 348,000 

  

  

  

 343,000 

  

  

  

 423,000 

  

  

  

Gross additions

  

 274,000 

  

  

  

 309,000 

  

  

  

 368,000 

  

  

  

Net additions (losses)

  

 5,000 

  

  

  

 (21,000) 

  

  

  

 118,000 

  

  

  

ARPU(1)

$

 34.07 

  

  

$

 31.44 

  

  

$

 33.26 

  

  

  

Churn rate(3)

  

 6.4 

%

  

  

 7.0 

%

  

  

 6.0 

%

Total customers at end of period

  

 4,760,000 

  

  

  

 4,774,000 

  

  

  

 5,798,000 

  

Billed ARPU(1)

$

 53.49 

  

  

$

 50.73 

  

  

$

 50.81 

  

Service revenue ARPU(1)

$

 60.32 

  

  

$

 57.61 

  

  

$

 58.70 

  

Smartphones sold as a percent of total handsets sold

  

 81.3 

%

  

  

 72.8 

%

  

  

 58.7 

%

Total Population

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated markets(5)

  

 50,906,000 

 

  

  

 58,013,000 

 

  

  

 93,244,000 

  

  

Consolidated operating markets(5)

  

 31,729,000 

 

  

  

 31,759,000 

 

  

  

 46,966,000 

  

Market penetration at end of period

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated markets(6)

  

 9.4 

%

  

  

 8.2 

%

  

  

 6.2 

%

  

Consolidated operating markets(6)

  

 15.0 

%

  

  

 15.0 

%

  

  

 12.3 

%

Capital expenditures (000s)

$

 557,615 

  

  

$

 737,501 

  

  

$

 836,748 

  

Total cell sites in service

  

 6,220 

 

  

  

 6,975 

 

  

  

 8,028 

  

Owned towers in service

  

 4,281 

  

  

  

 4,448 

  

  

  

 4,408 

  

 

Summary Operating Data for U.S. Cellular Core Markets

 

Following is a table of summarized operating data for U.S. Cellular's Core Markets.  For comparability, Core Markets as presented here excludes the results of the Divestiture Markets and NY1 and NY2 Partnerships as of or for the twelve months ended December 31, 2013 and December 31, 2012.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

As of or for the Year Ended December 31,

2014 

  

2013 

  

2012 

Retail Customers

  

  

  

  

  

  

  

  

  

  

  

  

Postpaid

  

  

  

  

  

  

  

  

  

  

  

  

  

Total at end of period

  

 4,298,000 

  

  

  

 4,267,000 

  

  

  

 4,496,000 

  

  

  

Gross additions

  

 940,000 

  

  

  

 682,000 

  

  

  

 746,000 

  

  

  

Net additions (losses)

  

 31,000 

  

  

  

 (217,000) 

  

  

  

 (92,000) 

  

  

  

ARPU(1)

$

 56.75 

  

  

$

 54.23 

  

  

$

 53.65 

  

  

  

ARPA(2)

$

 133.19 

  

  

$

 115.00 

  

  

$

 120.78 

  

  

  

Churn rate(3)

  

 1.8 

%

  

  

1.7 

%

  

  

1.5 

%

  

  

Smartphone penetration(4)

  

 59.8 

%

  

  

50.8 

%

  

  

41.1 

%

  

Prepaid

  

  

  

  

  

  

  

  

  

  

  

  

  

Total at end of period

  

 348,000 

  

  

  

 343,000 

  

  

  

 342,000 

  

  

  

Gross additions

  

 274,000 

  

  

  

 295,000 

  

  

  

 288,000 

  

  

  

Net additions (losses)

  

 5,000 

  

  

  

 2,000 

  

  

  

 124,000 

  

  

  

ARPU(1)

$

 34.07 

  

  

$

 31.45 

  

  

$

 32.98 

  

  

  

Churn rate(3)

  

 6.4 

%

  

  

6.7 

%

  

  

5.2 

%

Total customers at end of period

  

 4,760,000 

  

  

  

 4,774,000 

  

  

  

 5,022,000 

  

Billed ARPU (1)

$

 53.49 

  

  

$

 50.82 

  

  

$

 50.54 

  

Service revenue ARPU(1)

$

 60.32 

  

  

$

 57.66 

  

  

$

 58.49 

  

Smartphones sold as a percent of total handsets sold

  

 81.3 

%

  

  

73.0 

%

  

  

58.9 

%

Total Population

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated markets(5)

  

 50,906,000 

  

 

  

 58,013,000 

  

  

  

 83,384,000 

  

  

Consolidated operating markets(5)

  

 31,729,000 

  

 

  

 31,759,000 

  

  

  

 31,445,000 

  

Market penetration at end of period

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated markets(6)

  

 9.4 

%

  

  

8.2 

%

  

  

6.0 

%

  

Consolidated operating markets(6)

  

 15.0 

%

  

  

15.0 

%

  

  

16.0 

%

Capital expenditures (000s)

$

 557,615 

  

  

$

 735,082 

  

  

$

 768,884 

  

Total cell sites in service

  

 6,220 

  

 

  

 6,161 

  

  

  

 6,130 

  

Owned towers in service

  

 3,951 

  

  

  

 3,883 

  

  

  

 3,847 

  

 

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(1)     Average Revenue per User (“ARPU”) metrics are calculated by dividing a revenue base by an average number of customers by the number of months in the period.  These revenue bases and customer populations are shown below:

a.        Postpaid ARPU consists of total postpaid service revenues and postpaid customers.

b.        Prepaid ARPU consists of total prepaid service revenues and prepaid customers.

c.         Billed ARPU consists of total postpaid, prepaid and reseller service revenues and postpaid, prepaid and reseller customers.

d.        Service revenue ARPU consists of total postpaid, prepaid and reseller service revenues, inbound roaming and other service revenues and postpaid, prepaid and reseller customers.

 

(2)     Average Revenue per Account (“ARPA”) metric is calculated by dividing total postpaid service revenues by the average number of postpaid accounts by the number of months in the period.

 

(3)     Churn metrics represent the percentage of the postpaid or prepaid customers that disconnects service each month. These metrics represent the average monthly postpaid or prepaid churn rate for each respective period.

 

(4)     Smartphones represent wireless devices which run on an Android, Apple, BlackBerry or Windows Mobile operating system, excluding connected devices.  Smartphone penetration is calculated by dividing postpaid smartphone customers by total postpaid customers.  

 

(5)     The decrease in the population of consolidated markets is due primarily to the divestiture of the Mississippi Valley non-operating license in October 2013, the majority of the St. Louis area non-operating market license in March 2014, and certain non-operating licenses in North Carolina in December 2014.  Total Population is used only to calculate market penetration of consolidated markets and consolidated operating markets, respectively. See footnote (6) below.  

 

(6)     Market penetration is calculated by dividing the number of wireless customers at the end of the period by the total population of consolidated markets and consolidated operating markets, respectively, as estimated by Claritas.  The increase in consolidated markets penetration is due primarily to a lower denominator as a result of the license divestitures described in footnote (5) above.   

 

 

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Components of Operating Income (Loss)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended

December 31,

2014 

  

Increase/

(Decrease)

  

Percentage

Change

  

2013 

  

Increase/

(Decrease)

  

Percentage

Change

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Retail service

$

 3,012,984 

  

$

 (152,512) 

  

 (5)% 

  

$

 3,165,496 

  

$

 (382,483) 

  

 (11)% 

  

$

 3,547,979 

Inbound roaming

  

 224,090 

  

  

 (39,096) 

  

 (15)% 

  

  

 263,186 

  

  

 (85,531) 

  

 (25)% 

  

  

 348,717 

Other

  

 160,863 

  

  

 (5,228) 

  

 (3)% 

  

  

 166,091 

  

  

 (36,069) 

  

 (18)% 

  

  

 202,160 

  

Service revenues

  

 3,397,937 

  

  

 (196,836) 

  

 (5)% 

  

  

 3,594,773 

  

  

 (504,083) 

  

 (12)% 

  

  

 4,098,856 

Equipment sales

  

 494,810 

  

  

 170,747 

  

53%

  

  

 324,063 

  

  

 (29,165) 

  

 (8)% 

  

  

 353,228 

  

Total operating revenues

  

 3,892,747 

  

  

 (26,089) 

  

 (1)% 

  

  

 3,918,836 

  

  

 (533,248) 

  

 (12)% 

  

  

 4,452,084 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

System operations (excluding

  Depreciation, amortization

  and accretion reported below)

  

 769,911 

  

  

 6,476 

  

1%

  

  

 763,435 

  

  

 (183,370) 

  

 (19)% 

  

  

 946,805 

Cost of equipment sold

  

 1,192,669 

  

  

 193,669 

  

19%

  

  

 999,000 

  

  

 63,053 

  

7%

  

  

 935,947 

Selling, general and

  administrative

  

 1,591,914 

  

  

 (85,481) 

  

 (5)% 

  

  

 1,677,395 

  

  

 (87,538) 

  

 (5)% 

  

  

 1,764,933 

Depreciation, amortization

  and accretion

  

 605,997 

  

  

 (197,784) 

  

 (25)% 

  

  

 803,781 

  

  

 195,148 

  

32%

  

  

 608,633 

(Gain) loss on asset disposals, net

  

 21,469 

  

  

 9,137 

  

30%

  

  

 30,606 

  

  

 (12,518) 

  

 (69)% 

  

  

 18,088 

(Gain) loss on sale of business

  and other exit costs, net

  

 (32,830) 

  

  

 (213,937) 

  

 (87)% 

  

  

 (246,767) 

  

  

 267,789 

  

>100%

  

  

 21,022 

(Gain) loss on license sales and

  exchanges

  

 (112,993) 

  

  

 (142,486) 

  

 (56)% 

  

  

 (255,479) 

  

  

 255,479 

  

N/M  

  

  

 - 

  

Total operating expenses

  

 4,036,137 

  

  

 264,166 

  

7%

  

  

 3,771,971 

  

  

 (523,457) 

  

 (12)% 

  

  

 4,295,428 

Operating income (loss)

$

 (143,390) 

  

$

 (290,255) 

  

>(100)%

  

$

 146,865 

  

$

 (9,791) 

  

 (6)% 

  

$

 156,656 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

N/M - Percentage change not meaningful

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

 

Operating Revenues

 

Service revenues

 

Service revenues consist primarily of: (i) charges for access, airtime, roaming, recovery of regulatory costs and value added services, including data products and services, provided to U.S. Cellular’s retail customers and to end users through third party resellers (“retail service”); (ii) charges to other wireless carriers whose customers use U.S. Cellular’s wireless systems when roaming; and (iii) amounts received from the Federal USF.

 

Retail service revenues

 

Retail service revenues decreased by $152.5 million, or 5%, to $3,013.0 million due primarily to a decrease in U.S. Cellular’s average customer base (including the reductions caused by the Divestiture Transaction and NY1 & NY2 Deconsolidation), partially offset by an increase in billed ARPU. 

 

In 2013, Retail service revenues decreased by $382.5 million, or 11%, to $3,165.5 million due primarily to a decrease in U.S. Cellular’s average customer base (including the reductions caused by the Divestiture Transaction and NY1 & NY2 Deconsolidation) and a slight decrease in billed ARPU.  In the fourth quarter of 2013, U.S. Cellular issued loyalty reward points with a value of $43.5 million as a loyalty bonus in recognition of the inconvenience experienced by customers during U.S. Cellular’s billing system conversion in 2013. The value of the loyalty bonus reduced Operating revenues in the Consolidated Statement of Operations and increased Customer deposits and deferred revenues in the Consolidated Balance Sheet.  

 

Billed ARPU increased to $53.49 in 2014 from $50.73 in 2013.  This overall increase is due primarily to an increase in postpaid ARPU to $56.75 in 2014 from $54.31 in 2013 and an increase in prepaid ARPU to $34.07 in 2014 from $31.44 in 2013, reflecting an increase in smartphone penetration and corresponding revenues from data products and services, partially offset by lower monthly service billings for customers on equipment installment plans. Billed ARPU in 2013 was relatively flat compared to $50.81 in 2012.  An increase in smartphone adoption and corresponding revenues from data products and services drove higher ARPU; however, this growth was offset by the special issuance of loyalty rewards points in the fourth quarter of 2013, which negatively impacted billed ARPU for the year by $0.70.

 

 

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U.S. Cellular expects continued pressure on retail service revenues in the foreseeable future due to industry competition for customers and related effects on pricing of service plan offerings offset to some degree by continued adoption of smartphones and data usage.  In addition, beginning in the second quarter of 2014, U.S. Cellular expanded its offerings of equipment installment plans.  To the extent that customers adopt these plans, U.S. Cellular expects an increase in equipment sales revenues.  However, certain of the equipment installment plans provide the customer with a reduction in the monthly access charge for the device; thus, to the extent that existing customers adopt such plans, U.S. Cellular expects a reduction in retail service revenues and ARPU.

 

Inbound roaming revenues

 

Inbound roaming revenues decreased by $39.1 million, or 15% in 2014 to $224.1 million.  The decrease was due in part to a $17.6 million impact related to the Divestiture Transaction and NY1 & NY2 Deconsolidation recorded in 2013.  The remaining decrease in the Core Markets was due to a decrease in rates and a decline in voice volume, partially offset by higher data usage.  U.S. Cellular expects modest growth in data volume, declining voice volumes and declining rates which likely will result in declining inbound roaming revenues in the near term.  Both inbound and outbound roaming rates are subject to periodic revision; further, U.S. Cellular is negotiating 4G LTE roaming rates with several carriers which could materially affect roamer revenues and expenses going forward.

 

Inbound roaming revenues decreased by $85.5 million, or 25% in 2013 to $263.2 million.  The decrease was due primarily to lower rates ($47.9 million) and the impacts of the Divestiture Transaction and NY1 & NY2 Deconsolidation ($37.6 million).  Data volume increased year-over year but the impact of this increase was offset by the combined impacts of lower volume for voice and lower rates for both data and voice.  The decline in roaming revenues was offset by a decline in roaming expense also due to lower rates. 

 

Other revenues

 

Other revenues of $160.9 million in 2014 decreased by $5.2 million, or 3%, compared to 2013 due to a $14.8 million decrease in ETC support, partially offset by an increase in tower rental revenue.  Tower rental revenue was $55.5 million and $45.7 million in 2014 and 2013, respectively.  In 2013, Other revenues decreased by $36.1 million, or 18%, due primarily to a decrease in ETC support. 

 

Equipment sales revenues

 

Equipment sales revenues include revenues from sales of wireless devices and related accessories to both new and existing customers, as well as revenues from sales of wireless devices and accessories to agents. All Equipment sales revenues are recorded net of rebates.

 

U.S. Cellular offers a competitive line of quality wireless devices to both new and existing customers. U.S. Cellular's customer acquisition and retention efforts include offering new wireless devices to customers at discounted prices; in addition, customers on currently offered rate plans receive loyalty reward points that may be used to purchase a new wireless device or accelerate the timing of a customer's eligibility for a wireless device upgrade at promotional pricing. U.S. Cellular also continues to sell wireless devices to agents including national retailers; this practice enables U.S. Cellular to provide better control over the quality of wireless devices sold to its customers, establish roaming preferences and earn quantity discounts from wireless device manufacturers which are passed along to agents and other retailers.

 

Beginning in the second quarter of 2014, U.S. Cellular expanded its offerings of equipment installment plans.  To the extent that customers adopt these plans, U.S. Cellular expects an increase in equipment sales revenues.  However, certain of the equipment installment plans provide the customer with a reduction in the monthly access charge for the device; thus, to the extent that existing customers adopt such plans, U.S. Cellular expects a reduction in retail service revenues and ARPU.

 

Equipment sales revenues increased $170.7 million, or 53%,  to $494.8  million in 2014.  Equipment sales revenues in 2014 include $190.4 million related to equipment installment plan sales.  The increase is due primarily to an increase in average revenue per device sold (including the impact of sales under equipment installment plans) and sales of connected devices and accessories.  This increase is partially offset by a decrease in the sales of other device categories, primarily the feature phone category, and the effects of the Divestiture Transaction and the NY1 & NY2 Deconsolidation.

 

The decrease in 2013 equipment sales revenues of $29.2 million, or 8%, to $324.1 million was driven primarily by selling fewer devices, partially due to the Divestiture Transaction.  Declines in volume were offset by an increase of 12% in average revenue per device.  Average revenue per wireless device sold increased due to a continued shift in customer preference to higher priced smartphones.

 

Operating Expenses

 

System operations expenses (excluding Depreciation, amortization and accretion)

 

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System operations expenses (excluding Depreciation, amortization and accretion) include charges from telecommunications service providers for U.S. Cellular’s customers’ use of their facilities, costs related to local interconnection to the wireline network, charges for cell site rent and maintenance of U.S. Cellular’s network, long-distance charges, outbound roaming expenses and payments to third‑party data product and platform developers.  

 

System operations expenses increased $6.5 million, or 1%, to $769.9 million in 2014 and decreased $183.4 million, or 19%, to $763.4 million in 2013.  Key components of the net changes in System operations expenses were as follows:

 

·         Maintenance, utility and cell site expenses increased $26.6 million, or 8%, in 2014 and decreased $61.6 million, or 15%, in 2013.  The increase in 2014 reflects higher support costs for the expanded 4G LTE network and completion of certain maintenance projects deferred from 2013, partially offset by the impacts of the Divestiture Transaction and NY1 & NY2 Deconsolidation.  The decrease in 2013 is driven primarily by impacts of the Divestiture Transaction and reductions in expenses related to 3G equipment support and network costs, offset by increases in charges related to 4G LTE equipment and network costs.

 

·         Expenses incurred when U.S. Cellular’s customers used other carriers’ networks while roaming increased $5.8 million, or 3%, in 2014 and decreased $64.1 million, or 27%, in 2013.  The increase in 2014 is driven primarily by an increase in data roaming usage, partially offset by lower rates, lower voice usage, and the impacts of the Divestiture Transaction and NY1 & NY2 Deconsolidation.  The decrease in 2013 is due primarily to lower rates for both voice and data and lower voice volume, which more than offset increased data roaming usage, as well as the impacts of the Divestiture Transaction and NY1 & NY2 Deconsolidation.

 

·         Customer usage expenses decreased by $25.9 million, or 11%, in 2014, and $57.7 million, or 19%, in 2013.  The decrease in 2014 is driven by impacts of the Divestiture Transaction and NY1 & NY2 Deconsolidation, lower volume and rates for long distance usage and lower fees for platform and content providers, partially offset by LTE migration costs.  The decrease in 2013 is driven by impacts of the Divestiture Transaction and decreases in intercarrier charges as a result of the FCC’s Reform Order and certain data costs, partially offset by increases due to network costs for 4G LTE.

 

U.S. Cellular expects system operations expenses to increase in the future to support the continued growth in cell sites and other network facilities as it continues to add capacity, enhance quality and deploy new technologies as well as to support increases in total customer usage, particularly data usage.  However, these increases are expected to be offset to some extent by cost savings generated by shifting data traffic to the 4G LTE network from the 3G network.

 

Cost of equipment sold

 

Cost of equipment sold increased $193.7 million, or 19%, in 2014 and $63.1 million, or 7% in 2013.  In both years, the increase was driven primarily by an increase in the average cost per wireless device sold (22% in 2014 and 33% in 2013), which more than offset the impact of selling fewer devices.  Average cost per device sold increased due to general customer preference for higher priced 4G LTE smartphones and tablets.  Smartphones sold as a percentage of total devices sold were 73%, 68% and 56% in 2014, 2013 and 2012, respectively.  The total number of devices sold decreased by 3% and 18% in 2014 and 2013, respectively, partially due to the Divestiture Transaction.

 

U.S. Cellular’s loss on equipment, defined as equipment sales revenues less cost of equipment sold, was $697.9 million, $674.9 million and $582.7 million for 2014, 2013 and 2012, respectively. U.S. Cellular expects loss on equipment to continue to be a significant cost in the foreseeable future as iconic data-centric wireless devices continue to increase in cost and wireless carriers continue to use device availability and pricing as a means of competitive differentiation.  However, U.S. Cellular expects that sales of wireless devices under equipment installment plans and, for certain devices such as tablets, under non-subsidized plans, will offset loss on equipment to some degree.     

 

Selling, general and administrative expenses

 

Selling, general and administrative expenses include salaries, commissions and expenses of field sales and retail personnel and facilities; telesales department salaries and expenses; agent commissions and related expenses; corporate marketing and merchandise management; and advertising expenses.  Selling, general and administrative expenses also include bad debts expense, costs of operating customer care centers and corporate expenses.

 

Selling, general and administrative expenses decreased by $85.5 million to $1,591.9 million in 2014 and by $87.5 million to $1,677.4 million in 2013.  Key components of the net changes in Selling, general and administrative expenses were as follows:

 

2014 —

 

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·         General and administrative expenses decreased by $79.7 million, or 8%, due primarily to the Divestiture Transaction and NY1 & NY2 Deconsolidation and lower consulting expenses related to the billing system conversion in the prior year.

 

·         Selling and marketing expenses decreased by $5.7 million, or 1%, due primarily to lower agent, employee and facilities costs as a result of the Divestiture Transaction, partially offset by increases in advertising expense and commissions; higher commissions reflected increases in gross additions, renewals and accessory sales volumes.

 

2013 —

·         Selling and marketing expenses decreased by $75.7 million, or 9%, primarily from lower commission expenses, more cost-effective advertising spending and reduced employee and facilities costs as a result of the Divestiture Transaction.

 

·         General and administrative expenses decreased by $11.8 million, or 1%, driven by corporate cost containment and reduction initiatives and reduced spending as a result of the Divestiture Transaction, offset by costs associated with launching the new billing system of $55.8 million and higher bad debts expense of $31.5 million due to higher customer accounts receivable balances resulting from billing issues experienced after the system conversion.

 

Depreciation, amortization and accretion

 

Depreciation, amortization and accretion expense decreased $197.8 million, or 25%, in 2014, due primarily to the higher amount of accelerated depreciation, amortization and accretion in the Divestiture Markets that occurred in 2013.  Depreciation, amortization and accretion expense increased $195.1 million, or 32%, in 2013 due primarily to the acceleration of depreciation, amortization and accretion in the Divestiture Markets.  The impact of the acceleration was $13.1 million and $158.5 million in 2014 and 2013, respectively.  The accelerated depreciation, amortization and accretion in the Divestiture Markets was completed in the first quarter of 2014.

 

(Gain) loss on asset disposals, net

 

(Gain) loss on asset disposals, net was a loss of $21.5 million in 2014 and $30.6 million in 2013 due primarily to losses resulting from the write-off and disposals of certain network assets.

 

(Gain) loss on sale of business and other exit costs, net

 

(Gain) loss on sale of business and other exit costs, net was a gain of $32.8 million in 2014 and $246.8 million in 2013, both primarily related to the Divestiture Transaction.  See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information.

 

(Gain) loss on license sales and exchanges

 

(Gain) loss on license sales and exchanges was a net gain in 2014  resulting from the sale of the St. Louis area non-operating market license and the license exchanges primarily in Wisconsin, Oklahoma, North Carolina and Tennessee.  The gain in 2013 resulted from the sale of the Mississippi Valley non-operating market license for $308.0 million, which resulted in a pre-tax gain of $250.6 million. See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information.  

 

 

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Components of Other Income (Expense)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended

December 31,

2014 

  

Increase / (Decrease)

  

Percentage Change

  

2013 

  

Increase / (Decrease)

  

Percentage Change

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

Operating income (loss)

$

 (143,390) 

  

$

 (290,255) 

  

>(100)%

  

$

 146,865 

  

$

 (9,791) 

  

(6)%

  

$

 156,656 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Equity in earnings of

  unconsolidated entities

  

 129,764 

  

  

 (2,185) 

  

(2)%

  

  

 131,949 

  

  

 41,585 

  

46%

  

  

 90,364 

Interest and dividend income

  

 12,148 

  

  

 8,187 

  

>100%

  

  

 3,961 

  

  

 317 

  

9%

  

  

 3,644 

Gain (loss) on investments

  

 - 

  

  

 (18,556) 

  

N/M

  

  

 18,556 

  

  

 22,274 

  

>100%

  

  

 (3,718) 

Interest expense

  

 (57,386) 

  

  

 13,423 

  

31%

  

  

 (43,963) 

  

  

 1,570 

  

4%

  

  

 (42,393) 

Other, net

  

 160 

  

  

 (128) 

  

(44)%

  

  

 288 

  

  

 (212) 

  

(42)%

  

  

 500 

Total investment and

  other income

  

 84,686 

  

  

 (26,105) 

  

(24)%

  

  

 110,791 

  

  

 62,394 

  

>100%

  

  

 48,397 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Income (loss) before income

  taxes

  

 (58,704) 

  

  

 (316,360) 

  

>(100)%

  

  

 257,656 

  

  

 52,603 

  

26%

  

  

 205,053 

Income tax expense (benefit)

  

 (11,782) 

  

  

 (124,916) 

  

>(100)%

  

  

 113,134 

  

  

 49,157 

  

77%

  

  

 63,977 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net income (loss)

  

 (46,922) 

  

  

 (191,444) 

  

>(100)%

  

  

 144,522 

  

  

 3,446 

  

2%

  

  

 141,076 

Less: Net income (loss)

  attributable to

  noncontrolling interests,

  net of tax

  

 (4,110) 

  

  

 (8,594) 

  

>(100)%

  

  

 4,484 

  

  

 (25,586) 

  

(85)%

  

  

 30,070 

Net income (loss) attributable

  to U.S. Cellular shareholders

$

 (42,812) 

  

$

 (182,850) 

  

>(100)%

  

$

 140,038 

  

$

 29,032 

  

26%

  

$

 111,006 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

 

Equity in earnings of unconsolidated entities

 

Equity in earnings of unconsolidated entities represents U.S. Cellular’s share of net income from entities in which it has a noncontrolling interest and that are accounted for by the equity method.

 

U.S. Cellular’s investment in the Los Angeles SMSA Limited Partnership (“LA Partnership”) contributed $71.8 million, $78.4 million and $67.2 million to Equity in earnings of unconsolidated entities in 2014, 2013 and 2012, respectively. 

 

On April 3, 2013, U.S. Cellular deconsolidated the NY1 & NY2 Partnerships and began reporting them as equity method investments in its consolidated financial statements as of that date.  Equity in earnings of the NY1 & NY2 Partnerships was $29.0  million and $24.7 million in 2014  and 2013, respectively.  See Note 8 — Investments in Unconsolidated Entities in the Notes to Consolidated Financial Statements for additional information. 

 

Interest and dividend income

 

In 2014, Interest and dividend income increased by $8.2 million due primarily to imputed interest income recognized on equipment installment plans. See Note 3 — Equipment Installment Plans in the Notes to Consolidated Financial Statements for additional information. 

 

Gain (loss) on investments

 

In 2013, in connection with the deconsolidation of the NY1 & NY2 Partnerships, U.S. Cellular recognized a non-cash pre-tax gain of $18.5 million

 

Interest expense

 

In 2014, interest expense increased by $13.4 million from 2013 due primarily to a decrease in capitalized interest related to network and systems projectsInterest cost capitalized was $6.2 million and $18.4 million for 2014 and 2013, respectively.  Interest expense in 2013 as compared to 2012 was relatively flat. 

 

 

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Income tax expense

 

The effective tax rates on Income before income taxes for 2014, 2013 and 2012 were 20.1%, 43.9% and 31.2%, respectively. The following significant discrete and other items impacted income tax expense for these years:

 

2014 — Includes tax expense of $6.4 million related to valuation allowance recorded against certain state deferred tax assets.  The effective tax rate in 2014 is lower due to the effect of this item combined with the loss in 2014 in Income (loss) before income taxes.

 

2013 — Includes tax expense of $20.4 million related to the NY1 & NY2 Deconsolidation and the Divestiture Transaction, and a tax benefit of $5.4 million resulting from statute of limitation expirations.

 

2012 — Includes tax benefits of $12.1 million resulting from statute of limitation expirations and $5.3 million resulting from corrections relating to a prior period.

 

See Note 4 — Income Taxes in the Notes to Consolidated Financial Statements for a discussion of income tax expense and the overall effective tax rate on Income before income taxes.

 

Net income (loss) attributable to noncontrolling interests, net of tax

 

The decrease from 2013 to 2014 is due primarily to the elimination of the noncontrolling interest as a result of the NY1 & NY2 Deconsolidation on April 3, 2013 and lower income from certain partnerships in 2014

 

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INFLATION

 

Management believes that inflation affects U.S. Cellular’s business to no greater or lesser extent than the general economy.

 

RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS

 

See Note 1 — Summary of Significant Accounting Policies and Recent Accounting Pronouncements in the Notes to Consolidated Financial Statements for information on recently issued accounting pronouncements.

 

In general, recently issued accounting pronouncements did not have and are not expected to have a significant effect on U.S. Cellular’s financial condition and results of operations, except for Accounting Standards Update 2014-09, Revenue from Contracts with Customers.  U.S. Cellular is evaluating the effects of adoption of this standard on its financial condition and results of operations.

 

LIQUIDITY AND CAPITAL RESOURCES

 

CASH FLOWS

 

U.S. Cellular operates a capital‑ and marketing‑intensive business.  U.S. Cellular utilizes cash on hand, cash from operating activities, cash proceeds from divestitures and disposition of investments, short-term credit facilities and long-term debt financing to fund its acquisitions (including licenses), construction costs, operating expenses and share repurchases.  Cash flows may fluctuate from quarter to quarter and year to year due to seasonality, the timing of acquisitions and divestitures, capital expenditures and other factors.  The table below and the following discussion summarize U.S. Cellular’s cash flow activities in 2014, 2013 and 2012. 

 

  

  

  

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Cash flows from (used in)

  

  

  

  

  

  

  

  

  

Operating activities

$

 172,342 

  

$

 290,897 

  

$

 899,291 

  

Investing activities

  

 (470,772) 

  

  

 172,749 

  

  

 (896,611) 

  

Financing activities

  

 167,878 

  

  

 (499,939) 

  

  

 (48,477) 

Net decrease in cash and cash equivalents

$

 (130,552) 

  

$

 (36,293) 

  

$

 (45,797) 

 

Cash Flows from Operating Activities

 

Cash flows from operating activities were $172.3 million in 2014 and $290.9 million in 2013. The net decrease reflected higher earnings excluding the gains recognized on the sale of businesses and the gains recognized on license sales and exchanges, which had the impact of improving cash flows from operating activities, more than offset by changes in working capital, which had the impact of decreasing cash flows from operating activities.  Working capital factors which significantly decreased cash flows from operating activities included changes in accounts payable levels year-over-year as a result of timing differences related to operating expenses and device purchases.  In December 2014, as part of the Tax Increase Prevention act of 2014, bonus depreciation was enacted which allowed U.S. Cellular to take certain additional deductions for depreciation resulting in a federal taxable loss in 2014.  Such taxable loss will be carried back to prior tax years to refund tax amounts previously paid.  Primarily as a result of this federal income tax carryback, U.S. Cellular has recorded $74.8 million of Income taxes receivable at December 31, 2014.  U.S. Cellular paid income taxes of $33.3 million and $157.8 million in 2014 and 2013, respectively.  In 2013, accounts receivable grew substantially due to issues resulting from the conversion to a new billing system.  In 2014, the higher accounts receivable balances resulting from the billing system conversion decreased to more normal levels; however, this decrease was partially offset by increased receivables related to equipment installment plan sales which are expected to increase in the near term.

 

Cash flows from operating activities were $290.9 million in 2013 and $899.3 million in 2012. This decrease was due primarily to changes in accounts receivable, income tax payments (net of refunds), and inventory.  The changes in accounts receivable balances were due primarily to billing delays encountered during the conversion to a new billing system in the third quarter of 2013.  Net income tax payments of $157.8 million were recorded in 2013 compared to net income tax refunds of $58.6 million in 2012.  The net refunds in 2012 were primarily related to a federal net operating loss in 2011 largely attributable to 100% bonus depreciation applicable to qualified capital expenditures.  The change in inventory was due primarily to higher costs per unit related to 4G LTE smartphones.

 

Cash Flows from Investing Activities

 

 

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U.S. Cellular makes substantial investments to acquire wireless licenses and properties and to construct and upgrade wireless telecommunications networks and facilities as a basis for creating long-term value for shareholders.  In recent years, rapid changes in technology and new opportunities have required substantial investments in potentially revenue‑enhancing and cost-reducing upgrades of U.S. Cellular’s networks.

 

Cash used for additions to property, plant and equipment totaled $605.1 million, $717.9 million and $826.4 million in 2014, 2013 and 2012, respectively, and is reported in the Consolidated Statement of Cash Flows.  Capital expenditures (i.e., additions to property, plant and equipment and system development expenditures), which include the effects of accruals and capitalized interest, totaled $557.6 million in 2014, $737.5 million in 2013 and $836.7 million in 2012. See “Capital Expenditures” below for additional information on capital expenditures.

 

Cash payments for acquisitions of licenses were $38.2 million, $16.5 million and $122.7 million in 2014, 2013 and 2012, respectively.

 

Cash received from divestitures in 2014, 2013 and 2012 were as follows:

  

  

  

  

  

  

  

  

  

  

Cash Received from Divestitures

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Licenses

$

 91,789 

  

$

 311,989 

  

$

 - 

Businesses

  

 88,053 

  

  

 499,131 

  

  

 49,932 

Total

$

 179,842 

  

$

 811,120 

  

$

 49,932 

 

See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information related to these acquisitions and divestitures.

 

In 2012, U.S. Cellular invested $120.0 million in U.S. Treasury Notes.  U.S. Cellular realized cash proceeds of $50.0 million, $100.0 million, and $125.0 million in 2014, 2013, and 2012, respectively, related to the maturities of its investments in U.S. Treasury Notes and corporate notes. 

 

In 2014, cash used for investing activities includes a $60.0 million deposit made by Advantage Spectrum, L.P., a variable interest entity consolidated by U.S. Cellular, to the FCC for its participation in Auction 97.  See Note 13 — Variable Interest Entities in the Notes to Consolidated Financial Statements for additional information.

 

Cash Flows from Financing Activities

 

Cash flows from financing activities include proceeds from and repayments of short-term and long-term debt, dividends to shareholders, distributions to noncontrolling interests, cash used to repurchase Common Shares and cash proceeds from reissuance of Common Shares pursuant to stock-based compensation plans.

 

In December 2014, U.S. Cellular issued $275.0 million of 7.25% Senior Notes due 2063, and paid related debt issuance costs of $9.2 million.

 

On September 10, 2014, U.S. Cellular purchased licenses from Airadigm Communications, Inc. (“Airadigm”).  TDS owns 100% of the common stock of Airadigm.  Upon closing, Airadigm transferred to U.S. Cellular FCC spectrum licenses and certain tower assets in certain markets in Wisconsin, Iowa, Minnesota and Michigan, in consideration for $91.5 million in cash.  Since both parties to this transaction are controlled by TDS, U.S. Cellular recorded the transferred assets at Airadigm’s net book value of $15.2 million.  The $76.3 million difference between the consideration paid and the net book value of the transferred assets was recorded as an Acquisition of licenses in common control transaction cash outflow from financing activities.  See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information related to this transaction.

 

On June 25, 2013, U.S. Cellular paid a special cash dividend of $5.75 per share, for an aggregate amount of $482.3 million, to all holders of U.S. Cellular Common Shares and Series A Common Shares as of June 11, 2013.  U.S. Cellular did not pay any dividends in 2014 or 2012.

 

Adjusted Free Cash Flow

 

The following table presents Adjusted free cash flow. Adjusted free cash flow is defined as Cash flows from operating activities (which includes cash outflows related to the Sprint decommissioning), as adjusted for cash proceeds from the Sprint Cost Reimbursement (which are included in Cash flows from investing activities in the Consolidated Statement of Cash Flows), less Cash used for additions to property, plant and equipment. Adjusted free cash flow is a non-GAAP financial measure which U.S. Cellular

 

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believes may be useful to investors and other users of its financial information in evaluating the amount of cash generated by business operations (including cash proceeds from the Sprint Cost Reimbursement), after Cash used for additions to property, plant and equipment.

 

(Dollars in thousands)

2014 

  

2013 

  

2012 

Cash flows from operating activities

$

 172,342 

  

$

 290,897 

  

$

 899,291 

Add: Sprint Cost Reimbursement (1)

  

 71,097 

  

  

 10,560 

  

  

 - 

Less: Cash used for additions to property, plant and equipment

  

 605,083 

  

  

 717,862 

  

  

 826,400 

  

Adjusted free cash flow

$

 (361,644) 

  

$

 (416,405) 

  

$

 72,891 

  

  

  

  

  

  

  

  

  

  

(1)

See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information related to the Sprint Cost Reimbursement.

 

See Cash flows from Operating Activities and Cash flows from Investing Activities for additional information related to the components of Adjusted free cash flow.

 

 

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LIQUIDITY

 

U.S. Cellular believes that existing cash and investment balances, funds available under its revolving credit facility and term loan facility and expected cash flows from operating and investing activities provide substantial liquidity and financial flexibility for U.S. Cellular to meet its normal day-to-day operating needs.  However, these resources may not be adequate to fund all future expenditures that the company could potentially elect to make such as acquisitions of spectrum licenses in FCC auctions and other acquisition, construction and development programs.  It may be necessary from time to time to increase the size of the existing revolving credit facility, to put in place new facilities, or to obtain other forms of financing in order to fund these potential expenditures.  To the extent that sufficient funds are not available to U.S. Cellular or its subsidiaries on terms or at prices acceptable to U.S. Cellular, it could require U.S. Cellular to reduce its acquisition, construction and development programs.

 

U.S. Cellular’s profitability historically has been lower in the fourth quarter as a result of significant marketing and promotional activities during the holiday season.  Additionally, U.S. Cellular expects lower cash flows from operating activities in the near term as the popularity of its equipment installment plans increases.  U.S. Cellular cannot provide assurances that circumstances that could have a material adverse effect on its liquidity or capital resources will not occur. Economic conditions, changes in financial markets, U.S. Cellular financial performance and/or prospects  or other factors could restrict U.S. Cellular’s liquidity and availability of financing on terms and prices acceptable to U.S. Cellular, which could require U.S. Cellular to reduce its capital expenditure, acquisition or share repurchase programs. Such reductions could have a material adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

Cash and Cash Equivalents

 

At December 31, 2014, U.S. Cellular’s cash and cash equivalents totaled $211.5 million.  Cash and cash equivalents include cash and short-term, highly liquid investments with original maturities of three months or less. The primary objective of U.S. Cellular’s Cash and cash equivalents investment activities is to preserve principal.  At December 31, 2014, the majority of U.S. Cellular’s Cash and cash equivalents was held in bank deposit accounts and in money market funds that invest exclusively in U.S. Treasury Notes or in repurchase agreements fully collateralized by such obligations.  U.S. Cellular monitors the financial viability of the money market funds and direct investments in which it invests and believes that the credit risk associated with these investments is low.

 

Financing

 

Revolving Credit Facility

 

U.S. Cellular has a revolving credit facility available for general corporate purposes including spectrum purchases and capital expenditures, with a maximum borrowing capacity of $300.0 million.  As of December 31, 2014, the unused capacity under this agreement was $282.5 million. The continued availability of the revolving credit facility requires U.S. Cellular to comply with certain negative and affirmative covenants, maintain certain financial ratios and make representations regarding certain matters at the time of each borrowing. The covenants also prescribe certain terms associated with intercompany loans from TDS or TDS subsidiaries to U.S. Cellular or U.S. Cellular subsidiaries.  There were no intercompany loans at December 31, 2014 or 2013.  U.S. Cellular believes that it was in compliance as of December 31, 2014 with all of the financial covenants and requirements set forth in its revolving credit facility.

 

See Note 11 — Debt in the Notes to Consolidated Financial Statements for additional information regarding the revolving credit facility.

 

Term Loan Facility

 

On January 21, 2015, U.S. Cellular entered into a term loan credit facility relating to $225.0 million in debt.  The term loan must be drawn in one or more advances by the six month anniversary of the date of the agreement; amounts not drawn by that time will cease to be available.  Amounts repaid or prepaid under the term loan facility may not be reborrowed. The maturity date of the term loan would accelerate in the event of a change in control.

 

The term loan is available for general corporate purposes including spectrum purchases and capital expenditures.  The term loan is unsecured except for a lien on all equity which U.S. Cellular may have in the loan administrative agent, CoBank ACB, subject to certain limitations. The continued availability of the term loan facility requires U.S. Cellular to comply with certain negative and affirmative covenants, maintain certain financial ratios and make representations regarding certain matters at the time of each borrowing, that are substantially the same as those in the U.S. Cellular revolving credit facility described above.

 

See Note 11 — Debt in the Notes to Consolidated Financial Statements for additional information regarding the term loan facility.

 

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Long-Term Financing

 

U.S. Cellular has an effective shelf registration statement on Form S-3 to issue senior or subordinated debt securities. The proceeds from any such issuance may be used for general corporate purposes, including: the possible reduction of other long-term debt, spectrum purchases, and capital expenditures; in connection with acquisition, construction and development programs; the reduction of short-term debt; for working capital; to provide additional investments in subsidiaries; or the repurchase of shares.  The U.S. Cellular shelf registration statement permits U.S. Cellular to issue at any time and from time to time senior or subordinated debt securities in one or more offerings.  The ability of U.S. Cellular to complete an offering pursuant to such shelf registration statement is subject to market conditions and other factors at the time.

 

In December 2014, U.S. Cellular sold and issued $275 million of 7.25% Senior Notes due in 2063 for general corporate purposes including spectrum purchases and capital expenditures, reducing the available amount on U.S. Cellular’s shelf registration statement from $500 million to $225 million.  U.S. Cellular has the authority to replenish this shelf registration statement back to $500 million.

 

U.S. Cellular believes that it was in compliance as of December 31, 2014 with all financial covenants and other requirements set forth in its long-term debt indentures.  U.S. Cellular has not failed to make nor does it expect to fail to make any scheduled payment of principal or interest under such indentures.

 

The long-term debt principal payments due for the next five years represent less than 1% of the total long-term debt obligation at December 31, 2014.  Refer to Market Risk — Long-Term Debt for additional information regarding required principal payments and the weighted average interest rates related to U.S. Cellular’s Long-term debt.

 

U.S. Cellular, at its discretion, may from time to time seek to retire or purchase its outstanding debt through cash purchases and/or exchanges for other securities, in open market purchases, privately negotiated transactions, tender offers, exchange offers or otherwise. Such repurchases or exchanges, if any, will depend on prevailing market conditions, liquidity requirements, contractual restrictions and other factors. The amounts involved may be material.

 

See Note 11 — Debt in the Notes to Consolidated Financial Statements for additional information on Long-term financing.

 

Credit Rating

 

In certain circumstances, U.S. Cellular’s interest cost on its revolving credit and term loan facilities may be subject to increase if its current credit ratings from nationally recognized credit rating agencies are lowered, and may be subject to decrease if the ratings are raised.  U.S. Cellular’s facilities do not cease to be available nor do the maturity dates accelerate solely as a result of a downgrade in credit rating.  However, a downgrade U.S. Cellular’s credit rating could adversely affect its ability to renew the facilities or obtain access to other credit facilities in the future.

 

In 2014, nationally recognized credit rating agencies downgraded the U.S. Cellular corporate and senior debt credit ratings. After these downgrades, U.S. Cellular is rated at sub-investment grade.  U.S. Cellular’s credit ratings as of December 31, 2014, and the dates such ratings were issued/re-affirmed were as follows:

 

Moody's (issued November 26, 2014)

Ba1

—negative outlook

Standard & Poor's (issued November 24, 2014)

BB

—stable outlook

Fitch Ratings (re-affirmed November 24, 2014)

BB+

—stable outlook

 

Capital Expenditures

 

U.S. Cellular’s capital expenditures for 2015 are expected to be approximately $600 million.  These expenditures are expected to be for the following general purposes:

 

·         Expand and enhance network coverage, including providing additional capacity to accommodate increased network usage, principally data usage, by current customers;

·         Continue to deploy 4G LTE technology in certain markets;

·         Expand and enhance the retail store network; and

·         Develop and enhance office systems.

 

 

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U.S. Cellular plans to finance its capital expenditures program for 2015 using primarily Cash flows from operating activities and, as necessary, existing cash balances, short-term investments, borrowings under its revolving credit agreement, term loan and/or other long-term debt.

 

Acquisitions, Divestitures and Exchanges

 

U.S. Cellular assesses its existing wireless interests on an ongoing basis with a goal of improving the competitiveness of its operations and maximizing its long-term return on investment. As part of this strategy, U.S. Cellular reviews attractive opportunities to acquire additional wireless operating markets and wireless spectrum. In addition, U.S. Cellular may seek to divest outright or include in exchanges for other wireless interests those interests that are not strategic to its long-term success. As a result, U.S. Cellular may be engaged from time to time in negotiations relating to the acquisition, divestiture or exchange of companies, properties or wireless spectrum. In general, U.S. Cellular may not disclose such transactions until there is a definitive agreement.  See Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements for additional information related to significant transactions, including expected pre-tax cash proceeds from such transactions in 2015.

 

Variable Interest Entities

 

U.S. Cellular consolidates certain entities because they are “variable interest entities” under accounting principles generally accepted in the United States of America (“GAAP”). See Note 13 — Variable Interest Entities in the Notes to Consolidated Financial Statements for additional information related to these variable interest entities. U.S. Cellular may elect to make additional capital contributions and/or advances to these variable interest entities in future periods in order to fund their operations.

 

FCC Spectrum Auction 97

 

In January 2015, the FCC released the results of Auction 97.  U.S. Cellular participated in Auction 97 indirectly through its limited partnership interest in Advantage Spectrum.  Advantage Spectrum was the provisional winning bidder of 124 licenses for an aggregate bid of $338.3 million, net of its anticipated designated entity discount of 25%.  On or prior to March 2, 2015, Advantage Spectrum is required to pay the FCC for its bid amount, less the initial deposit of $60.0 million, plus certain other charges totaling $2.3 million.  Advantage Spectrum expects to fund this capital requirement with loans and contributions made by U.S. Cellular.  U.S. Cellular plans to use a portion of the proceeds received from the issuance of its 7.25% Senior Notes and term loan facility to provide these loans and contributions to Advantage Spectrum.

 

Common Share Repurchase Program

 

In the past year, U.S. Cellular has repurchased and expects to continue to repurchase its Common Shares, subject to its repurchase program.  For additional information related to the current repurchase authorization and repurchases made during 2014, 2013 and 2012, see Note 15 — Common Shareholders' Equity in the Notes to Consolidated Financial Statements and Part II, Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds.

 

 

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Contractual and Other Obligations

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

At December 31, 2014, the resources required for contractual obligations were as follows:

  

  

  

  

  

Payments Due by Period

(Dollars in millions)

Total

  

Less Than 1 Year

  

1 - 3 Years

  

3 - 5 Years

  

More Than 5 Years

Long-term debt obligations (1)

$

 1,161.0 

  

$

 -  

  

$

 -  

  

$

 -  

  

$

 1,161.0 

Interest payments on long-term debt obligations

  

 2,762.8 

  

  

 80.2 

  

  

 160.4 

  

  

 160.4 

  

  

 2,361.8 

Operating leases (2)

  

 1,278.6 

  

  

 139.3 

  

  

 233.5 

  

  

 165.3 

  

  

 740.5 

Capital leases

  

 3.9 

  

  

 0.2 

  

  

 0.4 

  

  

 0.4 

  

  

 2.9 

Purchase obligations (3)

  

 1,684.3 

  

  

 804.0 

  

  

 670.9 

  

  

 133.8 

  

  

 75.6 

  

  

$

 6,890.6 

  

$

 1,023.7 

  

$

 1,065.2 

  

$

 459.9 

  

$

 4,341.8 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(1)

Includes current and long-term portions of debt obligations.  The total long-term debt obligation differs from Long-term debt in the Consolidated Balance Sheet due to capital leases and the $11.3 million unamortized discount related to U.S. Cellular’s 6.7% Senior Notes. See Note 11 — Debt in the Notes to Consolidated Financial Statements for additional information

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(2)

Includes future lease costs related to office space, retail sites, cell sites and equipment.  See Note 12 — Commitments and Contingencies in the Notes to Consolidated Financial Statements for additional information.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(3)

Includes obligations payable under non-cancellable contracts, commitments for network facilities and transport services, agreements for software licensing, long-term marketing programs, and agreements with Apple to purchase certain minimum quantities of Apple iPhone products and fund marketing programs related to the Apple iPhone and iPad products.  As described more fully in Note 6 — Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements, U.S. Cellular expects to incur network-related exit costs in the Divestiture Markets as a result of the transaction, including: (i) costs to decommission cell sites and mobile telephone switching office (“MTSO”) sites, (ii) costs to terminate real property leases and (iii) costs to terminate certain network access arrangements in the subject markets.  The impacts of these exit activities on U.S. Cellular's purchase obligations are reflected in the table above only to the extent that agreements were consummated at December 31, 2014.

 

The table above excludes liabilities related to “unrecognized tax benefits” as defined by GAAP because U.S. Cellular is unable to predict the period of settlement of such liabilities.  Such unrecognized tax benefits were $36.1 million at December 31, 2014.  See Note 4 — Income Taxes in the Notes to Consolidated Financial Statements for additional information on unrecognized tax benefits.

 

Agreements

 

·         On November 25, 2014, U.S. Cellular executed a Master Statement of Work and certain other documents with Amdocs Software Systems Limited (“Amdocs”), effective October 1, 2014, that inter-relate with but rearrange the structure under previous Amdocs Agreements.  The agreement provides that U.S. Cellular will now outsource to Amdocs certain support functions for its Billing and Operational Support System (“B/OSS”).  Such functions include application support, billing operations and some infrastructure services.  The agreement has a term through September 30, 2019, subject to five one-year renewal periods at U.S. Cellular’s option.  The total estimated amount to be paid to Amdocs with respect to the agreement during the initial five-year term is approximately $110 million (exclusive of travel and expenses and subject to certain potential adjustments).

 

·         During 2013, U.S. Cellular entered into agreements with Apple to purchase certain minimum quantities of Apple iPhone products and fund marketing programs related to the Apple iPhone and iPad products over a three-year period beginning in November 2013.  Based on current forecasts, U.S. Cellular estimates that the remaining contractual commitment as of December 31, 2014 under these agreements is approximately $818 million.  At this time, U.S. Cellular expects to meet its contractual commitments with Apple.

 

Off-Balance Sheet Arrangements

 

U.S. Cellular had no transactions, agreements or other contractual arrangements with unconsolidated entities involving “off-balance sheet arrangements,” as defined by SEC rules, that had or are reasonably likely to have a material current or future effect on its financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

 

APPLICATION OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES

 

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U.S. Cellular prepares its consolidated financial statements in accordance with GAAP.  U.S. Cellular’s significant accounting policies are discussed in detail in Note 1 — Summary of Significant Accounting Policies and Recent Accounting Pronouncements in the Notes to Consolidated Financial Statements.

 

Management believes the application of the following critical accounting policies and the estimates required by such application reflect its most significant judgments and estimates used in the preparation of U.S. Cellular’s consolidated financial statements.  Management has discussed the development and selection of each of the following accounting policies and related estimates and disclosures with the Audit Committee of U.S. Cellular’s Board of Directors.

 

Intangible Asset Impairment

 

Goodwill and licenses represent a significant component of U.S. Cellular consolidated assets.  These assets are considered to be indefinite lived assets and are therefore not amortized but tested annually for impairment.  U.S. Cellular performs annual impairment testing of Goodwill and Licenses, as required by GAAP, as of November 1 of each year.  Significant negative events, such as changes in any of the assumptions described below as well as decreases in forecasted cash flows, could result in an impairment in future periods.

 

See Note 7 — Intangible Assets in the Notes to Consolidated Financial Statements for information related to Goodwill and Licenses activity in 2014 and 2013.

 

Goodwill

 

Based on the results of the U.S. Cellular annual Goodwill impairment assessment performed as of November 1, 2014, the fair value of each of the reporting units exceeded their respective carrying values.  Therefore, no impairment of Goodwill existed. 

 

For purposes of impairment testing of Goodwill in 2014 and 2013, U.S. Cellular identified four reporting units based on geographic service areas. 

 

A discounted cash flow approach was used to value each reporting unit, using value drivers and risks specific to the industry and current economic factors.  The cash flow estimates incorporated assumptions that market participants would use in their estimates of fair value and may not be indicative of U.S. Cellular specific assumptions.  However, the discount rate used in the analysis accounts for any additional risk a market participant might place on integrating U.S. Cellular into its operations at the level of cash flows assumed under this approach.  The most significant assumptions made in this process were the revenue growth rate (shown as a compound annual growth rate in the table below), the terminal revenue growth rate, the discount rate and capital expenditures as a percentage of revenue (shown as a simple average in the table below).  There are uncertainties associated with these key assumptions and potential events and/or circumstances that could have a negative effect on these key assumptions, which are described below.  These assumptions were as follows:

 

Key Assumptions

November 1, 2014

Revenue growth rate (1)

1.6 

%

Terminal revenue growth rate (1)

2.0 

%

Discount rate (2)

10.5 

%

Capital expenditures as a percentage of revenue (3)

 16.5 

%

  

  

  

  

(1)

There are risks that could negatively impact the projected revenue growth rates, including, but not limited to: the success of new and existing products/services, competition, operational difficulties and churn.

(2)

The discount rate of each reporting unit was computed by calculating the weighted average cost of capital of market participants with businesses reasonably comparable to U.S. Cellular.  The discount rate is dependent upon the cost of capital of other industry market participants and the company specific risk.  To the extent that the weighted average cost of capital of industry participants increases or U.S. Cellular's risk in relation to its peers increases, this would decrease the estimated fair value of the reporting units.  The weighted average cost of capital may increase if borrowing costs rise, market participants weight more of their capital structure towards equity (vs. debt), or other elements affecting the estimated cost of equity increase.

(3)

Capital expenditures generally include costs to develop the network.  To the extent costs associated with these capital expenditures increase at a rate higher than expected and disproportionate to forecasted future revenues, this could negatively impact future cash flows.

       

 

Provided all other assumptions remained the same, the discount rate would have to increase to a range of 11.1% to 12.5% to yield estimated fair values of reporting units that equal their respective carrying values at November 1, 2014.  Further, assuming all other

 

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assumptions remained the same, the terminal growth rate assumptions would need to decrease to amounts ranging from negative 3.2% to positive 0.6% to yield estimates of fair value equal to the carrying values of the respective reporting unit at November 1, 2014.

 

The carrying value of each U.S. Cellular reporting unit as of November 1, 2014 and the percentage by which its estimated fair value exceeded carrying value was as follows:

  

  

  

  

  

  

  

Reporting Unit

Carrying Value

  

Excess of estimated Fair Value over Carrying Value

(Dollars in millions)

  

  

  

  

  

Central Region

$

 1,793 

  

 10.1 

%

Mid-Atlantic Region

  

 491 

  

 18.2 

%

New England Region

  

 202 

  

 30.0 

%

Northwest Region

  

 160 

  

 36.3 

%

Total

$

 2,646 

  

  

  

 

Wireless Licenses

 

As of November 1, 2014, the estimated fair value of the licenses in each unit of accounting exceeded their carrying value.  Therefore, no impairment of licenses existed.  U.S. Cellular tests licenses for impairment at the level of reporting referred to as a unit of accounting.  For purposes of its impairment testing of licenses as of November 1, 2014 and November 1, 2013, U.S. Cellular separated its FCC licenses into eleven units of accounting based on geographic service areas.  In both 2014 and 2013, seven of the units of accounting represented geographic groupings of licenses which, because they were not being utilized and, therefore, were not expected to generate cash flows from operating activities in the foreseeable future, were considered separate units of accounting for purposes of impairment testing.

 

Developed operating market licenses (“built licenses”)

 

U.S. Cellular applies the build-out method to estimate the fair values of built licenses. The most significant assumptions applied for purposes of the licenses impairment assessment were as follows:

 

Key Assumptions

November 1, 2014

Build-out period (1)

5 years

  

Discount rate (2)

8.75 

%

Terminal revenue growth rate

2.0 

%

Terminal capital expenditures as a percentage of revenue

14.5 

%

Customer penetration rates

12.0-16.3

%

  

  

  

  

(1)

The build-out period represents the estimated time to perform a hypothetical build of the network.  Changes in the estimated build-out period can occur as a result of changes in resources and technology.  Such changes could negatively or positively impact the results.

(2)

The discount rate used in the valuation of licenses is less than the discount rate used in the valuation of reporting units for purposes of goodwill impairment testing. The discount rate used for licenses includes a reduced company-specific risk premium as it is assumed a market participant starting a greenfield build would construct and operate its network in an optimal manner and would not be constrained by the current network and operations associated with a mature wireless company.  The discount rate is estimated based on the overall risk-free interest rate adjusted for industry participant information, such as a typical capital structure (i.e., debt-equity ratio), the after-tax cost of debt and the cost of equity.  The cost of equity takes into consideration the average risk specific to individual market participants.  The weighted average cost of capital may increase if borrowing costs rise, market participants weight more of their capital structure towards equity (vs. debt), or other elements affecting the estimated cost of equity increase.

       

 

As of November 1, 2014, the fair values of the built licenses units of accounting exceeded their respective carrying values by amounts ranging from 12.8% to 42.9%.  The discount rate would have to increase to a range of 9.0% to 9.3% to yield estimated fair values of licenses in the respective units of accounting that equal their respective carrying values at November 1, 2014. 

 

Non-operating market licenses (“unbuilt licenses”)

 

For purposes of performing impairment testing of unbuilt licenses, the fair value of the unbuilt licenses is assumed to have changed by the same percentage, and in the same direction, that the fair value of built licenses measured using the build-out method changed

 

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during the period. There was no impairment loss recognized related to unbuilt licenses as a result of the November 1, 2014 licenses impairment test.

 

Carrying Value of Licenses

  

  

  

  

The carrying value of licenses at November 1, 2014 was as follows:

  

  

  

  

Unit of Accounting (1)

Carrying Value

(Dollars in millions)

  

  

Built licenses

  

  

Central Region

$

 804 

Mid-Atlantic Region

  

 234 

New England Region

  

 102 

Northwest Region

  

 68 

  

  

  

  

Unbuilt licenses

  

  

New England

  

 1 

North Northwest

  

 3 

South Northwest

  

 2 

North Central

  

 51 

South Central

  

 22 

East Central

  

 87 

Mid-Atlantic

  

 17 

Total (2)

$

 1,391 

  

  

  

  

(1)

U.S. Cellular participated in spectrum auctions indirectly through its interests in Aquinas Wireless L.P. (“Aquinas Wireless”) and King Street Wireless L.P. (“King Street Wireless”), collectively, the “limited partnerships.”  Interests in other limited partnerships that participated in spectrum auctions have since been acquired.  Each limited partnership participated in and was awarded spectrum licenses in one of two separate spectrum auctions (FCC Auctions 78 and 73). All of the units of accounting above, except New England, include licenses awarded to the limited partnerships.

  

  

  

  

(2)

Between the November 1, 2014 impairment test date and the December 31, 2014 Consolidated Balance Sheet date, U.S. Cellular obtained licenses through a license exchange in the amount of $51 million and capitalized interest on certain licenses pursuant to current network build-outs in the amount of $1 million.

 

Income Taxes

 

U.S. Cellular is included in a consolidated federal income tax return with other members of the TDS consolidated group.  TDS and U.S. Cellular are parties to a Tax Allocation Agreement which provides that U.S. Cellular and its subsidiaries be included with the TDS affiliated group in a consolidated federal income tax return and in state income or franchise tax returns in certain situations.  For financial statement purposes, U.S. Cellular and its subsidiaries calculate their income, income tax and credits as if they comprised a separate affiliated group.  Under the Tax Allocation Agreement, U.S. Cellular remits its applicable income tax payments to TDS.

 

The amounts of income tax assets and liabilities, the related income tax provision and the amount of unrecognized tax benefits are critical accounting estimates because such amounts are significant to U.S. Cellular’s financial condition and results of operations.

 

The preparation of the consolidated financial statements requires U.S. Cellular to calculate a provision for income taxes.  This process involves estimating the actual current income tax liability together with assessing temporary differences resulting from the different treatment of items for tax purposes.  These temporary differences result in deferred income tax assets and liabilities, which are included in U.S. Cellular’s Consolidated Balance Sheet.  U.S. Cellular must then assess the likelihood that deferred income tax assets will be realized based on future taxable income and, to the extent management believes that realization is not likely, establish a valuation allowance.  Management’s judgment is required in determining the provision for income taxes, deferred income tax assets and liabilities and any valuation allowance that is established for deferred income tax assets.

 

U.S. Cellular recognizes the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position.  The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate resolution.  

 

 

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See Note 4 — Income Taxes in the Notes to Consolidated Financial Statements for details regarding U.S. Cellular’s income tax provision, deferred income taxes and liabilities, valuation allowances and unrecognized tax benefits, including information regarding estimates that impact income taxes.

 

Loyalty Reward Program

See the Revenue Recognition section of Note 1 — Summary of Significant Accounting Policies and Recent Accounting Pronouncements in the Notes to Consolidated Financial Statements for additional description of this program and the related accounting. 

 

U.S. Cellular follows the deferred revenue method of accounting for its loyalty reward program.  Under this method, revenue allocated to loyalty reward points is deferred.  The amount allocated to the loyalty points is based on the estimated retail price of the products and services for which points may be redeemed, as well as U.S. Cellular’s estimate of the percentage of loyalty points that will be redeemed for each product or service.  A significant change in any of the aforementioned assumptions used would impact the amount of revenue deferred and recognized under the loyalty reward program.   

 

Revenue is recognized at the time of customer redemption or when such points have been depleted via an account maintenance charge.  As a result of the accumulation of historical experience, beginning in the fourth quarter of 2013, U.S. Cellular began recognizing breakage under the proportional model.  Prior to the fourth quarter of 2013, breakage was not recognized until incurred.  Under the proportional model, U.S. Cellular allocates a portion of the estimated future breakage to each redemption and records revenue proportionally.

 

U.S. Cellular periodically reviews and if necessary, revises the redemption and depletion rates under this model as appropriate based on history and related future expectations.  In 2014 and 2013, U.S. Cellular recognized $20.6 million and $16.8 million, respectively, in revenues related to estimated and actual breakage.

 

Equipment Installment Plans

 

U.S. Cellular offers customers the option to purchase certain devices under installment contracts over a period of up to 24 months and, under certain of these plans, offers the customer a trade-in right.  Customers on an installment contract that elect to trade-in their device, will receive a credit in the amount of the outstanding balance of the installment contract,  provided the subscriber trades-in an eligible used device in good working condition and purchases a new device from U.S. Cellular. Equipment revenue under these contracts is recognized at the time the device is delivered to the end-user customer for the selling price of the device, net of any deferred imputed interest or trade-in right, if applicable. 

 

Trade-In Right

 

U.S. Cellular values the trade-in right as a guarantee liability.  This liability is initially measured at fair value and is determined based on assumptions including the probability and timing of the customer upgrading to a new device and the estimated fair value of the used device eligible for trade-in.  U.S. Cellular reevaluates its estimate of the guarantee liability at each reporting date.  A significant change in any of the aforementioned assumptions used to compute the guarantee liability would impact the amount of revenue recognized under these plans and the timing thereof.  For the year ended December 31, 2014, U.S. Cellular assumed the earliest contractual time of trade-in, or 12 months, for all customers on installment contracts with trade-in rights.

 

When a customer exercises the trade-in option, the difference between the outstanding receivable balance forgiven and the fair value of the used device is recorded as a reduction to the guarantee liability.  If the customer does not exercise the trade-in option at the time he or she is eligible, U.S. Cellular begins amortizing the liability and records this amortization as additional operating revenue. 

 

Interest

 

U.S. Cellular equipment installment plans do not provide for explicit interest charges.  For equipment installment plans with a duration of greater than twelve months, U.S. Cellular imputes interest using a market rate and recognizes such interest income over the duration of the plan as a component of Interest and dividend income.  Changes in the imputed interest rate would impact the amount of revenue recognized under these plans. 

 

Allowance

 

U.S. Cellular maintains an allowance for doubtful accounts for estimated losses that result from the failure of our customers to make payments due under the equipment installment plans.  The allowance is estimated based on historical experience, account aging and

 

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other factors that could affect collectability.  When it is probable that an account balance will not be collected, the account balance is charged against the allowance for doubtful accounts.  To the extent that actual loss experience differs significantly from historical trends, the required allowance amounts could differ from the original estimates. 

 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

 

See Note 18 – Related Parties and Note 19 – Certain Relationships and Related Transactions in the Notes to Consolidated Financial Statements.

 

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PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

SAFE HARBOR CAUTIONARY STATEMENT

 

This Management’s Discussion and Analysis of Financial Condition and Results of Operations and other sections of this Annual Report contain statements that are not based on historical facts, including the words “believes,” “anticipates,” “intends,” “expects” and similar words.  These statements constitute and represent “forward‑looking statements” as this term is defined in the Private Securities Litigation Reform Act of 1995.  Such forward‑looking statements involve known and unknown risks, uncertainties and other factors that may cause actual results, events or developments to be significantly different from any future results, events or developments expressed or implied by such forward‑looking statements.  Such risks, uncertainties and other factors include, but are not limited to, the following risks:

 

·         Intense competition in the markets in which U.S. Cellular operates could adversely affect U.S. Cellular’s revenues or increase its costs to compete.

 

·         A failure by U.S. Cellular to successfully execute its business strategy (including planned acquisitions, divestitures and exchanges) or allocate resources or capital could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         U.S. Cellular offers customers the option to purchase certain devices under installment contracts, which creates certain risks and uncertainties which could have an adverse impact on U.S. Cellular's financial condition or results of operations.

 

·         Changes in roaming practices or other factors could cause U.S. Cellular's roaming revenues to decline from current levels and/or impact U.S. Cellular's ability to service its customers in geographic areas where U.S. Cellular does not have its own network, which could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

 

·         A failure by U.S. Cellular to obtain access to adequate radio spectrum to meet current or anticipated future needs and/or to accurately predict future needs for radio spectrum could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         To the extent conducted by the Federal Communications Commission (“FCC”), U.S. Cellular is likely to participate in FCC auctions of additional spectrum in the future as an applicant or as a noncontrolling partner in another auction applicant and, during certain periods, will be subject to the FCC’s anti-collusion rules, which could have an adverse effect on U.S. Cellular.

 

·         Changes in the regulatory environment or a failure by U.S. Cellular to timely or fully comply with any applicable regulatory requirements could adversely affect U.S. Cellular’s business, financial condition or results of operations.

 

·         An inability to attract people of outstanding potential, to develop their potential through education and assignments, and to retain them by keeping them engaged, challenged and properly rewarded could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

 

·         U.S. Cellular’s assets are concentrated in the U.S. wireless telecommunications industry. As a result, its results of operations may fluctuate based on factors related primarily to conditions in this industry.

 

·         U.S. Cellular’s lower scale relative to larger competitors could adversely affect its business, financial condition or results of operations.   

 

·         Changes in various business factors could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         Advances or changes in technology could render certain technologies used by U.S. Cellular obsolete, could put U.S. Cellular at a competitive disadvantage, could reduce U.S. Cellular’s revenues or could increase its costs of doing business.

 

·         Complexities associated with deploying new technologies present substantial risk.

 

·         U.S. Cellular is subject to numerous surcharges and fees from federal, state and local governments, and the applicability and the amount of these fees are subject to great uncertainty.

 

·         Performance under device purchase agreements could have a material adverse impact on U.S. Cellular's business, financial condition or results of operations.

 

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·         Changes in U.S. Cellular’s enterprise value, changes in the market supply or demand for wireless licenses, adverse developments in the business or the industry in which U.S. Cellular is involved and/or other factors could require U.S. Cellular to recognize impairments in the carrying value of its licenses, goodwill and/or physical assets.

 

·         Costs, integration problems or other factors associated with acquisitions, divestitures or exchanges of properties or licenses and/or expansion of U.S. Cellular’s business could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         U.S. Cellular’s investments in unproven technologies may not produce the benefits that U.S. Cellular expects.

 

·         A failure by U.S. Cellular to complete significant network construction and systems implementation activities as part of its plans to improve the quality, coverage, capabilities and capacity of its network, support and other systems and infrastructure could have an adverse effect on its operations.

 

·         Difficulties involving third parties with which U.S. Cellular does business, including changes in U.S. Cellular's relationships with or financial or operational difficulties of key suppliers or independent agents and third party national retailers who market U.S. Cellular services, could adversely affect U.S. Cellular’s business, financial condition or results of operations.

 

·         U.S. Cellular has significant investments in entities that it does not control. Losses in the value of such investments could have an adverse effect on U.S. Cellular’s financial condition or results of operations.

 

·         A failure by U.S. Cellular to maintain flexible and capable telecommunication networks or information technology, or a material disruption thereof, could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         Cyber-attacks or other breaches of network or information technology security could have an adverse effect on U.S. Cellular's business, financial condition or results of operations.

 

·         The market price of U.S. Cellular’s Common Shares is subject to fluctuations due to a variety of factors.

 

·         Changes in facts or circumstances, including new or additional information, could require U.S. Cellular to record charges in excess of amounts accrued in the financial statements, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         Disruption in credit or other financial markets, a deterioration of U.S. or global economic conditions or other events could, among other things, impede U.S. Cellular’s access to or increase the cost of financing its operating and investment activities and/or result in reduced revenues and lower operating income and cash flows, which would have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         Uncertainty of U.S. Cellular’s ability to access capital, deterioration in the capital markets, other changes in market conditions, changes in U.S. Cellular’s credit ratings or other factors could limit or restrict the availability of financing on terms and prices acceptable to U.S. Cellular, which could require U.S. Cellular to reduce its construction, development or acquisition programs.

 

·         Settlements, judgments, restraints on its current or future manner of doing business and/or legal costs resulting from pending and future litigation could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         The possible development of adverse precedent in litigation or conclusions in professional studies to the effect that radio frequency emissions from wireless devices and/or cell sites cause harmful health consequences, including cancer or tumors, or may interfere with various electronic medical devices such as pacemakers, could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         Claims of infringement of intellectual property and proprietary rights of others, primarily involving patent infringement claims, could prevent U.S. Cellular from using necessary technology to provide products or services or subject U.S. Cellular to expensive intellectual property litigation or monetary penalties, which could have an adverse effect on U.S. Cellular’s business, financial condition or results of operations.

 

·         There are potential conflicts of interests between TDS and U.S. Cellular.

 

 

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·         Certain matters, such as control by TDS and provisions in the U.S. Cellular Restated Certificate of Incorporation, may serve to discourage or make more difficult a change in control of U.S. Cellular.

 

·         Any of the foregoing events or other events could cause revenues, earnings, capital expenditures and/or any other financial or statistical information to vary from U.S. Cellular’s forward-looking estimates by a material amount.

 

See “Risk Factors” in U.S. Cellular’s Annual Report on Form 10-K for the year ended December 31, 2014 for a further discussion of these risks.  U.S. Cellular undertakes no obligation to update publicly any forward‑looking statements whether as a result of new information, future events or otherwise.  Readers should evaluate any statements in light of these important factors.

 

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MARKET RISK

 

Long-Term Debt

 

As of December 31, 2014, the majority of U.S. Cellular’s long-term debt was in the form of fixed-rate notes with maturities ranging up to 49 years.  Fluctuations in market interest rates can lead to significant fluctuations in the fair value of these fixed-rate notes.

 

The following table presents the scheduled principal payments on long-term debt and capital lease obligations, and the related weighted average interest rates by maturity dates at December 31, 2014:

 

  

  

Principal Payments Due by Period

(Dollars in millions)

  

Long-Term Debt Obligations (1)

  

Weighted-Avg. Interest Rates on Long-Term Debt Obligations (2)

2015 

$

 - 

  

9.7 

%

2016 

  

 0.1 

  

9.7 

%

2017 

  

 0.1 

  

9.7 

%

2018 

  

 0.1 

  

9.7 

%

2019 

  

 0.1 

  

9.7 

%

After 5 years

  

 1,162.7 

  

6.9 

%

Total

$

 1,163.1 

  

6.9 

%

  

  

  

  

  

  

  

(1)

The total long-term debt obligation differs from Long-term debt in the Consolidated Balance Sheet due to the $11.3 million unamortized discount related to the 6.7% Senior Notes. See Note 11 — Debt in the Notes to Consolidated Financial Statements for additional information.

  

  

  

  

  

  

  

(2)

Represents the weighted average interest rates at December 31, 2014 for debt maturing in the respective periods.

 

Fair Value of Long-Term Debt

 

At December 31, 2014 and 2013, the estimated fair value of long-term debt obligations, excluding capital lease obligations and the current portion of such long-term debt, was $1,122.1 million and $817.5 million, respectively.  The fair value of long-term debt, excluding capital lease obligations and the current portion of such long-term debt, was estimated using market prices for the 6.95% Senior Notes at December 31, 2014 and 2013 and 7.25% Senior Notes at December 31, 2014 and a discounted cash flow analysis for the 6.7% Senior Notes at December 31, 2014 and 2013.

 

Other Market Risk Sensitive Instruments

 

The substantial majority of U.S. Cellular’s other market risk sensitive instruments (as defined in item 305 of SEC Regulation S-K) are short-term, including Cash and cash equivalents.  Accordingly, U.S. Cellular believes that a significant change in interest rates would not have a material effect on such other market risk sensitive instruments.

 

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United States Cellular Corporation

Consolidated Statement of Operations

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars and shares in thousands, except per share amounts)

  

  

  

  

  

  

  

  

Operating revenues

  

  

  

  

  

  

  

  

  

Service

$

 3,397,937 

  

$

 3,594,773 

  

$

 4,098,856 

  

Equipment sales

  

 494,810 

  

  

 324,063 

  

  

 353,228 

  

  

Total operating revenues

  

 3,892,747 

  

  

 3,918,836 

  

  

 4,452,084 

  

  

  

  

  

  

  

  

  

  

  

Operating expenses

  

  

  

  

  

  

  

  

  

System operations (excluding Depreciation, amortization and

  accretion reported below)

  

 769,911 

  

  

 763,435 

  

  

 946,805 

  

Cost of equipment sold

  

 1,192,669 

  

  

 999,000 

  

  

 935,947 

  

Selling, general and administrative (including charges from

  affiliates of $91.1 million, $99.2 million and $104.3 million

  in 2014, 2013 and 2012)

  

 1,591,914 

  

  

 1,677,395 

  

  

 1,764,933 

  

Depreciation, amortization and accretion

  

 605,997 

  

  

 803,781 

  

  

 608,633 

  

(Gain) loss on asset disposals, net

  

 21,469 

  

  

 30,606 

  

  

 18,088 

  

(Gain) loss on sale of business and other exit costs, net

  

 (32,830) 

  

  

 (246,767) 

  

  

 21,022 

  

(Gain) loss on license sales and exchanges

  

 (112,993) 

  

  

 (255,479) 

  

  

 - 

  

  

Total operating expenses

  

 4,036,137 

  

  

 3,771,971 

  

  

 4,295,428 

  

  

  

  

  

  

  

  

  

  

  

Operating income (loss)

  

 (143,390) 

  

  

 146,865 

  

  

 156,656 

  

  

  

  

  

  

  

  

  

  

  

Investment and other income (expense)

  

  

  

  

  

  

  

  

  

Equity in earnings of unconsolidated entities

  

 129,764 

  

  

 131,949 

  

  

 90,364 

  

Interest and dividend income

  

 12,148 

  

  

 3,961 

  

  

 3,644 

  

Gain (loss) on investments

  

 - 

  

  

 18,556 

  

  

 (3,718) 

  

Interest expense

  

 (57,386) 

  

  

 (43,963) 

  

  

 (42,393) 

  

Other, net

  

 160 

  

  

 288 

  

  

 500 

  

  

Total investment and other income (expense)

  

 84,686 

  

  

 110,791 

  

  

 48,397 

  

  

  

  

  

  

  

  

  

  

  

Income (loss) before income taxes

  

 (58,704) 

  

  

 257,656 

  

  

 205,053 

  

Income tax expense (benefit)

  

 (11,782) 

  

  

 113,134 

  

  

 63,977 

  

  

  

  

  

  

  

  

  

  

  

Net income (loss)

  

 (46,922) 

  

  

 144,522 

  

  

 141,076 

  

Less: Net income (loss) attributable to noncontrolling interests, net of tax

  

 (4,110) 

  

  

 4,484 

  

  

 30,070 

Net income (loss) attributable to U.S. Cellular shareholders

$

 (42,812) 

  

$

 140,038 

  

$

 111,006 

  

  

  

  

  

  

  

  

  

  

  

Basic weighted average shares outstanding

  

 84,213 

  

  

 83,968 

  

  

 84,645 

Basic earnings (loss) per share attributable to U.S. Cellular shareholders

$

 (0.51) 

  

$

 1.67 

  

$

 1.31 

  

  

  

  

  

  

  

  

  

  

  

Diluted weighted average shares outstanding

  

 84,213 

  

  

 84,730 

  

  

 85,230 

Diluted earnings (loss) per share attributable to U.S. Cellular shareholders

$

 (0.51) 

  

$

 1.65 

  

$

 1.30 

  

  

  

  

  

  

  

  

  

  

  

Special dividend per share to U.S. Cellular shareholders

$

 -   

  

$

 5.75 

  

$

 - 

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

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United States Cellular Corporation

Consolidated Statement of Cash Flows

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Cash flows from operating activities

  

  

  

  

  

  

  

  

  

Net income (loss)

$

 (46,922) 

  

$

 144,522 

  

$

 141,076 

  

Add (deduct) adjustments to reconcile net income to net

  cash flows from operating activities

  

  

  

  

  

  

  

  

  

  

  

Depreciation, amortization and accretion

  

 605,997 

  

  

 803,781 

  

  

 608,633 

  

  

  

Bad debts expense

  

 101,282 

  

  

 98,864 

  

  

 67,372 

  

  

  

Stock-based compensation expense

  

 22,383 

  

  

 15,844 

  

  

 21,466 

  

  

  

Deferred income taxes, net

  

 57,604 

  

  

 (75,348) 

  

  

 49,244 

  

  

  

Equity in earnings of unconsolidated entities

  

 (129,764) 

  

  

 (131,949) 

  

  

 (90,364) 

  

  

  

Distributions from unconsolidated entities

  

 112,336 

  

  

 125,660 

  

  

 84,417 

  

  

  

(Gain) loss on asset disposals, net

  

 21,469 

  

  

 30,606 

  

  

 18,088 

  

  

  

(Gain) loss on sale of business and other exit costs, net

  

 (32,830) 

  

  

 (246,767) 

  

  

 21,022 

  

  

  

(Gain) loss on license sales and exchanges

  

 (112,993) 

  

  

 (255,479) 

  

  

 - 

  

  

  

(Gain) loss on investments

  

 - 

  

  

 (18,556) 

  

  

 3,718 

  

  

  

Noncash interest expense

  

 1,155 

  

  

 1,059 

  

  

 (1,822) 

  

  

  

Other operating activities

  

 26 

  

  

 646 

  

  

 546 

  

Changes in assets and liabilities from operations

  

  

  

  

  

  

  

  

  

  

  

Accounts receivable

  

 12,547 

  

  

 (291,168) 

  

  

 (64,816) 

  

  

  

Equipment installment plans receivable

  

 (188,829) 

  

  

 (591) 

  

  

 - 

  

  

  

Inventory

  

 (28,878) 

  

  

 (82,422) 

  

  

 (28,786) 

  

  

  

Accounts payable - trade

  

 (95,587) 

  

  

 85,199 

  

  

 (4,977) 

  

  

  

Accounts payable - affiliate

  

 (2,590) 

  

  

 147 

  

  

 (1,458) 

  

  

  

Customer deposits and deferred revenues

  

 33,524 

  

  

 66,344 

  

  

 30,353 

  

  

  

Accrued taxes

  

 (99,483) 

  

  

 30,037 

  

  

 73,064 

  

  

  

Accrued interest

  

 1,307 

  

  

 273 

  

  

 167 

  

  

  

Other assets and liabilities

  

 (59,412) 

  

  

 (9,805) 

  

  

 (27,652) 

  

  

  

  

  

 172,342 

  

  

 290,897 

  

  

 899,291 

  

  

  

  

  

  

  

  

  

  

  

  

Cash flows from investing activities

  

  

  

  

  

  

  

  

  

Cash used for additions to property, plant and equipment

  

 (605,083) 

  

  

 (717,862) 

  

  

 (826,400) 

  

Cash paid for acquisitions and licenses

  

 (38,150) 

  

  

 (16,540) 

  

  

 (122,690) 

  

Cash received from divestitures

  

 179,842 

  

  

 811,120 

  

  

 49,932 

  

Cash paid for investments

  

 - 

  

  

 - 

  

  

 (120,000) 

  

Cash received for investments

  

 50,000 

  

  

 100,000 

  

  

 125,000 

  

Federal Communications Commission deposit

  

 (60,000) 

  

  

 - 

  

  

 - 

  

Other investing activities

  

 2,619 

  

  

 (3,969) 

  

  

 (2,453) 

  

  

  

  

  

 (470,772) 

  

  

 172,749 

  

  

 (896,611) 

  

  

  

  

  

  

  

  

  

  

  

  

Cash flows from financing activities

  

  

  

  

  

  

  

  

  

Issuance of long-term debt

  

 275,000 

  

  

 - 

  

  

 - 

  

Repayment of borrowing under revolving credit facility

  

 (150,000) 

  

  

 - 

  

  

 - 

  

Borrowing under revolving credit facility

  

 150,000 

  

  

 - 

  

  

 - 

  

Common shares reissued for benefit plans, net of tax payments

  

 830 

  

  

 5,784 

  

  

 (2,205) 

  

Common shares repurchased

  

 (18,943) 

  

  

 (18,544) 

  

  

 (20,045) 

  

Payment of debt issuance costs

  

 (9,644) 

  

  

 (23) 

  

  

 (514) 

  

Acquisition of licenses in common control transaction

  

 (76,298) 

  

  

 - 

  

  

 - 

  

Dividends paid

  

 - 

  

  

 (482,270) 

  

  

 - 

  

Distributions to noncontrolling interests

  

 (3,056) 

  

  

 (3,766) 

  

  

 (22,970) 

  

Payments to acquire additional interest in subsidiaries

  

 - 

  

  

 (1,005) 

  

  

 (3,167) 

  

Other financing activities

  

 (11) 

  

  

 (115) 

  

  

 424 

  

  

  

  

  

 167,878 

  

  

 (499,939) 

  

  

 (48,477) 

  

  

  

  

  

  

  

  

  

  

  

  

Net decrease in cash and cash equivalents

  

 (130,552) 

  

  

 (36,293) 

  

  

 (45,797) 

  

  

  

  

  

  

  

  

  

  

  

  

Cash and cash equivalents

  

  

  

  

  

  

  

  

  

Beginning of period

  

 342,065 

  

  

 378,358 

  

  

 424,155 

  

End of period

$

 211,513 

  

$

 342,065 

  

$

 378,358 

  

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

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United States Cellular Corporation

Consolidated Balance Sheet — Assets

  

  

  

  

  

  

December 31,

2014 

  

2013 

(Dollars in thousands)

  

  

  

  

  

Current assets

  

  

  

  

  

  

Cash and cash equivalents

$

 211,513 

  

$

 342,065 

  

Short-term investments

  

 - 

  

  

 50,104 

  

Accounts receivable

  

  

  

  

  

  

  

Customers and agents, less allowances of $37,654 and $59,206, respectively

  

 466,048 

  

  

 467,255 

  

  

Roaming 

  

 23,865 

  

  

 30,136 

  

  

Affiliated

  

 994 

  

  

 980 

  

  

Other, less allowances of $859 and $1,032, respectively

  

 66,051 

  

  

 88,224 

  

Inventory, net

  

 267,068 

  

  

 238,188 

  

Prepaid expenses 

  

 59,744 

  

  

 65,596 

  

Net deferred income tax asset

  

 93,058 

  

  

 99,105 

  

Other current assets

  

 90,834 

  

  

 19,538 

  

  

  

  

 1,279,175 

  

  

 1,401,191 

  

  

  

  

  

  

  

  

Assets held for sale

  

 107,055 

  

  

 16,027 

  

  

  

  

  

  

  

  

Investments

  

  

  

  

  

  

Licenses

  

 1,443,438 

  

  

 1,401,126 

  

Goodwill

  

 370,151 

  

  

 387,524 

  

Investments in unconsolidated entities

  

 283,014 

  

  

 265,585 

  

  

  

  

 2,096,603 

  

  

 2,054,235 

Property, plant and equipment

  

  

  

  

  

  

In service and under construction

  

 7,458,740 

  

  

 7,717,512 

  

Less: Accumulated depreciation and amortization

  

 4,730,523 

  

  

 4,860,992 

  

  

  

  

 2,728,217 

  

  

 2,856,520 

  

  

  

  

  

  

  

  

Other assets and deferred charges

  

 276,218 

  

  

 117,735 

  

  

  

  

  

  

  

  

Total assets

$

 6,487,268 

  

$

 6,445,708 

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

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United States Cellular Corporation

Consolidated Balance Sheet — Liabilities and Equity

  

  

  

  

  

  

  

  

  

December 31,

2014 

  

2013 

(Dollars and shares in thousands)

  

  

  

  

  

Current liabilities

  

  

  

  

  

  

Current portion of long-term debt

$

 46 

  

$

 166 

  

Accounts payable

  

  

  

  

  

  

  

Affiliated

  

 9,774 

  

  

 11,243 

  

  

Trade

  

 306,845 

  

  

 405,583 

  

Customer deposits and deferred revenues

  

 287,562 

  

  

 256,740 

  

Accrued taxes

  

 36,652 

  

  

 73,820 

  

Accrued compensation

  

 66,162 

  

  

 66,566 

  

Other current liabilities

  

 149,853 

  

  

 192,055 

  

  

  

  

  

  

  

 856,894 

  

  

 1,006,173 

  

  

  

  

  

  

  

  

  

  

  

Liabilities held for sale

  

 20,934 

  

  

 - 

  

  

  

  

  

  

  

  

  

  

  

Deferred liabilities and credits

  

  

  

  

  

  

Net deferred income tax liability

  

 859,867 

  

  

 836,297 

  

Other deferred liabilities and credits

  

 284,002 

  

  

 315,073 

  

  

  

  

  

  

  

  

  

  

  

Long-term debt

  

 1,151,819 

  

  

 878,032 

  

  

  

  

  

  

  

  

  

  

  

Commitments and contingencies

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Noncontrolling interests with redemption features

  

 1,150 

  

  

 536 

  

  

  

  

  

  

  

  

  

  

  

Equity

  

  

  

  

  

  

U.S. Cellular shareholders' equity

  

  

  

  

  

  

  

Series A Common and Common Shares

  

  

  

  

  

  

  

  

Authorized 190,000 shares (50,000 Series A Common and 140,000 Common Shares)

  

  

  

  

  

  

  

  

Issued 88,074 shares (33,006 Series A Common and 55,068 Common Shares)

  

  

  

  

  

  

  

  

Outstanding 84,080 shares (33,006 Series A Common and 51,074 Common  Shares)

  and 84,205 shares (33,006 Series A Common and 51,199 Common Shares),

  respectively

  

  

  

  

  

  

  

  

Par Value ($1 per share) ($33,006 Series A Common and $55,068 Common Shares)

  

 88,074 

  

  

 88,074 

  

  

Additional paid-in capital

  

 1,472,558 

  

  

 1,424,729 

  

  

Treasury Shares, at cost, 3,994 and 3,869 Common Shares, respectively

  

 (169,139) 

  

  

 (164,692) 

  

  

Retained earnings

  

 1,910,498 

  

  

 2,043,095 

  

  

  

  

Total U.S. Cellular shareholders' equity

  

 3,301,991 

  

  

 3,391,206 

  

  

  

  

  

  

  

  

  

  

  

  

Noncontrolling interests

  

 10,611 

  

  

 18,391 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Total equity

  

 3,312,602 

  

  

 3,409,597 

  

  

  

  

  

  

  

  

  

  

  

Total liabilities and equity

$

 6,487,268 

  

$

 6,445,708 

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

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United States Cellular Corporation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated Statement of Changes in Equity

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

U.S. Cellular Shareholders

  

  

  

  

  

  

(Dollars in thousands)

Series A Common and Common Shares

  

Additional

Paid-In

Capital

  

Treasury

Shares

  

Retained

Earnings

  

Total

U.S. Cellular

Shareholders'

Equity

  

Noncontrolling Interests

  

Total Equity

Balance, December 31, 2013

$

 88,074 

  

$

 1,424,729 

  

$

 (164,692) 

  

$

 2,043,095 

  

$

 3,391,206 

  

$

 18,391 

  

$

 3,409,597 

Add (Deduct)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net income (loss) attributable to U.S. Cellular shareholders

  

 - 

  

  

 - 

  

  

 - 

  

  

 (42,812) 

  

  

 (42,812) 

  

  

 - 

  

  

 (42,812) 

Net income (loss) attributable to noncontrolling interests

  classified as equity

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (4,787) 

  

  

 (4,787) 

Repurchase of Common Shares

  

 - 

  

  

 - 

  

  

 (18,943) 

  

  

 - 

  

  

 (18,943) 

  

  

 - 

  

  

 (18,943) 

Incentive and compensation plans

  

 - 

  

  

 - 

  

  

 14,496 

  

  

 (13,518) 

  

  

 978 

  

  

 - 

  

  

 978 

Stock-based compensation awards

  

 - 

  

  

 21,078 

  

  

 - 

  

  

 - 

  

  

 21,078 

  

  

 - 

  

  

 21,078 

Tax windfall (shortfall) from stock awards

  

 - 

  

  

 (1,161) 

  

  

 - 

  

  

 - 

  

  

 (1,161) 

  

  

 - 

  

  

 (1,161) 

Distributions to noncontrolling interests

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (2,993) 

  

  

 (2,993) 

Acquisition of licenses in common control transaction

  

 - 

  

  

 29,141 

  

  

 - 

  

  

 (76,267) 

  

  

 (47,126) 

  

  

 - 

  

  

 (47,126) 

Adjust investment in subsidiaries for noncontrolling

  interest purchases

  

 - 

  

  

 (1,229) 

  

  

 - 

  

  

 - 

  

  

 (1,229) 

  

  

 - 

  

  

 (1,229) 

Balance, December 31, 2014

$

 88,074 

  

$

 1,472,558 

  

$

 (169,139) 

  

$

 1,910,498 

  

$

 3,301,991 

  

$

 10,611 

  

$

 3,312,602 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

 

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United States Cellular Corporation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated Statement of Changes in Equity

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

U.S. Cellular Shareholders

  

  

  

  

  

  

(Dollars in thousands)

Series A

Common

and Common

Shares

  

Additional

Paid-In

Capital

  

Treasury

Shares

  

Retained

Earnings

  

Total

U.S. Cellular

Shareholders'

Equity

  

Noncontrolling

Interests

  

Total Equity

Balance, December 31, 2012

$

 88,074 

  

$

 1,412,453 

  

$

 (165,724) 

  

$

 2,399,052 

  

$

 3,733,855 

  

$

 61,392 

  

$

 3,795,247 

Add (Deduct)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net income (loss) attributable to U.S. Cellular shareholders

  

 - 

  

  

 - 

  

  

 - 

  

  

 140,038 

  

  

 140,038 

  

  

 - 

  

  

 140,038 

Net income (loss) attributable to noncontrolling interests

  classified as equity

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 4,251 

  

  

 4,251 

Common and Series A Common Shares dividends

  

 - 

  

  

 - 

  

  

 - 

  

  

 (482,270) 

  

  

 (482,270) 

  

  

 - 

  

  

 (482,270) 

Repurchase of Common Shares

  

 - 

  

  

 - 

  

  

 (18,544) 

  

  

 - 

  

  

 (18,544) 

  

  

 - 

  

  

 (18,544) 

Incentive and compensation plans

  

 - 

  

  

 222 

  

  

 19,576 

  

  

 (13,725) 

  

  

 6,073 

  

  

 - 

  

  

 6,073 

Stock-based compensation awards

  

 - 

  

  

 15,467 

  

  

 - 

  

  

 - 

  

  

 15,467 

  

  

 - 

  

  

 15,467 

Tax windfall (shortfall) from stock awards

  

 - 

  

  

 (3,267) 

  

  

 - 

  

  

 - 

  

  

 (3,267) 

  

  

 - 

  

  

 (3,267) 

Distributions to noncontrolling interests

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (3,576) 

  

  

 (3,576) 

Adjust investment in subsidiaries for noncontrolling

   interest purchases

  

 - 

  

  

 (146) 

  

  

 - 

  

  

 - 

  

  

 (146) 

  

  

 94 

  

  

 (52) 

Deconsolidation of partnerships

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (43,770) 

  

  

 (43,770) 

Balance, December 31, 2013

$

 88,074 

  

$

 1,424,729 

  

$

 (164,692) 

  

$

 2,043,095 

  

$

 3,391,206 

  

$

 18,391 

  

$

 3,409,597 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

 

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United States Cellular Corporation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Consolidated Statement of Changes in Equity

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

U.S. Cellular Shareholders

  

  

  

  

  

  

(Dollars in thousands)

Series A

Common

and Common

Shares

  

Additional

Paid-In

Capital

  

Treasury

Shares

  

Retained

Earnings

  

Total

U.S. Cellular

Shareholders'

Equity

  

Noncontrolling

Interests

  

Total Equity

Balance, December 31, 2011

$

 88,074 

  

$

 1,387,341 

  

$

 (152,817) 

  

$

 2,297,363 

  

$

 3,619,961 

  

$

 55,956 

  

$

 3,675,917 

Add (Deduct)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Net income (loss) attributable to U.S. Cellular shareholders

  

 - 

  

  

 - 

  

  

 - 

  

  

 111,006 

  

  

 111,006 

  

  

 - 

  

  

 111,006 

Net income (loss) attributable to noncontrolling interests

  classified as equity

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 30,019 

  

  

 30,019 

Repurchase of Common Shares

  

 - 

  

  

 - 

  

  

 (20,045) 

  

  

 - 

  

  

 (20,045) 

  

  

 - 

  

  

 (20,045) 

Incentive and compensation plans

  

 - 

  

  

 137 

  

  

 7,138 

  

  

 (9,317) 

  

  

 (2,042) 

  

  

 - 

  

  

 (2,042) 

Stock-based compensation awards

  

 - 

  

  

 21,249 

  

  

 - 

  

  

 - 

  

  

 21,249 

  

  

 - 

  

  

 21,249 

Tax windfall (shortfall) from stock awards

  

 - 

  

  

 (1,518) 

  

  

 - 

  

  

 - 

  

  

 (1,518) 

  

  

 - 

  

  

 (1,518) 

Distributions to noncontrolling interests

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (22,970) 

  

  

 (22,970) 

Adjust investment in subsidiaries for noncontrolling

  interest purchase

  

 - 

  

  

 5,244 

  

  

 - 

  

  

 - 

  

  

 5,244 

  

  

 (1,586) 

  

  

 3,658 

Other

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 - 

  

  

 (27) 

  

  

 (27) 

Balance, December 31, 2012

$

 88,074 

  

$

 1,412,453 

  

$

 (165,724) 

  

$

 2,399,052 

  

$

 3,733,855 

  

$

 61,392 

  

$

 3,795,247 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

The accompanying notes are an integral part of these consolidated financial statements.

 

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United States Cellular Corporation

 

Notes to Consolidated Financial Statements

 

NOTE 1 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND RECENT ACCOUNTING PRONOUNCEMENTS

 

United States Cellular Corporation (“U.S. Cellular”), a Delaware Corporation, is an 84%-owned subsidiary of Telephone and Data Systems, Inc. (“TDS”).

 

Nature of Operations

 

U.S. Cellular owns, operates and invests in wireless systems throughout the United States.  As of December 31, 2014, U.S. Cellular served 4.8 million customers.  U.S. Cellular has one reportable segment.

 

Principles of Consolidation

 

The accounting policies of U.S. Cellular conform to accounting principles generally accepted in the United States of America (“GAAP”) as set forth in the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”). Unless otherwise specified, references to accounting provisions and GAAP in these notes refer to the requirements of the FASB ASC.  The consolidated financial statements include the accounts of U.S. Cellular, its majority-owned subsidiaries, general partnerships in which U.S. Cellular has a majority partnership interest and variable interest entities (“VIEs”) in which U.S. Cellular is the primary beneficiary.  Both VIE and primary beneficiary represent terms defined by GAAP. 

 

Intercompany accounts and transactions have been eliminated.

 

Reclassifications

 

Certain prior year amounts have been reclassified to conform to the 2014 financial statement presentation.  These reclassifications did not affect consolidated net income attributable to U.S. Cellular shareholders, cash flows, assets, liabilities or equity for the years presented.

 

Use of Estimates

 

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect (a) the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and (b) the reported amounts of revenues and expenses during the reported period.  Actual results could differ from those estimates.  Significant estimates are involved in accounting for goodwill and indefinite-lived intangible assets, income taxes, the loyalty reward program and equipment installment plans.

 

Cash and Cash Equivalents

 

Cash and cash equivalents include cash and short-term, highly liquid investments with original maturities of three months or less.

 

Accounts Receivable and Allowance for Doubtful Accounts

 

Accounts receivable consist primarily of amounts owed by customers for wireless services and equipment sales, including sales of certain devices under equipment installment plans, by agents for sales of equipment to them and by other wireless carriers whose customers have used U.S. Cellular’s wireless systems.

 

The allowance for doubtful accounts is the best estimate of the amount of probable credit losses related to existing billed and unbilled accounts receivable.  The allowance is estimated based on historical experience, account aging and other factors that could affect collectability.  Accounts receivable balances are reviewed on either an aggregate or individual basis for collectability depending on the type of receivable.  When it is probable that an account balance will not be collected, the account balance is charged against the allowance for doubtful accounts.  U.S. Cellular does not have any off-balance sheet credit exposure related to its customers.

 

 

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The changes in the allowance for doubtful accounts during the years ended December 31, 2014, 2013 and 2012 were as follows:

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Beginning balance

$

 60,238 

  

$

 26,902 

  

$

 23,537 

  

Additions, net of recoveries

  

 101,282 

  

  

 98,864 

  

  

 67,372 

  

Deductions

  

 (116,942) 

  

  

 (65,528) 

  

  

 (64,007) 

Ending balance (1)

$

 44,578 

  

$

 60,238 

  

$

 26,902 

  

  

  

  

  

  

  

  

  

  

(1)

In 2014, this balance includes a $6.1 million allowance related to the long-term portion of unbilled equipment installment receivables.

 

Inventory

 

Inventory consists primarily of wireless devices stated at the lower of cost or market, with cost determined using the first-in, first-out method and market determined by replacement costs or estimated net realizable value.

 

Goodwill

 

U.S. Cellular has Goodwill as a result of its acquisitions of wireless businesses. Such Goodwill represents the excess of the total purchase price over the fair value of net assets acquired in these transactions. 

 

U.S. Cellular performs its annual impairment assessment of Goodwill as of November 1 of each year.  For purposes of conducting its Goodwill impairment test in 2014 and 2013, U.S. Cellular identified four reporting units.  The four reporting units represent four geographic groupings of operating markets, representing four geographic service areas.  A discounted cash flow approach was used to value each reporting unit for purposes of the Goodwill impairment review.

 

See Note 7 — Intangible Assets for additional details related to Goodwill.

 

Licenses

 

Licenses consist of direct and incremental costs incurred in acquiring Federal Communications Commission (“FCC”) licenses to provide wireless service.

 

U.S. Cellular has determined that wireless licenses are indefinite-lived intangible assets and, therefore, not subject to amortization based on the following factors:

 

·         Radio spectrum is not a depleting asset.

·         The ability to use radio spectrum is not limited to any one technology.

·         U.S. Cellular and its consolidated subsidiaries are licensed to use radio spectrum through the FCC licensing process, which enables licensees to utilize specified portions of the spectrum for the provision of wireless service.

·         U.S. Cellular and its consolidated subsidiaries are required to renew their FCC licenses every ten years or, in some cases, every fifteen years. To date, all of U.S. Cellular’s license renewal applications have been granted by the FCC. Generally, license renewal applications filed by licensees otherwise in compliance with FCC regulations are routinely granted. If, however, a license renewal application is challenged either by a competing applicant for the license or by a petition to deny the renewal application, the license will be renewed if the licensee can demonstrate its entitlement to a “renewal expectancy.” Licensees are entitled to such an expectancy if they can demonstrate to the FCC that they have provided “substantial service” during their license term and have “substantially complied” with FCC rules and policies. U.S. Cellular believes that it is probable that its future license renewal applications will be granted.

 

U.S. Cellular performs its annual impairment assessment of its licenses as of November 1 of each year.  For purposes of its 2014 and 2013 impairment testing of Licenses, U.S. Cellular separated its FCC licenses into eleven units of accounting based on geographic service areas.  In both 2014 and 2013, seven of the units of accounting represented geographic groupings of licenses which, because they were not being utilized and, therefore, were not expected to generate cash flows from operating activities in the foreseeable future, were considered separate units of accounting for purposes of impairment testing. U.S. Cellular estimates the fair value of built licenses for purposes of impairment testing using the build-out method.  The build-out method estimates the fair value of Licenses by discounting to present value the future cash flows calculated based on a hypothetical cost to build-out U.S. Cellular’s network.

 

 

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For units of accounting which consist of unbuilt licenses, the fair value of the unbuilt licenses is assumed to change by the same percentage, and in the same direction, that the fair value of built licenses measured using the build-out method changed during the period.

 

See Note 7 — Intangible Assets for additional details related to Licenses.

 

Investments in Unconsolidated Entities

 

For its equity method investments for which financial information is readily available, U.S. Cellular records its equity in the earnings of the entity in the current period.  For its equity method investments for which financial information is not readily available, U.S. Cellular records its equity in the earnings of the entity on a one quarter lag basis.

 

Property, Plant and Equipment

 

U.S. Cellular’s Property, plant and equipment is stated at the original cost of construction or purchase including capitalized costs of certain taxes, payroll-related expenses, interest and estimated costs to remove the assets.

 

Expenditures that enhance the productive capacity of assets in service or extend their useful lives are capitalized and depreciated.  Expenditures for maintenance and repairs of assets in service are charged to System operations expense or Selling, general and administrative expense, as applicable. Retirements and disposals of assets are recorded by removing the original cost of the asset (along with the related accumulated depreciation) from plant in service and charging it, together with net removal costs (removal costs less an applicable accrued asset retirement obligation and salvage value realized), to (Gain) loss on asset disposals, net. 

 

U.S. Cellular capitalizes certain costs of developing new information systems.

 

Depreciation and amortization

 

Depreciation is provided using the straight-line method over the estimated useful life of the related asset.

 

U.S. Cellular depreciates leasehold improvement assets associated with leased properties over periods ranging from one to thirty years; such periods approximate the shorter of the assets’ economic lives or the specific lease terms.

 

Useful lives of specific assets are reviewed throughout the year to determine if changes in technology or other business changes would warrant accelerating the depreciation of those specific assets. Due to the Divestiture Transaction more fully described in Note 6 — Acquisitions, Divestitures and Exchanges, U.S. Cellular changed the useful lives of certain assets in 2013 and 2012.  Other than the Divestiture Transaction, there were no other material changes to useful lives of property, plant and equipment in 2014, 2013 or 2012.  See Note 9 — Property, Plant and Equipment for additional details related to useful lives.

 

Impairment of Long-lived Assets

 

U.S. Cellular reviews long-lived assets for impairment whenever events or changes in circumstances indicate that the assets might be impaired.

 

U.S. Cellular has one asset group for purposes of assessing property, plant and equipment for impairment based on the fact that the individual operating markets are reliant on centrally operated data centers, mobile telephone switching offices and network operations center.  U.S. Cellular operates a single integrated national wireless network, and the lowest level for which identifiable cash flows are largely independent of the cash flows of other groups of assets and liabilities represent cash flows generated by this single interdependent network.

 

Agent Liabilities

 

U.S. Cellular has relationships with agents, which are independent businesses that obtain customers for U.S. Cellular.  At December 31, 2014 and 2013, U.S. Cellular had accrued $95.3 million and $121.3 million, respectively, for amounts due to agents.  This amount is included in Other current liabilities in the Consolidated Balance Sheet.

 

Other Assets and Deferred Charges

 

Other assets and deferred charges include underwriters’ and legal fees and other charges related to issuing U.S. Cellular’s various borrowing instruments and other long-term agreements, and are amortized over the respective term of each instrument.  The amounts

 

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of deferred charges included in the Consolidated Balance Sheet at December 31, 2014 and 2013, are shown net of accumulated amortization of $34.2 million and $26.0 million, respectively.  At December 31, 2014, Other assets and deferred charges includes a $60.0 million deposit made by Advantage Spectrum L.P. to the FCC to participate in Auction 97.  See Note 13 — Variable Interest Entities for additional information.

 

Asset Retirement Obligations

 

U.S. Cellular accounts for asset retirement obligations by recording the fair value of a liability for legal obligations associated with an asset retirement in the period in which the obligations are incurred.  At the time the liability is incurred, U.S. Cellular records a liability equal to the net present value of the estimated cost of the asset retirement obligation and increases the carrying amount of the related long-lived asset by an equal amount.  Until the obligation is fulfilled, U.S. Cellular updates its estimates relating to cash flows required and timing of settlement.  U.S. Cellular records the present value of the changes in the future value as an increase or decrease to the liability and the related carrying amount of the long-lived asset.  The liability is accreted to future value over a period ending with the estimated settlement date of the respective asset retirement obligation. The carrying amount of the long-lived asset is depreciated over the useful life of the related asset. Upon settlement of the obligation, any difference between the cost to retire the asset and the recorded liability is recognized in the Consolidated Statement of Operations.

 

Treasury Shares

 

Common Shares repurchased by U.S. Cellular are recorded at cost as treasury shares and result in a reduction of equity.  Treasury shares are reissued as part of U.S. Cellular’s stock-based compensation programs.  When treasury shares are reissued, U.S. Cellular determines the cost using the first-in, first-out cost method.  The difference between the cost of the treasury shares and reissuance price is included in Additional paid-in capital or Retained earnings.

 

Revenue Recognition

 

Revenues related to services are recognized as services are rendered.  Revenues billed in advance or in arrears of the services being provided are estimated and deferred or accrued, as appropriate.

 

Revenues from sales of equipment and accessories are recognized when title and risk of loss passes to the agent or end-user customer.    

 

Multiple Deliverable Arrangements

 

U.S. Cellular sells multiple element service and equipment offerings.  In these instances, revenues are allocated using the relative selling price method.  Under this method, arrangement consideration, which consists of the amounts billed to the customer net of any cash-based discounts, is allocated to each element on the basis of its relative selling price.  Revenue recognized for the delivered items is limited to the amount due from the customer that is not contingent upon the delivery of additional products or services.

 

Loyalty Reward Program

 

U.S. Cellular follows the deferred revenue method of accounting for its loyalty reward program.  Under this method, revenue allocated to loyalty reward points is deferred.   The amount allocated to the loyalty points is based on the estimated retail price of the products and services for which points may be redeemed divided by the number of loyalty points required to receive such products and services.  This is calculated on a weighted average basis and requires U.S. Cellular to estimate the percentage of loyalty points that will be redeemed for each product or service. 

 

As of December 31, 2014 and 2013, U.S. Cellular had deferred revenue related to loyalty reward points outstanding of $94.6 million and $116.2 million, respectively.  These amounts are recorded in Customer deposits and deferred revenues (a current liability account) in the Consolidated Balance Sheet, as customers may redeem their reward points within the current period. 

 

Revenue is recognized at the time of customer redemption or when such points have been depleted via an account maintenance charge. U.S. Cellular employs the proportional model to recognize revenues associated with breakage.  Under the proportional model, U.S. Cellular allocates a portion of the estimated future breakage to each redemption and records revenue proportionally.  U.S. Cellular periodically reviews and revises the redemption and depletion rates to estimate future breakage as appropriate based on history and related future expectations. 

 

In the fourth quarter of 2013, U.S. Cellular issued loyalty reward points with a value of $43.5 million as a loyalty bonus in recognition of the inconvenience experienced by customers during U.S. Cellular’s billing system conversion in 2013.  The value of the loyalty

 

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bonus reduced Service revenues in the Consolidated Statement of Operations and increased Customer deposits and deferred revenues in the Consolidated Balance Sheet.

 

Equipment Installment Plans

 

Equipment revenue under equipment installment plan contracts is recognized at the time the device is delivered to the end-user customer for the selling price of the device, net of any deferred imputed interest or trade-in right, if applicable.   Imputed interest is reflected as a reduction to the receivable balance and recognized over the duration of the plan as a component of Interest and dividend income.  See Note 3 — Equipment Installment Plans for additional information.

 

Incentives

 

Discounts and incentives are recognized as a reduction of Operating revenues concurrently with the associated revenue, and are allocated to the various products and services in the bundled offering based on their respective relative selling price. 

 

U.S. Cellular issues rebates to its agents and end customers.  These incentives are recognized as a reduction to revenue at the time the wireless device sale to the agent or customer occurs, respectively.  The total potential rebates and incentives are reduced by U.S. Cellular’s estimate of rebates that will not be redeemed by customers based on historical experience of such redemptions.

 

Activation Fees

 

U.S. Cellular charges its end customers activation fees in connection with the sale of certain services and equipment.   Device activation fees charged at U.S. Cellular agent locations, where U.S. Cellular does not also sell a wireless device to the customer, are deferred and recognized over the average device life.  Device activation fees charged as a result of device sales at U.S. Cellular company-owned retail stores are recognized at the time the device is delivered to the customer. 

 

Amounts Collected from Customers and Remitted to Governmental Authorities – Gross vs. Net

 

U.S. Cellular records amounts collected from customers and remitted to governmental authorities net within a tax liability account if the tax is assessed upon the customer and U.S. Cellular merely acts as an agent in collecting the tax on behalf of the imposing governmental authority.  If the tax is assessed upon U.S. Cellular, then amounts collected from customers as recovery of the tax are recorded in Service revenues and amounts remitted to governmental authorities are recorded in Selling, general and administrative expenses in the Consolidated Statement of Operations.  The amounts recorded gross in revenues that are billed to customers and remitted to governmental authorities totaled $97.0 million, $114.7 million and $135.7 million for 2014, 2013 and 2012, respectively. 

 

Eligible Telecommunications Carrier (“ETC”) Revenues

 

Telecommunications companies may be designated by states, or in some cases by the FCC, as an ETC to receive support payments from the Universal Service Fund if they provide specified services in “high cost” areas.  ETC revenues recognized in the reporting period represent the amounts which U.S. Cellular is entitled to receive for such period, as determined and approved in connection with U.S. Cellular’s designation as an ETC in various states.

 

Advertising Costs

 

U.S. Cellular expenses advertising costs as incurred.  Advertising costs totaled $204.9 million, $199.9 million and $227.0 million in 2014, 2013 and 2012, respectively.

 

Income Taxes

 

U.S. Cellular is included in a consolidated federal income tax return with other members of the TDS consolidated group.  TDS and U.S. Cellular are parties to a Tax Allocation Agreement which provides that U.S. Cellular and its subsidiaries be included with the TDS affiliated group in a consolidated federal income tax return and in state income or franchise tax returns in certain situations.  For financial statement purposes, U.S. Cellular and its subsidiaries calculate their income, income taxes and credits as if they comprised a separate affiliated group.  Under the Tax Allocation Agreement, U.S. Cellular remits its applicable income tax payments to TDS.  U.S. Cellular had a tax receivable balance with TDS of $74.3 million and a tax payable balance of $34.8 million as of December 31, 2014 and 2013, respectively.

 

Deferred taxes are computed using the liability method, whereby deferred tax assets are recognized for future deductible temporary differences and operating loss carryforwards, and deferred tax liabilities are recognized for future taxable temporary differences.  Both

 

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deferred tax assets and liabilities are measured using the tax rates anticipated to be in effect when the temporary differences reverse.  Temporary differences are the differences between the reported amounts of assets and liabilities and their tax bases.  Deferred tax assets and liabilities are adjusted for the effects of changes in tax laws and rates on the date of enactment.  Deferred tax assets are reduced by a valuation allowance when it is more likely than not that some portion or all of the deferred tax assets will not be realized.  U.S. Cellular evaluates income tax uncertainties, assesses the probability of the ultimate settlement with the applicable taxing authority and records an amount based on that assessment. 

 

Stock-Based Compensation

 

U.S. Cellular has established a long-term incentive plan and a Non-Employee Director compensation plan.  These plans are described more fully in Note 16 — Stock-based Compensation.  These plans are considered compensatory plans and, therefore, recognition of compensation cost for grants made under these plans is required.

 

U.S. Cellular values its share-based payment transactions using a Black-Scholes valuation model.  Stock-based compensation cost recognized during the period is based on the portion of the share-based payment awards that are ultimately expected to vest.  Accordingly, stock-based compensation cost recognized has been reduced for estimated forfeitures.  Forfeitures are estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates.  Pre-vesting forfeitures and expected life are estimated based on historical experience related to similar awards, giving consideration to the contractual terms of the stock-based awards, vesting schedules and expectations of future employee behavior.  U.S. Cellular believes that its historical experience provides the best estimates of future pre-vesting forfeitures and future expected life.  The expected volatility assumption is based on the historical volatility of U.S. Cellular’s common stock over a period commensurate with the expected life.  The dividend yield assumption is zero because U.S. Cellular has never paid a dividend, except a special cash dividend in June 2013, and has expressed its intention to retain all future earnings in the business.  The risk-free interest rate assumption is determined using the U.S. Treasury Yield Curve Rate with a term length that approximates the expected life of the stock options.

 

The fair value of options is recognized as compensation cost over the respective requisite service period of the awards, which is generally the vesting period, on a straight-line basis for each separate vesting portion of the awards as if the awards were, in-substance, multiple awards (graded vesting attribution method).

 

Defined Contribution Plans

 

U.S. Cellular participates in a qualified noncontributory defined contribution pension plan sponsored by TDS; such plan provides pension benefits for the employees of U.S. Cellular and its subsidiaries.  Under this plan, pension benefits and costs are calculated separately for each participant and are funded currently.  Pension costs were $10.6 million, $10.4 million and $12.4 million in 2014, 2013 and 2012, respectively.

 

U.S. Cellular also participates in a defined contribution retirement savings plan (“401(k) plan”) sponsored by TDS.  Total costs incurred for U.S. Cellular’s contributions to the 401(k) plan were $14.9 million, $15.4 million and $17.1 million in 2014, 2013 and 2012, respectively.

 

Recently Issued Accounting Pronouncements

 

On April 10, 2014, the FASB issued Accounting Standards Update 2014-08, Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity (“ASU 2014-08”). ASU 2014-08 changes the requirements and disclosures for reporting discontinued operations. U.S. Cellular was required to adopt the provisions of ASU 2014-08 effective January 1, 2015, but early adoption was permitted. U.S. Cellular adopted the provisions of ASU 2014-08 upon its issuance.  The adoption of ASU 2014-08 did not have a significant impact on U.S. Cellular’s financial position or results of operations.

 

On May 28, 2014, the FASB issued Accounting Standards Update 2014-09, Revenue from Contracts with Customers (“ASU 2014-09”).  ASU 2014-09 outlines a single comprehensive model to use in accounting for revenue arising from contracts with customers.  U.S. Cellular is required to adopt the provisions of ASU 2014-09 effective January 1, 2017.  Early adoption is prohibited. U.S. Cellular is evaluating what effects the adoption of ASU 2014-09 will have on U.S. Cellular’s financial position and results of operations. 

 

On August 27, 2014, the FASB issued Accounting Standards Update 2014-15, Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern (“ASU 2014-15”).  ASU 2014-15 requires management to perform interim and annual assessments of an entity’s ability to continue as a going concern within one year of the date financial statements are issued and provides guidance on determining when and how to disclose going concern uncertainties in financial statements.  U.S. Cellular is required to adopt the

 

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provisions of ASU 2014-15 effective January 1, 2016, but early adoption is permitted.  The adoption of ASU 2014-15 is not expected to impact U.S. Cellular’s financial position or results of operations.

 

On January 9, 2015, the FASB issued Accounting Standards Update 2015-01, Simplifying Income Statement Presentation by Eliminating the Concept of Extraordinary Items (“ASU 2015-01”).  ASU 2015-01 eliminates from GAAP the requirement to separately classify, present and disclose extraordinary events and transactions.  U.S. Cellular is required to adopt the provisions of ASU 2015-01 effective January 1, 2016, but early adoption is permitted.  The adoption of ASU 2015-01 is not expected to impact U.S. Cellular’s financial position or results of operations.

 

On February 18, 2015, the FASB issued Accounting Standards Update 2015-02, Consolidation: Amendments to the Consolidation Analysis (“ASU 2015-02”).  ASU 2015-02 simplifies consolidation accounting by reducing the number of consolidation models and changing various aspects of current GAAP, including certain consolidation criteria for variable interest entities.  U.S. Cellular is required to adopt the provisions of ASU 2015-02 effective January 1, 2016.  Early adoption is permitted.  U.S. Cellular is still assessing the impact, if any, the adoption of ASU 2015-02 will have on U.S. Cellular’s financial position or results of operations.

 

NOTE 2 FAIR VALUE MEASUREMENTS

 

As of December 31, 2014 and 2013, U.S. Cellular did not have any financial or nonfinancial assets or liabilities that were required to be recorded at fair value in its Consolidated Balance Sheet in accordance with GAAP. 

 

The provisions of GAAP establish a fair value hierarchy that contains three levels for inputs used in fair value measurements.  Level 1 inputs include quoted market prices for identical assets or liabilities in active markets.  Level 2 inputs include quoted market prices for similar assets and liabilities in active markets or quoted market prices for identical assets and liabilities in inactive markets.  Level 3 inputs are unobservable.  A financial instrument’s level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement.  A financial instrument’s level within the fair value hierarchy is not representative of its expected performance or its overall risk profile and, therefore, Level 3 assets are not necessarily higher risk than Level 2 assets or Level 1 assets. 

 

U.S. Cellular has applied the provisions of fair value accounting for purposes of computing the fair value of financial instruments for disclosure purposes as displayed below.

 

  

  

  

  

December 31, 2014

  

December 31, 2013

  

  

Level within the Fair Value Hierarchy

  

Book Value

  

  

Fair Value

  

Book Value

  

Fair Value

(Dollars in thousands)

  

  

  

Cash and cash equivalents

  

$

 211,513 

  

$

 211,513 

  

$

 342,065 

  

$

 342,065 

Short-term investments

  

  

  

  

  

  

  

  

  

  

  

  

  

  

U.S. Treasury Notes

  

  

 - 

  

  

 - 

  

  

 50,104 

  

  

 50,104 

Long-term debt

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Retail

  

  

 617,000 

  

  

 608,462 

  

  

 342,000 

  

  

 309,852 

  

Institutional

  

  

 532,722 

  

  

 513,647 

  

  

 532,449 

  

  

 507,697 

 

Short-term investments are designated as held-to-maturity investments and recorded at amortized cost in the Consolidated Balance Sheet.  For these investments, U.S. Cellular’s objective is to earn a higher rate of return on funds that are not anticipated to be required to meet liquidity needs in the near term, while maintaining a low level of investment risk.

 

The fair values of Cash and cash equivalents and Short-term investments approximate their book values due to the short-term nature of these financial instruments.  Long-term debt excludes capital lease obligations and the current portion of Long-term debt.  The fair value of “Retail” Long-term debt was estimated using market prices for the 6.95% Senior Notes and 7.25% Senior Notes.  U.S. Cellular’s “Institutional” debt consists of the 6.7% Senior Notes which are traded over the counter.  U.S. Cellular estimated the fair value of its Institutional debt through a discounted cash flow analysis using an estimated yield to maturity of 7.25% and 7.35% at December 31, 2014 and 2013, respectively.

 

NOTE 3 EQUIPMENT INSTALLMENT PLANS

 

U.S. Cellular offers customers the option to purchase certain devices under equipment installment contracts over a period of up to 24 months.  For certain equipment installment plans, after a specified period of time, the customer may have the right to upgrade to a new device and have the remaining unpaid equipment installment contract balance waived, subject to certain conditions, including trading

 

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in the original device in good working condition and signing a new equipment installment contract.  U.S. Cellular values this trade-in right as a guarantee liability.  The guarantee liability is initially measured at fair value and is determined based on assumptions including the probability and timing of the customer upgrading to a new device and the fair value of the device being traded-in at the time of trade-in.  As of December 31, 2014, the guarantee liability related to these plans was $57.5 million and is reflected in Customer deposits and deferred revenues in the Consolidated Balance Sheet.

 

U.S. Cellular equipment installment plans do not provide for explicit interest charges.  For equipment installment plans with duration of greater than twelve months, U.S. Cellular imputes interest.

 

The following table summarizes the unbilled equipment installment plan receivables as of December 31, 2014 and 2013.  Such amounts are presented on the Consolidated Balance Sheet as Accounts receivable – customers and agents and Other assets and deferred charges, where applicable.

  

  

  

  

  

  

  

(Dollars in thousands)

December 31, 2014

  

December 31, 2013

Short-term portion of unbilled equipment installment plan receivables, gross

$

 127,400 

  

$

 611 

Short-term portion of unbilled deferred interest

  

 (16,365) 

  

  

 - 

Short-term portion of unbilled allowance for credit losses

  

 (3,686) 

  

  

 (20) 

      Short-term portion of unbilled equipment installment plan receivables, net  

$

 107,349 

  

$

 591 

  

  

  

  

  

  

  

Long-term portion of unbilled equipment installment plan receivables, gross

$

 89,435 

  

$

 - 

Long-term portion of unbilled deferred interest

  

 (2,791) 

  

  

 - 

Long-term portion of unbilled allowance for credit losses

  

 (6,065) 

  

  

 - 

      Long-term portion of unbilled equipment installment plan receivables, net  

$

 80,579 

  

$

 - 

 

U.S. Cellular considers the collectability of the equipment installment plan receivables based on historical payment experience, account aging and other qualitative factors.  The credit profiles of U.S. Cellular’s customers on equipment installment plans are similar to those of U.S. Cellular customers with traditional subsidized plans.  Customers with a higher risk credit profile are required to make a deposit for equipment purchased through an installment contract.

 

NOTE 4 INCOME TAXES

 

U.S. Cellular is included in a consolidated federal income tax return and in certain state income tax returns with other members of the TDS consolidated group.  For financial statement purposes, U.S. Cellular and its subsidiaries compute their income tax expense as if they comprised a separate affiliated group and were not included in the TDS consolidated group.

 

U.S. Cellular’s current income taxes balances at December 31, 2014 and 2013 were as follows:

 

December 31,

2014 

  

2013 

  

(Dollars in thousands)

  

  

  

  

  

  

Federal income taxes receivable (payable)

$

 73,510 

  

$

 (32,351) 

  

Net state income taxes receivable (payable)

  

 1,199 

  

  

 (1,545) 

  

 

Income tax expense (benefit) is summarized as follows:

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Current

  

  

  

  

  

  

  

  

  

Federal

$

 (77,931) 

  

$

 180,056 

  

$

 10,547 

  

State

  

 8,545 

  

  

 8,426 

  

  

 4,186 

Deferred

  

  

  

  

  

  

  

  

  

Federal

  

 44,881 

  

  

 (69,917) 

  

  

 54,490 

  

State

  

 6,276 

  

  

 (5,431) 

  

  

 (5,246) 

  

State - valuation allowance adjustment

  

 6,447 

  

  

 - 

  

  

 - 

  

  

  

$

 (11,782) 

  

$

 113,134 

  

$

 63,977 

 

A reconciliation of U.S. Cellular’s income tax expense computed at the statutory rate to the reported income tax expense, and the statutory federal income tax expense rate to U.S. Cellular’s effective income tax expense rate is as follows:

 

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Year Ended December 31,

2014 

  

2013 

  

2012 

  

  

Amount

  

Rate

  

Amount

  

Rate

  

Amount

  

Rate

(Dollars in millions)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Statutory federal income tax expense and rate

$

 (20.5) 

  

 35.0 

%

  

$

 90.2 

  

 35.0 

%

  

$

 71.8 

  

 35.0 

%

State income taxes, net of federal benefit (1)

  

 12.2 

  

 (20.8) 

  

  

  

 5.2 

  

 2.0 

  

  

  

 3.7 

  

 1.8 

  

Effect of noncontrolling interests

  

 (5.8) 

  

 9.8 

  

  

  

 (2.2) 

  

 (0.9) 

  

  

  

 (6.3) 

  

 (3.1) 

  

Gains (losses) on investments and sale of assets (2)

  

 -  

  

 -  

  

  

  

 20.5 

  

 8.0 

  

  

  

 -  

  

 -  

  

Correction of deferred taxes (3)

  

 -  

  

 -  

  

  

  

 -  

  

 -  

  

  

  

 (5.3) 

  

 (2.6) 

  

Other differences, net

  

 2.3 

  

 (3.9) 

  

  

  

 (0.6) 

  

 (0.2) 

  

  

  

 0.1 

  

 0.1 

  

Total income tax expense and rate

$

 (11.8) 

  

 20.1 

%

  

$

 113.1 

  

 43.9 

%

  

$

 64.0 

  

 31.2 

%

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(1)

State income taxes, net of federal benefit, include changes in unrecognized tax benefits as well as adjustments to the valuation allowance.  During the third quarter of 2014 U.S. Cellular recorded a $6.4 million increase to income tax expense related to a valuation allowance recorded against certain state deferred tax assets.  In each interim period, U.S. Cellular evaluates the available positive and negative evidence to assess whether deferred tax assets are realizable, on a more likely than not basis.  During the year ended December 31, 2014, based on revised forecasts of future state income, U.S. Cellular concluded that the negative evidence related to the realization of certain state deferred tax assets outweighed the positive evidence.  Accordingly, U.S. Cellular determined that such deferred tax assets related to certain states were not realizable, on a more likely than not basis.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(2)

Gains (losses) on investments and sale of assets represents 2013 tax expense related to the NY1 & NY2 Deconsolidation and the Divestiture Transaction.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(3)

Correction of deferred taxes reflects immaterial adjustments to correct deferred tax balances in 2012 related to tax basis and law changes that related to periods prior to 2012.

 

Significant components of U.S. Cellular’s deferred income tax assets and liabilities at December 31, 2014 and 2013 were as follows:

  

  

  

  

  

  

  

  

  

December 31,

2014 

  

2013 

  

(Dollars in thousands)

  

  

  

  

  

  

Deferred tax assets

  

  

  

  

  

  

  

Current deferred tax assets

$

 96,886 

  

$

 102,088 

  

  

Net operating loss (NOL) carryforwards

  

 72,878 

  

  

 61,294 

  

  

Stock-based compensation

  

 21,072 

  

  

 19,028 

  

  

Compensation and benefits - other

  

 2,586 

  

  

 3,746 

  

  

Deferred rent

  

 18,513 

  

  

 19,462 

  

  

Other

  

 26,116 

  

  

 24,604 

  

  

Total deferred tax assets

  

 238,051 

  

  

 230,222 

  

  

Less valuation allowance

  

 (53,119) 

  

  

 (43,375) 

  

  

Net deferred tax assets

  

 184,932 

  

  

 186,847 

  

Deferred tax liabilities

  

  

  

  

  

  

  

Property, plant and equipment

  

 520,723 

  

  

 503,491 

  

  

Licenses/intangibles

  

 275,456 

  

  

 282,764 

  

  

Partnership investments

  

 149,371 

  

  

 133,931 

  

  

Other

  

 4,135 

  

  

 3,853 

  

  

Total deferred tax liabilities

  

 949,685 

  

  

 924,039 

  

Net deferred income tax liability

$

 764,753 

  

$

 737,192 

  

 

At December 31, 2014, U.S. Cellular and certain subsidiaries had $1,439.4 million of state NOL carryforwards (generating a $59.4 million deferred tax asset) available to offset future taxable income.  The state NOL carryforwards expire between 2015 and 2034.  Certain subsidiaries had federal NOL carryforwards (generating a $13.5 million deferred tax asset) available to offset their future taxable income.  The federal NOL carryforwards expire between 2018 and 2034.  A valuation allowance was established for certain state NOL carryforwards and federal NOL carryforwards since it is more likely than not that a portion of such carryforwards will expire before they can be utilized.

 

 

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A summary of U.S. Cellular’s deferred tax asset valuation allowance is as follows:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Balance at January 1,

$

 43,375 

  

$

 41,295 

  

$

 30,261 

  

Charged to income tax expense

  

 9,744 

  

  

 (1,527) 

  

  

 3,033 

  

Charged to other accounts

  

 - 

  

  

 3,607 

  

  

 8,001 

Balance at December 31,

$

 53,119 

  

$

 43,375 

  

$

 41,295 

  

  

  

  

  

  

  

  

  

  

  

As of December 31, 2014, the valuation allowance reduced current deferred tax assets by $3.8 million and noncurrent deferred tax assets by $49.2 million.

 

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Unrecognized tax benefits balance at January 1,

$

 28,813 

  

$

 26,460 

  

$

 28,745 

  

Additions for tax positions of current year

  

 7,766 

  

  

 5,925 

  

  

 6,656 

  

Additions for tax positions of prior years

  

 154 

  

  

 1,501 

  

  

 854 

  

Reductions for tax positions of prior years

  

 (554) 

  

  

 (45) 

  

  

 (115) 

  

Reductions for settlements of tax positions

  

 - 

  

  

 (576) 

  

  

 - 

  

Reductions for lapses in statutes of limitations

  

 (104) 

  

  

 (4,452) 

  

  

 (9,680) 

Unrecognized tax benefits balance at December 31,

$

 36,075 

  

$

 28,813 

  

$

 26,460 

 

Unrecognized tax benefits are included in Accrued taxes and Other deferred liabilities and credits in the Consolidated Balance Sheet.  If these benefits were recognized, they would have reduced income tax expense in 2014, 2013 and 2012 by $23.4 million, $18.7 million and $17.2 million, respectively, net of the federal benefit from state income taxes.  As of December 31, 2014, it is reasonably possible that unrecognized tax benefits could decrease by approximately $10 million in the next twelve months.  The nature of the uncertainty relates primarily to state income tax positions and their resolution or the expiration of statutes of limitation.

  

U.S. Cellular recognizes accrued interest and penalties related to unrecognized tax benefits in Income tax expense.  The amounts charged to income tax expense related to interest and penalties resulted in an expense of $3.5 million and $0.6 million in 2014 and 2013, respectively, and a benefit of $2.2 million in 2012.  Net accrued interest and penalties were $16.2 million and $12.3 million at December 31, 2014 and 2013, respectively.

 

U.S. Cellular is included in TDS’ consolidated federal income tax return. U.S. Cellular also files various state and local income tax returns.  The TDS consolidated group remains subject to federal income tax audits for the tax years after 2011. With only a few exceptions, TDS is no longer subject to state income tax audits for years prior to 2010.

 

NOTE 5 EARNINGS PER SHARE

 

Basic earnings (loss) per share attributable to U.S. Cellular shareholders is computed by dividing Net income (loss) attributable to U.S. Cellular shareholders by the weighted average number of common shares outstanding during the period. Diluted earnings (loss) per share attributable to U.S. Cellular shareholders is computed by dividing Net income (loss) attributable to U.S. Cellular shareholders by the weighted average number of common shares outstanding during the period adjusted to include the effects of potentially dilutive securities. Potentially dilutive securities primarily include incremental shares issuable upon exercise of outstanding stock options and the vesting of restricted stock units.

 

The amounts used in computing earnings (loss) per common share and the effects of potentially dilutive securities on the weighted average number of common shares were as follows:

 

 

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Year ended December 31,

2014 

  

2013 

  

2012 

(Dollars and shares in thousands, except earnings per share)

  

  

  

  

  

Net income (loss) attributable to U.S. Cellular shareholders

$

 (42,812) 

  

$

 140,038 

  

$

 111,006 

  

  

  

  

  

  

  

  

  

  

Weighted average number of shares used in basic earnings (loss) per share

  

 84,213 

  

  

 83,968 

  

  

 84,645 

Effect of dilutive securities:

  

  

  

  

  

  

  

  

  

Stock options (1)

  

 - 

  

  

 211 

  

  

 184 

  

Restricted stock units (1)

  

 - 

  

  

 551 

  

  

 401 

  

  

  

  

  

  

  

  

  

Weighted average number of shares used in diluted earnings (loss) per share

  

 84,213 

  

  

 84,730 

  

  

 85,230 

  

  

  

  

  

  

  

  

  

  

Basic earnings (loss) per share attributable to U.S. Cellular shareholders

$

 (0.51) 

  

$

 1.67 

  

$

 1.31 

  

  

  

  

  

  

  

  

  

  

Diluted earnings (loss) per share attributable to U.S. Cellular shareholders

$

 (0.51) 

  

$

 1.65 

  

$

 1.30 

  

  

  

  

  

  

  

  

  

  

(1) There were no effects of dilutive securities for the year ended December 31, 2014 due to the net loss for the year.

 

Certain Common Shares issuable upon the exercise of stock options or vesting of restricted stock units were not included in average diluted shares outstanding for the calculation of Diluted earnings (loss) per share attributable to U.S. Cellular shareholders because their effects were antidilutive. The number of such Common Shares excluded, if any, is shown in the table below.

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Shares in thousands)

  

  

  

  

  

Stock options

 3,279 

  

 2,010 

  

 2,123 

  

  

  

  

  

  

  

Restricted stock units

 1,186 

  

 190 

  

 369 

             

 

On June 25, 2013, U.S. Cellular paid a special cash dividend of $5.75 per share, for an aggregate amount of $482.3 million, to all holders of U.S. Cellular Common Shares and Series A Common Shares as of June 11, 2013.  Outstanding U.S. Cellular stock options and restricted stock unit awards were equitably adjusted for the special cash dividend.  The impact of such adjustments on the earnings (loss) per share calculation was fully reflected for all years presented.

 

NOTE 6 ACQUISITIONS, DIVESTITURES AND EXCHANGES

 

Divestiture Transaction

 

On November 6, 2012, U.S. Cellular entered into a Purchase and Sale Agreement with subsidiaries of Sprint Corp., fka Sprint Nextel Corporation (“Sprint”).   Pursuant to the Purchase and Sale Agreement, on May 16, 2013, U.S. Cellular transferred customers and certain PCS license spectrum to Sprint in U.S. Cellular’s Chicago, central Illinois, St. Louis and certain Indiana/Michigan/Ohio markets (“Divestiture Markets”) in consideration for $480 million in cash.  The Purchase and Sale Agreement also contemplated certain other agreements, together with the Purchase and Sale Agreement collectively referred to as the “Divestiture Transaction.”

 

These other agreements included customer and network transition services agreements, which required U.S. Cellular to provide customer, billing and network services to Sprint for a period of up to 24 months after the May 16, 2013 closing date.  Sprint reimbursed U.S. Cellular for providing such services at an amount equal to U.S. Cellular’s estimated costs, including applicable overhead allocations.  These services were substantially complete as of March 31, 2014.  In addition, these agreements require Sprint to reimburse U.S. Cellular up to $200 million (the “Sprint Cost Reimbursement”) for certain network decommissioning costs, network site lease rent and termination costs, network access termination costs, and employee termination benefits for specified engineering employees.  It is estimated that up to $175 million of the Sprint Cost Reimbursement will be recorded in (Gain) loss on sale of business and other exit costs, net and up to $25 million of the Sprint Cost Reimbursement will be recorded in System operations in the Consolidated Statement of Operations.  In 2014 and 2013, $71.1 million and $10.6 million, respectively, of the Sprint Cost Reimbursement had been received and recorded in Cash received from divestitures in the Consolidated Statement of Cash Flows.

 

Financial impacts of the Divestiture Transaction are classified in the Consolidated Statement of Operations within Operating income. The table below describes the amounts U.S. Cellular has recognized and expects to recognize in the Consolidated Statement of Operations between the date the Purchase and Sale Agreement was signed and the end of the transition services period.

 

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(Dollars in thousands)

  

Expected Period of Recognition

  

Projected Range

  

Cumulative Amount Recognized as of December 31, 2014

  

Actual Amount Recognized Year Ended December 31, 2014

  

Actual Amount Recognized Year Ended December 31, 2013

  

Actual Amount Recognized Year Ended December 31, 2012

(Gain) loss on sale of business and other exit

  costs, net

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Proceeds from Sprint

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Purchase price

  

2013

  

$

 (480,000) 

  

$

 (480,000) 

  

$

 (480,000) 

  

$

 - 

  

$

 (480,000) 

  

$

 - 

  

  

Sprint Cost Reimbursement

  

2013-2015

  

  

 (120,000) 

  

  

 (175,000) 

  

  

 (111,970) 

  

  

 (64,329) 

  

  

 (47,641) 

  

  

 - 

  

Net assets transferred

  

2013

  

  

 213,593 

  

  

 213,593 

  

  

 213,593 

  

  

 - 

  

  

 213,593 

  

  

 - 

  

Non-cash charges for the write-off

  and write-down of property under

  construction and related assets

  

2012-2015

  

  

 20,000 

  

  

 22,000 

  

  

 20,410 

  

  

 9,735 

  

  

 3 

  

  

 10,672 

  

Employee related costs including

  severance, retention and outplacement

  

2012-2015

  

  

 13,000 

  

  

 16,000 

  

  

 14,147 

  

  

 (115) 

  

  

 1,653 

  

  

 12,609 

  

Contract termination costs

  

2012-2015

  

  

 70,000 

  

  

 100,000 

  

  

 84,320 

  

  

 24,736 

  

  

 59,525 

  

  

 59 

  

Transaction costs

  

2012-2015

  

  

 5,000 

  

  

 7,000 

  

  

 6,284 

  

  

 719 

  

  

 4,428 

  

  

 1,137 

  

  

Total (Gain) loss on sale of business

  and other exit costs, net

  

  

  

$

 (278,407) 

  

$

 (296,407) 

  

$

 (253,216) 

  

$

 (29,254) 

  

$

 (248,439) 

  

$

 24,477 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Depreciation, amortization and

  accretion expense

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Incremental depreciation, amortization

  and accretion, net of salvage values

  

2012-2014

  

  

 215,049 

  

  

 215,049 

  

  

 215,049 

  

  

 16,478 

  

  

 178,513 

  

  

 20,058 

(Increase) decrease in Operating income

  

  

  

$

 (63,358) 

  

$

 (81,358) 

  

$

 (38,167) 

  

$

 (12,776) 

  

$

 (69,926) 

  

$

 44,535 

 

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Incremental depreciation, amortization and accretion, net of salvage values represents amounts recorded in the specified time periods as a result of a change in estimate for the remaining useful life and salvage value of certain assets and a change in estimate which accelerated the settlement dates of certain asset retirement obligations in conjunction with the Divestiture Transaction.  Specifically, for the periods indicated, this is estimated depreciation, amortization and accretion recorded on assets and liabilities of the Divestiture Markets after the execution of the Purchase and Sale Agreement on November 6, 2012 less depreciation, amortization and accretion that would have been recorded on such assets and liabilities in the normal course, absent the Divestiture Transaction. 

 

In 2014, U.S. Cellular recorded $3.4 million of additional Depreciation, amortization and accretion expense for the Divestiture Markets due to higher asset retirement obligation remediation estimates.

 

As a result of the transaction, U.S. Cellular recognized the following amounts in the Consolidated Balance Sheet:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31, 2014

  

  

  

(Dollars in thousands)

Balance December 31, 2013

  

Costs Incurred

  

Cash Settlements (1)

  

Adjustments (2)

  

Balance December 31, 2014

Accrued compensation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Employee related costs including

 severance, retention, outplacement

$

 2,053 

  

$

 127 

  

$

 (1,223) 

  

$

 (242) 

  

$

 715 

Accounts payable - trade

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Contract termination costs

$

 - 

  

$

 4,018 

  

$

 - 

  

$

 (1,190) 

  

$

 2,828 

Other current liabilities

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Contract termination costs

$

 13,992 

  

$

 12,703 

  

$

 (22,210) 

  

$

 3,747 

  

$

 8,232 

Other deferred liabilities and credits

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Contract termination costs

$

 30,849 

  

$

 24,171 

  

$

 (3,569) 

  

$

 (30,411) 

  

$

 21,040 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31, 2013

  

  

  

(Dollars in thousands)

Balance December 31, 2012

  

Costs Incurred

  

Cash Settlements (1)

  

Adjustments (2)

  

Balance December 31, 2013

Accrued compensation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Employee related costs including

 severance, retention, outplacement

$

 12,305 

  

$

 6,853 

  

$

 (11,905) 

  

$

 (5,200) 

  

$

 2,053 

Other current liabilities

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Contract termination costs

$

 30 

  

$

 22,675 

  

$

 (8,713) 

  

$

 - 

  

$

 13,992 

Other deferred liabilities and credits

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Contract termination costs

$

 - 

  

$

 34,283 

  

$

 (3,434) 

  

$

 - 

  

$

 30,849 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(1)

Cash settlement amounts are included in either the Net income or changes in Other assets and liabilities line items as part of Cash flows from operating activities in the Consolidated Statement of Cash Flows.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(2)

Adjustment to liability represents changes to previously accrued amounts.

 

Other Acquisitions, Divestitures and Exchanges

 

·         In December 2014, U.S. Cellular entered into an agreement with a third party to sell 595 towers and certain related contracts, assets, and liabilities for approximately $159 million.  This transaction was accomplished in two closings.  The first closing occurred in December 2014 and included the sale of 236 towers, without tenants, for $10.0 million.  On this same date, U.S. Cellular received $7.5 million in earnest money.  At the time of the first closing, a $3.8 million gain was recorded in (Gain) loss on sale of business and other exit costs, net.  The second closing for the remaining 359 towers, primarily with tenants, took place in January 2015, at which time U.S. Cellular received $141.5 million in additional cash proceeds and recorded a gain of approximately $107 million.  The assets and liabilities subject to the second closing have been classified as “held for sale” in the Consolidated Balance Sheet as of December 31, 2014. 

 

·         In September 2014, U.S. Cellular entered into an agreement with a third party to exchange certain PCS and AWS licenses for certain other PCS and AWS licenses and $28.0 million of cash.  This license exchange will be accomplished in two closing

 

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transactions.  The first closing occurred in December 2014 at which time U.S. Cellular received licenses with an estimated fair value, per a market approach, of $51.5 million, recorded a $21.7 million gain in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations and recorded an $18.3 million deferred credit in Other current liabilities.  The second closing is expected to occur in 2015.  The license that will be transferred has been classified as “Assets held for sale” in the Consolidated Balance Sheet as of December 31, 2014.  At the time of the second closing, U.S. Cellular will recognize the deferred credit from the first closing and expects to record a gain on the license exchange.

 

·         In September 2014, U.S. Cellular entered into an agreement with a third party to exchange certain of its PCS unbuilt licenses for PCS licenses located in U.S. Cellular’s operating markets plus $117.0 million of cash.  This transaction is subject to regulatory approvals and is expected to close in 2015.  The book value of the licenses to be exchanged have been classified as “Assets held for sale” in the Consolidated Balance Sheet at December 31, 2014.  U.S. Cellular expects to record a gain when this transaction closes.

 

·         In May 2014, U.S. Cellular entered into a License Purchase and Customer Recommendation Agreement with Airadigm Communications, Inc. (“Airadigm”).  TDS owns 100% of the common stock of Airadigm.  Pursuant to the License Purchase and Customer Recommendation Agreement, on September 10, 2014, Airadigm transferred to U.S. Cellular Federal Communications Commission (“FCC”) spectrum licenses and certain tower assets in certain markets in Wisconsin, Iowa, Minnesota and Michigan, in consideration for $91.5 million in cash.  Since both parties to this transaction are controlled by TDS, upon closing, U.S. Cellular recorded the transferred assets at Airadigm’s net book value of $15.2 million.  The difference between the consideration paid and the net book value of the transferred assets was recorded as a reduction of U.S. Cellular’s Retained earnings.  In addition, a deferred tax asset was recorded for the difference between the consideration paid and the net book value of the transferred assets, which increased U.S. Cellular’s Additional paid-in capital.

 

·         In March 2014, U.S. Cellular sold the majority of its St. Louis area non-operating market spectrum license for $92.3 million.  A gain of $75.8 million was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations in the first quarter of 2014.   

 

·         In February 2014, U.S. Cellular completed an exchange whereby U.S. Cellular received one E block PCS spectrum license covering Milwaukee, WI in exchange for one D block PCS spectrum license covering Milwaukee, WI.  The exchange of licenses provided U.S. Cellular with spectrum to meet anticipated future capacity and coverage requirements.  No cash, customers, network assets, other assets or liabilities were included in the exchange.  As a result of this transaction, U.S. Cellular recognized a gain of $15.7 million, representing the difference between the $15.9 million fair value of the license surrendered, calculated using a market approach valuation method, and the $0.2 million carrying value of the license surrendered.  This gain was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations in the first quarter of 2014.

 

·         In October 2013, U.S. Cellular sold the majority of its Mississippi Valley non-operating market license (“unbuilt license”) for $308.0 million.  At the time of the sale, a $250.6 million gain was recorded in (Gain) loss on license sales and exchanges in the Consolidated Statement of Operations. 

 

·         In November 2012, U.S. Cellular acquired seven 700 MHz licenses covering portions of Illinois, Michigan, Minnesota, Missouri, Nebraska, Oregon, Washington and Wisconsin for $57.7 million.

 

·         In August 2012, U.S. Cellular acquired four 700 MHz licenses covering portions of Iowa, Kansas, Missouri, Nebraska and Oklahoma for $34.0 million.

 

·         In March 2012, U.S. Cellular sold the majority of the assets and liabilities of a wireless market for $49.8 million in cash.  At the time of the sale, a $4.2 million gain was recorded in (Gain) loss on sale of business and other exit costs, net in the Consolidated Statement of Operations. 

 

 

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At December 31, 2014 and 2013, the following assets were classified in the Consolidated Balance Sheet as "Assets held for sale" and "Liabilities held for sale":

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Current Assets

  

Other Assets and Deferred Charges

  

Licenses

  

Goodwill

  

Property, Plant and Equipment

  

Total Assets Held for Sale

(Dollars in thousands)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2014 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Divestiture of Spectrum Licenses

$

 - 

  

$

 - 

  

$

 56,809 

  

$

 - 

  

$

 - 

  

$

 56,809 

Sale of Business - Towers

  

 1,466 

  

  

 773 

  

  

 - 

  

  

 16,281 

  

  

 31,726 

  

  

 50,246 

  

Total

$

 1,466 

  

$

 773 

  

$

 56,809 

  

$

 16,281 

  

$

 31,726 

  

$

 107,055 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

2013 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Divestiture of Spectrum Licenses

$

 - 

  

$

 - 

  

$

 16,027 

  

$

 - 

  

$

 - 

  

$

 16,027 

 

  

  

  

Customer Deposits and Deferred Revenues

  

Other Current Liabilities

  

Other Deferred Liabilities and Credits

  

Total Liabilities Held for Sale

(Dollars in thousands)

  

  

  

  

  

  

  

  

  

  

  

2014 

  

  

  

  

  

  

  

  

  

  

  

Sale of Business - Towers

$

 2,704 

  

$

 896 

  

$

 17,334 

  

$

 20,934 

 

NOTE 7 INTANGIBLE ASSETS

 

Changes in U.S. Cellular's Licenses and Goodwill are presented below.  See Note 6 — Acquisitions, Divestitures and Exchanges for information regarding transactions which affected Licenses during the periods.

 

Licenses

  

  

  

  

  

  

  

  

  

  

Year Ended December 31,

2014 

  

2013 

(Dollars in thousands)

  

  

  

  

  

Balance, beginning of year

$

 1,401,126 

  

$

 1,456,794 

Acquisitions

  

 41,707 

  

  

 16,540 

Divestitures

  

 - 

  

  

 (59,419) 

Transferred to Assets held for sale

  

 (56,809) 

  

  

 (16,027) 

Exchanges, net

  

 55,780 

  

  

 - 

Other

  

 1,634 

  

  

 3,238 

Balance, end of year

$

 1,443,438 

  

$

 1,401,126 

             

 

Goodwill

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended December 31,

2014 

  

2013 

(Dollars in thousands)

  

  

  

  

  

Balance, beginning of year

$

 387,524 

  

$

 421,743 

  

Divestitures

  

 (1,092) 

  

  

 (505) 

  

Transferred to Assets held for sale

  

 (16,281) 

  

  

 - 

  

NY1 & NY2 Deconsolidation

  

 - 

  

  

 (33,714) 

Balance, end of year

$

 370,151 

  

$

 387,524 

 

NOTE 8 INVESTMENTS IN UNCONSOLIDATED ENTITIES

 

Investments in unconsolidated entities consist of amounts invested in wireless entities in which U.S. Cellular holds a noncontrolling interest. These investments are accounted for using either the equity or cost method as shown in the following table:

 

 

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December 31,

2014 

  

2013 

  

(Dollars in thousands)

  

  

  

  

  

  

Equity method investments:

  

  

  

  

  

  

  

Capital contributions, loans, advances and adjustments

$

 116,881 

  

$

 121,571 

  

  

Cumulative share of income

  

 1,287,371 

  

  

 1,152,916 

  

  

Cumulative share of distributions

  

 (1,122,849) 

  

  

 (1,010,513) 

  

  

  

  

  

 281,403 

  

  

 263,974 

  

Cost method investments

  

 1,611 

  

  

 1,611 

  

Total investments in unconsolidated entities

$

 283,014 

  

$

 265,585 

  

                 

 

Equity in earnings of unconsolidated entities totaled $129.8 million, $131.9 million and $90.4 million in 2014, 2013 and 2012, respectively; of those amounts, U.S. Cellular’s investment in the Los Angeles SMSA Limited Partnership (“LA Partnership”) contributed $71.8 million, $78.4 million and $67.2 million in 2014, 2013 and 2012, respectively.  U.S. Cellular held a 5.5% ownership interest in the LA Partnership throughout and at the end of each of these years. 

 

The following tables, which are based on information provided in part by third parties, summarize the combined assets, liabilities and equity, and the combined results of operations of U.S. Cellular’s equity method investments:

 

December 31,

2014 

  

2013 

  

(Dollars in thousands)

  

  

  

  

  

  

Assets

  

  

  

  

  

  

  

Current

$

 691,519 

  

$

 489,659 

  

  

Due from affiliates

  

 303,322 

  

  

 408,735 

  

  

Property and other

  

 2,295,936 

  

  

 2,026,104 

  

  

  

  

$

 3,290,777 

  

$

 2,924,498 

  

  

  

  

  

  

  

  

  

  

Liabilities and Equity

  

  

  

  

  

  

  

Current liabilities

$

 403,005 

  

$

 351,624 

  

  

Deferred credits

  

 170,887 

  

  

 84,834 

  

  

Long-term liabilities

  

 18,101 

  

  

 19,712 

  

  

Long-term capital lease obligations

  

 1,722 

  

  

 707 

  

  

Partners' capital and shareholders' equity

  

 2,697,062 

  

  

 2,467,621 

  

  

  

  

$

 3,290,777 

  

$

 2,924,498 

  

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Results of Operations

  

  

  

  

  

  

  

  

  

Revenues

$

6,668,615 

  

$

6,218,067 

  

$

5,804,466 

  

Operating expenses

  

5,035,544 

  

  

4,473,722 

  

  

4,363,399 

  

Operating income

  

1,633,071 

  

  

1,744,345 

  

  

1,441,067 

  

Other income, net

  

1,160 

  

  

4,842 

  

  

4,003 

  

Net income

$

1,634,231 

  

$

1,749,187 

  

$

1,445,070 

 

NY1 & NY2 Deconsolidation

 

U.S. Cellular holds a 60.00% interest in St. Lawrence Seaway RSA Cellular Partnership (“NY1”) and a 57.14% interest in New York RSA 2 Cellular Partnership (“NY2”)  (together with NY1, the “Partnerships”). The remaining interests in the Partnerships are held by Cellco Partnership d/b/a Verizon Wireless (“Verizon Wireless”).  Prior to April 3, 2013, because U.S. Cellular owned a greater than 50% interest in each of these Partnerships and based on U.S. Cellular’s rights under the Partnership Agreements, U.S. Cellular consolidated the financial results of these Partnerships in accordance with GAAP. 

 

On April 3, 2013, U.S. Cellular entered into an agreement with Verizon Wireless relating to the Partnerships. The agreement amends the Partnership Agreements in several ways which provide Verizon Wireless with substantive participating rights that allow Verizon Wireless to make decisions that are in the ordinary course of business of the Partnerships and which are significant to directing and executing the activities of the business.  Accordingly, as required by GAAP, U.S. Cellular deconsolidated the Partnerships effective as of April 3, 2013 and thereafter reported them as equity method investments in its consolidated financial statements (“NY1 & NY2 Deconsolidation”).  After the NY1 & NY2 Deconsolidation, U.S. Cellular retained the same ownership percentages in the Partnerships and continues to report the same percentages of income from the Partnerships. Effective April 3,

 

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2013, U.S. Cellular’s income from the Partnerships is reported in Equity in earnings of unconsolidated entities in the Consolidated Statement of Operations.

 

In accordance with GAAP, as a result of the NY1 & NY2 Deconsolidation, U.S. Cellular’s interest in the Partnerships was reflected in Investments in unconsolidated entities at a fair value of $114.8 million as of April 3, 2013. Recording U.S. Cellular’s interest in the Partnerships required allocation of the excess of fair value over book value to customer lists, licenses, a favorable contract and goodwill of the Partnerships. Amortization expense related to customer lists and the favorable contract will be recognized over their respective useful lives and is included in Equity in earnings of unconsolidated entities in the Consolidated Statement of Operations.  In addition, U.S. Cellular recognized a non-cash pre-tax gain of $18.5 million in the second quarter of 2013.  The gain was recorded in Gain (loss) on investments in the Consolidated Statement of Operations.

 

The Partnerships were valued using a discounted cash flow approach and a guideline public company method. The discounted cash flow approach uses value drivers and risks specific to the industry and current economic factors and incorporates assumptions that market participants would use in their estimates of fair value and may not be indicative of U.S. Cellular specific assumptions.  The most significant assumptions made in this process were the revenue growth rate (shown as a simple average in the table below), the terminal revenue growth rate, discount rate and capital expenditures.  The assumptions were as follows:

 

Key assumptions

  

  

Average expected revenue growth rate (next ten years)

  

2.0 

%

Terminal revenue growth rate (after year ten)

  

2.0 

%

Discount rate

  

10.5 

%

Capital expenditures as a percentage of revenue

  

14.9-18.8

%

 

The guideline public company method develops an indication of fair value by calculating average market pricing multiples for selected publicly-traded companies. The developed multiples were applied to applicable financial measures of the Partnerships to determine fair value. The discounted cash flow approach and guideline public company method were weighted to arrive at the total fair value of the Partnerships.

 

NOTE 9 PROPERTY, PLANT AND EQUIPMENT

 

Property, plant and equipment in service and under construction, and related accumulated depreciation and amortization, as of December 31, 2014 and 2013 were as follows:

 

December 31,

Useful Lives (Years)

  

2014 

  

2013 

(Dollars in thousands)

  

  

  

  

  

  

  

Land

N/A

  

$

 35,031 

  

$

 36,266 

Buildings

20 

  

  

 296,502 

  

  

 304,272 

Leasehold and land improvements

1-30

  

  

 1,086,718 

  

  

 1,197,520 

Cell site equipment

7-25

  

  

 3,269,609 

  

  

 3,306,575 

Switching equipment

5-8

  

  

 960,377 

  

  

 1,161,976 

Office furniture and equipment

3-5

  

  

 553,630 

  

  

 539,248 

Other operating assets and equipment

3-5

  

  

 89,663 

  

  

 92,456 

System development

1-7

  

  

 1,042,195 

  

  

 962,698 

Work in process

N/A

  

  

 125,015 

  

  

 116,501 

  

  

  

  

 7,458,740 

  

  

 7,717,512 

Accumulated depreciation and amortization

  

  

  

 (4,730,523) 

  

  

 (4,860,992) 

  

  

  

  

$

 2,728,217 

  

$

 2,856,520 

                 

 

Depreciation and amortization expense totaled $593.2 million, $791.1 million and $597.7 million in 2014, 2013 and 2012, respectively.  As a result of the Divestiture Transaction, U.S. Cellular recognized incremental depreciation and amortization in 2014, 2013 and 2012.  See Note 6 — Acquisitions, Divestitures and Exchanges for additional information.

 

In 2014, 2013 and 2012, (Gain) loss on asset disposals, net included charges of $21.5 million, $30.6 million and $18.1 million, respectively, related to disposals of assets, trade-ins of older assets for replacement assets and other retirements of assets from service in the normal course of business.

 

NOTE 10 ASSET RETIREMENT OBLIGATIONS

 

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U.S. Cellular is subject to asset retirement obligations associated with its leased cell sites, switching office sites, retail store sites and office locations in its operating markets.  Asset retirement obligations generally include obligations to restore leased land and retail store and office premises to their pre-lease conditions.  These obligations are included in Other deferred liabilities and credits and Other current liabilities in the Consolidated Balance Sheet.

 

In 2014 and 2013, U.S. Cellular performed a review of the assumptions and estimated costs related to its asset retirement obligations.  The results of the reviews (identified as “Revisions in estimated cash outflows”) and other changes in asset retirement obligations during 2014 and 2013 were as follows:

 

(Dollars in thousands)

2014 

  

2013 

Balance, beginning of period

$

 195,568 

  

$

 179,607 

  

Additional liabilities accrued

  

 2,507 

  

  

 635 

  

Revisions in estimated cash outflows

  

 (2,792) 

  

  

 6,268 

  

Disposition of assets

  

 (44,403) 

  

  

 (3,534) 

  

Accretion expense

  

 12,534 

  

  

 12,592 

  

Transferred to Liabilities held for sale

  

 (10,902) 

  

  

 - 

Balance, end of period (1)

$

 152,512 

  

$

 195,568 

  

  

  

  

  

  

  

(1)

The total amount of asset retirement obligations related to the Divestiture Transaction included in Other current liabilities was $5.9 million and $37.7 million as of December 31, 2014 and 2013, respectively.

 

NOTE 11 DEBT

 

Revolving Credit Facility

 

At December 31, 2014, U.S. Cellular had a revolving credit facility available for general corporate purposes.  Amounts under the revolving credit facility may be borrowed, repaid and reborrowed from time to time until maturity.  U.S. Cellular borrowed and repaid amounts under its revolving credit facility in 2014. U.S. Cellular did not borrow under its revolving credit facility in 2013 or 2012 except for standby letters of credit.

 

In certain circumstances, U.S. Cellular’s interest cost on its revolving credit facility may be subject to increase if its current credit rating from nationally recognized credit rating agencies is lowered, and may be subject to decrease if the rating is raised. 

 

In 2014, certain nationally recognized credit rating agencies downgraded the U.S. Cellular corporate and senior debt credit ratings. After these downgrades, U.S. Cellular is rated at sub-investment grade.  As a result of these downgrades, the commitment fee on the revolving credit facility increased to 0.30% per annum.  The downgrades also increased the interest rate on any borrowings by 0.25% per annum.  The revolving credit facility does not cease to be available nor does the maturity date accelerate solely as a result of a downgrade in U.S. Cellular’s credit rating.  However, downgrades in U.S. Cellular’s credit rating could adversely affect its ability to renew the revolving credit facility or obtain access to other credit facilities in the future.

 

The maturity date of any borrowings under the U.S. Cellular revolving credit facility would accelerate in the event of a change in control. 

 

 

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The following table summarizes the terms of the revolving credit facility as of December 31, 2014:

  

  

  

  

  

  

(Dollars in millions)

  

  

  

Maximum borrowing capacity

$

 300.0 

  

Letters of credit outstanding

$

 17.5 

  

Amount borrowed

$

 -  

  

Amount available for use

$

 282.5 

  

Borrowing rate: One-month London Interbank Offered Rate ("LIBOR") plus contractual spread (1)

  

 1.92 

%

  

Sample LIBOR Rate

  

 0.17 

%

  

Contractual spread

  

 1.75 

%

Range of commitment fees on amount available for use (2)

  

  

  

  

Low

  

 0.13 

%

  

High

  

 0.30 

%

Agreement date

  

December 2010

  

Maturity date

  

December 2017

  

  

  

  

  

  

  

Fees incurred attributable to the Revolving Credit Facility are as follows:

  

  

  

  

Fees incurred as a percent of Maximum borrowing capacity for 2014

  

 0.42 

%

  

Fees incurred, amount

  

  

  

  

  

2014 

$

 1.3 

  

  

  

2013 

$

 0.8 

  

  

  

2012 

$

 1.1 

  

  

  

  

  

  

  

(1)

Borrowings under the revolving credit facility bear interest at LIBOR plus a contractual spread based on U.S. Cellular’s credit rating or, at U.S. Cellular’s option, an alternate “Base Rate” as defined in the revolving credit agreement.  U.S. Cellular may select a borrowing period of either one, two, three or six months (or other period of twelve months or less if requested by U.S. Cellular and approved by the lenders).  If U.S. Cellular provides notice of intent to borrow the same business day, interest on borrowing is at the Base Rate plus the contractual spread.

  

  

  

  

  

  

(2)

The revolving credit facility has commitment fees based on the unsecured senior debt ratings assigned to U.S. Cellular by certain ratings agencies.

 

The continued availability of the revolving credit facility requires U.S. Cellular to comply with certain negative and affirmative covenants, maintain certain financial ratios and make representations regarding certain matters at the time of each borrowing. U.S. Cellular believes it was in compliance as of December 31, 2014 with all covenants and other requirements set forth in the revolving credit facility.

 

In connection with U.S. Cellular’s revolving credit facility, TDS and U.S. Cellular entered into a subordination agreement dated December 17, 2010 together with the administrative agent for the lenders under U.S. Cellular’s revolving credit agreement.  Pursuant to this subordination agreement, (a) any consolidated funded indebtedness from U.S. Cellular to TDS will be unsecured and (b) any (i) consolidated funded indebtedness from U.S. Cellular to TDS (other than “refinancing indebtedness” as defined in the subordination agreement) in excess of $105,000,000, and (ii) refinancing indebtedness in excess of $250,000,000, will be subordinated and made junior in right of payment to the prior payment in full of obligations to the lenders under U.S. Cellular’s revolving credit agreement.  As of December 31, 2014, U.S. Cellular had no outstanding consolidated funded indebtedness or refinancing indebtedness that was subordinated to the revolving credit agreement pursuant to the subordination agreement.

 

In July 2014, U.S. Cellular entered into an amendment to the revolving credit facility agreement which increased the Consolidated Leverage Ratio (the ratio of Consolidated Funded Indebtedness to Consolidated Earnings before interest, taxes, depreciation and amortization) that U.S. Cellular is required to maintain.  Beginning July 1, 2014, U.S. Cellular is required to maintain the Consolidated Leverage Ratio at a level not to exceed 3.75 to 1.00 for the period of the four fiscal quarters most recently ended (this was 3.00 to 1.00 prior to July 1, 2014).  The terms of the amendment decrease the maximum permitted Consolidated Leverage Ratio beginning January 1, 2016, with further decreases effective July 1, 2016 and January 1, 2017 (and will return to 3.00 to 1.00 at that time).  For the twelve months ended December 31, 2014, the actual Consolidated Leverage Ratio was 2.35 to 1.00.  Future changes in U.S. Cellular’s financial condition could negatively impact its ability to meet the financial covenants and requirements in its revolving credit facility agreement.

 

 

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Long-Term Financing

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Long-term debt as of December 31, 2014 and 2013 was as follows:

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

December 31,

(Dollars in thousands)

Issuance date

  

Maturity date

  

Call date

  

2014 

  

2013 

  

  

Unsecured Senior Notes

  

  

  

  

  

  

  

  

  

  

  

  

  

  

6.7%

December 2003 and June 2004

  

December 2033

  

December 2003

  

$

 544,000 

  

$

 544,000 

  

  

  

Less: 6.7% Unamortized discount

  

  

  

  

  

  

  

 (11,278) 

  

  

 (11,551) 

  

  

  

  

  

  

  

  

  

  

  

  

 532,722 

  

  

 532,449 

  

  

  

6.95%

May 2011

  

May 2060

  

May 2016

  

  

 342,000 

  

  

 342,000 

  

  

  

7.25%

December 2014

  

December 2063

  

December 2019

  

  

 275,000 

  

  

 - 

  

  

Obligation on capital leases

  

  

  

  

  

  

  

 2,143 

  

  

 3,749 

Total long-term debt

  

  

  

  

  

  

$

 1,151,865 

  

$

 878,198 

  

  

Long-term debt, current

  

  

  

  

  

  

$

 46 

  

$

 166 

  

  

Long-term debt, noncurrent

  

  

  

  

  

  

$

 1,151,819 

  

$

 878,032 

 

U.S. Cellular may redeem the 6.7% Senior Notes, in whole or in part, at any time prior to maturity at a redemption price equal to the greater of (a) 100% of the principal amount of such notes, plus accrued and unpaid interest, or (b) the sum of the present values of the remaining scheduled payments of principal and interest thereon discounted to the redemption date on a semi-annual basis at the Treasury Rate plus 30 basis points. U.S. Cellular may redeem the 6.95% Senior Notes and 7.25% Senior Notes, in whole or in part at any time after the call date, at a redemption price equal to 100% of the principal amount redeemed plus accrued and unpaid interest.

 

Interest on the 6.7% Senior Notes is payable semi-annually, and is payable quarterly on the 6.95% and 7.25% Senior Notes.

 

Capitalized debt issuance costs for Unsecured Senior Notes totaled $25.9 million and are included in Other assets and deferred charges (a long-term asset account).  These costs are amortized over the life of the notes using the effective interest method.

 

U.S. Cellular does not have any annual requirements for principal payments on long-term debt over the next five years (excluding capital lease obligations).

 

The covenants associated with U.S. Cellular’s long-term debt obligations, among other things, restrict U.S. Cellular’s ability, subject to certain exclusions, to incur additional liens, enter into sale and leaseback transactions, and sell, consolidate or merge assets.

 

U.S. Cellular’s long-term debt indentures do not contain any provisions resulting in acceleration of the maturities of outstanding debt in the event of a change in U.S. Cellular’s credit rating.  However, a downgrade in U.S. Cellular’s credit rating could adversely affect its ability to obtain long-term debt financing in the future.

 

Term Loan Facility

 

On January 21, 2015, U.S. Cellular entered into a term loan credit facility relating to $225.0 million in debt.  The term loan must be drawn in one or more advances by the six month anniversary of the date of the agreement; amounts not drawn by that time will cease to be available.  Amounts repaid or prepaid under the term loan facility may not be reborrowed.  The term loan is available for general corporate purposes, including working capital, spectrum purchases and capital expenditures.  The term loan is unsecured except for a lien on all investments in equity which U.S. Cellular may have in the loan administrative agent, CoBank ACB, subject to certain limitations.

 

In certain circumstances, U.S. Cellular’s interest cost on its term loan may be subject to increase if its current credit ratings from nationally recognized credit rating agencies are lowered, and may be subject to decrease if the ratings are raised.  The term loan facility does not cease to be available nor does the maturity date accelerate solely as a result of a downgrade in U.S. Cellular’s credit rating.  However, downgrades in U.S. Cellular’s credit rating could adversely affect its ability to renew or obtain access to credit facilities in the future.

 

The maturity date of term loan would accelerate in the event of a change in control.

 

The following table summarizes the terms of the term loan facility as of February 25, 2015:

  

  

  

  

  

  

(Dollars in millions)

  

  

  

Maximum borrowing capacity

$

 225.0 

  

Amount borrowed

$

 -  

  

Amount available for use

$

 225.0 

  

Hypothetical Borrowing rate: One-month London Interbank Offered Rate ("LIBOR") plus contractual spread (1)

  

 2.67 

%

  

Sample LIBOR Rate

  

 0.17 

%

  

Contractual spread

  

 2.50 

%

Range of commitment fees on amount available for use (2)

  

  

  

  

Low

  

 0.13 

%

  

High

  

 0.30 

%

Agreement date

  

January 21, 2015

  

Maturity date (3)

  

January 21, 2022

  

  

  

  

  

  

  

(1)

Borrowings under the term loan credit facility bear interest at LIBOR plus a contractual spread based on U.S. Cellular’s credit rating or, at U.S. Cellular’s option, an alternate “Base Rate” as defined in the term loan facility.

  

  

  

  

  

  

(2)

The term loan credit facility has commitment fees based on the unsecured senior debt ratings assigned to U.S. Cellular by certain ratings agencies.

  

  

  

  

  

  

(3)

Principal amounts outstanding on the term loan facility will be due and payable quarterly in equal installments beginning on the last day of the fifth fiscal quarter ending after the agreement date, in an amount equal to 1.25% of the aggregate term loan facility commitment.  Any amounts owing under the term loan facility not previously repaid will be due and payable on the maturity date.

 

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The continued availability of the term loan facility requires U.S. Cellular to comply with certain negative and affirmative covenants, maintain certain financial ratios and make representations regarding certain matters at the time of each borrowing, that are substantially the same as those in the U.S. Cellular revolving credit facility described above. 

 

In connection with U.S. Cellular’s term credit facility, TDS and U.S. Cellular entered into a subordination agreement dated January 21, 2015 together with the administrative agent for the lenders under U.S. Cellular’s term loan credit agreement, which is substantially the same as the subordination agreement in the U.S. Cellular revolving credit facility described above.  As of February 25, 2015, U.S. Cellular had no outstanding consolidated funded indebtedness or refinancing indebtedness that was subordinated to the term loan facility pursuant to this subordination agreement.

 

NOTE 12 COMMITMENTS AND CONTINGENCIES

 

Agreements

 

·         On November 25, 2014, U.S. Cellular executed a Master Statement of Work and certain other documents with Amdocs Software Systems Limited (“Amdocs”), effective October 1, 2014, that inter-relate with but rearrange the structure under previous Amdocs Agreements.  The agreement provides that U.S. Cellular will now outsource to Amdocs certain support functions for its Billing and Operational Support System (“B/OSS”).  Such functions include application support, billing operations and some infrastructure services.  The agreement has a term through September 30, 2019, subject to five one-year renewal periods at U.S. Cellular’s option.  The total estimated amount to be paid to Amdocs with respect to the agreement during the initial five-year term is approximately $110 million (exclusive of travel and expenses and subject to certain potential adjustments).

 

·         During 2013, U.S. Cellular entered into agreements with Apple to purchase certain minimum quantities of Apple iPhone products and fund marketing programs related to the Apple iPhone and iPad products over a three-year period beginning in November 2013.  Based on current forecasts, U.S. Cellular estimates that the remaining contractual commitment as of December 31, 2014 under these agreements is approximately $818 million.  At this time, U.S. Cellular expects to meet its contractual commitments with Apple.

 

Lease Commitments

 

U.S. Cellular is a party to various lease agreements, both as lessee and lessor, for office space, retail store sites, cell sites and equipment which are accounted for as operating leases.  Certain leases have renewal options and/or fixed rental increases.  Renewal options that are reasonably assured of exercise are included in determining the lease term.  Any rent abatements or lease incentives, in addition to fixed rental increases, are included in the calculation of rent expense and calculated on a straight-line basis over the defined lease term.

 

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As of December 31, 2014, future minimum rental payments required under operating leases and rental receipts expected under operating leases that have noncancellable lease terms in excess of one year were as follows:

 

  

Operating Leases Future Minimum Rental Payments*

  

Operating Leases Future Minimum Rental Receipts

(Dollars in thousands)

  

  

  

  

  

2015 

$

 139,286 

  

$

 54,715 

2016 

  

 125,458 

  

  

 44,110 

2017 

  

 107,987 

  

  

 34,780 

2018 

  

 90,687 

  

  

 24,174 

2019 

  

 74,640 

  

  

 12,082 

Thereafter

  

 740,501 

  

  

 8,567 

Total

$

 1,278,559 

  

$

 178,428 

  

  

  

  

  

  

*Includes $88.4 million of future lease payments associated with leases transferred in January 2015 per the second closing of the tower sale.  See Note 6 — Acquisitions, Divestitures and Exchanges for additional information.

 

Rent expense totaled $152.4 million, $162.1 million and $183.9 million in 2014, 2013 and 2012, respectively.

 

Indemnifications

 

U.S. Cellular enters into agreements in the normal course of business that provide for indemnification of counterparties.  The terms of the indemnifications vary by agreement.  The events or circumstances that would require U.S. Cellular to perform under these indemnities are transaction specific; however, these agreements may require U.S. Cellular to indemnify the counterparty for costs and losses incurred from litigation or claims arising from the underlying transaction.  U.S. Cellular is unable to estimate the maximum potential liability for these types of indemnifications as the amounts are dependent on the outcome of future events, the nature and likelihood of which cannot be determined at this time.  Historically, U.S. Cellular has not made any significant indemnification payments under such agreements.

 

Legal Proceedings

 

U.S. Cellular is involved or may be involved from time to time in legal proceedings before the FCC, other regulatory authorities, and/or various state and federal courts.  If U.S. Cellular believes that a loss arising from such legal proceedings is probable and can be reasonably estimated, an amount is accrued in the financial statements for the estimated loss.  If only a range of loss can be determined, the best estimate within that range is accrued; if none of the estimates within that range is better than another, the low end of the range is accrued.  The assessment of the expected outcomes of legal proceedings is a highly subjective process that requires judgments about future events.  The legal proceedings are reviewed at least quarterly to determine the adequacy of accruals and related financial statement disclosures.  The ultimate outcomes of legal proceedings could differ materially from amounts accrued in the financial statements.

 

U.S. Cellular has accrued $0.4 million and $0.3 million with respect to legal proceedings and unasserted claims as of December 31, 2014 and 2013, respectively.  U.S. Cellular has not accrued any amount for legal proceedings if it cannot estimate the amount of the possible loss or range of loss.  U.S. Cellular does not believe that the amount of any contingent loss in excess of the amounts accrued would be material.

 

NOTE 13 VARIABLE INTEREST ENTITIES (VIEs)

 

U.S. Cellular consolidates variable interest entities in which it has a controlling financial interest and is the primary beneficiary. A controlling financial interest will have both of the following characteristics: (a) the power to direct the VIE activities that most significantly impact economic performance and (b) the obligation to absorb the VIE losses and right to receive benefits that are significant to the VIE.  U.S. Cellular reviews these criteria initially at the time it enters into agreements and subsequently when reconsideration events occur.

 

Consolidated VIEs

 

As of December 31, 2014, U.S. Cellular holds a variable interest in and consolidates the following VIEs under GAAP:

 

 

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·         Advantage Spectrum L.P. (“Advantage Spectrum”) and Frequency Advantage L.P., the general partner of Advantage Spectrum;

·         Aquinas Wireless L.P. (“Aquinas Wireless”); and

·         King Street Wireless L.P. (“King Street Wireless”) and King Street Wireless, Inc., the general partner of King Street Wireless.

 

The power to direct the activities that most significantly impact the economic performance of Advantage Spectrum, Aquinas Wireless and King Street Wireless (collectively, the “limited partnerships”) is shared.  Specifically, the general partner of these VIEs has the exclusive right to manage, operate and control the limited partnerships and make all decisions to carry on the business of the partnerships; however, the general partner of each partnership needs consent of the limited partner, a U.S. Cellular subsidiary, to sell or lease certain licenses, to make certain large expenditures, admit other partners or liquidate the limited partnerships.  Although the power to direct the activities of the VIEs is shared, U.S. Cellular has a disproportionate level of exposure to the variability associated with the economic performance of the VIEs, indicating that U.S. Cellular is the primary beneficiary of the VIEs in accordance with GAAP.  Accordingly, these VIEs are consolidated.

 

The following table presents the classification of the consolidated VIEs’ assets and liabilities in U.S. Cellular’s Consolidated Balance Sheet.

 

December 31,

2014 

  

2013 

(Dollars in thousands)

  

  

  

  

  

Assets

  

  

  

  

  

  

Cash and cash equivalents

$

 2,588 

  

$

 2,076 

  

Other current assets

  

 278 

  

  

 1,184 

  

Licenses

  

 312,977 

  

  

 310,475 

  

Property, plant and equipment, net

  

 10,671 

  

  

 18,600 

  

Other assets and deferred charges

  

 60,059 

  

  

 511 

  

Total assets

$

 386,573 

  

$

 332,846 

  

  

  

  

  

  

  

Liabilities

  

  

  

  

  

  

Current liabilities

$

 110 

  

$

 46 

  

Deferred liabilities and credits

  

 622 

  

  

 3,139 

  

Total liabilities

$

 732 

  

$

 3,185 

 

Other Related Matters

 

An FCC auction of AWS-3 spectrum licenses, referred to as Auction 97, began in November 2014 and ended in January 2015.  U.S. Cellular participated in Auction 97 indirectly through its interest in Advantage Spectrum.  A subsidiary of U.S. Cellular is a limited partner in Advantage Spectrum.  Advantage Spectrum qualified as a “designated entity,” and thereby was eligible for bid credits with respect to spectrum purchased in Auction 97.  To participate in this auction, a $60.0 million deposit was made to the FCC in 2014.  Such amount is reflected in Other Assets and Deferred Charges in the Consolidated Balance Sheet.  Advantage Spectrum was the provisional winning bidder for 124 licenses for an aggregate bid of $338.3 million, net of its anticipated designated entity discount of 25%. Advantage Spectrum’s bid amount, less the initial deposit of $60.0 million, plus certain other charges totaling $2.3 million, are required to be paid to the FCC by March 2, 2015.

 

Advantage Spectrum, Aquinas Wireless and King Street Wireless were formed to participate in FCC auctions of wireless spectrum and to fund, establish, and provide wireless service with respect to any FCC licenses won in the auctions.  As such, these entities have risks similar to those described in the “Risk Factors” in U.S. Cellular’s Annual Report on Form 10-K.

 

U.S. Cellular’s capital contributions and advances made to its VIEs totaled $60.9 million in the year ended December 31, 2014. In 2013, there were no capital contributions or advances made to VIEs or their general partners that were not VIEs.

 

U.S. Cellular may agree to make additional capital contributions and/or advances to Advantage Spectrum, Aquinas Wireless or King Street Wireless and/or to their general partners to provide additional funding for the development of licenses granted in various auctions.  U.S. Cellular may finance such amounts with a combination of cash on hand, borrowings under its revolving credit agreement and/or long-term debt.  There is no assurance that U.S. Cellular will be able to obtain additional financing on commercially reasonable terms or at all to provide such financial support.

 

 

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The limited partnership agreements of Advantage Spectrum, Aquinas Wireless and King Street Wireless also provide the general partner with a put option whereby the general partner may require the limited partner, a subsidiary of U.S. Cellular, to purchase its interest in the limited partnership.  The general partner’s put options related to its interests in King Street Wireless and Aquinas Wireless will become exercisable in 2019 and 2020, respectively.  The general partner’s put options related to its interest in Advantage Spectrum will become exercisable on the fifth and sixth anniversaries of the issuance of any license.  The put option price is determined pursuant to a formula that takes into consideration fixed interest rates and the market value of U.S. Cellular’s Common Shares.  Upon exercise of the put option, the general partner is required to repay borrowings due to U.S. Cellular.  If the general partner does not elect to exercise its put option, the general partner may trigger an appraisal process in which the limited partner (a subsidiary of U.S. Cellular) may have the right, but not the obligation, to purchase the general partner’s interest in the limited partnership at a price and on other terms and conditions specified in the limited partnership agreement.  In accordance with requirements under GAAP, U.S. Cellular is required to calculate a theoretical redemption value for all of the put options assuming they are exercisable at the end of each reporting period, even though such exercise is not contractually permitted.  Pursuant to GAAP, this theoretical redemption value, net of amounts payable to U.S. Cellular for loans and accrued interest thereon made by U.S. Cellular to the general partners the (“net put value”), was $1.2 million and $0.5 million at December 31, 2014 and 2013, respectively.  The net put value is recorded as Noncontrolling interests with redemption features in U.S. Cellular’s Consolidated Balance Sheet.  Also in accordance with GAAP, changes in the redemption value of the put options, net of interest accrued on the loans, are recorded as a component of Net income attributable to noncontrolling interests, net of tax, in U.S. Cellular’s Consolidated Statement of Operations.

 

NOTE 14 NONCONTROLLING INTERESTS

 

U.S. Cellular’s consolidated financial statements include certain noncontrolling interests that meet the GAAP definition of mandatorily redeemable financial instruments.  These mandatorily redeemable noncontrolling interests represent interests held by third parties in consolidated partnerships, where the terms of the underlying partnership agreement provide for a defined termination date at which time the assets of the subsidiary are to be sold, the liabilities are to be extinguished and the remaining net proceeds are to be distributed to the noncontrolling interest holders and U.S. Cellular in accordance with the respective partnership.  The termination dates of these mandatorily redeemable noncontrolling interests range from 2085 to 2113.

 

The estimated aggregate amount that would be due and payable to settle all of these noncontrolling interests assuming an orderly liquidation of the finite-lived consolidated partnerships on December 31, 2014, net of estimated liquidation costs, is $9.9 million.  This amount excludes redemption amounts recorded in Noncontrolling interests with redemption features in the Consolidated Balance Sheet.  The estimate of settlement value was based on certain factors and assumptions which are subjective in nature.  Changes in those factors and assumptions could result in a materially larger or smaller settlement amount.  U.S. Cellular currently has no plans or intentions relating to the liquidation of any of the related partnerships prior to their scheduled termination dates.  The corresponding carrying value of the mandatorily redeemable noncontrolling interests in finite-lived consolidated partnerships at December 31, 2014 was $7.8 million, and is included in Noncontrolling interests in the Consolidated Balance Sheet. The excess of the aggregate settlement value over the aggregate carrying value of these mandatorily redeemable noncontrolling interests is due primarily to the unrecognized appreciation of the noncontrolling interest holders’ share of the underlying net assets in the consolidated partnerships.  Neither the noncontrolling interest holders’ share, nor U.S. Cellular’s share, of the appreciation of the underlying net assets of these subsidiaries is reflected in the consolidated financial statements.

 

NOTE 15 COMMON SHAREHOLDERS’ EQUITY

 

Tax-Deferred Savings Plan

 

U.S. Cellular has reserved 67,215 Common Shares for issuance under the TDS Tax-Deferred Savings Plan, a qualified profit‑sharing plan pursuant to Sections 401(a) and 401(k) of the Internal Revenue Code.  Participating employees have the option of investing their contributions in a U.S. Cellular Common Share fund, a TDS Common Share fund or certain unaffiliated funds.

 

Series A Common Shares

 

Series A Common Shares are convertible on a share-for-share basis into Common Shares.  In matters other than the election of directors, each Series A Common Share is entitled to ten votes per share, compared to one vote for each Common Share.  The Series A Common Shares are entitled to elect 75% of the directors (rounded down), and the Common Shares elect 25% of the directors (rounded up).  As of December 31, 2014, a majority of U.S. Cellular’s outstanding Common Shares and all of U.S. Cellular’s outstanding Series A Common Shares were held by TDS.

 

Common Share Repurchase Program

 

 

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On November 17, 2009, the Board of Directors of U.S. Cellular authorized the repurchase of up to 1,300,000 Common Shares on an annual basis beginning in 2009 and continuing each year thereafter, on a cumulative basis.  These purchases will be made pursuant to open market purchases, block purchases, private purchases, or otherwise, depending on market prices and other conditions.  This authorization does not have an expiration date.

 

Share repurchases made under this authorization were as follows:

 

Year Ended December 31,

  

  

  

  

  

  

  

(Shares and dollar amounts in thousands, except per share amounts)

Number of Shares

  

Average Cost Per Share

  

Total Cost

2014 

  

  

  

  

  

  

  

  

U.S. Cellular Common Shares

 496 

  

$

 38.19 

  

$

 18,943 

  

  

  

  

  

  

  

  

  

2013 

  

  

  

  

  

  

  

  

U.S. Cellular Common Shares

 499 

  

$

 37.19 

  

$

 18,544 

  

  

  

  

  

  

  

  

  

2012 

  

  

  

  

  

  

  

  

U.S. Cellular Common Shares

 571 

  

$

 35.11 

  

$

 20,045 

 

Pursuant to certain employee and non-employee benefit plans, U.S. Cellular reissued the following Treasury Shares:

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Shares in thousands)

  

  

  

  

  

Treasury Shares Reissued

 371 

  

 536 

  

 182 

 

NOTE 16 STOCK-BASED COMPENSATION

 

U.S. Cellular has established the following stock‑based compensation plans: Long-Term Incentive Plans and a Non-Employee Director compensation plan.

 

Under the U.S. Cellular Long-Term Incentive Plans, U.S. Cellular may grant fixed and performance based incentive and non-qualified stock options, restricted stock, restricted stock units, and deferred compensation stock unit awards to key employees.  At December 31, 2014, the only types of awards outstanding are fixed non-qualified stock option awards, restricted stock unit awards, and deferred compensation stock unit awards.

 

On June 25, 2013, U.S. Cellular paid a special cash dividend to all holders of U.S. Cellular Common Shares and Series A Common Shares as of June 11, 2013.  Outstanding U.S. Cellular stock options, restricted stock unit awards and deferred compensation stock units were equitably adjusted for the special cash dividend.  The impact of such adjustments are fully reflected for all years presented.  See Note 5 – Earnings Per Share for additional information.

 

At December 31, 2014, U.S. Cellular had reserved 9,782,000 Common Shares for equity awards granted and to be granted under the Long-Term Incentive Plans.

 

U.S. Cellular also has established a Non-Employee Director compensation plan under which it has reserved 197,000 Common Shares at December 31, 2014 for issuance as compensation to members of the Board of Directors who are not employees of U.S. Cellular or TDS.

  

U.S. Cellular uses treasury stock to satisfy requirements for Common Shares issued pursuant to its various stock-based compensation plans.

 

Long-Term Incentive Plans—Stock Options—Stock options granted to key employees are exercisable over a specified period not in excess of ten years.  Stock options generally vest over a period of three years from the date of grant.  Stock options outstanding at December 31, 2014 expire between 2015 and 2024.  However, vested stock options typically expire 30 days after the effective date of an employee’s termination of employment for reasons other than retirement.  Employees who leave at the age of retirement have 90 days (or one year if they satisfy certain requirements) within which to exercise their vested stock options.  The exercise price of options equals the market value of U.S. Cellular Common Shares on the date of grant.

 

U.S. Cellular estimated the fair value of stock options granted during 2014, 2013, and 2012 using the Black‑Scholes valuation model and the assumptions shown in the table below.

 

  

2014 

  

2013 

  

2012 

Expected life

4.5 years

  

4.6-9.0 years

  

4.5 years

Expected annual volatility rate

28.0%-28.1%

  

29.2%-39.6%

  

40.7%-42.6%

Dividend yield

0%

  

0%

  

0%

Risk-free interest rate

1.4%-1.5%

  

0.7%-2.4%

  

0.5%-0.9%

Estimated annual forfeiture rate

9.4%

  

0.0%-8.1%

  

0.0%-9.1%

 

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The fair value of options is recognized as compensation cost using an accelerated attribution method over the requisite service periods of the awards, which is generally the vesting period.

 

A summary of U.S. Cellular stock options outstanding (total and portion exercisable) and changes during the three years ended December 31, 2014, is presented in the table below:

 

Common Share Options

  

Number of Options

  

Weighted Average Exercise Price

  

Weighted Average Grant Date Fair Value

  

Aggregate Intrinsic Value

  

Weighted Average Remaining Contractual Life (in years)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Outstanding at December 31, 2011

  

 2,834,000 

  

$

 43.07 

  

  

  

  

  

  

  

  

(1,533,000 exercisable)

  

  

  

  

 46.23 

  

  

  

  

  

  

  

  

  

Granted

  

 677,000 

  

  

 34.91 

  

$

 12.61 

  

  

  

  

  

  

Exercised

  

 (47,000) 

  

  

 29.82 

  

  

  

  

$

 205,000 

  

  

  

Forfeited

  

 (117,000) 

  

  

 38.45 

  

  

  

  

  

  

  

  

  

Expired

  

 (133,000) 

  

  

 46.17 

  

  

  

  

  

  

  

  

Outstanding at December 31, 2012

  

 3,214,000 

  

$

 41.58 

  

  

  

  

  

  

  

  

(1,928,000 exercisable)

  

  

  

  

 43.99 

  

  

  

  

  

  

  

  

  

Granted

  

 1,213,000 

  

  

 32.45 

  

$

 11.53 

  

  

  

  

  

  

Exercised

  

 (892,000) 

  

  

 34.78 

  

  

  

  

$

 6,787,000 

  

  

  

Forfeited

  

 (574,000) 

  

  

 34.17 

  

  

  

  

  

  

  

  

  

Expired

  

 (247,000) 

  

  

 48.35 

  

  

  

  

  

  

  

  

Outstanding at December 31, 2013

  

 2,714,000 

  

$

 42.22 

  

  

  

  

  

  

  

  

(1,359,000 exercisable)

  

  

  

$

 46.91 

  

  

  

  

  

  

  

  

  

Granted

  

 1,116,000 

  

  

 41.21 

  

$

 10.68 

  

  

  

  

  

  

Exercised

  

 (233,000) 

  

  

 32.80 

  

  

  

  

$

 1,966,000 

  

  

  

Forfeited

  

 (144,000) 

  

  

 35.09 

  

  

  

  

  

  

  

  

  

Expired

  

 (65,000) 

  

  

 45.68 

  

  

  

  

  

  

  

  

Outstanding at December 31, 2014

  

 3,388,000 

  

$

 41.51 

  

  

  

  

$

 7,495,000 

  

 6.70 

(1,586,000 exercisable)

  

  

  

$

 45.28 

  

  

  

  

$

 2,984,000 

  

 4.40 

 

The aggregate intrinsic value in the table above represents the total pre-tax intrinsic value (the difference between U.S. Cellular’s closing stock price and the exercise price multiplied by the number of in-the-money options) that was received by the option holders upon exercise or that would have been received by option holders had all options been exercised on December 31, 2014.

 

Long-Term Incentive Plans—Restricted Stock Units—U.S. Cellular grants restricted stock unit awards, which generally vest after three years, to key employees. 

 

U.S. Cellular estimates the fair value of restricted stock units based on the closing market price of U.S. Cellular shares on the date of grant.  The fair value is then recognized as compensation cost on a straight-line basis over the requisite service periods of the awards, which is generally the vesting period.

 

A summary of U.S. Cellular nonvested restricted stock units at December 31, 2014 and changes during the year then ended is presented in the table below:

 

 

 

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Common Restricted Stock Units

Number

  

Weighted Average

Grant Date

Fair Value

  

Nonvested at December 31, 2013

 1,170,000 

  

$

 36.46 

  

  Granted

 370,000 

  

  

 41.24 

  

  Vested

 (274,000) 

  

  

 41.92 

  

  Forfeited

 (124,000) 

  

  

 34.38 

  

Nonvested at December 31, 2014

 1,142,000 

  

$

 35.60 

  

 

The total fair value of restricted stock units that vested during 2014, 2013 and 2012 was $11.1 million, $8.8 million and $8.9 million, respectively, as of the respective vesting dates.  The weighted average grant date fair value of restricted stock units granted in 2014, 2013 and 2012 was $41.24, $32.06 and $34.09, respectively.

 

Long-Term Incentive Plans—Deferred Compensation Stock Units—Certain U.S. Cellular employees may elect to defer receipt of all or a portion of their annual bonuses and to receive a company matching contribution on the amount deferred.  All bonus compensation that is deferred by employees electing to participate is immediately vested and is deemed to be invested in U.S. Cellular Common Share stock units.  The amount of U.S. Cellular’s matching contribution depends on the portion of the annual bonus that is deferred.  Participants receive a 25% match for amounts deferred up to 50% of their total annual bonus and a 33% match for amounts that exceed 50% of their total annual bonus; such matching contributions also are deemed to be invested in U.S. Cellular Common Share stock units.  

 

There were no deferred compensation stock units granted or that vested during 2014.  The total fair value of deferred compensation stock units that vested during 2013 and 2012 was less than $0.1 million in each year.  The weighted average grant date fair value of deferred compensation stock units granted in 2013 and 2012 was $31.50 and $36.34, respectively. As of December 31, 2014, there were no vested or unissued deferred compensation stock units outstanding.

 

Compensation of Non-Employee Directors—U.S. Cellular issued 14,200, 13,000 and 7,600 Common Shares in 2014, 2013 and 2012, respectively, under its Non-Employee Director compensation plan. 

 

Stock‑Based Compensation Expense

 

The following table summarizes stock‑based compensation expense recognized during 2014, 2013 and 2012:

 

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Stock option awards

$

 9,513 

  

$

 5,810 

  

$

 8,471 

Restricted stock unit awards

  

 12,125 

  

  

 9,485 

  

  

 12,300 

Deferred compensation bonus and matching stock unit awards

  

 185 

  

  

 2 

  

  

 240 

Awards under Non-Employee Director compensation plan

  

 560 

  

  

 547 

  

  

 455 

Total stock-based compensation, before income taxes

  

 22,383 

  

  

 15,844 

  

  

 21,466 

Income tax benefit

  

 (8,454) 

  

  

 (5,984) 

  

  

 (8,121) 

Total stock-based compensation expense, net of income taxes

$

 13,929 

  

$

 9,860 

  

$

 13,345 

 

The following table provides a summary of the stock-based compensation expense included in the Consolidated Statement of Operations for the years ended:

 

December 31,

  

2014 

  

  

2013 

  

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Selling, general and administrative expense

$

 19,429 

  

$

 12,933 

  

$

 18,437 

System operations

  

 2,954 

  

  

 2,911 

  

  

 3,029 

Total stock-based compensation expense

$

 22,383 

  

$

 15,844 

  

$

 21,466 

 

At December 31, 2014, unrecognized compensation cost for all U.S. Cellular stock‑based compensation awards was $24.1 million and is expected to be recognized over a weighted average period of 2.0 years.

 

 

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U.S. Cellular’s tax benefits realized from the exercise of stock options and other awards totaled $5.3 million in 2014.

 

NOTE 17 SUPPLEMENTAL CASH FLOW DISCLOSURES

 

Following are supplemental cash flow disclosures regarding interest paid and income taxes paid.

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Interest paid

$

 54,955 

  

$

 42,904 

  

$

 44,048 

Income taxes paid (refunded)

  

 33,276 

  

  

 157,778 

  

  

 (58,609) 

 

Following are supplemental cash flow disclosures regarding transactions related to stock-based compensation awards.  In certain situations, U.S. Cellular withholds shares that are issuable upon the exercise of stock options or the vesting of restricted shares to cover, and with a value equivalent to, the exercise price and/or the amount of taxes required to be withheld from the stock award holder at the time of the exercise or vesting.  U.S. Cellular then pays the amount of the required tax withholdings to the taxing authorities in cash.

 

Year Ended December 31,

2014 

  

2013 

  

2012 

(Dollars in thousands)

  

  

  

  

  

  

  

  

Common Shares withheld

  

163,355 

  

  

606,582 

  

  

92,846 

  

  

  

  

  

  

  

  

  

Aggregate value of Common Shares withheld

$

6,868 

  

$

25,179 

  

$

3,604 

  

  

  

  

  

  

  

  

  

Cash receipts upon exercise of stock options

  

5,166 

  

  

10,468 

  

  

900 

Cash disbursements for payment of taxes

  

(4,336)

  

  

(4,684)

  

  

(3,105)

Net cash receipts (disbursements) from exercise of stock

  options and vesting of other stock awards

$

830 

  

$

5,784 

  

$

(2,205)

 

On September 27, 2012, the FCC conducted a single round, sealed bid, reverse auction to award up to $300 million in one-time Mobility Fund Phase I support to successful bidders that commit to provide 3G, or better, wireless service in areas designated as unserved by the FCC.  This auction was designated by the FCC as Auction 901. U.S. Cellular and several of its wholly-owned subsidiaries participated in Auction 901 and were winning bidders in eligible areas within 10 states and will receive up to $40.1 million in one-time support from the Mobility Fund. These funds when received reduce the carrying amount of the assets to which they relate or offset operating expenses.  In connection with these winning bids, in June 2013, U.S. Cellular provided $17.4 million letters of credit to the FCC, of which the entire amount remained outstanding as of December 31, 2014.  U.S. Cellular has received $13.4 million in support funds as of December 31, 2014, of which $1.9 million is included as a component of Other assets and deferred charges in the Consolidated Balance Sheet and $11.5 million reduced the carrying amount of the assets to which they relate, which are included in Property, plant and equipment in the Consolidated Balance Sheet.

 

NOTE 18 RELATED PARTIES

 

U.S. Cellular is billed for all services it receives from TDS, pursuant to the terms of various agreements between it and TDS.  These billings are included in U.S. Cellular's Selling, general and administrative expenses.  Some of these agreements were established at a time prior to U.S. Cellular's initial public offering when TDS owned more than 90% of U.S. Cellular's outstanding capital stock and may not reflect terms that would be obtainable from an unrelated third party through arms-length negotiations.  Billings from TDS to U.S. Cellular are based on expenses specifically identified to U.S. Cellular and on allocations of common expenses.  Such allocations are based on the relationship of U.S. Cellular's assets, employees, investment in property, plant and equipment and expenses relative to all subsidiaries in the TDS consolidated group.  Management believes the method TDS uses to allocate common expenses is reasonable and that all expenses and costs applicable to U.S. Cellular are reflected in its financial statements.  Billings to U.S. Cellular from TDS totaled $91.1 million, $99.2 million and $104.3 million in 2014, 2013 and 2012, respectively.

 

The Audit committee of the Board of Directors of U.S. Cellular is responsible for the review and evaluation of all related party transactions as such term is defined by the rules of the New York Stock Exchange (“NYSE”).

 

 

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NOTE 19 CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

 

The following persons are partners of Sidley Austin LLP, the principal law firm of U.S. Cellular and its subsidiaries: Walter C.D. Carlson, a director of U.S. Cellular, a director and non-executive Chairman of the Board of Directors of TDS and a trustee and beneficiary of a voting trust that controls TDS; William S. DeCarlo, the General Counsel of TDS and an Assistant Secretary of TDS and certain subsidiaries of TDS; and Stephen P. Fitzell, the General Counsel of U.S. Cellular and TDS Telecommunications Corporation and an Assistant Secretary of U.S. Cellular and certain other subsidiaries of TDS. Walter C.D. Carlson does not provide legal services to TDS, U.S. Cellular or their subsidiaries.  U.S. Cellular and its subsidiaries incurred legal costs from Sidley Austin LLP of $10.7 million in 2014, $13.2 million in 2013 and $10.7 million in 2012.

 

In December 2014, U.S. Cellular entered into an agreement to sell 595 towers outside of its core markets to a third party for $159 million.  The sale of certain of the towers was completed in December 2014, and the sale of the remaining towers was completed in January 2015.  See Note 6 – Acquisitions, Divestitures and Exchanges in the Notes to the Consolidated Financial Statements.  Of the 595 towers, six towers were acquired by U.S. Cellular from Airadigm for a total of $2.6 million.  These six towers were included as part of the sale of towers by U.S. Cellular in order to avoid the need for two sets of transaction documents.  The value of $2.6 million paid by U.S. Cellular to Airadigm for such six towers was determined using the same method of valuation that was used to value the towers owned by U.S. Cellular that were sold to the third party.  The Audit Committee of the board of directors reviewed and evaluated this transaction between U.S. Cellular and Airadigm.

 

In December 2013, TDS initially proposed to have Airadigm Communications, Inc. (“Airadigm”) sell to U.S. Cellular the FCC spectrum licenses, towers and customers in certain Airadigm markets for $110 million in cash.  Because TDS owns 100% of the common stock of Airadigm and approximately 84% of the common stock of U.S. Cellular, this proposal was a related party transaction.  Accordingly, the U.S. Cellular Board of Directors formed a Special Committee comprised entirely of independent and disinterested directors with exclusive authority to consider, negotiate and, if appropriate, approve any such transaction with Airadigm without any further involvement of the full board.  The U.S. Cellular Special Committee engaged independent financial advisors and legal counsel.  The transaction was negotiated between representatives of TDS and Airadigm, on the one hand, and the Special Committee and its representatives, on the other hand.  The U.S. Cellular Special Committee also received a fairness opinion from its independent financial advisor.  Following these events, the Special Committee approved a License Purchase and Customer Recommendation Agreement between U.S. Cellular and Airadigm.  Pursuant to the License Purchase and Customer Recommendation Agreement, on September 10, 2014, Airadigm transferred to U.S. Cellular Federal Communications Commission (“FCC”) spectrum licenses and certain tower assets in certain markets in Wisconsin, Iowa, Minnesota and Michigan, in consideration for $91.5 million in cash.  See Note 6 – Acquisitions, Divestitures and Exchanges in the Notes to Consolidated Financial Statements.

 

The Audit Committee of the Board of Directors of U.S. Cellular is responsible for the review and evaluation of all related-party transactions as such term is defined by the rules of the New York Stock Exchange.

 

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REPORTS OF MANAGEMENT

 

Management’s Responsibility for Financial Statements

 

Management of United States Cellular Corporation has the responsibility for preparing the accompanying consolidated financial statements and for their integrity and objectivity.  The statements were prepared in accordance with accounting principles generally accepted in the United States of America and, in management’s opinion, were fairly presented.  The financial statements included amounts that were based on management’s best estimates and judgments.  Management also prepared the other information in the annual report and is responsible for its accuracy and consistency with the financial statements.

 

PricewaterhouseCoopers LLP, an independent registered public accounting firm, has audited these consolidated financial statements in accordance with the standards of the Public Company Accounting Oversight Board (United States) and has expressed herein its unqualified opinion on these financial statements.

 

/s/ Kenneth R. Meyers

 

/s/ Steven T. Campbell

 

Kenneth R. Meyers
President and Chief Executive Officer

(principal executive officer)

Steven T. Campbell
Executive Vice President—Finance, Chief Financial Officer

and Treasurer

(principal financial officer)

 

/s/ Douglas D. Shuma

 

/s/ Kristin A. MacCarthy

 

Douglas D. Shuma
Chief Accounting Officer

(principal accounting officer)

Kristin A. MacCarthy

Vice President and Controller

 

 

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Management’s Report on Internal Control Over Financial Reporting

 

Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act.  U.S. Cellular’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America (“GAAP”).  U.S. Cellular’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the issuer; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the issuer are being made only in accordance with authorizations of management and, where required, the Board of Directors of the issuer; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the issuer’s assets that could have a material effect on the interim or annual consolidated financial statements.

 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 

Under the supervision and with the participation of U.S. Cellular’s management, including its principal executive officer and principal financial officer, U.S. Cellular conducted an evaluation of the effectiveness of its internal control over financial reporting as of December 31, 2014, based on the criteria established in the 2013 version of Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Management has concluded that U.S. Cellular maintained effective internal control over financial reporting as of December 31, 2014 based on criteria established in the 2013 version of Internal Control — Integrated Framework issued by the COSO.

 

The effectiveness of U.S. Cellular’s internal control over financial reporting as of December 31, 2014 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in the firm’s report included herein.

 

/s/ Kenneth R. Meyers

 

/s/ Steven T. Campbell

 

Kenneth R. Meyers
President and Chief Executive Officer

(principal executive officer)

Steven T. Campbell
Executive Vice President—Finance, Chief Financial Officer

and Treasurer

(principal financial officer)

 

/s/ Douglas D. Shuma

 

/s/ Kristin A. MacCarthy

 

Douglas D. Shuma
Chief Accounting Officer

(principal accounting officer)

Kristin A. MacCarthy

Vice President and Controller

 

 

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Report of Independent Registered Public Accounting Firm  

 

To the Board of Directors and Shareholders of United States Cellular Corporation:

 

In our opinion, based on our audits and the report of other auditors, the accompanying consolidated balance sheets and the related consolidated statements of operations, changes in equity, and cash flows present fairly, in all material respects, the financial position of United States Cellular Corporation and its subsidiaries at December 31, 2014 and 2013, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2014 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, based on our audit, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting.  Our responsibility is to express opinions on these financial statements and on the Company's internal control over financial reporting based on our integrated audits. We did not audit the financial statements of Los Angeles SMSA Limited Partnership, a 5.5% owned entity accounted for by the equity method of accounting. The consolidated financial statements of United States Cellular Corporation reflect an investment in this partnership of $123,600,000 and $112,200,000 as of December 31, 2014 and 2013, respectively, and equity earnings of $71,800,000, $78,400,000 and $67,200,000 for each of the three years in the period ended December 31, 2014. The financial statements of Los Angeles SMSA Limited Partnership were audited by other auditors whose report thereon has been furnished to us, and our opinion on the financial statements expressed herein, insofar as it relates to the amounts included for Los Angeles SMSA Limited Partnership, is based solely on the report of the other auditors. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects.  Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation.  Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits and the report of other auditors provide a reasonable basis for our opinions.

 

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.

 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

 

 

/s/ PricewaterhouseCoopers LLP

 

Chicago, Illinois

February 25, 2015

 

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United States Cellular Corporation

 

SELECTED CONSOLIDATED FINANCIAL DATA

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Year Ended or at December 31,

2014 

  

2013 

  

2012 

  

2011 

  

2010 

(Dollars and shares in thousands, except

  per share amounts)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Statement of Operations data

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Service revenues

$

 3,397,937 

  

$

 3,594,773 

  

$

 4,098,856 

  

$

 4,053,797 

  

$

 3,913,001 

Equipment sales

  

 494,810 

  

  

 324,063 

  

  

 353,228 

  

  

 289,549 

  

  

 264,680 

Operating revenues

  

 3,892,747 

  

  

 3,918,836 

  

  

 4,452,084 

  

  

 4,343,346 

  

  

 4,177,681 

(Gain) loss on sale of business and other

  exit costs, net

  

 (32,830) 

  

  

 (246,767) 

  

  

 21,022 

  

  

 - 

  

  

 - 

(Gain) loss on license sales and exchanges

  

 (112,993) 

  

  

 (255,479) 

  

  

 - 

  

  

 (11,762) 

  

  

 - 

Operating income (loss)

  

 (143,390) 

  

  

 146,865 

  

  

 156,656 

  

  

 280,780 

  

  

 201,473 

Equity in earnings of unconsolidated

  entities

  

 129,764 

  

  

 131,949 

  

  

 90,364 

  

  

 83,566 

  

  

 97,318 

Gain (loss) on investments

  

 - 

  

  

 18,556 

  

  

 (3,718) 

  

  

 11,373 

  

  

 - 

Income (loss) before income taxes

  

 (58,704) 

  

  

 257,656 

  

  

 205,053 

  

  

 312,822 

  

  

 241,116 

Net income (loss)

  

 (46,922) 

  

  

 144,522 

  

  

 141,076 

  

  

 198,744 

  

  

 159,158 

Net income (loss) attributable to

  noncontrolling interests, net of tax

  

 (4,110) 

  

  

 4,484 

  

  

 30,070 

  

  

 23,703 

  

  

 23,084 

Net income (loss) attributable to

  U.S. Cellular shareholders

$

 (42,812) 

  

$

 140,038 

  

$

 111,006 

  

$

 175,041 

  

$

 136,074 

Basic weighted average shares outstanding

  

 84,213 

  

  

 83,968 

  

  

 84,645 

  

  

 84,877 

  

  

 86,128 

Basic earnings (loss) per share attributable

  to U.S. Cellular shareholders

$

 (0.51) 

  

$

 1.67 

  

$

 1.31 

  

$

 2.06 

  

$

 1.58 

Diluted weighted average shares

  outstanding (1)

  

 84,213 

  

  

 84,730 

  

  

 85,230 

  

  

 85,448 

  

  

 86,587 

Diluted earnings (loss) per share attributable

  to U.S. Cellular shareholders (1)

$

 (0.51) 

  

$

 1.65 

  

$

 1.30 

  

$

 2.05 

  

$

 1.57 

Special dividend per share to U.S. Cellular

  shareholders (1)

$

 -   

  

$

 5.75 

  

$

 -   

  

$

 -   

  

$

 -   

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Balance Sheet data

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Total assets

  

 6,487,268 

  

  

 6,445,708 

  

  

 6,587,450 

  

  

 6,327,976 

  

  

 5,875,549 

Long-term debt (excluding current portion)

  

 1,151,819 

  

  

 878,032 

  

  

 878,858 

  

  

 880,320 

  

  

 867,941 

Total U.S. Cellular shareholders' equity

$

 3,301,991 

  

$

 3,391,206 

  

$

 3,733,855 

  

$

 3,619,961 

  

$

 3,486,452 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

(1)

On June 25, 2013, U.S. Cellular paid a special cash dividend of $5.75 per share, for an aggregate amount of $482.3 million, to all holders of U.S. Cellular Common Shares and Series A Common Shares as of June 11, 2013.  Outstanding U.S. Cellular stock options and restricted stock unit awards were equitably adjusted for the special cash dividend.  The impact of such adjustments on the earnings per share calculation was reflected in all prior periods presented.

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

U.S. Cellular has not paid any cash dividends, except for a special cash dividend of $5.75 per share in June 2013, and currently intends to retain all earnings for use in U.S. Cellular’s business.

 

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United States Cellular Corporation

  

  

  

  

  

  

  

  

  

  

  

  

  

  

CONSOLIDATED QUARTERLY INFORMATION (UNAUDITED)

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Quarter Ended

(Amounts in thousands, except per share amounts)

March 31

  

June 30

  

September 30

  

December 31

2014 

  

  

  

  

  

  

  

  

  

  

  

Operating revenues

$

 925,811 

  

$

 957,773 

  

$

 1,000,419 

  

$

 1,008,744 

(Gain) loss on asset disposals, net (1)

  

 1,934 

  

  

 6,893 

  

  

 7,947 

  

  

 4,695 

(Gain) loss on sale of business and other exit costs, net (1)

  

 (6,900) 

  

  

 (10,511) 

  

  

 (10,283) 

  

  

 (5,136) 

(Gain) loss on license sales and exchanges (1)

  

 (91,446) 

  

  

 - 

  

  

 - 

  

  

 (21,547) 

Operating income (loss)

  

 7,825 

  

  

 (50,307) 

  

  

 (51,354) 

  

  

 (49,554) 

Net income (loss)

  

 18,404 

  

  

 (19,451) 

  

  

 (23,771) 

  

  

 (22,104) 

Net income (loss) attributable to U.S. Cellular shareholders

$

 19,482 

  

$

 (18,789) 

  

$

 (22,165) 

  

$

 (21,340) 

Basic weighted average shares outstanding

  

 84,213 

  

  

 84,341 

  

  

 84,233 

  

  

 84,066 

Diluted weighted average shares outstanding

  

 85,065 

  

  

 84,341 

  

  

 84,233 

  

  

 84,066 

Basic earnings (loss) per share attributable

  to U.S. Cellular shareholders

$

 0.23 

  

$

 (0.22) 

  

$

 (0.26) 

  

$

 (0.25) 

Diluted earnings (loss) per share attributable

  to U.S. Cellular shareholders

$

 0.23 

  

$

 (0.22) 

  

$

 (0.26) 

  

$

 (0.25) 

Stock price

  

  

  

  

  

  

  

  

  

  

  

  U.S. Cellular Common Shares (2)

  

  

  

  

  

  

  

  

  

  

  

  

High

$

 44.86 

  

$

 43.50 

  

$

 42.00 

  

$

 40.92 

  

Low

  

 35.93 

  

  

 38.33 

  

  

 33.17 

  

  

 31.79 

  

Close

$

 41.01 

  

$

 40.80 

  

$

 35.48 

  

$

 39.83 

  

  

  

  

  

  

  

  

  

  

  

  

  

  

  

Quarter Ended

(Amounts in thousands, except per share amounts)

March 31

  

June 30

  

September 30

  

December 31

2013 

  

  

  

  

  

  

  

  

  

  

  

Operating revenues

$

 1,081,746 

  

$

 995,130 

  

$

 939,236 

  

$

 902,724 

(Gain) loss on asset disposals, net (1)

  

 5,434 

  

  

 9,018 

  

  

 1,701 

  

  

 14,453 

(Gain) loss on sale of business and other exit costs, net (1)

  

 6,931 

  

  

 (249,024) 

  

  

 (1,534) 

  

  

 (3,140) 

(Gain) loss on license sales and exchanges (1)

  

 - 

  

  

 - 

  

  

 - 

  

  

 (255,479) 

Operating income (loss)

  

 1,466 

  

  

 219,092 

  

  

 (43,207) 

  

  

 (30,486) 

Gain (loss) on investments (1)

  

 - 

  

  

 18,527 

  

  

 - 

  

  

 29 

Net income (loss)

  

 10,710 

  

  

 143,675 

  

  

 (9,601) 

  

  

 (262) 

Net income (loss) attributable to U.S. Cellular shareholders

$

 4,914 

  

$

 143,391 

  

$

 (9,859) 

  

$

 1,592 

Basic weighted average shares outstanding

  

 83,838 

  

  

 83,845 

  

  

 84,005 

  

  

 84,181 

Diluted weighted average shares outstanding (3)

  

 84,588 

  

  

 84,661 

  

  

 84,005 

  

  

 85,033 

Basic earnings (loss) per share attributable

  to U.S. Cellular shareholders

$

 0.06 

  

$

 1.71 

  

$

 (0.12) 

  

$

 0.02 

Diluted earnings (loss) per share attributable

  to U.S. Cellular shareholders (3)

$

 0.06 

  

$

 1.69 

  

$

 (0.12) 

  

$

 0.02 

Stock price

  

  

  

  

  

  

  

  

  

  

  

  U.S. Cellular Common Shares (2)

  

  

  

  

  

  

  

  

  

  

  

  

High

$

 39.74 

  

$

 41.33 

  

$

 45.91 

  

$

 48.98 

  

Low

  

 34.69 

  

  

 32.25 

  

  

 34.22 

  

  

 39.27 

  

Close

$

 36.00 

  

$

 36.69 

  

$

 45.53 

  

$

 41.82 

Special cash dividend paid (3)

$

 - 

  

$

 5.75 

  

$

 - 

  

  

 - 

 

(1)     See Note 9 —  Property, Plant and Equipment for additional information on (Gain) loss on asset disposals, net.  See Note 6 —  Acquisitions, Divestitures and Exchanges for additional information on (Gain) loss on sale of business and other exit costs, net and (Gain) loss on license sales and exchanges.  See Note 8 —  Investments in Unconsolidated Entities for additional information on Gain (loss) on investments in 2013.

 

(2)     The high, low and closing sales prices as reported by the New York Stock Exchange (“NYSE”).

 

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(3)     On June 25, 2013, U.S. Cellular paid a special cash dividend of $5.75 per share, for an aggregate amount of $482.3 million, to all holders of U.S. Cellular Common Shares and Series A Common Shares as of June 11, 2013.  Outstanding U.S. Cellular stock options and restricted stock unit awards were equitably adjusted for the special cash dividend.  The impact of such adjustments on the earnings per share calculation was reflected in all prior periods presented.

 

U.S. Cellular has not paid any cash dividends, except for a special cash dividend of $5.75 per share in June 2013, and currently intends to retain all earnings for use in U.S. Cellular’s business.

 

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United States Cellular Corporation

 

SHAREHOLDER INFORMATION

 

 

Stock and dividend information

  

U.S. Cellular's Common Shares are listed on the New York Stock Exchange under the symbol “USM” and in the newspapers as “US Cellu.”  As of January 31, 2015, the last trading day of the month, U.S. Cellular's Common Shares were held by approximately 311 record owners.  All of the Series A Common Shares were held by TDS.  No public trading market exists for the Series A Common Shares.  The Series A Common Shares are convertible on a share-for-share basis into Common Shares.

  

U.S. Cellular has not paid any cash dividends, except for a special cash dividend of $5.75 per share in June 2013, and currently intends to retain all earnings for use in U.S. Cellular’s business.

  

See “Consolidated Quarterly Information (Unaudited)” for information on the high and low trading prices of the USM Common Shares for 2014 and 2013.

 

Stock performance graph

 

The following chart provides a comparison of U.S. Cellular’s cumulative total return to shareholders (stock price appreciation plus dividends) during the previous five years to the returns of the Standard & Poor's 500 Composite Stock Price Index and the Dow Jones U.S. Telecommunications Index.  As of December 31, 2014, the Dow Jones U.S. Telecommunications Index was composed of the following companies: AT&T Inc., CenturyLink Inc., Frontier Communications Corp., Level 3 Communications Inc., SBA Communications Corp., Sprint Corp., T-Mobile US Inc., Telephone and Data Systems, Inc. (TDS), Verizon Communications Inc., and Windstream Holdings Inc.

 

 

 

* Cumulative total return assumes reinvestment of dividends.

 

  

2009 

  

2010 

  

2011 

  

2012 

  

2013 

  

2014 

U.S. Cellular (NYSE: USM)

$

100 

  

$

117.76 

  

$

102.88 

  

$

83.09 

  

$

115.54 

  

$

110.05 

S&P 500 Index

  

100 

  

  

115.06 

  

  

117.49 

  

  

136.30 

  

  

180.44 

  

  

205.14 

Dow Jones U.S. Telecommunications Index

  

100 

  

  

117.74 

  

  

122.41 

  

  

145.42 

  

  

165.96 

  

  

169.93 

 

Assumes $100.00 invested at the close of trading on the last trading day preceding the first day of 2009, in U.S. Cellular Common Shares, S&P 500 Index and the Dow Jones U.S. Telecommunications Index.

 

 

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Investor relations

 

U.S. Cellular’s annual report, SEC filings and news releases are available to investors, securities analysts and other members of the investment community.  These reports are provided, without charge, upon request to our Corporate Office.  Investors may also access these and other reports through the Investor Relations portion of the U.S. Cellular website (http://www.uscellular.com).  

 

Questions regarding lost, stolen or destroyed certificates, consolidation of accounts, transferring of shares and name or address changes should be directed to:

  

Julie Mathews, Manager—Investor Relations
Telephone and Data Systems, Inc.
30 North LaSalle Street, Suite 4000
Chicago, IL 60602
312.592.5341
312.630.9299 (fax)
julie.mathews@tdsinc.com 

 

General inquiries by investors, securities analysts and other members of the investment community should be directed to:

  

Jane W. McCahon, Vice President—Corporate Relations and Corporate Secretary
Telephone and Data Systems, Inc.
30 North LaSalle Street, Suite 4000
Chicago, IL 60602
312.592.5379
312.630.9299 (fax)
jane.mccahon@tdsinc.com 

 

Directors and executive officers

See “Election of Directors” and “Executive Officers” sections of the Proxy Statement issued in 2015 for the 2015 Annual Meeting.

 

Principal counsel
Sidley Austin LLP, Chicago, Illinois

  

Transfer agent
Computershare Trust Company, N.A.
211 Quality Circle, Suite 210

College Station, TX 77845
312.360.5326

  

Independent registered public accounting firm
PricewaterhouseCoopers LLP

  

Visit U.S. Cellular's website at www.uscellular.com 

 

 

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Exhibit 21

UNITED STATES CELLULAR CORPORATION

SUBSIDIARY COMPANIES

December 31, 2014

  

  

  

SUBSIDIARY COMPANIES

  

STATE OF ORGANIZATION

  

  

  

BANGOR CELLULAR TELEPHONE, L.P.

  

DELAWARE

BARAT WIRELESS, INC.

  

DELAWARE

BARAT WIRELESS, L.P.

  

DELAWARE

CALIFORNIA RURAL SERVICE AREA #1, INC.

  

CALIFORNIA

CARROLL PCS, INC.

  

DELAWARE

CARROLL WIRELESS, L.P.

  

DELAWARE

CEDAR RAPIDS CELLULAR TELEPHONE, L.P.

  

DELAWARE

CELLVEST, INC.

  

DELAWARE

CENTRAL CELLULAR TELEPHONES, LTD.

  

ILLINOIS

CHAMPLAIN CELLULAR, INC.

  

NEW YORK

COMMUNITY CELLULAR TELEPHONE COMPANY

  

TEXAS

CROWN POINT CELLULAR, INC.

  

NEW YORK

DUBUQUE CELLULAR TELEPHONE, L.P.

  

DELAWARE

EASTERN NORTH CAROLINA CELLULAR JOINT VENTURE

  

DELAWARE

HARDY CELLULAR TELEPHONE COMPANY

  

DELAWARE

HUMPHREYS COUNTY CELLULAR, INC.

  

DELAWARE

INDIANA RSA # 5, INC.

  

INDIANA

INDIANA RSA NO. 4 LIMITED PARTNERSHIP

  

INDIANA

INDIANA RSA NO. 5 LIMITED PARTNERSHIP

  

INDIANA

IOWA RSA # 3, INC.

  

DELAWARE

IOWA RSA # 9, INC.

  

DELAWARE

IOWA RSA # 12, INC.

  

DELAWARE

JACKSONVILLE CELLULAR PARTNERSHIP

  

NORTH CAROLINA

JACKSONVILLE CELLULAR TELEPHONE COMPANY

  

NORTH CAROLINA

KANSAS #15 LIMITED PARTNERSHIP

  

DELAWARE

KENOSHA CELLULAR TELEPHONE, L.P.

  

DELAWARE

MADISON CELLULAR TELEPHONE COMPANY

  

WISCONSIN

MAINE RSA # 1, INC.

  

MAINE

MAINE RSA # 4, INC.

  

MAINE

MCDANIEL CELLULAR TELEPHONE COMPANY

  

DELAWARE

MINNESOTA INVCO OF RSA # 7, INC.

  

DELAWARE

NEWPORT CELLULAR, INC.

  

NEW YORK

NH #1 RURAL CELLULAR, INC.

  

NEW HAMPSHIRE

NORTH CAROLINA RSA 1 PARTNERSHIP

  

DELAWARE

OREGON RSA #2, INC.

  

OREGON

PCS WISCONSIN, LLC

  

WISCONSIN

RACINE CELLULAR TELEPHONE COMPANY

  

WISCONSIN

TENNESSEE NO. 3, LIMITED PARTNERSHIP

  

TENNESSEE

TEXAHOMA CELLULAR LIMITED PARTNERSHIP

  

TEXAS

TEXAS INVCO OF RSA # 6, INC.

  

DELAWARE

TOWNSHIP CELLULAR TELEPHONE, INC.

  

DELAWARE

UNITED STATES CELLULAR INVESTMENT CO. OF OKLAHOMA CITY, INC.

  

OKLAHOMA

UNITED STATES CELLULAR INVESTMENT COMPANY, LLC

  

DELAWARE

UNITED STATES CELLULAR INVESTMENT CORPORATION OF LOS ANGELES

  

INDIANA

UNITED STATES CELLULAR OPERATING COMPANY LLC

  

DELAWARE

UNITED STATES CELLULAR OPERATING COMPANY OF BANGOR

  

MAINE

UNITED STATES CELLULAR OPERATING COMPANY OF CEDAR RAPIDS

  

DELAWARE

UNITED STATES CELLULAR OPERATING COMPANY OF CHICAGO, LLC

  

DELAWARE

UNITED STATES CELLULAR OPERATING COMPANY OF DUBUQUE

  

IOWA

UNITED STATES CELLULAR OPERATING COMPANY OF KNOXVILLE

  

TENNESSEE

UNITED STATES CELLULAR OPERATING COMPANY OF MEDFORD

  

OREGON

UNITED STATES CELLULAR OPERATING COMPANY OF YAKIMA

  

WASHINGTON

UNITED STATES CELLULAR TELEPHONE COMPANY (GREATER KNOXVILLE), L.P.

  

TENNESSEE

USCC DISTRIBUTION CO., LLC

  

DELAWARE

USCC FINANCIAL L.L.C.

  

ILLINOIS

USCC PURCHASE, LLC

  

DELAWARE

USCC REAL ESTATE CORPORATION

  

DELAWARE

USCC SERVICES, LLC

  

DELAWARE

USCC WIRELESS INVESTMENT, INC.

  

DELAWARE

USCCI CORPORATION

  

DELAWARE

USCIC OF FRESNO

  

CALIFORNIA

USCIC OF NORTH CAROLINA RSA # 1, INC.

  

DELAWARE

USCOC NEBRASKA/KANSAS, INC.

  

DELAWARE

USCOC NEBRASKA/KANSAS, LLC

  

DELAWARE

USCOC OF CENTRAL ILLINOIS, LLC

  

ILLINOIS

USCOC OF CHICAGO REAL ESTATE HOLDINGS, LLC

  

DELAWARE

USCOC OF CUMBERLAND, LLC

  

DELAWARE

USCOC OF GREATER IOWA, LLC

  

DELAWARE

USCOC OF GREATER MISSOURI, LLC

  

DELAWARE

USCOC OF GREATER NORTH CAROLINA, LLC

  

DELAWARE

USCOC OF GREATER OKLAHOMA, LLC

  

OKLAHOMA

USCOC OF JACK/WIL, INC.

  

DELAWARE

USCOC OF JACKSONVILLE, LLC

  

DELAWARE

USCOC OF LACROSSE, LLC

  

WISCONSIN

USCOC OF OREGON RSA # 5, INC.

  

DELAWARE

USCOC OF PENNSYLVANIA RSA NO. 10-B2, INC.

  

DELAWARE

USCOC OF RICHLAND, INC.

  

WASHINGTON

USCOC OF ROCHESTER, INC.

  

DELAWARE

USCOC OF SOUTH CAROLINA RSA # 4, INC.

  

SOUTH CAROLINA

USCOC OF TEXAHOMA, INC.

  

TEXAS

USCOC OF VIRGINIA RSA # 3, INC.

  

VIRGINIA

USCOC OF WASHINGTON-4, INC.

  

DELAWARE

USCOC OF WILMINGTON, LLC

  

DELAWARE

VERMONT RSA NO. 2-B2, INC.

  

DELAWARE

WASHINGTON RSA # 5, INC.

  

WASHINGTON

WESTELCOM CELLULAR, INC.

  

NEW YORK

WESTERN SUB-RSA LIMITED PARTNERSHIP

  

DELAWARE

WILMINGTON CELLULAR PARTNERSHIP

  

NORTH CAROLINA

WILMINGTON CELLULAR TELEPHONE COMPANY

  

NORTH CAROLINA

YAKIMA MSA LIMITED PARTNERSHIP

  

DELAWARE

  

  

  

OTHER ENTITIES CONSOLIDATED IN ACCORDANCE WITH GAAP

  

  

ADVANTAGE SPECTRUM, L.P.

  

DELAWARE

AQUINAS WIRELESS, L.P.

  

DELAWARE

FREQUENCY ADVANTAGE, L.P.

  

DELAWARE

KING STREET WIRELESS, L.P.

  

DELAWARE

KING STREET WIRELESS, INC.

  

DELAWARE

 


 

 

 

 


 

 

 

Exhibit 23.1

 

 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

We hereby consent to the incorporation by reference in the Registration Statements on Form S-3 (No. 333-188971), Form S-4 (No. 33-41826) and Form S-8 (Nos. 333-42366, 333-105675, 333-161119, 333-188966 and 333-190331) of United States Cellular Corporation of our report dated February 25, 2015, relating to the financial statements and the effectiveness of internal control over financial reporting, which appears in the Annual Report to Shareholders, which is incorporated in this Annual Report on Form 10-K.

 

 

/s/ PricewaterhouseCoopers LLP

Chicago, Illinois

February 25, 2015

 

 


 

 

 

Exhibit 23.2

 

 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

 

We consent to the incorporation by reference in the following Registration Statements of United States Cellular Corporation:

 

(1)   Registration Statement (Form S-3 No. 333-188971),

(2)   Registration Statement (Form S-4 No. 33-41826),

(3)   Registration Statement (Form S-8 No. 333-42366),

(4)   Registration Statement (Form S-8 No. 333-105675),

(5)   Registration Statement (Form S-8 No. 333-161119),

(6)   Registration Statement (Form S-8 No.  333-188966), and

(7)   Registration Statement (Form S-8 No. 333-190331 );

of our report dated February 25, 2015,  with respect to the financial statements of Los Angeles SMSA Limited Partnership included  in this Annual Report (Form 10-K) of United States Cellular Corporation for the year ended December 31, 2014.

 

/s/ Ernst & Young LLP

Certified Public Accountants

Orlando, Florida

February 25, 2015

 

 


 

 

 

Exhibit 23.3

 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

 

We consent to the incorporation by reference in the Registration Statement on Form S-3 (No. 333-188971), Form S-4 (No. 33-41826), and in the Registration Statements on Form S-8 (Nos. 333-152841, 333-190331, 333-42366, 333-105675, 333-161119 and 333-188966Nos. 333-152841, 333-190331, 333-42366, 333-105675, 333-161119 and 333-188966Nos. 333-152841, 333-190331, 333-42366, 333-105675, 333-161119 and 333-188966Nos. 333-42366, 333-105675, 333-161119, 333-188966 and 333-190331) of United States Cellular Corporation  of our report dated February 28, 2014, relating to the financial statements of Los Angeles SMSA Limited Partnership as of December 31,  2013, and for each of the two years in the period ended December 31, 2013, appearing in the Annual Report on Form 10-K of United States Cellular Corporation for the year ended December 31, 2014.

 

 

/s/ Deloitte & Touche LLP

Atlanta, Georgia
February 25, 2015              

 

 


 

 

 

Exhibit 31.1

 

Certification of Principal Executive Officer

 

 

I, Kenneth R. Meyers, certify that:

 

1.       I have reviewed this annual report on Form 10-K of United States Cellular Corporation;

 

2.       Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.       Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.       The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)       designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)       designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)       evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)       disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.       The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)       all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)       any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date:  February 25, 2015

                                                                                                /s/ Kenneth R. Meyers                       

                                                                                                Kenneth R. Meyers

                                                                                                President and Chief Executive Officer

                                                                                                (principal executive officer)

 

 


 

 

 

Exhibit 31.2

 

Certification of Principal Financial Officer

 

I, Steven T. Campbell, certify that:

 

1.       I have reviewed this annual report on Form 10-K of United States Cellular Corporation;

 

2.       Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.       Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.       The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)       designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)       designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)       evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)       disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.       The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)       all significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)       any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date:   February 25, 2015

                                                                                                /s/ Steven T. Campbell                      

                                                                                                Steven T. Campbell

Executive Vice President-Finance,

Chief Financial Officer and Treasurer

(principal financial officer)

 

 


 

 

 

Exhibit 32.1

 

Certification Pursuant to Section 1350 of Chapter 63

of Title 18 of the United States Code

 

 

I, Kenneth R. Meyers, the principal executive officer of United States Cellular Corporation, certify that (i) the annual report on Form 10-K for the year ended December 31, 2014 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of operations of United States Cellular Corporation.

 

 

                                                                                                                /s/ Kenneth R. Meyers                                       

                                                                                                                Kenneth R. Meyers

                                                                                    February 25, 2015

 

 

A signed original of this written statement required by Section 906 of the Sarbanes-Oxley Act of 2002 has been provided to United States Cellular Corporation and will be retained by United States Cellular Corporation and furnished to the Securities and Exchange Commission or its staff upon request.

 

 


 

 

 

Exhibit 32.2

 

Certification Pursuant to Section 1350 of Chapter 63

of Title 18 of the United States Code

 

 

I, Steven T. Campbell, the principal financial officer of United States Cellular Corporation, certify that (i) the annual report on Form 10-K for the year ended December 31, 2014 fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934 and (ii) the information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of operations of United States Cellular Corporation.

 

                                                                                                                /s/ Steven T. Campbell                                      

                                                                                                                Steven T. Campbell

                                                                                                                February 25, 2015

 

 

A signed original of this written statement required by Section 906 of the Sarbanes-Oxley Act of 2002 has been provided to United States Cellular Corporation and will be retained by United States Cellular Corporation and furnished to the Securities and Exchange Commission or its staff upon request.

 

 


 

usm-20141231.xml
Attachment: EX-101.INS


usm-20141231.xsd
Attachment: EX-101.SCH


usm-20141231_cal.xml
Attachment: EX-101.CAL


usm-20141231_def.xml
Attachment: EX-101.DEF


usm-20141231_lab.xml
Attachment: EX-101.LAB


usm-20141231_pre.xml
Attachment: EX-101.PRE