form8k.htm

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 8-K

CURRENT REPORT

Pursuant to Section 13 or 15(d) of the

Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): July 29, 2014

AMERICAN EXPRESS COMPANY

(Exact name of registrant as specified in its charter)

New York		1-7657		13-4922250
(State or other jurisdiction of incorporation or organization)		(Commission File Number)		(IRS Employer Identification No.)

200 Vesey Street New York, New York		10285
(Address of principal executive offices)		(Zip Code)

Registrant's telephone number, including area code: (212) 640-2000

Not Applicable

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

o	Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o	Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o	Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o	Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Item 2.02 Results of Operations and Financial Condition and Item 7.01 Regulation FD Disclosure

The following information is furnished under Item 2.02 - Results of Operations and Financial Condition and Item 7.01 - Regulation FD Disclosure:

On July 29, 2014, American Express Company issued a press release announcing its financial results for the second quarter of 2014. A copy of such press release is attached to this report as Exhibit 99.1 and is hereby incorporated herein by reference. In addition, in conjunction with the announcement of its financial results, American Express Company distributed additional financial information relating to its 2014 second quarter financial results and a 2014 Second Quarter Earnings Supplement. Such additional financial information and the 2014 Second Quarter Earnings Supplement are attached to this report as Exhibits 99.2 and 99.3, respectively, and each is hereby incorporated herein by reference.

Exhibit

Description

99.1	Press Release, dated July 29, 2014, of American Express Company announcing its financial results for the second quarter of 2014.

99.2	Additional financial information relating to the financial results of American Express Company for the second quarter of 2014.

99.3	2014 Second Quarter Earnings Supplement of American Express Company.

SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

	AMERICAN EXPRESS COMPANY
	(REGISTRANT)

	By:	/s/ Carol V. Schwartz
		Name: Carol V. Schwartz
		Title: Secretary

Date: July 29, 2014

-3-

EXHIBIT INDEX

Exhibit No.

Description

99.1	Press Release, dated July 29, 2014, of American Express Company announcing its financial results for the second quarter of 2014.

99.2	Additional financial information relating to the financial results of American Express Company for the second quarter of 2014.

99.3	2014 Second Quarter Earnings Supplement of American Express Company.

-4-

FOR IMMEDIATE DISTRIBUTION

Marina H. Norville, marina.h.norville@aexp.com, +1.212.640.2832

Mike O’Neill, mike.o’neill@aexp.com, +1.212.640.5951

Investors/Analysts Contacts:

Ken Paukowits, ken.f.paukowits@aexp.com, +1.212.640.6348

Rick Petrino, richard.petrino@aexp.com, +1.212.640.5574

AMERICAN EXPRESS REPORTS SECOND QUARTER EPS OF $1.43, UP 13 PERCENT FROM A YEAR AGO

REVENUES, LOANS AND CARD MEMBER SPENDING INCREASE

GAIN FROM BUSINESS TRAVEL TRANSACTION LARGELY REINVESTED IN BUSINESS

(Millions, except percentages and per share amounts)

	Quarters Ended June 30,						Percentage Inc/(Dec)			Six Months Ended June 30,						Percentage Inc/(Dec)
	2014			2013						2014			2013
Total Revenues Net of Interest Expense	$	8,657		$	8,245			5	%	$	16,856		$	16,126			5	%
Net Income	$	1,529		$	1,405			9	%	$	2,961		$	2,685			10	%
Earnings Per Common Share – Diluted:
Net Income Attributable to Common Shareholders1	$	1.43		$	1.27			13	%	$	2.77		$	2.42			14	%
Average Diluted Common Shares Outstanding		1,058			1,097			(4	) %		1,062			1,101			(4	) %
Return on Average Equity		28.8	%		23.6	%					28.8	%		23.6	%

New York – July 29, 2014 – American Express Company (NYSE: AXP) today reported second-quarter net income of $1.5 billion, up from $1.4 billion a year ago. Diluted earnings per share rose 13 percent to $1.43, from $1.27 a year ago.

Net income from the quarter included a gain of $626 million ($409 million after-tax) from the closing of the previously announced joint venture transaction for the company’s business travel operations. As planned, the company used a substantial portion of the gain to fund incremental investments in growth and efficiency initiatives.

1 Represents net income less earnings allocated to participating share awards of $12 million and $13 million for the three months ended June 30, 2014 and 2013, respectively, and $24 million for both the six months ended June 30, 2014 and 2013.

Consolidated total revenues net of interest expense rose to $8.7 billion in the quarter, up 5 percent from $8.2 billion a year ago. The increase reflected higher Card Member spending, higher net interest income and higher net card fees.

Consolidated provisions for losses totaled $489 million, down 6 percent from $518 million a year ago. The decrease reflected lower net write-offs in the current quarter, offset, in part, by the effect of a larger reserve release a year ago.

Consolidated expenses totaled $5.9 billion, up 2 percent from $5.7 billion a year ago. Expenses for the period were impacted by increased marketing, which included a significant amount of incremental investments in growth initiatives, and rewards costs. Operating expenses2 were lower due to a gain on the business travel joint venture transaction (which was reported as an expense reduction), partially offset by transaction-related costs of $79 million, as well as the following items:

·		A restructuring charge of $133 million ($90 million after-tax); and
·		A contribution to the American Express Foundation of $40 million ($25 million after-tax).

The business travel joint venture transaction gain, net of the offsets and incremental investments mentioned above, contributed approximately $0.05 to second-quarter diluted earnings per share. The gain was recognized in the Global Commercial Services segment. The offsetting investments were made across all of the company’s operating segments.

The effective tax rate for the quarter was 34 percent, up from 30 percent a year ago, which reflected the resolution of certain prior years’ tax items.

The company’s return on average equity (ROE) was 28.8 percent, up from 23.6 percent a year ago.

“The strong underlying performance this quarter reflected a continuation of some familiar themes: higher Card Member spending, credit metrics at or near their historic lows, a modest increase in loan balances, continued success in containing operating expenses and a substantial return of capital to our investors through share repurchases,” said Kenneth I. Chenault, chairman and chief executive officer.

“Card Member spending rose 9 percent from year ago levels, and overall the growth rate accelerated from earlier this year, with higher volumes across each of our businesses in the U.S. and internationally.

“As noted above, we completed the formation of the joint venture for our business travel operations, which will have additional resources from a new investor group to develop products, create capabilities and attract new customers. We maintain a 50 percent ownership and will continue to have a close working relationship with the business travel joint venture.

“The gain we recognized on the business travel joint venture transaction gave us the flexibility to substantially increase spending on a number of growth initiatives, including marketing support for products such as the Amex EveryDay Credit Card and American Express Serve. It also offset a restructuring charge we recognized during the quarter. That charge relates to actions that will be taking place over the next year to improve efficiency and contain operating expenses primarily within our Global Corporate Services Group. The restructuring will largely involve positions that do not directly generate revenue.”

2 Operating expenses represent salaries and employee benefits, professional services, occupancy and equipment, communications and other, net.

-2-

Segment Results

U.S. Card Services reported second-quarter net income of $770 million, up 4 percent from $743 million a year ago.

Total revenues net of interest expense increased 6 percent to $4.5 billion from $4.2 billion a year ago. The rise largely reflected a 9 percent increase in Card Member spending and higher net interest income.

Provisions for losses totaled $339 million, down 5 percent from $356 million a year ago. The decrease reflected lower net write-offs in the current quarter, offset, in part, by a larger reserve release a year ago.

Total expenses increased 8 percent to $2.9 billion from $2.7 billion a year ago. The increase primarily reflected a portion of the incremental investments in growth initiatives mentioned earlier, along with higher rewards costs.

The effective tax rate was 36 percent compared to 37 percent a year ago.

International Card Services reported second-quarter net income of $77 million, down 63 percent from $208 million a year ago.

Total revenues net of interest expense were $1.4 billion, up 7 percent from $1.3 billion a year ago. The increase primarily reflected higher Card Member spending and higher revenues from the Loyalty Partner business.

Total expenses were $1.2 billion, up 18 percent from $1.0 billion a year ago. The increase reflected a portion of the incremental investments and restructuring charge mentioned earlier.

The effective tax rate was (12) percent compared to (33) percent a year ago due to the resolution of certain prior years’ tax items.

Global Commercial Services reported second-quarter net income of $561 million, up from $226 million a year ago. The increase primarily reflected the joint venture transaction gain.

Total revenues net of interest expense were $1.3 billion, up 3 percent from $1.2 billion a year ago. The increase primarily reflected higher Card Member spending.

Total expenses decreased 58 percent to $361 million from $862 million a year ago. The decrease primarily reflected the joint venture transaction gain (which was reported as an expense reduction), partially offset by transaction-related costs and a portion of the incremental investments and restructuring charge mentioned previously.

The effective tax rate was 35 percent compared to 32 percent from a year ago.

Global Network & Merchant Services reported second-quarter net income of $373 million, down 9 percent from $412 million a year ago.

Total revenues net of interest expense increased 5 percent to $1.5 billion from $1.4 billion a year ago. The increase primarily reflected higher merchant-related revenues driven by an increase in global Card Member spending.

Total expenses increased 20 percent to $859 million from $716 million a year ago. The increase primarily reflected a portion of the incremental investments mentioned earlier.

The effective tax rate remained unchanged from a year ago at 36 percent.

Corporate and Other reported second-quarter net loss of $252 million compared with net loss of $184 million in the year-ago period, largely reflecting that portion of the previously-mentioned incremental investments that supported growth initiatives in Enterprise Growth.

About American Express

American Express is a global services company, providing customers with access to products, insights and experiences that enrich lives and build business success. Learn more at americanexpress.com and connect with us on facebook.com/americanexpress, foursquare.com/americanexpress, linkedin.com/companies/american-express, twitter.com/americanexpress, and youtube.com/americanexpress.

Key links to products and services: charge and credit cards, business credit cards, travel services, gift cards, prepaid cards, merchant services, corporate card and business travel.

The 2014 Second Quarter Earnings Supplement will be available today on the American Express website at http://ir.americanexpress.com. An investor conference call will be held at 5:00 p.m. (ET) today to discuss second-quarter earnings results. Live audio and presentation slides for the investor conference call will be available to the general public at the same website. A replay of the conference call will be available later today at the same website address.

This release includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the company’s expected business and financial performance and are subject to risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements due to a variety of factors, including those contained in the company's Annual Report on Form 10-K for the year ended December 31, 2013, its Quarterly Report on Form 10-Q for the quarter ended March 31, 2014 and the company’s other filings with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The company undertakes no obligation to update or revise any forward-looking statements.

All information in the following tables is presented on a basis prepared in accordance with U.S. generally accepted accounting principles (GAAP), unless otherwise indicated. Certain reclassifications of prior period amounts have been made to conform to the current period presentation.

(Preliminary)

American Express Company

Consolidated Statements of Income

(Millions)

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Revenues
Non-interest revenues
Discount revenue	$	4,945		$	4,729			5	%	$	9,591		$	9,167			5	%
Net card fees		687			647			6			1,361			1,300			5
Travel commissions and fees		500			495			1			923			932			(1	)
Other commissions and fees		624			605			3			1,242			1,178			5
Other		585			567			3			1,086			1,104			(2	)
Total non-interest revenues		7,341			7,043			4			14,203			13,681			4
Interest income
Interest on loans		1,696			1,622			5			3,407			3,305			3
Interest and dividends on investment securities		45			52			(13	)		91			105			(13	)
Deposits with banks and other		18			20			(10	)		37			46			(20	)
Total interest income		1,759			1,694			4			3,535			3,456			2
Interest expense
Deposits		91			107			(15	)		185			221			(16	)
Long-term debt and other		352			385			(9	)		697			790			(12	)
Total interest expense		443			492			(10	)		882			1,011			(13	)
Net interest income		1,316			1,202			9			2,653			2,445			9
Total revenues net of interest expense		8,657			8,245			5			16,856			16,126			5
Provisions for losses
Charge card		183			161			14			398			315			26
Card Member loans		282			334			(16	)		532			577			(8	)
Other		24			23			4			44			42			5
Total provisions for losses		489			518			(6	)		974			934			4
Total revenues net of interest expense after provisions for losses		8,168			7,727			6			15,882			15,192			5

Expenses
Marketing and promotion		985			786			25			1,598			1,407			14
Card Member rewards		1,773			1,601			11			3,355			3,121			7
Card Member services and other		192			193			(1	)		414			382			8
Salaries and employee benefits		1,658			1,543			7			3,198			3,158			1
Professional services		817			763			7			1,509			1,479			2
Occupancy and equipment		467			460			2			929			932			-
Communications		101			92			10			194			188			3
Other, net		(137	)		294			#			165			621			(73	)
Total		5,856			5,732			2			11,362			11,288			1
Pretax income		2,312			1,995			16			4,520			3,904			16
Income tax provision		783			590			33			1,559			1,219			28
Net income	$	1,529		$	1,405			9		$	2,961		$	2,685			10
Net income attributable to common shareholders (A)	$	1,517		$	1,392			9		$	2,937		$	2,661			10
Effective tax rate		33.9	%		29.6	%					34.5	%		31.2	%

# - Denotes a variance of more than 100 percent.

(A) Represents net income, less earnings allocated to participating share awards of $12 million and $13 million for the three months ended June 30, 2014 and 2013, respectively, and $24 million for both the six months ended June 30, 2013 and 2012, respectively.

-5-

(Preliminary)

American Express Company

Condensed Consolidated Balance Sheets

(Billions)

	June 30, 2014		December 31, 2013

Assets
Cash & cash equivalents	$	18	$	19
Accounts receivable		49		47
Investment securities		5		5
Loans		66		67
Other assets		14		15
Total assets	$	152	$	153

Liabilities and Shareholders' Equity
Customer deposits	$	42	$	42
Short-term borrowings		3		5
Long-term debt		55		55
Other liabilities		32		32
Total liabilities		132		134

Shareholders' Equity		20		19
Total liabilities and shareholders' equity	$	152	$	153

-6-

(Preliminary)

American Express Company

Financial Summary

(Millions)

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Total revenues net of interest expense
U.S. Card Services	$	4,477		$	4,239			6	%	$	8,767		$	8,321			5	%
International Card Services		1,391			1,299			7			2,743			2,616			5
Global Commercial Services		1,269			1,231			3			2,463			2,394			3
Global Network & Merchant Services		1,455			1,384			5			2,820			2,687			5
		8,592			8,153			5			16,793			16,018			5
Corporate & Other		65			92			(29	)		63			108			(42	)

CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE	$	8,657		$	8,245			5		$	16,856		$	16,126			5

Pretax income (loss)
U.S. Card Services	$	1,200		$	1,175			2		$	2,606		$	2,445			7
International Card Services		69			156			(56	)		272			349			(22	)
Global Commercial Services		865			333			#			1,150			616			87
Global Network & Merchant Services		578			647			(11	)		1,280			1,229			4
		2,712			2,311			17			5,308			4,639			14
Corporate & Other		(400	)		(316	)		27			(788	)		(735	)		7

PRETAX INCOME	$	2,312		$	1,995			16		$	4,520		$	3,904			16

Net income (loss)
U.S. Card Services	$	770		$	743			4		$	1,646		$	1,547			6
International Card Services		77			208			(63	)		236			386			(39	)
Global Commercial Services		561			226			#			745			417			79
Global Network & Merchant Services		373			412			(9	)		816			785			4
		1,781			1,589			12			3,443			3,135			10
Corporate & Other		(252	)		(184	)		37			(482	)		(450	)		7

NET INCOME	$	1,529		$	1,405			9		$	2,961		$	2,685			10

# - Denotes a variance of more than 100 percent.

-7-

(Preliminary)

American Express Company

Financial Summary (continued)

	Quarters Ended June 30,				Percentage			Six Months Ended June 30,				Percentage
	2014		2013		Inc/(Dec)			2014		2013		Inc/(Dec)
EARNINGS PER COMMON SHARE

BASIC
Net income attributable to common shareholders	$	1.44	$	1.28		13		$	2.78	$	2.43		14	%

Average common shares outstanding (millions)		1,052		1,090		(3	)%		1,056		1,094		(3	)%

DILUTED
Net income attributable to common shareholders	$	1.43	$	1.27		13		$	2.77	$	2.42		14	%

Average common shares outstanding (millions)		1,058		1,097		(4	)%		1,062		1,101		(4	)%

Cash dividends declared per common share	$	0.26	$	0.23		13	%	$	0.49	$	0.43		14	%

Selected Statistical Information

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Return on average equity (A)		28.8	%		23.6	%					28.8	%		23.6	%
Return on average common equity (A)		28.5	%		23.4	%					28.5	%		23.4	%
Return on average tangible common equity (A)		35.8	%		29.7	%					35.8	%		29.7	%
Common shares outstanding (millions)		1,046			1,084			(3	)%		1,046			1,084			(3	)%
Book value per common share	$	19.32		$	17.57			10	%	$	19.32		$	17.57			10	%
Shareholders' equity (billions)	$	20.2		$	19.0			6	%	$	20.2		$	19.0			6	%

# - Denotes a variance of more than 100 percent.

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

-8-

(Preliminary)

American Express Company

Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE),

and Return on Average Tangible Common Equity (ROTCE)

Appendix I

(Millions)

	For the Twelve Months Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

ROE

Net income	$	5,635		$	5,511		$	5,359		$	4,688		$	4,572
Average shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Return on average equity (A)		28.8	%		28.3	%		27.8	%		24.3	%		23.6	%

Reconciliation of ROCE and ROTCE

Net income	$	5,635		$	5,511		$	5,359		$	4,688		$	4,572
Earnings allocated to participating share awards and other		47			48			47			43			45
Net income attributable to common shareholders	$	5,588		$	5,463		$	5,312		$	4,645		$	4,527

Average shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Average common shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Average goodwill and other intangibles		3,994			4,012			4,055			4,091			4,128
Average tangible common shareholders' equity	$	15,597		$	15,430		$	15,199		$	15,198		$	15,244
Return on average common equity (A)		28.5	%		28.1	%		27.6	%		24.1	%		23.4	%
Return on average tangible common equity (B)		35.8	%		35.4	%		34.9	%		30.6	%		29.7	%

(A) Return on average equity and return on average common equity are calculated by dividing one year period net income/net income attributable to common shareholders by one year average total shareholders’ equity/average common shareholders' equity, respectively.

(B) Return on average tangible common equity, a non-GAAP measure, is computed in the same manner as return on average common equity except the computation of average tangible common shareholders' equity, a non-GAAP measure, excludes from average total shareholders' equity, average goodwill and other intangibles. The Company believes that return on average tangible common equity is a useful measure of the profitability of its business.

-9-

Exhibit 99.2

(Preliminary)

American Express Company

Consolidated Statements of Income

(Millions)

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Revenues
Non-interest revenues
Discount revenue	$	4,945		$	4,729			5	%	$	9,591		$	9,167			5	%
Net card fees		687			647			6			1,361			1,300			5
Travel commissions and fees		500			495			1			923			932			(1	)
Other commissions and fees		624			605			3			1,242			1,178			5
Other		585			567			3			1,086			1,104			(2	)
Total non-interest revenues		7,341			7,043			4			14,203			13,681			4
Interest income
Interest on loans		1,696			1,622			5			3,407			3,305			3
Interest and dividends on investment securities		45			52			(13	)		91			105			(13	)
Deposits with banks and other		18			20			(10	)		37			46			(20	)
Total interest income		1,759			1,694			4			3,535			3,456			2
Interest expense
Deposits		91			107			(15	)		185			221			(16	)
Long-term debt and other		352			385			(9	)		697			790			(12	)
Total interest expense		443			492			(10	)		882			1,011			(13	)
Net interest income		1,316			1,202			9			2,653			2,445			9
Total revenues net of interest expense		8,657			8,245			5			16,856			16,126			5
Provisions for losses
Charge card		183			161			14			398			315			26
Card Member loans		282			334			(16	)		532			577			(8	)
Other		24			23			4			44			42			5
Total provisions for losses		489			518			(6	)		974			934			4
Total revenues net of interest expense after provisions for losses		8,168			7,727			6			15,882			15,192			5

Expenses
Marketing and promotion		985			786			25			1,598			1,407			14
Card Member rewards		1,773			1,601			11			3,355			3,121			7
Card Member services and other		192			193			(1	)		414			382			8
Salaries and employee benefits		1,658			1,543			7			3,198			3,158			1
Professional services		817			763			7			1,509			1,479			2
Occupancy and equipment		467			460			2			929			932			-
Communications		101			92			10			194			188			3
Other, net		(137	)		294			#			165			621			(73	)
Total		5,856			5,732			2			11,362			11,288			1
Pretax income		2,312			1,995			16			4,520			3,904			16
Income tax provision		783			590			33			1,559			1,219			28
Net income	$	1,529		$	1,405			9		$	2,961		$	2,685			10
Net income attributable to common shareholders (A)	$	1,517		$	1,392			9		$	2,937		$	2,661			10
Effective tax rate		33.9	%		29.6	%					34.5	%		31.2	%

# - Denotes a variance of more than 100 percent.

-1-

(Preliminary)

American Express Company

Condensed Consolidated Balance Sheets

(Billions)

	June 30, 2014		December 31, 2013

Assets
Cash & cash equivalents	$	18	$	19
Accounts receivable		49		47
Investment securities		5		5
Loans		66		67
Other assets		14		15
Total assets	$	152	$	153

Liabilities and Shareholders' Equity
Customer deposits	$	42	$	42
Short-term borrowings		3		5
Long-term debt		55		55
Other liabilities		32		32
Total liabilities		132		134

Shareholders' Equity		20		19
Total liabilities and shareholders' equity	$	152	$	153

-2-

(Preliminary)

American Express Company

Financial Summary

(Millions)

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Total revenues net of interest expense
U.S. Card Services	$	4,477		$	4,239			6	%	$	8,767		$	8,321			5	%
International Card Services		1,391			1,299			7			2,743			2,616			5
Global Commercial Services		1,269			1,231			3			2,463			2,394			3
Global Network & Merchant Services		1,455			1,384			5			2,820			2,687			5
		8,592			8,153			5			16,793			16,018			5
Corporate & Other		65			92			(29	)		63			108			(42	)

CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE	$	8,657		$	8,245			5		$	16,856		$	16,126			5

Pretax income (loss)
U.S. Card Services	$	1,200		$	1,175			2		$	2,606		$	2,445			7
International Card Services		69			156			(56	)		272			349			(22	)
Global Commercial Services		865			333			#			1,150			616			87
Global Network & Merchant Services		578			647			(11	)		1,280			1,229			4
		2,712			2,311			17			5,308			4,639			14
Corporate & Other		(400	)		(316	)		27			(788	)		(735	)		7

PRETAX INCOME	$	2,312		$	1,995			16		$	4,520		$	3,904			16

Net income (loss)
U.S. Card Services	$	770		$	743			4		$	1,646		$	1,547			6
International Card Services		77			208			(63	)		236			386			(39	)
Global Commercial Services		561			226			#			745			417			79
Global Network & Merchant Services		373			412			(9	)		816			785			4
		1,781			1,589			12			3,443			3,135			10
Corporate & Other		(252	)		(184	)		37			(482	)		(450	)		7

NET INCOME	$	1,529		$	1,405			9		$	2,961		$	2,685			10

# - Denotes a variance of more than 100 percent.

-3-

(Preliminary)

American Express Company

Financial Summary (continued)

	Quarters Ended June 30,				Percentage			Six Months Ended June 30,				Percentage
	2014		2013		Inc/(Dec)			2014		2013		Inc/(Dec)
EARNINGS PER COMMON SHARE

BASIC
Net income attributable to common shareholders	$	1.44	$	1.28		13		$	2.78	$	2.43		14	%

Average common shares outstanding (millions)		1,052		1,090		(3	)%		1,056		1,094		(3	)%

DILUTED
Net income attributable to common shareholders	$	1.43	$	1.27		13		$	2.77	$	2.42		14	%

Average common shares outstanding (millions)		1,058		1,097		(4	)%		1,062		1,101		(4	)%

Cash dividends declared per common share	$	0.26	$	0.23		13	%	$	0.49	$	0.43		14	%

Selected Statistical Information

	Quarters Ended June 30,						Percentage			Six Months Ended June 30,						Percentage
	2014			2013			Inc/(Dec)			2014			2013			Inc/(Dec)

Return on average equity (A)		28.8	%		23.6	%					28.8	%		23.6	%
Return on average common equity (A)		28.5	%		23.4	%					28.5	%		23.4	%
Return on average tangible common equity (A)		35.8	%		29.7	%					35.8	%		29.7	%
Common shares outstanding (millions)		1,046			1,084			(3	)%		1,046			1,084			(3	)%
Book value per common share	$	19.32		$	17.57			10	%	$	19.32		$	17.57			10	%
Shareholders' equity (billions)	$	20.2		$	19.0			6	%	$	20.2		$	19.0			6	%

# - Denotes a variance of more than 100 percent.

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

-4-

(Preliminary)

American Express Company

Selected Statistical Information

(Millions, except percentages and where indicated)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)
Card billed business (billions) (A):
United States	$	173.4		$	159.7			9	%
Outside the United States		84.7			78.0			9
Total	$	258.1		$	237.7			9
Total cards-in-force (B):
United States		54.1			52.5			3	%
Outside the United States		55.8			51.8			8
Total		109.9			104.3			5
Basic cards-in-force (B):
United States		42.0			40.7			3	%
Outside the United States		45.6			41.8			9
Total		87.6			82.5			6

Average discount rate (C)		2.48	%		2.52	%
Average basic Card Member spending (dollars) (D)	$	4,288		$	4,097			5	%
Average fee per card (dollars) (D)	$	41		$	40			3
Average fee per card adjusted (dollars) (D)	$	45		$	44			2

(A) Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards. In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business. Card billed business is reflected in the United States or outside the United States based on where the issuer is located.

(B) Total cards-in-force represents the number of cards that are issued and outstanding. Proprietary basic consumer cards-in-force includes basic cards issued to the primary account owner and does not include additional supplemental cards issued on that account. Proprietary basic small business and corporate cards-in-force include basic and supplemental cards issued to employee Card Members. Non-proprietary cards-in-force includes all cards that are issued and outstanding under network partnership agreements, except for retail co-brand Card Member accounts that have no out-of-store spend activity during the prior 12 month period.

(C) This calculation is designed to reflect pricing at merchants accepting general purpose American Express cards. It represents the percentage of billed business (both proprietary and Global Network Services) retained by the Company from merchants it acquires, prior to payments to third parties unrelated to merchant acceptance.

(D) Average basic Card Member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs divided by average worldwide proprietary cards-in-force. The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs. The amount of amortization excluded was $77 million and $66 million for the quarters ended June 30, 2014 and 2013, respectively. The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fees pricing across a range of its proprietary card products.

-5-

(Preliminary)

American Express Company

Selected Statistical Information (continued)

(Billions, except percentages and where indicated)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)
Worldwide Card Member receivables:
Total receivables	$	45.3		$	44.1			3	%
Loss reserves (millions):
Beginning balance	$	414		$	410			1	%
Provisions (A)		183			161			14
Net write-offs (B)		(182	)		(180	)		1
Other (C)		(2	)		(5	)		(60	)
Ending balance	$	413		$	386			7
% of receivables		0.9	%		0.9	%
Net write-off rate (principal only) - USCS/ICS (D)		1.8	%	(F)
Net write-off rate (principal and fees) - USCS/ICS (D)		2.0	%	(F)
30 days past due as a % of total - USCS/ICS		1.5	%	(F)
Net loss ratio (as a % of charge volume) - GCS		0.09	%		0.08	%
90 days past billing as a % of total - GCS		0.7	%		0.7	%

Worldwide Card Member loans:
Total loans	$	66.3		$	63.1			5	%
Loss reserves (millions):
Beginning balance	$	1,191		$	1,367			(13	)%
Provisions (A)		282			334			(16	)
Net write-offs - principal (B)		(267	)		(309	)		(14	)
Net write-offs - interest and fees (B)		(42	)		(39	)		8
Other (C)		6			(11	)		#
Ending balance	$	1,170		$	1,342			(13	)
Ending reserves - principal	$	1,114		$	1,290			(14	)
Ending reserves - interest and fees	$	56		$	52			8
% of loans		1.8	%		2.1	%
% of past due		171	%		188	%
Average loans	$	65.2		$	62.5			4	%
Net write-off rate (principal only) (D)		1.6	%		2.0	%
Net write-off rate (principal, interest and fees) (D)		1.9	%		2.2	%
30 days past due loans as a % of total		1.0	%		1.1	%
Net interest income divided by average loans (E)		8.1	%		7.7	%
Net interest yield on Card Member loans (E)		9.2	%		9.1	%

# - Denotes a variance of more than 100 percent.

(A) Provisions for principal (resulting from authorized transactions) and fee reserve components.

(B) Consists of principal (resulting from authorized transactions), interest and/or fees, less recoveries.

(C) Beginning in first quarter 2014, reserves for card-related fraud losses are reflected in Other liabilities. All periods include foreign currency translation adjustments and other items.

(D) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(E) See Appendix III for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

(F) Historically, net loss ratio as a % of charge volume and 90 days past billings as a % of receivables were presented for ICS and GCS. As a result of system enhancements, beginning in first quarter 2014, 30 days past due as a % of total, net write-off rate (principal only) and net write-off rate (principal and fees) will be presented for ICS.

-6-

(Preliminary)

American Express Company

Consolidated Statements of Income

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Revenues
Non-interest revenues
Discount revenue	$	4,945		$	4,646		$	4,869		$	4,659		$	4,729
Net card fees		687			674			673			658			647
Travel commissions and fees		500			423			491			490			495
Other commissions and fees		624			618			626			610			605
Other		585			501			569			601			567
Total non-interest revenues		7,341			6,862			7,228			7,018			7,043
Interest income
Interest on loans		1,696			1,711			1,715			1,698			1,622
Interest and dividends on investment securities		45			46			48			48			52
Deposits with banks and other		18			19			19			21			20
Total interest income		1,759			1,776			1,782			1,767			1,694
Interest expense
Deposits		91			94			110			111			107
Long-term debt and other		352			345			353			373			385
Total interest expense		443			439			463			484			492
Net interest income		1,316			1,337			1,319			1,283			1,202
Total revenues net of interest expense		8,657			8,199			8,547			8,301			8,245
Provisions for losses
Charge card		183			215			174			159			161
Card Member loans		282			250			290			248			334
Other		24			20			15			12			23
Total provisions for losses		489			485			479			419			518
Total revenues net of interest expense after provisions for losses		8,168			7,714			8,068			7,882			7,727

Expenses
Marketing and promotion		985			613			809			827			786
Card Member rewards		1,773			1,582			1,717			1,619			1,601
Card Member services and other		192			222			188			197			193
Salaries and employee benefits		1,658			1,540			1,489			1,544			1,543
Professional services		817			692			830			793			763
Occupancy and equipment		467			462			510			462			460
Communications		101			93			97			94			92
Other, net		(137	)		302			448			342			294
Total		5,856			5,506			6,088			5,878			5,732
Pretax income		2,312			2,208			1,980			2,004			1,995
Income tax provision		783			776			672			638			590
Net income	$	1,529		$	1,432		$	1,308		$	1,366		$	1,405
Net income attributable to common shareholders (A)	$	1,517		$	1,420		$	1,297		$	1,354		$	1,392
Effective tax rate		33.9	%		35.1	%		33.9	%		31.8	%		29.6	%

(A) Represents net income, less earnings allocated to participating share awards of $12 million for the quarter ended June 30, 2014, $12 million for the quarter ended March 31, 2014, $11 million for the quarter ended December 31, 2013, $12 million for the quarter ended September 30, 2013 and $13 million for the quarter ended June 30, 2013.

-7-

(Preliminary)

American Express Company

Financial Summary

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Total revenues net of interest expense
U.S. Card Services	$	4,477		$	4,290		$	4,388		$	4,286		$	4,239
International Card Services		1,391			1,352			1,429			1,356			1,299
Global Commercial Services		1,269			1,194			1,238			1,221			1,231
Global Network & Merchant Services		1,455			1,365			1,447			1,379			1,384
		8,592			8,201			8,502			8,242			8,153
Corporate & Other		65			(2	)		45			59			92

CONSOLIDATED TOTAL REVENUES NET OF INTEREST EXPENSE	$	8,657		$	8,199		$	8,547		$	8,301		$	8,245

Pretax income (loss)
U.S. Card Services	$	1,200		$	1,406		$	1,292		$	1,257		$	1,175
International Card Services		69			203			108			186			156
Global Commercial Services		865			285			287			341			333
Global Network & Merchant Services		578			702			632			608			647
		2,712			2,596			2,319			2,392			2,311
Corporate & Other		(400	)		(388	)		(339	)		(388	)		(316	)

PRETAX INCOME	$	2,312		$	2,208		$	1,980		$	2,004		$	1,995

Net income (loss)
U.S. Card Services	$	770		$	876		$	864		$	782		$	743
International Card Services		77			159			103			142			208
Global Commercial Services		561			184			182			261			226
Global Network & Merchant Services		373			443			399			391			412
		1,781			1,662			1,548			1,576			1,589
Corporate & Other		(252	)		(230	)		(240	)		(210	)		(184	)

NET INCOME	$	1,529		$	1,432		$	1,308		$	1,366		$	1,405

-8-

(Preliminary)

American Express Company

Financial Summary (continued)

	Quarters Ended
	June 30, 2014		March 31, 2014		December 31, 2013		September 30, 2013		June 30, 2013
EARNINGS PER COMMON SHARE

BASIC
Net income attributable to common shareholders	$	1.44	$	1.34	$	1.22	$	1.26	$	1.28

Average common shares outstanding (millions)		1,052		1,060		1,067		1,074		1,090

DILUTED
Net income attributable to common shareholders	$	1.43	$	1.33	$	1.21	$	1.25	$	1.27

Average common shares outstanding (millions)		1,058		1,067		1,073		1,081		1,097

Cash dividends declared per common share	$	0.26	$	0.23	$	0.23	$	0.23	$	0.23

Selected Statistical Information

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Return on average equity (A)		28.8	%		28.3	%		27.8	%		24.3	%		23.6	%
Return on average common equity (A)		28.5	%		28.1	%		27.6	%		24.1	%		23.4	%
Return on average tangible common equity (A)		35.8	%		35.4	%		34.9	%		30.6	%		29.7	%
Common shares outstanding (millions)		1,046			1,059			1,064			1,071			1,084
Book value per common share	$	19.32		$	18.87		$	18.32		$	17.94		$	17.57
Shareholders' equity (billions)	$	20.2		$	20.0		$	19.5		$	19.2		$	19.0

(A) Refer to Appendix I for components of return on average equity, return on average common equity and return on average tangible common equity, a non-GAAP measure.

-9-

(Preliminary)

American Express Company

Selected Statistical Information

(Millions, except percentages and where indicated)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013
Card billed business (billions) (A):
United States	$	173.4		$	159.2		$	169.1		$	158.2		$	159.7
Outside the United States		84.7			78.9			84.9			78.0			78.0
Total	$	258.1		$	238.1		$	254.0		$	236.2		$	237.7
Total cards-in-force (B):
United States		54.1			53.5			53.1			52.8			52.5
Outside the United States		55.8			54.7			54.1			52.6			51.8
Total		109.9			108.2			107.2			105.4			104.3
Basic cards-in-force (B):
United States		42.0			41.5			41.1			40.9			40.7
Outside the United States		45.6			44.6			44.0			42.6			41.8
Total		87.6			86.1			85.1			83.5			82.5

Average discount rate (C)		2.48	%		2.52	%		2.48	%		2.52	%		2.52	%
Average basic Card Member spending (dollars) (D)	$	4,288		$	3,991		$	4,292		$	4,037		$	4,097
Average fee per card (dollars) (D)	$	41		$	40		$	41		$	40		$	40
Average fee per card adjusted (dollars) (D)	$	45		$	45		$	44		$	44		$	44

(D) Average basic Card Member spending and average fee per card are computed from proprietary card activities only. Average fee per card is computed based on net card fees, including the amortization of deferred direct acquisition costs divided by average worldwide proprietary cards-in-force. The adjusted average fee per card, which is a non-GAAP measure, is computed in the same manner, but excludes amortization of deferred direct acquisition costs. The amount of amortization excluded for these periods was $77 million for the quarter ended June 30, 2014, $73 million for the quarter ended March 31, 2014, $64 million for the quarter ended December 31, 2013, $67 million for the quarter ended September 30, 2013 and $66 million for the quarter ended June 30, 2013. The Company presents adjusted average fee per card because the Company believes this metric presents a useful indicator of card fee pricing across a range of its proprietary card products.

-10-

(Preliminary)

American Express Company

Selected Statistical Information (continued)

(Billions, except percentages and where indicated)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Worldwide Card Member receivables:
Total receivables	$	45.3		$	44.7		$	44.2		$	43.5		$	44.1
Loss reserves (millions):
Beginning balance	$	414		$	386		$	396		$	386		$	410
Provisions (A)		183			215			174			159			161
Net write-offs (B)		(182	)		(177	)		(162	)		(149	)		(180	)
Other (C)		(2	)		(10	)		(22	)		-			(5	)
Ending balance	$	413		$	414		$	386		$	396		$	386
% of receivables		0.9	%		0.9	%		0.9	%		0.9	%		0.9	%
Net write-off rate (principal only) - USCS/ICS (D)		1.8	%		1.9	%	(F)			(F)			(F)
Net write-off rate (principal and fees) - USCS/ICS (D)		2.0	%		2.1	%	(F)			(F)			(F)
30 days past due as a % of total - USCS/ICS		1.5	%		1.7	%	(F)			(F)			(F)
Net loss ratio (as a % of charge volume) - GCS		0.09	%		0.09	%		0.08	%		0.06	%		0.08	%
90 days past billing as a % of total - GCS		0.7	%		0.7	%		0.9	%		0.8	%		0.7	%

Worldwide Card Member loans:
Total loans	$	66.3		$	64.0		$	67.2		$	63.0		$	63.1
Loss reserves (millions):
Beginning balance	$	1,191		$	1,261		$	1,281		$	1,342		$	1,367
Provisions (A)		282			250			290			248			334
Net write-offs - principal (B)		(267	)		(274	)		(253	)		(275	)		(309	)
Net write-offs - interest and fees (B)		(42	)		(42	)		(37	)		(36	)		(39	)
Other (C)		6			(4	)		(20	)		2			(11	)
Ending balance	$	1,170		$	1,191		$	1,261		$	1,281		$	1,342
Ending reserves - principal	$	1,114		$	1,135		$	1,212		$	1,234		$	1,290
Ending reserves - interest and fees	$	56		$	56		$	49		$	47		$	52
% of loans		1.8	%		1.9	%		1.9	%		2.0	%		2.1	%
% of past due		171	%		159	%		169	%		179	%		188	%
Average loans	$	65.2		$	64.5		$	64.4		$	63.0		$	62.5
Net write-off rate (principal only) (D)		1.6	%		1.7	%		1.6	%		1.7	%		2.0	%
Net write-off rate (principal, interest and fees) (D)		1.9	%		2.0	%		1.8	%		2.0	%		2.2	%
30 days past due loans as a % of total		1.0	%		1.2	%		1.1	%		1.1	%		1.1	%
Net interest income divided by average loans (E)		8.1	%		8.4	%		8.1	%		8.1	%		7.7	%
Net interest yield on Card Member loans (E)		9.2	%		9.5	%		9.3	%		9.4	%		9.1	%

(A) Provisions for principal (resulting from authorized transactions) and fee reserve components.

(B) Consists of principal (resulting from authorized transactions), interest and/or fees, less recoveries.

(C) Beginning in first quarter 2014, reserves related for card-related fraud losses are reflected in Other liabilities. All periods include foreign currency translation adjustments and other items.

-11-

(Preliminary)

U.S. Card Services

Selected Income Statement Data

(Millions)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Revenues
Discount revenue, net card fees and other	$	3,222		$	3,063			5	%
Interest income		1,408			1,354			4
Interest expense		153			178			(14	)
Net interest income		1,255			1,176			7
Total revenues net of interest expense		4,477			4,239			6
Provisions for losses		339			356			(5	)
Total revenues net of interest expense after provisions for losses		4,138			3,883			7
Expenses
Marketing, promotion, rewards, Card Member services and other		1,865			1,735			7
Salaries and employee benefits and other operating expenses		1,073			973			10
Total		2,938			2,708			8
Pretax segment income		1,200			1,175			2
Income tax provision		430			432			-
Segment income	$	770		$	743			4
Effective tax rate		35.8	%		36.8	%

# - Denotes a variance of more than 100 percent.

-12-

(Preliminary)

U.S. Card Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Card billed business	$	136.5		$	125.6			9	%
Total cards-in-force (millions)		44.7			42.9			4	%
Basic cards-in-force (millions)		33.3			31.9			4	%
Average basic Card Member spending (dollars)	$	4,133		$	3,954			5	%

U.S. Consumer Travel:
Travel sales (millions)	$	1,027		$	1,158			(11	) %
Travel commissions and fees/sales		7.4	%		6.7	%

Total segment assets	$	101.1		$	96.5			5	%
Segment capital (millions) (A)	$	9,859		$	8,694			13	%
Return on average segment capital (B)		35.3	%		29.9	%
Return on average tangible segment capital (B)		36.5	%		31.2	%

Card Member receivables:
Total receivables	$	21.2		$	20.9			1	%
30 days past due as a % of total		1.5	%		1.6	%
Average receivables	$	21.3		$	20.5			4	%
Net write-off rate (principal only) (C)		1.8	%		1.9	%
Net write-off rate (principal and fees) (C)		2.0	%		2.1	%

Card Member loans:
Total loans	$	57.7		$	54.6			6	%
30 days past due loans as a % of total		0.9	%		1.1	%
Average loans	$	56.8		$	54.0			5	%
Net write-off rate (principal only) (C)		1.6	%		2.0	%
Net write-off rate (principal, interest and fees) (C)		1.8	%		2.2	%
Net interest income divided by average loans (D)		8.9	%		8.7	%
Net interest yield on Card Member loans (D)		9.1	%		9.1	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(C) The Company presents a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, because the Company's practice is to include uncollectible interest and/or fees as part of its total provision for losses, a net write-off rate including principal, interest and/or fees is also presented.

(D) See Appendix IV for calculations of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure, and the Company's rationale for presenting net interest yield on Card Member loans.

-13-

(Preliminary)

U.S. Card Services

Selected Income Statement Data

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Revenues
Discount revenue, net card fees and other	$	3,222		$	3,017		$	3,132		$	3,050		$	3,063
Interest income		1,408			1,423			1,417			1,408			1,354
Interest expense		153			150			161			172			178
Net interest income		1,255			1,273			1,256			1,236			1,176
Total revenues net of interest expense		4,477			4,290			4,388			4,286			4,239
Provisions for losses		339			342			319			285			356
Total revenues net of interest expense after provisions for losses		4,138			3,948			4,069			4,001			3,883
Expenses
Marketing, promotion, rewards Card Member services and other		1,865			1,582			1,789			1,756			1,735
Salaries and employee benefits and other operating expenses		1,073			960			988			988			973
Total		2,938			2,542			2,777			2,744			2,708
Pretax segment income		1,200			1,406			1,292			1,257			1,175
Income tax provision		430			530			428			475			432
Segment income	$	770		$	876		$	864		$	782		$	743
Effective tax rate		35.8	%		37.7	%		33.1	%		37.8	%		36.8	%

-14-

(Preliminary)

U.S. Card Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Card billed business	$	136.5		$	124.3		$	134.1		$	124.6		$	125.6
Total cards-in-force (millions)		44.7			44.1			43.7			43.4			42.9
Basic cards-in-force (millions)		33.3			32.8			32.5			32.2			31.9
Average basic Card Member spending (dollars)	$	4,133		$	3,805		$	4,138		$	3,882		$	3,954

U.S. Consumer Travel:
Travel sales	$	1.0		$	1.0		$	0.9		$	0.9		$	1.2
Travel commissions and fees/sales		7.4	%		6.5	%		7.4	%		7.9	%		6.7	%

Total segment assets	$	101.1		$	98.9		$	103.5		$	95.2		$	96.5
Segment capital (A)	$	9.9		$	9.7		$	9.3		$	9.1		$	8.7
Return on average segment capital (B)		35.3	%		35.6	%		35.6	%		30.8	%		29.9	%
Return on average tangible segment capital (B)		36.5	%		36.9	%		37.0	%		32.0	%		31.2	%

Card Member receivables:
Total receivables	$	21.2		$	20.7		$	21.8		$	20.3		$	20.9
30 days past due as a % of total		1.5	%		1.8	%		1.6	%		1.7	%		1.6	%
Average receivables	$	21.3		$	20.6		$	21.2		$	20.5		$	20.5
Net write-off rate (principal only) (C)		1.8	%		1.8	%		1.5	%		1.4	%		1.9	%
Net write-off rate (principal and fees) (C)		2.0	%		2.0	%		1.7	%		1.6	%		2.1	%

Card Member loans:
Total loans	$	57.7		$	55.8		$	58.4		$	54.5		$	54.6
30 days past due loans as a % of total		0.9	%		1.1	%		1.1	%		1.1	%		1.1	%
Average loans	$	56.8		$	56.1		$	55.8		$	54.7		$	54.0
Net write-off rate (principal only) (C)		1.6	%		1.7	%		1.5	%		1.7	%		2.0	%
Net write-off rate (principal, interest and fees) (C)		1.8	%		1.9	%		1.7	%		1.9	%		2.2	%
Net interest income divided by average loans (D)		8.9	%		9.2	%		8.9	%		9.0	%		8.7	%
Net interest yield on Card Member loans (D)		9.1	%		9.4	%		9.2	%		9.3	%		9.1	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-15-

(Preliminary)

International Card Services

Selected Income Statement Data

(Millions)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Revenues
Discount revenue, net card fees and other	$	1,208		$	1,130			7	%
Interest income		275			259			6
Interest expense		92			90			2
Net interest income		183			169			8
Total revenues net of interest expense		1,391			1,299			7
Provisions for losses		90			101			(11	)
Total revenues net of interest expense after provisions for losses		1,301			1,198			9
Expenses
Marketing, promotion, rewards, Card Member services and other		577			478			21
Salaries and employee benefits and other operating expenses		655			564			16
Total		1,232			1,042			18
Pretax segment income		69			156			(56	)
Income tax provision		(8	)		(52	)		(85	)
Segment income	$	77		$	208			(63	)
Effective tax rate		-11.6	%		-33.3	%

# - Denotes a variance of more than 100 percent.

-16-

(Preliminary)

International Card Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Card billed business	$	34.1		$	32.3			6	%
Total cards-in-force (millions)		15.7			15.6			1	%
Basic cards-in-force (millions)		10.9			10.6			3	%
Average basic Card Member spending (dollars)	$	3,137		$	3,058			3	%

International Consumer Travel:
Travel sales (millions)	$	354		$	354			-
Travel commissions and fees/sales		6.8	%		6.8	%

Total segment assets	$	31.6		$	29.7			6	%
Segment capital (millions) (A)	$	3,027		$	3,070			(1	)%
Return on average segment capital (B)		15.7	%		21.9	%
Return on average tangible segment capital (B)		28.8	%		41.7	%

Card Member receivables:
Total receivables	$	7.5		$	7.2			4
30 days past billing as a % of total		1.3	%	(E)
Net write-off rate (principal only) (C)		1.9	%	(E)
Net write-off rate (principal and fees) (C)		2.0	%	(E)
90 days past billing as a % of total	(E)				1.1	%
Net loss ratio (as a % of charge volume)	(E)				0.21	%

Card Member loans:
Total loans	$	8.6		$	8.4			2	%
30 days past due loans as a % of total		1.6	%		1.6	%
Average loans	$	8.3		$	8.5			(2	)%
Net write-off rate (principal only) (C)		2.0	%		1.9	%
Net write-off rate (principal, interest and fees) (C)		2.4	%		2.4	%
Net interest income divided by average loans (D)		8.8	%		8.0	%
Net interest yield on Card Member loans (D)		9.6	%		9.2	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

(E) Historically, net loss ratio as a % of charge volume and 90 days past billings as a % of receivables were presented. As a result of system enhancements, beginning in first quarter 2014, 30 days past due as a % of total, net write-off rate (principal only) and net write-off rate (principal and fees) will be presented.

-17-

(Preliminary)

International Card Services

Selected Income Statement Data

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Revenues
Discount revenue, net card fees and other	$	1,208		$	1,157		$	1,229		$	1,161		$	1,130
Interest income		275			277			288			281			259
Interest expense		92			82			88			86			90
Net interest income		183			195			200			195			169
Total revenues net of interest expense		1,391			1,352			1,429			1,356			1,299
Provisions for losses		90			87			110			96			101
Total revenues net of interest expense after provisions for losses		1,301			1,265			1,319			1,260			1,198
Expenses
Marketing, promotion, rewards Card Member services and other		577			496			585			498			478
Salaries and employee benefits and other operating expenses		655			566			626			576			564
Total		1,232			1,062			1,211			1,074			1,042
Pretax segment income		69			203			108			186			156
Income tax provision/(benefit)		(8	)		44			5			44			(52	)
Segment income	$	77		$	159		$	103		$	142		$	208
Effective tax rate		-11.6	%		21.7	%		4.6	%		23.7	%		-33.3	%

-18-

(Preliminary)

International Card Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Card billed business	$	34.1		$	31.9		$	35.5		$	32.5		$	32.3
Total cards-in-force (millions)		15.7			15.7			15.7			15.5			15.6
Basic cards-in-force (millions)		10.9			10.9			10.7			10.6			10.6
Average basic Card Member spending (dollars)	$	3,137		$	2,942		$	3,336		$	3,076		$	3,058

International Consumer Travel:
Travel sales	$	0.4		$	0.4		$	0.4		$	0.4		$	0.4
Travel commissions and fees/sales		6.8	%		6.2	%		7.1	%		7.0	%		6.8	%

Total segment assets	$	31.6		$	30.4		$	31.1		$	30.4		$	29.7
Segment capital (A)	$	3.0		$	3.0		$	3.1		$	3.1		$	3.1
Return on average segment capital (B)		15.7	%		20.0	%		20.9	%		20.8	%		21.9	%
Return on average tangible segment capital (B)		28.8	%		36.8	%		38.8	%		39.1	%		41.7	%

Card Member receivables:
Total receivables	$	7.5		$	7.2		$	7.8		$	7.2		$	7.2
30 days past billing as a % of total		1.3	%		1.4	%	(E)			(E)			(E)
Net write-off rate (principal only) (C)		1.9	%		2.2	%	(E)			(E)			(E)
Net write-off rate (principal and fees) (C)		2.0	%		2.3	%	(E)			(E)			(E)
90 days past billing as a % of total	(E)			(E)				1.1	%		1.1	%		1.1	%
Net loss ratio (as a % of charge volume)	(E)			(E)				0.19	%		0.21	%		0.21	%

Card Member loans:
Total loans	$	8.6		$	8.2		$	8.8		$	8.4		$	8.4
30 days past due loans as a % of total		1.6	%		1.7	%		1.4	%		1.5	%		1.6	%
Average loans	$	8.3		$	8.3		$	8.5		$	8.3		$	8.5
Net write-off rate (principal only) (C)		2.0	%		2.0	%		1.8	%		1.9	%		1.9	%
Net write-off rate (principal, interest and fees) (C)		2.4	%		2.4	%		2.2	%		2.4	%		2.4	%
Net interest income divided by average loans (D)		8.8	%		9.5	%		9.3	%		9.3	%		8.0	%
Net interest yield on Card Member loans (D)		9.6	%		10.1	%		10.0	%		10.4	%		9.2	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-19-

(Preliminary)

Global Commercial Services

Selected Income Statement Data

(Millions)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Revenues
Discount revenue, net card fees and other	$	1,332		$	1,290			3	%
Interest income		3			3			-
Interest expense		66			62			6
Net interest expense		(63	)		(59	)		7
Total revenues net of interest expense		1,269			1,231			3
Provisions for losses		43			36			19
Total revenues net of interest expense after provisions for losses		1,226			1,195			3
Expenses
Marketing, promotion, rewards, Card Member services and other		177			144			23
Salaries and employee benefits and other operating expenses		184			718			(74	)
Total		361			862			(58	)
Pretax segment income		865			333			#
Income tax provision		304			107			#
Segment income	$	561		$	226			#
Effective tax rate		35.1	%		32.1	%

-20-

(Preliminary)

Global Commercial Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Card billed business	$	47.6		$	44.4			7	%
Total cards-in-force (millions)		7.0			7.0			-
Basic cards-in-force (millions)		7.0			7.0			-
Average basic Card Member spending (dollars)	$	6,781		$	6,317			7	%

Global Corporate Travel:
Travel sales (millions)	$	4,882		$	4,954			(1	) %
Travel commissions and fees/sales		8.2	%		7.9	%

Total segment assets	$	20.8		$	20.5			1	%
Segment capital (millions) (A)	$	3,774		$	3,680			3	%
Return on average segment capital (B)		32.0	%		18.3	%
Return on average tangible segment capital (B)		60.3	%		35.9	%

Card Member receivables:
Total receivables	$	16.5		$	15.9			4	%
90 days past billing as a % of total		0.7	%		0.7	%
Net loss ratio (as a % of charge volume)		0.09	%		0.08	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-21-

(Preliminary)

Global Commercial Services

Selected Income Statement Data

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Revenues
Discount revenue, net card fees and other	$	1,332		$	1,249		$	1,298		$	1,277		$	1,290
Interest income		3			4			4			3			3
Interest expense		66			59			64			59			62
Net interest expense		(63	)		(55	)		(60	)		(56	)		(59	)
Total revenues net of interest expense		1,269			1,194			1,238			1,221			1,231
Provisions for losses		43			38			36			29			36
Total revenues net of interest expense after provisions for losses		1,226			1,156			1,202			1,192			1,195
Expenses
Marketing, promotion, rewards, Card Member services and other		177			166			162			148			144
Salaries and employee benefits and other operating expenses		184			705			753			703			718
Total		361			871			915			851			862
Pretax segment income		865			285			287			341			333
Income tax provision		304			101			105			80			107
Segment income	$	561		$	184		$	182		$	261		$	226
Effective tax rate		35.1	%		35.4	%		36.6	%		23.5	%		32.1	%

-22-

(Preliminary)

Global Commercial Services

Selected Statistical Information

(Billions, except percentages and where indicated)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Card billed business	$	47.6		$	45.5		$	45.0		$	43.2		$	44.4
Total cards-in-force (millions)		7.0			7.1			7.1			7.1			7.0
Basic cards-in-force (millions)		7.0			7.1			7.1			7.1			7.0
Average basic Card Member spending (dollars)	$	6,781		$	6,429		$	6,361		$	6,139		$	6,317

Global Corporate Travel:
Travel sales	$	4.9		$	4.7		$	4.8		$	4.5		$	5.0
Travel commissions and fees/sales		8.2	%		7.2	%		8.3	%		8.8	%		7.9	%

Total segment assets	$	20.8		$	21.6		$	19.2		$	20.5		$	20.5
Segment capital (A)	$	3.8		$	3.8		$	3.7		$	3.6		$	3.7
Return on average segment capital (B)		32.0	%		23.2	%		23.6	%		20.4	%		18.3	%
Return on average tangible segment capital (B)		60.3	%		44.4	%		45.8	%		39.9	%		35.9	%

Card Member receivables:
Total receivables	$	16.5		$	16.6		$	14.4		$	15.9		$	15.9
90 days past billing as a % of total		0.7	%		0.7	%		0.9	%		0.8	%		0.7	%
Net loss ratio (as a % of charge volume)		0.09	%		0.09	%		0.08	%		0.06	%		0.08	%

(A) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(B) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-23-

(Preliminary)

Global Network & Merchant Services

Selected Income Statement Data

(Millions)

	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)
Revenues
Discount revenue, fees and other	$	1,366		$	1,313			4	%
Interest income		11			8			38
Interest expense		(78	)		(63	)		24
Net interest income		89			71			25
Total revenues net of interest expense		1,455			1,384			5
Provisions for losses		18			21			(14	)
Total revenues net of interest expense after provisions for losses		1,437			1,363			5
Expenses
Marketing, promotion, rewards, Card Member services and other		277			188			47
Salaries and employee benefits and other operating expenses		582			528			10
Total		859			716			20
Pretax segment income		578			647			(11	)
Income tax provision		205			235			(13	)
Segment income	$	373		$	412			(9	)
Effective tax rate		35.5	%		36.3	%

-24-

(Preliminary)

Global Network & Merchant Services

Selected Statistical Information

(Billions, except percentages and where indicated)	Quarters Ended June 30,						Percentage
	2014			2013			Inc/(Dec)

Global Card billed business (A)	$	258.1		$	237.7			9	%

Global Network & Merchant Services:
Total segment assets	$	18.7		$	22.6			(17	)%
Segment capital (millions) (B)	$	2,046		$	2,145			(5	)%
Return on average segment capital (C)		79.4	%		71.0	%
Return on average tangible segment capital (C)		87.8	%		78.4	%

Global Network Services:
Card billed business	$	40.1		$	35.8			12	%
Total cards-in-force (millions)		42.5			38.8			10	%

(A) Global Card billed business includes activities (including cash advances) related to proprietary cards, cards issued under network partnership agreements (non-proprietary billed business), and certain insurance fees charged on proprietary cards. In-store spend activity within retail co-brand portfolios in Global Network Services, from which the Company earns no revenue, is not included in non-proprietary billed business.

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-25-

(Preliminary)

Global Network & Merchant Services

Selected Income Statement Data

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013
Revenues
Discount revenue, fees and other	$	1,366		$	1,293		$	1,373		$	1,309		$	1,313
Interest income		11			10			9			8			8
Interest expense		(78	)		(62	)		(65	)		(62	)		(63	)
Net interest income		89			72			74			70			71
Total revenues net of interest expense		1,455			1,365			1,447			1,379			1,384
Provisions for losses		18			16			14			13			21
Total revenues net of interest expense after provisions for losses		1,437			1,349			1,433			1,366			1,363
Expenses
Marketing, promotion, rewards, Card Member services and other		277			156			158			200			188
Salaries and employee benefits and other operating expenses		582			491			643			558			528
Total		859			647			801			758			716
Pretax segment income		578			702			632			608			647
Income tax provision		205			259			233			217			235
Segment income	$	373		$	443		$	399		$	391		$	412
Effective tax rate		35.5	%		36.9	%		36.9	%		35.7	%		36.3	%

-26-

(Preliminary)

Global Network & Merchant Services

Selected Statistical Information

(Billions, except percentages and where indicated)	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Global Card billed business (A)	$	258.1		$	238.1		$	254.0		$	236.2		$	237.7

Global Network & Merchant Services:
Total segment assets	$	18.7		$	18.3		$	17.1		$	17.8		$	22.6
Segment capital (B)	$	2.0		$	1.9		$	2.0		$	2.0		$	2.1
Return on average segment capital (C)		79.4	%		81.2	%		76.8	%		73.4	%		71.0	%
Return on average tangible segment capital (C)		87.8	%		89.7	%		84.9	%		81.1	%		78.4	%

Global Network Services:
Card billed business	$	40.1		$	36.6		$	39.3		$	35.9		$	35.8
Total cards-in-force (millions)		42.5			41.3			40.7			39.4			38.8

(B) Segment capital represents capital allocated to a segment based upon specific business operational needs, risk measures, and regulatory capital requirements.

(C) Refer to Appendix II for components of return on average segment capital and return on average tangible segment capital, a non-GAAP measure.

-27-

(Preliminary)

American Express Company

Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE),

and Return on Average Tangible Common Equity (ROTCE)

Appendix I

(Millions)

	For the Twelve Months Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

ROE

Net income	$	5,635		$	5,511		$	5,359		$	4,688		$	4,572
Average shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Return on average equity (A)		28.8	%		28.3	%		27.8	%		24.3	%		23.6	%

Reconciliation of ROCE and ROTCE

Net income	$	5,635		$	5,511		$	5,359		$	4,688		$	4,572
Earnings allocated to participating share awards and other		47			48			47			43			45
Net income attributable to common shareholders	$	5,588		$	5,463		$	5,312		$	4,645		$	4,527

Average shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Average common shareholders' equity	$	19,591		$	19,442		$	19,254		$	19,289		$	19,372
Average goodwill and other intangibles		3,994			4,012			4,055			4,091			4,128
Average tangible common shareholders' equity	$	15,597		$	15,430		$	15,199		$	15,198		$	15,244
Return on average common equity (A)		28.5	%		28.1	%		27.6	%		24.1	%		23.4	%
Return on average tangible common equity (B)		35.8	%		35.4	%		34.9	%		30.6	%		29.7	%

-28-

(Preliminary)

American Express Company

Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)

Appendix II

(Millions)

	For the Twelve Months Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

U.S. Card Services
Segment income	$	3,292		$	3,265		$	3,193		$	2,752		$	2,669
Average segment capital	$	9,337		$	9,180		$	8,974		$	8,940		$	8,921
Average goodwill and other intangibles		311			323			334			345			357
Average tangible segment capital	$	9,026		$	8,857		$	8,640		$	8,595		$	8,564
Return on average segment capital (A)		35.3	%		35.6	%		35.6	%		30.8	%		29.9	%
Return on average tangible segment capital (A)		36.5	%		36.9	%		37.0	%		32.0	%		31.2	%

International Card Services
Segment income	$	481		$	612		$	631		$	623		$	645
Average segment capital	$	3,063		$	3,053		$	3,024		$	2,990		$	2,946
Average goodwill and other intangibles		1,394			1,389			1,396			1,398			1,398
Average tangible segment capital	$	1,669		$	1,664		$	1,628		$	1,592		$	1,548
Return on average segment capital (A)		15.7	%		20.0	%		20.9	%		20.8	%		21.9	%
Return on average tangible segment capital (A)		28.8	%		36.8	%		38.8	%		39.1	%		41.7	%

Global Commercial Services
Segment income	$	1,188		$	853		$	860		$	743		$	665
Average segment capital	$	3,707		$	3,679		$	3,647		$	3,637		$	3,639
Average goodwill and other intangibles		1,736			1,759			1,768			1,775			1,785
Average tangible segment capital	$	1,971		$	1,920		$	1,879		$	1,862		$	1,854
Return on average segment capital (A)		32.0	%		23.2	%		23.6	%		20.4	%		18.3	%
Return on average tangible segment capital (A)		60.3	%		44.4	%		45.8	%		39.9	%		35.9	%

Global Network & Merchant Services
Segment income	$	1,606		$	1,645		$	1,575		$	1,530		$	1,499
Average segment capital	$	2,022		$	2,026		$	2,050		$	2,084		$	2,111
Average goodwill and other intangibles		192			193			195			197			199
Average tangible segment capital	$	1,830		$	1,833		$	1,855		$	1,887		$	1,912
Return on average segment capital (A)		79.4	%		81.2	%		76.8	%		73.4	%		71.0	%
Return on average tangible segment capital (A)		87.8	%		89.7	%		84.9	%		81.1	%		78.4	%

(A) Return on average segment capital is calculated by dividing one year period segment income by one year average segment capital. Return on average tangible segment capital, a non-GAAP measure, is computed in the same manner as return on average segment capital except the computation of average tangible segment capital, a non-GAAP measure, excludes average goodwill and other intangibles. The Company believes that return on average tangible segment capital is a useful measure of the profitability of its business.

-29-

(Preliminary)

American Express Company

Net Interest Yield on Card Member Loans

Appendix III

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013

Net interest income	$	1,316		$	1,337		$	1,319		$	1,283		$	1,202

Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio	$	259		$	263		$	279		$	296		$	295

Interest income not attributable to the Company's Card Member loan portfolio	$	(89	)	$	(88	)	$	(91	)	$	(87	)	$	(88	)


Adjusted net interest income (A)	$	1,486		$	1,512		$	1,507		$	1,492		$	1,409

Average loans (billions)	$	65.2		$	64.5		$	64.4		$	63.0		$	62.5

Exclude:
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)	$	(0.2	)	$	(0.2	)	$	(0.2	)	$	(0.2	)	$	(0.3	)

Adjusted average loans (billions) (B)	$	65.0		$	64.3		$	64.2		$	62.8		$	62.2

Net interest income divided by average loans (C)		8.1	%		8.4	%		8.1	%		8.1	%		7.7	%
Net interest yield on Card Member loans (D)		9.2	%		9.5	%		9.3	%		9.4	%		9.1	%

(A) Adjusted net interest income, a non-GAAP measure, represents net interest income allocated to the Company's Card Member loan portfolio excluding the impact of interest expense and interest income not attributable to the Company's Card Member loan portfolio. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.

(B) Adjusted average loans, a non-GAAP measure, represents average Card Member loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of Card Member loans, and other. The Company believes adjusted average loans is useful to investors because it is a component of net interest yield on Card Member loans.

(C) This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.

(D) Net interest yield on Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis. The calculation of net interest yield on Card Member loans includes interest that is deemed uncollectible. For all presentations of net interest yield on Card Member loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - Card Member loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.

-30-

(Preliminary)

U. S. Card Services and International Card Services

Net Interest Yield on Card Member Loans

Appendix IV

(Millions)

	Quarters Ended
	June 30, 2014			March 31, 2014			December 31, 2013			September 30, 2013			June 30, 2013
USCS:
Net interest income	$	1,255		$	1,273		$	1,256		$	1,236		$	1,176

Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio	$	40		$	39		$	43		$	45		$	47

Interest income not attributable to the Company's Card Member loan portfolio	$	(3	)	$	(3	)	$	(2	)	$	(3	)	$	(2	)

Adjusted net interest income (A)	$	1,292		$	1,309		$	1,297		$	1,278		$	1,221

Average loans (billions)	$	56.8		$	56.1		$	55.8		$	54.7		$	54.0

Exclude:
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans (billions)	$	-		$	0.1		$	-		$	-		$	-

Adjusted average loans (billions) (B)	$	56.8		$	56.2		$	55.8		$	54.7		$	54.0

Net interest income divided by average loans (C)		8.9	%		9.2	%		8.9	%		9.0	%		8.7	%
Net interest yield on Card Member loans (D)		9.1	%		9.4	%		9.2	%		9.3	%		9.1	%

ICS:
Net interest income	$	183		$	195		$	200		$	195		$	169

Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio	$	21		$	18		$	21		$	23		$	26

Interest income not attributable to the Company's Card Member loan portfolio	$	(10	)	$	(10	)	$	(11	)	$	(6	)	$	(5	)

Adjusted net interest income (A)	$	194		$	203		$	210		$	212		$	190

Average loans (billions)	$	8.3		$	8.3		$	8.5		$	8.3		$	8.5

Exclude:
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)	$	(0.2	)	$	(0.2	)	$	(0.2	)	$	(0.2	)	$	(0.2	)

Adjusted average loans (billions) (B)	$	8.1		$	8.1		$	8.3		$	8.1		$	8.3

Net interest income divided by average loans (C)		8.8	%		9.5	%		9.3	%		9.3	%		8.0	%
Net interest yield on Card Member loans (D)		9.6	%		10.1	%		10.0	%		10.4	%		9.2	%

2014

Second Quarter

Earnings Supplement

The enclosed summary should be read in conjunction with the text and statistical tables included in American Express Company’s (the “Company” or “AXP”) Second Quarter 2014 Earnings Release.

This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. Important factors that could cause actual results to differ materially from these forward-looking statements, including the Company’s financial and other goals, are set forth on pages 12-13 of this Supplement, in the Company’s 2013 Annual Report to Shareholders, in its 2013 Annual Report on Form 10-K, in its Quarterly Report on Form 10-Q for the quarter ended March 31, 2014 and in other reports on file with the Securities and Exchange Commission. In addition, certain calculations included within this supplement constitute non-GAAP financial measures and may differ from the calculations of similarly titled measures by other companies.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

·	The Company reported $1.5B of net income in Q2’14, compared to $1.4B in Q2’13. This resulted in diluted EPS attributable to common shareholders of $1.43 per share, an increase of 13% from $1.27 a year ago.

·	Total revenues net of interest expense increased 5% on both a reported basis and FX adjusted basis1, a non-GAAP measure, in Q2’14, compared to Q2’13.

·	Q2’14 return on average equity (“ROE”) was 28.8%.

·	Worldwide billed business of $258B increased 9% on both a reported basis and FX adjusted basis,1 compared to Q2’13.

·	Worldwide Card Member loan balances of $66.3B increased 5% from $63.1B a year ago, reflecting higher Card Member spending levels, partially offset by an increase in paydown rates.

·	Worldwide lending write-off rates improved versus the prior year and remained near historical lows. The Company’s second quarter worldwide net lending write-off rate2 was 1.6%, as compared to 1.7% in Q1’14 and 2.0% in Q2’13.

	Quarters Ended June 30,				Percentage Inc			Percentage Inc FX Adjusted1
	2014		2013

Card billed business3 (billions):
United States	$	173.4	$	159.7		9	%
Outside the United States		84.7		78.0		9			9	%
Total	$	258.1	$	237.7		9			9
Total cards-in-force (millions):
United States		54.1		52.5		3
Outside the United States		55.8		51.8		8
Total		109.9		104.3		5
Basic cards-in-force (millions):
United States		42.0		40.7		3
Outside the United States		45.6		41.8		9
Total		87.6		82.5		6
Average basic Card Member spending4 (dollars):
United States	$	4,549	$	4,334		5
Outside the United States	$	3,601	$	3,482		3			4
Total	$	4,288	$	4,097		5			5

As reported in this Earnings Supplement, FX adjusted information assumes a constant exchange rate between the periods being compared for purposes of currency translation into U.S. dollars (e.g., assumes the foreign exchange rates used to determine results for the three months ended June 30, 2014 apply to the period(s) against which such results are being compared). The Company believes the presentation of information on an FX adjusted basis is helpful to investors by making it easier to compare the Company's performance in one period to that of another period without the variability caused by fluctuations in currency exchange rates.

2	Rate reflects principal losses only. Net write-off rates including interest and/or fees are included in the Company’s Second Quarter 2014 Earnings Release Selected Statistical tables.

3	For additional information about discount rate calculations and billed business, please refer to the Company’s Second Quarter 2014 Earnings Release, selected statistical tables.

4	Proprietary card activity only.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

Additional Billed Business Statistics:

(Growth vs. Q2’13)

	Percentage Inc/(Dec)			Percentage Inc FX Adjusted5
Worldwide6
Total Billed Business		9	%		9	%
Proprietary billed business		8			8
GNS billed business7		12			13
Airline-related volume (9% of worldwide billed business)		6			6
U.S.6
Billed Business		9
Proprietary consumer card billed business8		8
Proprietary small business billed business8		10
Proprietary corporate services billed business9		8
T&E-related volume (26% of U.S. billed business)		6
Non-T&E-related volume (74% of U.S. billed business)		9
Airline-related volume (8% of U.S. billed business)		5
Outside the U.S.6
Billed Business		9			9
Japan, Asia Pacific & Australia (“JAPA”) billed business		10			11
Latin America & Canada (“LACC”) billed business		2			9
Europe, Middle East, & Africa (“EMEA”) billed business		12			6
Proprietary consumer and small business billed business10		6			6
JAPA billed business		3			5
LACC billed business		(1	)		5
EMEA billed business		15			7
Proprietary corporate services billed business9		5			5

5	See Note 1, page 1.

6	Captions not designated as “proprietary” or “GNS” include both proprietary and Global Network Services (“GNS”) data.

7	Included in Global Network and Merchant Services (“GNMS”).

8	Included in U.S. Card Services (“USCS”).

9	Included in Global Commercial Services (“GCS”).

10	Included in International Card Services (“ICS”).

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

Consolidated Statement of Income

(Preliminary)	Quarters Ended					Percentage Inc/(Dec)
(Millions, except percentages and per share amounts)	June 30,
	2014			2013
Revenues
Non-interest revenues
Discount revenue	$	4,945		$	4,729		5	%
Net card fees		687			647		6
Travel commissions and fees		500			495		1
Other commissions and fees		624			605		3
Other		585			567		3
Total non-interest revenues		7,341			7,043		4
Net interest income		1,316			1,202		9
Total revenues net of interest expense		8,657			8,245		5
Provisions for losses
Charge card		183			161		14
Card Member loans		282			334		(16	)
Other		24			23		4
Total provisions for losses		489			518		(6	)
Total revenues net of interest expense after provisions for losses		8,168			7,727		6
Expenses
Marketing and promotion		985			786		25
Card Member rewards		1,773			1,601		11
Card Member services and other		192			193		(1	)
Salaries and employee benefits		1,658			1,543		7
Professional services		817			763		7
Occupancy and equipment		467			460		2
Communications		101			92		10
Other, net		(137	)		294		#
Total		5,856			5,732		2
Pretax income		2,312			1,995		16
Income tax provision		783			590		33
Net Income	$	1,529		$	1,405		9

Net income attributable to common shareholders11	$	1,517		$	1,392		9
Earnings Per Common Share-Basic
Net Income attributable to common shareholders	$	1.44		$	1.28		13
Earnings Per Common Share-Diluted
Net Income attributable to common shareholders	$	1.43		$	1.27		13
Average Shares Outstanding
Basic		1,052			1,090		(3	)
Diluted		1,058			1,097		(4	)

11	Represents net income less earnings allocated to participating share awards of $12MM and $13MM for the three months ended June 30, 2014 and 2013, respectively.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

·	Discount Revenue: Increased 5%, reflecting 9% growth in billed business volumes, partially offset by a decrease in the average discount rate, faster growth in GNS billings than in overall Company billings, as well as increased cash rebate rewards in the current period.

The average discount rate12 of 2.48% in Q2’14 decreased by 4 bps compared to 2.52% in both Q2’13 and Q1’14. In the current quarter, the discount rate was primarily impacted by changes in the mix of Card Member spending by industry and the timing of certain contract signings and payments to merchant partners. As indicated in prior quarters, changes in the mix of spending by location and industry, volume-related pricing discounts, strategic investments, certain pricing initiatives, competition in the market and other factors will likely result in erosion of the average discount rate over time.

·	Net Card Fees: Increased 6%, reflecting growth in total cards-in-force and an increase in average fee per card within the USCS and ICS segments.

·	Travel Commissions and Fees: Increased 1% to $500MM. Revenues from this line will decrease next quarter due to the loss of revenue as a result of the business travel joint venture transaction. Please see Other Items of Note for further explanation.

·	Other Commissions and Fees: Increased 3% versus Q2’13, primarily benefitting from higher Loyalty Partner revenue.

Other Revenues: Increased 3%, driven primarily by lower Card Member reimbursements in Q2’14 versus Q2’13, partially offset by lost revenue from the sale of the Publishing business in Q3’13. Additionally, there was a larger gain on the sale of ICBC shares ($45MM in Q2’14 vs. $36MM in Q2’13) in the current quarter.

Net Interest Income: Increased 9% versus Q2’13, reflecting a 4% increase in average Card Member loans and lower funding costs. Net interest income divided by average loans was 8.1% and worldwide net interest yield, a non-GAAP measure, was 9.2% versus 9.1% in Q2’13.13 The Q2’13 net interest income and net interest yield include the impact of Card Member reimbursements, predominantly in the ICS segment.

·	Charge Card Provision for Losses: Increased 14% primarily due to higher reserve releases in the prior year.

Worldwide Charge Card:

	Q2'14				Q1’14		Q2'13
USCS Net write-off rate14		1.8	%		1.8	%		1.9	%
ICS Net write-off rate15		1.9	%		2.2	%		--
GCS Net loss ratio as a % of charge volume		0.1	%		0.1	%		0.1	%

USCS 30 days past due as a % of total		1.5	%		1.8	%		1.6	%
ICS 30 days past due as a % of total15		1.3	%		1.4	%		--
GCS 90 days past billings as a % of total		0.7	%		0.7	%		0.7	%

Worldwide Receivables (billions)	$	45.3		$	44.7		$	44.1
Reserves (millions)	$	413		$	414		$	386
% of receivables		0.9	%		0.9	%		0.9	%

12	See Note 3, page 1.

See Annex 2 for the calculation of net interest yield on Card Member loans, a non-GAAP measure, and net interest income divided by average loans, a GAAP measure. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company’s Card Member loan portfolio.

14	See Note 2, page 1.

As a result of system enhancements, effective March 31, 2014, 30 days past due as a % of total, and Net write-off rate (principal only) will be presented for ICS. For historical Net loss ratio as a % of charge volume for ICS, please refer to the Company’s Second Quarter 2014 Earnings Release, Selected Statistical tables.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

·	Card Member Loan Provision for Losses: Decreased 16%, primarily reflecting lower net write-offs in Q2’14 due to improved credit performance.

Worldwide Loans:

	Q2'14				Q1’14			Q2’13
Net write-off rate16		1.6	%		1.7	%		2.0	%
30 days past due loans as a % of total		1.0	%		1.2	%		1.1	%

Total Loans (billions)	$	66.3		$	64.0		$	63.1
Reserves (millions)	$	1,170		$	1,191		$	1,342
% of total loans		1.8	%		1.9	%		2.1	%
% of past due		171	%		159	%		188	%

·	Other Provision for Losses: Was $24MM, compared to $23MM in Q2’13.

·	Marketing and Promotion Expense: Increased 25% versus a year ago. The increase reflects the reinvestment of a significant portion of the gain from the business travel joint venture transaction in growth initiatives across all segments.

·	Card Member Rewards Expense: Increased 11%, driven by higher spend volumes within Membership Rewards and Co-brand portfolios. The current quarter also includes a charge resulting from an enhancement to the ultimate redemption rate estimation process in certain international markets.

The Company's Membership Rewards ultimate redemption rate for program participants increased to 95% (rounded up) in Q2’14 from 94% (rounded down) in Q1’14.

·	Card Member Services and Other Expense: Decreased 1%.

·	Salaries and Employee Benefits Expense: Increased 7%, predominantly driven by restructuring charges, partially offset by the absence of expenses from the sale of the Publishing business in Q3’13.

·	Professional Services Expense: Increased 7%, primarily reflecting costs associated with the closing of the business travel joint venture transaction.

·	Occupancy and Equipment Expense: Increased 2%, driven by higher data processing costs.

·	Communications Expense: Was $101MM, compared to $92MM in Q2’13.

Other, Net Expense: Was a net benefit of $137MM, reflecting the $626MM gain recognized as a result of the business travel joint venture transaction. This gain was partially offset by a $40MM incremental charitable contribution to the American Express Foundation and a change in the estimated value of certain investments in the Company’s Community Reinvestment Act portfolio in the current quarter. Prior year comparisons were impacted by a Canadian value-added tax benefit in Q2’13.

·	Pretax Margin: Was 26.7% of total revenues net of interest expense in Q2’14 compared with 24.2% in Q2’13.

Effective Tax Rate: Was 33.9% in Q2’14 compared with 29.6% in Q2’13. The increase in the tax rate was driven in part by changes in the geographic mix of the Company’s earnings in the current year, as well as certain tax benefits in Q2’13 related to the resolution of prior years’ items within the ICS segment.

16	See Note 2, page 1.

-6-

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

·	Capital Distribution to Shareholders: During Q2’14, approximately 87% of capital generated was distributed to shareholders through the Company’s quarterly common share dividend and share repurchases.

The Company repurchased 13MM common shares at an average price of $90.30 in Q2’14 versus 19MM common shares at an average price of $72.60 in Q2’13.

	Millions of Shares
		Q2’14		Q1’14		Q2’13
Beginning of period		1,059		1,064		1,098
Repurchase of common shares		(13	)	(10	)	(19	)
Employee benefit plans, compensation and other		-		5		5
End of period		1,046		1,059		1,084

Capital Ratios: As of June 30, 2014, the Company’s key consolidated capital ratios,17 as calculated under the new U.S. regulatory capital standards, known as Basel III, inclusive of transition provisions, were as follows:

($ in billions)	June 30, 2014
Risk-Based Capital
Tier 1		13.4	%
Total		14.9	%
Tier 1 Leverage		11.7	%
Common Equity Tier 1/Risk Weighted Assets (“RWA”)		13.4	%
Total Shareholders' Equity	$	20.2
Tangible Common Equity (“TCE”)18/RWA		12.5	%
Tier 1 Capital	$	17.5
Common Equity Tier 1	$	17.5
Tier 2 Capital	$	2.0
Total Average Assets19	$	149.3
RWA	$	130.7
TCE	$	16.4

The transition provisions for 2014 under Basel III cause the Company’s reported capital ratios to be higher than they would have been under the prior regulatory standards, known as Basel I. Specifically, the Common Equity Tier 1 and Tier 1 capital ratios would have been approximately 40 bps lower under Basel I (approximately 13.0%20). The largest contributor to the difference is the way intangible assets are being treated and ultimately transitioned in over a 5-year period under Basel III.

Had the Basel III rules been fully phased in during Q2’14, the Company estimates that the reported Common Equity Tier 1 and Tier 1 capital ratios would be approximately 75 bps lower than the reported transitional Basel III ratios and approximately 35 bps lower versus Basel I. The Supplementary Leverage Ratio would have been approximately 9.4%.20 These ratios are calculated using the standardized approach. The Company is currently taking steps toward implementing the Basel III advanced approaches in the United States.

17	These ratios represent preliminary estimates as of the date of this Earnings Supplement and may be revised in the Company’s June 30, 2014 Form 10-Q.

Tangible common equity, a non-GAAP measure, excludes goodwill and other intangibles of $3.8B from total shareholders’ equity of $20.2B. The Company believes presenting the ratio of tangible common equity to risk-weighted assets is a useful measure of evaluating the strength of the Company’s capital position.

19	Presented for the purpose of calculating the Tier 1 Leverage Ratio.

The Common Equity Tier 1 and Tier 1 capital ratios under Basel I and Fully Phased-in Basel III, and the Supplementary Leverage Ratio are non-GAAP measures. The Company believes the presentation of the capital ratios is helpful to investors by showing the impact of Basel III. The impact of the Basel III rule will change over time based upon changes in the size and composition of the Company’s balance sheet; and the impact for the second quarter of 2014 is not necessarily indicative of the impact in future periods. Refer to Annex 1 for a reconciliation of the capital ratios.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

FUNDING AND LIQUIDITY

·	Funding Activities: During Q2’14, the Company primarily funded its business through deposit-taking and the issuance of unsecured debt.

Deposits: The Company held the following deposits:

($ in billions)	June 30, 2014		March 31, 2014		Change
U.S. Direct Deposits21	$	26.5	$	26.7	$	(0.2	)
U.S. 3rd Party CDs		5.9		6.3		(0.4	)
U.S. 3rd Party Sweep Accounts		8.9		8.9		-
Other Deposits		0.1		0.1		-
Card Member Credit Balances		0.7		0.7		-
Total		42.1	$	42.7	$	(0.6	)

The total portfolio of U.S. retail Certificates of Deposit (“CDs”) issued through the direct deposit and third-party programs had a weighted average remaining maturity of 23.7 months and a weighted average rate at issuance of 1.63%.

Unsecured Debt: On June 5, 2014, American Express Credit Corporation issued $2.4B of dual-tranche senior unsecured notes consisting of (i) $1.65B of fixed-rate senior notes with a maturity of three years and a coupon of 1.125% and (ii) $750MM of floating-rate senior notes with a maturity of three years at a rate of 3-month LIBOR plus 27 bps.

Asset-Backed Securitization: On May 19, 2014, the Company issued $1.3B of asset-backed securities from the American Express Credit Account Master Trust (the “Lending Trust”) consisting of (i) $1.25B of Class A certificates with a maturity of five years at a rate of 1-month LIBOR plus 37 bps and (ii) $67MM of Class B certificates with a maturity of five years at 1-month LIBOR plus 50 bps. On July 1, 2014, the Company issued $1.0B of Class A certificates from the Lending Trust with a maturity of three years and a coupon of 1.26%.

As of June 30, 2014, the Company held $12.1B of excess cash22 versus $11.4B of long-term debt and CDs23 maturing over the next 12 months.

21	Direct Deposits primarily includes the Personal Savings® direct deposit program, which consisted of $26.1B from high-yield savings accounts and $0.4B from retail CDs as of June 30, 2014.

22	Includes $18.4B classified as Cash and Cash Equivalents, $0.02B restricted cash to fund ABS maturities less $6.3B of cash available to fund day-to-day operations. The $12.1B represents cash residing in the United States.

23	Reflects the face amount of unsecured term debt; the long-term debt balance on the Company’s consolidated balance sheet includes capitalized leases of $0.1 billion and certain adjustments which are not included in this balance

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

·	Corporate & Other: Net expense reported in Corporate & Other was $252MM in Q2’14 compared with $230MM in Q1’14 and $184MM in Q2’13.

The higher net expense compared to Q1’14 was primarily driven by the contribution to the American Express Foundation, increased investments in the Enterprise Growth business, and a portion of the restructuring charge taken in the current quarter, partially offset by lower seasonal payroll and incentive compensation costs.

The higher net expense compared to Q2’13 was primarily driven by the contribution to the American Express Foundation, increased investments in the Enterprise Growth business and a portion of the restructuring charge taken in the current quarter.

Business Travel Joint Venture Transaction: In Q2’14 the Company completed its previously announced plans to establish a joint venture for its business travel operations. American Express and an investor group led by Certares each have a 50 percent ownership interest in the joint venture, which will operate under the American Express Global Business Travel brand. As a result of this transaction, the Company recognized a gain of $626MM ($409MM after-tax) in the GCS segment, before transaction-related costs of $79MM ($56MM after-tax). The Company reinvested a substantial portion of the net gain in various growth and efficiency initiatives across all segments, as well as an incremental $40MM ($25MM after-tax) charitable contribution to the American Express Foundation.

Beginning in Q3’14, the Company’s proportionate 50% ownership interest in the joint venture will be accounted for as an equity method investment. As a result of the transaction, the Company will deconsolidate the Business Travel net assets from the individual lines of the Company’s consolidated statement of income. This change will impact the year-over-year growth rates in Travel Commissions and Fees, where a majority of Business Travel revenue is recorded, and in Operating Expenses,24 where a majority of Business Travel expense is recorded. Business Travel comprised approximately 80% of the company’s total travel commissions and fees, and 11% of total operating expenses in 2013.

Restructuring Charge: In Q2’14 the Company took a $133MM restructuring charge ($90MM after-tax) related to actions, primarily within the Company’s Global Corporate Services Group, that will be taking place over the next year. These initiatives are designed to improve efficiency and contain operating expenses moving forward, and will largely involve positions that do not directly generate revenue. The table below provides detail on the restructuring charge allocation by segment.

Restructuring Charge Allocation by Segment
	Three Months Ended June 30, 2014
(Millions)	Pre-Tax		After-Tax
U.S. Card Services	$	15	$	10
International Card Services		39		26
Global Commercial Services		36		24
Global Network and Merchant Services		8		6
Corporate & Other		35		24
Total	$	133	$	90

24	Operating Expenses represent salaries and employee benefits, professional services, occupancy and equipment, communications and other, net.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

EXPANDED PRODUCTS AND SERVICES

During the quarter, American Express continued to invest in growth opportunities through expanded products and services.

In our proprietary issuing and merchant businesses, the Company:

Partnered with Intuit’s QuickBooks® to launch ReceiptMatchSM, which is designed to help small businesses sync business expenses with QuickBooks®. OPEN® Card Members with linked cards can take a picture of a business receipt with their smart phone, tag the expense category and transfer the information directly into their QuickBooks® company file.

Launched amexoffers.com, which provides Card Members with customized merchant offers. Card Members can save these digital offers to their American Express Card and redeem for couponless savings, reflected as statement credits on their bill. Amex Offers can also help merchants attract new customers and generate repeat business by serving up targeted offers to Card Members.

Announced a partnership with Uber that allows U.S. Card Members enrolled in the Membership Rewards program to choose to earn 2x points or use points for Uber rides through the Uber iOS app.

Expanded its current network of airport lounges by announcing plans to open the Company’s fifth Centurion Lounge, located in the North Terminal of Miami International Airport.

Added several large merchant acquirers to its OptBlue program, including First Data, EVO, Merchant e-Solutions and First American Payment Systems.

Continued to sign new merchants around the world to the American Express network. In the U.S., Farmer’s Insurance, one of the country's largest insurers of vehicles, homes and small businesses, now accepts the American Express Card. In Europe, we signed Star Orlen, a petrol station with convenience stores across Germany, and ParentPay, a UK market leader in online payments for schools. In Mexico, we signed VivaAerobus, a low-cost airline, and Edenred, a leader in prepaid corporate services. In addition, Kogan.com, Australia’s largest on-line retailer specializing in electronics, now accepts American Express.

In our Global Network Services (“GNS”) business, the Company:

Announced a new merchant acquiring partnership in Ethiopia with Dashen Bank, the largest private bank in Ethiopia.

Supported GNS partners in launching a wide range of new products, including: the Barclaycard Cashback Account with Barclaycard in the UK, the Shinhan American Express® Card with Shinhan Card in Korea, the HanaSK SmartDC American Express® Card with Hana Bank in Korea, and the Hyakujush DC Card Platinum Business American Express® Card with Mitsubishi UFJ Nicos in Japan.

In our Enterprise Growth Group, the Company:

Expanded the retail availability of American Express Serve to over 31,000 retail locations throughout the United States through the addition of Walmart and Safeway. The Company also expanded the Serve cash reload network to Walmart and Family Dollar retail locations, creating the largest free cash reload network in the United States, at 27,500 stores nationwide.

Premiered the sponsored documentary “Spent: Looking for Change”. The documentary follows the lives of four American families who are not well served by the traditional banking system and rely on alternative financial services.

Announced in June that free personal financial management tools will be added to American Express Serve and Bluebird in the summer of 2014, allowing customers to monitor spending by automatically sorting transactions into various categories (such as bills, shopping and transportation). Customers will also be able to create budgets, set spending limits and alerts, and set and track financial goals.

AMERICAN EXPRESS COMPANY

FIRST QUARTER 2014 OVERVIEW

ANNEX 1

The following table presents a comparison of the Company's Tier 1 and Tier 1 common risk-based capital under Basel I rules, Tier 1 and common equity Tier 1 risk-based capital under Transitional Basel III rules, and estimated Tier 1 and common equity Tier 1 risk-based capital under Fully Phased-in Basel III rules, for purposes of calculating the estimated Tier 1 and common equity Tier 1 capital ratios and the supplementary leverage ratio under Fully Phased-in Basel III rules.

(Billions, except ratios)	Tier 1/ Tier 1 Common/ Common Equity Tier 1
Risk-Based Capital under Basel I	$	16.9
Adjustments related to:
AOCI		(0.1	)
Transition provisions for intangible assets		00.5
Deferred tax assets		0.1
Other		0.1
Risk-Based Capital under Transitional Basel III		17.5
Adjustments related to:
AOCI		(0.2	)
Transition provisions for intangible assets		(0.6	)
Deferred tax assets		(0.1	)
Other		0.1
Estimated Risk-Based Capital under Fully Phased-In Basel III(a)		16.7

Risk-Weighted Assets under Basel I / Transitional Basel III		130.7
Estimated Risk-Weighted Assets under Fully Phased-In Basel III(a)(b)		131.9
Tier 1 Common ratio under Basel I Rule		13.0	%
Common Equity Tier 1 ratio under Transitional Basel III Rule		13.4	%
Estimated Common Equity Tier 1 ratio under Fully Phased-In Basel III Rule(a)(b)(c)		12.6	%
Tier 1 Risk-based Capital Ratio under Basel I Rule		13.0	%
Tier 1 Risk-based Capital Ratio under Basel III Transitional Rule		13.4	%
Estimated Tier 1 Risk-based Capital Ratio under Fully Phased-In Basel III Rule(a)(b)(d)		12.6	%
Total Assets		152.4
Estimated Total Assets for Supplementary Leverage Capital Purposes(a)(e)		177.2
Estimated Supplementary Leverage Ratio under Fully Phased-In Basel III Rule(a)(f)		9.4	%

(a)

Estimated common equity Tier 1 capital, Tier 1 capital, risk-weighted assets and total assets for supplementary leverage capital purposes under the fully phased-in Basel III Rule reflect the Company’s current interpretation of the fully phased-in Basel III rules using the standardized approach. The estimated fully phased-in Basel III amounts could change in the future if the Company’s business changes.

(b)

Differences in the calculation of risk-weighted assets between Basel I/Basel III Transitional and fully phased-in Basel III include adjustments relating to the impact of the incremental risk weighting applied to deferred tax assets and significant investments in unconsolidated financial institutions, as well as exposures to past due accounts, equities and sovereigns.

(c)

The common equity Tier 1 capital ratio under the fully phased-in Basel III rule is calculated as common equity Tier 1 capital under fully phased-in Basel III rules divided by estimated risk-weighted assets under fully phased-in Basel III rules.

(d)

The Tier 1 risk-based capital ratio under the fully phased-in Basel III rule is calculated as Tier 1 risk-based capital under the fully phased-in Basel III rule divided by estimated risk-weighted assets under the fully-phased in Basel III rule.

(e)

Estimated total assets for supplementary leverage capital purposes under fully phased-in Basel III rules includes adjustments for Tier 1 capital deductions, off-balance sheet derivatives, undrawn unconditionally cancellable commitments and other off-balance sheet liabilities.

(f)

The fully phased-in Basel III supplementary leverage ratio is calculated by dividing fully phased-in Basel III Tier 1 capital by the Company’s estimated total assets for supplementary leverage capital purposes under the fully phased-in Basel III rule.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

Calculation of Net Interest Yield on Card Member Loans

	Three Months Ended
	June 30,
(Millions, except percentages and where indicated)	2014			2013
Net interest income	$	1,316		$	1,202
Exclude:
Interest expense not attributable to the Company's Card Member loan portfolio		259			295
Interest income not attributable to the Company's Card Member loan portfolio		(89	)		(88	)
Adjusted net interest income(a)	$	1,486		$	1,409
Average loans (billions)	$	65.2		$	62.5
Exclude:
Unamortized deferred card fees, net of direct acquisition costs of Card Member loans, and other (billions)		(0.2	)		(0.3	)
Adjusted average loans (billions)(b)	$	65.0		$	62.2
Net interest income divided by average loans(c)		8.1	%		7.7	%
Net interest yield on Card Member loans(d)		9.2	%		9.1	%

(a) Adjusted net interest income, a non-GAAP measure, represents net interest income allocated to the Company's Card Member loan portfolio excluding the impact of interest expense and interest income not attributable to the Company's Card Member loan portfolio. The Company believes adjusted net interest income is useful to investors because it is a component of net interest yield on Card Member loans.

(b) Adjusted average loans, a non-GAAP measure, represents average Card Member loans excluding the impact of deferred card fees, net of deferred direct acquisition costs of Card Member loans, and other. The Company believes adjusted average loans is useful to investors because it is a component of net interest yield on Card Member loans.

(c) This calculation includes elements of total interest income and total interest expense that are not attributable to the Card Member loan portfolio, and thus is not representative of net interest yield on Card Member loans. The calculation includes interest income and interest expense attributable to investment securities and other interest-bearing deposits as well as to Card Member loans, and interest expense attributable to other activities, including Card Member receivables.

(d) Net interest yield on Card Member loans, a non-GAAP measure, is computed by dividing adjusted net interest income by adjusted average loans, computed on an annualized basis. The calculation of net interest yield on Card Member loans includes interest that is deemed uncollectible. For all presentations of net interest yield on Card Member loans, reserves and net write-offs related to uncollectible interest are recorded through provisions for losses - Card Member loans; therefore, such reserves and net write-offs are not included in the net interest yield calculation. The Company believes net interest yield on Card Member loans is useful to investors because it provides a measure of profitability of the Company's Card Member loan portfolio.

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This supplement includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which are subject to risks and uncertainties. The forward-looking statements, which address the Company’s expected business and financial performance, among other matters, contain words such as “believe,” “expect,” “estimate,” “anticipate,” “optimistic,” “intend,” “plan,” “aim,” “will,” “may,” “should,” “could,” “would,” “likely,” and similar expressions. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date on which they are made. The Company undertakes no obligation to update or revise any forward-looking statements. Factors that could cause actual results to differ materially from these forward-looking statements, include, but are not limited to, the following:

the ability to hold annual operating expense growth to less than 3 percent during 2014, which will depend in part on unanticipated increases in significant categories of operating expenses, such as consulting or professional fees, compliance or regulatory-related costs and technology costs, the payment of monetary damages and penalties, disgorgement and restitution, the Company’s decision to increase or decrease discretionary operating expenses depending on overall business performance, the Company’s ability to achieve the expected benefits of the Company’s reengineering plans, the Company’s ability to balance expense control and investments in the business, the impact of changes in foreign currency exchange rates on costs and results, the impact of accounting changes and reclassifications, and the level of acquisition activity and related expenses;

the ability of the Company to meet its on-average and over-time growth targets for revenues net of interest expense, earnings per share and return on average equity, which will depend on factors such as the Company’s success in implementing its strategies and business initiatives including growing the Company’s share of overall spending, increasing merchant coverage, enhancing its prepaid offerings, expanding the Global Network Services business and controlling expenses, and on factors outside management’s control including the willingness of Card Members to sustain spending, the effectiveness of marketing and loyalty programs, regulatory and market pressures on pricing, credit trends, currency and interest rate fluctuations, and changes in general economic conditions, such as GDP growth, consumer confidence, unemployment and the housing market;

the ability of the Company to meet its on-average and over-time objective to return 50 percent of capital generated to shareholders through dividends and share repurchases, which will depend on factors such as approval of the Company’s capital plans by its regulators, the amount the Company spends on acquisitions, the Company’s results of operations and capital needs in any given period, and the amount of shares issued by the Company to employees upon the exercise of options;

erosion of the average discount rate during 2014 and over time that is greater than expected, which could be caused by changes in the mix of spending by location and industry, volume-related pricing discounts, strategic investments, certain pricing initiatives, competition in the market and other factors;

the impact of final laws and regulations, if any, arising from the European Commission’s legislative proposals covering a range of issues affecting the payments industry, which will depend on various factors, including, but not limited to, the issues presented and decisions made in the European legislative and regulatory processes addressing the proposed regulation of interchange fees and other practices related to card-based payment transactions, the amount of time these processes take to reach completion, and the actual pricing and other requirements ultimately adopted in the final laws and regulations in the European Union and its Member States;

the ability of the Company to maintain and expand its presence in the digital payments space, including online and mobile channels, which will depend on the Company’s success in evolving its business models and processes for the digital environment, building partnerships and executing programs with companies, and utilizing digital capabilities that can be leveraged for future growth;

the possibility that the Company will not fully execute on its plans for OptBlue, including offsetting decreases in the average discount rate with higher spend volume, which will depend in part on fully rolling out OptBlue in a timely manner, the Company’s ability to partner with additional merchant acquirers and the success of OptBlue merchant acquirers in signing merchants to accept American Express, which could be impacted by the pricing set by the merchant acquirers and the value proposition offered to small merchants;

AMERICAN EXPRESS COMPANY

SECOND QUARTER 2014 OVERVIEW

changes affecting the Company’s ability or desire to execute its share repurchase program, including repurchasing up to $2.3 billion of common shares during the remainder of 2014 and up to $1.0 billion of common shares in the first quarter of 2015, such as actions by bank regulatory agencies, acquisitions, results of operations, capital needs and the amount of shares issued by the Company to employees upon the exercise of options, among other factors, which will significantly impact the potential decrease in the Company’s capital ratios;

litigation, such as class actions or proceedings brought by governmental and regulatory agencies (including the lawsuit filed against us by the U.S. Department of Justice and certain state attorneys general), that could result in (i) the imposition of behavioral remedies against us or us voluntarily making certain changes to our business practices, the effects of which in either case could have a material adverse impact on our financial performance; (ii) the imposition of substantial monetary damages and penalties, disgorgement and restitution; and/or (iii) damage to our global reputation and brand;

the potential failure of the U.S. Congress to renew legislation regarding the active financing exception to Subpart F of the Internal Revenue Code, which could increase the Company’s effective tax rate and have an adverse impact on net income; and

factors beyond the Company’s control such as changes in global economic and business conditions, including consumer and business spending, the availability and cost of capital, unemployment and political conditions, fire, power loss, disruptions in telecommunications, severe weather conditions, natural disasters, terrorism, cyber attacks or fraud, which could significantly affect spending on American Express cards, delinquency rates, loan balances and travel-related spending or disrupt the Company’s global network systems and ability to process transactions.

A further description of these uncertainties and other risks can be found in the Company’s Annual Report on Form 10-K for the year ended December 31, 2013, the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014 and the Company’s other reports filed with the Securities and Exchange Commission.